Puneet Masson

University of Pennsylvania Penn Fertility Care

Medical SchoolColumbia
ResidencyCornell
FellowshipNorthwestern
Phila - Market
3701 Market St.
Philadelphia, PA 19104
800-789-7366
Phila - Walnut St
800 Walnut St.
Philadelphia, PA 19107
800-789-7366
Radnor
250 King of Prussia Road
Radnor, PA 19087
800-789-7366
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On a scale from 0-10, how likely are you to recommend Puneet Masson to a friend?
Strongly recommend: 100%10
1 assessment
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend University of Pennsylvania Penn Fertility Care to a friend?
Strongly recommend: 69%Neutral: 18%Don't recommend: 13%8.4
44 assessments
  • 69% Strongly recommend (9-10)
  • 18% Neutral (7-8)
  • 13% Don't recommend (0-6)
1 assessment
10
Age
27 - 29
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor
10
Dr. Masson performed 2 TESEs for my husband and he recommended that he take Ubiquinol, Vitamin D and Ester C for a few months prior to the procedure. The first time, my husband was not aware of these recommendations but the TESE did yield viable sperm. He DID take the recommended supplements before the second TESE, which yielded sperm of approximately the same quality as the first time. So I can't say whether or not the supplements helped, but both procedures did yield useable sperm.
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Age
27 - 29
Treated
2016 - 2018
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IVF
Diagnosis
Male Factor
10
How was your experience with Puneet Masson at University of Pennsylvania Penn Fertility Care?
Dr. Masson's biggest strength is his communication. We felt like he was genuinely invested in our care and made every effort to ensure that our other fertility specialists were aware of our needs. He was compassionate and called my husband before and after each procedure.
What's one piece of advice would you give a prospective patient of Puneet Masson at University of Pennsylvania Penn Fertility Care?
Don't be afraid to call his office to speak to him directly! His office staff was great about helping us get in touch with him.
During treatment, were you treated like a number or a human with Puneet Masson at University of Pennsylvania Penn Fertility Care?
Dr. Masson was very thorough and honest about our prognosis. He answered all of our questions and we never left appointments feeling confused or unsure of what to expect. We never had a hard time getting a hold of him directly and he called my husband numerous times regarding procedures, appointments, etc. I wish all of our doctors communicated like he does!
Describe the protocols Puneet Masson used in your cycles at University of Pennsylvania Penn Fertility Care and their degree of success.
Dr. Masson performed 2 TESEs for my husband and he recommended that he take Ubiquinol, Vitamin D and Ester C for a few months prior to the procedure. The first time, my husband was not aware of these recommendations but the TESE did yield viable sperm. He DID take the recommended supplements before the second TESE, which yielded sperm of approximately the same quality as the first time. So I can't say whether or not the supplements helped, but both procedures did yield useable sperm.
Describe your experience with University of Pennsylvania Penn Fertility Care.
Though we were happy with our doctors, we were not happy with the clinic as a whole and have since left the clinic. We felt that we rarely saw our doctor. In over a year Penn Fertility Care, we saw our official IVF doctor maybe three or four times total, including consultations.
Describe the costs associated with your care under Puneet Masson at University of Pennsylvania Penn Fertility Care.
The charges associated with my husband's TESE were extremely unclear. We got multiple bills that we were not expecting and they do not inform you about costs associated with sperm storage.
What specific things went wrong at University of Pennsylvania Penn Fertility Care?
  • Failed to send your chart to another clinic
10
Doctor
Puneet Masson
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
University of Pennsylvania Penn Fertility Care
Phila - Market
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
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