Rachael Cohen

Cooper Institute for Reproductive Hormonal Disorders

Available Lines of Communication

Not available by email
Nurse available by direct line
Direct line to nurse
Available by cell phone
Doctor personal cell phone
Medical SchoolPhiladelphia College
ResidencyMercy Suburban Hospital
Melrose Park
7447 Old York Road
Melrose Park, PA 19027
(215) 635-4400
Mt. Laurel
1700 Commerce Parkway
Mt. Laurel, NJ 08054
(856) 751-5575
On a scale from 0-10, how likely are you to recommend Rachael Cohen to a friend?
Strongly recommend: 100%10
2 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Cooper Institute for Reproductive Hormonal Disorders to a friend?
Strongly recommend: 81%Neutral: 9%Don't recommend: 10%8.9
28 assessments
  • 81% Strongly recommend (9-10)
  • 9% Neutral (7-8)
  • 10% Don't recommend (0-6)
2 assessments
10
8
Age
30 - 32
Treated
2017 - 2019
Success with this Doc
Yes
Treatment
1 IVF, Donor Sperm
Diagnosis
Endometriosis
10
8
Dr. Cohen LISTENS in a world where many physicians take on a particular approach without the input of the patient. She heard me when I said I felt that something wasn’t right and did not want to proceed with anymore transfers before figuring out what my problem was. She helped me to control my thyroid, she did a laparoscopy to address stage 3 endometriosis and she let me be in the drivers seat of my care which is so incredibly important.
I will say, some of the nurses [at Cooper Institute] were very kind. However, others did not show the compassion that women battling infertility should receive. This is an area that does need improvement in the office. We are women who are scared, have experienced loss and may have a lot of questions.... There were a few times I needed to call in and provide reminders to send prescriptions but typically this was not an issue.
Age
30 - 32
Treated
2017 - 2019
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF, Donor Sperm
Diagnosis
Endometriosis
10
8
How was your experience with Rachael Cohen at Cooper Institute for Advanced Reproductive Medicine?
Dr. Cohen LISTENS in a world where many physicians take on a particular approach without the input of the patient. She heard me when I said I felt that something wasn’t right and did not want to proceed with anymore transfers before figuring out what my problem was. She helped me to control my thyroid, she did a laparoscopy to address stage 3 endometriosis and she let me be in the drivers seat of my care which is so incredibly important. Going through infertility is bad enough, but having a kind and compassionate physician who brings you hope and follows proper protocol is SO important. Dr. Cohen went through the proper steps for me and listened to my opinions. For that, I am so grateful.
What's one piece of advice would you give a prospective patient of Rachael Cohen at Cooper Institute for Advanced Reproductive Medicine?
Be vocal. Let her know your concerns. Listen to her advice but also trust your gut if something does not feel right to you.
During treatment, were you treated like a number or a human with Rachael Cohen at Cooper Institute for Advanced Reproductive Medicine?
Dr. Cohen listened to me even at times where she didn’t entirely agreed. Unlike the first physician I saw she went through the appropriate steps of treatment and diagnostic testing. She allowed me to have a voice which I felt had been taken from me. It was not until this Dr. that I had faith that I would become pregnant. Despite our very sad outcome, she was a wonderful and attentive Dr. and I will be returning to her in hopes of a rainbow baby after the passing of our twins.
Describe the protocols Rachael Cohen used in your cycles at Cooper Institute for Advanced Reproductive Medicine and their degree of success.
After a previous failed transfer with NO diagnostic testing Dr. Cohen performed a mock transfer (I have a retroverted uterus so this helped her gain a better picture for the transfer) she did a hysterosalpinogram (checking to see if tubes were blocked) she did a laparoscopy for endometriosis (to detect any tubal blockages or scar tissue impacting conception or causing risk of an ectopic pregnancy) and then we prepped for a transfer. That transfer was canceled due to my lining however, the next transfer scheduled a month later was successful.
Describe your experience with the nursing staff.
I will say, some of the nurses were very kind. However, others did not show the compassion that women battling infertility should receive. This is an area that does need improvement in the office. We are women who are scared, have experienced loss and may have a lot of questions. I understand the days are long and hard but patience, care and empathy is so important. We just want what most women want, a family. This does not speak to all of the nurses, just some who would appear very frustrated if something was not understood.
Describe your experience with Cooper Institute for Advanced Reproductive Medicine.
Strengths: thinking outside of the box and being willing to take on “tough” cases. Understanding the high costs of infertility treatment and providing lower costs for treatment. Dr. Cohen being a Dr. who really listens and empathizes and is also willing to think outside of the box. Weaknesses: some of the other staff members really just need to practice a little bit more compassion and empathy. Infertility is a horrible disease. My only qualm with the office. There needs to be more patience.
Describe the costs associated with your care under Rachael Cohen at Cooper Institute for Advanced Reproductive Medicine.
I paid for several procedures out of pocket until my laparoscopy and Dr. Cohen and the billing department helped me to gain fertility coverage after being denied although I was diagnosed with endometriosis
Describe Rachael Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Advanced Reproductive Medicine.
Unfortunately, we did transfer 2 embryos because prior transfers with 2 resulted in no pregnancy. Unfortunately, my twin pregnancy resulted in loss. I lost my son at 4.5 months and my daughter was born at 27 weeks and passed away at 3 months due to a rare lung condition. At the time, we thought transferring two was our best option with very limited funds. Although I did achieve a pregnancy, based upon our circumstances I would only ever transfer one.
What specific things went wrong at Cooper Institute for Advanced Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
10
Doctor
Rachael Cohen
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Cooper Institute for Advanced Reproductive Medicine
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Rachael Cohen at Cooper Institute for Advanced Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

10
9
Age
30
Treated
2019
Success with this Doc
Yes
Treatment
3 IUI, 3 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis
10
9
Dr cohen was very sweet and made me feel welcome. She answered all of my questions realistically and with a plan. She made me feel at ease about our next steps and didn’t make me feel rushed... I met with dr cohen for a consultation and then had found out that she did the egg retrieval for our eggs retrieved from a donor. This is the first time we ever had embryos to transfer so I felt grateful to have that outcome!... We were allowed to transfer our two best embryos at once. We ultimately had a chemical.
I can say that I have gotten some conflicting information from the nursing staff [Cooper Institute]. Since I am an out of town patient. I have to get scripts for my bloodwork and ultrasounds. Some nurses are happy to email them to me and some are adamant about faxing them. Which I don’t have access to a fax so sometimes I use my work fax or have to have them sent to the hospital.... Cooper is very transparent with their pricing since they have a list on their website.
Age
30
Treated
2019
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 7 Docs
Treatment
3 IUI, 3 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis
10
9
How was your experience with Rachael Cohen at Cooper Institute for Reproductive Hormonal Disorders?
I met with dr cohen for a consultation and then had found out that she did the egg retrieval for our eggs retrieved from a donor. This is the first time we ever had embryos to transfer so I felt grateful to have that outcome!
What's one piece of advice would you give a prospective patient of Rachael Cohen at Cooper Institute for Reproductive Hormonal Disorders?
The office at either location is very busy. Do not let that scary you. The doctors there are very good and worth it.
During treatment, were you treated like a number or a human with Rachael Cohen at Cooper Institute for Reproductive Hormonal Disorders?
Dr cohen was very sweet and made me feel welcome. She answered all of my questions realistically and with a plan. She made me feel at ease about our next steps and didn’t make me feel rushed
Describe your experience with the nursing staff.
I have mostly dealt with Jessie who is absolutely an angel. I hate to call her out like that, it’s like I’m letting out a good secret but she deserves every bit of recognition. I can’t imagine all the times I bugged her with random questions. But each time she made me feel better and made things so much easier. She is a gem there.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
As I said before, the office is very busy which is to be expected with a great office. The blood and ultrasound procedures at the new jersey office run smoothly and efficiently. I wish I lived closer to go there all the time!!
Describe the costs associated with your care under Rachael Cohen at Cooper Institute for Reproductive Hormonal Disorders.
Cooper is very transparent with their pricing since they have a list on their website.
Describe Rachael Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
We were allowed to transfer our two best embryos at once. We ultimately had a chemical.
What specific things went wrong at Cooper Institute for Reproductive Hormonal Disorders?
  • Provided conflicting information
10
Doctor
Rachael Cohen
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mt. Laurel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Rachael Cohen at Cooper Institute for Reproductive Hormonal Disorders.

Verified

This patient has provided documentation of treatment at this clinic.