Rated 8.2
Strongly recommend: 39%Neutral: 61%8.2
39% strongly recommend
4 reviews
Humanity
9.1
9.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.4
8.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.1
7.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Baylor
Residency
U. of Texas SA
Fellowship
National Inst of Health

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Robert Schenken works at

UT Medicine Fertility Center
Rated 9.2
Strongly recommend: 69%Neutral: 25%Don't recommend: 6%9.2

Explore Clinic
San Antonio
8300 Floyd Curl Drive
San Antonio, TX 78229

4 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 47
Donor Eggs
Black or African-American
Income $0 - $49K
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
After doing IVF seven years straight [Dr. Schenken] was the only doctor that were able to finally enable me to become pregnant. He listen to all my concerns he was willing to do above and beyond to make this happen for me and my family. He made the process easy and he was easy to understand the process...He did the natural FET. What is basically you have to ovulate regularly. And once you ovulate he will monitor you to do your frozen embryo transfer...I can’t express my joy and happiness of him being my doctor...pregnant now at 32 weeks
The strength of the clinic [at UT Medicine Fertility Center] that is a very small clinic that give you individual care. The weakness because it is a small clinic you have a waiting period to be seen. And they do not have a lot of bells and whistle’s but they have the Ivf down to a science that which makes it worth going there. Even though it’s a learning hospital it is worth going in a very well-kept secret here in San Antonio
How was your experience with Robert Schenken at UT Medicine Fertility Center?
Dr Schenken Was truly amazing. After doing IVF seven years straight he was the only doctor that were able to finally enable me to become pregnant. He listen to all my concerns he was willing to do above and beyond to make this happen for me and my family. He made the process easy and he was easy to understand the process. I’m very welcoming towards any ideas I had. I can’t express my joy and happiness of him being my doctor and her Sesli being pregnant now at 32 weeks.
What's one piece of advice would you give a prospective patient of Robert Schenken at UT Medicine Fertility Center?
My advice is to trust and believe in the process that he has for you.
During treatment, were you treated like a number or a human with Robert Schenken at UT Medicine Fertility Center?
Truly give you individual care
Describe the protocols Robert Schenken used in your cycles at UT Medicine Fertility Center and their degree of success.
He did the natural FET. What is basically you have to ovulate regularly. And once you ovulate he will monitor you to do your frozen embryo transfer.
Describe your experience with the nursing staff at UT Medicine Fertility Center.
The nurse staff was wonderful very understanding about the situation and the reason why you’re there in their office. Also gave you encouragement that trust the process and it to happen for you.
Describe your experience with UT Medicine Fertility Center.
The strength of the clinic that is a very small clinic that give you individual care. The weakness because it is a small clinic you have a waiting period to be seen. And they do not have a lot of bells and whistle’s but they have the Ivf down to a science that which makes it worth going there. Even though it’s a learning hospital it is worth going in a very well-kept secret here in San Antonio as the best IVF clinic in town.
Describe the costs associated with your care under Robert Schenken at UT Medicine Fertility Center.
Luckily we were covered by Tricare for all our labs in doctors appointment and just had to pay out of pocket for the frozen embryo transfer
Describe Robert Schenken's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UT Medicine Fertility Center.
It’s really up to the doctor what he feels is best for your condition and your situation if you should do more than one embryo transfer.
10
Doctor
Robert Schenken
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
UT Medicine Fertility Center
San Antonio
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unsuccessful
NPS
7
NPS
8
Age 29 - 30
3 IUI
Anovulation
PCOS
Income $50K - $99K
3rd of 3 Docs
1 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Unfortunately he [Dr. Schenken] only worked a couple days a week but would always call me and speak about my treatments. He wanted to make sure I got what I needed and even though the end result did not end in a pregnancy. He was great for everything. He helped me get a diagnosis that no other doctor gave me. I would have like to continue treatment with him but due to a move to a different state, I am unable to see him again...
The place [UT Medicine Fertility Center] is huge, make sure you give yourself time to find parking and the floor you need. The place is super clean and well kept. It is quite impressive for a medical center. Park in the garage for cheaper and closing parking...Nursing staff was great and helpful. Was able to ask all questions needed and even able to text them and they would get back with me with the doctors response asap...
How was your experience with Robert Schenken at UT Medicine Fertility Center?
Unfortunately he only worked a couple days a week but would always call me and speak about my treatments. He wanted to make sure I got what I needed and even though the end result did not end in a pregnancy. He was great for everything. He helped me get a diagnosis that no other doctor gave me. I would have like to continue treatment with him but due to a move to a different state, I am unable to see him again
What's one piece of advice would you give a prospective patient of Robert Schenken at UT Medicine Fertility Center?
Good luck.
During treatment, were you treated like a number or a human with Robert Schenken at UT Medicine Fertility Center?
He was a great doctor and helped get me a diagnosis that the other doctors I saw previously never gave me
Describe the protocols Robert Schenken used in your cycles at UT Medicine Fertility Center and their degree of success.
We used the chemo drug( I don’t remember the name), he wanted me to use ovulation urine tests ( which don’t work well with my cycles and are never accurate) so we switched to the ovidrel shot.
Describe your experience with the nursing staff at UT Medicine Fertility Center.
Nursing staff was great and helpful. Was able to ask all questions needed and even able to text them and they would get back with me with the doctors response asap
Describe your experience with UT Medicine Fertility Center.
The place is huge, make sure you give yourself time to find parking and the floor you need. The place is super clean and well kept. It is quite impressive for a medical center. Park in the garage for cheaper and closing parking
Describe the costs associated with your care under Robert Schenken at UT Medicine Fertility Center.
Thanks full my insurance covered most everything. We did pay cost for the IUI procedure which was around $500
7
Doctor
Robert Schenken
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
UT Medicine Fertility Center
San Antonio
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
7
NPS
10
Age 25 - 26
2 IUI
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
He is not very warm and friendly, he more or less, he just does the procedure. ... I don't always get to see Dr scheken [Schenken] when I have my appointments. ... I sometimes feel left out of the decision process with my treatment as he will just call in a prescription or have the nurse call me with what he wants to do. ... It has gone from letrozole to clomid and now the dosages increase each time. I usually call and ask for treatments that I want to pursue
They [UT Medicine Fertility Center] are very organized and quick. They have a lot of availability and will work with you to make appointments and procedures work with your availability. I also like that the gyno is attached which makes it even easier ... The nursing staff is amazing, efficient, and compassionate ... Ultrasounds are expensive, $75 or more. IUI was $150 each
How was your experience with Robert Schenken at UT Medicine Fertility Center?
I don't always get to see Dr scheken when I have my appointments. I usually see someone else. I sometimes feel left out of the decision process with my treatment as he will just call in a prescription or have the nurse call me with what he wants to do.
What's one piece of advice would you give a prospective patient of Robert Schenken at UT Medicine Fertility Center?
Stop him and ask him questions!
During treatment, were you treated like a number or a human with Robert Schenken at UT Medicine Fertility Center?
He is not very warm and friendly, he more or less, he just does the procedure.
Describe the protocols Robert Schenken used in your cycles at UT Medicine Fertility Center and their degree of success.
It has gone from letrozole to clomid and now the dosages increase each time. I usually call and ask for treatments that I want to pursue
Describe your experience with the nursing staff at UT Medicine Fertility Center.
The nursing staff is amazing, efficient, and compassionate
Describe your experience with UT Medicine Fertility Center.
They are very organized and quick. They have a lot of availability and will work with you to make appointments and procedures work with your availability. I also like that the gyno is attached which makes it even easier
Describe the costs associated with your care under Robert Schenken at UT Medicine Fertility Center.
Ultrasounds are expensive, $75 or more. IUI was $150 each
7
Doctor
Robert Schenken
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
UT Medicine Fertility Center
San Antonio
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 37 - 38
Male Factor
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Robert Schenken] was kind, understanding, delicate in how he presented information, but also up front and extremely knowledgeable and explained everything, including pricing very well...very compassionate... took the time to make sure I understood everything from treatment options to reasons why he felt those options were the best for us...He has your best interest at heart.
[Nurses at UT Medicine Fertility Center] are some of the sweetest and compassionate people out there. Great for people who are struggling to get pregnant and need that compassion...Clean and comfortable. The staff is extremely kind and efficient in their jobs. You don’t have to wait very long to get in because they appropriately space their appointments...IVF round cost is $6000, which covers everything except meds and sperm extraction, which my husbands Urologist has to do.
How was your experience with Robert Schenken at UT Medicine Fertility Center?
He is a wonderful doctor who is extremely knowledgeable and very compassionate. He took the time to make sure I understood everything from treatment options to reasons why he felt those options were the best for us.
What's one piece of advice would you give a prospective patient of Robert Schenken at UT Medicine Fertility Center?
Listen with an open heart and mind. He has your best interest at heart.
During treatment, were you treated like a number or a human with Robert Schenken at UT Medicine Fertility Center?
He was kind, understanding, delicate in how he presented information, but also up front and extremely knowledgeable and explained everything, including pricing very well.
Describe the protocols Robert Schenken used in your cycles at UT Medicine Fertility Center and their degree of success.
We are preparing to do my cycle. When Covid hit, it delayed our plans
Describe your experience with the nursing staff at UT Medicine Fertility Center.
They are some of the sweetest and compassionate people out there. Great for people who are struggling to get pregnant and need that compassion.
Describe your experience with UT Medicine Fertility Center.
They are efficient and quick. Clean and comfortable. The staff is extremely kind and efficient in their jobs. You don’t have to wait very long to get in because they appropriately space their appointments.
Describe the costs associated with your care under Robert Schenken at UT Medicine Fertility Center.
IVF round cost is $6000, which covers everything except meds and sperm extraction, which my husbands Urologist has to do.
Describe Robert Schenken's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UT Medicine Fertility Center.
He prefers to do single or double but not more than that.
10
Doctor
Robert Schenken
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
UT Medicine Fertility Center
San Antonio
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5