Rinku Mehta

Kindbody

Rated 8.7
Strongly recommend: 66%Neutral: 23%Don't recommend: 11%8.7
66% strongly recommend
9 reviews
Humanity
8.8
8.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9
9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.7
8.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.1
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Texas
Residency
U of Texas
Fellowship
UCSD

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Rinku Mehta works in 1 office at

Kindbody
Rated 7.2
Strongly recommend: 58%Neutral: 22%Don't recommend: 20%7.2

Explore Clinic
Austin
100 Colorado St
Austin, TX 78701

9 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
9
NPS
10
Age 33 - 34
1 IUI
Income $50K - $99K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Mehta has a warm bedside manner. She is intelligent and very thorough when completing tests to determine what may hinder our progress... I live 2 hours away, so she has been flexible by letting me get bloodwork done at a closer location and checking in with me on the phone.She diagnosed me with uterine polyps last year and the procedure went smoothly...
[nursing staff of Dallas IVF are] Organized, helpful, informative...Anytime I had a question, they emailed me or wrote me back that day. The only thing I had trouble with was having access to my surgery photos. I did have to remind the clinic a couple of times to send them to me...[cost]Probably around 4,000 after consultations, HSG, hysteroscopy, polypectomy surgery, sonograms, ovidrel, and 1 IUI.
How was your experience with Rinku Mehta at Dallas IVF?
Dr. Mehta is friendly, intelligent, and very thorough when determining what may hinder your chances of conception. She has been very positive and goal-oriented throughout our treatment. I live 2 hours away, so she has been flexible by letting me get bloodwork done at a closer location and checking in with me on the phone. She diagnosed me with uterine polyps last year and the procedure went smoothly. When I went back to see her a few months later, she was determined to help me get pregnant within the year. She monitored my first IUI cycle, but was not present during the actual procedure since she was out of town that day. It was not successful, but we will continue treatment with her once the COVID-19 epidemic dies down.
What's one piece of advice would you give a prospective patient of Rinku Mehta at Dallas IVF?
Don't be afraid to ask questions or start treatment. She is there to help you.
During treatment, were you treated like a number or a human with Rinku Mehta at Dallas IVF?
Dr. Mehta has a warm bedside manner. She is intelligent and very thorough when completing tests to determine what may hinder our progress. She has been very positive and goal-oriented throughout our treatment.
Describe the protocols Rinku Mehta used in your cycles at Dallas IVF and their degree of success.
100 mg of Clomid on cycle days 3-7, sonograms to detect follicle growth. Trigger shot on day 12, IUI on day 14.
Describe your experience with the nursing staff at Dallas IVF.
Organized, helpful, informative.
Describe your experience with Dallas IVF.
Anytime I had a question, they emailed me or wrote me back that day. The only thing I had trouble with was having access to my surgery photos. I did have to remind the clinic a couple of times to send them to me.
Describe the costs associated with your care under Rinku Mehta at Dallas IVF.
Probably around 4,000 after consultations, HSG, hysteroscopy, polypectomy surgery, sonograms, ovidrel, and 1 IUI.
9
Doctor
Rinku Mehta
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Dallas IVF
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
6
NPS
3
Age 36 - 37
3 IUI
3 IVF
3 Embryo Freezing
Recurrent Pregnancy Loss
Unexplained
East Asian
Income $100K - $199K
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Mehta has a very warm bedside manner and was familiar with my case during our appointments. She also did all the sonograms so she seemed engaged. ... Overall, she was fine. However, after our third retrieval, she told us that she had no more options/suggestions for our treatments and suggested that we move on to donor eggs. It seemed like she was giving up on our case. ... She recommended transferring 1 embryo at a time.
Overall, the clinic [Dallas IVF] is fine and the staff are nice. Weaknesses: The staff are sometimes disorganized. The surgery center had the wrong retrieval info one time. It took a few visits to get my patient records because they kept forgetting to include all the info. The billing coordinator (Mary) takes a long time to respond to queries/refunds. ... Strengths: Compassion. Same day responses to voicemails. Weaknesses: Very rushed because they had a lot of patients scheduled.
How was your experience with Rinku Mehta at Dallas IVF?
Overall, she was fine. However, after our third retrieval, she told us that she had no more options/suggestions for our treatments and suggested that we move on to donor eggs. It seemed like she was giving up on our case. She was also moving to another clinic, so maybe she was cleaning house.
What's one piece of advice would you give a prospective patient of Rinku Mehta at Dallas IVF?
As with all doctors, advocate for yourself.
During treatment, were you treated like a number or a human with Rinku Mehta at Dallas IVF?
Dr. Mehta has a very warm bedside manner and was familiar with my case during our appointments. She also did all the sonograms so she seemed engaged.
Describe the protocols Rinku Mehta used in your cycles at Dallas IVF and their degree of success.
IUI #1: Clomid 50 mg/day for 5 days; Estrace 2 mg suppositories; Ovidrel trigger. There were 2 mature follicles, 2 immature. Clomid caused thin lining. Negative pregnancy test. IUI #2: Femara 2.5 mg/day for 5 days; Ovidrel trigger. There was 1 follicle. Did Progesterone suppositories. Negative pregnancy test. IUI #3: Femara 5 mg/day for 5 days; Ovidrel trigger. There were 3 follicles. Did Progesterone suppositories. Negative pregnancy test. Retrieval #1: We did Lupron, Follistim, & Menopur, with a Novarel trigger. Results: 12 eggs, 2 D6 blasts, and 1 PGS inconclusive embryo. Retrieval #2: We did Lupron, Follistim, Menopur, & Omnitrope, with a Novarel trigger. Results: 8 eggs, 2 D6 blasts, and 1 PGS normal female. Retrieval #3: We did Follistim, Menopur, Omnitrope, Ovasitol, & Ganirelix, with a Novarel trigger. Results: 18 eggs, 1 D6 blast, and 0 PGS normal embryos.
Describe your experience with the nursing staff at Dallas IVF.
Strengths: Compassion. Same day responses to voicemails. Weaknesses: Very rushed because they had a lot of patients scheduled. Multiple attempts were often needed to draw blood. A couple times, prescriptions were not sent to the pharmacy.
Describe your experience with Dallas IVF.
Overall, the clinic is fine and the staff are nice. Weaknesses: The staff are sometimes disorganized. The surgery center had the wrong retrieval info one time. It took a few visits to get my patient records because they kept forgetting to include all the info. The billing coordinator (Mary) takes a long time to respond to queries/refunds.
Describe the costs associated with your care under Rinku Mehta at Dallas IVF.
We didn't have insurance coverage for infertility. Total cost for 3 medicated IUIs was about $3,000. Each IVF retrieval was about $16,000.
Describe Rinku Mehta's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF.
She recommended transferring 1 embryo at a time.
What specific things went wrong at Dallas IVF?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Dallas IVF.
The nurses forgot to submit my prescriptions to the pharmacy a few times. The surgery center had the wrong time for my retrieval. It took multiple visits to get my patient records because the staff kept forgetting to include paperwork/lab results. For my last retrieval, they forgot to call me with the PGS results.
6
Doctor
Rinku Mehta
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
3
Clinic
Dallas IVF
Frisco
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
5
Age 36 - 37
1 IVF
Diminished Ovarian Reserve
Endometriosis
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Doesn't Recommend
Successful
Dr. Mehta always did all my procedures and she remembered me. She was always on time and quick. She even remembered my latex allergy when the nurses forgot.... I felt very safe and comfortable with Dr Mehta because she really thought about me and my issues, not what “should” work for most people. She tailored my treatment to me, and never guessed at anything. Once she couldn’t see well on an ultrasound and moved me to the room with a better machine so she could get a clear picture.
The clinic Frisco Institute of Reproductive Medicine in Frisco has been bought by CCRM and I’ve heard they have changed many things since my treatments.... I can’t speak to the state of the clinic after the changes around oct-dec 2018. I had one appointment during the transition, and from that get the sense that patients may feel more like numbers rather than people after the change-over, and can’t guess how this will effect the quality of the embryo lab
How was your experience with Rinku Mehta at CCRM Dallas-Fort Worth?
I felt very safe and comfortable with Dr Mehta because she really thought about me and my issues, not what “should” work for most people. She tailored my treatment to me, and never guessed at anything. Once she couldn’t see well on an ultrasound and moved me to the room with a better machine so she could get a clear picture. She did my egg retrieval on a Saturday, and went to run a 5k with her family afterwards. when I didn’t feel well after the egg retrieval, she came right back just to check on me herself. When she did my polyp removal surgery, she made sure I had copies of the pictures and results. And when I had an ovarian cyst burst while she was on vacation, I saw another doctor in her clinic for a sono, but Dr Mehta called me at home herself to check on me and wanted me to call her and come see her if I didn’t feel better in a day or two. She is a perfectionist when it comes to her patients’ care, and I love that she did all my sonos and tests so she knew exactly what was going on with me.
What's one piece of advice would you give a prospective patient of Rinku Mehta at CCRM Dallas-Fort Worth?
Don’t take her being direct sometimes as her being insensitive. She cares, but she is always thinking about what is best for you, and when she is thinking a mile a minute, she can seem distracted.
During treatment, were you treated like a number or a human with Rinku Mehta at CCRM Dallas-Fort Worth?
Dr. Mehta always did all my procedures and she remembered me. She was always on time and quick. She even remembered my latex allergy when the nurses forgot.
Describe the protocols Rinku Mehta used in your cycles at CCRM Dallas-Fort Worth and their degree of success.
I have DOR due to stage IV endometriosis and scar tissue from surgery on my ovaries (which are also attached to my other organs with scar tissue). I had a failed cycle with another doctor doing standard BCP priming and lupron with max doses of menopur and gonel-f. BCP and Lupron likely over-suppressed my ovaries, so I had no follicles develop. Mehta did a more natural cycle with some estrogen priming and no lupron, adding ganerelix to suppress the last few days. I was still on the max dose of gonal-f and menopur. My cycle was longer as my follicles develop slowly. Maybe 17 days between starting injections and retrieval, but Mehta gave me plenty of time and was confident the follicles would grow. And it worked! 9 mature eggs. And Dr. Mehta has a new plan to hopefully make the next attempt more successful by improving egg quality. I also took some supplements she recommended for egg health:. CoQ10, DHEA, vit C. Her transfer protocol worked as well— my lining was 16mm, and I took estrogen, baby aspirin, doxycycline, and a steroid as well as injections of progesterone. Her transfer technique seemed very good— I had no pain and no placental issues.
Describe your experience with the nursing staff at CCRM Dallas-Fort Worth.
Overall very good, but I did see one nurse who seemed stressed and overwhelmed so she came off insensitive. She wasn’t usually the nurse I saw.
Describe your experience with CCRM Dallas-Fort Worth.
The clinic Frisco Institute of Reproductive Medicine in Frisco has been bought by CCRM and I’ve heard they have changed many things since my treatments. Dr Mehta is no longer there (she is with Dallas IVF now) because the changes didn’t fit with her doctoring style. I can’t speak to the state of the clinic after the changes around oct-dec 2018. I had one appointment during the transition, and from that get the sense that patients may feel more like numbers rather than people after the change-over, and can’t guess how this will effect the quality of the embryo lab or the type of attention patients will receive.
Describe the costs associated with your care under Rinku Mehta at CCRM Dallas-Fort Worth.
I can’t remember... 10-12k for IVF with ICSI plus meds, maybe?
10
Doctor
Rinku Mehta
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
5
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2016 - 2017, Successful
NPS
10
NPS
5
Age 36 - 37
1 IVF
Diminished Ovarian Reserve
Endometriosis
Male Factor
Poor Egg Quality
Uterine Fibroids
European
Income $50K - $99K
Professor
2nd of 2 Docs
Strongly Recommends
Doesn't Recommend
Successful
Dr. Mehta listened and spent time with me and always remembered details about my diagnosis and family...She did all scans herself, too which was very reassuring. And she was never late to an appointment...I have DOR and stage IV endometriosis so had a cancelled IVF cycle with another doctor with a traditional stims protocol before going to Dr. Mehta..
The clinic [of CCRM Dallas-Fort Worth] has changed hands, so my review seems pointless. I know it has changed drastically since I saw Dr. Mehta at FIRM. At the time it was really great, but CCRM who bought out the company was making some big changes that seemed to turn patients into numbers...[cost]I think around 10k for everything to do with retrieval and transfer and 6k for meds
How was your experience with Rinku Mehta at CCRM Dallas-Fort Worth?
I loved Dr. Mehta. She’s so brilliant and thinks outside the box. I was a tough case, but she gave me hope and followed through with it. She tries to give each patient the very best treatment for them.
During treatment, were you treated like a number or a human with Rinku Mehta at CCRM Dallas-Fort Worth?
Human. Dr. Mehta listened and spent time with me and always remembered details about my diagnosis and family. When I felt poorly after a surgery, she came back on a Saturday after running a 5k with her family just to check on me. She did all scans herself, too which was very reassuring. And she was never late to an appointment.
Describe the protocols Rinku Mehta used in your cycles at CCRM Dallas-Fort Worth and their degree of success.
I have DOR and stage IV endometriosis so had a cancelled IVF cycle with another doctor with a traditional stims protocol before going to Dr. Mehta. Dr. Mehta decided to not use BCP, because it overly suppresses DOR patients egg production. I did estrogen priming instead, no lupron, and max gonal-f and menopur with ganerellix added to prevent ovulation. I think I stimmed 17 days before retrieval and had at least 8 follicles (this was better than I imagined due to my severe ovary damage). 9 mature eggs retrieved, six fertilized with ICSI (my husband has sperm antibodies) one made it to freeze day 5. Two others didn’t develop properly by day 6 and were discarded. One very healthy live birth (2 weeks after due date) after a healthy pregnancy. He’s 2.5 now and perfect.
Describe your experience with the nursing staff at CCRM Dallas-Fort Worth.
They were really very good until I went back after FIRM was bought out by CCRM in 2018. Then I felt they didn’t have the same level of compassion and joy in their work.
Describe your experience with CCRM Dallas-Fort Worth.
The clinic has changed hands, so my review seems pointless. I know it has changed drastically since I saw Dr. Mehta at FIRM. At the time it was really great, but CCRM who bought out the company was making some big changes that seemed to turn patients into numbers.
Describe the costs associated with your care under Rinku Mehta at CCRM Dallas-Fort Worth.
I think around 10k for everything to do with retrieval and transfer and 6k for meds
Describe Rinku Mehta's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Dallas-Fort Worth.
We only had one embryo, so I didn’t experience this.
10
Doctor
Rinku Mehta
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
5
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
0
Age 37 - 38
3 IUI
Tubal Blockage
Unexplained
Latinx
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Doesn't Recommend
Success w/ Doc Too early to know
[Protocol with Dr. Rinky Mehta was] Clomid + Timed intercourse Because my numbers, hormones, egg quality and reserve are all good with my husband having excellent sperm. IUI Increase our chances by putting the sperm closer to my egg. I responded very well to Clomid...She has undergone infertility treatment herself and it shows in her emotions and how much she cared about our outcome...Her compassion and knowledge are a killer combination. She has a way about her that is so understanding that makes me feel so comfortable. And even though we’ve not been successful, my husband and I still trust her implicitly.
One of the nurses [at CCRM Dallas- Fort Worth] yelled at my husband because he was asking about changing the code on the invoice and told him it was not their job. That was the end of it for us...Clomid $50 Every appt between $80-$250 IUI (3) $650 Trigger shot (3) $150...I would never recommend them to anyone. It’s actually kind of a joke they are in this very sensitive profession. I complained so many times and finally was so happy Dr Mehta left on her own so I could follow her.
How was your experience with Rinku Mehta at CCRM Dallas-Fort Worth?
Her compassion and knowledge are a killer combination. She has a way about her that is so understanding that makes me feel so comfortable. And even though we’ve not been successful, my husband and I still trust her implicitly.
What's one piece of advice would you give a prospective patient of Rinku Mehta at CCRM Dallas-Fort Worth?
Don’t underestimate the emotional toll. No matter what the treatment, the emotional exhaustion is real.
During treatment, were you treated like a number or a human with Rinku Mehta at CCRM Dallas-Fort Worth?
She has undergone infertility treatment herself and it shows in her emotions and how much she cared about our outcome.
Describe the protocols Rinku Mehta used in your cycles at CCRM Dallas-Fort Worth and their degree of success.
Clomid + Timed intercourse Because my numbers, hormones, egg quality and reserve are all good with my husband having excellent sperm. IUI Increase our chances by putting the sperm closer to my egg. I responded very well to Clomid.
Describe your experience with the nursing staff at CCRM Dallas-Fort Worth.
They were ok.
Describe your experience with CCRM Dallas-Fort Worth.
I hate this clinic. They are awful. I would never recommend them to anyone. It’s actually kind of a joke they are in this very sensitive profession. I complained so many times and finally was so happy Dr Mehta left on her own so I could follow her.
Describe the costs associated with your care under Rinku Mehta at CCRM Dallas-Fort Worth.
Clomid $50 Every appt between $80-$250 IUI (3) $650 Trigger shot (3) $150
Describe Rinku Mehta's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Dallas-Fort Worth.
Not applicable
What specific things went wrong at CCRM Dallas-Fort Worth?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at CCRM Dallas-Fort Worth.
I honestly don’t even know where to start. One of the nurses yelled at my husband because he was asking about changing the code on the invoice and told him it was not their job. That was the end of it for us.
10
Doctor
Rinku Mehta
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
0
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
2017, Successful
NPS
10
NPS
10
1 IVF
European
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We completely trusted Dr. Mehta's judgment on all treatment and felt like she was knowledgable. I loved how she saw me at every visit and did each monitoring ultrasound herself. I never felt rushed and loved how she took the time to answer all of our questions....Dr. Mehta takes the time to talk to you and answer all of your questions. She is compassionate and truly cares about her patients...I strongly believe that when you meet with her you will decide she is the right doctor for you.
FIRM's strengths are that they care about each patient and are the best at what they do. Every member of the FIRM team is an expert at what they do. ...They will give you a print out of the costs for your cycle depending on what you need. They do not do a "package" for IVF, but they do give you a discount on your next cycle if your first is not successful. We preferred this...The nursing staff is wonderful at FIRM! They are organized, caring, and efficient. What I really love about the FIRM staff is you are never sent to a voicemail during business hours. You are always able to speak with your nurse if she is available.
How was your experience with Rinku Mehta at CCRM Dallas-Fort Worth?
We completely trusted Dr. Mehta's judgment on all treatment and felt like she was knowledgable. I loved how she saw me at every visit and did each monitoring ultrasound herself. I never felt rushed and loved how she took the time to answer all of our questions.
What's one piece of advice would you give a prospective patient of Rinku Mehta at CCRM Dallas-Fort Worth?
I would tell a prospective patient to make the consultation with Dr. Mehta. I strongly believe that when you meet with her you will decide she is the right doctor for you.
During treatment, were you treated like a number or a human with Rinku Mehta at CCRM Dallas-Fort Worth?
Dr. Mehta and were staff were wonderful! Dr. Mehta takes the time to talk to you and answer all of your questions. She is compassionate and truly cares about her patients.
Describe your experience with your nurse at CCRM Dallas-Fort Worth.
The nursing staff is wonderful at FIRM! They are organized, caring, and efficient. What I really love about the FIRM staff is you are never sent to a voicemail during business hours. You are always able to speak with your nurse if she is available. If she is not available, she will call you back as soon as possible. I cannot speak more highly of the nursing team! They are wonderful!
Describe your experience with CCRM Dallas-Fort Worth.
FIRM's strengths are that they care about each patient and are the best at what they do. Every member of the FIRM team is an expert at what they do. They never made a mistake and were very easy to work with.
Describe the costs associated with your care under Rinku Mehta at CCRM Dallas-Fort Worth.
They will give you a print out of the costs for your cycle depending on what you need. They do not do a "package" for IVF, but they do give you a discount on your next cycle if your first is not successful. We preferred this.
10
Doctor
Rinku Mehta
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2018, Unsuccessful
NPS
8
NPS
7
Age 28 - 33
2 IUI
1 IVF
Male Factor
Unexplained
Income $100K - $199K
Teacher
1st of 2 Docs
7 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
She [Dr. Rinku Mehta] was easy to talk to and took her time answering our questions. We never felt rushed. She genuinely cared and was supportive, when we wanted one more child. She fully explained steps to us and I didn’t feellike just another one of her patients.... We had male factor, so if I remember right, nothing was adjusted or used in place of to try and get better results.
Overall we had a good experience with the clinic [CCRM Dallas-Frisco]. We felt encouragement throughout the process and we didn’t feel treated like a number. We felt like the staff really cared and hoped for the best for us.... Overall the staff were nice, encouraging, compassionate, helpful, etc. However I felt at times there were a nurse or two that didn’t engage with me this way.
How was your experience with Rinku Mehta at CCRM Dallas-Fort Worth?
She was easy to talk to and took her time answering our questions. We never felt rushed. She genuinely cared and was supportive, when we wanted one more child. She fully explained steps to us and I didn’t feellike just another one of her patients.
What's one piece of advice would you give a prospective patient of Rinku Mehta at CCRM Dallas-Fort Worth?
To be open and feel like they can ask anything.
During treatment, were you treated like a number or a human with Rinku Mehta at CCRM Dallas-Fort Worth?
Took time to talk to us and answer questions.
Describe the protocols Rinku Mehta used in your cycles at CCRM Dallas-Fort Worth and their degree of success.
I was the norm protocol for my fresh and frozen transfer. We had male factor, so if I remember right, nothing was adjusted or used in place of to try and get better results.
Describe your experience with the nursing staff at CCRM Dallas-Fort Worth.
Overall the staff were nice, encouraging, compassionate, helpful, etc. However I felt at times there were a nurse or two that didn’t engage with me this way.
Describe your experience with CCRM Dallas-Fort Worth.
Overall we had a good experience with the clinic. We felt encouragement throughout the process and we didn’t feel treated like a number. We felt like the staff really cared and hoped for the best for us.
Describe the costs associated with your care under Rinku Mehta at CCRM Dallas-Fort Worth.
We paid about $20K for everything that we did.
Describe Rinku Mehta's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Dallas-Fort Worth.
Both transfers were multiple transfers.
8
Doctor
Rinku Mehta
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
9
NPS
7
Age 31
1 IVF
Unexplained
South Asian
Income $50K - $99K
Operations
1st of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Successful
Very knowledgeable and hard working. She [Dr. Mehta] doesn't give up on her patients. I just wish she would spend more time on explaining. Communication outside of the clinic was through the nurse. With her busy schedule it was bit difficult to talk to her but she did respond through the nurse... she seem to be concerned and wanted to help.... she was very busy and would only see us for few minutes.
Some of the strengths on the clinic [Frisco Inst Repro Med] was that it was clean and followed a good protocol. On the weakness side, I think the staff could have been more helpful. Especially the staff that works with billing.... Very hard to understand the embryologist. I feel like he didn't give me the right information or more like fa to educate me.... She [Dr. Mehta] doesn't give up on her patients. I just wish she would spend more time on explaining.
How was your experience with Rinku Mehta at CCRM Dallas-Fort Worth?
Very knowledgeable and hard working. She doesn't give up on her patients. I just wish she would spend more time on explaining. Communication outside of the clinic was through the nurse. With her busy schedule it was bit difficult to talk to her but she did respond through the nurse
What's one piece of advice would you give a prospective patient of Rinku Mehta at CCRM Dallas-Fort Worth?
Give her as much as detail as you can. Do not hide anything
During treatment, were you treated like a number or a human with Rinku Mehta at CCRM Dallas-Fort Worth?
Human - she seem to be concerned and wanted to help. Number - she was very busy and would only see us for few minutes.
Describe your experience with CCRM Dallas-Fort Worth.
Some of the strengths on the clinic was that it was clean and followed a good protocol. On the weakness side, I think the staff could have been more helpful. Especially the staff that works with billing.
Describe the costs associated with your care under Rinku Mehta at CCRM Dallas-Fort Worth.
15,000
What specific things went wrong at CCRM Dallas-Fort Worth?
  • Failed to call with results
Describe the specific things that went wrong at CCRM Dallas-Fort Worth.
It was. Very hard to understand the embryologist. I feel like he didn't give me the right information or more like fa to educate me.
9
Doctor
Rinku Mehta
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
7
NPS
7
Age 20
PCOS
Poor Egg Quality
Black or African-American
Income $0 - $49K
3rd of 3 Docs
Neutral
Neutral
Unsuccessful
She [Dr. Mehta] was very informative. Really blunt, and post OP surgery visit was kind of all over the place in terms of my next steps. I honestly feel like she thinks my age and weight is a factor. I was told at 20 that I had a low egg count. It wasn't a sympathetic moment from her. More like it is what it is...She is intimidating, but please make sure you get all the information you need
[Dallas IVF] Strengths: informative The front desk people were not as friendly as I hoped. Weaknesses: not very good bedside manners. It was kind of as if I had to ask millions of questions to figure how to cope with things. She doesn't make you feel like the clinic will help you get through it. More like here is what you need to do, when you do it, then come back and see me...
How was your experience with Rinku Mehta at Dallas IVF?
She was very informative. Really blunt, and post OP surgery visit was kind of all over the place in terms of my next steps. I honestly feel like she thinks my age and weight is a factor. I was told at 20 that I had a low egg count. It wasn't a sympathetic moment from her. More like it is what it is.
What's one piece of advice would you give a prospective patient of Rinku Mehta at Dallas IVF?
Please ask a lot of questions. Doctors love making you steer the ship during your appointment. You will not always know what to ask. Please Google questions and make a list. She is intimidating, but please make sure you get all the information you need. This is also your body and your money.
Describe your experience with Dallas IVF.
Strengths: informative The front desk people were not as friendly as I hoped. Weaknesses: not very good bedside manners. It was kind of as if I had to ask millions of questions to figure how to cope with things. She doesn't make you feel like the clinic will help you get through it. More like here is what you need to do, when you do it, then come back and see me.
Describe the costs associated with your care under Rinku Mehta at Dallas IVF.
I paid $40-45 for each visit. Except pretty and post OP surgery. I made $1000 for a 10 minute surgery and hospital and anesthesia bills. I am only 20
Describe Rinku Mehta's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas IVF.
Na
What specific things went wrong at Dallas IVF?
  • Failed to call with results
7
Doctor
Rinku Mehta
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
1 of 5
Adaptability
2 of 5
7
Clinic
Dallas IVF
Plano
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
1 of 5