Robin Poe-Zeigler

New Hope Center for Reproductive Medicine

Available Lines of Communication

Doctor, Nurse available by email
Doctor email
Nurse email
Doctor, Nurse available by direct line
Direct line to doctor
Direct line to nurse
Available by cell phone
Doctor personal cell phone
Medical SchoolEVMA
ResidencyYork
FellowshipEastern Virginia Jones
Virginia Beach
448 Viking Drive
Virginia Beach, VA 23452
757-496-5370
On a scale from 0-10, how likely are you to recommend Robin Poe-Zeigler to a friend?
Strongly recommend: 70%Neutral: 11%Don't recommend: 19%8.5
24 assessments
  • 70% Strongly recommend (9-10)
  • 11% Neutral (7-8)
  • 19% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
9.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend New Hope Center for Reproductive Medicine to a friend?
Strongly recommend: 69%Neutral: 19%Don't recommend: 12%8.3
28 assessments
  • 69% Strongly recommend (9-10)
  • 19% Neutral (7-8)
  • 12% Don't recommend (0-6)
24 assessments
10
Age
26 - 29
Treated
2016 - 2019
Success with this Doc
No
Treatment
1 IVF, Donor Eggs, Donor Sperm
Diagnosis
Immunological
10
Dr. Robin [Poe-Zeigler] is busy. If you have questions, be persistent in calling or emailing because they sometimes forget to answer back...Our second cycle that we are currently in the middle of is the same as above with Lovenox added (due to a clotting disorder found during extensive tests after our fail), and Intralipid infusions (due to elevated levels of Natural Killer cells found during the extensive testing)...seemed to lean more toward a single embryo, especially having been PGS tested normal, but was very open to the transfer of two when our first failed given the age of my wife and financial concerns.
+ Read more
Age
26 - 29
Treated
2016 - 2019
Success with this Doc
No
Race
European, Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Eggs, Donor Sperm
Diagnosis
Immunological
10
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin is a very busy doctor, so you don't get to see her frequently. That is the only drawback. We live four hours away from our clinic and Dr. Robin is why we choose to drive four hours each way for our IVF treatment. She is kind and personable and her love of what she does radiates from her being. She explained everything to us fully and has exceeded my expectations for a doctor. We did not get pregnant on our first try due to an underlying immunology issue with my wife, but are hopeful our next cycle will work with the adjusted protocol. Dr. Robin listened to all of our concerns and worries and gave us her best advice and tweaked our protocol after running extensive tests after our first failure.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin is busy. If you have questions, be persistent in calling or emailing because they sometimes forget to answer back.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
They are a very busy clinic and sometimes it isn't the easiest to get in touch with them, but everyone is exceptionally kind to us. They've all gotten to know us and take the time to answer our questions. Dr. Robin is so passionate and caring and you can tell that she loves what she does and helping people. We had our initial consult in 2016 and waited 2 years before continuing and she remembered everything about us. When she first laid eyes on us, she shrieked and ran and gave me and my wife a hug and asked us about life before we went into the treatment plan.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
Retrieval consisted of Menopur, Follistim & Ganirellix. Our first cycle for transfer consisted of Birth Control, Lupron, Doxycycline, Prednisone, Progesterone in Oil. Our second cycle that we are currently in the middle of is the same as above with Lovenox added (due to a clotting disorder found during extensive tests after our fail), and Intralipid infusions (due to elevated levels of Natural Killer cells found during the extensive testing).
Describe your experience with your nurse at New Hope Center for Reproductive Medicine. (Assigned nurse: Erica)
Erica was great. She was our main nurse for the transfer cycle. She is knowledgeable, friendly, compassionate and a good communicator. We love seeing and talking to her whenever we have an appointment. Jamia was our main nurse for the egg retrieval. Also super knowledgeable and friendly and went above and beyond to help.
Describe your experience with New Hope Center for Reproductive Medicine.
Overall, this clinic offers a lot. There is a lot of experience within the clinic and Dr. Robin is the best doctor I've ever seen. The biggest and only drawback to the clinic that we've experienced is that it is sometimes difficult to get in touch with someone or they may forget to call you back. You have to be persistent with them.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
Egg Retrieval + PGS Testing was about $12k. Each transfer is about $3.5k-$4k. Paid an additional $3k (after insurance) on medications. PGS testing for the lab was $1600. Labs were through LabCorp which was varied costs depending on the labs needed.
Describe Robin Poe-Zeigler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Center for Reproductive Medicine.
Dr. Robin seemed to lean more toward a single embryo, especially having been PGS tested normal, but was very open to the transfer of two when our first failed given the age of my wife and financial concerns.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
10
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Anovulation, PCOS
10
Dr. Robin genuinely cares about each and every one of her patients. You’re never just a number. She cares about you and your unique situation...offered “new hope” to my husband and I after going down a very difficult and dead end road. She created a new game plan for us and ensured us it was obtainable. She is always positive and cheerful. She takes her time to sit with you and explain your care plan and answer any and all questions.
+ Read more
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI
Diagnosis
Anovulation, PCOS
10
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin offered “new hope” to my husband and I after going down a very difficult and dead end road. She created a new game plan for us and ensured us it was obtainable. She is always positive and cheerful. She takes her time to sit with you and explain your care plan and answer any and all questions.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Have a good support system in place... friends, families, other patients. Consider joining some support groups on Facebook and Dr. Robin’s group... Robin’s Eggs.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin genuinely cares about each and every one of her patients. You’re never just a number. She cares about you and your unique situation.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
I have undergone 3 IUI’s with Dr. Robin. The first two were natural cycles. We attempted a third natural but I did not ovulate. Then we moved on to Femara cycle. We added progesterone injections along with vag. suppositories after Femara IUI due to my low blood levels. However it was not successful as my TWW labs were still too low. We will be adjusting protocol next cycle.
Describe your experience with the nursing staff.
The nurses are mostly compassionate and helpful. However it can be difficult on the telephone to get needed information.
Describe your experience with New Hope Center for Reproductive Medicine.
Good location, updated appearance. Office, outpatient surgery, financial assistance counselors and LabCorp on site. Dr. Robin’s cafe is located inside the main building next to her clinic. Dr. Robin also has an answering service for when you need to contact her after hours.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
The costs associated with care was slightly higher than I’d expected. An ultrasound costs $554! A Femara cycle costs $1995. IUI costs $375.
Describe Robin Poe-Zeigler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Center for Reproductive Medicine.
N/A
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to call with results
10
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
24 - 26
Treated
2017 - 2019
Success with this Doc
No
Treatment
2 IVF, Donor Sperm
Diagnosis
Anovulation, PCOS
8
She [Dr. Robin Poe-Zeigler] is incredible, caring and great at her job. We fully trust her to do all of the medical side of things. Is sometimes too busy to fully be present which is hard. Protocols are sometimes less personalized because she is so rushed and taking on a little too much...I reacted poorly to femara so we canceled the IUI. we moved on to invocell, she felt as though I was a great candidate. We only had 1 embryo which didn’t implant. We moved on to a full IVF cycle, and kept some embryos as 3 days to see if I didn’t have embryos able to make it to day 5. We transferred 2 day 3 and had more make it to day 5. Our transfer was negative.
+ Read more
Age
24 - 26
Treated
2017 - 2019
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF, Donor Sperm
Diagnosis
Anovulation, PCOS
8
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
She is incredible, caring and great at her job. We fully trust her to do all of the medical side of things. Is sometimes too busy to fully be present which is hard. Protocols are sometimes less personalized because she is so rushed and taking on a little too much.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Ask questions, make sure you know that what they’re doing is right for you
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
The first cycles were extremely personalized and we had consultations after every one. The last one was not personalized as well and we have not had a consultation, which is why it’s 4 stars instead of 5.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
For an IUI, we tried femara since cookie has not had great success with PCOS. I reacted poorly to femara so we canceled the IUI. we moved on to invocell, she felt as though I was a great candidate. We only had 1 embryo which didn’t implant. We moved on to a full IVF cycle, and kept some embryos as 3 days to see if I didn’t have embryos able to make it to day 5. We transferred 2 day 3 and had more make it to day 5. Our transfer was negative. We did PGS and ERA to see if there were any problems. We also checked on any genetic conditions. We transferred a normal embryo when everything came back okay and had a chemical pregnancy. We used menopur for invocell. We used follistim and menopur for IVF. we used lupron and progesterone as well as estrace, baby aspirin, and prednisone for FETs.
Describe your experience with the nursing staff.
They are incredible. There is some turnover, and they are sometimes very busy. But they are all good at their jobs.
Describe your experience with New Hope Center for Reproductive Medicine.
They are great medical coordinators. They have some trouble with scheduling and their billing department is awful. But overall, it’s still worth it especially if it’s in a convenient location for you.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
Roughly $50,000.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to consider drug intolerance
  • Lost or damaged samples
  • Scheduled the wrong procedure
8
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
37
Treated
2018
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Other, Unexplained
10
She is very warm and caring. My concerns are her concerns. I feel heard. She's very approachable and answers all my questions; no matter how silly they may be. Her quirky behavior and upbeat attitude leaves me with hope, but also informed with realistic expectations.... My age (37) is a concern. Dr. Robin suggested we immediately start invocell treatments, including taking medications (co-q 10, metformin, estradiol, aspirin, and prenatals; I will begin lupro injections in a couple days with more to follow). I'm awaiting results.
+ Read more
Age
37
Treated
2018
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
2 IUI
Diagnosis
Other, Unexplained
10
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
She is very warm and caring. My concerns are her concerns. I feel heard. She's very approachable and answers all my questions; no matter how silly they may be. Her quirky behavior and upbeat attitude leaves me with hope, but also informed with realistic expectations.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Don't be afraid to ask questions; she will answer them.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
She immediately greets me with a hug. I always feel welcome. My initial appointment was three hours long, and I never felt rushed. She took her time explaining everything to make sure I really understood the process and set expectations.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
My age (37) is a concern. Dr. Robin suggested we immediately start invocell treatments, including taking medications (co-q 10, metformin, estradiol, aspirin, and prenatals; I will begin lupro injections in a couple days with more to follow). I'm awaiting results.
Describe your experience with the nursing staff.
Everyone is very friendly and knowledgeable. If they don't know an answer, they will find it for you and be sure to contact you. One time, I sent a question to the staff and received three replies. I also was able to speak with them late one weekend when I had questions about my medications.
Describe your experience with New Hope Center for Reproductive Medicine.
The office is more like a spa than a clinic. The decorations and furniture are comforting and clean; it gives a calming feeling during a stressful time. I can't think of any weaknesses (other than it being expensive, but that's everywhere).
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
Invocell procedure fees: $5,270. Invocell device fees: $1,625. Additional services (ICSI: $2,500; AZH: $600; Fresh TESE sperm prep: $750; cryopreservation: $2, 000; Invocell PGS: $3,000). Medication: $4,000.
Describe Robin Poe-Zeigler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Center for Reproductive Medicine.
She explained that they prefer to do one embryo transfer, but they will do two upon request. However, I would rather not risk twins.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
10
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Dr. Robin is the most compassionate, dedicated, and loving medical provider I have ever encountered. I was always greeted with enthusiasm, smiles, and hugs each visit. Dr. Robin goes above and beyond to provide the best possible care to her patients. She made me feel like a valued family member and provided care in a gentle, compassionate, and safe manner.
+ Read more
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin is the most compassionate, dedicated, and loving medical provider I have ever encountered. I was always greeted with enthusiasm, smiles, and hugs each visit. Dr. Robin goes above and beyond to provide the best possible care to her patients. She made me feel like a valued family member and provided care in a gentle, compassionate, and safe manner.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Be prepared to experience staff that treats you like family and not like a patient or a number.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin is the most thorough, kind, loving, and dedicated medical provider I have ever encountered. She never rushed a visit and makes patients feel like a family member. I was always greeted with enthusiasm, smiles, and hugs. Dr. Robin genuinely cares for her patients with all her heart and soul. She goes above and beyond to reach out to make patients feel loved, comfortable, and safe. Dr. Robin presents unintended or poor results, options and treatments is a nurturing and compassionate way. I have never met a medical provider that is as loving and dedicated to their patients as Dr. Robin. I would recommend this office to everyone needing infertility treatment.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
I was given a calendar that provided exact doses of medication each day. My ultrasounds were planned in advance and if needed medication was modified based on ultrasounds I was given a new easy to follow medication guide/ instructions each visit.
Describe your experience with your nurse at New Hope Center for Reproductive Medicine. (Assigned nurse: Amy Wooten)
Nursing staff was equally as compassionate and caring as Dr. Robin. They were thorough with training and treated me with kindness and respect. They always listened with concern and answered all questions.
Describe your experience with New Hope Center for Reproductive Medicine.
Communication, organization, and kindness are strengths of the clinic. The full details of billing and relaying costs of treatment could be improved. As a new patient, I would get all treatment and costs explained ahead of time. I would ask for a detailed explanation of treatment and costs associated with protocol once pregnant.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
It cost approximately $22,000 for 1 IVF cycle and post transfer care until 10 weeks pregnant. I paid a set Tricare price for each service done in each visit. All lab work was free through Tricare.
10
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Verified

This patient has provided documentation of treatment at this clinic.

5
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Male Factor
5
Dr. Robin [Poe- Zeigler] is so incredibly warm, sweet, empathetic and kind. She makes you feel like her only patient when you are with her - but unfortunately her support staff make you feel like a number. I feel sad for Dr. Robin that not all of her staff can rise to her level of care, because it is why I left her practice.... Strengths - Dr. Robin is so great. She spent hours with my husband and I to talk about our treatment options and review test results. She truly, deeply cares about her patients.
+ Read more
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IVF
Diagnosis
Male Factor
5
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Strengths - Dr. Robin is so great. She spent hours with my husband and I to talk about our treatment options and review test results. She truly, deeply cares about her patients. Weaknesses - Dr. Robin's staff is not like her. They do not seem to care about returning calls and emails promptly. And they make you feel like you are bothering them - even though you are spending tens of thousands out of pocket for your care and going through a highly emotionally taxing time.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
I loved my care by Dr. Robin, but sadly I could not support going to New Hope because of the treatment I received by many other of her staff.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin is so incredibly warm, sweet, empathetic and kind. She makes you feel like her only patient when you are with her - but unfortunately her support staff make you feel like a number. I feel sad for Dr. Robin that not all of her staff can rise to her level of care, because it is why I left her practice.
Describe your experience with the nursing staff.
I loved the care provided by the nurse who did the ultrasounds, but the nurse who was supposed to educate me about my injections was so condescending and seemed frustrated by my questions. Even though I had never injected myself with anything before and was justifiably nervous! I felt frustrated, sad and scared going in to my first weekend of injectables. Even my husband was angry at the lack of care that nurse seemed to have for me.
Describe your experience with New Hope Center for Reproductive Medicine.
There are a few gems at New Hope - Dr. Robin of course, and a few others I can count on one hand. But the front desk staff, financial staff, and some nurses were so terrible to work with. No urgency to respond to incredibly time-sensitive questions (when it came to prescriptions and injections). The front desk staff would let the phone ring and ring and ring and not even bother calling back the same day if you left a voicemail. The whole process outside of seeing Dr. Robin was so frustrating and after going through the process at a different clinic, I can see how badly I was treated.
Describe your experience with your monitoring appointments at New Hope Center for Reproductive Medicine.
I was at these appointments for 2-3 hours - which was such a hassle while also trying to keep my job! You are shuffled from bloodwork to ultrasound to nurse and it moves so incredibly slow. I was really, really lucky to have a forgiving boss during this time but this was also why I decided to switch clinics - my boss' patience was running thin. They do all their cycles in a cohort since Dr. Robin is the only doctor at the practice - and that means its basically a cattle call because you are doing all your appointments with however many were in your cohort.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
The treatment at New Hope was significantly more expensive than at the other clinic I went to. I was also prescribed a heavier dose of medication at New Hope (thus more expensive), than I was at the other clinic who took a more conservative approach to my prescriptions and injectables.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to convey critical information
5
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
26 - 36
Treated
2007 - 2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Tubal Blockage
10
Dr Robin has a mothering/ nurturing care when treating you. When I miscarried, she wanted to do a panel testing to find out why.... Sometimes you will wait to been seen. But when it is your turn, it's never rushed. Dr. Robin makes sure you understand the next step in your journey. Dr. Robin has a friendly personality. She works hard for her patients. When we lost our set of twins, I can still remember her sadness for me
+ Read more
Age
26 - 36
Treated
2007 - 2017
Success with this Doc
Yes
Race
European, South Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Tubal Blockage
10
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Sometimes you will wait to been seen. But when it is your turn, it's never rushed. Dr. Robin makes sure you understand the next step in your journey. Dr. Robin has a friendly personality. She works hard for her patients. When we lost our set of twins, I can still remember her sadness for me....that really made a good impact on me.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Expect Dr. Robin to work hard for you, and follow the directions given.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr Robin has a mothering/ nurturing care when treating you. When I miscarried, she wanted to do a panel testing to find out why. She checked on me, and a few of the nurses also called, to check on me.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
We had shots. Some need to be done at a specific time each day. I followed them religiously. It was 10 years ago, I don't remember names...but I remember the pain, haha.
Describe your experience with your nurse at New Hope Center for Reproductive Medicine.
All of the nurses and staff were kind to me. Two different times the medicine made me vomit....they were kind and understanding of my plight. There were times, my emotions would spill out of my eyes, and again, they were sympathetic to me.
Describe your experience with New Hope Center for Reproductive Medicine.
My husband appreciated that New Hope was discreet in his testing (i.e. room placement). The building is laid out with the patient's privacy in mind. I am directionally challenged, which means I get lost often. But those at New Hope have always stopped and gave me directions when I asked.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
The costs are equal to the other fertility clinics around us. Our insurance now does not accept fertility doctors, so we have to pay out of pocket. Dr. Robin has a few options for loans for fertility from local banks.
Describe Robin Poe-Zeigler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Center for Reproductive Medicine.
Yes, 2 at a time for us. We do have a vial of 3, she said that would be the max to put in.
10
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
37
Treated
2017
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Unexplained
10
She was the best doctor I have been to. She knew her ins and outs and never hesitated to let me know the truth but also what course of action we need to take. I would feel like certain days I was lost and she would redirect me. I’m very happy with her work. She gave me my daughter.
+ Read more
Age
37
Treated
2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Unexplained
10
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
She was the best doctor I have been to. She knew her ins and outs and never hesitated to let me know the truth but also what course of action we need to take. I would feel like certain days I was lost and she would redirect me. I’m very happy with her work. She gave me my daughter.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Make sure you have all your information correct. Don’t lie to her because it will just slow your progress. She will fight for you the entire way. I highly recommend her
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin made me feel like I wasn’t alone. She was with me the entire way. Every time I felt like I couldn’t gonon she reassured me in the best way possible. She was more like family than a doctor.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
I had undiagnosed fertility. I tried for years by myself to get pregnant. I went to jones institute and was treated horribly by dr Perez. I went to New Hope because it was my only choice without going far away. Dr Robin worked so hard for me. She gave me my daughter. I can never say enough kind words
Describe your experience with your nurse at New Hope Center for Reproductive Medicine. (Assigned nurse: Erica )
Everyone was always rooting for me. They were kind and friendly. Every day I was always so nervous and they were behind me holding my hand. Literally sometimes. They helped me over come my fears and also helped me.
Describe your experience with New Hope Center for Reproductive Medicine.
Dr Robin and her staff she works directly with are amazing. There was one issue I had the entire time and that came from a woman named Tammy. She was the main reason I wouldn’t give this a 10. Not only is she not personable but she is rude without even knowing it. Condescending. She never quoted us a correct price, which was annoying but I hated the way she talked down to us. Like she knew everything and we knew nothing. Then I found out that she was dr robins sister. I cannot tell you how disappointed I was about that. For as much as I would give dr Robin a 10, Tammy is a 1. They need to get rid of her because she is bringing the place down. I know a few women who have been to ththe clinic and we have all said the same thing. Get rid of Tammy and it would brighten up the place
Describe your experience with your monitoring appointments at New Hope Center for Reproductive Medicine.
Monitoring appointments were great. Sckeete was professional and smart, she really knew her ins and outs. I recommend her.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
The cost was measurable with everyone else until Tammy got involved. She would always mess something up. I would take about it with dr Robin and she would tell me to see Tammy and then Tammy would mess it up again and again. I don’t know why anyone would let her be in charge if anything’. She’s incompetent. And she’s really lazy. One time I was listening to another woman’s conversation and she had the same problem. The clinic is a 10. Tammy drags it down.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Lost paperwork
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
10
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Endometriosis, PCOS
10
Dr. Robin was kind and empathetic. She told me what she would tell me to do if I was her daughter. She let me cry and she listened to me. After years of infertility, she gave me hope.... Dr. Robin is the reason that I have my daughter. I am forever grateful to her. Dr. Robin and science helped me create my family. She was honest and helpful every step of the way. Infertility is so isolated but she made me feel like I wasn’t alone
+ Read more
Age
32
Treated
2016
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Endometriosis, PCOS
10
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin is the reason that I have my daughter. I am forever grateful to her. Dr. Robin and science helped me create my family. She was honest and helpful every step of the way. Infertility is so isolated but she made me feel like I wasn’t alone
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Listen to her. She is good at what she does. She told me that IVF is what I needed to do with my diagnosis and I have a beautiful daughter thanks to New Hope
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin was kind and empathetic. She told me what she would tell me to do if I was her daughter. She let me cry and she listened to me. After years of infertility, she gave me hope.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
We had a consultation and then they tested my husband and I for various things. He provided a sperm sample and was found to be fertile. I found out I had endometriosis and PCOS. Dr robin gave me the diagnosis and education. She advised that we do iVf and we proceeded from there
Describe your experience with New Hope Center for Reproductive Medicine.
They did not help navigate insurance every well. My insurance company sent several letters approving my procedures and they continued to say that my insurance company probably wouldn’t cover the costs and even a week before my procedures, they were trying to get me to pay out of pocket. I had to act as the middle man between the clinic and my insurance company to resolve it. It ended up being covered, as my insurance company stated.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
The financial aspect of IVF was beyond stressful and left me in tears many times. I was advised to take out loans and credit cards and when my insurance agreed to pay and sent a letter, the clinic didn’t believe me and told me I needed to pay thousands of dollars up front. I am a social worker so I was able to advocate for myself and ended up paying a few thousand in copays and medications out of pocket but as my insurance stated, the rest was covered.
Describe Robin Poe-Zeigler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Center for Reproductive Medicine.
We chose to have one embryo transferred because we were worried about being able to afford multiples and it was our first round of IVF.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to convey critical information
10
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
9
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
26
Treated
2016
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
PCOS
10
If your case isn't super tricky, her nurse practitioner will probably be with you more than Dr. Robin [Poe-Zeigler] herself. She has a lot of patients...the most personable doctor I've ever been to. She treats you as if you are the only patient she has. She treats you like family and constantly reassures you they she will get you the baby you want!...was very candid and straight forward, yet comforting from day one. The first visit we had a plan in place and she was ready to get started! She loves her job and you can tell. Although my husband and I weren't in the situation we wanted to be in, Dr. Robin made us feel like we knew we were in the best place to be for our situation.
+ Read more
Age
26
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
PCOS
10
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin was very candid and straight forward, yet comforting from day one. The first visit we had a plan in place and she was ready to get started! She loves her job and you can tell. Although my husband and I weren't in the situation we wanted to be in, Dr. Robin made us feel like we knew we were in the best place to be for our situation.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
If your case isn't super tricky, her nurse practitioner will probably be with you more than Dr. Robin herself. She has a lot of patients.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin is the most personable doctor I've ever been to. She treats you as if you are the only patient she has. She treats you like family and constantly reassures you they she will get you the baby you want!
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
We started with femara first but my body wasnt responding. So we went to follistim injectables. I was also taking metformin. The follistim worked, we did a trigger shot the day before the iui and did 2 iui's back to back days to give better chances. Once I became pregnant I took progesterone vaginally until I was 10 weeks along.
Describe your experience with your nurse at New Hope Center for Reproductive Medicine. (Assigned nurse: Nurse practitioner Kat)
Most of our ultrasounds/appointments were with the nurse practitioner Kat. She was AMAZING. Just as personable and inviting as Dr. Robin.
Describe your experience with New Hope Center for Reproductive Medicine.
The clinic is very clean and inviting! They are open on weekends so they can be there whenever you need them for your treatment cycle. There can be a little wait for your appointment at times, but they treat a lot of patients.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
All in all- bloodwork, ultrasounds, both medications, sperm collection and washing, and 2 iuis... it was over $3,000.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to call with results
10
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

0
Age
32 - 40
Treated
2008 - 2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS, Other
0
When I first met Dr. Robin [Poe-Zeigler] I felt she was wonderful, very warm, compassionate, and understanding; after that, I felt as if she forgot who I was unless she was holding my chart. I only saw her six times in eight years; my first consultation, one IUI, my egg retrieval and embryo implantation for IVF, once in the hallway, and at my consultation after my miscarriage. Even though I was still going to the practice at the beginning of this year, I hadn't actually seen her in person since 2010...
+ Read more
Age
32 - 40
Treated
2008 - 2016
Success with this Doc
No
Race
Other, Prefer not to answer
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS, Other
0
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
When I first met Dr. Robin I felt she was wonderful, very warm, compassionate, and understanding; after that, I felt as if she forgot who I was unless she was holding my chart. I only saw her six times in eight years; my first consultation, one IUI, my egg retrieval and embryo implantation for IVF, once in the hallway, and at my consultation after my miscarriage. Even though I was still going to the practice at the beginning of this year, I hadn't actually seen her in person since 2010. Up until I was "shopped out" to another doctor, I felt she only remembered me when reviewing old patient files.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Expect to almost never see her except at a consultation appointment, an in-office procedure, if she's filling in, or you bump into her in the hallway.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
I only felt like a human when being seen/treated in person by Dr. Robin or Dr. Perez; though I always felt that they forgot me as soon as I walked out the door. The myriad of revolving PAs I saw during my time there, never took the time to get to know me. Most tried to tell me they knew my body better than I did, and they repeatedly ignored issues and problems I brought to their attention. For example: Even after alerting one PA to certain issues, she ignored me and my subsequent endo-biopsy procedure sent me into shock; then the PA swore that there was no way I could be in shock after I told her.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
It's been so long, I really don't remember much. I know I did Clomid with the IUIs. For the IVF we used birth control pills, Follistim and Braville? with progesterone in oil injections and vaginal progesterone inserts (I hated those - I reported that the medication turned black after being inserted - which was not a listed side-effect - and nothing was ever done. I even reported it to the pharmaceutical company who just referred me back to my doctor.) There was one other med we used besides what we used to induce ovulation, but I can't remember what it was. After I was pregnant, we continued the progesterone in oil and something else I can't remember. We used ICSI and Assisted Hatching during the IVF because the outer membrane of my eggs was so thick due to the PCOS. I do remember her telling me, at age 33, that I had the eggs of a 40 year old but produced the embryos of a 25 year old.
Describe your experience with your nurse at New Hope Center for Reproductive Medicine. (Assigned nurse: Willa (IVF team), then Kelly, then Willa (not for IVF though), then Erica)
Willa was always awesome, organized, and communicated better than anyone. She was the head nurse for IVF cycles. Kelly was good until we had a major med refill incident, then the Office Manager sent me back to Willa even though I was not undergoing IVF. Last year, for some reason, I received Erica as my nurse and had nothing but problems; from med refills to trying to get everything the new doctor they were sending me to wanted so that I could make an appointment. What should have been easy took months.
Describe your experience with New Hope Center for Reproductive Medicine.
Strengths: Dr. Perez - he is charismatic, warm, friendly, and takes his time with you. He preformed both of my DNCs and I was very happy with him. Weaknesses: Waiting room times, inept and inattentive PAs that are never there very long, almost never seeing Dr. Robin, communication and accuracy issues with med refills and referrals, and things not being explained enough or often enough.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
I don't remember the IUI med costs. The IVF costs were about $10,000 for the meds, and almost $20,000 for the IVF because I required ICSI and assisted hatching. Chriopreservation and embryonic genetic testing were not offered at that time, so that was also not included.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
0
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

7
Age
39
Treated
2015
Success with this Doc
Yes
Treatment
1 IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Male Factor
7
While directly speaking with her [Dr. Poe-Zeigler], felt like a human. When we were there for other visits I felt like we were pushed through more like a number, and we actually only saw her 2-3 times total during the entire cycles...She is good technically and wonderful during consultation...I would have loved to get even brief updates from her directly at times instead of only seeing her for actual procedures and the consultation date...
+ Read more
Age
39
Treated
2015
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Male Factor
7
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
While I absolutely loved Robin Poe-Zeigler, the rest of her staff was sometimes cold and rushed. I would have loved to get even brief updates from her directly at times instead of only seeing her for actual procedures and the consultation date. In addition--after we were lucky enough to be pregnant, once we were discharged to an OB, no one ever reached out to check on us. Even after we sent a birth announcement and an email to inform them.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
She is good technically and wonderful during consultation. However, be prepared to be rushed through for other parts of testing etc.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
While directly speaking with her, felt like a human. When we were there for other visits I felt like we were pushed through more like a number, and we actually only saw her 2-3 times total during the entire cycles.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
I don't remember many details, as I was only able to retrieve 1 egg from our stimulation cycle. We ended up doing embryo donor to conceive.
Describe your experience with the nursing staff.
They were sometimes cold unfortunately. When I would ask to speak with the MD or ask questions, it was sometimes difficult to get answers, etc. Everyone seemed overtasked much of the time.
Describe your experience with New Hope Center for Reproductive Medicine.
The clinic was very nice in terms of ambiance. I found it helpful they were able to open rather early to allow me to get ultrasounds done before work. Weakness wise I felt that the billing was sometimes not explained well. When you spend that much money out of pocket, it would be helpful to have an itemized bill explained each visit--I often had to reach back out for explaination.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
We ended up spending close to $20,000 out of pocket. It is very hard to come up with all of this money up front. We had to max out some credit cards/line of credit which is extremely stressful.
Describe Robin Poe-Zeigler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Center for Reproductive Medicine.
We did meet with the embryologist which was helpful. She explained the options and preferences in detail. We did have input with this.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to call with results
  • Lost results
  • Failed to convey critical information
7
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
37 - 39
Treated
2012 - 2014
Success with this Doc
?
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis, PCOS, Tubal Blockage
9
I think Dr. Robin's strengths are her knowledge and compassion for her patients. She was willing to try an IVF cycle with me while I feel other doctors might have turned me away because of my weight. During the retrieval, we were not able to get many eggs due to my size. I wasn't aware that could be an issue before the retrieval, so I was disappointed when I woke up to find out we had only gotten three eggs. I do give Dr. Robin credit for looking at other options that might help me get pregnant. Though, I didn't conceive as a direct result of a fertility treatment, I did eventually conceive and deliver a beautiful baby girl. I believe Dr. Robin's surgeries to treat my endometriosis played a large part in that happening.
+ Read more
Age
37 - 39
Treated
2012 - 2014
Success with this Doc
?
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis, PCOS, Tubal Blockage
9
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
I think Dr. Robin's strengths are her knowledge and compassion for her patients. She was willing to try an IVF cycle with me while I feel other doctors might have turned me away because of my weight. During the retrieval, we were not able to get many eggs due to my size. I wasn't aware that could be an issue before the retrieval, so I was disappointed when I woke up to find out we had only gotten three eggs. I do give Dr. Robin credit for looking at other options that might help me get pregnant. Though, I didn't conceive as a direct result of a fertility treatment, I did eventually conceive and deliver a beautiful baby girl. I believe Dr. Robin's surgeries to treat my endometriosis played a large part in that happening.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
I would advise them to make sure they understand all the possible outcomes of their procedures.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
I felt like Dr. Robin truly cared about me as a person. She wanted to see me get pregnant as much I wanted to get pregnant. She was honest but gentle with me about how my weight might impact my fertility.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
We first tried a fresh IVF cycle because I had a blocked tube. That did not lead to a pregnancy because though I developed over twenty eggs, we were only able to retrieve three eggs, and only one fertilized. We then tried an IUI with injectibles to see if the ovary that developed the egg would be on the same side as the unblocked tube. Neither of these treatments led to pregnancy.
Describe your experience with the nursing staff.
Honestly, I don't remember too much about the nursing staff. I mostly remember Dr. Robin and Dr. Perez.
Describe your experience with New Hope Center for Reproductive Medicine.
I think the clinic is great for IVF patients. You get a lot of personal attention. I feel like IUI patients are treated a little more like a number.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
I believe my IVF cycle was approximately $20,000. I don't remember the cost of the IUI.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Provided conflicting information
9
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
20 - 22
Treated
2017 - 2019
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
PCOS
9
Doctor Robin explained every single detail to my husband and I about the different options with infertility treatments. She explained some causes of PCOS and why it effects women’s infertility. ... She is a sweet compassionate individual. She really does care about her work and helping others. ... We are a young couple so sometimes people tend to judge becaus of our age but she was one who didn’t. She wanted to give us the hope and joy of having a child of our own. ...
+ Read more
Age
20 - 22
Treated
2017 - 2019
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
PCOS
9
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
She is a sweet compassionate individual. She really does care about her work and helping others. She answers any questions we may have and even asks more than the questions we have. We can not wait to start of invocell journey with her.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Ask as many questions as you can! Do your research and choose the option that is best for you. Understand infertility is ok to accept and is a challenge that can be very rewarding in the end.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Doctor Robin explained every single detail to my husband and I about the different options with infertility treatments. She explained some causes of PCOS and why it effects women’s infertility. We are a young couple so sometimes people tend to judge becaus of our age but she was one who didn’t. She wanted to give us the hope and joy of having a child of our own.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
She gave us a breakdown for invocell because she believed we would be a great candidate for it. We are currently still saving to do this treatment.
Describe your experience with the nursing staff.
Easy going. They did not speak as much but I know that is the doctors responsibility. I trusted in them.
Describe your experience with New Hope Center for Reproductive Medicine.
Doctor Robin is what keeps this clinic going! She is the eyes and ears that make it happen. I love how we have group meetings monthly meetings. I wish the lab follow up would be better after you get result. I had to call to get mine. More finance options would be better.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
They were high but most all fertility treatments are. We were given a cost breakdown sheet of each procedure.
Describe Robin Poe-Zeigler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Center for Reproductive Medicine.
No
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to call with results
9
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
43 - 44
Treated
2018 - 2019
Success with this Doc
?
Treatment
2 IVF, Donor Eggs
Diagnosis
Endometriosis, Other
10
Dr Robin is amazing. She is thoughtful, kind, patient, and compassionate. She is truly on the “journey” with each of her patients. She takes the time to explain everything in a detailed and thoughtful manner... She knows ALL of her patients by name and face. I’ve watched her go through the waiting room and stop to say hello to three different patients and she’s known them all. She truly cares about all of her patients. It feels like you’re being cared for by family.
+ Read more
Age
43 - 44
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IVF, Donor Eggs
Diagnosis
Endometriosis, Other
10
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr Robin is amazing. She is thoughtful, kind, patient, and compassionate. She is truly on the “journey” with each of her patients. She takes the time to explain everything in a detailed and thoughtful manner.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr Robin is the kindest doctor I have ever encountered. She knows ALL of her patients by name and face. I’ve watched her go through the waiting room and stop to say hello to three different patients and she’s known them all. She truly cares about all of her patients. It feels like you’re being cared for by family.
Describe your experience with the nursing staff.
The nursing staff is wonderful. They are attentive, thoughtful and willing to go above and beyond in providing any assistance a patient might require. They, like Dr Robin, are patient and kind.
Describe your experience with New Hope Center for Reproductive Medicine.
This is the most amazing clinic. I have been to two other clinics when we lived in other states and have never been treated with such compassion and care. New Hope is like a big family. I’ve never felt so at ease and as if we are in more capable hands as we are at New Hope n
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
We have done two ERA tests which were approximately $1500 for the first and $1000 for the second. We have had two husteroscopy’s that were $3000 each - which we will be reimbursed for by insurance, a cyst aspiration - which was $1000 - and again we will be reimbursed by insurance. Our frozen embryo transfer will be appx $4100
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
10
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

3
Age
33
Treated
2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
PCOS, Unexplained
3
Dr Robin is a very kind and compassionate woman. I did run into some issues with my thyroid while under her care and unfortunately the way her staff handled it and the consult I had with her, we had to switch clinics. I am thankful I did because I was diagnosed with thyroiditus and had to stop all treatments (she was still allowing me to do medicated IUI cycles while I was having the thyroid issues) once I started seeing my new endocronologist and fertility team. I feel like I certainly fell through the cracks at their practice
+ Read more
Age
33
Treated
2018
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI
Diagnosis
PCOS, Unexplained
3
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr Robin is a very kind and compassionate woman. I did run into some issues with my thyroid while under her care and unfortunately the way her staff handled it and the consult I had with her, we had to switch clinics. I am thankful I did because I was diagnosed with thyroiditus and had to stop all treatments (she was still allowing me to do medicated IUI cycles while I was having the thyroid issues) once I started seeing my new endocronologist and fertility team. I feel like I certainly fell through the cracks at their practice.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Question everything. If you don’t understand, ask. Also, if you’re not much of an emotional person, this clinic might not be for you.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
We did one round of Femara and Follistim with trigger and one round of IUi with just follistim and the trigger.
Describe your experience with the nursing staff.
The staff seemed disorganized and over worked. Each appointment never took place on time, and I was always there for over an hour (sometimes more) at each appointment.
Describe your experience with New Hope Center for Reproductive Medicine.
The team was very nice. They remembered your name and certainly were kind, just very disorganized. My appointments were never on time, which is problematic since I worked full time. The clinic seemed to have too many patients and not enough clinical staff.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
We were self pay, but the costs were what I expected them to be for what we did. When looking at ivf/invocell they were more expensive than expected.
Describe Robin Poe-Zeigler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Center for Reproductive Medicine.
N/A
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
3
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
27 - 31
Treated
2012 - 2016
Success with this Doc
Yes
Treatment
2 IUI, 2 IVF
Diagnosis
Endometriosis, PCOS
8
There is absolutely nothing negative I could say about Dr. Robin other than I wish I saw her more during my treatment. Even if it was her poking her head in to say hi and to see if everything is ok and answering any questions. I didnt see her much but when I did I loved her.... It was really close to one of my procedures and I didnt have any information sent to me yet.... I was very upset and emailed Dr. Robin. She was out of town emailed me back right away apologized and fixed the situation.
+ Read more
Age
27 - 31
Treated
2012 - 2016
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI, 2 IVF
Diagnosis
Endometriosis, PCOS
8
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
There is absolutely nothing negative I could say about Dr. Robin other than I wish I saw her more during my treatment. Even if it was her poking her head in to say hi and to see if everything is ok and answering any questions. I didnt see her much but when I did I loved her. The staff could improve in making you feel like a number and get some compassion from Dr. Robin. This is a very delicate emotional process and a lot of the staff is not sensitive to that.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Have a tough skin and try to not be so emotional attached to the process. Also, make sure you make them explain everything until you understand. A lot of times they did not explain things well what so ever before they happen. Also, make sure you are on top of your process and know what is supposed to happen and not just wait for them to tell you.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
I thought Dr. Robin could have not been better however, a lot of her staff is cold and unfriendly and makes you feel like you are doing them a favor by being there. Only a few were delicate and compassionate. The majority were not.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
I dont remember the details of this.
Describe your experience with the nursing staff.
I have already answered this question.
Describe your experience with New Hope Center for Reproductive Medicine.
I would say that a new patient needs to do a lot of research before doing this process and become education on all the options. I would also say to go to at least 2 clinics before making a decision on where to go.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
I prob spend all together with 2 retrievals and 3 implantation's mat least $55k.
Describe Robin Poe-Zeigler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Center for Reproductive Medicine.
I recommend 100% doing the genetic testing that I did during my second egg retrieval. I was not told about this for some reason until I asked about it.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Failed to convey critical information
8
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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6
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
6
Dr. Robin [Poe-Zeigler] is a great doctor but can be caught up on rules rather than compassion. She is not as willing to walk you through the process such as showing you your ultra sounds or walking through the process. She left us without hope which was difficult to process but there is nothing too negative I can say about her... We used donor embryos. She had me on Metformin, for prevention, thyroid meds because it was on the line, blood thinners because my blood clots too quick, estrogen, progesterone. This was our fourth round and our third negative. She left us in our office with the words “there is no earthly explanation why you are not pregnant”.
+ Read more
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
6
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin is a great doctor but can be caught up on rules rather than compassion. She is not as willing to walk you through the process such as showing you your ultra sounds or walking through the process. She left us without hope which was difficult to process but there is nothing too negative I can say about her.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
She is busy and has lots of clients so just know your hand won’t be held.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
She was very friendly and knows your name, but was not as good about showing you as she worked or walking you through things. I think it is just numbers she has less time to spend.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
We used donor embryos. She had me on Metformin, for prevention, thyroid meds because it was on the line, blood thinners because my blood clots too quick, estrogen, progesterone. This was our fourth round and our third negative. She left us in our office with the words “there is no earthly explanation why you are not pregnant”.
Describe your experience with the nursing staff.
They were all friendly and super helpful.
Describe your experience with New Hope Center for Reproductive Medicine.
The New Hope Center was very well organized and I almost never had a long wait. The staff and nurses were amazing and were willing to help. Their after work phone service was terrible and when there were emergencies you had to get gruff with them to even make headway.
Describe Robin Poe-Zeigler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Center for Reproductive Medicine.
We transferred two embryos with no selective reduction.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to call with results
  • Failed to convey critical information
6
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
25 - 26
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
Fertility Medications
Diagnosis
Other
10
Dr. Robin is an amazing doctor and human being. She cared about me as a person, as her patient and I really believe she wanted my husband and I to be happy and healthy. Our son is now 18 months old. While I didn't require many of the treatments of most people suffering with infertility, we are still 100% convinced that we have him thanks to her kindness and dedication to her craft. Her knowledge of infertility and desire to help couples is outstanding and she is unlike any other medical professional I have ever come across.
+ Read more
Age
25 - 26
Treated
2013 - 2014
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Other
10
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin is an amazing doctor and human being. She cared about me as a person, as her patient and I really believe she wanted my husband and I to be happy and healthy. Our son is now 18 months old. While I didn't require many of the treatments of most people suffering with infertility, we are still 100% convinced that we have him thanks to her kindness and dedication to her craft. Her knowledge of infertility and desire to help couples is outstanding and she is unlike any other medical professional I have ever come across.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Trust her.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Before Dr Robin, I had seen 5 different doctors at my normal GYN's office. For months I had described the issues I was having, and all 5 doctors told me I was "normal". Within the first 15 minutes of meeting Dr Robin, not only did she assure me it wasn't normal, but she also predicted what was wrong. And she was 100% correct.
Describe your experience with New Hope Center for Reproductive Medicine.
The worst weakness I experienced was the billing department. In the beginning I had several issues between insurance and my out of pocket costs, and lots of miscommunication in between. I was a patient their before they moved to their new location. After the move, those weaknesses seemed to get much better.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
They were very minor and worth every penny.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to call with results
  • Provided conflicting information
10
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 33
Treated
2017 - 2019
Success with this Doc
No
Treatment
Fertility Medications
Diagnosis
PCOS, Uterine Fibroids
10
I was remember going to my first appointment with Dr. Robin and being terrified. I was so ready to give up on having a child. I cried the entire consultation. She was patient and caring. It wasn’t just an act you could feel that she genuinely cared. I’ll never forget how she held my hands and prayed with me!... Doctor Robin’s office staff make you feel welcome as soon as you come through the door. They’re nice and they understand what everyone is going through and how we feel.
+ Read more
Age
31 - 33
Treated
2017 - 2019
Success with this Doc
No
Race
Black or African-American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
PCOS, Uterine Fibroids
10
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
I was remember going to my first appointment with Dr. Robin and being terrified. I was so ready to give up on having a child. I cried the entire consultation. She was patient and caring. It wasn’t just an act you could feel that she genuinely cared. I’ll never forget how she held my hands and prayed with me!
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Be open to different things
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Doctor Robin’s office staff make you feel welcome as soon as you come through the door. They’re nice and they understand what everyone is going through and how we feel.
Describe your experience with the nursing staff.
Excellent
Describe your experience with New Hope Center for Reproductive Medicine.
The clinic was well cleaned, organized and no long waiting. Not every appointment will you see Dr. Robin but the nurse practitioner is just as good and caring as Dr. Robin. Depending on how early your appointment is in the morning you and you have to do blood work. The lab tech may not be in so you’ll have to wait.
10
Doctor
Robin Poe-Zeigler
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
?
Treatment
6 IUI, 1 IVF
Diagnosis
Endometriosis, Unexplained
10
Dr Robin [Poe-Zeigler] is amazing and compassionate, and truly cares and wants to help you have your miracle... love her she is the most amazing and caring Dr I have ever met with, and she is so great at keeping you hopeful! [The nursing staff New Hope Center for Reproductive Medicine] are amazing and very compassionate.
+ Read more
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Investment Banker
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
6 IUI, 1 IVF
Diagnosis
Endometriosis, Unexplained
10
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
I love her she is the most amazing and caring Dr I have ever met with, and she is so great at keeping you hopeful!
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Don't hesitate to meet with her she is amazing and will listen to you and help :)
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr Robin is amazing and compassionate, and truly cares and wants to help you have your miracle :)
Describe your experience with the nursing staff.
They are amazing and very compassionate.
10
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.

10
Age
27
Treated
2015
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Anovulation, PCOS
10
Dr. Robin [Poe-Zeigler] is a bright light at the end of a dark tunnel. She gave our family literally a New Hope and a precious new baby girl. I cant express in to words how thankful I am for Dr. Robin and the staff at The New Hope Center...Dr. Robin is an amazing doctor. She is very responsive to questions...in person or via email. She makes herself fully accessible....Round of femera Monitored my egg growth with ultrasound scans trigger shot to confirm ovulation IUI...We spent estimated $3000
+ Read more
Age
27
Treated
2015
Success with this Doc
Yes
Race
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
Anovulation, PCOS
10
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin is a bright light at the end of a dark tunnel. She gave our family literally a New Hope and a precious new baby girl. I cant express in to words how thankful I am for Dr. Robin and the staff at The New Hope Center.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin is an amazing doctor. She is very responsive to questions...in person or via email. She makes herself fully accessible.
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
Round of femera Monitored my egg growth with ultrasound scans trigger shot to confirm ovulation IUI
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
We spent estimated $3000
10
Doctor
Robin Poe-Zeigler
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
32 - 33
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
6 IUI
Diagnosis
Endometriosis, PCOS, Immunological, Unexplained
10
$340 for each IUI which included sperm washing. My insurance covered ultrasounds and visits with a co-pay...Very caring and personal treatment!...Someone else's test results were once mistakenly provided to me, for an infection I did not have for a test they never performed on me. They figured out what happened in the mix up and apologized....I ovulate naturally, so we did natural IUI's. Once I tested positive for ovulation, using an at home test, we scheduled an IUI for 24 hours later. I was given intralipid infusions to prevent my immune system from rejecting implantation and pregnancy.
+ Read more
Age
32 - 33
Treated
2014 - 2015
Success with this Doc
Yes
Race
European, Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
6 IUI
Diagnosis
Endometriosis, PCOS, Immunological, Unexplained
10
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Extremely caring and compassionate!
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Don't wait on getting a consult! Best decision we ever made!
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Very caring and personal treatment!
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
I ovulate naturally, so we did natural IUI's. Once I tested positive for ovulation, using an at home test, we scheduled an IUI for 24 hours later. I was given intralipid infusions to prevent my immune system from rejecting implantation and pregnancy.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
$340 for each IUI which included sperm washing. My insurance covered ultrasounds and visits with a co-pay.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Failed to call with results
  • Provided conflicting information
10
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 34
Treated
2010 - 2013
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Uterine Fibroids, Other
10
She [Dr. Robin Poe-Zeigler] is detailed, honest, and authentically kind...She sat down with my husband & I and went through scenarios, her honest opinion, & with ease. I went through egg retrieval, IVF, & have frozen embryos with hopes of being able to expand our family before it is too late...She is very honest in statistically, logically, giving me advice on the safest and most successful outcome [in regards to Eset]...is now such a vital part of our family.
+ Read more
Age
31 - 34
Treated
2010 - 2013
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Uterine Fibroids, Other
10
How was your experience with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin is now such a vital part of our family. She is detailed, honest, and authentically kind. I am a mother because of Dr. Robin. She is absolutely an expert in this field & I would trust no one else, but Dr. Robin.
What's one piece of advice would you give a prospective patient of Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Trust her process. She has every intent to succeed if you follow the process & trust her.
During treatment, were you treated like a number or a human with Robin Poe-Zeigler at New Hope Center for Reproductive Medicine?
Dr. Robin & her staff became family. They were right beside us, until the day I was safely transferred to my OB as an expectant mom. I couldn't catch my breathe when I left because I was sobbing so hard; was going to miss them & was so thankful!
Describe the protocols Robin Poe-Zeigler used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
She sat down with my husband & I and went through scenarios, her honest opinion, & with ease. I went through egg retrieval, IVF, & have frozen embryos with hopes of being able to expand our family before it is too late.
Describe your experience with your nurse at New Hope Center for Reproductive Medicine. (Assigned nurse: Ms. Willa)
The nursing staff became our family as well, being honest, but guiding us through the process. Her voice told me how to inject hormones in to my body, but also that it was successful, that I was going to be a mom.
Describe your experience with New Hope Center for Reproductive Medicine.
They see a lot of patients, but they make me feel like I am their only patient when I am there. I trust this practice witg my feminine health & fertility more than anyone. They are family & the reason why we have a family.
Describe the costs associated with your care under Robin Poe-Zeigler at New Hope Center for Reproductive Medicine.
It all cost us about $15,000 for IVF treatment, pre-qualifying testing, meds, & freezing other retrieved embryos.
Describe Robin Poe-Zeigler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Center for Reproductive Medicine.
She is very honest in statistically, logically, giving me advice on the safest and most successful outcome.
10
Doctor
Robin Poe-Zeigler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.