Richard Paulson

USC

Rated 8.4
Strongly recommend: 80%Don't recommend: 20%8.4
80% strongly recommend
9 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.7
6.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.2
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
UCLA
Residency
UCLA
Fellowship
USC

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Richard Paulson works at

USC
Rated 8.6
Strongly recommend: 63%Neutral: 28%Don't recommend: 9%8.6

At 1 office

Los Angeles
1127 Wilshire Boulevard
Los Angeles, CA 90017
213.975.9990
Explore Clinic

9 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019, 11 Eggs Frozen
10
10
Age 36
4 Egg Freezing
Diminished Ovarian Reserve
South Asian
Income $100K - $199K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Paulson has wonderful bedside manner. He takes the time to explain things and has shown compassion each time I've expressed sadness over my follicle count and retrieval results. He listens to my crazy ideas/ things I've read on the internet and discusses with me why xyz protocol won't work. Aside from IVF, I enjoy talking to him and getting his insight on a variety of topics...is direct, but compassionate/truly sorry when results aren't as expected. I generally only have 3-4 follicles and one time I had eight and Dr. P was so excited for me-- it was great to feel like we are part of a team and in this together.
She [nurse at USC] really understands and has so much empathy. I also like the staff that draws my blood. Even after four rounds, I still have a phobia of needles and Andrea is a real pro. She generally gets it after one prick and has such an upbeat personality. Love her!...The monitoring appointments are pretty efficient. I feel like USC has got it down to a science. They are pretty cognizant that people need to get to work so they are good at getting you in and out of there.
How was your experience with Richard Paulson at USC?
Dr. Paulson is fantastic. The only drawback is that the clinic gets very busy so sometimes a fellow will do your monitoring appointment. He also lectures at a lot of conferences so will occasionally be out of the office for travel. However, there is always another doctor on call, which is important for me because as someone with DOR being put on birth control can cause over suppression. I like that Dr. P is direct, but compassionate/truly sorry when results aren't as expected. I generally only have 3-4 follicles and one time I had eight and Dr. P was so excited for me-- it was great to feel like we are part of a team and in this together.
What's one piece of advice would you give a prospective patient of Richard Paulson at USC?
Don't feel that your questions are stupid. After four rounds, I've asked a LOT of questions based on information I read on the internet. Dr. P is great at explaining why something will or won't work and doesn't make you feel like an idiot for asking. I also recommend writing all of your questions down on your phone so that you don't forget them when you see him. He's always on the move and you don't want to forget your questions!
During treatment, were you treated like a number or a human with Richard Paulson at USC?
Dr. Paulson has wonderful bedside manner. He takes the time to explain things and has shown compassion each time I've expressed sadness over my follicle count and retrieval results. He listens to my crazy ideas/ things I've read on the internet and discusses with me why xyz protocol won't work. Aside from IVF, I enjoy talking to him and getting his insight on a variety of topics.
Describe the protocols Richard Paulson used in your cycles at USC and their degree of success.
Cycle 1: Clomid, 2 vials of menopur; 300IU Gonal. Cetrotide added around day 7. Triggered with Novarel. Also had a Novarel boost added around day 7. Cycles 2-4: Clomid, 450 IU Gonal. Cetrotide added around day 7. Triggered with Novarel. Also had a Novarel boost added around day 7. Cycle 5: 225 IU Gonal (haven't started this cycle yet)
Describe your experience with your nurse at USC. (Assigned nurse: Leslie )
The nursing staff at USC is AMAZING. I love my nurse coordinator Leslie, and the other nurses are fantastic as well. We've had a lot of tears and frustration and Leslie is able to guide me through the sadness towards logic. For example, once when I wanted an extra day of stims in the hopes that my follicles would grow, Leslie showed me my chart and helped me to realize that the smaller follicles might not catch up and we don't want to lose the good sized ones. She also leaves me incredibly sweet notes and never forgets to email or call with updates. She's incredible. She really understands and has so much empathy. I also like the staff that draws my blood. Even after four rounds, I still have a phobia of needles and Andrea is a real pro. She generally gets it after one prick and has such an upbeat personality. Love her!
Describe your experience with USC.
Pros: Truly open ever day, which is great because you can go in for monitoring appointments according to your natural cycle. They are also very efficient at getting you in and out. Cons: Parking is expensive ($12); I wish they took insurance.
Describe your experience with your monitoring appointments at USC.
The monitoring appointments are pretty efficient. I feel like USC has got it down to a science. They are pretty cognizant that people need to get to work so they are good at getting you in and out of there.
Describe the costs associated with your care under Richard Paulson at USC.
It's about $8,500 for an egg freezing package. Subsequent ones are at a discount (approx. $5,500). If they cancel your cycle then you pay a la cart.
Describe Richard Paulson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at USC.
I haven't reached the transfer stage yet. hopefully I will soon!
10
Doctor
Richard Paulson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
USC
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
10
10
Age 33
European
Income $100K - $199K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Paulson and his office were absolutely amazing during the worst time of my life. I was diagnosed with cervical cancer due to an ovarian cyst (it had metastasized to my ovary) and I wanted to harvest eggs from my other ovary before starting chemo....He offered hope while also considering my unique situation. I only had one ovary, 2-3 follicles, and low amh so the chance of getting a lot of eggs was low, but Dr. Paulson said you only need one good egg....
The nursing staff [at USC] was amazing. Everyone I interacted with was so kind and efficient. The office is run really well...I saw 3 fertility clinics and USC was by far the most caring, humane, and educated of all of them...I needed to start chemo ASAP. USC fertility obviously is more humane and caring since they appreciated the situation I was in and I feel they did everything they could to help me.
How was your experience with Richard Paulson at USC?
Very knowledgeable and kind. He offered hope while also considering my unique situation. I only had one ovary, 2-3 follicles, and low amh so the chance of getting a lot of eggs was low, but Dr. Paulson said you only need one good egg. Since I was lucky enough to have one child with no issues only 16 months before this I was hopeful I could get a good egg, but I had to consider the possibility of poking a likely cancerous cyst and possibly letting out cancerous cells. Even though I had a low chance of success which could potentially affect the clinics stats, Dr. Paulson was still willing if that is what I wanted.
What's one piece of advice would you give a prospective patient of Richard Paulson at USC?
Don’t be afraid to ask questions. He is very knowledgeable and had no issues explaining in detail everything I asked about.
During treatment, were you treated like a number or a human with Richard Paulson at USC?
Dr. Paulson and his office were absolutely amazing during the worst time of my life. I was diagnosed with cervical cancer due to an ovarian cyst (it had metastasized to my ovary) and I wanted to harvest eggs from my other ovary before starting chemo and then later having a total hysterectomy. Dr. Paulson and his team moved very quickly, fitting me in the schedule right away. The nurse Sarah also got me set up with the live strong foundation to get my meds covered. Unfortunately my other ovary started growing a cyst too during this time and it was also suspicious. Another fertility clinic turned me down right away due to the cyst but Dr. Paulson took the time and was still willing to help me even though I only had one ovary and two follicles. I ended up not moving forward and starting chemo right away since there was a low chance of me getting an embryo (although Dr. Paulson said you only need one, I love how hopeful and encouraging he was even though they were not going to make a profit on me due to the cancer discount) he did express his concern about the cyst. It is also really wonderful that they offered the discount for cancer patients as this kind of diagnoses comes out of nowhere and it’s hard to come up with the money that fast on top of other medical bills. I saw 3 fertility clinics and USC was by far the most caring, humane, and educated of all of them. I hope to use an egg donor and gestational carrier in the future and I would definitely go back to USC.
Describe your experience with your nurse at USC. (Assigned nurse: Sarah)
The nursing staff was amazing. Everyone I interacted with was so kind and efficient. The office is run really well. I appreciated how fast Sarah worked to connect me with live strong cancer foundation to help me with the fertility meds.
Describe your experience with USC.
The fact that they offer a cancer discount is truly amazing. No other office offered one and OC fertility quoted be 28k to harvest eggs and feeeze embryos. How is someone treating cancer supposed to come up with that kind of money that fast. I needed to start chemo ASAP. USC fertility obviously is more humane and caring since they appreciated the situation I was in and I feel they did everything they could to help me.
Describe the costs associated with your care under Richard Paulson at USC.
I was quoted 7-9k for cancer related egg harvesting and embryo creation and they connected me with the live strong foundation for the medications.
10
Doctor
Richard Paulson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
USC
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
2
2
Age 42
1 IVF
Diminished Ovarian Reserve
Uterine Fibroids
East Asian
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
But we are writing this before transfer so there is still a chance our one embryo will succeed. In this purgatory period, our honest assessment of Dr. Paulson is of someone staring closely at the data and his published papers on the science with only a passing glance at his patients....He travels quite a bit and can be extremely hard to track down. However, we were told he would be there throughout and he wasn't. So not sure if his schedule is all that predictable...In the room, Dr. Paulson is thorough and forthright. There is no beating around the bush, which in almost every sense is a relief. However, between he and his nurses there were often times when it was nearly impossible to get clear information from them. No response for days, contradictory information, etc.
It often took several calls to get the information promised [at USC]. We would get an email from the nurse saying one thing and the doctor would say another. Surprises in treatment changes were frequent...Monitoring appointments are done within a very early time range. Other than the ungodly hour, the appointment ran smoothly and with care...$15,000 for IVF cycle. $4,000 for retrieval. $4,000 for transfer... is a bit of a factory farm. Front desk and finance feel like somewhere between a car dealership and a nail salon. Facility is basic and to the point. Nothing special or particularly terribl
How was your experience with Richard Paulson at USC?
It would be dishonest not to admit that if our results were different, we may have a somewhat more positive view of Dr. Paulson's care. But we are writing this before transfer so there is still a chance our one embryo will succeed. In this purgatory period, our honest assessment of Dr. Paulson is of someone staring closely at the data and his published papers on the science with only a passing glance at his patients.
What's one piece of advice would you give a prospective patient of Richard Paulson at USC?
Make sure he will be in town for the duration of your IVF cycle. He travels quite a bit and can be extremely hard to track down. However, we were told he would be there throughout and he wasn't. So not sure if his schedule is all that predictable.
During treatment, were you treated like a number or a human with Richard Paulson at USC?
In the room, Dr. Paulson is thorough and forthright. There is no beating around the bush, which in almost every sense is a relief. However, between he and his nurses there were often times when it was nearly impossible to get clear information from them. No response for days, contradictory information, etc.
Describe the protocols Richard Paulson used in your cycles at USC and their degree of success.
First, fibroid removal surgery. Then IVF cycle which produced 6 promising follicles. Unfortunately, only 2 eggs were retrieved and only one of those eggs became a viable embryo.
Describe your experience with your nurse at USC. (Assigned nurse: Terry)
Nurse Terry was fantastic in all the ways you'd want from a primary nurse. If only she'd been in support of a more consistent doctor we would have had an ideal experience with her.
Describe your experience with USC.
USC Fertility is a bit of a factory farm. Front desk and finance feel like somewhere between a car dealership and a nail salon. Facility is basic and to the point. Nothing special or particularly terrible.
Describe your experience with your monitoring appointments at USC.
Monitoring appointments are done within a very early time range. Other than the ungodly hour, the appointment ran smoothly and with care.
Describe the costs associated with your care under Richard Paulson at USC.
$15,000 for IVF cycle. $4,000 for retrieval. $4,000 for transfer. Unknown additional costs for embryo freeze.
Describe Richard Paulson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at USC.
Dr. Paulson's belief is the more the merrier.
What specific things went wrong at USC?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at USC.
It often took several calls to get the information promised. We would get an email from the nurse saying one thing and the doctor would say another. Surprises in treatment changes were frequent.
2
Doctor
Richard Paulson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
USC
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 34
3 IUI
4 IVF
Endometriosis
Tubal Blockage
Unexplained
Ashkenazi Jewish
Writer
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
At other places there’s a million middle men between you and the doctor but [Dr. Paulson] always contacted us directly and while the embryos were cleaving he called us every day with updates and sent us the reports. He never gave up on us and knocked it out of the park with the first transfer...he pulled back on the follistim and others and had significantly better results. I believe he gave careful consideration to a personalized course of treatment and didn’t apply a cookie cutter approach.
[USC had] Fair pricing and didn’t try to upsell us on everything. They also set us up with financial assistance for the drugs...Only complaint is that they don’t have set appointment times for regular checkups you just have to come early in the morning during their office hours but literally everything else about them is easy breezy. Office was never too crowded and their waiting area was comfortable...immediately gave us hope, never made us feel rushed, always had compassion, and completely hit a home run with the IVF (after we were told by HRC we had to use donor eggs). Doctor Nps
How was your experience with Richard Paulson at USC?
At other places there’s a million middle men between you and the doctor but Paulson always contacted us directly and while the embryos were cleaving he called us every day with updates and sent us the reports. He never gave up on us and knocked it out of the park with the first transfer.
What's one piece of advice would you give a prospective patient of Richard Paulson at USC?
Look no further this is the best in the world.
During treatment, were you treated like a number or a human with Richard Paulson at USC?
Had previously had a horrible experience at HRC with Dr. Wilcox and team and Paulson and his people especially Theresa immediately gave us hope, never made us feel rushed, always had compassion, and completely hit a home run with the IVF (after we were told by HRC we had to use donor eggs).
Describe the protocols Richard Paulson used in your cycles at USC and their degree of success.
Previously HRC had used an extremely aggressive treatment and resulted in fewer eggs and fewer embryos. When we reached a similar stage he pulled back on the follistim and others and had significantly better results. I believe he gave careful consideration to a personalized course of treatment and didn’t apply a cookie cutter approach.
Describe your experience with your nurse at USC. (Assigned nurse: Theresa )
She was as amazing as Dr Paulson. At HRC the nursing staff didn’t seem to have a deep understanding of why each protocol was being applied but Theresa was as knowledgeable as the doctor and they felt like a great team.
Describe your experience with USC.
Only complaint is that they don’t have set appointment times for regular checkups you just have to come early in the morning during their office hours but literally everything else about them is easy breezy. Office was never too crowded and their waiting area was comfortable.
Describe the costs associated with your care under Richard Paulson at USC.
Fair pricing and didn’t try to upsell us on everything. They also set us up with financial assistance for the drugs.
Describe Richard Paulson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at USC.
He did tell us that a single embryo transfer would be better if it can result in a pregnancy and lo and behold it did!
10
Doctor
Richard Paulson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
USC
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 33 - 34
6 IVF
Diminished Ovarian Reserve
Other
European
Income $100K - $199K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Paulson tailored my treatment to ME.... I have his personal cell phone number and will text back and forth while we are doing treatment (and even when we aren't if we have a question). There is never a time I can't reach him and that's a good feeling. We did two natural cycle rounds... It was a big area of research for him and it was no drugs in my body which was great. When that didn't work we said we wanted to go back to what did work - our very first round that yielded our son
The nurses [USC] were amazing and so compassionate. I can't say enough. They were just wonderful!!... Honestly it was a really good experience. I had a couple of appointments that they got me in sort of last minute (because things were looking a little off in my pregnancy) and the wait time to see a doctor was waaay too long but again, I was scheduled sort of last minute. The only other time I had a long wait time was for my initial consult.
How was your experience with Richard Paulson at USC?
My experience as a patient has been wonderful. I came from another clinic that was just terrible. They focused on the money and you were just a number it was a once size fits all approach and there was no thought given to individual patients. Dr. Paulson tailored my treatment to ME. I wasn't even approached for payment until well after the cycle had ended and he was just a real human being. When my pregnancy wasn't looking good he told me he was concerned and why but also to remain hopeful because he also had patients that had similar markers make it out with a happy, healthy baby (didn't happen in my case but he was honest and kind). He is approachable and handled all of my 1,000,000 questions with ease. He is truly one of a kind and I have referred others to him. My only regret is that I ever went to the other clinic and wasted time, money and my emotions on it all. I wish I had found Dr. Paulson sooner. He is worth the commute up to LA from SD county. He is real, honest and approachable and truly cares for his patients.
What's one piece of advice would you give a prospective patient of Richard Paulson at USC?
Ask about natural cycle or mini stim! There is no reason to be pumped more full of drugs that your body may not need to do the job so to speak and he is an expert in that type of treatment!
During treatment, were you treated like a number or a human with Richard Paulson at USC?
Dr. Paulson - of three IVF doctors that I've seen - is the most real and candid. He's got a great bedside manner but also doesn't sugar coat things to make you feel better. I have his personal cell phone number and will text back and forth while we are doing treatment (and even when we aren't if we have a question). There is never a time I can't reach him and that's a good feeling. We did two natural cycle rounds (totally recommend this if you have time and money). It was a big area of research for him and it was no drugs in my body which was great. When that didn't work we said we wanted to go back to what did work - our very first round that yielded our son - and do mini stim. He basically let us guide treatment (which after 8 total IVF rounds I felt pretty good about doing). We ended up transferring two good quality embryos on day 4 and I got pregnant. I miscarried a baby girl at 10 weeks. We still have one more embryo in the freezer and will be returning to Dr. P for a frozen round.
Describe the protocols Richard Paulson used in your cycles at USC and their degree of success.
Natural Cycle - didn't use any drugs just monitored my own body and ovulation! Actually created embryos like this!!! I had a negative pregnancy test but it could work! Mini stim - menopur (75 iu) and gonal-f (75 iu). Then triggered after 6 nights of stim (I tend to respond a little quickly). Got 4 eggs - 3 were mature and fertilized beautifully. Transferred two - got pregnant and miscarried at 10 weeks. One is still frozen.
Describe your experience with your nurse at USC. (Assigned nurse: Mariam Oglalchian)
The nurses were amazing and so compassionate. I can't say enough. They were just wonderful!!
Describe your experience with USC.
Honestly it was a really good experience. I had a couple of appointments that they got me in sort of last minute (because things were looking a little off in my pregnancy) and the wait time to see a doctor was waaay too long but again, I was scheduled sort of last minute. The only other time I had a long wait time was for my initial consult.
Describe your experience with your monitoring appointments at USC.
Well run - basically had a very small wait time if any and was in and out pretty quickly.
Describe the costs associated with your care under Richard Paulson at USC.
I believe each round was 10k. Medications of course are extra.
10
Doctor
Richard Paulson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
USC
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
10
10
Age 34 - 35
IUI
Uterine Fibroids
Unexplained
European
Ashkenazi Jewish
Income $100K - $199K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
So far, I am very pleased with Dr. Paulson. He made me feel confident and safe from the moment and I met him and I find him to be very knowledgeable and has a good personality....we are removing the Fibroid and I had a Hydrosonogram to identify it in addition to an HSG Xray. Once removed, I will be going through with IUI cycles.... he has helped me put my mind at ease and helped me explore my options and figure out a plan of attack.
The clinic is very state of the art and updated. Parking can be difficult, but they do have a parking structure and I have been able to find street parking every time I have gone. So far, no complaints. I do also like that they have open office hours in the morning, although, I have found that it is best to get there 30 minutes early, because it is first come- first serve, so it gets you an earlier spot in the wait.... $350 initial consultation, $350 for Hydrosonogram $1500 for IUI
How was your experience with Richard Paulson at USC?
So far, I am very pleased with Dr. Paulson. He made me feel confident and safe from the moment and I met him and I find him to be very knowledgeable and has a good personality. We are in the early stages of my fertility treatment and I am very hopeful that he is going to help me reach my goals. I have found myself getting very emotional while at the doctor's office and even feeling like a "failure" in that I cannot get pregnant naturally, however, he has helped me put my mind at ease and helped me explore my options and figure out a plan of attack. My biggest regret is that I did not start on this journey earlier. My husband has also been coming with me on appointments and it is great to have him there and see that he also has faith in the doctor and what they can do for us. I currently need to have a large fibroid removed, which my OB-GYN had identified but not made as big of a deal out of as Dr. Paulson has. I have had a much greater opportunity to discuss my treatment in detail with Dr. Paulson, where normally when you are at the doctor's office you feel as though the doctor's time is limited and you cannot have a thorough conversation. I sit with Dr. Paulson in his office and do not feel rushed in the least.
What's one piece of advice would you give a prospective patient of Richard Paulson at USC?
You are going to really enjoy working with him. Stay confident and patient and take things one step at a time.
During treatment, were you treated like a number or a human with Richard Paulson at USC?
Dr Paulsen is extremely thorough and caring.
Describe the protocols Richard Paulson used in your cycles at USC and their degree of success.
So far, we are removing the Fibroid and I had a Hydrosonogram to identify it in addition to an HSG Xray. Once removed, I will be going through with IUI cycles.
Describe your experience with the nursing staff at USC.
They are super sweet and accommodating and put me at ease.
Describe your experience with USC.
The clinic is very state of the art and updated. Parking can be difficult, but they do have a parking structure and I have been able to find street parking every time I have gone. So far, no complaints. I do also like that they have open office hours in the morning, although, I have found that it is best to get there 30 minutes early, because it is first come- first serve, so it gets you an earlier spot in the wait.
Describe the costs associated with your care under Richard Paulson at USC.
$350 initial consultation, $350 for Hydrosonogram $1500 for IUI
Describe Richard Paulson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at USC.
no comments
10
Doctor
Richard Paulson
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
USC
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2017, Unknown Success
10
7
Age 36 - 44
9 IUI
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Other
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Not sure
He [Dr. Richard Paulson] is really compassionate and has a great bedside manner. He reviews your chart thoroughly at each visit. The only problem is that you do not see him every visit. You often see a fellowship student...The costs are reasonable [at USC] but the billing staff is horrific. If you ask for a receipt to submit to your insurance company, you may wait over a month to get it. The billing staff always answers calls when they are collecting your payments but send you to voicemail when you need copies of bills or receipts.
I mentioned this before - I was supposed to get a call [from USC] at day 5 letting me know how many embryos made it to blast - instead I had to keep calling and on day 7, they informed me that my 6 embryos were dead and none had been sent for biopsy. This was after someone erroneously said two were biopsied and sent off for pgd...They really try to make you feel better if something terrible like a miscarriage happens. They are very positive about trying again when you have a negative result. They are super optimistic. The wait times are often a little long during the morning monitoring hours. This is to be expected at any busy health care facility.
How was your experience with Richard Paulson at USC?
He is really compassionate and has a great bedside manner. He reviews your chart thoroughly at each visit. The only problem is that you do not see him every visit. You often see a fellowship student.
What's one piece of advice would you give a prospective patient of Richard Paulson at USC?
Go there if you need basic iui or Ivf. Do not go there if you are interested in pgd/pgs or if you need surgery. The office does not do pgd/pgs routinely so there is some doubt regarding their skills doing the biopsy procedure.
During treatment, were you treated like a number or a human with Richard Paulson at USC?
The office is pretty good about knowing all patients' names.
Describe the protocols Richard Paulson used in your cycles at USC and their degree of success.
I was put on high dose stims due to DOR. I am not sure if these doses were a little too high or not.
Describe your experience with the nursing staff at USC.
The nursing staff dropped the ball when calling to update on my embryos. No one called and I called on day 7 only to be told all embryos were dead.
Describe your experience with USC.
They really try to make you feel better if something terrible like a miscarriage happens. They are very positive about trying again when you have a negative result. They are super optimistic. The wait times are often a little long during the morning monitoring hours. This is to be expected at any busy health care facility.
Describe the costs associated with your care under Richard Paulson at USC.
The costs are reasonable but the billing staff is horrific. If you ask for a receipt to submit to your insurance company, you may wait over a month to get it. The billing staff always answers calls when they are collecting your payments but send you to voicemail when you need copies of bills or receipts.
Describe Richard Paulson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at USC.
The doctor likes to transfer all available day 3 embryos on the over 40 crowd. It may be a good approach because it gets every embryo a chance at implantation. However, you need to be prepared for potential abnormalities that may cause miscarriage. Worse yet, you may have to make a heart wrenching termination decision.
What specific things went wrong at USC?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Lost or damaged samples
Describe the specific things that went wrong at USC.
I mentioned this before - I was supposed to get a call at day 5 letting me know how many embryos made it to blast - instead I had to keep calling and on day 7, they informed me that my 6 embryos were dead and none had been sent for biopsy. This was after someone erroneously said two were biopsied and sent off for pgd.
10
Doctor
Richard Paulson
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
7
Clinic
USC
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
10
9
Age 41
5 Embryo Freezing (cancer)
IVF
Surrogacy
Cancer
Diminished Ovarian Reserve
European
Income $200K - $499K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Paulson is incredible. He is compassionate, knowledgeable and in many ways the doctor "That started it all". We hit a road-block in our care, and he adjusted accordingly, and with confidence. He speaks to you with concern and respect and answers phone calls and emails quickly. ... He is a busy man, it seems as though he travels all of the world to present his research.
Strengths are the reputation, the facility and the doctors and nurses [at USC - Los Angeles]. The nurses that do the bloodwork are wonderful and the front desk is friendly. ... [nursing staff] Kind, responsive and considerate. ... Weaknesses are the wait time and the parking. The wait time during "clinic" can be long, bring something to read.
How was your experience with Richard Paulson at USC?
Dr. Paulson is incredible. He is compassionate, knowledgeable and in many ways the doctor "That started it all". We hit a road-block in our care, and he adjusted accordingly, and with confidence. He speaks to you with concern and respect and answers phone calls and emails quickly.
What's one piece of advice would you give a prospective patient of Richard Paulson at USC?
He is a busy man, it seems as though he travels all of the world to present his research. You do need to be patient/flexible with that. That is the time you may see another doctor.
During treatment, were you treated like a number or a human with Richard Paulson at USC?
Dr. Paulson is very sweet and knowledgeable. He takes his time and makes you feel like a priority. He has a great bedside manner.
Describe the protocols Richard Paulson used in your cycles at USC and their degree of success.
I don't know all the specifics. I know when one Lupron cycle didn't work he suggested a natural cycle.
Describe your experience with your nurse at USC. (Assigned nurse: Leslie)
Kind, responsive and considerate.
Describe your experience with USC.
Strengths are the reputation, the facility and the doctors and nurses. The nurses that do the bloodwork are wonderful and the front desk is friendly. Weaknesses are the wait time and the parking. The wait time during "clinic" can be long, bring something to read.
Describe the costs associated with your care under Richard Paulson at USC.
7800- gestational carrier FET
Describe Richard Paulson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at USC.
We did a multiple embryo transfer since he did not recommend I test my embryos.
10
Doctor
Richard Paulson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
USC
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015, Successful
10
10
Age 40
2 IVF
Diminished Ovarian Reserve
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I did two rounds of IVF. Neither time did any embryos make it to freezing. The first time didn't work, but I felt Dr Paulson really looked at different options for me and the next time it was successful! Dr Paulson is blunt, but very nice.
I got the feeling this [USC Fertility] isn't a clinic where they will hold your hand or be OK if you call twenty times a day...Monitoring hours are in the morning. Since I had to go to work they were great about letting me come in a little early.
How was your experience with Richard Paulson at USC?
I did two rounds of IVF. Neither time did any embryos make it to freezing. The first time didn't work, but I felt Dr Paulson really looked at different options for me and the next time it was successful!
What's one piece of advice would you give a prospective patient of Richard Paulson at USC?
I got the feeling this isn't a clinic where they will hold your hand or be OK if you call twenty times a day.......I never really needed that so the experience was great for me, but just keep that in mind.
During treatment, were you treated like a number or a human with Richard Paulson at USC?
Dr Paulson is blunt, but very nice. He's also rated one of the top fertility docs in the nation, so I didn't mind that he was blunt.
Describe your experience with the nursing staff at USC.
The nurses here can draw blood so quick you don't even feel it! Which is huge when your getting a blood draw three times a week.
Describe your experience with your monitoring appointments at USC.
Monitoring hours are in the morning. Since I had to go to work they were great about letting me come in a little early.
What specific things went wrong at USC?
  • Failed to call with results
Describe the specific things that went wrong at USC.
Someone did forget to call me and tell me what time to take my trigger shot, but it was just an oversight and they apologized.
10
Doctor
Richard Paulson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
USC
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources