Rated 9.3
Strongly recommend: 85%Neutral: 3%Don't recommend: 11%9.3
85% strongly recommend
9 reviews
Humanity
9.8
9.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.8
6.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Missouri
Residency
Madigan Army Med Ctr
Fellowship
Brigham & Women's Hosp

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Randal Robinson works at

UT Medicine Fertility Center
Rated 9.2
Strongly recommend: 69%Neutral: 25%Don't recommend: 6%9.2

At 1 office

San Antonio
8300 Floyd Curl Drive
San Antonio, TX 78229
210-450-9500
Explore Clinic

1 patient review filtered by:

2017 - 2018, Unknown Success
NPS
8
NPS
9
Age 23 - 24
2 IUI
Unexplained
Other
Income $50K - $99K
1st of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Robinson always greets me in a very welcoming way, he always seems to remember who I am even when I see him in passing so I am not "just another patient"...He is very informative and does not hesitate to make me understand everything that my body is doing. He will answer all my questions that I ask with great information to follow...I would take clomid then a trigger shot to help timing with IUI. Or just clomid and trigger for a timed intercourse cycle.
They [nurses at UT Medicine Fertility Center] help answer questions and that is great in a very confusing time I appreciate it...The only negative is sometimes calling a big clinic it is difficult to get in touch with billing or insurance staff but that is to be expected. Overall my husband have been satisfied with this clinic because they have given us the reassurance they can help us finally have a baby over the years.
How was your experience with Randal Robinson at UT Medicine Fertility Center?
My entire experience so far has been great at UT health with Dr. Robinson. He is very informative and does not hesitate to make me understand everything that my body is doing. He will answer all my questions that I ask with great information to follow.
What's one piece of advice would you give a prospective patient of Randal Robinson at UT Medicine Fertility Center?
Make sure you ask all the questions you can that way he knows all of your concerns and you as the patient have a great explanation of the process.
During treatment, were you treated like a number or a human with Randal Robinson at UT Medicine Fertility Center?
Dr. Robinson always greets me in a very welcoming way, he always seems to remember who I am even when I see him in passing so I am not "just another patient".
Describe the protocols Randal Robinson used in your cycles at UT Medicine Fertility Center and their degree of success.
Normally I would take clomid then a trigger shot to help timing with IUI. Or just clomid and trigger for a timed intercourse cycle.
Describe your experience with the nursing staff at UT Medicine Fertility Center.
They help answer questions and that is great in a very confusing time I appreciate it
Describe your experience with UT Medicine Fertility Center.
The only negative is sometimes calling a big clinic it is difficult to get in touch with billing or insurance staff but that is to be expected. Overall my husband have been satisfied with this clinic because they have given us the reassurance they can help us finally have a baby over the years.
Describe the costs associated with your care under Randal Robinson at UT Medicine Fertility Center.
Very affordable especially when they bill to insurance
Describe Randal Robinson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UT Medicine Fertility Center.
N/a
8
Doctor
Randal Robinson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
UT Medicine Fertility Center
San Antonio
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5