Rated 3
Don't recommend: 100%3
0% strongly recommend
1 review
Humanity
6
6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
4
4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4
4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
5
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Saba University
Residency
Ochsner Health System
Robin Houpe works at

Circle of Life Women's Center
Rated 3
Don't recommend: 100%3

At 1 office

South Ogden
1525 E 6000 S SUITE A
South Ogden, UT 84405
801-337-5800
Explore Clinic

1 patient review filtered by:

2018 - 2019, Unknown Success
NPS
3
NPS
3
Age 31 - 32
6 IUI
Endometriosis
Unexplained
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
4 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Houpe is a regular OBGYN so I had lower expectations to begin with, however we decide to some initial treatment with her in order to save on costs. I feel that she is a great OBGYN, but does not have good experience with dealing with infertility and it was very difficult to get answers about things due to not being able to talk with her directly. I had to direct most of my care with her and ask for any changes or to try something different.
Communication about the next steps was never good, and they [Circle of Life Women's Center] failed to do follicle checks, I finally requested a follicle check and at that time they found endometriomas and we had to completely change the course of treatment. I feel these would have been found sooner if they had done the appropriate tests... they are not specialists and if things are not working you should move on to someone more qualified quickly.
How was your experience with Robin Houpe at Circle of Life Women's Center?
Dr. Houpe is a regular OBGYN so I had lower expectations to begin with, however we decide to some initial treatment with her in order to save on costs. I feel that she is a great OBGYN, but does not have good experience with dealing with infertility and it was very difficult to get answers about things due to not being able to talk with her directly. I had to direct most of my care with her and ask for any changes or to try something different.
What's one piece of advice would you give a prospective patient of Robin Houpe at Circle of Life Women's Center?
I think that it is worth seeing g her for minor infertility, and definitely as an OBGYN, But I would move on to a specialist more quickly if things are not working.
During treatment, were you treated like a number or a human with Robin Houpe at Circle of Life Women's Center?
I do feel that she treated me well while I was with her, but some of the staff were less kind and more difficult to work with.
Describe your experience with the nursing staff at Circle of Life Women's Center.
Some of the nurses were very helpful and communicated very well, but others were unkind and had no empathy for someone dealing g with infertility, again this clinic is not infertility based so I think that is a factor.
Describe your experience with Circle of Life Women's Center.
Their biggest strength is to provide some of the initial treatments at a much lower cost than an official infertility clinic. However, they are not specialists and if things are not working you should move on to someone more qualified quickly.
Describe the costs associated with your care under Robin Houpe at Circle of Life Women's Center.
IUI with washing was about $215, follicle check was $125.
What specific things went wrong at Circle of Life Women's Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
Describe the specific things that went wrong at Circle of Life Women's Center.
Communication about the next steps was never good, and they failed to do follicle checks, I finally requested a follicle check and at that time they found endometriomas and we had to completely change the course of treatment. I feel these would have been found sooner if they had done the appropriate tests.
3
Doctor
Robin Houpe
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
5 of 5
Adaptability
2 of 5
3
Clinic
Circle of Life Women's Center
South Ogden
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5