Rated 10
Strongly recommend: 100%10
100% strongly recommend
2 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.3
9.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Georgetown
Residency
Madigan Healthcare System

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Rhiana Saunders works at

Brooke Army Medical Center
Rated 5.5
Strongly recommend: 19%Neutral: 26%Don't recommend: 55%5.5

At 1 office

Fort Sam Houston
3551 Roger Brooke Dr.
Fort Sam Houston, TX 78234
210-916-7500
Explore Clinic

2 patient reviews

2016 - 2018, Unknown Success
10
10
Age 34 - 36
12 IUI
2 IVF
Male Factor
PCOS
Unexplained
Prefer not to answer
Income $0 - $49K
2nd of 4 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Saunders] showed that she cared and I felt comfortable with her. Not like a random patient but like a patient she cares about... She thoroughly explained what is going on and always asked if I had questions. If I did she listened and answered.she made sure I understood What she told me. She spoke in understandable terms. She has a pleasant demeanor... If you don't understand let her know. She'll definitely take her time to ensure you get it
Its always clean and comfortable. The exam rooms [Brooke Army Medical Center] are always clean. One area of improvement is to have more chairs in the waiting area during IVF season. Since some patients bring more than 1 person with them it gets a little crowded... They [nurses] are amazing. Everyone remembered my name and consoled me after my miscarriage. When ever I go in I get hugs and well wishes... All I paid for were costs associated with egg retrieval. Meds and everything else were covered
How was your experience with Rhiana Saunders at Brooke Army Medical Center?
She thoroughly explained what is going on and always asked if I had questions. If I did she listened and answered.she made sure I understood What she told me. She spoke in understandable terms. She has a pleasant demeanor
What's one piece of advice would you give a prospective patient of Rhiana Saunders at Brooke Army Medical Center?
If you don't understand let her know. She'll definitely take her time to ensure you get it
During treatment, were you treated like a number or a human with Rhiana Saunders at Brooke Army Medical Center?
She showed that she cared and I felt comfortable with her. Not like a random patient but like a patient she cares about
Describe your experience with the nursing staff at Brooke Army Medical Center.
They are amazing. Everyone remembered my name and consoled me after my miscarriage. When ever I go in I get hugs and well wishes
Describe your experience with Brooke Army Medical Center.
Its improved since my first time there. Its always clean and comfortable. The exam rooms are always clean. One area of improvement is to have more chairs in the waiting area during IVF season. Since some patients bring more than 1 person with them it gets a little crowded
Describe your experience with your monitoring appointments at Brooke Army Medical Center.
Within a certain time there was a first come first serve sign in sheet
Describe the costs associated with your care under Rhiana Saunders at Brooke Army Medical Center.
All I paid for were costs associated with egg retrieval. Meds and everything else were covered
10
Doctor
Rhiana Saunders
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brooke Army Medical Center
Fort Sam Houston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
10
10
Age 30
3 IVF
Male Factor
European
Other
Income $100K - $199K
1st of 4 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Rhiana Saunders is] Extremely compassionate and caring; answered all of my questions and went above and beyond to be sure we were comfortable with the process of our treatment every step of the way. Explored options with us to help us make the best decisions for our family.... [The nursing staff were] Organized, efficient, and kind. Compassionate during emotional process
[Brooke Army Medical Center has a] Waiting room with chairs and tv, wait usually an hour after labs were drawn to start monitoring ultrasounds. Be patient with appropriate expectations.... $7,000 for cycle and fees. Medications covered by insurance.... [The nursing staff were] Organized, efficient, and kind. Compassionate during emotional process
How was your experience with Rhiana Saunders at Brooke Army Medical Center?
Extremely compassionate and caring; answered all of my questions and went above and beyond to be sure we were comfortable with the process of our treatment every step of the way. Explored options with us to help us make the best decisions for our family.
What's one piece of advice would you give a prospective patient of Rhiana Saunders at Brooke Army Medical Center?
Could not recommend her more highly.
During treatment, were you treated like a number or a human with Rhiana Saunders at Brooke Army Medical Center?
All questions were answered; everything explained thoroughly
Describe your experience with the nursing staff at Brooke Army Medical Center.
Organized, efficient, and kind. Compassionate during emotional process
Describe your experience with your monitoring appointments at Brooke Army Medical Center.
Waiting room with chairs and tv, wait usually an hour after labs were drawn to start monitoring ultrasounds. Be patient with appropriate expectations.
Describe the costs associated with your care under Rhiana Saunders at Brooke Army Medical Center.
$7,000 for cycle and fees. Medications covered by insurance.
10
Doctor
Rhiana Saunders
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brooke Army Medical Center
Fort Sam Houston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources