How was your experience with Ralf Zimmermann at Neway Medical?
Dr. Zimmermann very clearly knows this area very well. His knowledge of the biology and science behind it all was very reassuring. Sometimes our meetings could feel rushed, but he always thoroughly answered my questions when I asked them. He made candid recommendations while also remaining sensitive.
What's one piece of advice would you give a prospective patient of Ralf Zimmermann at Neway Medical?
Come to your meetings with him prepared with the questions you want to ask.
During treatment, were you treated like a number or a human with Ralf Zimmermann at Neway Medical?
Dr. Zimmermann was familiar with my medical history and the reasons that brought me there. He always took time to answer our questions, and personally called to delivery the results during each cycle. He was sensitive to the emotional nature of this process.
Describe the protocols Ralf Zimmermann used in your cycles at Neway Medical and their degree of success.
I do not ovulate or get my period, so after the initial tests, we did cycles with Clomid to induce follicle growth and then an Ovidrel injection to induce ovulation, followed by timed intercourse. We did six timed intercourse cycles, all with negative results. There was no issue with my husband's sperm, but we decided to try one or two rounds of IUI before proceeding to IVF. After the first IUI procedure (done again with Ovidrel and Clomid), I became pregnant.
Describe your experience with the nursing staff at Neway Medical.
The nursing staff were incredibly sweet. They came to know me as a person, and I never felt like I was just another patient they had to deal with. They were always very responsive when I reached out via phone or email with questions.
Describe your experience with Neway Medical.
The doctors are knowledgable the the nursing staff is warm and very responsive. There were some headaches with insurance/prescriptions, so I'd recommend being very on top of that and making sure that you double-check any fees and understand completely who is calling in what prescription and what you need to do to get it.
Describe the costs associated with your care under Ralf Zimmermann at Neway Medical.
There was a co-pay for each visit, and I think that was it.
What specific things went wrong at Neway Medical?
- Failed to call in prescriptions to pharmacy
- Provided conflicting information
Describe the specific things that went wrong at Neway Medical.
Early on, there was some confusing back-and-forth with getting the Ovidrel, which needed to come from a specialty pharmacy. It hadn't been called in and approved by insurance when I called the pharmacy, so there was a lot of time spent on the phone with Neway and then with the pharmacy again to get it straightened out, and I eventually ended up borrowing a spare Ovidrel from Neway. After that snafu, there were no more issues with prescriptions.