Rated 5.2
Strongly recommend: 20%Neutral: 40%Don't recommend: 40%5.2
20% strongly recommend
5 reviews
Humanity
6
6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6.4
6.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.2
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
USC
Residency
UCLA
Fellowship
National Inst of Health

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Rifaat Salem works at

Pacific Reproductive Center
Rated 7.4
Strongly recommend: 65%Neutral: 12%Don't recommend: 23%7.4

At 4 offices

Corona
381 Corporate Terrace
Corona, CA 92879
(951) 371-9200
Glendale
116 E. Broadway,
Glendale, CA 91205
(818) 844-2690
Irvine
10 Post
Irvine, CA 92618
(949) 341-0100
Torrance
720 Lomita Blvd
Torrance, CA 90505
(949) 341-0100
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Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
0
0
Age 40
6 IUI
3 IVF
Donor Sperm
Poor Egg Quality
Prefer not to answer
Professor
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I met him [Dr. Salem] twice. ... He never responded to phone calls between the two meetings. When I would see him in the waiting room or hallway, he would ignore me. At the final meeting, he was cold and indifferent. When I started to cry, he told me it was time for me to leave. ... I had questions about all sorts if things and he didn’t care enough to ever respond because I had already written a check.
The staff only get in touch about payments. You have to aggressively pursue them for answers about medications, method and placement of shots, timing of shots, and making next appointments. ... Instructions for medications were incomplete and at times incorrect and even non-existent. ... . They did not treat me with respect or dignity. The medical procedures started and ended oddly. They’d tell me an anesthesiologist would come talk to me before a procedure but that never happened, for example
How was your experience with Rifaat Salem at Pacific Reproductive Center?
He was very charming the first time I met him. From then on, he had no contact with me via phone or email. I had questions about all sorts if things and he didn’t care enough to ever respond because I had already written a check.
What's one piece of advice would you give a prospective patient of Rifaat Salem at Pacific Reproductive Center?
Stay far far away. Find another doctor like Dr. Lin in Irvine.
During treatment, were you treated like a number or a human with Rifaat Salem at Pacific Reproductive Center?
I met him twice. The first time was for the initial consultation. The 2nd time was when the egg implantation was to occur but unfortunately both embryos were aneuploid and not appropriate for anything but research. He never responded to phone calls between the two meetings. When I would see him in the waiting room or hallway, he would ignore me. At the final meeting, he was cold and indifferent. When I started to cry, he told me it was time for me to leave.
Describe the protocols Rifaat Salem used in your cycles at Pacific Reproductive Center and their degree of success.
Hysteroscopy for egg retrieval Medications such as cetride, clomid, gonal-f to grow as many eggs as possible 2 fertilized eggs were checked with pgd, both had aneuploidy
Describe your experience with your nurse at Pacific Reproductive Center. (Assigned nurse: Alex Corona)
Instructions for medications were incomplete and at times incorrect and even non-existent. The team was hard to get in touch with. They rarely called back and emails were short and non-informational. After surgeries, I was allowed to walk out without a caregiver although I had to sign legal documents saying they would not release me without a caregiver due to the anesthesiology. After surgeries, I would find things still taped to me even though they had disconnected IVs and breathing tubes.
Describe your experience with Pacific Reproductive Center.
This place is either offering bad faith medicine on purpose or completely dysfunctional. The staff only get in touch about payments. You have to aggressively pursue them for answers about medications, method and placement of shots, timing of shots, and making next appointments. It is almost like they want you to fail 2-3 times so they get more money.
Describe your experience with your monitoring appointments at Pacific Reproductive Center.
It ruined my schedule. It was never according to my convenience but according to theirs. It was come tomorrow at 2. There was no choice. If I didn’t go at 2, the cycle was canceled and there’d be no refund or rolling leftover funds over to the next. cycle.
Describe the costs associated with your care under Rifaat Salem at Pacific Reproductive Center.
$30k
Describe Rifaat Salem's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Reproductive Center.
He strongly advised implanting more than one embryo if he was able to retrieve multiple eggs
What specific things went wrong at Pacific Reproductive Center?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Pacific Reproductive Center.
I feel like they took my money and gave me enough to keep coming back for more in hopes of a baby. They did not treat me with respect or dignity. The medical procedures started and ended oddly. They’d tell me an anesthesiologist would come talk to me before a procedure but that never happened, for example
0
Doctor
Rifaat Salem
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Pacific Reproductive Center
Torrance
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2015, Unsuccessful
0
0
Age 26 - 28
3 IUI
3 IVF
Anovulation
Male Factor
PCOS
Other
Income $50K - $99K
Nurse or HC Services
1st of 4 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Salem never had a good bedside manner but that didn't matter to me. He got the job done for my cycle in 2013 but when I returned in 2016 for a failed FET and later a miserable fresh cycle, he was completely uninterested...Then because I had so few follicles growing and they were small, he had he continue to stim for too long, likely compromising egg and embryo quality. I was devastated at the results of that egg retrieval and fresh transfer and immediately sought a new doctor.
Dr Salem [of Pacific Reproductive Center in Torrence] never had a good bedside manner but that didn't matter to me. He got the job done for my cycle in 2013 but when I returned in 2016 for a failed FET and later a miserable fresh cycle, he was completely uninterested...Then because I had so few follicles growing and they were small, he had he continue to stim for too long, likely compromising egg and embryo quality. I was devastated at the results of that egg retrieval and fresh transfer and immediately sought a new doctor.
How was your experience with Rifaat Salem at Pacific Reproductive Center?
Dr Salem never had a good bedside manner but that didn't matter to me. He got the job done for my cycle in 2013 but when I returned in 2016 for a failed FET and later a miserable fresh cycle, he was completely uninterested. He was working on opening a clinic in Dubai and not paying any attention to his work. I didn't lose confidence in him after my failed FET because things happen and no fertility treatment guarantees success so I agreed to do another fresh cycle. That cycle was a nightmare, he barley glance at my ovaries during ultrasounds while I was on stims, only measured ONE follicle so he never increased my dosage when I wasn't responding well. Then because I had so few follicles growing and they were small, he had he continue to stim for too long, likely compromising egg and embryo quality. I was devastated at the results of that egg retrieval and fresh transfer and immediately sought a new doctor.
What's one piece of advice would you give a prospective patient of Rifaat Salem at Pacific Reproductive Center?
Choose another doctor. Dr Salem doesn't care about his patients.
During treatment, were you treated like a number or a human with Rifaat Salem at Pacific Reproductive Center?
Dr Salem never remember what was going on in my cycles when he was examining me or asking me questions. He didn't bother to glance at my chart to find out which cycle day I was on and he would ask the same questions at every visit, not remembering me from even 2-4 days prior.
Describe the protocols Rifaat Salem used in your cycles at Pacific Reproductive Center and their degree of success.
Dr Salem prescribed menopur and follistim. He did not properly monitor my follicle growth for my fresh cycle in 2015 like he did in 2013. I needed severa dosage adjustments the first time around. The second time he never bothered to measure my follicle sizes and never increased my dosage throughout the cycle.
Describe your experience with the nursing staff at Pacific Reproductive Center.
The nursing staff at the Irvine office were far more genuine and caring than those at the Torrance location. I wish they could have handled the procedures instead of just monitoring.
Describe your experience with Pacific Reproductive Center.
This clinic is owned and operated by Rifaat Salem and I strongly recommend against anyone using their services.
Describe the costs associated with your care under Rifaat Salem at Pacific Reproductive Center.
My first cycle was a two cycle package (only used one to get pregnant) was $15,000 without medication. I qualified for a reduced rate for a second single cycle later and it was $8500 without medications.
What specific things went wrong at Pacific Reproductive Center?
  • Failed to call with results
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at Pacific Reproductive Center.
The clinic staff were not operating well while a new clinic was being opened in Dubai.
0
Doctor
Rifaat Salem
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Pacific Reproductive Center
Torrance
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources