Rated 6
Strongly recommend: 27%Don't recommend: 73%6
27% strongly recommend
9 reviews
Humanity
7.4
7.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6.5
6.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.4
4.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.1
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Georgetown
Residency
U of Chicago
Fellowship
USC

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Rogerio Lobo works at

Columbia University
Rated 8.8
Strongly recommend: 77%Neutral: 14%Don't recommend: 9%8.8

At 1 office

New York
5 Columbus Circle
New York, NY 10019
(646) 756-8282
Explore Clinic

9 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Unsuccessful
5
8
Age 40 - 43
5 IVF
3 Egg Freezing
2 Embryo Freezing
European
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
He [Dr. Lobo] does not email patients. Will only call you when you request a call. Unfortunately, I miscarried the only embryo I had left and its happening during Covid. He was not helpful or comforting to help me make decisions about a D&C. ... I am disappointed that he didn't go the extra mile to make sure My next steps were squared away.
1. I decided that I would take a break over the Dec holidays. We agreed that I should call in January when I got my period. I called in January and i was told they [Columbia University] were closed for maintenance. No one thought to tell me. Perhaps I would have not taken a break in Dec but perwasn't given that choice b/c no one thought ahead. 2. I had two frozen embroys. One did not surive the thaw. I was told that was bad luck and only happens 5 percent of the time. I miscarried the other. 3. I miscarried during Covid and no one could set a plan for a D&C for a 5 days and had to wait 8 days after no hearing an heartbeat to get a D&C.
How was your experience with Rogerio Lobo at Columbia University?
He does not email patients. Will only call you when you request a call. Unfortunately, I miscarried the only embryo I had left and its happening during Covid. He was not helpful or comforting to help me make decisions about a D&C. In fact, he said one thing and the nurse said the other. I am now communicating with the head of the practice. I am disappointed that he didn't go the extra mile to make sure My next steps were squared away.
What's one piece of advice would you give a prospective patient of Rogerio Lobo at Columbia University?
Make sure you have your questions lined up and your follow up questions and do not feel intimated if you get the sense you are being rushed. Keep talking until you are comfortable with the next steps of care.
During treatment, were you treated like a number or a human with Rogerio Lobo at Columbia University?
Dr Lobo followed up with phone calls but besides that it was the nurse that managed my case.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Melissa )
She was fine but again wasn't helpful during the miscarriage. Nurse and doctor not on the same page and led to more upsetment
Describe your experience with Columbia University.
they are organized. no surprises with prices. Communication is ok. I was a month behind bc no one told me that the lab was closing for maintenance. you will not see your Doctor at every visit. Possible that will not do any of the procedures either. They are really just reviewing the case.
Describe the costs associated with your care under Rogerio Lobo at Columbia University.
I have GHI. Most was covered. I paid 2500 for embryo biopsy for each round. I paid PGS testing directly to the lab.
What specific things went wrong at Columbia University?
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Columbia University.
1. I decided that I would take a break over the Dec holidays. We agreed that I should call in January when I got my period. I called in January and i was told they were closed for maintenance. No one thought to tell me. Perhaps I would have not taken a break in Dec but perwasn't given that choice b/c no one thought ahead. 2. I had two frozen embroys. One did not surive the thaw. I was told that was bad luck and only happens 5 percent of the time. I miscarried the other. 3. I miscarried during Covid and no one could set a plan for a D&C for a 5 days and had to wait 8 days after no hearing an heartbeat to get a D&C.
5
Doctor
Rogerio Lobo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Columbia University
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012 - 2013, Unsuccessful
5
5
Age 31 - 32
4 IUI
1 IVF
2 Egg Freezing
Embryo Freezing
Unexplained
European
Income $100K - $199K
Business Executive
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
If you want good sound advice but don't care as much about a personal connection with your RE, Dr.Lobo will be great for you. Some people prefer to keep things all business and are more analytical in their approach - in this case, Dr. Lobo would be a great fit. Come as prepared as possible to your consultation - have questions ready to go, and do some research in advance.... As someone with unexplained infertility, Dr. Lobo recommended 3 IUI's before moving on to IVF, but suggested that success rate with IUI would be relatively low. Since I responded well to medicated cycles, we went that route instead of injectibles. I ultimately ended up doing 4 IUI's - 2 with Clomid, 1 with Femara, and one natural because I ended up with a cyst from the Clomid. None were successful.
This clinic [Columbia University] does provide good treatment plans and care - that I feel like align well with other clinics I visited. However, it was SO manufactured. Did not feel personal at all and completely lacked any sort of human touch. I did feel confident in the quality of my care overall, but going through an emotional process with very little apparent empathy was tough....The office was like a factory. Dr. Lobo didn't actually perform any of my procedures, and on my 4th IUI, the doctor said, "This must be your first IUI - you seem nervous" Clearly he hadn't read my file. It was clear that they were trying to cycle people through as quickly as possible and I didn't trust that I would have success when the people performing my procedures weren't even familiar with my record.
How was your experience with Rogerio Lobo at Columbia University?
Dr. Lobo was very knowledgeable and matter-of-fact. He told me what he recommended and set a plan in motion, and was kind but I did feel like I was one in about a million patients. My individual success didn't seem super important. Or the emotional aspect of fertility treatments.
What's one piece of advice would you give a prospective patient of Rogerio Lobo at Columbia University?
If you want good sound advice but don't care as much about a personal connection with your RE, Dr.Lobo will be great for you. Some people prefer to keep things all business and are more analytical in their approach - in this case, Dr. Lobo would be a great fit. Come as prepared as possible to your consultation - have questions ready to go, and do some research in advance.
During treatment, were you treated like a number or a human with Rogerio Lobo at Columbia University?
The office was like a factory. Dr. Lobo didn't actually perform any of my procedures, and on my 4th IUI, the doctor said, "This must be your first IUI - you seem nervous" Clearly he hadn't read my file. It was clear that they were trying to cycle people through as quickly as possible and I didn't trust that I would have success when the people performing my procedures weren't even familiar with my record.
Describe the protocols Rogerio Lobo used in your cycles at Columbia University and their degree of success.
As someone with unexplained infertility, Dr. Lobo recommended 3 IUI's before moving on to IVF, but suggested that success rate with IUI would be relatively low. Since I responded well to medicated cycles, we went that route instead of injectibles. I ultimately ended up doing 4 IUI's - 2 with Clomid, 1 with Femara, and one natural because I ended up with a cyst from the Clomid. None were successful.
Describe your experience with the nursing staff at Columbia University.
Again, this whole clinic felt like a factory. People were nice enough but I might as well have been a cardboard cut-out. Nothing felt personal at all.
Describe your experience with Columbia University.
This clinic does provide good treatment plans and care - that I feel like align well with other clinics I visited. However, it was SO manufactured. Did not feel personal at all and completely lacked any sort of human touch. I did feel confident in the quality of my care overall, but going through an emotional process with very little apparent empathy was tough.
Describe the costs associated with your care under Rogerio Lobo at Columbia University.
I believe that I paid approximately $300/ea. for 4 IUI's. I did have partial insurance coverage.
Describe Rogerio Lobo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
N/A
What specific things went wrong at Columbia University?
  • Failed to call with results
Describe the specific things that went wrong at Columbia University.
I did have to call at least once to get results that were not sent to me. Generally they were very good about this, but I do remember calling at least once.
5
Doctor
Rogerio Lobo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Columbia University
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Unknown Success
9
10
Age 42
2 IUI
European
Income $100K - $199K
Writer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
During visits, regardless of type, [Dr. Lobo] made me feel at ease. He also was able to relate what was going on in terms I could understand, so I didn't feel "in the dark" about anything going on. Although I did not conceive from the one cycle of IUI I did under his care, I felt confident in his knowledge and his abilities. I felt cared for and I was not disappointed when I did not conceive--because of his candid and caring nature.
Columbia is great. I feel comfortable there, and I trust the staff. I think you do need to be on your toes and up to date on your progress, as they are busy. I do a lot of following up on my own. Sometimes I get direction on next steps but I have no idea when it starts or how.... I love the nursing staff at Columbia. Everyone is compassionate and professional and knowledgeable
How was your experience with Rogerio Lobo at Columbia University?
During visits, regardless of type, he made me feel at ease. He also was able to relate what was going on in terms I could understand, so I didn't feel "in the dark" about anything going on. Although I did not conceive from the one cycle of IUI I did under his care, I felt confident in his knowledge and his abilities. I felt cared for and I was not disappointed when I did not conceive--because of his candid and caring nature.
What's one piece of advice would you give a prospective patient of Rogerio Lobo at Columbia University?
Don't be afraid to have an exhausting list o questions.
During treatment, were you treated like a number or a human with Rogerio Lobo at Columbia University?
He was easy to talk to and answered my questions and concerns in a way I understood.
Describe the protocols Rogerio Lobo used in your cycles at Columbia University and their degree of success.
We performed a standard IUI - Clomid from day 3 of my cycle, then Ovidrel, then IUI 36 hours later
Describe your experience with your nurse at Columbia University. (Assigned nurse: Christine Helbo)
I love the nursing staff at Columbia. Everyone is compassionate and professional and knowledgeable
Describe your experience with Columbia University.
Columbia is great. I feel comfortable there, and I trust the staff. I think you do need to be on your toes and up to date on your progress, as they are busy. I do a lot of following up on my own. Sometimes I get direction on next steps but I have no idea when it starts or how. But so far I haven't had any problems with te clinic itself
Describe the costs associated with your care under Rogerio Lobo at Columbia University.
I had the typical co-pays for visits
Describe Rogerio Lobo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I opt for single transfer
9
Doctor
Rogerio Lobo
Humanity
Communication
Frequency Seen
Compassion
Adaptability
10
Clinic
Columbia University
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

Unsuccessful
0
0
5 IVF
Egg Freezing
European
Income $500K
Business Executive
2nd of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We both had a good feeling about Dr. Lobo when we started our treatment. Little did we know we would never see him again after our first meeting and had to deal with different doctors on every next appointment.
When in panic that they would discard good embryos, that they mixed up our file with someone else's, it took me 2 hours to talk to someone...
How was your experience with Rogerio Lobo at Columbia University?
We both had a good feeling about Dr. Lobo when we started our treatment. Little did we know we would never see him again after our first meeting and had to deal with different doctors on every next appointment. Because it wasn't our first time to the rodeo and we knew what to expect and what was going on. The treatment was very "factory"-like and it felt like we were pushed through the machine with very little consideration for the psychological impact of the treatment or questions that we had along the way.
What's one piece of advice would you give a prospective patient of Rogerio Lobo at Columbia University?
If everything goes smoothly, you are probably going to be ok. It hardly ever goes smoothly.... Consider other doctors and clinics as well.
During treatment, were you treated like a number or a human with Rogerio Lobo at Columbia University?
While doctor Lobio was our primary doctor, we met with different doctors on every appointment. Doctors were talking to us from the paper work they had in front of them and not based on a prior relation. We had 23 embryos, of which 8 seemed good enough for transfer or freezing on day 5. We had one transferred. On day six, to our surprise we learned that none seemed to be good enough to freeze. We got an impersonal call and there was no explanation, nor was anyone available for an explanation. When in panic that they would discard good embryos, that they mixed up our file with someone else's, it took me 2 hours to talk to someone who simply confirmed: none of them were good enough for storage and we didn't make a mistake. End of story...
Describe your experience with the nursing staff at Columbia University.
There was no personal connection
0
Doctor
Rogerio Lobo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Columbia University
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019 - 2021, Successful
10
10
Age 34 - 36
2 IVF
2 Egg Freezing
Unexplained
European
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Lobo is brilliant! I trust his judgment and medical decision making whole heartedly. He is kind, patient and always available when you need him. Most importantly when things didn’t work out, he was always open and flexible with adjusting and trying a new strategy...I was treated with compassion snd kindness and tremendous sensitivity from my doctor and the clinic staff...
I was treated with compassion snd kindness and tremendous sensitivity from my doctor and the clinic staff [at Columbia University]...The clinic is clean and well organized. The phlebotomy team are experts at what they do ( always an easy morning monitoring experience)...Melissa (nurse) and Lily ( coordinator) were so kind and always went out of their way to accommodate and support me throughout each cycle...
How was your experience with Rogerio Lobo at Columbia University?
Dr. Lobo is brilliant! I trust his judgment and medical decision making whole heartedly. He is kind, patient and always available when you need him. Most importantly when things didn’t work out, he was always open and flexible with adjusting and trying a new strategy. I trusted him every step of the way.
What's one piece of advice would you give a prospective patient of Rogerio Lobo at Columbia University?
Come prepared with your questions, Dr. Lobo explains everything thoroughly.
During treatment, were you treated like a number or a human with Rogerio Lobo at Columbia University?
I was treated with compassion snd kindness and tremendous sensitivity from my doctor and the clinic staff.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Melissa )
Melissa (nurse) and Lily ( coordinator) were so kind and always went out of their way to accommodate and support me throughout each cycle.
Describe your experience with Columbia University.
The clinic is clean and well organized. The phlebotomy team are experts at what they do ( always an easy morning monitoring experience). During the peak of the pandemic the clinic took all precautions to assure the patients safety.
Describe the costs associated with your care under Rogerio Lobo at Columbia University.
Partially covered by insurance
10
Doctor
Rogerio Lobo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Columbia University
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
5
7
Age 40 - 41
1 IUI
IVF
1 Egg Freezing
PCOS
European
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
I think Dr. Lobo is a great doctor. I feel confident that he knows what he is doing, is aware of the latest research, and is at the top of the field. His bedside manner could be better, and sometimes I would appreciate more information about the next steps, but I know that I'm receiving excellent medical treatment. ... I feel like Dr. Lobo knows my case and is up to date on the procedures I've had done, my case, and the next steps.
The office [Columbia University] is very nice and in a convenient location near Columbus Circle. All of the staff is nice and helpful when asked but no extra information is given which often leaves me with questions. I find I really have to go out of the way to ask extra questions about my treatment and next steps. ... I feel like Dr. Lobo knows my case and is up to date on the procedures I've had done, my case, and the next steps.
How was your experience with Rogerio Lobo at Columbia University?
I think Dr. Lobo is a great doctor. I feel confident that he knows what he is doing, is aware of the latest research, and is at the top of the field. His bedside manner could be better, and sometimes I would appreciate more information about the next steps, but I know that I'm receiving excellent medical treatment.
What's one piece of advice would you give a prospective patient of Rogerio Lobo at Columbia University?
Be proactive and ask as many questions as possible.
During treatment, were you treated like a number or a human with Rogerio Lobo at Columbia University?
I feel like Dr. Lobo knows my case and is up to date on the procedures I've had done, my case, and the next steps.
Describe your experience with Columbia University.
The office is very nice and in a convenient location near Columbus Circle. All of the staff is nice and helpful when asked but no extra information is given which often leaves me with questions. I find I really have to go out of the way to ask extra questions about my treatment and next steps.
5
Doctor
Rogerio Lobo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Columbia University
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
6
4
Age 44 - 45
1 IUI
Donor Sperm
Diminished Ovarian Reserve
European
Income $100K - $199K
Consultant
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Rogerio Lobo] was great , but the rest of his practice not so good. I was disappointment he didn't perform the iui as planned. I saw a different doc each visit and I feel the other docs mistimed the procedure...Make sure you get to see him each appointment and not his colleagues...relied to much on me guessing that I was ovulating from my novice use of OV tests...Iui unmedicated
[The nurses at Columbia University are] Not helpful...I fee they mistimed the iui and didn't check me regularly enough to see if I was ovulating. I had to request the scans. Also they charged me way more than I was expecting...They relied to much on me guessing that I was ovulating from my novice use of OV tests. Ask lots of questions and request that your doc perform all procedures. Also I was billed way more than expected so double check the cost of everything.
How was your experience with Rogerio Lobo at Columbia University?
Dr lobo was great , but the rest of his practice not so good. I was disappointment he didn't perform the iui as planned. I saw a different doc each visit and I feel the other docs mistimed the procedure
What's one piece of advice would you give a prospective patient of Rogerio Lobo at Columbia University?
Make sure you get to see him each appointment and not his colleagues
During treatment, were you treated like a number or a human with Rogerio Lobo at Columbia University?
Routine procedure ....
Describe the protocols Rogerio Lobo used in your cycles at Columbia University and their degree of success.
Iui unmedicated
Describe your experience with the nursing staff at Columbia University.
Not helpful
Describe your experience with Columbia University.
They relied to much on me guessing that I was ovulating from my novice use of OV tests. Ask lots of questions and request that your doc perform all procedures. Also I was billed way more than expected so double check the cost of everything.
Describe the costs associated with your care under Rogerio Lobo at Columbia University.
Approx $5k
What specific things went wrong at Columbia University?
  • Lost appointments
  • Provided conflicting information
Describe the specific things that went wrong at Columbia University.
I fee they mistimed the iui and didn't check me regularly enough to see if I was ovulating. I had to request the scans. Also they charged me way more than I was expecting
6
Doctor
Rogerio Lobo
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
4
Clinic
Columbia University
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012 - 2013, Successful
10
10
Age 36 - 37
2 IUI
IVF
South Asian
Income $200K - $499K
Architect
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Lobo is excellent. He has excellent bedside manners. He is very knowledgeable and speaks and asks questions with lots of empathy and yet he is very clear and precise about treatment ideas, etc... This clinic [Columbia Fertility] is rotational so you see whoever is on duty and all the doctors are excellent. Dr. Lobo had explained that ahead of time and asked me if I was ok with it the first time I met him.
This clinic [Columbia Fertility] is rotational so you see whoever is on duty and all the doctors are excellent... [The staff] do a better job than most hospital nurses...Dr Lobo is excellent. He has excellent bedside manners.
How was your experience with Rogerio Lobo at Columbia University?
He is excellent. I got very lucky but he is just so even handed and fantastic. I had nothing g to complain about. This clinic is rotational so you see whoever is on duty and all the doctors are excellent. Dr. Lobo had explained that ahead of time and asked me if I was ok with it the first time I met him. He sets the path , the others follow and do the procedure. He would still answer all my questions and help decide a treatment path.
What's one piece of advice would you give a prospective patient of Rogerio Lobo at Columbia University?
He is excellent. I had no complaints.
During treatment, were you treated like a number or a human with Rogerio Lobo at Columbia University?
Dr Lobo is excellent. He has excellent bedside manners. He is very knowledgable and speaks and asks questions with lots of empathy Nd yet he is very clear and precise about treatment ideas, etc.
Describe your experience with the nursing staff at Columbia University.
They not what they are doing. The needle pricks are to a minimum and they do a better job than most hospital nurses.
10
Doctor
Rogerio Lobo
Humanity
Communication
Frequency Seen
Compassion
Adaptability
10
Clinic
Columbia University
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012 - 2013, Successful
10
10
Age 36 - 37
2 IUI
IVF
South Asian
Income $200K - $499K
Architect
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Lobo] was very empathetic, very thorough and straightforward. Very very professorial and not interested in the business side of IVF treatments... He is excellent. He is knowledgeable and understood my needs and urgency but did not try to push the most expensive treatments first.
It [Columbia Fertility] is a group practice and [you] will see everyone and not just him. The whole practice is very competent [The group nurses] were very experienced... [Our doctor was] very very professorial and not interested in the business side of IVF treatments.
How was your experience with Rogerio Lobo at Columbia University?
He is excellent. He is knowledgeable and understood my needs and urgency but did not try to push the most expensive treatments first. He explained that it is a group practice and I would see others and not just him.
What's one piece of advice would you give a prospective patient of Rogerio Lobo at Columbia University?
It is a group practice and will see everyone and not just him. The whole practice is very competent
During treatment, were you treated like a number or a human with Rogerio Lobo at Columbia University?
He was very empathetic, very thorough and straightforward. Very very professorial and not interested in the business side of IVF treatments
Describe your experience with the nursing staff at Columbia University.
They were very experienced
10
Doctor
Rogerio Lobo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Columbia University
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources