How was your experience with Zev Williams at Columbia University?
Although Dr. Williams is absolutely brilliant in his field of expertise, he is also extremely humble. He treats his patients with genuine empathy and a unique sensitivity. At times, it almost felt as though Dr. Williams was being more sensitive to our emotional needs than we ourselves were being. We always felt that he was truly listening to us with his full attention. His kindness can also be seen in the way that he treats his staff - always introducing the nurses by name to the patient, and always talking to them in a respectful manner.
What's one piece of advice would you give a prospective patient of Zev Williams at Columbia University?
Have a list of questions ready, because he will be willing to answer them all.
During treatment, were you treated like a number or a human with Zev Williams at Columbia University?
Dr. Williams always made eye contact when he spoke to me, and I felt as though he was constantly assessing my emotional reaction to whatever information he was giving me.
Describe the protocols Zev Williams used in your cycles at Columbia University and their degree of success.
One Round of Antibiotics - due to Chronic Endometritis (low grade uterine infection which can inhibit fertility and/or cause miscarriage)
Operative Hysteroscopy for Asherman's Syndrome - to remove moderate scarring which was found on my cervix and inside my uterine cavity
Vitamin D supplementation
Folic Acid supplementation
Baby Aspirin + Lovenox Injection - due to an ACE Gene Mutation
Metformin - due to insulin resistance
Prometrium (vaginally) - due to low levels of progesterone in the early weeks of my pregnancy
Describe your experience with your nurse at Columbia University. (Assigned nurse: Laura)
Laura was a great liaison between us and Dr. Williams. She was always the one to call us with results, and she made sure that we understood each step of our protocol. She was the one that we reached out to whenever a question came up, and she was never more than a phone call or email away... and always with a smile!
Describe your experience with Columbia University.
When you walk into Columbia Fertility, there is a sense of calm about the place. It seems as though there was a lot of thought put into the way the space is structured - lots of natural light, open airy spaces, soft music in the background and an overall beautiful decor. There never seemed to be more than 5 or 6 other patients waiting in the waiting room, which made me more comfortable taking the time I needed with my doctor, without having to worry about holding up a waiting room full of angry patients. I had some insurance issues in the beginning, but I found the billing department to be very accommodating, and they did their best to help straighten it out. I must note that when you are trying to reach a nurse or a secretary by phone, there is usually some waiting time, and you do get transferred around a bit which can be frustrating. I also find their online patient portal to be severely lacking - appointment summaries and test results are never posted.
What specific things went wrong at Columbia University?
- Failed to call in prescriptions to pharmacy