Rated 9.7
Strongly recommend: 88%Neutral: 12%9.7
88% strongly recommend
16 reviews
Humanity
9.7
9.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.9
8.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.9
5.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Ross U
Residency
Wayne State U
Fellowship
Wayne State U

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Roohi Jeelani works at

Kindbody (formerly Vios Fertility Institute)
Rated 9
Strongly recommend: 79%Neutral: 14%Don't recommend: 7%9

At 1 office

Chicago - Wicker Park
1455 N Milwaukee Ave
Chicago, IL 60622
773.435.9036
Explore Clinic

13 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 38 - 39
2 IVF
East Asian
South Asian
Income $100K - $199K
Graphic Designer
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My initial (virtual) consultation started a bit later than scheduled...although it did start a bit later, I didn't feel rushed. I felt that [Dr. Roohi Jeelani] was attentive and present...gave you the option to choose if additional supplements would benefit the process...understood that there's always a price tag...that was good because I didn't feel like I was obligated to do it, if it wasn't financially possible...also, helped with coupons and the best sources to purchase from...
I love that the clinics [Vios Fertility Institute] were in different areas of Chicago. I work remotely, so it was a relief to be able to schedule my appointments based off where I was working..[nurses] always greeted you by your name...had to wait in our vehicles for a text or a call to enter and so there was a lot more communication outside of the face to face. We always had something to talk about. They're positive people and makes you happy that you are in their care.
How was your experience with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Dr. Jeelani comes highly recommended. I did my fair share of research prior to and I knew immediately I wanted her to help me. My initial (virtual) consultation started a bit later than scheduled, as she was consulting with another patient. and although it did start a bit later, I didn't feel rushed. I felt that she was attentive and present and listening to my journey alone. She assured me that I wasn't alone and instilled hope. She performed a hysteroscopy as well as my last transfer.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Trust the process. Know that you will be in good hands. Ask any and all the questions you have, because you will need that peace of mind. Know that she's cheering for you too!
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Working Dr. Jeelani, I had/have always felt that she treated me like a human. Dr. Jeelani would personally respond to any and all my weird, repetitive, and abundant questions I had along the way. She's very personable and really understands the journey as she is going thru the process herself. She "gets" it. She has a gentle voice. She's very smart and I feel really takes into consideration YOUR situation and adjusts the accordingly. What I mean by that is, it's not a cookie cutter kinda thing. I trust her and her process.
Describe the protocols Roohi Jeelani used in your cycles at Kindbody (formerly Vios Fertility Institute) and their degree of success.
Initially, I thought the process would be retrieval and go time. But Dr. Jeelani explained that we should go through the retrieval process once more in order to obtain the best quality eggs to better reach the family size, we desired. So we went through 2.5 rounds of the retrieval process. Shots, labs, patches - the whole 9 yards. Seeing the results of the first run, adjustments we made to hopefully made the next ones even better. round 2 of the retrieval process, however, didn't produce the number of follicles we hoped for, and with a lot of back and forth and for the sake of my coverage (I knew I wouldn't have enough to cover another retrieval round if i went forward), so I had decided to cancel that round and start the cycle over again. The 3rd cycle was much more promising. Dr. Jeelani always gave you the option to choose if additional supplements would benefit the process, btu she also understood that there's always a price tag - so that was good because I didn't feel like I was obligated to do it, if it wasn't financially possible. She also, helped with coupons and the best sources to purchase from.Omnitrope was a REALLY expensive one used along the way, but somehow we managed to include that in my adjusted protocol. my thyroid medication was monitored and adjusted accordingly.
Describe your experience with the nursing staff at Kindbody (formerly Vios Fertility Institute).
They always greeted you by your name. Due to our current climate, we had to wait in our vehicles for a text or a call to enter and so there was a lot more communication outside of the face to face. We always had something to talk about. They're positive people and makes you happy that you are in their care.
Describe your experience with Kindbody (formerly Vios Fertility Institute).
I love that the clinics were in different areas of Chicago. I work remotely, so it was a relief to be able to schedule my appointments based off where I was working or however it fit best into my schedule. Clinics are clean, there's always water, coffee, tea, juice and even snacks available as you wait. Bathrooms were always stocked with toilet paper, wipes and your sanitary needs.
Describe your experience with your monitoring appointments at Kindbody (formerly Vios Fertility Institute).
Monitoring appointments we very well organized. Especially with having to social distant. We would arrive at our scheduled time, wait in our car for the cue to enter, they would record your temp and vitals and take you right into labs ro your ultrasound. Almost always it was you and the staff and occasionally walk passed one other patient in transition of rooms. but everything was super fast and easy.
Describe the costs associated with your care under Roohi Jeelani at Kindbody (formerly Vios Fertility Institute).
At first I had continued coverage through Cobra from my last place of employment. That allowed me to start my fertility journey through IVF. My coverage was actually really great - I had no deductible and the majority of my medication was covered, except from omnitrope and any additional recommended supplements. BUT my monthly premiums were $725 - that was really hefty for me. I've recently, changed over to the marketplace plan due to exhausting my benefits with my previous insurance and it's a struggle. Paying a much lower premium of $431, I have a $6700 deductible, but from what I was informed, would be fulfilled after one round of meds as those can cost anywhere from $15 - 22K. I don't remember the exact numbers but the cost of the retrieval is the more costly part of the process. Embryo storage is about $750 annually after the first year and a Transfer cycle is about $5K, if i recall properly.
Describe Roohi Jeelani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody (formerly Vios Fertility Institute).
Yes, it came highly recommended that we transfer one embryo at a time due to the health risks that would come with it. I'm nearing my forties and we didn't want to take the risks over the "faster chance" of growing our family instantaneously.
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody (formerly Vios Fertility Institute)
Glenview
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021, Successful
NPS
10
NPS
10
Age 33
2 IVF
Male Factor
South Asian
Income $200K - $499K
Doctor
Strongly Recommends
Strongly Recommends
Successful
Dr Jeelani gave her personal number and always answered if I had a question...I completely trusted her with the whole process....I had two egg retrieval to bank embryos and then an egg transfer...I felt very special at Vios. I had a lot of attention from the staff and from the doctor. My treatment plan was made for me...Her knowledge and expertise led to get success of my treatment...
They [Vios Fertility Institute] ran on time and were prompt in their responses. My ultrasound technician was very sweet and gentle. She always was positive which helps when you are going the process. I never had any issues with the billing or front desk. All the consents were sent before procedures so you had enough time to review them...My nurses were very sweet and personable. They always had a smile on their faces and were always prompt to respond. There is a lot of communication needed and they were very specific and gave good directions. I felt like I was in good hands.
How was your experience with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Dr Jeelani gave her personal number and always answered if I had a question. Her knowledge and expertise led to get success of my treatment. I am so happy I found her. I completely trusted her with the whole process.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
I would make sure you trust the process and be patient!
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
I felt very special at Vios. I had a lot of attention from the staff and from the doctor. My treatment plan was made for me.
Describe the protocols Roohi Jeelani used in your cycles at Kindbody (formerly Vios Fertility Institute) and their degree of success.
I am not sure the exact procedures but I had two egg retrieval to bank embryos and then an egg transfer.
Describe your experience with your nurse at Kindbody (formerly Vios Fertility Institute).
My nurses were very sweet and personable. They always had a smile on their faces and were always prompt to respond. There is a lot of communication needed and they were very specific and gave good directions. I felt like I was in good hands.
Describe your experience with Kindbody (formerly Vios Fertility Institute).
My clinic was very nice. They ran on time and were prompt in their responses. My ultrasound technician was very sweet and gentle. She always was positive which helps when you are going the process. I never had any issues with the billing or front desk. All the consents were sent before procedures so you had enough time to review them.
Describe the costs associated with your care under Roohi Jeelani at Kindbody (formerly Vios Fertility Institute).
I had great insurance so this was not concerning to me.
Describe Roohi Jeelani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody (formerly Vios Fertility Institute).
My doctor chose to have a single embryo transfer. I completely agree since this was my first pregnancy.
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody (formerly Vios Fertility Institute)
Hoffman Estates
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 33
1 IVF
Anovulation
PCOS
Other
European
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
[Dr. Jeelani] has been through this as a patient and often talks about how that has informed her practice. You will notice the difference...She gave me her personal cell number so I could call or text with questions or concerns. While I didn’t actually see her often, I always knew she was available...does not have you on a standard protocol and is willing to think outside of the box
Overall, I was really pleased with Vios. I had my first consult in the week when everything started to close because of COVID-19. I had some trouble with communication and lost paperwork, but that could have been because they were transitioning their way of working. This clinic can be somewhat inconsistent in answering the phone, I find that messaging in the portal is a more effective way of communicating.
How was your experience with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Dr Jeelani is extremely passionate and committed to her work. She very thoroughly explained everything I could expect at our consuls and patiently answered all of my questions. She has been through this as a patient and often talks about how that has informed her practice. You will notice the difference. I never felt dismissed, talked down to, or ignored in Dr Jeelani’s care. She gave me her personal cell number so I could call or text with questions or concerns. While I didn’t actually see her often, I always knew she was available. She even reached out to me a few times just to see how I was handling bad news or a recent procedure she wasn’t able to perform.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Trust her and trust the process. If you have questions about a decision she had made, don’t be afraid to ask. She does not have you on a standard protocol and is willing to think outside of the box—so if something seems different than you expected it’s probably because she put a lot of thought into it!
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
I received all of my care with Vios during COVID, starting with my consult in March 20, 2020. In spite of the chaos of the clinic adapting, I came to know the staff who did my monitoring and my assigned nurse well. When I had setbacks, Dr Jeelani would call and/or text me, even after her work day was done, to make sure I understood what had happened and what my next steps were. Once, I had an FET monitoring appointment that wasn’t going well and the person who did my ultrasound sent a text to Dr Jeelani while I was still on the table to make sure she looked at my scans quickly! And she did! Any clinic is busy, but I felt like they treated me as an individual and I felt like everyone was rooting for me.
Describe the protocols Roohi Jeelani used in your cycles at Kindbody (formerly Vios Fertility Institute) and their degree of success.
For retrieval, we used the antagonist protocol. I used follistim, menopur, and a dual trigger of HCH and lupron. I have PCOS so she kept doses very low as long as possible to reduce the risk of OHSS. Dr Jeelani also planned for a freeze all cycle to reduce OHSS risk. I have anovulatory PCOS so I started stims on CD30. The low doses and late start meant I stimmed a bit longer than we than expected. I had 30 eggs retrieved, 15 fertilize with ICSI, and 9 freezable blasts (5 day 5, 4 day 6). I did end up developing mild OHSS that was treated with watchful waiting, sodium, and electrolytes. For FET, I started with standard lupron and estradiol pills and patches. I had a bad response to lupron and Dr Jeelani took me off of it. Unfortunately, over three FET attempts we determined that my body did not respond well to synthetic estrogen as I would develop fluid and poor lining. Each of these FETs were cancelled. For my successful FET we used a very low dose stims protocol with 5 days of letrozole, 5 days of follistim, and an HCG trigger. I did not develop OHSS on this protocol. In my cancelled cycles, Dr Jeelani also determined that I have a persistently thin lining. With the mini-stim protocol my lining was trilaminar and 6mm. She explained that I had a slightly lower chance of success but that she felt it was okay to proceed because I had so many embryos. Ultimately, she made clear that it was my choice. I used three forms of progesterone because I’d had a previous miscarriage. I became pregnant on that cycle!
Describe your experience with your nurse at Kindbody (formerly Vios Fertility Institute). (Assigned nurse: Alexis)
Alexis was wonderful!!! She was always quick to call with results and next steps, she listened to all of my questions, and promptly responded when I had questions. When I reached out with concerns she always took them seriously.
Describe your experience with Kindbody (formerly Vios Fertility Institute).
Overall, I was really pleased with Vios. I had my first consult in the week when everything started to close because of COVID-19. I had some trouble with communication and lost paperwork, but that could have been because they were transitioning their way of working. This clinic can be somewhat inconsistent in answering the phone, I find that messaging in the portal is a more effective way of communicating.
Describe the costs associated with your care under Roohi Jeelani at Kindbody (formerly Vios Fertility Institute).
My testing and treatment were largely covered by my insurance. For IVF and FET, including medications and accupuncture, my husband and I estimate we sent less than $7000 out of pocket.
Describe Roohi Jeelani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody (formerly Vios Fertility Institute).
Dr Jeelani strongly encouraged only 1 embryo, but told me I could transfer 2 when we realized I had a thin lining. I ultimately transferred 1.
What specific things went wrong at Kindbody (formerly Vios Fertility Institute)?
  • Lost paperwork
Describe the specific things that went wrong at Kindbody (formerly Vios Fertility Institute).
I had lost paperwork when I first started as a patient and a lost appointment for my husband’s semen analysis. This occurred in the week when the clinic moved from business as regular to partial remote work as a result of COVID19, so it’s possible that caused the issue. I did not have any issues after that.
10
Doctor
Roohi Jeelani
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
9
Age 36 - 37
1 IVF
PCOS
Uterine Fibroids
Immunological
Recurrent Pregnancy Loss
Unexplained
Black or African-American
Income $50K - $99K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr.Jeelani is very personal and cares about you being successful. [she] had a good heart and makes sure your comfortable...Answers all of your question and encourages you to call if you have questions that you think about once you leave...We started with high dosages of follistum and menopur which I believed yielded is the good results she was able to obtain. Eggs grew at a slow and steady rate.
[Vios Fertility Institute] nurse showed a lot of empathy especially after my misscarrige...[clinic weakness] They won’t bill the insurance for things you are made to pay for up front. You have to ensure you things are being billed correctly so that your insurance company can pay them properly...I spoke with her[Dr. Jeelani] and things were taking care of right after so if there issues with billing make sure she is aware she will get it taken care of.
How was your experience with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Very caring great heart good person cares about her patients. Makes sure you are comfortable and feel good about the process. Answers all of your question and encourages you to call if you have questions that you think about once you leave. A very wonderful doctor how definitely cares a lot about her patients and wants to see you with a child
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
If you have any issues please make sure she knows. I had an issue with the billing department and was considering leaving because of that. I spoke with her and things were taking care of right after so if there issues with billing make sure she is aware she will get it taken care of.
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Dr.jeelani is very personal and cares about you being successful. He had a good heart and makes sure your comfortable
Describe the protocols Roohi Jeelani used in your cycles at Kindbody (formerly Vios Fertility Institute) and their degree of success.
Protocol and approach used were hard on a women of my age. We started with high dosages of follistum and menopur which I believed yielded is the good results she was able to obtain. Eggs grew at a slow and steady rate.
Describe your experience with your nurse at Kindbody (formerly Vios Fertility Institute).
My nurse showed a lot of empathy especially after my misscarrige coming in after losing a baby is hard and they did there best to help you get through it.
Describe your experience with Kindbody (formerly Vios Fertility Institute).
There billing is horrible but there doctors and nurses are amazing. You can’t always have it all but they are a new clinic so they definitely can improve on that. They won’t bill the insurance for things you are made to pay for up front. You have to ensure you things are being billed correctly so that your insurance company can pay them properly
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
1 of 5
Frequency Seen
2 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
3 of 5
9
Clinic
Kindbody (formerly Vios Fertility Institute)
Chicago - West Loop
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
8
Age 38
2 IVF
Endometriosis
PCOS
Unexplained
European
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Very caring and compassionate doctor. I love how she [Dr. Jeelani] is very open with patients and has an Instagram account with helpful info. Each consult was very helpful in our decisions as to what to do moving forward...Ask a lot of questions and don't be afraid to advocate for yourself and what you need with any doctor
Great medical team. Would like better communication with the nursing and billing staff but it seems to be a common theme with a lot of clinics. Overall it's not terrible but save your receipts as some of my payments didn't show as posted...she [Dr. Jeelani] is very open with patients and has an Instagram account with helpful info. Each consult was very helpful in our decisions as to what to do moving forward.
How was your experience with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Very caring and compassionate doctor. I love how she is very open with patients and has an Instagram account with helpful info. Each consult was very helpful in our decisions as to what to do moving forward.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Ask a lot of questions and don't be afraid to advocate for yourself and what you need with any doctor
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Very caring and attentive. Always available to answer any questions
Describe your experience with Kindbody (formerly Vios Fertility Institute).
Great medical team. Would like better communication with the nursing and billing staff but it seems to be a common theme with a lot of clinics. Overall it's not terrible but save your receipts as some of my payments didn't show as posted
What specific things went wrong at Kindbody (formerly Vios Fertility Institute)?
  • Failed to call with results
  • Provided conflicting information
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
8
Clinic
Kindbody (formerly Vios Fertility Institute)
Hoffman Estates
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 43 - 44
4 Egg Freezing
4 Embryo Freezing
Male Factor
Poor Egg Quality
Tubal Blockage
Immunological
Other
European
Income $100K - $199K
Consultant
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Jeelani] gave me her cell and was responsive. She spoke with hope, care, and truth. She worked with me and took my own research seriously, and never laughed at any strange research or testing I did... She explained the pros and cons of different protocols and why each might or might not work for me...If you want a doctor to listen to you and not laugh in your face when you bring up non traditional research or testing then she’s your doctor.are on a schedule but she did my transfer and she made it a beautiful experience and let me video it all. She is always speaking at events in the infertility community and she takes her patients to heart. She really cares.
I had a few primary nurses [at Vios Fertility Institute] and they were great. If I had questions they would respond quickly and I always had when I needed to know in time for any treatments. They were always sensitive and helpful. There were no nurses who were rude or mean...The good thing is they will draw blood for my immunologist and let me take the vials with me to ship which is extremely convenient because most places won’t do that for you.
How was your experience with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Dr. Jeelani is active on Instagram and shared her own story of infertility as well as educational information. She was available via cell every time I freaked out about something or had a question. She admits if she doesn’t have experience in crazy research I brought to her about hidden infection testing in Greece, and she supported me in my Mercier Therapy and Reproductive Immunology treatments. She explained the pros and cons of different protocols and why each might or might not work for me. She only did what I was comfortable with. She didn’t do my retrievals since the doctors are on a schedule but she did my transfer and she made it a beautiful experience and let me video it all. She is always speaking at events in the infertility community and she takes her patients to heart. She really cares.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
If you want a doctor to listen to you and not laugh in your face when you bring up non traditional research or testing then she’s your doctor. She’s accessible when you have questions and she truly wants what’s best for you. She won’t give up on you if you’re older. She feels there might still be hope with my own eggs and didn’t jump to donor egg unless we have it a good try with mine. She’s a very smart doctor and very kind too.
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
She gave me her cell and was responsive. She spoke with hope, care, and truth. She worked with me and took my own research seriously, and never laughed at any strange research or testing I did.
Describe the protocols Roohi Jeelani used in your cycles at Kindbody (formerly Vios Fertility Institute) and their degree of success.
First retrieval we started with 300u follistim, 150u menopur with 10000HCG trigger. I was not at risk for OHSS. I got 12 eggs, 11 mature, 7 fertilized, 2 blasts. Both were PGS abnormal. Retrieval 2 we started with the same but upped follistim to 400u and added omnitrope .25u for 8 days. I was also on lovenox 40mg per my reproductive immunologist. We got 17 eggs, 12 mature, 8 fertilized, 5 blasts which we did not test. We transferred two and I got pregnant but miscarried at 8 weeks due to chromosomal abnormality. Retrieval 3 we started the same as 2, but added 225 menopure. Ended up with 12 eggs, 9 mature, 2 fertilized, 0 blasts. Retrieval 4 we started the same, upper menopure to 225 for a few days then went back down and upper follistim to 400. Got 12 eggs, 11 mature, 6 fertilized, 1 blast. We currently have 4 untested blasts frozen and 2 abnormal blasts frozen. Retrieval 5 will start with 400u follistim, 150 menopure, .25 omnitrope for the entire Stim cycle not just 8 days, and still lovenox. I responded worse as time went by but my first retrieval was age 42 and 4th was age 43. We talked about many protocols but she was always open to discussing them and how and why. My frozen transfer (FET) I mentioned earlier we used estrogen patches and pills orally and vaginally as well as PIO (progesterone in oil) injections, prometrium oral pills, and endometrin suppositories. My lining got to 11.64 for the transfer and it did get me pregnant but it ended due to 2 chromosome abnormalities (trisomy 18, monosomy 3).
Describe your experience with the nursing staff at Kindbody (formerly Vios Fertility Institute).
I had a few primary nurses and they were great. If I had questions they would respond quickly and I always had when I needed to know in time for any treatments. They were always sensitive and helpful. There were no nurses who were rude or mean.
Describe your experience with Kindbody (formerly Vios Fertility Institute).
The lab was willing to do PICSI and Zymot for helping reduce sperm DNA fragmentation. The billing is weird. Sometimes I’ll owe a bill. Then a few weeks later I don’t owe that bill anymore. It is very hard to get an itemized bill for FSA or HSA purposes. They usually have to send emails to billing them maybe I’ll get a response in a few weeks if I follow up. Billing is always different every office of Vios I go to, but once I do talk to billing by phone they explain everything. But it’s hard to get things in writing. Just keep track of your appts, procedures, and which office (there are 4 in Chicagoland area I went to) so you will know what might be missing or wrong. They take BCBS PPO and HMO. Scheduling is pretty easy usually. I can usually get in by 7 or 745 to get to work by 830 or 9 for my monitoring. My saline ultrasound was painless. The ultrasound tech in Hoffman Estates has a notebook for patients to share inspiration and hope with each other. IVF procedures and surgeries are not done in Chicago suburbs or Wicker Park, only in West Loop.
Describe your experience with your monitoring appointments at Kindbody (formerly Vios Fertility Institute).
Earliest appt was 6:45am and latest was about 8:30. I usually could get in at 7am or 7:30 to get to work by 8 or 8:30. They had a few offices in Chicagoland. I sometimes went to Glenview since it was near my work and other times I went to Hoffman Estates since it was near my house. Saline ultrasounds were usually around 11:30-1:30pm and if you were pregnant, those early ultrasounds were around 10:30am. If I realized I needed bloodwork and I didn’t have an Appt they could usually squeeze me in if I just walked in. But usually I had an appointment.
Describe the costs associated with your care under Roohi Jeelani at Kindbody (formerly Vios Fertility Institute).
Insurance took about $8000 per retrieval and 2500 per transfer. Ultrasounds were $445 before insurance. PICSI was $800. Zymot was $350. Freezing embryos was $700. PGT including biopsy and freezing was $6700 but next round of PGT would’ve been $2200. Any additional PGT testing was that fee plus $350 per embryo over 6.
Describe Roohi Jeelani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody (formerly Vios Fertility Institute).
1 normal embryo recommended. 2 untested for my age of 42-43 was recommended.
What specific things went wrong at Kindbody (formerly Vios Fertility Institute)?
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at Kindbody (formerly Vios Fertility Institute).
They lost my AMH results twice. Like the my took my blood and all test results came back except AMH. Finally a third time I got the result. This was not urgent but it was annoying. The good thing is they will draw blood for my immunologist and let me take the vials with me to ship which is extremely convenient because most places won’t do that for you.
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Kindbody (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 37
1 IVF
Other
European
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Jeelani performed a Hyteroscopy on me after a saline ultrasound showed severe uterine scarring. A month later we began injectables to prepare me for egg retrieval. During retrieval a small amount of scarring was still present. I underwent another hyteroscopy and will do a transfer next month. We did do PGT testing (not covered by my insurance) due to the type of losses I had which could be do to chromosomal abnormality...
PGT was not covered and came to $4400 [at Vios Fertility Institute]. Also paid $2k for biopsy of my 13 embryos...This clinic goes about and beyond patient care. The day of my egg retrieval Dr Beltos did the retrieval. This Dr held my hand to walk into the surgical room. Just beyond kind in what could be a scary situation. The nurses hugged me and told me “you’re going to do great!” I can’t describe how that level of compassion and care makes you feel during that time. I
How was your experience with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
When I met Dr Jeelani I was feeling very defeated. I had an ectopic, a blighted ovum, 2 early miscarriages and 1 13 week miscarriage which required a D&C. From the day I met her to this day I have felt nothing but thankful to have met this woman. She is knowledgeable, and kind. She explains things thoroughly even when I know she probably doesn’t have the time to. She is truly an incredible Dr who goes above and beyond every single time.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Let her lead the way. Put your guard down. This woman is unbelievably intelligent and having her on your team will get you where you want to be.
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Dr Jeelani always took more than enough time to answer my questions and explain everything. She was patient, caring, uplifting and always kind.
Describe the protocols Roohi Jeelani used in your cycles at Kindbody (formerly Vios Fertility Institute) and their degree of success.
Dr Jeelani performed a Hyteroscopy on me after a saline ultrasound showed severe uterine scarring. A month later we began injectables to prepare me for egg retrieval. During retrieval a small amount of scarring was still present. I underwent another hyteroscopy and will do a transfer next month. We did do PGT testing (not covered by my insurance) due to the type of losses I had which could be do to chromosomal abnormality.
Describe your experience with the nursing staff at Kindbody (formerly Vios Fertility Institute).
Always very kind and very knowledgeable about my treatment plan.
Describe your experience with Kindbody (formerly Vios Fertility Institute).
This clinic goes about and beyond patient care. The day of my egg retrieval Dr Beltos did the retrieval. This Dr held my hand to walk into the surgical room. Just beyond kind in what could be a scary situation. The nurses hugged me and told me “you’re going to do great!” I can’t describe how that level of compassion and care makes you feel during that time. I did read other comments about billing being an issue- I did not experience that. I also read about waiting times. I understand that’s difficult to deal with, but I also knew that when I was with Dr Jeelani she took extra time to answer unexpected questions. Once you’re in the room you don’t feel rushed even though there are 10 people waiting. Don’t let waiting be a deal breaker for you- she is worth the wait.
Describe the costs associated with your care under Roohi Jeelani at Kindbody (formerly Vios Fertility Institute).
IVF was greatly covered by my insurance. $40 copay each visit. Around $350 total for meds. PGT was not covered and came to $4400. Also paid $2k for biopsy of my 13 embryos.
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
9
Age 37
Uterine Fibroids
European
Income $100K - $199K
Business Executive
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Jeelani seems to really genuinely care about her patients and their experience. We haven't completed treatment yet but I've just felt like she's on our team the whole way through. She is patient and kind and has been through the IVF process herself. ... Dr. Jeelani has spent a ton of time with my husband and I to help ensure that all of our questions were answered and that we are comfortable with our plan.
We had a bad experience where I had a surgery scheduled for a fibroid removal and the office lost track of the scheduling of it somehow, so I was ready to go for a surgery and wasn't able to have it. That was really upsetting. ... The clinic [VIOS] has pretty convenient hours (appts start as early as 6:30 am) which I like because I can go in before work. The front desk staff sometimes isn't as friendly as I would like, but on the whole they are fine.
How was your experience with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Dr. Jeelani seems to really genuinely care about her patients and their experience. We haven't completed treatment yet but I've just felt like she's on our team the whole way through. She is patient and kind and has been through the IVF process herself. Her instagram account is incredible--tons of educational info and she has even live documented her on experiences with IVF. I feel really cared about by her and like a priority.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Take her up on her offers to reach out, even to her cell phone, if you really need to talk to her. It is a genuine offer.
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Dr. Jeelani has spent a ton of time with my husband and I to help ensure that all of our questions were answered and that we are comfortable with our plan.
Describe the protocols Roohi Jeelani used in your cycles at Kindbody (formerly Vios Fertility Institute) and their degree of success.
We had a setback because of some fibroids so we delayed treatment and she did a surgery and removed a polyp. I'm now starting my first IVF retrieval cycle (on day two) so it's two soon to know the results.
Describe your experience with your nurse at Kindbody (formerly Vios Fertility Institute). (Assigned nurse: Stephanie)
I have a primary nurse but have interacted with a lot of different nurses. They are all kind, thorough, and compassionate. I love the nurses at Vios.
Describe your experience with Kindbody (formerly Vios Fertility Institute).
The clinic has pretty convenient hours (appts start as early as 6:30 am) which I like because I can go in before work. The front desk staff sometimes isn't as friendly as I would like, but on the whole they are fine. We had a bad experience where I had a surgery scheduled for a fibroid removal and the office lost track of the scheduling of it somehow, so I was ready to go for a surgery and wasn't able to have it. That was really upsetting. But Dr. Jeelani talked to me personally and rearranged some things to make it work for me and get us back on track. She even offered to come into the office and draw her blood for me herself after hours because of my travel schedule to make sure I was ready for the next cycle. I think the mistake with my surgery was probably just a fluke mistake and is not an overall area of concern for the clinic. I would recommend Vios highly to another patient.
Describe the costs associated with your care under Roohi Jeelani at Kindbody (formerly Vios Fertility Institute).
BCBS has informed us IVF treatment is an eligible benefit under your plan, they state services should be covered at 80% leaving you with a 20% co-insurance and they show your deductible has not been satisfied for 2019, you have $194.98 remaining. Per BCBS, your plan confirm you have 4 Visits, Per-Calendar year. Vios is reimbursed approximately $8000 per IVF procedure, we expect your treatment to be covered at 80%, you will owe your 20% co-insurance. We estimate you will owe your remaining Out Of Pocket Max which is $1,119, apart from your unmet deductible balance of $194.98. I feel that will exhaust once medication is ordered and that is why I will not ask for a deposit. Once BCBS has processed your claims, you should receive an EOB (explanation of benefits), outlining what they covered and if you will be responsible for any additional amount above the deposit due to VIOS, an invoice will be sent to you for payment. Please be aware that embryo cryopreservation is a non-covered service by BCBS, the $1300 fee will be patient responsibility once services are completed. If you’re considering PGS (officially called PGT), an elective service not covered by BCBS, you will owe VIOS $4400 for the PGT related service. The fee covers the Biopsy of embryos, Lab management, shipping of cells and embryo cryopreservation. The Genetic lab will charge you separately for the actual PGT exam, they charge approximately $200 per embryo. If you complete PGT services with multiple IVF cycles, expect to owe VIOS $4400 per IVF round, the Genetic lab will continue to charge you a per embryo fee. Embryo Options handles all the annual storage billing for VIOS, they will send you a notification once you are reaching the year and will confirm the $600 storage charge is to be applied to the card on file. You can reach them at www.Embryooptions.com If PGT isn’t completed but embryo freezing takes place, the $1300 cryopreservation fee will still apply. We require a credit card authorization form on file and will charge the $1300 freezing fee once embryos are frozen, the form can filled out at time of service. The freezing fee will apply regardless of the number of embryos frozen or the length embryos remain frozen in storage. VIOS doesn’t charge an up front for annual storage, the fee will apply one year after initial freezing if embryos are still in storage at the time. Embryo annual storage is $600. The following services are elective and are at additional cost; sperm freezing = $500, annual storage is $500. Zymot (Sperm Processing) $400.
Describe Roohi Jeelani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody (formerly Vios Fertility Institute).
Given my situation, I know that one embryo will be her recommendation and it is what I want as well so there wasn't a lot of discussion.
What specific things went wrong at Kindbody (formerly Vios Fertility Institute)?
  • Lost appointments
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
9
Clinic
Kindbody (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 36 - 37
2 IVF
Male Factor
Unexplained
European
Income $50K - $99K
Sales Representative
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She's candid, but kind. She [Dr. Roohi Jeelani] is always willing to go the extra mile to make me feel comfortable. This is especially important because I have anxiety and the procedures I've had are very hard to go through.... Gonal-f and menopur. We added HGH to get better quality eggs on the second retrieval. We tried an estrogen priming protocol for an FET that got canceled. We adjusted doses and tried again, but that was canceled. We then tried FSH instead and were able to proceed with a transfer, though unsuccessfully.
The facilities [VIOS Fertility-Chicago] are great. Only downside is the lab is in downtown Chicago, which means you have to deal with traffic and parking for retrievals and transfers. However it's not that bad to find parking... Everyone has been great so far. They are all very nice and compassionate. They are also willing to go the extra mile when issues come up, especially with medicine and pharmacy stuff
How was your experience with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
She's candid, but kind. She is always willing to go the extra mile to make me feel comfortable. This is especially important because I have anxiety and the procedures I've had are very hard to go through.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Listen to everything she says, but trust that she is open to you and your feelings. If you ask her what she would do, she is honest and will be candid, but very kind.
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
The first meeting we had she had reviewed everything from our previous clinic. Not only is she incredibly informative, she lets us make our own decisions on what direction we want to try. She likes to give us the information we need, but leaves it open to our wants and desires. In addition, she has incredible empathy for our journey thus far and has always approached us with compassion.
Describe the protocols Roohi Jeelani used in your cycles at Kindbody (formerly Vios Fertility Institute) and their degree of success.
Gonal-f and menopur. We added HGH to get better quality eggs on the second retrieval. We tried an estrogen priming protocol for an FET that got canceled. We adjusted doses and tried again, but that was canceled. We then tried FSH instead and were able to proceed with a transfer, though unsuccessfully.
Describe your experience with the nursing staff at Kindbody (formerly Vios Fertility Institute).
Everyone has been great so far. They are all very nice and compassionate. They are also willing to go the extra mile when issues come up, especially with medicine and pharmacy stuff
Describe your experience with Kindbody (formerly Vios Fertility Institute).
The facilities are great. Only downside is the lab is in downtown Chicago, which means you have to deal with traffic and parking for retrievals and transfers. However it's not that bad to find parking
Describe the costs associated with your care under Roohi Jeelani at Kindbody (formerly Vios Fertility Institute).
Covered by insurance
Describe Roohi Jeelani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody (formerly Vios Fertility Institute).
Since we PGS tested, we were advised to transfer just 1
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 39 - 40
2 IUI
1 Egg Freezing
Donor Sperm
Other
Black or African-American
Income $50K - $99K
IVF With Other Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
There are many decisions I've had to make in this process (i.e. moving from IUI to IVF, PGS or no PGS, D&C vs Misoprostel, Single vs. Double Embryo Transfer, etc). For each decision, Dr. Jeelani patiently explained all the details and was willing to follow my lead when I had intuition to lean one way vs the other (i.e. number of embryos to transfer, Lupron or none for FET). I always felt like Dr. Jeelani was willing to pursue the treatment course that medically made sense AND was the right course for me specifically.
[The nurses at Vios Fertility Institute] Very compassionate, very accessible, very willing to communicate... Never felt like a 'cattle call'...lol, but I was in and out pretty quickly. The technicians always asked if I'd like to consult with a nurse before I left. I didn't often take them up, but appreciated the offer...The clinic overall is great. I LOVE their Mocktail Drug Mixing nights! Billing....was sort of a pain sometimes, but not because of the staff entirely. Part of it is just the way the cookie crumbles when trying to get insurance to pay for a chronic illness.
How was your experience with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Strengths: --Clear Communicator: As I've outlined before, I thought that Dr. Jeelani did an excellent job of helping me to understand the results of my baseline fertility tests, the processes of both the IUI, and IVF processes, and the decisions to be made around my miscarriage. Just in terms of being able to communicate complicated medical information to a layperson, I think Dr. Jeelani is exceptionally skilled. --Excellent Bedside Manner: Warm, compassionate, and appropriately optimistic and humorous. In every interaction I've had with her. --Very Transparent About Treatment Decisions and Willing to Pivot: Weaknesses: There are many decisions I've had to make in this process (i.e. moving from IUI to IVF, PGS or no PGS, D&C vs Misoprostel, Single vs. Double Embryo Transfer, etc). For each decision, Dr. Jeelani patiently explained all the details and was willing to follow my lead when I had intuition to lean one way vs the other (i.e. number of embryos to transfer, Lupron or none for FET). I always felt like Dr. Jeelani was willing to pursue the treatment course that medically made sense AND was the right course for me specifically. Weaknesses: --NONE: To the extent that one could be said to enjoy a process as expensive and emotionally arduous as fertility treatment, I have enjoyed being Dr. Jeelani's patient.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Don't be afraid to ask questions or indicate your preferences. Dr. Jeelani will listen and give you candid, clear information.
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Dr. Jeelani was always well-updated on my case notes and there was a lot of continuity to our conversations even when they were 3 or weeks between the conversations. I didn't find myself having to repeat any details about my feelings or goals about the treatments. Dr. Jeelani also has a communication style that expertly blends combines personal warmth with professional clarity and directness. This means that I always know exactly what the relevant factors are in the decision at hand AND I always feel that Dr. Jeelani actually cares about the outcome. I especially appreciated this after I had my first miscarriage.
Describe the protocols Roohi Jeelani used in your cycles at Kindbody (formerly Vios Fertility Institute) and their degree of success.
We used Antagonist Protocol for the stimulation phase of my Freeze-all IVF cycle. We didn't discuss the why of antagonist vs agonist protocol, but here was my profile at the time: 38 y.o, unexplained infertility, history of fibroids (removed via myomectomy prior to beginning treatment**), AMH and FSH indicate relatively high ovarian reserve for age group. Dr. Jeelani explained that she wanted to do a freeze-all cycle with me because that would give her time to prep my uterine lining better for implantation without any complications from the ovarian stimulation. In her words, it was easier to work with one organ at a time. We froze five (5) day-5 AB blastocysts from that retrieval. We did the FET and acheived clinical pregnancy, but I miscarried at 8 weeks. That frozen cycle was also an elective-Single Embryo transfer. I hadn't PGS tested my embryos because of the cost---$5K and had strongly expressed to Dr. Jeelani that I did NOT want a multiple pregnancy so we were cautious. Medication List: For stimulation: We started with Menopur (150 IU), Gonal-F (300 IU), along with an antibiotic and a steroid for immuno suppression. I declined to take the steroid. We did Cetritide for the antagonist and HCG for the trigger shot. Don't remember the dosage. For FET: birth control and Lupron for suppression estrogen inserts and patches to fluff the lining progesterone shots, inserts, and oral pills to make the lining sticky **Dr. Jeelani also snipped some remaining scar tissue for me via hysteroscopy before I began treatment
Describe your experience with the nursing staff at Kindbody (formerly Vios Fertility Institute).
Very compassionate, very accessible, very willing to communicate. There sometimes wasn't a lot of continuity in terms of some of the details (i.e. pharmacy location or my insurance doesn't cover THAT birth control), but I never had an issue that wasn't fixed promptly and with aplomb.
Describe your experience with Kindbody (formerly Vios Fertility Institute).
The clinic overall is great. I LOVE their Mocktail Drug Mixing nights! Billing....was sort of a pain sometimes, but not because of the staff entirely. Part of it is just the way the cookie crumbles when trying to get insurance to pay for a chronic illness.
Describe your experience with your monitoring appointments at Kindbody (formerly Vios Fertility Institute).
I only scheduled my appointments for first thing in the morning and never had a problem. Never felt like a 'cattle call'...lol, but I was in and out pretty quickly. The technicians always asked if I'd like to consult with a nurse before I left. I didn't often take them up, but appreciated the offer.
Describe the costs associated with your care under Roohi Jeelani at Kindbody (formerly Vios Fertility Institute).
My insurance covered a lot of my treatment including testing and labs and various monitoring fees, but here are a few highlights: IVF Meds: around $1200 for one cycle (insurance covered part) ICSI: $500 (insurance didn't cover because I used donor sperm) Assisted Hatching: $500/per hatch, if you are doing frozen be aware that they assist-hatch once before freezing and once after, so you pay $500 at freeze and $500 for each transfer if your insurance doesn't cover Anesthesia for Retrieval: don't remember cost but it was negligible FET Meds: about $400/cycle (insurance covered part)
Describe Roohi Jeelani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody (formerly Vios Fertility Institute).
Dr. Jeelani wanted to start with a single because of how I had responded to the stimulation and because of the lack of genetic testing. I agreed because I did not want a multiple pregnancy. Dr. Jeelani has advised me that the risk of multiple pregnancies greatly decreases with age, but it just isn't a chance that I'm willing to take. I'd rather spend the extra money to do single-embryo transfers.
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 41
2 IVF
Poor Egg Quality
European
Income $100K - $199K
Sales Representative
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I had access to the doctor [Dr. Jeelani] on her cell at all hours of the night! She is truly amazing, and being a patient of IVF herself she can relate to the anxiety of it all... I believe she was a gift, to have had such a passionate physician during the most important thing in your life. I am very pleased with this process and will recommend her to anyone going through any infertility issues...She believes in transferring 2.
[The nurses at Vios Fertility Institute are] all great. Very compassionate and reliable...They get you in and out for appts quickly! The nurses are all highly skilled in blood draw which is huge as you will get it done at least 20 times! The front desk staff aren’t the friendliest at times but getting better with more visits...Omnitrope the whole cycle 25ml for egg quality which I believe was key! It was an out of pocket cost but worth it. Follistim 300, then day 6 added in 225 Ganerelix then a 15k trigger of Novarel.
How was your experience with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Dr. Jeelani is truly a god send in this process. I believe she was a gift, to have had such a passionate physician during the most important thing in your life. I am very pleased with this process and will recommend her to anyone going through any infertility issues.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Follow everything she says down to the supplements and trust the process!
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
I had access to the doctor on her cell at all hours of the night! She is truly amazing, and being a patient of IVF herself she can relate to the anxiety of it all.
Describe the protocols Roohi Jeelani used in your cycles at Kindbody (formerly Vios Fertility Institute) and their degree of success.
Omnitrope the whole cycle 25ml for egg quality which I believe was key! It was an out of pocket cost but worth it. Follistim 300, then day 6 added in 225 Ganerelix then a 15k trigger of Novarel.
Describe your experience with your nurse at Kindbody (formerly Vios Fertility Institute). (Assigned nurse: Morgan)
They’re all great. Very compassionate and reliable
Describe your experience with Kindbody (formerly Vios Fertility Institute).
They get you in and out for appts quickly! The nurses are all highly skilled in blood draw which is huge as you will get it done at least 20 times! The front desk staff aren’t the friendliest at times but getting better with more visits.
Describe the costs associated with your care under Roohi Jeelani at Kindbody (formerly Vios Fertility Institute).
My retrieval’s are covered by insurance. My HGH Omnitrope was An out of pocket Med that’s elective for $700 a cycle and genetic testing was a around $5500
Describe Roohi Jeelani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody (formerly Vios Fertility Institute).
She believes in transferring 2.
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 37
1 Egg Freezing
Other
European
Income $50K - $99K
Sales Representative
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Roohi Jeelani] is knowledgeable and helped guide me through this process from the beginning. She was available when I needed to speak with her...When my follicles weren't growing fast enough she increased my Follistim dosage... I had her personal phone number, which I did use for questions. She answered timely and willing to answer any question I had. Her bed side manners were great and I felt comfortable in her presence.
They [Vios Fertility Institute] have a portal that allows you to communicate with the office for questions and in return they can communicate with you for dosage information and action plans. The day of retrieval was easy and the operating staff i.e. anesthesiologist etc were the most welcoming group I have ever encountered...I couldn't stop smiling as I was laying down in the operating chair.
How was your experience with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
I was pleased with my experience at the clinic and with the doctor. She's knowledgeable and helped guide me through this process from the beginning. She was available when I needed to speak with her.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
The advice I'd give is ask as many questions as you'd like.
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
I had her personal phone number, which I did use for questions. She answered timely and willing to answer any question I had. Her bed side manners were great and I felt comfortable in her presence.
Describe the protocols Roohi Jeelani used in your cycles at Kindbody (formerly Vios Fertility Institute) and their degree of success.
I used Menopur and Follistim. When my follicles weren't growing fast enough she increased my Follistim dosage.
Describe your experience with the nursing staff at Kindbody (formerly Vios Fertility Institute).
I saw the same staff for blood draw and ultrasounds for the most part. they were all welcoming and willing to listen.
Describe your experience with Kindbody (formerly Vios Fertility Institute).
The clinic's strength is that you feel welcomed, heard and part of the team. The financial staff were very proactive in assisting with insurance information and letting you know ahead of time what to expect with possible costs. They also followed up unprompted. They have a portal that allows you to communicate with the office for questions and in return they can communicate with you for dosage information and action plans. The day of retrieval was easy and the operating staff i.e. anesthesiologist etc were the most welcoming group I have ever encountered. They asked me how my new kitty was and I was shocked they kept track or communicated with each other on purpose to bring it up so I would feel comfortable. I couldn't stop smiling as I was laying down in the operating chair.
Describe the costs associated with your care under Roohi Jeelani at Kindbody (formerly Vios Fertility Institute).
My insurance covers IVF and therefore covered the egg retrieval. The cost to freeze the eggs was $1,200. I had a copay for each visit.
Describe Roohi Jeelani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody (formerly Vios Fertility Institute).
n/a
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Kindbody (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 38
1 Fertility Medications
PCOS
Latinx
Black or African-American
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
Be completely open and transparent with her [Dr. Roohi Jeelani]...Very caring and willing to explain and accommodate with extra time...Very knowledgeable, strong communicator, compassionate and caring. I felt valued and cared for, it was like a personal touch was given. She spent time addressing all my concerns and encouraged me when things seemed impossible...Communication and corresponding are strengths.
Communication and corresponding are strengths [at Vios Fertility Institute]. The one and only issue I had was parking was TERRIBLE. The office is nice, personnel was friendly. Ultrasound was efficient and quick. I enhoyed my overall experience with Vios...[nurses were] Nice, and accommodating...[Dr. Roohi Jeelani was] Very caring and willing to explain and accommodate with extra time...Very knowledgeable, strong communicator, compassionate and caring. I felt valued and cared for, it was like a personal touch was given. She spent time addressing all my concerns and encouraged me when things seemed impossible...Communication and corresponding are strengths.
How was your experience with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Very knowledgeable, strong communicator, compassionate and caring. I felt valued and cared for, it was like a personal touch was given. She spent time addressing all my concerns and encouraged me when things seemed impossible.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Be completely open and transparent with her.
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody (formerly Vios Fertility Institute)?
Very caring and willing to explain and accommodate with extra time
Describe your experience with the nursing staff at Kindbody (formerly Vios Fertility Institute).
Nice, and accommodating.
Describe your experience with Kindbody (formerly Vios Fertility Institute).
Communication and corresponding are strengths. The one and only issue I had was parking was TERRIBLE. The office is nice, personnel was friendly. Ultrasound was efficient and quick. I enhoyed my overall experience with Vios
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5