How was your experience with Richard Paulson at USC?
It would be dishonest not to admit that if our results were different, we may have a somewhat more positive view of Dr. Paulson's care. But we are writing this before transfer so there is still a chance our one embryo will succeed. In this purgatory period, our honest assessment of Dr. Paulson is of someone staring closely at the data and his published papers on the science with only a passing glance at his patients.
What's one piece of advice would you give a prospective patient of Richard Paulson at USC?
Make sure he will be in town for the duration of your IVF cycle. He travels quite a bit and can be extremely hard to track down. However, we were told he would be there throughout and he wasn't. So not sure if his schedule is all that predictable.
During treatment, were you treated like a number or a human with Richard Paulson at USC?
In the room, Dr. Paulson is thorough and forthright. There is no beating around the bush, which in almost every sense is a relief. However, between he and his nurses there were often times when it was nearly impossible to get clear information from them. No response for days, contradictory information, etc.
Describe the protocols Richard Paulson used in your cycles at USC and their degree of success.
First, fibroid removal surgery. Then IVF cycle which produced 6 promising follicles. Unfortunately, only 2 eggs were retrieved and only one of those eggs became a viable embryo.
Describe your experience with your nurse at USC. (Assigned nurse: Terry)
Nurse Terry was fantastic in all the ways you'd want from a primary nurse. If only she'd been in support of a more consistent doctor we would have had an ideal experience with her.
Describe your experience with USC.
USC Fertility is a bit of a factory farm. Front desk and finance feel like somewhere between a car dealership and a nail salon. Facility is basic and to the point. Nothing special or particularly terrible.
Describe your experience with your monitoring appointments at USC.
Monitoring appointments are done within a very early time range. Other than the ungodly hour, the appointment ran smoothly and with care.
Describe the costs associated with your care under Richard Paulson at USC.
$15,000 for IVF cycle. $4,000 for retrieval. $4,000 for transfer. Unknown additional costs for embryo freeze.
Describe Richard Paulson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at USC.
Dr. Paulson's belief is the more the merrier.
What specific things went wrong at USC?
- Lost paperwork
- Lost appointments
- Failed to call with results
- Failed to send your chart to another clinic
- Failed to inform you of changes in protocol
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at USC.
It often took several calls to get the information promised. We would get an email from the nurse saying one thing and the doctor would say another. Surprises in treatment changes were frequent.