Rated 9.8
Strongly recommend: 97%Neutral: 3%9.8
97% strongly recommend
29 reviews
Humanity
9.3
9.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.6
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.1
9.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.4
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Thomas Jefferson
Residency
Georgetown
Fellowship
UCLA

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Rick Buyalos works in 1 office at

Fertility & Surgical Associates of California
Rated 9
Strongly recommend: 82%Neutral: 11%Don't recommend: 7%9

Explore Clinic
Thousand Oaks
325 Rolling Oaks Dr
Thousand Oaks, CA 91361

29 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2016, Successful
NPS
10
NPS
10
Age 33 - 40
2 IVF
Endometriosis
PCOS
European
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Buyalos] was very understanding and worked hard on our behalf. He was careful to identify our individual and unique circumstances and address them. He always called himself if there was a concern rather than having a nurse call. He remembered details of my case two years later...We did PGD due to a genetic condition...Dr. Buyalos treated me like a human but other staff [at Fert & Surg Asso] sometimes made me feel more like a number.
The clinic [Fert & Surg Asso of CA] is very busy but it is well organized and responsive to your needs. At times you need to be an advocate for yourself and request to see the doctor or speak to him...I worked with two different nursing teams. The first team in 2010 was more engaging, seemed more interested in my wellbeing and were more compassionate and interested in my care. At times it did feel like I was just a number both times but more so the second time around in 2016.
How was your experience with Rick Buyalos at Fertility & Surgical Associates of California?
He was very understanding and worked hard on our behalf. He was careful to identify our individual and unique circumstances and address them. He always called himself if there was a concern rather than having a nurse call. He remembered details of my case two years later.
What's one piece of advice would you give a prospective patient of Rick Buyalos at Fertility & Surgical Associates of California?
Make sure to ask all of your questions as he will respond if he knows there are concerns.
During treatment, were you treated like a number or a human with Rick Buyalos at Fertility & Surgical Associates of California?
Dr. Buyalos treated me like a human but other staff sometimes made me feel more like a number.
Describe the protocols Rick Buyalos used in your cycles at Fertility & Surgical Associates of California and their degree of success.
We did PGD due to a genetic condition and PGS our second cycle due to a miscarriage likely due to chromosomal abnormalities.
Describe your experience with your nurse at Fertility & Surgical Associates of California.
I worked with two different nursing teams. The first team in 2010 was more engaging, seemed more interested in my wellbeing and were more compassionate and interested in my care. At times it did feel like I was just a number both times but more so the second time around in 2016.
Describe your experience with Fertility & Surgical Associates of California.
The clinic is very busy but it is well organized and responsive to your needs. At times you need to be an advocate for yourself and request to see the doctor or speak to him.
Describe the costs associated with your care under Rick Buyalos at Fertility & Surgical Associates of California.
It was around 15,000 with treatment PGD but that was several years ago.
10
Doctor
Rick Buyalos
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility & Surgical Associates of California
Santa Monica
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
10
NPS
10
Age 33
Latinx
Income $50K - $99K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Buyalos took the time to answer all my questions and he explained everything in detailed. I didn’t feel like he was rushing us out of his office. He sat with my husband and I for over an hour going over everything, and our plan to start a family. We left his office with so much hope and excited for the future...
Anytime I have a question [at Fertility & Surgical Associates of California] I send an email, and I get a call back right away. I’ve never experienced anything like this with a clinic. It’s pretty amazing...Dr. Buyalos was very personable and compassionate about our situation. He explained everything in a way that my husband and I could understand, and went into detailed with everything which we really appreciate.
How was your experience with Rick Buyalos at Fertility & Surgical Associates of California?
Dr. Buyalos was very personable and compassionate about our situation. He explained everything in a way that my husband and I could understand, and went into detailed with everything which we really appreciate.
What's one piece of advice would you give a prospective patient of Rick Buyalos at Fertility & Surgical Associates of California?
Trust him. He’s the best, and will guide you in the right direction.
During treatment, were you treated like a number or a human with Rick Buyalos at Fertility & Surgical Associates of California?
Dr. Buyalos took the time to answer all my questions and he explained everything in detailed. I didn’t feel like he was rushing us out of his office. He sat with my husband and I for over an hour going over everything, and our plan to start a family. We left his office with so much hope and excited for the future. I’m so happy to have Dr. Buyalos as my Doctor.
Describe the protocols Rick Buyalos used in your cycles at Fertility & Surgical Associates of California and their degree of success.
We will be starting treatment soon.
Describe your experience with the nursing staff at Fertility & Surgical Associates of California.
Everyone was super friendly and helpful
Describe your experience with Fertility & Surgical Associates of California.
This clinic is one of the best. Anytime I have a question I send an email, and I get a call back right away. I’ve never experienced anything like this with a clinic. It’s pretty amazing. That was one of the first signs I knew I had picked the right place.
Describe the costs associated with your care under Rick Buyalos at Fertility & Surgical Associates of California.
Don’t remember exact dollar amount
10
Doctor
Rick Buyalos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility & Surgical Associates of California
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 33 - 35
3 IUI
1 IVF
PCOS
South Asian
Income $100K - $199K
Teacher
2nd of 2 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Buyalos is professional, informative, and compassionate. I felt like he truly felt my pain with setbacks and joy during successes. He called me during his family vacations to make sure I knew what was happening and came in on his days off to check on me.... Dr buyalos is very personable and I always felt like he really cared about me and helping me start a family
Fertility and surgical had a very Organized, clean, friendly, and efficient clinic. I never felt like my time was being wasted waiting for my appointment and they were always willing to work with my travel and time constraints.... Most all of the nurses we worked with were very knowledgeable.... If you have any concerns no matter how big or small, don’t be afraid to bring them up.
How was your experience with Rick Buyalos at Fertility & Surgical Associates of California?
Dr Buyalos is professional, informative, and compassionate. I felt like he truly felt my pain with setbacks and joy during successes. He called me during his family vacations to make sure I knew what was happening and came in on his days off to check on me.
What's one piece of advice would you give a prospective patient of Rick Buyalos at Fertility & Surgical Associates of California?
If you have any concerns no matter how big or small, don’t be afraid to bring them up.
During treatment, were you treated like a number or a human with Rick Buyalos at Fertility & Surgical Associates of California?
Dr buyalos is very personable and I always felt like he really cared about me and helping me start a family
Describe your experience with the nursing staff at Fertility & Surgical Associates of California.
Most all of the nurses we worked with were very knowledgeable.
Describe your experience with Fertility & Surgical Associates of California.
Fertility and surgical had a very Organized, clean, friendly, and efficient clinic. I never felt like my time was being wasted waiting for my appointment and they were always willing to work with my travel and time constraints.
10
Doctor
Rick Buyalos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility & Surgical Associates of California
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 39
1 IVF
Poor Egg Quality
Recurrent Pregnancy Loss
Income $100K - $199K
Investor
3rd of 3 Docs
4 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Rick Buyalos is very professional doctor with highly experienced skills on the treatment of older woman...he can speak little bit Chinese with a very warm smile on his face, and went through all the concept of Ivf with me and also give me more details about why did I fail for the first 4 cycles...After a long discussion I decided to try for the final time. the egg trivial went very well
every time I have question they [Fertility & Surgical Associates of California] always give me prompt answer, may be need more smile when I communicate with them or say hello with them which can makes me more relieved...[nurses] provide excellent care to me...Rick Buyalos is very professional doctor with highly experienced skills on the treatment of older woman.
How was your experience with Rick Buyalos at Fertility & Surgical Associates of California?
I did four treatment before I saw Dr Buyalos from different fertility clinic, for the first Treatment I generate 2 PGS pass Embryos, then the first and second pregnancy were all with miscarriage end. I rested for two month and then did all three cycles in one clinic which just generate one embryo and didn't implement...I was 38 at that time. then, I felt hopeless and even think about egg donor, then my friend recommend Dr Buyalos to me, I went there to see him, he can speak little bit Chinese with a very warm smile on his face, and went through all the concept of Ivf with me and also give me more details about why did I fail for the first 4 cycles, and discussed possible protocol he is going to use for my case. After a long discussion I decided to try for the final time. the egg trivial went very well, 11 Eggs with 9 fertilized 4 of them made to day 5 and 6, 2 PGS passed Embryos, I transferred one boy embryo on July 2020,and now my boy is 1 year old!!! I write done all of those on his one year old birthday to show my great appreciation to Dr Buyalos.
What's one piece of advice would you give a prospective patient of Rick Buyalos at Fertility & Surgical Associates of California?
Rick Buyalos is very professional doctor with highly experienced skills on the treatment of older woman.
During treatment, were you treated like a number or a human with Rick Buyalos at Fertility & Surgical Associates of California?
I have to say that the IVF journey is just like an adventure game, you never know what is going to surprise you next。 I traveled long way from china for IVF treatment, and I have to say that I did total 5 treatments I even cant look back how brave I was, and how many needles I injected...the only sunshine which continuously encourage me and take me back from a hopeless feeling is Dr Buyalos. The first time I met him, he did ultrasound for me (3rd day period)and then say that he can probably retrieve 9-11 eggs...he told me dont give up the hope, your number is good.
Describe the protocols Rick Buyalos used in your cycles at Fertility & Surgical Associates of California and their degree of success.
he didnt use standard protocols, instead he use less amount of Gonalf and Menopur, as well as one injection called Lupron .
Describe your experience with your nurse at Fertility & Surgical Associates of California. (Assigned nurse: XJ (chinese coordinator ))
they provide excellent care to me
Describe your experience with Fertility & Surgical Associates of California.
every time I have question they always give me prompt answer, may be need more smile when I communicate with them or say hello with them which can makes me more relieved. During the covid time, they are very alert, which is a good point.
Describe the costs associated with your care under Rick Buyalos at Fertility & Surgical Associates of California.
$20000
Describe Rick Buyalos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & Surgical Associates of California.
he didnt encourage me to do the multiple embryo transfer and tell me the risk about it, which increase the miscarriage rate and early birth rate
10
Doctor
Rick Buyalos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility & Surgical Associates of California
Thousand Oaks
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5