Richard Yoo

Kaiser Permanente SoCal

Available Lines of Communication

Doctor, Nurse available by emailNurse available by direct lineNot available by cell phone
Medical SchoolU. of Miami
ResidencyLouisiana St
FellowshipLouisiana St
San Diego
3250 Fordham St
San Diego, CA 92110
1-800-290-5000
On a scale from 0-10, how likely are you to recommend Richard Yoo to a friend?
Strongly recommend: 100%9.5
5 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Kaiser Permanente SoCal to a friend?
Strongly recommend: 48%Neutral: 29%Don't recommend: 23%7.6
29 assessments
  • 48% Strongly recommend (9-10)
  • 29% Neutral (7-8)
  • 23% Don't recommend (0-6)
5 assessments
10
Age
31
Treated
2017
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
PCOS
10
I feel like he's [Dr. Yoo] compassionate but will let you know unfortunate facts about your diagnosis and or treatments . ( hes a sensitive straight shooter ) He has never made me feel dumb in any way or got offended by me asking why does he do this when I hear other doctors do that ... YOO is a breath of fresh air compared to the others and with him I finally feel hopeful .I've been seen by 2 other doctors . He's the only one who took me seriously , listen and came up with a plan that fit my wants and needs .
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Age
31
Treated
2017
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
PCOS
10
How was your experience with Richard Yoo at Kaiser Permanente SoCal?
I feel like he's compassionate but will let you know unfortunate facts about your diagnosis and or treatments . ( hes a sensitive straight shooter ) He has never made me feel dumb in any way or got offended by me asking why does he do this when I hear other doctors do that . Like I've mentioned I've seen other doctors , YOO is a breath of fresh air compared to the others and with him I finally feel hopeful .
What's one piece of advice would you give a prospective patient of Richard Yoo at Kaiser Permanente SoCal?
He listens , ask as many questions as you want .
During treatment, were you treated like a number or a human with Richard Yoo at Kaiser Permanente SoCal?
I've been seen by 2 other doctors . He's the only one who took me seriously , listen and came up with a plan that fit my wants and needs .
Describe the protocols Richard Yoo used in your cycles at Kaiser Permanente SoCal and their degree of success.
My 1st round of clomid 150 , I made way too many follicles to do iui so YOO cut back on the clomid . Next month we did the clomid 125 , I didn't produce any :,( so we did another round , produced one , pulled the trigger than did an iui . 2 weeks later , I didn't get my period but I got an yeast infection . I called the clinic the nurse called me back , she put in for a hsg test and gave me information on treatment for my yeast infection . My hsg test was negative <1 . So now I'm waiting for my period so that I can start my next treatment ( hopefully iui with injectables ) YOO will always take what I want into consideration, if I want to do injectables and he finds it possible he will say yes .
Describe your experience with your nurse at Kaiser Permanente SoCal. (Assigned nurse: Debra )
So far they're all sweet . I have not had any issues . I appreciate them calling me back in a timely manner when I had questions .
Describe your experience with Kaiser Permanente SoCal.
Everyone acts like they care :D
Describe the costs associated with your care under Richard Yoo at Kaiser Permanente SoCal.
Luckily I have only had co payments
10
Doctor
Richard Yoo
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Kaiser Permanente SoCal
San Diego
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27 - 28
Treated
2011 - 2012
Success with this Doc
No
Treatment
1 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
Dr Yoo was awesome! He is a good teacher and explained everything so well. He was always candid with us and even after our failed IUI was very frank with us and spent a lot of time (probably an hour or so) going over our options in detail. He would give us printed out copies of journal articles if I wanted more info. He was amazing!... We first started a cycle with clomid that was going well, but the clomid made me start seeing things. We had to cancel the cycle and go to injectables (menopur) as a result.
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Age
27 - 28
Treated
2011 - 2012
Success with this Doc
No
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
How was your experience with Richard Yoo at Kaiser Permanente SoCal?
Dr Yoo was awesome! He is a good teacher and explained everything so well. He was always candid with us and even after our failed IUI was very frank with us and spent a lot of time (probably an hour or so) going over our options in detail. He would give us printed out copies of journal articles if I wanted more info. He was amazing!
What's one piece of advice would you give a prospective patient of Richard Yoo at Kaiser Permanente SoCal?
Ask questions! He will give you the answers! But be sure to find out beforehand if he will be the on doing you IUI day of beforehand so you are not taken off guard. As it is a Kaiser clinic, Dr Yoo has little control over things like who works on the weekend.
During treatment, were you treated like a number or a human with Richard Yoo at Kaiser Permanente SoCal?
Dr Yoo remembered us every time we saw him. His staff remembered me too. They were very careful to go over all the details of everything happening during the process. They even gave us an hcg shot in clinic and let us pay them back later as we had to trigger earlier than was expected.
Describe the protocols Richard Yoo used in your cycles at Kaiser Permanente SoCal and their degree of success.
We first started a cycle with clomid that was going well, but the clomid made me start seeing things. We had to cancel the cycle and go to injectables (menopur) as a result.
Describe your experience with your nurse at Kaiser Permanente SoCal. (Assigned nurse: Dagmar)
Dagmar was amazing! She always returned emails and phone calls right away. She was kind and compassionate. She remembered me every appiontment. You could see that she truly cared for us and wanted us to be successful.
Describe your experience with Kaiser Permanente SoCal.
Since it is Kaiser they aren’t open all weekend and IUI is done on different locations than IVF. They don’t have their own lab but share with another clinic. At the time (may have changed now) they were unable to do fresh PGS transfers as they had to send them to another lab for testing.
Describe the costs associated with your care under Richard Yoo at Kaiser Permanente SoCal.
Our IUI cycle was covered by insurance. So all in all for our 2 cycles (one was canceled but we still did all the monitoring appointments and blood draws) we spent about $1900 total on testing, visit co-pays, and medication.
10
Doctor
Richard Yoo
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Kaiser Permanente SoCal
San Diego
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
41
Treated
2018
Success with this Doc
No
Treatment
1 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality
9
Dr Yoo is kind and always made me feel comfortable and explained things clearly. He is a friendly and knowledgeable doctor. I get the feeling he might have a large patient load. I was able to communicate with him directly via email.... You can't speak with him unless you make an appointment but he will answer emails!... Dr Yoo is very clear and very understanding, the Kaiser System is what made me feel like a number because
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Age
41
Treated
2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Graphic Designer
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality
9
How was your experience with Richard Yoo at Kaiser Permanente SoCal?
Dr Yoo is kind and always made me feel comfortable and explained things clearly. He is a friendly and knowledgeable doctor. I get the feeling he might have a large patient load. I was able to communicate with him directly via email.
What's one piece of advice would you give a prospective patient of Richard Yoo at Kaiser Permanente SoCal?
You can't speak with him unless you make an appointment but he will answer emails!
During treatment, were you treated like a number or a human with Richard Yoo at Kaiser Permanente SoCal?
Dr Yoo is very clear and very understanding, the Kaiser System is what made me feel like a number because it takes a long time to get questions answered and I get the feeling he has a lot of patients as he is one of 2 fertility doctors that Kaiser has for the San Diego area.
Describe the protocols Richard Yoo used in your cycles at Kaiser Permanente SoCal and their degree of success.
I can't recall my dosages, but I was on menopur and climid for IUI and then testosterone and Estrace for IVF. The IUI failed and the IVF was cancelled due to pregnancy and miscarriage
Describe your experience with your nurse at Kaiser Permanente SoCal. (Assigned nurse: Debbie)
Debbie sent every email in all caps which really bothered me. She didn't answer all the questions I had and was hard to get a hold of. She has retired.
Describe your experience with Kaiser Permanente SoCal.
Kaiser functions like a factory. I needed a lot of answers on my first round of IVF and the communication was challenging to say the least. Its nearly impossible to get a phone consult with the doctor, you have to make an appointment and it could take a month. Strengths - when they cover you they cover you.
Describe the costs associated with your care under Richard Yoo at Kaiser Permanente SoCal.
My care was mostly covered by insurance.
Describe Richard Yoo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente SoCal.
Dr Yoo advises one embryo at a time. 2 can be challenging for the mother and the fetus.
What specific things went wrong at Kaiser Permanente SoCal?
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
9
Doctor
Richard Yoo
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Kaiser Permanente SoCal
San Diego
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
24 - 26
Treated
2016 - 2018
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Male Factor
9
I felt all my questions were answered, no matter how silly. In addition, our progress was very stop and go in the beginning while we try to figure out financial stuff, but even if it was 6 months later, he [Dr. Yoo] still responded to emails quickly and knew exactly what we were referring too. I felt he remembered our case and that is extremely valuable to me.... My husband and I are on the younger side, but I still felt he took us just as seriously.
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Age
24 - 26
Treated
2016 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Male Factor
9
How was your experience with Richard Yoo at Kaiser Permanente SoCal?
My experiences so far have been great. He was kind and warm, but the information given was very straightforward. I always felt my questions were answered and that he was listening. My husband and I are on the younger side, but I still felt he took us just as seriously.
What's one piece of advice would you give a prospective patient of Richard Yoo at Kaiser Permanente SoCal?
Never be afraid I reach out and ask questions, even through email. He always responds quickly, thoroughly and nicely.
During treatment, were you treated like a number or a human with Richard Yoo at Kaiser Permanente SoCal?
I felt all my questions were answered, no matter how silly. In addition, our progress was very stop and go in the beginning while we try to figure out financial stuff, but even if it was 6 months later, he still responded to emails quickly and knew exactly what we were referring too. I felt he remembered our case and that is extremely valuable to me.
Describe your experience with Kaiser Permanente SoCal.
We’ve just started treatment, but everyone so far (financial, Kaiser coordinating nurse, etc.) has been wonderful and full of information. At this time, we haven’t even signed the dotted line or paid a penny and everyone I’ve spoken to has given us great information about nutrition, supplements, etc. so we can be in the best shape once we start.
Describe the costs associated with your care under Richard Yoo at Kaiser Permanente SoCal.
We’ve been given an estimate of $13,200 for the full IVF cycle (monitoring, retrieval, ICSI, embryology, freezing) and $3,000 for each FET. Medications are separate and I was quoted about $3000-4000 for one IVF cycle and one FET. Embryo storage is $40/month for 2 years, after that it increases to about $60/month.
9
Doctor
Richard Yoo
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Kaiser Permanente SoCal
San Diego
Billing
– Read less
10
Age
34 - 35
Treated
2012 - 2013
Success with this Doc
Yes
Treatment
IVF, 2 Egg Freezing, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
Dr. Yoo was very thorough... He answered all of my millions of questions and helped me understand the process. I felt he gave me realistic expectations, but still remained hopeful and positive... I felt he really cared about me and wasn't just trying to make his money!
+ Read more
Age
34 - 35
Treated
2012 - 2013
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, 2 Egg Freezing, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
How was your experience with Richard Yoo at Reproductive Partners Fertility Center?
Dr. Yoo was very thorough in explaining everything to me. He answered all of my millions of questions and helped me understand the process. I felt he gave me realistic expectations, but still remained hopeful and positive. He went out of his way to call and contact me during and after the process. To this day, I send him pictures of my daughter and am so grateful for all of his help.
During treatment, were you treated like a number or a human with Richard Yoo at Reproductive Partners Fertility Center?
Dr. Yoo knew all about my personal story of wanting to become a mother. He asked a lot of questions and was a great listener. I felt he really cared about me and wasn't just trying to make his money!
Describe your experience with your nurse at Reproductive Partners Fertility Center. (Assigned nurse: Debbie)
When I had to figure out the medications: mixing, stirring, injecting, it became very confusing once I got home and had to do it. I had my nurse's cell phone number and she encouraged me to call when I needed her. I had an incident where that happened, and she was very sweet to answer my call and guide me through the process.
10
Doctor
Richard Yoo
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Partners Fertility Center
La Jolla
Nursing
Operations
Scheduling
Billing
Educational Resources
– Read less
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