Rated 8.2
Strongly recommend: 48%Neutral: 31%Don't recommend: 21%8.2
48% strongly recommend
10 reviews
Humanity
8.8
8.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.9
8.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.8
5.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.3
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Iowa
Residency
U. of Illinois
Fellowship
Wash U. St. Louis

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Randall Odem (retired) works in 1 office at

Washington University School of Medicine
Rated 8.8
Strongly recommend: 74%Neutral: 17%Don't recommend: 10%8.8

Explore Clinic
St. Louis - Central West End
4444 Forest Park Avenue
St. Louis, MO 63108

2 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
8
NPS
8
Age 29 - 30
1 IVF
Anovulation
PCOS
European
Income $100K - $199K
2nd of 2 Docs
2 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Odem is very compassionate and competent. He has a lot of knowledge and experience and really cares about you as a patient. He takes his time and fully explains everything. He went out of his way to talk to me at length when the cycle did not go as planned due to my body’s response...will go above and beyond to answer any questions you have in between visits and during cycle...He really encourages only transferring one but will allow you to make that decision. We transferred one the first time and two the second.
The [Washington University School of Medicine] clinic overall really does care about their patients. From the receptionist who learns your name to the nurse and doctor. They help a lot of people achieve pregnancy. They are a large clinic though and sometimes it can be frustrating as the care is not as personal as it could be at a smaller clinic. I felt my treatment wasn’t as specific to my case as it could have been.
How was your experience with Randall Odem (retired) at Washington University School of Medicine?
Dr. Odem is very compassionate and competent. He has a lot of knowledge and experience and really cares about you as a patient. He takes his time and fully explains everything. He went out of his way to talk to me at length when the cycle did not go as planned due to my body’s response.
What's one piece of advice would you give a prospective patient of Randall Odem (retired) at Washington University School of Medicine?
Ask questions for anything you don’t understand and he will explain things further!
During treatment, were you treated like a number or a human with Randall Odem (retired) at Washington University School of Medicine?
Dr. Odem takes a long time with you every time you meet and will go above and beyond to answer any questions you have in between visits and during cycle.
Describe the protocols Randall Odem (retired) used in your cycles at Washington University School of Medicine and their degree of success.
For IVF he used an antagonist protocol due to me having PCOS. He had my medications at the lowest dose due to fear of OHSS but it took my ovaries longer than expected so I was stimulated for 16 days much longer than was expected. I think this was a downside to my cycle and I did not get as many follicles as I had hoped. The number of eggs was 20 but the number of mature really was only 11.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Crystal)
Crystal his main nurse is very prompt at responding and very helpful. She is also compassionate and understanding.
Describe your experience with Washington University School of Medicine.
The clinic overall really does care about their patients. From the receptionist who learns your name to the nurse and doctor. They help a lot of people achieve pregnancy. They are a large clinic though and sometimes it can be frustrating as the care is not as personal as it could be at a smaller clinic. I felt my treatment wasn’t as specific to my case as it could have been.
Describe your experience with your monitoring appointments at Washington University School of Medicine.
Monitoring appointments were super flexible and a well oiled machine.
Describe the costs associated with your care under Randall Odem (retired) at Washington University School of Medicine.
IVF was 11,500 and a frozen transfer was $4,000 but BJC recently raised the prices to around $13,400 for IVF and $4,800 for FET. These are private pay prices
Describe Randall Odem (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
He really encourages only transferring one but will allow you to make that decision. We transferred one the first time and two the second.
8
Doctor
Randall Odem (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
8
NPS
9
Age 32
2 Fertility Medications
Anovulation
Male Factor
PCOS
European
Income $100K - $199K
Architect
2nd of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
In our first appointment with Dr. Odem he took the time to sit down with my husband and i, hear our story of ttc and what we had done with our previous RE and came up with a plan of action. He took me off some medications that the doctor before had flippantly put me on and I was grateful for his knowledge.... He is kind and compassionate, willing to change a protocol if something is not working... We started on Letrozole for one cycle to get myself to ovulate
Clinic [WashU School of Med] is easily accessible if you work or live in the city. They are willing to accommodate appointments/procedures on Saturdays instead of making you work with their schedule, they work with yours. They are a bigger clinic so you may not get to see your doctor every appointment but the nursing staff has all been wonderful so far and i feel like we're getting great care. Love that they have a lab within their clinic so you get blood results back within the same day typically.
How was your experience with Randall Odem (retired) at Washington University School of Medicine?
He is kind and compassionate, willing to change a protocol if something is not working. He took the time to listen to our story and helped us come up with a plan that we were all on board with and adjustments if we ran into problems.
During treatment, were you treated like a number or a human with Randall Odem (retired) at Washington University School of Medicine?
In our first appointment with Dr. Odem he took the time to sit down with my husband and i, hear our story of ttc and what we had done with our previous RE and came up with a plan of action. He took me off some medications that the doctor before had flippantly put me on and I was grateful for his knowledge.
Describe the protocols Randall Odem (retired) used in your cycles at Washington University School of Medicine and their degree of success.
We started on Letrozole for one cycle to get myself to ovulate and then the next cycle did the same protocol since i was able to ovulate the previous month. We are going in for our first IUI this cycle.
Describe your experience with the nursing staff at Washington University School of Medicine.
The nursing staff has been wonderful. If you leave a message, they call you back within an hour or two at the most. They take time to answer questions and address concerns.
Describe your experience with Washington University School of Medicine.
Clinic is easily accessible if you work or live in the city. They are willing to accommodate appointments/procedures on Saturdays instead of making you work with their schedule, they work with yours. They are a bigger clinic so you may not get to see your doctor every appointment but the nursing staff has all been wonderful so far and i feel like we're getting great care. Love that they have a lab within their clinic so you get blood results back within the same day typically.
8
Doctor
Randall Odem (retired)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
9
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5