Rated 9
Strongly recommend: 50%Neutral: 50%9
50% strongly recommend
3 reviews
Humanity
9
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.5
8.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9
9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Minnesota
Residency
NRMC
Fellowship
U. of Minnesota

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Roger Toffle works at

West Virginia University Center for Reproductive Medicine
Rated 8.5
Strongly recommend: 54%Neutral: 33%Don't recommend: 13%8.5

At 1 office

Morgantown
1322 Pineview Dr
Morgantown, WV 26505
304-598-3100
Explore Clinic

3 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
8
9
Age 34 - 35
5 IUI
3 IVF
Endometriosis
Unexplained
Income $50K - $99K
Teacher
2nd of 3 Docs
Neutral
Strongly Recommends
Successful
Dr. Toffle was very straight forward about my treatment. He would draw me a diagram of anything we were doing and list all of the options. He would then give me this paper to take home. At my appointments I always saw him and not a tech or a nurse. He was caring and compassionate. When my cycles didn't work he was sympathetic. I went to him just for monitoring first and even though he wasn't doing my actual medical cycles he still cared about how I was doing and checked in on me.
The clinic [West Virginia University Center for Reproductive Medicine] is very small. There are only 2 doctors. There are about 6 nurses. I like it here because everyone knows me. When I walk in I don't even have to give my name because they know who I am. I'm a person and not a number. The lab is small and there are only 2 people in the lab. The lab people are both very nice. I know everyone in the place which makes me feel very comfortable.
How was your experience with Roger Toffle at West Virginia University Center for Reproductive Medicine?
Dr. Toffle was very straight forward about my treatment. He would draw me a diagram of anything we were doing and list all of the options. He would then give me this paper to take home. At my appointments I always saw him and not a tech or a nurse. He was caring and compassionate. When my cycles didn't work he was sympathetic. I went to him just for monitoring first and even though he wasn't doing my actual medical cycles he still cared about how I was doing and checked in on me.
What's one piece of advice would you give a prospective patient of Roger Toffle at West Virginia University Center for Reproductive Medicine?
Go to him soon as I think he'll be retiring soon.
During treatment, were you treated like a number or a human with Roger Toffle at West Virginia University Center for Reproductive Medicine?
Dr. Toffle recognized me at my appointments and knew my history. He understood what we wanted and didn't treat me like a number. I had a missed miscarriage when I was with him and he wanted to schedule it for Friday but my brother was getting married so he changed his entire schedule to do it that day.
Describe the protocols Roger Toffle used in your cycles at West Virginia University Center for Reproductive Medicine and their degree of success.
We did Letrozole instead of Clomid on my IUI because I had 3 failed Clomid IUI cycles. I couldn't do IVF until the summer so he said it wouldn't hurt anything to try Letrozole and do IUI's with that.
Describe your experience with your nurse at West Virginia University Center for Reproductive Medicine. (Assigned nurse: Karen)
Karen is wonderful. She gave me her direct line, her e-mail, and her personal cell phone. She answers my e-mails within a few hours and my phone calls as soon as possible. She was even on vacation once and wrote me back to tell me she'd write when she was back. She's very professional and always gets me any answers I need.
Describe your experience with West Virginia University Center for Reproductive Medicine.
The clinic is very small. There are only 2 doctors. There are about 6 nurses. I like it here because everyone knows me. When I walk in I don't even have to give my name because they know who I am. I'm a person and not a number. The lab is small and there are only 2 people in the lab. The lab people are both very nice. I know everyone in the place which makes me feel very comfortable.
Describe the costs associated with your care under Roger Toffle at West Virginia University Center for Reproductive Medicine.
Monitoring ultrasound were $150, IUI's were $400
8
Doctor
Roger Toffle
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
9
Clinic
West Virginia University Center for Reproductive Medicine
Morgantown
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012, Unknown Success
10
10
Age 26
2 IUI
Unexplained
Income $50K - $99K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Toffle took time to explain everything and was wonderful to work with...you could tell he cared and didn't rush anything when we were there..... He listened and explained everything thoroughly in terms we could understand. He worked with us and made sure to know what we wanted and what our limits were and did everything he could to help us. He was so patient and kind and truly a light in a time that we were struggling to understand why we couldn't get pregnant.
The clinic [WVU Center for Reproductive Med] was very nice. We loved everything about the place. It was clean, privacy was respected, and the staff was amazing. We never had a bad experience ever and they always fit us in (even living an hour and a half away - they were so accommodating)... First, we started with just clomid. It did not react well with my body so we switched to femara. My body responded better to it. We did that for several cycles then included IUI with it. We did IUI twice. It didn't work. Dr Toffle was willing to do a third but we actually chose to pursue adoption and stopped treatments.
How was your experience with Roger Toffle at West Virginia University Center for Reproductive Medicine?
He listened and explained everything thoroughly in terms we could understand. He worked with us and made sure to know what we wanted and what our limits were and did everything he could to help us. He was so patient and kind and truly a light in a time that we were struggling to understand why we couldn't get pregnant.
What's one piece of advice would you give a prospective patient of Roger Toffle at West Virginia University Center for Reproductive Medicine?
I would just say ask questions and know how far you want to go in treatments...he will respect your wishes.
During treatment, were you treated like a number or a human with Roger Toffle at West Virginia University Center for Reproductive Medicine?
Dr Toffle took time to explain everything and was wonderful to work with...you could tell he cared and didn't rush anything when we were there.
Describe the protocols Roger Toffle used in your cycles at West Virginia University Center for Reproductive Medicine and their degree of success.
First, we started with just clomid. It did not react well with my body so we switched to femara. My body responded better to it. We did that for several cycles then included IUI with it. We did IUI twice. It didn't work. Dr Toffle was willing to do a third but we actually chose to pursue adoption and stopped treatments.
Describe your experience with the nursing staff at West Virginia University Center for Reproductive Medicine.
They were always so helpful and kind.
Describe your experience with West Virginia University Center for Reproductive Medicine.
The clinic was very nice. We loved everything about the place. It was clean, privacy was respected, and the staff was amazing. We never had a bad experience ever and they always fit us in (even living an hour and a half away - they were so accommodating)
Describe the costs associated with your care under Roger Toffle at West Virginia University Center for Reproductive Medicine.
My insurance would cover the medications and some testing. However, it did not cover the IUI so it was around $600 per time.
10
Doctor
Roger Toffle
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
West Virginia University Center for Reproductive Medicine
Morgantown
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2016, Unsuccessful
10
10
Age 31 - 34
2 IUI
Diminished Ovarian Reserve
PCOS
Tubal Blockage
Recurrent Pregnancy Loss
Other
European
Income $100K - $199K
Business Executive
2nd of 4 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Roger Toffle] legitimately cares about his patients and their outcomes...It took a little time for me to adjust to his bedside manner, but with time, I truly saw what an amazing doctor he was. During my miscarriages, he took amazing care of me. I feel like he is a conservative doctor and doesn't try to move straight to the expensive and risky fertility treatments...He was big on using pills, tracking ovulation and using ultrasounds to track eggs/activity. He always made room in his schedule for any needed appointments.
The nurses are top-notch at this office [West Virginia Center for Reproductive Medicine] . They are so kind and take the best care of the patients. They are there to cry, laugh, joke and support everyone and they legitimately care...There were some delays from lab results one time....they are human so this oversight didn't upset me. I called in, they apologized and we moved on...The clinic is private, clean and perfect for the practice.
How was your experience with Roger Toffle at West Virginia University Center for Reproductive Medicine?
It took a little time for me to adjust to his bedside manner, but with time, I truly saw what an amazing doctor he was. During my miscarriages, he took amazing care of me. I feel like he is a conservative doctor and doesn't try to move straight to the expensive and risky fertility treatments.
What's one piece of advice would you give a prospective patient of Roger Toffle at West Virginia University Center for Reproductive Medicine?
He is in the process of retiring, so this won't really apply.
During treatment, were you treated like a number or a human with Roger Toffle at West Virginia University Center for Reproductive Medicine?
He legitimately cares about his patients and their outcomes.
Describe the protocols Roger Toffle used in your cycles at West Virginia University Center for Reproductive Medicine and their degree of success.
He was big on using pills, tracking ovulation and using ultrasounds to track eggs/activity. He always made room in his schedule for any needed appointments.
Describe your experience with your nurse at West Virginia University Center for Reproductive Medicine. (Assigned nurse: Vicky)
The nurses are top-notch at this office. They are so kind and take the best care of the patients. They are there to cry, laugh, joke and support everyone and they legitimately care.
Describe your experience with West Virginia University Center for Reproductive Medicine.
The clinic is private, clean and perfect for the practice.
Describe the costs associated with your care under Roger Toffle at West Virginia University Center for Reproductive Medicine.
I believe IUIs were $250
What specific things went wrong at West Virginia University Center for Reproductive Medicine?
  • Failed to call with results
Describe the specific things that went wrong at West Virginia University Center for Reproductive Medicine.
There were some delays from lab results one time....they are human so this oversight didn't upset me. I called in, they apologized and we moved on.
10
Doctor
Roger Toffle
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
West Virginia University Center for Reproductive Medicine
Morgantown
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources