Rated 9.7
Strongly recommend: 91%Neutral: 9%9.7
91% strongly recommend
11 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.1
9.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.1
9.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Texas
Residency
U. of Texas
Fellowship
USC

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Richard Marrs works at

California Fertility Partners
Rated 8.7
Strongly recommend: 84%Neutral: 5%Don't recommend: 11%8.7

At 1 office

Los Angeles
11818 Wilshire Blvd
Los Angeles, CA 90025
310-828-4008
Explore Clinic

11 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
10
10
Age 48
1 IUI
1 IVF
Recurrent Pregnancy Loss
Other
Prefer not to answer
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Marrs] had read through all of our charts and history prior to our first consultation...presented his opinion about the reason for our recurrent pregnancy loss. Other doctors had thought it was a bicornuate uterus and other issues, but [he] believed it was another issue that could be solved surgically. He had his colleague Dr. March perform the surgery with him in attendance
Very nice, warm, caring atmosphere, both in the physical clinic and the personnel [at California Fertility Partners]. From the front desk staff to the people who guide you to and from the various areas. Very clean, modern. The online patient portal is also very helpful and useful. Everyone was able to answer every question we had...All [staff] very professional, caring, thorough. A well-run operation in a very nice clinic
How was your experience with Richard Marrs at California Fertility Partners?
He is our second REI doctor after we exhausted options with our first. He had read through all of our charts and history prior to our first consultation, which means he actually understood where we were with our history. His sense of caring, warmth, and expertise is simply wonderful. His experience and reputation in the field are unparalleled, so we were quite shocked that he still spent so much time with us as if we were his only patients. He analyzed our case and charts and presented his opinion about the reason for our recurrent pregnancy loss. Other doctors had thought it was a bicornuate uterus and other issues, but Dr. Marrs believed it was another issue that could be solved surgically. He had his colleague Dr. March perform the surgery with him in attendance.
During treatment, were you treated like a number or a human with Richard Marrs at California Fertility Partners?
He is our second REI doctor after we exhausted options with our first. He had read through all of our charts and history prior to our first consultation, which means he actually understood where we were with our history. His sense of caring, warmth, and expertise is simply wonderful.
Describe the protocols Richard Marrs used in your cycles at California Fertility Partners and their degree of success.
[See previous response] After having surgery to remove the uterine septum, we are now planning on another FET.
Describe your experience with your nurse at California Fertility Partners. (Assigned nurse: Erin Wiesener)
All very professional, caring, thorough. A well-run operation in a very nice clinic.
Describe your experience with California Fertility Partners.
Very nice, warm, caring atmosphere, both in the physical clinic and the personnel. From the front desk staff to the people who guide you to and from the various areas. Very clean, modern. The online patient portal is also very helpful and useful. Everyone was able to answer every question we had.
10
Doctor
Richard Marrs
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
California Fertility Partners
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 43
3 IVF
Male Factor
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Marrs was very candid about our situation and experience. He didn't sugar coat anything, which I TOTALLY appreciated. This wasn't our first experience with a fertility doctor so we wanted to know the good, the bad and the ugly. He was very caring and knowledgeable, but honest and to the point. For me, it was the perfect combination. In our consultation he explained everything fully, in detail, like we were intelligent human beings. He didn't talk down to us, or skip things, thinking we wouldn't understand. And we NEVER felt like there was a stupid question. He answered everything we asked without making us feel like we were bothering or annoying him. We felt like he wanted us to be up to date and know exactly what was going on.
Erin [a nurse at CA Fertility Partners] was so helpful throughout our process. She explained what the steps were, what was happening next. There were a few times, especially at the beginning when trying to gather old records and see what we needed before we could start a new cycle, where a few things (sort of) fell through the cracks. Nothing major at all. But she was very quick to respond to emails, always answer every single question - big or small. And during the medicine tutorial she was very patient and helpful. We hadn't done medicine in a year and I was a bit nervous about the whole thing and she totally put my mind at ease. While she was out of town, we saw several of the nurses and they were all very kind and helpful. Anita especially made the experience AMAZING! She was the after hours on-call nurse who talked us off the ledge during one crazy night of injectables and helped us get through it all.
How was your experience with Richard Marrs at California Fertility Partners?
Dr. Marrs was very candid about our situation and experience. He didn't sugar coat anything, which I TOTALLY appreciated. This wasn't our first experience with a fertility doctor so we wanted to know the good, the bad and the ugly. He was very caring and knowledgeable, but honest and to the point. For me, it was the perfect combination. In our consultation he explained everything fully, in detail, like we were intelligent human beings. He didn't talk down to us, or skip things, thinking we wouldn't understand. And we NEVER felt like there was a stupid question. He answered everything we asked without making us feel like we were bothering or annoying him. We felt like he wanted us to be up to date and know exactly what was going on.
What's one piece of advice would you give a prospective patient of Richard Marrs at California Fertility Partners?
Don't be afraid to ask questions!! Anything you're wondering, anything you've read or heard about. Just ask. He will take the time to explain. And if the explanation isn't clear to you, please ask again. Make sure you are 100% comfortable with everything going on and you know why he's doing what he's doing. For me, information is power and stress reducing.
During treatment, were you treated like a number or a human with Richard Marrs at California Fertility Partners?
Dr. Marrs started every visit looking us in the eye, shaking our hand, asking how we were doing...then actually listening to the answer!! He was up to date on anything that had happened between visits (blood work, semen analysis, new records received.) He even joked when my husband was dressed up one day, and apologized when an ultrasound was taking longer than usual!! He always made us feel safe and comfortable and like we were being taken care of.
Describe the protocols Richard Marrs used in your cycles at California Fertility Partners and their degree of success.
We were doing an IVF cycle. I had to go on the pill for a week to help clear the corpus luteum from one ovary and suppress the follicles in the other. After a week they were synced so we started Clomid for 5 days, with Follistim and Menopur injectables every other day. After the 5 days, we did the injectables every day and added Ganirelix toward the end. Because of my age, we did lower dose meds and it was amazing! I felt so much better and my follicles stayed synced the whole time. We got a great number of mature eggs - twice as many as my cycles at a different clinic, and we are still waiting the results of genetic testing.
Describe your experience with your nurse at California Fertility Partners. (Assigned nurse: Erin)
Erin was so helpful throughout our process. She explained what the steps were, what was happening next. There were a few times, especially at the beginning when trying to gather old records and see what we needed before we could start a new cycle, where a few things (sort of) fell through the cracks. Nothing major at all. But she was very quick to respond to emails, always answer every single question - big or small. And during the medicine tutorial she was very patient and helpful. We hadn't done medicine in a year and I was a bit nervous about the whole thing and she totally put my mind at ease. While she was out of town, we saw several of the nurses and they were all very kind and helpful. Anita especially made the experience AMAZING! She was the after hours on-call nurse who talked us off the ledge during one crazy night of injectables and helped us get through it all.
Describe your experience with California Fertility Partners.
Everything was fantastic. The atmosphere is warm, calm and welcoming. The front desk staff were friendly, knowledgable and helpful. The billing staff...amazing!! What could be a scary experience (seeing the $$ put out on paper), was clear and concise. And the phlebotomists were the best I've ever had.
Describe the costs associated with your care under Richard Marrs at California Fertility Partners.
I've been to one other clinic, and these costs were pretty much in line with what we paid there - actually a little less overall.
Describe Richard Marrs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California Fertility Partners.
We aren't to that phase yet, but if I remember correctly, our nurse during our initial meeting mentioned that they usually prefer to transfer a single embryo. But it is dependent on many factors that we would discuss at a later date.
10
Doctor
Richard Marrs
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
California Fertility Partners
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Successful
10
10
Age 41 - 42
4 IUI
6 IVF
6 Embryo Freezing
Male Factor
PCOS
Unexplained
Middle Eastern
Income $200K - $499K
Nurse or HC Services
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Richard Marrs] did not blame my age or egg quality but rather told me about research they are doing about timing of transfer. So we tried the mock transfer twice and took biopsies and found out my body was very sensitive to progesterone and I needed minimal amounts of the drug, not more as other doctors had led me to believe . I am now pregnant thanks to Dr Marrs’ persistence. He is so smart, precise, compassionate and cautious.
They [staff at California Fertility Partners] are amazing. Even have counselor on site to help you deal with the emotional aspect of the process. When I got there I was an emotional mess and had lost hope that I could get pregnant. She was very kind and helpful...They [nurses] were both so compassionate and responsive. I cant say enough wonderful things about them. I couldn’t have done it without them. And honestly everyone at the office from front desk to phlebotomist ( ask for Ken if you have bad veins. He is the best) are wonderful.
How was your experience with Richard Marrs at California Fertility Partners?
I had two failed transfers so I decided to go Dr Marrs for a third opinion. His office requested I have all of my paperwork sent before our consultation,so he could have an opinion on our situation. This was the first time a doctor had made the effort to do so, which in itself was encouraging. When we met with him he had actually read all my records and went over what he believed was the issue. It’s was so refreshing. He did not blame my age or egg quality but rather told me about research they are doing about timing of transfer. So we tried the mock transfer twice and took biopsies and found out my body was very sensitive to progesterone and I needed minimal amounts of the drug, not more as other doctors had led me to believe . I am now pregnant thanks to Dr Marrs’ persistence. He is so smart, precise, compassionate and cautious. All qualities every fertility doctor should posses. He is not a cookie cutter doctor. He takes his time to evaluate his patients and find a bespoke solution that works for them. He doesn’t view his practice as a baby factory, but rather as an artisan workshop. I cant say enough wonderful things about him. We owe Dr Marrs everything. If you are struggling to conceive look no further than Dr Marrs. He is absolutely the very best.
What's one piece of advice would you give a prospective patient of Richard Marrs at California Fertility Partners?
He should be the very first doctor you meet once you know you are going to need help conceiving. It’s the biggest regret that I have. There is no other doctor that will care more about helping you. He is brilliant and compassionate. A very rare combo in this field.
During treatment, were you treated like a number or a human with Richard Marrs at California Fertility Partners?
Dr Marrs does all of his own ultrasounds. He has the most kind and gentle bedside.manner. He always clams me down and answers all of y questions
Describe the protocols Richard Marrs used in your cycles at California Fertility Partners and their degree of success.
For my transfer we started with BC, then started Lupron injections. Then we used estrogen patches and progesterone inserts before my transfer. The progesterone inserts were from MDRpharmacy. It’s a version that they compound themselves. We started with 50mg and increased to 200mg 4 times a day. After my positive pregnancy we add progesterone injections as well. It’s also compounded at MDR. It’s a sesame oil base so not as thick as the once you get at regular pharmacy. I also took medrol 5 days before transfer and prednisone 10mg after transfer till week 10.
Describe your experience with your nurse at California Fertility Partners. (Assigned nurse: Juliana )
She was awesome. Always emailing me back and answering all my questions. Anita was the other nurse that help me when Juliana was off. She was just as amazing. They were both so compassionate and responsive. I cant say enough wonderful things about them. I couldn’t have done it without them. And honestly everyone at the office from front desk to phlebotomist ( ask for Ken if you have bad veins. He is the best) are wonderful.
Describe your experience with California Fertility Partners.
They are amazing. Even have counselor on site to help you deal with the emotional aspect of the process. When I got there I was an emotional mess and had lost hope that I could get pregnant. She was very kind and helpful.
Describe the costs associated with your care under Richard Marrs at California Fertility Partners.
$10-15k
Describe Richard Marrs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California Fertility Partners.
I would do single because if they have not figured out right medication for you then you loss two embryos versus one.
10
Doctor
Richard Marrs
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
California Fertility Partners
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
8
8
Age 33 - 34
4 IUI
1 IVF
Unexplained
Income $100K - $199K
2nd of 2 Docs
Neutral
Neutral
Successful
Dr Marrs is very business like and cuts to the chase without any fluff. If that’s what you like then he is perfect for you. There’s very little hand holding when it comes to him.... We did 4 IUI’s with no success. The 3rd and 4th were with clomid. The 4th he increased my clomid dose and this caused a cyst. I was never told about this potential risk and because this cyst developed I wasn’t able to move onto IVF for 3 more cycles. This was a huge blow to me and wish I would have known the risk ahead of time.
Everyone [California Fertility Partners] was pretty great in the office. The lab, the billing dept, the front desk. I could usually always get the appointment that I wanted. The only thing that bothered me was if they gave you a window of time for when they would call with test results they would always call at the latter end of the time frame.... our IVF was roughly $18,000. The IUI were around $3000 each....My nurse Erin had just started so I was a little nervous to have someone brand new handle my care but she was very careful to go over everything with me and write everything down.
How was your experience with Richard Marrs at California Fertility Partners?
Dr Marrs is very business like and cuts to the chase without any fluff. If that’s what you like then he is perfect for you. There’s very little hand holding when it comes to him. He can come across as a little cold but when it comes down to getting the job done he definitely delivers.
What's one piece of advice would you give a prospective patient of Richard Marrs at California Fertility Partners?
Make sure you ask all the questions you have when you are there and always ask for potential risks or side effects of anything you are doing.
During treatment, were you treated like a number or a human with Richard Marrs at California Fertility Partners?
Dr Marrs bedside manner is very business like and not very warm. The nurses however are very friendly and great.
Describe the protocols Richard Marrs used in your cycles at California Fertility Partners and their degree of success.
We did 4 IUI’s with no success. The 3rd and 4th were with clomid. The 4th he increased my clomid dose and this caused a cyst. I was never told about this potential risk and because this cyst developed I wasn’t able to move onto IVF for 3 more cycles. This was a huge blow to me and wish I would have known the risk ahead of time. We then moved into IVF. I don’t recall all of the meds we did but it was normal protocol. After the transfer I did progesterone suppositories and got a positive pregnancy result. My daughter was born in March 2017.
Describe your experience with your nurse at California Fertility Partners. (Assigned nurse: Erin )
My nurse Erin had just started so I was a little nervous to have someone brand new handle my care but she was very careful to go over everything with me and write everything down. She seemed a little nervous which made me a little nervous but I’m sure she has gotten better over time.
Describe your experience with California Fertility Partners.
Everyone was pretty great in the office. The lab, the billing dept, the front desk. I could usually always get the appointment that I wanted. The only thing that bothered me was if they gave you a window of time for when they would call with test results they would always call at the latter end of the time frame.
Describe the costs associated with your care under Richard Marrs at California Fertility Partners.
I don’t recall exact numbers but our IVF was roughly $18,000. The IUI were around $3000 each
Describe Richard Marrs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California Fertility Partners.
Dr Marrs suggested transferring only one embryo for my first transfer. I agreed since we didn’t want multiples and he was right. It worked on the first transfer.
What specific things went wrong at California Fertility Partners?
  • Failed to call with results
Describe the specific things that went wrong at California Fertility Partners.
There were a few times when they would say they would call with results by a certain time and they never called.
8
Doctor
Richard Marrs
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
California Fertility Partners
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
10
10
Age 36
2 IUI
1 IVF
European
Income $200K - $499K
Lawyer
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
At every appointment, he [Dr. Marrs] knew our story, and he was just really, really compassionate and caring every step of the way. When we sat down with him at the end of our cycle for our WTF appointment, we could tell he really put a lot of thought into our situation, his prognosis and his advice...He's super professional, but you can tell he really cares. He pays attention and reviews your file before every visit. He's a very reassuring presence in what is a hard and stressful time...
In three or four months of appointments, they [California Fertility Partners - Los Angeles] were never once late. In fact, if WE were late by only a few minutes we would get a call asking if we were coming. We appreciated their timeliness SO MUCH. Everyone we interacted with here was just so good at their job and so, so professional - from the ladies behind the reception desk, to the blood ninjas, to the billing staff, to the nurses and doctors. Can't possibly say enough good things about our entire experience here. (And we didn't even get pregnant, so that's saying something.)...
How was your experience with Richard Marrs at California Fertility Partners?
He is one of the most caring and compassionate doctors I've seen - fertility or otherwise. He's super professional, but you can tell he really cares. He pays attention and reviews your file before every visit. He's a very reassuring presence in what is a hard and stressful time.
What's one piece of advice would you give a prospective patient of Richard Marrs at California Fertility Partners?
Trust that you are in good hands.
During treatment, were you treated like a number or a human with Richard Marrs at California Fertility Partners?
At every appointment, he knew our story, and he was just really, really compassionate and caring every step of the way. When we sat down with him at the end of our cycle for our WTF appointment, we could tell he really put a lot of thought into our situation, his prognosis and his advice.
Describe the protocols Richard Marrs used in your cycles at California Fertility Partners and their degree of success.
My protocol was dictated by factors outside of his control, so my experience would not be typical of any other patients'.
Describe your experience with your nurse at California Fertility Partners. (Assigned nurse: Sima)
Sima is the best nurse/coordinator ever. She was so responsive to emails, she sat down with us at every single visit, her record keeping was detailed and she knew every detail of our history and plan the entire time we were patients. She is the exact perfect mix of complete professionalism and friendly compassion. We are at a different clinic now and every single time we interact with nurses there (who are not excellent at all), we grumble to each other about how we miss Sima.
Describe your experience with California Fertility Partners.
In three or four months of appointments, they were never once late. In fact, if WE were late by only a few minutes we would get a call asking if we were coming. We appreciated their timeliness SO MUCH. Everyone we interacted with here was just so good at their job and so, so professional - from the ladies behind the reception desk, to the blood ninjas, to the billing staff, to the nurses and doctors. Can't possibly say enough good things about our entire experience here. (And we didn't even get pregnant, so that's saying something.)
10
Doctor
Richard Marrs
Humanity
Communication
Frequency Seen
Compassion
Explained risks
10
Clinic
California Fertility Partners
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
10
10
Age 33 - 34
3 IUI
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
It's his [Dr Marrs] job to get you pregnant and he exudes calmness, confidence and experience. He's truly the best. He's always on time and saw me every visit that I was doing something other than simply getting blood. He was always prepared. In our first consultation with him, he had gone through the hundreds of pages of my medical records and was prepared with notes to discuss all potential issues he saw.
This [California Fertility Partners] is the nicest medical facility I have ever been in. The lobby is just lovely. You never wait. It's easy to schedule all follow-up appointments and everything is very coordinated and is very organized....The environment is personal and when you walk in the receptionists, the nurses, the doctors, all know you are coming and treat you so kindly. I could call any time with questions and a nurse would always answer or call me back within 10 minutes. I never EVER waited in the waiting room. I was always seen on time.
How was your experience with Richard Marrs at California Fertility Partners?
Richard Marrs is an amazing doctor. He is kind and empathic, but also very straightforward. He's very clear about what he sees about what he thinks the best course of action is. He is personable but not emotional, and he is very kind when you are emotional! It's his job to get you pregnant and he exudes calmness, confidence and experience. He's truly the best. He's always on time and saw me every visit that I was doing something other than simply getting blood. He was always prepared. In our first consultation with him, he had gone through the hundreds of pages of my medical records and was prepared with notes to discuss all potential issues he saw.
What's one piece of advice would you give a prospective patient of Richard Marrs at California Fertility Partners?
Come with any questions you have.
During treatment, were you treated like a number or a human with Richard Marrs at California Fertility Partners?
The environment is personal and when you walk in the receptionists, the nurses, the doctors, all know you are coming and treat you so kindly. I could call any time with questions and a nurse would always answer or call me back within 10 minutes. I never EVER waited in the waiting room. I was always seen on time.
Describe the protocols Richard Marrs used in your cycles at California Fertility Partners and their degree of success.
One round of IUI without any drugs, because all my tests were good and fertility issues seemed to be around timing. Two rounds of IUI with Clomid and Estradiol + HCG shots 36 hours before insemination. Basically, to give it a boost and super charge the experience. Second round of IUI with Clomid and Estradiol led to pregnancy.
Describe your experience with your nurse at California Fertility Partners. (Assigned nurse: Ashley )
I could call or email Ashley or any other nurse on staff with any questions: I am spotting, is that ok? When does dosage end of Estradiol? I feel nervous! She was patient, kind, straightforward, and responded immediately.
Describe your experience with California Fertility Partners.
This is the nicest medical facility I have ever been in. The lobby is just lovely. You never wait. It's easy to schedule all follow-up appointments and everything is very coordinated and is very organized.
Describe the costs associated with your care under Richard Marrs at California Fertility Partners.
Approximately $1800 per cycle of IUI. Very straightforward billing - $235/ultrasound. $120 for bloodtests. Etc. You pay each time you leave. They don't take insurance but they provide you will all the appropriate documentation.
10
Doctor
Richard Marrs
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
California Fertility Partners
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Successful
10
10
Age 36 - 37
8 IUI
1 IVF
PCOS
European
Income $200K - $499K
Business Executive
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Marrs was methodical and scientific in his approach. He is warm and compassionate and kind. He is extremely knowledgeable and capable. I had a great deal of trust in him both because of his approach and his rapport. ... In between the two transfers he tested for uterine receptivity and caught that I was in a small percentage of women who need to time their transfers differently which made a huge difference and led to us being successful.
One [nurse] released my information to the wrong email address. ... Front desk is great; awesome they [California Fertility Partners] have blood testing on site; wish they took insurance! ... For any surgical procedures, the staff were dynamite - including anesthesiologist and surgical nurse. ... I then ended up with Erin [nurse] who was much more on top of things but I still needed to ask a lot of questions for things that I think they can be more proactive about sharing (like how to prepare for certain common procedures).
How was your experience with Richard Marrs at California Fertility Partners?
Dr. Marrs was methodical and scientific in his approach. He is warm and compassionate and kind. He is extremely knowledgeable and capable. I had a great deal of trust in him both because of his approach and his rapport.
What's one piece of advice would you give a prospective patient of Richard Marrs at California Fertility Partners?
If you don't like the nurse you're assigned to, ask to switch. Ask for tips for common procedures (like egg retrievals etc) so you can maximize your experience.
During treatment, were you treated like a number or a human with Richard Marrs at California Fertility Partners?
Dr. Marrs was thorough, knowledgeable but always kind, caring and compassionate.
Describe the protocols Richard Marrs used in your cycles at California Fertility Partners and their degree of success.
He did one IUI and two transfers. In between the two transfers he tested for uterine receptivity and caught that I was in a small percentage of women who need to time their transfers differently which made a huge difference and led to us being successful.
Describe your experience with your nurse at California Fertility Partners. (Assigned nurse: I switched a few times but ended with Erin who I liked)
I went through a few nurses. The first few weren't on top of their game, didn't communicate clearly, were not proactive. One released my information to the wrong email address. I then ended up with Erin who was much more on top of things but I still needed to ask a lot of questions for things that I think they can be more proactive about sharing (like how to prepare for certain common procedures).
Describe your experience with California Fertility Partners.
Front desk is great; awesome they have blood testing on site; wish they took insurance! Dr Marrs is super involved directly. For any surgical procedures, the staff were dynamite - including anesthesiologist and surgical nurse.
Describe the costs associated with your care under Richard Marrs at California Fertility Partners.
It was an expensive process and they don't take insurance.
10
Doctor
Richard Marrs
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
California Fertility Partners
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
2015 - 2016, Unknown Success
10
10
Age 30 - 31
5 IUI
1 IVF
1 Egg Freezing
Donor Sperm
European
Ashkenazi Jewish
Income $100K - $199K
2nd of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Marrs is both incredibly calming and smart. It's always helpful when he reminds you he invented a procedure he is trying. When it was time to move from IUI to IVF, he told us. He was honest and helpful....Make sure you see him. Ask him for his email.
I mostly felt like a human. [at California Fertility Partners] The places where I didn't were around scheduling and unique circumstances. They really didn't care how far you live or if you have to drive two hours to get there...Anita is wonderful. She is clear, takes her time and responds to questions quickly.
How was your experience with Richard Marrs at California Fertility Partners?
Dr Marrs is both incredibly calming and smart. It's always helpful when he reminds you he invented a procedure he is trying. When it was time to move from IUI to IVF, he told us. He was honest and helpful.
What's one piece of advice would you give a prospective patient of Richard Marrs at California Fertility Partners?
Make sure you see him. Ask him for his email.
During treatment, were you treated like a number or a human with Richard Marrs at California Fertility Partners?
I mostly felt like a human. The places where I didn't were around scheduling and unique circumstances. They really didn't care how far you live or if you have to drive two hours to get there and and an hour to work after and President Obama is in town blocking traffic. They will not do anything to accommodate time requests if it isn't easy for them.
Describe the protocols Richard Marrs used in your cycles at California Fertility Partners and their degree of success.
We did our first IUI with Clomid, trigger, progesterone and estrogen. He monitored progress very closely. The second IUI he cut back on Clomid because I respond very well. Our first IVF we did gonadatropins - pretty standard. We also opted to do PGS so we knew we were transfering good blastocysts.
Describe your experience with your nurse at California Fertility Partners. (Assigned nurse: Anita)
Anita is wonderful. She is clear, takes her time and responds to questions quickly.
Describe your experience with California Fertility Partners.
It's beautiful and spa like. It's very calming.
Describe the costs associated with your care under Richard Marrs at California Fertility Partners.
The costs are clear. You can ask the billing department for the list of costs. The only time it isn't clear is when they don't include everything involved in your treatment when you ask a cost.
What specific things went wrong at California Fertility Partners?
  • Failed to call with results
Describe the specific things that went wrong at California Fertility Partners.
There really wasn't anything wrong.
10
Doctor
Richard Marrs
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
California Fertility Partners
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
10
9
Age 38 - 39
6 IUI
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Marrs is a great doctor. He is very smart and know a lot about infertility. He has done many studies and seen many difficult cases. I trust him with my care and I hope we get lucky. He is very caring and answers all of my questions. He knows a lot about which supplements to add to my protocol and which ones to not waste money on....IUIs were done 42 hours after the trigger shot. First IVF cycles used injectables and Menupur.
Great clinic [California Fertility Partners]. They are always on time for every appointment. Hardly any waiting. The receptionists are very nice and always willing to help. The clinic has it's own lab and surgical center in the same building which makes it very easy....Expensive, but in line with other Fertility clinics in the area...Erin is very nice and accommodating. She's very fast with getting back to you and calling in prescriptions...
How was your experience with Richard Marrs at California Fertility Partners?
Dr. Marrs is a great doctor. He is very smart and know a lot about infertility. He has done many studies and seen many difficult cases. I trust him with my care and I hope we get lucky. He is very caring and answers all of my questions. He knows a lot about which supplements to add to my protocol and which ones to not waste money on.
What's one piece of advice would you give a prospective patient of Richard Marrs at California Fertility Partners?
Write all your questions down before your appointment. Ask him everything you want to know.
During treatment, were you treated like a number or a human with Richard Marrs at California Fertility Partners?
He's a great doctor. Very caring and answers all my questions.
Describe the protocols Richard Marrs used in your cycles at California Fertility Partners and their degree of success.
IUIs were done 42 hours after the trigger shot. First IVF cycles used injectables and Menupur.
Describe your experience with your nurse at California Fertility Partners. (Assigned nurse: Erin)
Erin is very nice and accommodating. She's very fast with getting back to you and calling in prescriptions.
Describe your experience with California Fertility Partners.
Great clinic. They are always on time for every appointment. Hardly any waiting. The receptionists are very nice and always willing to help. The clinic has it's own lab and surgical center in the same building which makes it very easy. I just really wish the procedures were covered by insurance
Describe the costs associated with your care under Richard Marrs at California Fertility Partners.
Expensive, but in line with other Fertility clinics in the area
Describe Richard Marrs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California Fertility Partners.
They will not implant more than 2 embryos
10
Doctor
Richard Marrs
Humanity
Communication
Frequency Seen
Compassion
Adaptability
9
Clinic
California Fertility Partners
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
10
10
Age 43 - 45
3 IUI
1 IVF
Donor Eggs
Poor Egg Quality
Ashkenazi Jewish
Income $200K - $499K
Lawyer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I could not have been happier with Dr. Marrs. He was thorough; he explained my treatment in a very accessible way. He calmed my fears and assured me along the way. He was kind and caring before, during and after surgical procedures....Martha Alford [his nurse] was very responsive. No question was considered a dumb question. She was available to me and made sure I understood the treatments. She was patient, kind and compassionate. She was very knowledgeable and reassuring about the process.
Martha Alford [nurse at California Fertility Partners] was very responsive. No question was considered a dumb question. She was available to me and made sure I understood the treatments. She was patient, kind and compassionate. She was very knowledgeable and reassuring about the process....CFP is very organized. Every one of the staff I encountered--from lab work, to nursing, to surgical support staff, to admin and billing--was friendly, kind, supportive, helpful and professional. I never had a negative experience with anyone. Most even seemed to recognize me. Service was seamless.
How was your experience with Richard Marrs at California Fertility Partners?
I could not have been happier with Dr. Marrs. He was thorough; he explained my treatment in a very accessible way. He calmed my fears and assured me along the way. He was kind and caring before, during and after surgical procedures.
What's one piece of advice would you give a prospective patient of Richard Marrs at California Fertility Partners?
Stay the course, don't lose faith, and follow Dr. Marrs' direction.
During treatment, were you treated like a number or a human with Richard Marrs at California Fertility Partners?
Dr. Marrs is professional, personable, warm and friendly. He knows how to connect with his patients in a genuine, sincere way. He was knowledgeable and inspired great confidence. He was kind and compassionate.
Describe your experience with your nurse at California Fertility Partners. (Assigned nurse: Martha Alford)
Martha Alford was very responsive. No question was considered a dumb question. She was available to me and made sure I understood the treatments. She was patient, kind and compassionate. She was very knowledgeable and reassuring about the process.
Describe your experience with California Fertility Partners.
CFP is very organized. Every one of the staff I encountered--from lab work, to nursing, to surgical support staff, to admin and billing--was friendly, kind, supportive, helpful and professional. I never had a negative experience with anyone. Most even seemed to recognize me. Service was seamless.
Describe the costs associated with your care under Richard Marrs at California Fertility Partners.
Labs, ultrasounds, procedures and prescriptions.
10
Doctor
Richard Marrs
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
California Fertility Partners
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2014, Successful
9
9
Age 32 - 37
3 IUI
2 IVF
Male Factor
Unexplained
European
Income $50K - $99K
Accountant
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Marrs is amazing at what he does! He is honest about your options and expected outcome, he knows that every patient is spending their hard earned money for his services and treats them with respect and compassion.... We always felt welcome to ask as many questions as we needed to, never felt rushed, had conversations about our life and not just the infertility struggles we faced and got to know the staff so we felt comfortable throughout the whole process
[CFP- Los Angeles is] Very professional, clean office. Wide range of treatment options, connection with local pharmacy for all meds (one less thing to worry about!) Front office can be a little intimidating but they handle a lot and know what they’re doing. Billing department is friendly and helpful.... They [the nurses] were always available if I had questions, always willing to walk me through step by step so I knew exactly what was happening and when and very encouraging.
How was your experience with Richard Marrs at California Fertility Partners?
Dr. Marrs is amazing at what he does! He is honest about your options and expected outcome, he knows that every patient is spending their hard earned money for his services and treats them with respect and compassion.
What's one piece of advice would you give a prospective patient of Richard Marrs at California Fertility Partners?
Go with a million questions, do your research beforehand, know exactly what you expect from a cycle and express it and go into the process with a positive attitude!
During treatment, were you treated like a number or a human with Richard Marrs at California Fertility Partners?
We always felt welcome to ask as many questions as we needed to, never felt rushed, had conversations about our life and not just the infertility struggles we faced and got to know the staff so we felt comfortable throughout the whole process
Describe your experience with your nurse at California Fertility Partners.
They were always available if I had questions, always willing to walk me through step by step so I knew exactly what was happening and when and very encouraging.
Describe your experience with California Fertility Partners.
Very professional, clean office. Wide range of treatment options, connection with local pharmacy for all meds (one less thing to worry about!) Front office can be a little intimidating but they handle a lot and know what they’re doing. Billing department is friendly and helpful.
9
Doctor
Richard Marrs
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
California Fertility Partners
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources