How was your experience with Rachael Cohen at Cooper Institute for Advanced Reproductive Medicine?
Dr. Cohen LISTENS in a world where many physicians take on a particular approach without the input of the patient. She heard me when I said I felt that something wasn’t right and did not want to proceed with anymore transfers before figuring out what my problem was. She helped me to control my thyroid, she did a laparoscopy to address stage 3 endometriosis and she let me be in the drivers seat of my care which is so incredibly important. Going through infertility is bad enough, but having a kind and compassionate physician who brings you hope and follows proper protocol is SO important. Dr. Cohen went through the proper steps for me and listened to my opinions. For that, I am so grateful.
What's one piece of advice would you give a prospective patient of Rachael Cohen at Cooper Institute for Advanced Reproductive Medicine?
Be vocal. Let her know your concerns. Listen to her advice but also trust your gut if something does not feel right to you.
During treatment, were you treated like a number or a human with Rachael Cohen at Cooper Institute for Advanced Reproductive Medicine?
Dr. Cohen listened to me even at times where she didn’t entirely agreed. Unlike the first physician I saw she went through the appropriate steps of treatment and diagnostic testing. She allowed me to have a voice which I felt had been taken from me. It was not until this Dr. that I had faith that I would become pregnant. Despite our very sad outcome, she was a wonderful and attentive Dr. and I will be returning to her in hopes of a rainbow baby after the passing of our twins.
Describe the protocols Rachael Cohen used in your cycles at Cooper Institute for Advanced Reproductive Medicine and their degree of success.
After a previous failed transfer with NO diagnostic testing Dr. Cohen performed a mock transfer (I have a retroverted uterus so this helped her gain a better picture for the transfer) she did a hysterosalpinogram (checking to see if tubes were blocked) she did a laparoscopy for endometriosis (to detect any tubal blockages or scar tissue impacting conception or causing risk of an ectopic pregnancy) and then we prepped for a transfer. That transfer was canceled due to my lining however, the next transfer scheduled a month later was successful.
Describe your experience with the nursing staff.
I will say, some of the nurses were very kind. However, others did not show the compassion that women battling infertility should receive. This is an area that does need improvement in the office. We are women who are scared, have experienced loss and may have a lot of questions. I understand the days are long and hard but patience, care and empathy is so important. We just want what most women want, a family. This does not speak to all of the nurses, just some who would appear very frustrated if something was not understood.
Describe your experience with Cooper Institute for Advanced Reproductive Medicine.
Strengths: thinking outside of the box and being willing to take on “tough” cases. Understanding the high costs of infertility treatment and providing lower costs for treatment. Dr. Cohen being a Dr. who really listens and empathizes and is also willing to think outside of the box.
Weaknesses: some of the other staff members really just need to practice a little bit more compassion and empathy. Infertility is a horrible disease. My only qualm with the office. There needs to be more patience.
Describe the costs associated with your care under Rachael Cohen at Cooper Institute for Advanced Reproductive Medicine.
I paid for several procedures out of pocket until my laparoscopy and Dr. Cohen and the billing department helped me to gain fertility coverage after being denied although I was diagnosed with endometriosis
Describe Rachael Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Advanced Reproductive Medicine.
Unfortunately, we did transfer 2 embryos because prior transfers with 2 resulted in no pregnancy. Unfortunately, my twin pregnancy resulted in loss. I lost my son at 4.5 months and my daughter was born at 27 weeks and passed away at 3 months due to a rare lung condition. At the time, we thought transferring two was our best option with very limited funds. Although I did achieve a pregnancy, based upon our circumstances I would only ever transfer one.
What specific things went wrong at Cooper Institute for Advanced Reproductive Medicine?
- Failed to call in prescriptions to pharmacy
- Provided conflicting information
Describe the specific things that went wrong at Cooper Institute for Advanced Reproductive Medicine.
There were a few times I needed to call in and provide reminders to send prescriptions but typically this was not an issue.
Prior to Dr. Cohen I had received conflicting information on my case and diagnoses which is why now, I will only see her