Rated 8.7
Strongly recommend: 84%Neutral: 4%Don't recommend: 12%8.7
84% strongly recommend
14 reviews
Humanity
9
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.7
8.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.1
6.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Baylor
Residency
Baylor
Fellowship
Baylor

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Randall Dunn works in 1 office at

Aspire Houston Fertility Institute
Rated 8.7
Strongly recommend: 72%Neutral: 17%Don't recommend: 11%8.7

Explore Clinic
Main Street
7515 S. Main Street
Houston, TX 77030

14 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
9
Age 43
1 Fertility Medications
Latinx
Income $50K - $99K
Accountant
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Dunn keeps up with the latest trends/treatment options for fertility...a lot of knowledge in this area. He explains in more detail than any other fertility doctor I have heard of/had interaction with...thorough in monitoring during treatment...called me to discuss results even though he was not in the office during that week...Dr. Dunn discussed transfers of only 1 embryo
The clinic [at Aspire Fertility] is set up well. The only criticism I have is that during our very first visit we had to meet with many different departments and we were confused about what we had to do next. I have not had any issues like that since...[nurse] Ashley asked my communication preference and stuck to that mode of communication...When I was told they would follow up with results, they always did.
How was your experience with Randall Dunn at Aspire Houston Fertility Institute?
Dr. Dunn keeps up with the latest trends/treatment options for fertility. He has a lot of knowledge in this area. He explains in more detail than any other fertility doctor I have heard of/had interaction with. He is thorough in monitoring during treatment. He called me to discuss results even though he was not in the office during that week.
What's one piece of advice would you give a prospective patient of Randall Dunn at Aspire Houston Fertility Institute?
He leaves no stone unturned and is very familiar with the treatment options out there. You won't regret at least meeting with him for an assessment.
During treatment, were you treated like a number or a human with Randall Dunn at Aspire Houston Fertility Institute?
Dr. Dunn takes time to explain the process and addresses all of your questions.
Describe the protocols Randall Dunn used in your cycles at Aspire Houston Fertility Institute and their degree of success.
My 1st treatment cycle Dr. Dunn started me off with birth control pills and then moved into the higher dose injections due to my age. Per the ultrasounds and bloodwork my uterus was responding well to all of the stimulation. Due to PCOS my ovaries were not responding as well however. He recommended we not retrieve and try a different protocol without the birth control for the second cycle.
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Ashley)
Ashley asked my communication preference and stuck to that mode of communication. On my scan visits, I had a chance to meet with a nurse that explained what was being monitored and which step we were on. When I was told they would follow up with results, they always did.
Describe your experience with Aspire Houston Fertility Institute.
The clinic is set up well. The only criticism I have is that during our very first visit we had to meet with many different departments and we were confused about what we had to do next. I have not had any issues like that since.
Describe the costs associated with your care under Randall Dunn at Aspire Houston Fertility Institute.
Dr. Dunn has not charged me for IVF yet due to not having success with egg growth. I have paid copays so far for my scans & bloodwork. I paid for the semen analysis and the sonohysterogram. I also paid for the medication I bought from the outside pharmacy.
Describe Randall Dunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
Dr. Dunn discussed transfers of only 1 embryo. His goal is to for me to have a safe, successful pregnancy which I am comfortable with as well.
10
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Aspire Houston Fertility Institute
Main Street
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Successful
NPS
10
NPS
10
Age 29 - 32
5 IUI
2 IVF
Endometriosis
PCOS
East Asian
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Dunn] is friendly, intelligent, empathetic, and truly cares about us...He presents the facts along with latest evidence to support his plans, but always listens to us...does a great job catering to my specifics needs and medical history. I never feel like he's prescribing the exact same medications.
The nurses, technician, and entire staff [at Houston Fertility Specialists] are like family to me now! They know us by name...It's hard to get in touch with the nurses...if you are just starting out its important to be patient...It's very well organized...As long as you show up at your time...should be in and out within 30 minutes.
How was your experience with Randall Dunn at Houston Fertility Specialists?
Although we have not had a successful treatment, we would not hesitate to recommend Dr. Dunn. He is friendly, intelligent, empathetic, and truly cares about us. After our losses, he has hugged us and given us encouraging words. He has stated many times that he prays for us. He presents the facts along with latest evidence to support his plans, but always listens to us. We never feel pressured to move in a certain direction. After our first cycle of IVF ended unsuccessfully, he humbly stated that he would not be offended if we wanted to seek a second opinion. While some may call us naive, we put little thought into seeking a second opinion elsewhere. We are committed to Dr. Dunn because he is committed to us.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
Do your research, ask questions, but trust that he has your best interest at heart. Although he is very busy and sometimes runs late, he recognizes that your time is valuable, apologizes, and gives you his full attention each and every visit.
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
Dr. Dunn always treats us with compassion and respect. We come to him with a list of questions, but before we even ask them, he seems to answer most of them demonstrating how prepared he is and how much he empathizes with his patients. Although he is not present for scans, we feel that we can a personalized experience regardless of who we see including the ultrasound tech, nurses, and front office staff.
Describe the protocols Randall Dunn used in your cycles at Houston Fertility Specialists and their degree of success.
Dr. Dunn started with the initial blood work panel to determine my AMH level and HCG to see if my tubes were open. We then found out that I had lean PCOS which is why we started on the letrozole route. After two unsuccessful months, we then moved on to a round of letrozole and IUI. When that didn't work, we had a surgery to look for any signs of endometriosis, which he found stage 1. We then, switch to 2 more rounds of IUI but with clomid. When that didn't work, we moved on to IVF retrival 1 resulting in 2 pgs normal embryos. We had 1 miscarriage and 1 negative result from that round. Then we moved on to round 2 of IVF, this time with 6 normal PGS embryos. One chemical pregnacy and 3 unsuccessful transfers so far!
Describe your experience with your nurse at Houston Fertility Specialists. (Assigned nurse: Gloria)
The nurses, technician, and entire staff are like family to me now! They know us by name. They cheer us on, cry with us after each loss or fail treatments, and remind us daily that our miracle is coming. It's just taking a little bit longer.
Describe your experience with Houston Fertility Specialists.
It's hard to get in touch with the nurses. You need to leave a voicemail and they will return the call back to you. If you are a person that needs immediate answers, please know that this will not always be the case. The nurses have set patients that they are working with. IVF schedules are more complex and requires more of their attention. So if you are just starting out its important to be patient. The staff is kind and caring but let's remember that they're all doing their best to provide the best care. Fertility is a tricky thing. Treatments are based on the women's menstrual cycles which is not always predictable. Ask lots of questions when you see your doctor. This is the time to ask clarifying questions, tell them about your concerns, advocate for yourself. Doctor Dunn does a great job catering to my specifics needs and medical history. I never feel like he's prescribing the exact same medications
Describe your experience with your monitoring appointments at Houston Fertility Specialists.
Carmen and the nurses does all of our monitoring appointments. It's very well organized and the routines is easy to follow. As long as you show up at your time and not linger around, everyone should be in and out within 30 minutes.
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
Clomid under $10, IUI $450 , IVF $13,500 before medications
Describe Randall Dunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
We trust Dr. Dunn and want a healthy pregnancy for both mom and baby.
10
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
0
NPS
0
Age 40
1 IVF
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We saw him [Dr. Randall Dunn] 2 times.. first time for our initial meeting to start ivf and then on the day he discussss our results with us. He was never present for one ultrasound and not even for my retrieval, he never called to tell us our results. I felt like all we did under his care was write a check and see his nursing staff..... He did a bloodwork panel, no ultrasound to check to make sure all looked good. He put me On menupor and gonal.... he also suggested my eggs be frozen until my husband could do his tese, I didn’t like this idea and questioned it several times after much of my own research but he always assured us it would be fine. We got 11 eggs, 6 fertilized and none made it past blast day3.
Front desk staff [at Houston Fertility Specialists] is friendly... nursing staff is not friendly or warm, your just another number when you walk in...I always felt like they were in a hurry to get to next patient. The ultrasound lady would never show me my follicles and told me not to ask there’s even a sign... how ridiculous is that? You give your blood down the hall and there’s always a wait, you have to take a number... feels like a cattle call.
How was your experience with Randall Dunn at Houston Fertility Specialists?
He was nice at our Initial consultation and seemed to really care and seem to think our situation was easy but we never once saw him or discussed my care or how things were going along the way. He was always gone for the office or too busy to call... he would not give out his email either, which could have solved a lot of our issues with communication.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
Be prepared to feel like just another number walking through the door.
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
We saw him 2 times.. first time for our initial meeting to start ivf and then on the day he discussss our results with us. He was never present for one ultrasound and not even for my retrieval, he never called to tell us our results. I felt like all we did under his care was write a check and see his nursing staff.
Describe the protocols Randall Dunn used in your cycles at Houston Fertility Specialists and their degree of success.
He did a bloodwork panel, no ultrasound to check to make sure all looked good. He put me On menupor and gonal.... he also suggested my eggs be frozen until my husband could do his tese, I didn’t like this idea and questioned it several times after much of my own research but he always assured us it would be fine. We got 11 eggs, 6 fertilized and none made it past blast day3.
Describe your experience with the nursing staff at Houston Fertility Specialists.
Terrible experience and moody.
Describe your experience with Houston Fertility Specialists.
Front desk staff is friendly... nursing staff is not friendly or warm, your just another number when you walk in...I always felt like they were in a hurry to get to next patient. The ultrasound lady would never show me my follicles and told me not to ask there’s even a sign... how ridiculous is that? You give your blood down the hall and there’s always a wait, you have to take a number... feels like a cattle call.
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
Around 13k
Describe Randall Dunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
None
What specific things went wrong at Houston Fertility Specialists?
  • Failed to call with results
Describe the specific things that went wrong at Houston Fertility Specialists.
Lack of communication, big time! I was never called about my embryos results until day 10! Absolutely no excuse when they didn’t even make it past day 3! Called the after hours number many times and was given the run around...
0
Doctor
Randall Dunn
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
1 of 5
0
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unknown Success
NPS
9
NPS
10
Age 36 - 39
2 Fertility Medications
Diminished Ovarian Reserve
Uterine Fibroids
Black or African-American
Sales Representative
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
If Dr. Dunn hadn't covered certain parts initially, he would always answer the questions I had and provide feedback. He was honest as to which fertility treatment he recommended based on my age and egg quality, IVF, but still understanding and supportive in the treatment we selected to start with due to cost, IUI. ... Dr. Dunn is very knowledgeable and takes the time to answer all of your questions.
The multiple locations of the clinic [Houston Fertility Specialists] provide good options based on your location. It's easy to get into, and I never waited more than 10 minutes for an apt. They answered my billing questions and provided options that work best for my schedule. ... The nursing staff is amazing, compassionate, and always followed up quickly. ... The IUI treatment was not covered by my insurance and around $700 per treatment.
How was your experience with Randall Dunn at Houston Fertility Specialists?
Dr. Dunn is very knowledgeable and takes the time to answer all of your questions. I learned with fertility treatment, it's very important to do your own research, follow blogs even, to hear questions/experiences from other women. I would always have additional questions after doing this. If Dr. Dunn hadn't covered certain parts initially, he would always answer the questions I had and provide feedback. He was honest as to which fertility treatment he recommended based on my age and egg quality, IVF, but still understanding and supportive in the treatment we selected to start with due to cost, IUI. We're currently in our 3rd medicated IUI cycle and praying for a positive pregnancy test.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
I would recommend keeping an open list of questions/comments to discuss during your appointments. Dr. Dunn is good with making sure he answers any questions you have.
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
Dr. Dunn and the nursing staff take the time to answer my questions thoroughly and understand the sensitive nature of fertility treatment.
Describe the protocols Randall Dunn used in your cycles at Houston Fertility Specialists and their degree of success.
Medicated IUI Cycle: Cycle day 3-7: Letrozole 2.5mg 3 per day. This is intended to make your ovaries release more than 1 egg. Cycle day 8-11: 225 unit injections at the same time each night. This should make your eggs develop and mature Based on ultrasound and blood work, Ovidrel injection within the next 48 hours. This should make you ovulate within the next 36 hours so you know when to have timed intercourse, or schedule your IUI.
Describe your experience with your nurse at Houston Fertility Specialists. (Assigned nurse: Gloria, Kris, Pat)
The nursing staff is amazing, compassionate, and always followed up quickly.
Describe your experience with Houston Fertility Specialists.
The multiple locations of the clinic provide good options based on your location. It's easy to get into, and I never waited more than 10 minutes for an apt. They answered my billing questions and provided options that work best for my schedule.
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
The medication was partially covered by my insurance, and was around $350 per treatment. The IUI treatment was not covered by my insurance and around $700 per treatment.
Describe Randall Dunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
NA
9
Doctor
Randall Dunn
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
10
NPS
8
Age 31
2 IVF
Male Factor
Income $50K - $99K
3rd of 3 Docs
2 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Neutral
Unsuccessful
Dr. Dunn was very motivated and confident, he knew what we have been through and wanted it to work just as bad as we did. He explained everything very well, even though we had been experience with the process. He was/is very passionate about what he does.... Even though we had 2 unsuccessful rounds of IVF, Dr Dunn didn't give up and still has hope. If there is a will there a way..It may not be the way we thought, but it's still possible. When/if we are able to try again we will defiantly use Dr. Dunn!
Very helpful, calming. We had to go multiple weekends/late nights & there was always someone directing us. I felt like a regular at HFS from the front desk staff , financial office, ultrasound/blood work (love them all!) and of course the calming rooms.... I didn't get to know one nurse very well, during my 2 treatments with Dr. Dunn. I always requested to talk to my previous nurse to answer my questions & to make sure my orders were set up.
How was your experience with Randall Dunn at Houston Fertility Specialists?
Even though we had 2 unsuccessful rounds of IVF, Dr Dunn didn't give up and still has hope. If there is a will there a way..It may not be the way we thought, but it's still possible. When/if we are able to try again we will defiantly use Dr. Dunn! He is very motivated and confident, he knew what we have been through and wanted it to work just as bad as we did. He explained everything very well, even though we had been experience with the process. He was/is very passionate about what he does.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
knowing our history from the past egg retrievals/rounds of IVF, I wish we would have choose to freeze a handful of eggs.
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
Dr. Dunn was very motivated and confident, he knew what we have been through and wanted it to work just as bad as we did. He explained everything very well, even though we had been experience with the process. He was/is very passionate about what he does.
Describe your experience with the nursing staff at Houston Fertility Specialists.
I didn't get to know one nurse very well, during my 2 treatments with Dr. Dunn. I always requested to talk to my previous nurse to answer my questions & to make sure my orders were set up.
Describe your experience with Houston Fertility Specialists.
Very helpful, calming. We had to go multiple weekends/late nights & there was always someone directing us. I felt like a regular at HFS from the front desk staff , financial office, ultrasound/blood work (love them all!) and of course the calming rooms.
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
The financial office was very helpful/informative. We did not have any surprises with them.
What specific things went wrong at Houston Fertility Specialists?
  • Failed to order appropriate test
Describe the specific things that went wrong at Houston Fertility Specialists.
Make sure you check your blood work order forms if testing outside. I was charged for multiple test I didn't need to be tested for.
10
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
10
NPS
10
Age 35 - 36
4 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Operations
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Dunn has been compassionate and caring throughout our process. When we came to a crossroads in our treatment plan, he encouraged us to seek a second opinion. He speaks candidly yet gently, and I genuinely feel he has our best interests at heart...He is able to step away from his "doctor mode" when needed, and give us genuine, heartfelt advice. I feel extremely comfortable with Dr. Dunn, and I trust him with the most important thing of all - my family...
The [Houston Fertility Specialists] clinic is efficient, generally runs on time, and communicates well. For IVF cycles, I was disappointed that the lab doesn't provide daily (or every other day) updates on the embryo progression like I had seen with other clinics...While I was not assigned a primary nurse, I came to know most of the nurses that I would interact with. Typically, one of two nurses would be the ones calling me with U/S and bloodwork results, and I met them on my visits to the Fannin office (I used the Sugar Land satellite office for most of my monitoring appointments). The nurses were always compassionate and kind with any news they were delivering, and I never had any communication issues via the portal, phone, or in person...
How was your experience with Randall Dunn at Houston Fertility Specialists?
Dr. Dunn has been open and honest with us, but I sometimes feels he chooses his words with the intention of being as gentle as possible. For me, the eternal realist, this is not an issue, but I can see how some patients could be given false hope. Outside of that, I feel he is straightforward and addresses any concerns immediately. He is able to step away from his "doctor mode" when needed, and give us genuine, heartfelt advice. I feel extremely comfortable with Dr. Dunn, and I trust him with the most important thing of all - my family.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
Bring all of your questions - Dr. Dunn will take the time to answer each one carefully.
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
Dr. Dunn has been compassionate and caring throughout our process. When we came to a crossroads in our treatment plan, he encouraged us to seek a second opinion. He speaks candidly yet gently, and I genuinely feel he has our best interests at heart.
Describe your experience with the nursing staff at Houston Fertility Specialists.
While I was not assigned a primary nurse, I came to know most of the nurses that I would interact with. Typically, one of two nurses would be the ones calling me with U/S and bloodwork results, and I met them on my visits to the Fannin office (I used the Sugar Land satellite office for most of my monitoring appointments). The nurses were always compassionate and kind with any news they were delivering, and I never had any communication issues via the portal, phone, or in person.
Describe your experience with Houston Fertility Specialists.
The clinic is efficient, generally runs on time, and communicates well. For IVF cycles, I was disappointed that the lab doesn't provide daily (or every other day) updates on the embryo progression like I had seen with other clinics.
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
My IVF cycles were covered in large part by my insurance, but I found that the way the appointments and procedures were billed seemed to keep costs down under what even the financial counselor estimated. Each cycle cost in total under $2000 - again, that was with great insurance coverage.
Describe Randall Dunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
Dr. Dunn explained to us the probability of pregnancy with each scenario including fresh transfers, frozen transfers, and PGS tested embryo transfers. Because we chose to go with PGS, he encouraged us to transfer one at a time. I do not believe Dr. Dunn was opposed to multiple embryo transfers, but he did not feel it was the right choice for our situation.
10
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2013 - 2017, Successful
NPS
10
NPS
10
Age 31 - 35
7 Fertility Medications
Anovulation
PCOS
Uterine Fibroids
European
Income $200K - $499K
Engineer
2nd of 2 Docs
7 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Dunn] immediately diagnosed me with PCOS, based on my lab results and medical history, and he set forth a plan of care. He always made me feel that, no matter the outcome of the next step, that he was on my side and determined to help.... After the surgery, I did two rounds of femara. The first round was the first time I ever ovulated. I did a trigger shot (ovidrel), but the cycle was not successful. I was pregnant on the second cycle.
The staff [Houston Fertility Specialists] is very friendly, and the offices are always clean. They did some reorganization of the rooms between my first and second times, and it just all seems like a series of small rooms and waiting rooms - which is something small to complain about.... Although the nurses there are very nice, it is always hard to get in touch with them. I wish the response time were quicker.
How was your experience with Randall Dunn at Houston Fertility Specialists?
I saw another R.E. prior to seeing Dr. Dunn. I didn't realize that I wasn't receiving proper care until my very first visit with him. He immediately diagnosed me with PCOS, based on my lab results and medical history, and he set forth a plan of care. He always made me feel that, no matter the outcome of the next step, that he was on my side and determined to help.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
Don't be afraid to ask questions about everything: the process, the next step, what you should expect, ... just ask!
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
Dr Dunn and his staff were very attentive to my needs as a patient. I ask a lot of questions, and they were always understanding.
Describe the protocols Randall Dunn used in your cycles at Houston Fertility Specialists and their degree of success.
When I was trying to get pregnant with my first child (who is now an amazing almost 3 year old), Dr Dunn diagnosed me with PCOS and hypothyroidism. Since starting ovulation at home testing, I had never once ovulated - and he said that was due to the PCOS and thyriod issues. I started oral medication for those two and was told I needed to be on them for 12 weeks prior to let my body adjust. In that time, he did a test to check my uterus and found that I had fibroids. We scheduled my surgery, but he allowed me to take two rounds of clomid in the mean time - I never grew follicles large enough to ovulate on either cycle. After the surgery, I did two rounds of femara. The first round was the first time I ever ovulated. I did a trigger shot (ovidrel), but the cycle was not successful. I was pregnant on the second cycle. The second time I started seeing Dr. Dunn, we did the same protocol. I got pregnant on the second cycle again.
Describe your experience with the nursing staff at Houston Fertility Specialists.
Although the nurses there are very nice, it is always hard to get in touch with them. I wish the response time were quicker.
Describe your experience with Houston Fertility Specialists.
The staff is very friendly, and the offices are always clean. They did some reorganization of the rooms between my first and second times, and it just all seems like a series of small rooms and waiting rooms - which is something small to complain about.
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
I am fortunate to have insurance coverage, so I'm not completely sure about the total costs. However, the costs were cheaper that the first clinic I went to - the IUI procedure was several hundred cheaper.
10
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2008 - 2012, Unsuccessful
NPS
10
NPS
10
Age 26 - 30
1 IVF
Endometriosis
Male Factor
PCOS
European
Income $50K - $99K
1st of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Dunn explained that we needed to do IVF, due to stage IV for endometriosis and for PCOS. The FSH he recommended was Follistim pen. I did use the pen and followed the directions according to the nurse. I did use the pen directing from the nurse at 275 IU but the next day I was told not 275 to use 225. I was misinformed. Overall, I was able to retrieve 9 eggs, (I only have my right ovary) 5 was turned into embryos. Only, 2 transferred and as a result it was a negative cycle.
The clinic [Houston Fertility Specialists-Houston] overall is great. The front desk is really welcoming, The financial coordinator was very through and was very helpful. She answered all my questions. As, a new patient be prepared to wait and wait. Bring a book or a tablet to keep you entertained as you wait.... The staff was excellent. They treated myself and my husband with compassion and wanted us to clearly help us achieve pregnancy. They were very through with everything and explained everything. The only issue that I encountered, was a phone call about the FSH amount to be given. I was told one amount on the phone and I administered the amount. The next day, I was told a different amount that I was suppose to use by the same nurse. 275 IU vs. 225 IU. Overall, I did not have any issues with the nurses.
How was your experience with Randall Dunn at Houston Fertility Specialists?
Dr. Dunn overall was a great doctor. I felt that he described everything from the beginning of getting tested, to the hormone treatment, to the egg retrieval, to the actual IVF transfer. He could not explain why the cycle resulted zero pregnancy. I would recommend him to anyone that is need of a doctor.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
If you have questions, he will answer them. Be patient.
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
He cared for me as patient. He was very knowledgeable and very informative. He answered all our questions all the way through. He was very honest with us.
Describe the protocols Randall Dunn used in your cycles at Houston Fertility Specialists and their degree of success.
Dr. Dunn explained that we needed to do IVF, due to stage IV for endometriosis and for PCOS. The FSH he recommended was Follistim pen. I did use the pen and followed the directions according to the nurse. I did use the pen directing from the nurse at 275 IU but the next day I was told not 275 to use 225. I was misinformed. Overall, I was able to retrieve 9 eggs, (I only have my right ovary) 5 was turned into embryos. Only, 2 transferred and as a result it was a negative cycle.
Describe your experience with the nursing staff at Houston Fertility Specialists.
The staff was excellent. They treated myself and my husband with compassion and wanted us to clearly help us achieve pregnancy. They were very through with everything and explained everything. The only issue that I encountered, was a phone call about the FSH amount to be given. I was told one amount on the phone and I administered the amount. The next day, I was told a different amount that I was suppose to use by the same nurse. 275 IU vs. 225 IU. Overall, I did not have any issues with the nurses.
Describe your experience with Houston Fertility Specialists.
The clinic overall is great. The front desk is really welcoming, The financial coordinator was very through and was very helpful. She answered all my questions. As, a new patient be prepared to wait and wait. Bring a book or a tablet to keep you entertained as you wait.
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
IVF was close to 15,000 not including the prescription drugs.
Describe Randall Dunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
He suggested 2 embryo transfer. He did explain the chance for twins. He selected the two best embryos that went to day 5.
What specific things went wrong at Houston Fertility Specialists?
  • Provided conflicting information
Describe the specific things that went wrong at Houston Fertility Specialists.
The wrong amount given on my FSH pen. I was told one amount of 275IU and 225 IU was the correct amount that should have been administered.
10
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
1 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
10
NPS
10
Age 35 - 37
1 Fertility Medications
Endometriosis
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Dunn was very compassionate and expressed great confidence in our plans to get pregnant. He made me feel very comfortable while I’m his office when I learned about my unicornuuterus and he took the time to draw it out for me. While going over the findings of my laparoscopic surgery he pointed out all the visible Endometriosis and enlarged cyst on left ovary.
This clinic [Houston Fertility Specialists] is very professional and polite. They are very organized and their system runs smoothly. Always have your questions handy and you will have them all answered. I am very pleased with their service and would highly recommend their clinic. ... Also, any time I called I was not placed on hold and forgotten about. The staff always returns my calls the same day with instructions from the doctor.
How was your experience with Randall Dunn at Houston Fertility Specialists?
Dr. Dunn was very compassionate and expressed great confidence in our plans to get pregnant. He made me feel very comfortable while I’m his office when I learned about my unicornuuterus and he took the time to draw it out for me. While going over the findings of my laparoscopic surgery he pointed out all the visible Endometriosis and enlarged cyst on left ovary. He was very honest when I asked if he would be willing to transfer more than one embryo to increase our chance of having multiples-he explained the risks involved of me not being able to carry full term and that I would be a high risk pregnancy.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
Take the time to write down ALL of your questions because Dr. Dunn will take the time to answer all of them!
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
Time was taken to answer all of my questions and address my concerns. Also, any time I called I was not placed on hold and forgotten about. The staff always returns my calls the same day with instructions from the doctor.
Describe your experience with the nursing staff at Houston Fertility Specialists.
The staff was always very polite and always return my calls within the same day.
Describe your experience with Houston Fertility Specialists.
No weaknesses to report. This clinic is very professional and polite. They are very organized and their system runs smoothly. Always have your questions handy and you will have them all answered. I am very pleased with their service and would highly recommend their clinic.
Describe Randall Dunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
He said it would be too risky to transfer more than once embryo due to my Unicornuate uterus, and knowing my medicinal history (I’m also Type I Diabetic) which makes me a high risk.
10
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 39
1 IVF
PCOS
Income $50K - $99K
2nd of 2 Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Dunn has been incredible. This was my 2nd IVF cycle, but my first one with Dr Dunn managing my protocol. The outcome was astoundingly better this cycle! I have nothing but positive things to say about him. I already had a lot of anxiety going into another cycle worried I’d have another not so great outcome. He always reassured me that they would take care of me...He is wonderful about providing you the education you may want...takes the time and care to speak with you one on one and always wants to ensure you leave with no questions unanswered. He is very much research based and doesn’t mind educating you if you want to know more. He is truly caring and has excellent bedside manner Doctor Nps
They [nurses at Houston Fertility Specialists] are all well experienced and responsive...2nd IVF cycle with the clinic, so I received a discount. A full IVF cycle with PGS and unlimited frozen transfers until live birth or all embryos used. Total was around $15,000...The clinic is beautiful and does not feel like a hospital setting at all. The ultrasound tech and nurses for Dr Dunn have all been there for 20+ years. The entire staff seem compassionate and caring. Parking is easy and getting into the building and to the office is quick and simple.
How was your experience with Randall Dunn at Houston Fertility Specialists?
Dr Dunn has been incredible. This was my 2nd IVF cycle, but my first one with Dr Dunn managing my protocol. The outcome was astoundingly better this cycle! I have nothing but positive things to say about him. I already had a lot of anxiety going into another cycle worried I’d have another not so great outcome. He always reassured me that they would take care of me. And they did just that!
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
Ask all of the questions you want. He is wonderful about providing you the education you may want
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
Dr Dunn takes the time and care to speak with you one on one and always wants to ensure you leave with no questions unanswered. He is very much research based and doesn’t mind educating you if you want to know more. He is truly caring and has excellent bedside manner
Describe the protocols Randall Dunn used in your cycles at Houston Fertility Specialists and their degree of success.
150 Menopur 150 Gonal F (increased to 225 and then decreased the last 2 days) Ganirelix 25 units Omnitrope Trigger - Ovidrel
Describe your experience with your nurse at Houston Fertility Specialists. (Assigned nurse: Gloria and Maria)
They are all well experienced and responsive
Describe your experience with Houston Fertility Specialists.
The clinic is beautiful and does not feel like a hospital setting at all. The ultrasound tech and nurses for Dr Dunn have all been there for 20+ years. The entire staff seem compassionate and caring. Parking is easy and getting into the building and to the office is quick and simple.
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
2nd IVF cycle with the clinic, so I received a discount. A full IVF cycle with PGS and unlimited frozen transfers until live birth or all embryos used. Total was around $15,000
Describe Randall Dunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
No transfer yet. Will do eSET
10
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 35
Male Factor
Black or African-American
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I felt like a human because Dr. Dunn took his time to explain our infertility to us and remembered all details about our situation. He is very kind and intelligent....I appreciate he prefers eSET to give the best chance for one healthy baby....I specifically remember Dr. Dunn prescribed me a vitamin D supplement. I had no idea vitamin D was so important for conceiving, so that was very helpful to me....
The staff [Hou Fert Specialists is very welcoming and helped calm me down when I was nervous about my consultation. They let me know everything was going to be ok and answered questions I had. There was a miscommunication with the office location and they were quick to apologize and validated my parking at the hospital...
How was your experience with Randall Dunn at Houston Fertility Specialists?
Dr. Dunn is very intelligent and has a lot of experience with infertility. He always uses his best judgment for our care and really wants the best for us. He will forever be apart of our family. I was referred to Dr. Dunn by a coworker of mine. She told me he explained her diagnosis in a simple way she could understand. I’m so glad I took her advice and went in for a consultation.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
I would advise them to be prepared to take notes because he will give a lot of much needed information.
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
I felt like a human because Dr. Dunn took his time to explain our infertility to us and remembered all details about our situation. He is very kind and intelligent.
Describe the protocols Randall Dunn used in your cycles at Houston Fertility Specialists and their degree of success.
I specifically remember Dr. Dunn prescribed me a vitamin D supplement. I had no idea vitamin D was so important for conceiving, so that was very helpful to me.
Describe your experience with the nursing staff at Houston Fertility Specialists.
In the beginning, one of the nurses was unprofessional, but once I brought it to Dr. Dunn’s attention it was fixed.
Describe your experience with Houston Fertility Specialists.
The staff is very welcoming and helped calm me down when I was nervous about my consultation. They let me know everything was going to be ok and answered questions I had. There was a miscommunication with the office location and they were quick to apologize and validated my parking at the hospital.
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
I believe the costs are around 15,000.00
Describe Randall Dunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
I appreciate he prefers eSET to give the best chance for one healthy baby.
10
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
4
NPS
7
Age 45
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Black or African-American
Income $100K - $199K
Accountant
Only Doc Seen
Donor Sperm
Doesn't Recommend
Neutral
Unsuccessful
Dr. Dunn was great upon first meeting. I had several complications and as time went on his visits were more about taking notes and less about options. He wanted me to use donor eggs before trying with my own eggs. I had egg retrieval and wanted to try again and he was against trying again with my own eggs....He was always abrupt when speaking one on one. He was watching his computer and had very little eye contact. He never gave me a good explanation for my egg retrieval not working out.
Great staff from front desk to nurses [at Houston Fertility Specialists]. I would have the nurses get back to the patients in a more timely manner. I would have the nurses answer the telephone instead of leaving a message and waiting for them to return the phone call... IVF costs were the cheapest in the city. I really liked this about the clinic. All of the other clinics are charging $2000 or more for the same treatments
How was your experience with Randall Dunn at Houston Fertility Specialists?
Dr. Dunn was great upon first meeting. I had several complications and as time went on his visits were more about taking notes and less about options. He wanted me to use donor eggs before trying with my own eggs. I had egg retrieval and wanted to try again and he was against trying again with my own eggs.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
Make sure you are under the age of 38 and trying to conceive. He told me he wished I would have came to see him when I was 38 or younger. I think he has had more success with that age group versus the 40 and older club
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
He was always abrupt when speaking one on one. He was watching his computer and had very little eye contact. He never gave me a good explanation for my egg retrieval not working out.
Describe your experience with the nursing staff at Houston Fertility Specialists.
All the nurses were compassionate and devasted when things did not work in my favor. I really love all the nursing staff
Describe your experience with Houston Fertility Specialists.
Great staff from front desk to nurses. I would have the nurses get back to the patients in a more timely manner. I would have the nurses answer the telephone instead of leaving a message and waiting for them to return the phone call
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
IVF costs were the cheapest in the city. I really liked this about the clinic. All of the other clinics are charging $2000 or more for the same treatments
What specific things went wrong at Houston Fertility Specialists?
  • Failed to send your chart to another clinic
4
Doctor
Randall Dunn
NPS
Humanity
4 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
1 of 5
7
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2017, Unsuccessful
NPS
7
NPS
7
Age 37 - 38
2 IUI
Unexplained
Latinx
Income $100K - $199K
Marketer or PR
Only Doc Seen
Donor Sperm
Neutral
Neutral
Unsuccessful
He’s very smart and explains everything thoroughly. He’s great with my husband and listens with no judgement. I felt Like he [Dr. Dunn] was honest without being mean or rude. He seems compassionate and caring. He would take the tome to get to know us and I never felt Like we had less than his full attention while I was his patient.... We did iui with clomid bc my husband has retrograde ejaculation.... Everyone was friendly and empathetic
I had Trouble ever speaking to a person via phone. They [Houston Fertility Specialists] almost never answer the phone You have to leave a vm or send an email and get a call back. That was very frustrating. Once they responded however they were very thorough and friendly. It’s just the initial frustration of never being able to get in touch with someone on the first try. It’s important if you know your cycles to keep great records or use an app to track for a bit before you visit.
How was your experience with Randall Dunn at Houston Fertility Specialists?
He’s very smart and explains everything thoroughly. He’s great with my husband and listens with no judgement. I felt Like he was honest without being mean or rude. He seems compassionate and caring. He would take the tome to get to know us and I never felt Like we had less than his full attention while I was his patient.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
Do lots of research so you can ask all the questions you want. Make lists of things you want to know.
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
Everyone was friendly and empathetic
Describe the protocols Randall Dunn used in your cycles at Houston Fertility Specialists and their degree of success.
We did iui with clomid bc my husband has retrograde ejaculation.
Describe your experience with your nurse at Houston Fertility Specialists.
Compassionate and responsive
Describe your experience with Houston Fertility Specialists.
I had Trouble ever speaking to a person via phone. They almost never answer the phone You have to leave a vm or send an email and get a call back. That was very frustrating. Once they responded however they were very thorough and friendly. It’s just the initial frustration of never being able to get in touch with someone on the first try. It’s important if you know your cycles to keep great records or use an app to track for a bit before you visit. Cycle days are super important information to share with the clinic
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
40 for iui with insurance. All meds were self pay
7
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2008 - 2012, Successful
NPS
10
NPS
9
Age 37 - 41
2 IUI
1 IVF
Endometriosis
European
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He is an awesome Dr. he [Dr. Randall Dunn] was so knowledgeable and very compassionate. He has a great bedside manor: He was very thorough in reviewing the information and test results with us. He performed all of my procedures and was actively involved in my journey....The whole process was very personal. Everyone in the clinic knew my name. Dr Dunn spent a lot of time with us
[Houston Fertility Specialists has] 2 locations in sugarland and Houston which was convenient for my work schedule. Their facilities were clean and comfortable. They had early morning and lunch hours for blood work and other check ins... Dr Dunn was conservative in his approach to embryo transfer. He recommended fewer embryos for the transfer but also discussed this with us and let us make the final decision.
How was your experience with Randall Dunn at Houston Fertility Specialists?
He is an awesome Dr. he was so knowledgeable and very compassionate. He has a great bedside manor: He was very thorough in reviewing the information and test results with us. He performed all of my procedures and was actively involved in my journey.
What's one piece of advice would you give a prospective patient of Randall Dunn at Houston Fertility Specialists?
Dr Dunn understands infertility is a sensitive subject with patients and treats them with compassion..
During treatment, were you treated like a number or a human with Randall Dunn at Houston Fertility Specialists?
The whole process was very personal. Everyone in the clinic knew my name. Dr Dunn spent a lot of time with us.
Describe the protocols Randall Dunn used in your cycles at Houston Fertility Specialists and their degree of success.
The only thing I remember is that he wanted to test for endometriosis first before starting fertility treatments
Describe your experience with Houston Fertility Specialists.
2 locations in sugarland and Houston which was convenient for my work schedule. Their facilities were clean and comfortable. They had early morning and lunch hours for blood work and other check ins
Describe the costs associated with your care under Randall Dunn at Houston Fertility Specialists.
My insurance covered most of the cost of treatment and medicine.
Describe Randall Dunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Specialists.
Dr Dunn was conservative in his approach to embryo transfer. He recommended fewer embryos for the transfer but also discussed this with us and let us make the final decision.
10
Doctor
Randall Dunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Houston Fertility Specialists
Houston - Fannin
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5