Rated 10
Strongly recommend: 100%10
100% strongly recommend
7 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.1
9.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
9.3
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
NYU
Residency
Weill Cornell
Fellowship
Weill Cornell

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Robert Setton works in 2 offices at

Shady Grove Fertility New York
Rated 9.3
Strongly recommend: 84%Neutral: 8%Don't recommend: 8%9.3

Explore Clinic
Manhattan
110 E 60th St
New York, NY 10022
Brooklyn
41 Flatbush Ave
Brooklyn, NY 11217

7 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
10
NPS
10
Age 38 - 39
1 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Latinx
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
My husband and I liked [Dr. Setton] from our first appointment and throughout the process he has always been available, patient, warm and knowledgeable. He is straightforward so will let us know the risks and probabilities up front but always in a caring way...For the first IUI I took Clomid which definitely affected my mood and for the second IUI I took Letrozole (did not have any side effects from this medication).
To start, its a very nice and comfortable clinic. It's always easy to get an appointment and there is almost no wait. Everyone that works there is extremely nice and professional. They also do IUI's and IVF's at the clinic which is very convenient...[the SGF nurses] are very kind, organized, efficient, patient, and helpful. Its been very easy to communicate with them and understand next steps
How was your experience with Robert Setton at Shady Grove Fertility New York?
So far we have had a good experience with Doctor Setton. My husband and I liked him from our first appointment and throughout the process he has always been available, patient, warm and knowledgeable. He is straightforward so will let us know the risks and probabilities up front but always in a caring way. He also made the time to call me after important appointments where he was not able to make it in person.
What's one piece of advice would you give a prospective patient of Robert Setton at Shady Grove Fertility New York?
Don't be shy of asking all your questions and understanding the why behind any recommendations/medications.
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York?
Everyone at the clinic is amazing, from the doctors to the nurses and the receptionists. They are all calm and warm and treat you like a person despite seeing many many patients per day,
Describe the protocols Robert Setton used in your cycles at Shady Grove Fertility New York and their degree of success.
We first started with IUI and tried 2 cycles but based on the results we decided to move to IVF. For the first IUI I took Clomid which definitely affected my mood and for the second IUI I took Letrozole (did not have any side effects from this medication).
Describe your experience with your nurse at Shady Grove Fertility New York.
Amazing! I have been pleasantly surprised with all of them. They are very kind, organized, efficient, patient, and helpful. Its been very easy to communicate with them and understand next steps. Its a nice surprise to have such a great clinic and team when healthcare in the US isn't the best.
Describe your experience with Shady Grove Fertility New York.
To start, its a very nice and comfortable clinic. It's always easy to get an appointment and there is almost no wait. Everyone that works there is extremely nice and professional. They also do IUI's and IVF's at the clinic which is very convenient.
Describe the costs associated with your care under Robert Setton at Shady Grove Fertility New York.
Insurance has covered most of the costs. I do remember that we paid $2,100 for embryo genetic analysis. This is a one time payment despite the number of embryos.
Describe Robert Setton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York.
The doctor and clinic's recommendation is to go with single embryo transfer.
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2021, Unknown Success
NPS
10
NPS
10
Age 38
1 IVF
Recurrent Pregnancy Loss
East Asian
Income $500K+
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Infertility is never an easy journey but Dr. Setton is an amazing physician that does his best to make it "easier." He truly cares about his patients and is extremely easy to talk to about any and everything. He was an extreme source of knowledge, insights, and comfort during our journey and we were blessed to be cared for by him...genuinely excited and happy with us during our journey...
[Shady Grove Fertility is] Extremely well organized and well run; efficient; never a problem to get an appointment when you wanted it. Clear billing (very transparent and upfront). Also, the nurse technicians are AMAZING! The building is also very clean and meticulously designed...Infertility is never an easy journey but Dr. Setton is an amazing physician that does his best to make it "easier."
How was your experience with Robert Setton at Shady Grove Fertility New York?
Infertility is never an easy journey but Dr. Setton is an amazing physician that does his best to make it "easier." He truly cares about his patients and is extremely easy to talk to about any and everything. He was an extreme source of knowledge, insights, and comfort during our journey and we were blessed to be cared for by him. I highly recommend him for anyone facing a difficult journey.
What's one piece of advice would you give a prospective patient of Robert Setton at Shady Grove Fertility New York?
Don't be afraid to discuss any and everything with him - he is extremely open and no question is too small
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York?
He was an extreme source of knowledge, insights, and comfort during our journey and we were blessed to be cared for by him. He paid close attention to my case and would call me even while on vacation to give me updates. He was genuinely excited and happy with us during our journey, and I could tell when things did not go well he took it extremely personally.
Describe the protocols Robert Setton used in your cycles at Shady Grove Fertility New York and their degree of success.
1) Natural attempt with progesterone suppositories 2) Polyp removal 3) Natural attempt with progesterone suppositories 4) Full IVF cycle - 1 retrieval with Gonal/Menopur/Cetrotide; trigger shot with Leprolide; retrieval; PGT testing; frozen egg transfer
Describe your experience with Shady Grove Fertility New York.
Extremely well organized and well run; efficient; never a problem to get an appointment when you wanted it. Clear billing (very transparent and upfront). Also, the nurse technicians are AMAZING! The building is also very clean and meticulously designed.
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 16 Eggs Frozen
NPS
10
NPS
10
Age 37
1 Egg Freezing
European
Income $50K - $99K
Writer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I had such a positive experience from start to finish! I’ve already recommended Dr. Setton to several friends. He has a very warm and cheerful bedside manner, and is an excellent physician. His team was in contact with me every step of the way and my results exceeded my expectations. You will be in good hands here!
I truly cannot think of any weaknesses. The office [Shady Grove Fertility] is beautiful, conveniently located, and the staff is amazing! I would tell a new patient that if they pick SGF they will be in the hands of the most competent and caring team...He [Dr. Setton] has a very warm and cheerful bedside manner, and is an excellent physician. His team was in contact with me every step of the way and my results exceeded my expectations.
How was your experience with Robert Setton at Shady Grove Fertility New York?
I had such a positive experience from start to finish! I’ve already recommended Dr. Setton to several friends. He has a very warm and cheerful bedside manner, and is an excellent physician. His team was in contact with me every step of the way and my results exceeded my expectations. You will be in good hands here!
What's one piece of advice would you give a prospective patient of Robert Setton at Shady Grove Fertility New York?
I met with three different offices (Weill Cornell, Spring, and SGF) because I’m the type of person that likes to be certain I’m getting the best care, and I’m so glad I chose Dr. Setton and SGF. The team is so wonderful, you will be treated like family and in a warm and supportive environment with excellent care!
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York?
Dr. Setton and his care team at SGF are the best in the field! They are so warm and caring. I felt supported every step of the way.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Catherine, Valerie )
Catherine and Valerie are the best!! They are so warm, and thorough, and really get to know their patients!
Describe your experience with Shady Grove Fertility New York.
I truly cannot think of any weaknesses. The office is beautiful, conveniently located, and the staff is amazing! I would tell a new patient that if they pick SGF they will be in the hands of the most competent and caring team.
Describe the costs associated with your care under Robert Setton at Shady Grove Fertility New York.
The costs were coveted by my insurance, but when I initially looked I thought I’d be paying out of pocket and SGF was willing to work with me on the costs.
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 41
2 IVF
Ashkenazi Jewish
Income $500K+
1st of 2 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Setton struck the perfect balance of being warm and positive but not guaranteeing miracles. I always felt like my fertility was as important to him as it was to me, but he never over-promised...He always made time to explain every option and answer every question- I never felt rushed in his presence. He made time to call me when he could not see me in person, even if it meant reaching out to me late at night. I felt like a priority...
Becoming a patient here [Shady Grove Fertility New York] meant joining a community. It is a network of caregivers whose every action is underscored by providing a safe and calm environment and caring about their patients...Val and Catherine are two of the most upbeat, organized, and competent humans I have ever met. I could always rely on them for prompt updates, words of encouragement, and a source of knowledge for my many, many questions...
How was your experience with Robert Setton at Shady Grove Fertility New York?
Dr. Setton was my fertility advocate from the start, even before I decided to officially become a patient with Shady Grove. He always made time to explain every option and answer every question- I never felt rushed in his presence. He made time to call me when he could not see me in person, even if it meant reaching out to me late at night. I felt like a priority- like I had someone who truly cared that I could become a mom someday. He told me at our first meeting that fertility medicine was his calling. A cynical New Yorker, at the time I thought it was a bit hokey. In hindsight, I recognize how true it is and how fortunate the community is to have him as a caregiver.
What's one piece of advice would you give a prospective patient of Robert Setton at Shady Grove Fertility New York?
Ask all the questions you have! And then ask what questions you should have asked that you didn't. There is so much to know and you should never be shy about getting all the facts, big and small.
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York?
Dr. Setton struck the perfect balance of being warm and positive but not guaranteeing miracles. I always felt like my fertility was as important to him as it was to me, but he never over-promised. That candor mixed with kindness established a base of trust from Day 1.
Describe the protocols Robert Setton used in your cycles at Shady Grove Fertility New York and their degree of success.
I came to Dr. Setton after an egg thaw of 21 frozen eggs my former clinic resulted in zero euploid embryos. I was shocked and devastated- I hadn't even known that was possible. I did two more egg retrievals once I started with Dr. Setton. The first resulted in 1 euploid embryo and the second resulted in 7 euploid embryos. I am currently 8 weeks pregnant after my first FET.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Valerie and Catherine)
Val and Catherine are two of the most upbeat, organized, and competent humans I have ever met. I could always rely on them for prompt updates, words of encouragement, and a source of knowledge for my many, many questions. I don't think I'll ever forget Val calling me with the results of my third egg retrieval PGT tests- she was as excited as I was. I always felt really lucky to be working with them and I don't know how they stay on top of it all.
Describe your experience with Shady Grove Fertility New York.
I wish there were more places I could rave about Dr. Setton, his team, and Shady Grove. I had been with another large practice in NYC prior to going to SG. Every time I left there I had two thoughts- 1. I am just an invoice to these people, and 2. no one there cares if I ever have a baby. From Day 1 at SG, the opposite was true. Becoming a patient here meant joining a community. It is a network of caregivers whose every action is underscored by providing a safe and calm environment and caring about their patients . It's hard to understand why anyone would seek fertility care elsewhere.
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 21 Eggs Frozen
NPS
10
NPS
10
Age 33
1 Egg Freezing
Ashkenazi Jewish
Income $100K - $199K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Setton was really helpful. I wanted to move quickly and he made that happen, getting me in to see him the same day as our virtual consult and answering all of my questions. He never made me feel like we needed to rush...wonderful, addressed my concerns and answered my questions and was very patient....I felt like I had all the information I needed and like she [nurse] understood what I was going through and was there to help me the entire time, even texting me the night of my trigger shot to make sure I was okay and had everything...
Catherine [nurse at Shady Grove Fertility New York] was absolutely fantastic. So patient, called me back immediately, spent lots of time on the phone with me leading up to the treatment and during it, and made me feel so comfortable. I felt like I had all the information I needed and like she understood what I was going through and was there to help me the entire time, even texting me the night of my trigger shot to make sure I was okay and had everything. Really great. The rest of the clinic staff was also wonderful, always helpful, very efficiently in and out of monitoring appointments in Brooklyn.
How was your experience with Robert Setton at Shady Grove Fertility New York?
Dr. Setton was really helpful. I wanted to move quickly and he made that happen, getting me in to see him the same day as our virtual consult and answering all of my questions. He never made me feel like we needed to rush.
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York?
Dr. Setton was wonderful, addressed my concerns and answered my questions and was very patient.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Catherine)
Catherine was absolutely fantastic. So patient, called me back immediately, spent lots of time on the phone with me leading up to the treatment and during it, and made me feel so comfortable. I felt like I had all the information I needed and like she understood what I was going through and was there to help me the entire time, even texting me the night of my trigger shot to make sure I was okay and had everything. Really great. The rest of the clinic staff was also wonderful, always helpful, very efficiently in and out of monitoring appointments in Brooklyn. Would recommend to anyone going through this.
Describe your experience with Shady Grove Fertility New York.
Really peaceful clinic, not huge, easy to get the appointment time you want and never any waiting. Lovely, helpful staff. I didn't mind going in and found that everyone gave me lots of information and the attention I needed to not have this totally disrupt my life.
Describe the costs associated with your care under Robert Setton at Shady Grove Fertility New York.
$7500 for the retrieval cycle, plus around $3k for medications, $450 for anesthesia for the procedure, and then $55/month for egg freezing storage.
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
2 IUI
2 IVF
2 Embryo Freezing
PCOS
Black or African-American
Income $200K - $499K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
His [Dr. Setton] honesty, even in the toughest of moments, was always coupled with his unwavering belief in us being able to have our family one day. His warmth and patience made us trust in him and his team. Every communication was detailed, personal and frequent, which always gave us clarity...Dr. Setton treated us like we mattered so much to him...
The clinic [Shady Grove Fertility New York] is efficient, modern and organized. All staff are warm and inviting. I have never had any issues with scheduling appointments, effectiveness or efficiency with my appointments, or interactions with staff...They [nurses] also always provided me with any additional information or resources when I would ask questions...
How was your experience with Robert Setton at Shady Grove Fertility New York?
From the first VC call during Spring 2021 until our graduation day in Fall 2022, Dr. Setton treated us like we mattered so much to him. His honesty, even in the toughest of moments, was always coupled with his unwavering belief in us being able to have our family one day. His warmth and patience made us trust in him. Every communication was detailed, personal and frequent, which always gave us clarity. We are immensely grateful for Dr. Setton for always being supportive, no matter the moment, and for never giving up on us.
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York?
His honesty, even in the toughest of moments, was always coupled with his unwavering belief in us being able to have our family one day. His warmth and patience made us trust in him and his team. Every communication was detailed, personal and frequent, which always gave us clarity.
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Valerie Chilson and Catherine Sourbis)
Val and Catherine always communicated with details and care. They were so supportive and always had hope that we would be successful in our treatments. Even when I was not feeling hopeful, they did not waver in their hope and allowed me to contact them whenever I needed anything. They also always provided me with any additional information or resources when I would ask questions. They are truly one of a kind.
Describe your experience with Shady Grove Fertility New York.
The clinic is efficient, modern and organized. All staff are warm and inviting. I have never had any issues with scheduling appointments, effectiveness or efficiency with my appointments, or interactions with staff. Lovely vibes.
Describe the costs associated with your care under Robert Setton at Shady Grove Fertility New York.
My insurance coverage was fairly great. I would pay co-pays for appointments and certain medications. For any procedures or medication that were not covered under my plan I paid out of pocket until I met my deductible or out of pocket costs.
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 30
1 Fertility Medications
Income $0 - $49K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Setton is a wonderful doctor. He is caring, friendly and always gave me hope. He treated me like family. I can not begin to thank him enough for all he has done! I am lucky to have met him...Dr Setton was a part of every step of my journey. He was available with anything I needed and would personally follow up with me. He is an amazing doctor.
The [Shady Grove Fertility New York] clinic was always organised and clean, morning monitoring was easy, quick, and thorough. The staff is always friendly! I was a cash patient so pricing wasn’t up front. But dr setton was amazing and helped speak to the clinic so accommodate costs...[nurse] Val is always positive. She truly helped me look at the bright side when things got tough. I looked forward to her emails and calls everyday. She truly was there for me for every question I had.
How was your experience with Robert Setton at Shady Grove Fertility New York?
Dr Setton is a wonderful doctor. He is caring, friendly and always gave me hope. He treated me like family. I can not begin to thank him enough for all he has done! I am lucky to have met him.
What's one piece of advice would you give a prospective patient of Robert Setton at Shady Grove Fertility New York?
Always trust his advice. He truly knows what is best.
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York?
Dr Setton was a part of every step of my journey. He was available with anything I needed and would personally follow up with me. He is an amazing doctor.
Describe the protocols Robert Setton used in your cycles at Shady Grove Fertility New York and their degree of success.
I had a natural cycle transfer because previous cycles showed fluid at the implantation site
Describe your experience with your nurse at Shady Grove Fertility New York. (Assigned nurse: Valery )
Val is always positive. She truly helped me look at the bright side when things got tough. I looked forward to her emails and calls everyday. She truly was there for me for every question I had.
Describe your experience with Shady Grove Fertility New York.
The clinic was always organised and clean, morning monitoring was easy, quick, and thorough. The staff is always friendly! I was a cash patient so pricing wasn’t up front. But dr setton was amazing and helped speak to the clinic so accommodate costs . .
Describe the costs associated with your care under Robert Setton at Shady Grove Fertility New York.
Frozen embryo transfer 4250$ with discount. Polyp removal 1200 plus anesthesia 400. Canceled embryo transfers 4500. Monitoring after positive pregnancy test 3x350$
Describe Robert Setton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York.
I was always recommended single embryo transfer
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5