How was your experience with Robin Thomas at CARE Fertility?
Dr. Thomas explained everything in detail to myself and husband. She worked quickly to get the answers we needed to move forward. She worked quickly through the (sometimes) painful procedures. She is compassionate, knowledgeable, and I would certainly recommend her to anyone.
What's one piece of advice would you give a prospective patient of Robin Thomas at CARE Fertility?
Know how quickly you want to work through the process. The diagnostic stage can take a bit of time waiting for results. The majority of the process is up to you on how quickly you make appointments, etc.
During treatment, were you treated like a number or a human with Robin Thomas at CARE Fertility?
Dr. Thomas was very kind. She explained things well and worked as quickly as possible through the painful diagnostic procedures.
Describe the protocols Robin Thomas used in your cycles at CARE Fertility and their degree of success.
We have not started the treatment process. However, our plan for moving forward is right on par for what we were expecting.
Dr. Thomas used her knowledge and experience to decide the right plan of action for us. She took our history and diagnostic results to create a treatment plan that was right for us.
Describe your experience with your nurse at CARE Fertility.
The nursing staff has been excellent. Our primary nurse has been organized, relatable, and very friendly.
Describe your experience with CARE Fertility.
The front desk clerk can be a bit unfriendly at times.
Our very first experience with the clinic, my obgyn had referred us at an appointment and recommended us walking over to see if we could set up an appointment. The clerk very shortly told us we’d have to fill out paperwork online before we could move forward. She made it very clear that we couldn’t get any information or move forward in any way until we had completed the information online.
At a later date, I called to double check an appointment time and she gave me the wrong time. Her tone was as if she didn’t have the time to deal with such a stupid question (like, you should know what time your appt is so stop bothering me).
In person, at the first visit, she was better. However, she isn’t a very good first impression for the clinic.
Aside from her, everyone else has been very kind, friendly, and professional!
Describe the costs associated with your care under Robin Thomas at CARE Fertility.
There was confusion with my insurance benefits, so we paid the $45 copay at each visit. However, the insurance did not cover everything the clinic expected so we received a bill (for diagnostic phase) around $700.
The IUI (self pay, insurance does not cover any treatment options) will be about $1,000, with everything included.
If we have to do IVF, (again self pay) will be about $10,000, with everything included.
Their website is has everything listed out for cost and what is included with treatment options. Their staff was also very informative and answered any questions we had regarding finances and cost.
Describe Robin Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CARE Fertility.
We talked briefly about this in our first visit/consultation. Her (and the clinic’s) approach is a single embryo transfer.
We also asked about the chance of having multiples with IUI. She explained the risk of multiples has drastically dropped and there really isn’t much of a chance.