Rated 7.8
Strongly recommend: 53%Neutral: 10%Don't recommend: 37%7.8
53% strongly recommend
8 reviews
Humanity
7.2
7.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.3
7.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
10
10
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Med Col of Virgina
Residency
U. of North Carolina
Fellowship
UCSD

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Samuel Wood works at

Gen 5 Fertility Center
Rated 7.8
Strongly recommend: 40%Neutral: 26%Don't recommend: 34%7.8

Explore Clinic
San Diego
3420 Carmel Mountain Road, Ste 200
San Diego, CA 92121

8 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
5
NPS
5
Age 31 - 32
1 Embryo Freezing
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
European
Native American
Income $200K - $499K
Consultant
2nd of 2 Docs
1 IUI With Other Docs
3 IVF With Other Docs
2 Embryo Freezing With Other Docs
Doesn't Recommend
Doesn't Recommend
Successful
Dr. Wood was very direct in his communication...He was extremely black and white with his judgments on certain treatments (like laparoscopic surgery or lupron depot induced menopause). I would have preferred more data behind these claims...Dr. Wood shared that the most successful IVF transfers are from natural cycles (i.e. no stims at all) so he does the minimum to keep egg quality at its peak
Strengths [of Gen 5 Fertility Center] - this doctor has the most experience in the US with Ovarian PRP and is an expert in managing DOR Weaknesses - the communication from the scheduling and nursing staff left much to be desired, the finance team was not familiar with working with insurance (we had Aetna), the cost of the treatments here compared to other clinics was high (and part of what you pay for is the view.. via a $1500 facility fee)
How was your experience with Samuel Wood at Gen 5 Fertility Center?
Dr. Wood was very direct in his communication and would say things like "I've done this so many times, other clinics don't do this right, trust me." He was extremely black and white with his judgments on certain treatments (like laparoscopic surgery or lupron depot induced menopause). I would have preferred more data behind these claims. Not that he is wrong it just put up red flags for me, because there is too much on the line to "just trust." We were ultimately much happier with the results with Gen5 than with our other clinic so we would go back.
What's one piece of advice would you give a prospective patient of Samuel Wood at Gen 5 Fertility Center?
The experience in person is much better than remote. If you are traveling, it is worth it to be in-person where you will get many more of your questions answered. Write down your questions and bring them in with you because the appointments are so quick Dr. Wood will be walking out the door before you can think to ask otherwise.
During treatment, were you treated like a number or a human with Samuel Wood at Gen 5 Fertility Center?
I was passed off to 5 or so different primary points of contact throughout the 5-6 months I was with the clinic with no introduction or reasoning behind the switches. I would email 2-3 questions and receive a one phrase response to one or 2 of the questions, meaning I'd have to continually pester them to get the rest of my questions answered. Every time I talked to the doctor after our initial consult he only had 5-10 mins to speak to me. The doctors answers were extremely direct. He might mention a relevant study but he did not share them with me. I'm a very educated person and wanted to understand every decision and option for me.
Describe the protocols Samuel Wood used in your cycles at Gen 5 Fertility Center and their degree of success.
Ovarian PRP to improve egg quality, followed by monitoring to watch for a dip and improvement in hormone levels, then a very low dose antagonist stim, steriod, and antibiotics for both partners Dr. Wood shared that the most successful IVF transfers are from natural cycles (i.e. no stims at all) so he does the minimum to keep egg quality at its peak. He does say if you can get 2-3 mature follicles your chances of success are greater so it still make sense to do some medication
Describe your experience with your nurse at Gen 5 Fertility Center. (Assigned nurse: Marissa)
I think the nurses must have been overworked because the email responses I received were very short and the I consistently had to ask for my results (we had a 3 hour time difference which made it more stressful to get communication in time to get to the pharmacy before they closed, etc.)
Describe your experience with Gen 5 Fertility Center.
Strengths - this doctor has the most experience in the US with Ovarian PRP and is an expert in managing DOR Weaknesses - the communication from the scheduling and nursing staff left much to be desired, the finance team was not familiar with working with insurance (we had Aetna), the cost of the treatments here compared to other clinics was high (and part of what you pay for is the view.. via a $1500 facility fee)
Describe the costs associated with your care under Samuel Wood at Gen 5 Fertility Center.
Ovarian PRP - Ultra was about 8k, with insurance we paid about 4K for our egg retrieval as some charges could not be billed to insurance (including $1500 for IVF calendar coordination, $1500 for facility fee)
What specific things went wrong at Gen 5 Fertility Center?
  • Failed to call with results
5
Doctor
Samuel Wood
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
4 of 5
5
Clinic
Gen 5 Fertility Center
San Diego
NPS
Operations
3 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
5
NPS
5
Age 41 - 42
2 Embryo Freezing
Diminished Ovarian Reserve
South Asian
Income $500K+
2nd of 2 Docs
IUI With Other Docs
IVF With Other Docs
12 Embryo Freezing With Other Docs
Surrogacy With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Wood is an excellent salesman for his "Global Mini IVF Package" for patients of my profile (under a minimum threshold of AMH/AFC and have undergone Ovarian Rejuvenation at Gen5...[he] has a lot of patients and he didn't remember my case specifics, I almost always had to remind him...for single egg retrievals Dr. Wood will consider no anesthesia for patients who can tolerate pain/discomfort and I did appreciate the lower drug burden on my system...
[the Gen 5 Fertility Center] always gave me the appointment time I wanted but I was often left waiting for up to an hour. The facilities and view are beautiful, but the male collection room is a bathroom, which unnerved my husband...[the nurses was] caring and knowledgeable. She made a very tough experience more bearable...$8,480 "Global Mini IVF Package" of 3 accumulative cycles, included MANY services we never required: $25,950 ($4,850 refunded after no success)
How was your experience with Samuel Wood at Gen 5 Fertility Center?
Dr Wood is an excellent salesman for his "Global Mini IVF Package" for patients of my profile (under a minimum threshold of AMH/AFC and have undergone Ovarian Rejuvenation at Gen5). When I first met him, I felt reassured that I'd come to someone on the cutting-edge of ART who had new ideas for older patients, his specialty. So it was hard to hear him blame my age for the lack of success we had at Gen5, particularly because I attribute it in large part to his inattention to the specifics of my case, which were all available for review in my medical records and highlighted in multiple conversations we had with him directly. I had been having remarkable success at my home clinic in LA: retrieving eggs one-at-a-time in unstimulated cycles and growing blastocysts, but we were seeking to improve our PGT-A results and bank more normal embryos. I first underwent Dr. Wood's "Ultra" Ovarian Rejuvenation PRP (platelet-rich-plasma) technique. Then I signed on for his IVF package since he expressed confidence he could improve on my home clinic's results in terms of number of eggs retrieved and normality of blastocysts. I asked for an a la carte option but was convinced the package would be more economical. When Dr. Wood's methods didn't work at all for me 2 cycles into the 3 cycle package, he suggested pivoting back to the natural retrievals and blamed my "reproductive age" for the outcome. Wait, we thought, isn't that what you sold us, improved results for older patients? I declined to go back to my home clinic and received a small partial refund. All that said, I don't know of anyone performing the Ovarian Rejuvenation techniques he does, so I would still recommend him to a patient like me who does not wish to leave any stone unturned and has funds available for this pursuit. The application of PRP to ovaries is not evidence-based medicine at this point in time, so I fully understood it was experimental and may not give me the desired results. I only wish I'd followed my instinct to go back to my original clinic for the post-PRP retrievals and not been sweet-talked into buying the package that Dr. Wood sold us on his supposedly unique methods which would yield a higher number of eggs-- when in fact he was only able to retrieve one, and it did not even fertilize (a problem we did not face at our home clinic). Perhaps if the embryology lab had not used ICSI in the first cycle, which we expressed multiple times to Dr. Wood that we had never needed in a year of monthly retrievals, we might have gotten to fertilization at least. On the second cycle there was NO egg in the follicle, which even as a layperson I would have known based on the low Estradiol level in my blood (about 60) 2 days before the retrieval. But they did not share that lab work with us, so we didn't know to cancel and the fruitless procedure went on. One positive is that for single egg retrievals Dr. Wood will consider no anesthesia for patients who can tolerate pain/discomfort and I did appreciate the lower drug burden on my system.
What's one piece of advice would you give a prospective patient of Samuel Wood at Gen 5 Fertility Center?
Go into your consultation with your eyes open and trust your gut.
During treatment, were you treated like a number or a human with Samuel Wood at Gen 5 Fertility Center?
Everyone is polite and kind, but it felt like a production line. As far as I could tell, Dr. Wood has a lot of patients and he didn't remember my case specifics, I almost always had to remind him.
Describe the protocols Samuel Wood used in your cycles at Gen 5 Fertility Center and their degree of success.
Dr. Wood is big on "pre-treatment" a.k.a. estrogen priming, with full or partial BCP in before the menstrual phase. This method really did not work for me. He tailors the rest of the protocol to the patient; since one of my follicles always dominated, I didn't take many drugs, just some Gonal-F and Centrotide, and the Ovidrel trigger.
Describe your experience with your nurse at Gen 5 Fertility Center. (Assigned nurse: Marissa Aguirre )
Marissa is a gem: she is caring and knowledgeable. She made a very tough experience more bearable.
Describe your experience with Gen 5 Fertility Center.
They always gave me the appointment time I wanted but I was often left waiting for up to an hour. The facilities and view are beautiful, but the male collection room is a bathroom, which unnerved my husband.
Describe the costs associated with your care under Samuel Wood at Gen 5 Fertility Center.
Consult + Fertility Testing $75 + $240 "Ultra" Ovarian Rejuvenation PRP: $8,480 "Global Mini IVF Package" of 3 accumulative cycles, included MANY services we never required: $25,950 ($4,850 refunded after no success)
What specific things went wrong at Gen 5 Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at Gen 5 Fertility Center.
Gen5 expects you to supply extensive medical records and even take more tests (e.g. karyotyping) than other clinics do. Yet the data in my records was not reviewed and applied to my cycles.
5
Doctor
Samuel Wood
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
5
Clinic
Gen 5 Fertility Center
San Diego
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
10
NPS
8
Age 47
1 IVF
Diminished Ovarian Reserve
Income $50K - $99K
Teacher
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Neutral
Unsuccessful
Dr. Wood talked to me and my husband as a couple who really wanted to grow their family. I was not defined by my age, diagnosis or previous challenges in fertility treatment. I feel like he was realistic, while being honest and caring...I feel like we received a truly individualized treatment plan that was right for us, and he was open to our feedback.
The [Gen 5 Fertility Center] staff from front desk to finance to nursing was all very friendly and supportive. The only weakness is after having an unsuccessful cycle, we felt a little neglected. We never heard from the Nurse or Doctor after our embryo had come back abnormal, had to request an appointment from a genetic counselor.
How was your experience with Samuel Wood at Gen 5 Fertility Center?
Dr. Wood was kind and encouraging throughout the process. He answered all of our questions and was incredibly knowledgeable. I feel like we received a truly individualized treatment plan that was right for us, and he was open to our feedback.
What's one piece of advice would you give a prospective patient of Samuel Wood at Gen 5 Fertility Center?
Don’t be afraid to ask questions! He knows a lot and is such an amazing resource.
During treatment, were you treated like a number or a human with Samuel Wood at Gen 5 Fertility Center?
Dr. Wood talked to me and my husband as a couple who really wanted to grow their family. I was not defined by my age, diagnosis or previous challenges in fertility treatment. I feel like he was realistic, while being honest and caring.
Describe the protocols Samuel Wood used in your cycles at Gen 5 Fertility Center and their degree of success.
We did a mini IVF cycle with Dr. Wood, which was completely appropriate given my situation. (In my 40s, 3-4 follicles) He was able to retrieve 2 eggs, 1 of which made a beautiful embryo and PGS testing. Unfortunately, it was found to be abnormal so we did not do a transfer.
Describe your experience with your nurse at Gen 5 Fertility Center. (Assigned nurse: Melissa )
The entire nursing staff was so friendly and helpful, which helped relieve some of the stress of going through fertility treatments. Melissa was very communicative throughout the process and even helped sort out confusion with the pharmacy well after office hours.
Describe your experience with Gen 5 Fertility Center.
Dr. Wood is very experienced and passionate about the work that he does. We listened to us and loved that he personalized a plan for us. The staff from front desk to finance to nursing was all very friendly and supportive. The only weakness is after having an unsuccessful cycle, we felt a little neglected. We never heard from the Nurse or Doctor after our embryo had come back abnormal, had to request an appointment from a genetic counselor. It was tough news to hear and it would’ve been nice to have at least had one follow up or check in call with the doctor or nurse, who had been with us the whole process. I know they are busy, but it would’ve helped close out what was otherwise a very caring, personalized experience.
Describe the costs associated with your care under Samuel Wood at Gen 5 Fertility Center.
$1400 for IVF package, including egg retrieval and transfer $5000 for PRP
10
Doctor
Samuel Wood
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
Gen 5 Fertility Center
San Diego
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2021, Successful
NPS
10
NPS
10
Age 36
2 IVF
Male Factor
Uterine Fibroids
Recurrent Pregnancy Loss
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
What I appreciate most about Dr. Wood is his attentiveness and individualized care- as well as catered medication and stimulation protocols. I was a tough case and my body responds differently to medication. Dr. Wood monitored and studied closely, and listened to what my body needed...expect somewhat long wait times- but it is worth it knowing you will see the same doctor every visit...I always left feeling like I was heard and knew what to expect next
Wait times [at Gen 5 Fertility Center] are occasionally long, but the staff is great about providing updates and making sure you feel taken care of. However, I did expect this and was just happy to see 1 physician each time who is familiar with my case- as opposed to being passed around to multiple doctors...I can't thank Melissa enough for her kindness, patience, and amazing communication throughout my entire care. She made a very emotional experience a lot easier and provided so much support and guidance!! She is truly such a beautiful person.
How was your experience with Samuel Wood at Gen 5 Fertility Center?
I appreciated the time Dr. Wood spent with me to go over my care and answer my husband and I's questions. I always left feeling like I was heard and knew what to expect next. I also appreciate Dr. Wood's warmth. Facing Infertility has been an incredibly emotional hurdle to push through, and had greatly taken a toll on us, often leaving us very discouraged. I felt like I finally had some answers upon meeting with Dr. Wood. I truly believe he is the best.
What's one piece of advice would you give a prospective patient of Samuel Wood at Gen 5 Fertility Center?
Ask lots of questions and become well informed in your understanding of treatment. Dr. Wood explains things thoroughly. Sometimes expect somewhat long wait times- but it is worth it knowing you will see the same doctor every visit.
During treatment, were you treated like a number or a human with Samuel Wood at Gen 5 Fertility Center?
Words cannot express my gratitude for Dr. Wood and the entire team at Gen 5 Fertility. From the moment I walked through door I finally felt like I was home. I had multiple failed IVF cycles from 2 previous centers, and once I met Dr. Wood I knew he was different. My fertility goals were respected and heard. I finally did not feel like just another number. The team is SO sweet and seem to truly have a passion and heart for what they do- and it reflects in the patient care and bedside manner. What I appreciate most about Dr. Wood is his attentiveness and individualized care- as well as catered medication and stimulation protocols. I was a tough case and my body responds differently to medication. Dr. Wood monitored and studied closely, and listened to what my body needed. Other centers seemed to categorize me and put me "in a one-size-fits-all box." I am overflowing with joy to announce the birth of my daughter, who arrived in January.
Describe your experience with your nurse at Gen 5 Fertility Center. (Assigned nurse: Melissa)
I can't thank Melissa enough for her kindness, patience, and amazing communication throughout my entire care. She made a very emotional experience a lot easier and provided so much support and guidance!! She is truly such a beautiful person.
Describe your experience with Gen 5 Fertility Center.
Wait times are occasionally long, but the staff is great about providing updates and making sure you feel taken care of. However, I did expect this and was just happy to see 1 physician each time who is familiar with my case- as opposed to being passed around to multiple doctors.
Describe the costs associated with your care under Samuel Wood at Gen 5 Fertility Center.
Competitive to my previous centers
Describe Samuel Wood's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gen 5 Fertility Center.
We only wanted 1 embryo transferred.
10
Doctor
Samuel Wood
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Gen 5 Fertility Center
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
7
NPS
8
Age 39
1 IVF
Tubal Blockage
Black or African-American
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Wood is very confident, positive and compassionate. Its a tough subject and for the most part I felt that he really wanted to help us. There were never long wait times and the nurse/coordinator was always accessible and I felt I was treated well...is very communicative in appointments and willing to answer any questions. Also he is very positive and has a confident demeanor.
The [Gen 5 Fertility Center] clinic is very very nice. Upscale. In a beautiful location. Peaceful. Never a long wait times. And the office staff was really very organized. Couldn’t have asked for a better facility. The views are soothing and it seemed clean...She was very compassionate with us and answered all my questions immediately even after hours..
How was your experience with Samuel Wood at Gen 5 Fertility Center?
Dr. Wood is very confident, positive and compassionate. Its a tough subject and for the most part I felt that he really wanted to help us. There were never long wait times and the nurse/coordinator was always accessible and I felt I was treated well.
What's one piece of advice would you give a prospective patient of Samuel Wood at Gen 5 Fertility Center?
Make sure you do your research and feel totally comfortable.
During treatment, were you treated like a number or a human with Samuel Wood at Gen 5 Fertility Center?
The coordinator was really nice, caring and responsive. Dr. Wood is very communicative in appointments and willing to answer any questions. Also he is very positive and has a confident demeanor.
Describe the protocols Samuel Wood used in your cycles at Gen 5 Fertility Center and their degree of success.
In my case the ads were developing at different rates so the idea was to do a dual stem on me which ended up not being possible and only four eggs were retrieved. It was horrifically disappointing.
Describe your experience with your nurse at Gen 5 Fertility Center. (Assigned nurse: Melissa Aguirre)
Coordinator Melissa was absolutely fantastic. She was very compassionate with us and answered all my questions immediately even after hours. She was truly the best. And made the process a lot less painful than it would have been without her assistance.
Describe your experience with Gen 5 Fertility Center.
The clinic is very very nice. Upscale. In a beautiful location. Peaceful. Never a long wait times. And the office staff was really very organized. Couldn’t have asked for a better facility. The views are soothing and it seemed clean.
Describe the costs associated with your care under Samuel Wood at Gen 5 Fertility Center.
We get an idea of cycle for $13,890. We had no surviving embryos in the cycle so there was no cost for PGS testing. Paid $1900 for medications, over $900 of which we did not use. That was really disheartening.
7
Doctor
Samuel Wood
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Gen 5 Fertility Center
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
10
NPS
6
Age 35 - 39
2 IUI
2 IVF
Anovulation
Tubal Blockage
European
Income $100K - $199K
Sales Representative
Only Doc Seen
Strongly Recommends
Doesn't Recommend
Successful
When my lining wouldn’t get thick enough he [Dr. Wood] used an experimental agent that aided in implantation and thickness of my uterine lining. After a cp and mc we added lovenox which resulted in the next 2 transfers both having a live birth...has been excellent. He’s very thorough when explaining things. If I had questions or concerns I could call the office and he would either speak to me or call me back. He was also open to research I did on my own.
I wouldn’t depend on this staff [at Reproductive Science Medical Center]. Do everything you can to be your own advocate here...ESPECIALLY if you are going through insurance. If I wasn’t on top of the prior authorizations and wording necessary to get things approved, it would have never happened...I don’t care for this clinic...only the dr and embryologist. They cater more to China and make you feel like a number. They are clueless when it comes to prior authorizations and insurance. They are also clueless about what they can legally charge a patient who has insurance that they are contracted with...
How was your experience with Samuel Wood at Reproductive Sciences Medical Center?
Dr Wood has been excellent. He’s very thorough when explaining things. If I had questions or concerns I could call the office and he would either speak to me or call me back. He was also open to research I did on my own.
What's one piece of advice would you give a prospective patient of Samuel Wood at Reproductive Sciences Medical Center?
Look past the staff. Dr Wood and the embryologist are worth it.
Describe the protocols Samuel Wood used in your cycles at Reproductive Sciences Medical Center and their degree of success.
Too much to write here. When my lining wouldn’t get thick enough he used an experimental agent that aided in implantation and thickness of my uterine lining. After a cp and mc we added lovenox which resulted in the next 2 transfers both having a live birth...
Describe your experience with your nurse at Reproductive Sciences Medical Center.
I wouldn’t depend on this staff. Do everything you can to be your own advocate here...ESPECIALLY if you are going through insurance. If I wasn’t on top of the prior authorizations and wording necessary to get things approved, it would have never happened
Describe your experience with Reproductive Sciences Medical Center.
I don’t care for this clinic...only the dr and embryologist. They cater more to China and make you feel like a number. They are clueless when it comes to prior authorizations and insurance. They are also clueless about what they can legally charge a patient who has insurance that they are contracted with...
Describe Samuel Wood's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Sciences Medical Center.
He was open to either
What specific things went wrong at Reproductive Sciences Medical Center?
  • Failed to call in prescriptions to pharmacy
10
Doctor
Samuel Wood
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
6
Clinic
Reproductive Sciences Medical Center
San Diego
NPS
Operations
2 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 41 - 42
2 IVF
Unexplained
European
Ashkenazi Jewish
Black or African-American
Native American
Income $0 - $49K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Samuel [Dr. Wood] is great but in and out so many patients to see. He’s always smiling and Pleasant to be around...First round we did 10 days of injections Clomid and birth control. Second round we added HGH 10 days of injections and Nad +...Marissa his right hand is so sweet and makes sure to get back to you every time...You do have to wait a while in the waiting room on appointment days...
All the nurses [at Gen 5 Fertility Center] are great . Marissa his right hand is so sweet and makes sure to get back to you every time . They delivered my meds when I needed them last min on weekends. The pharmacy they use in La Jolla opened up for me on the weekend as well...You do have to wait a while in the waiting room on appointment days...Sometimes its like they don’t remember your history it can be frustrating...5,000 for PRP and 2 rounds of IVF 25,000...
How was your experience with Samuel Wood at Gen 5 Fertility Center?
All the nurses are great . Marissa his right hand is so sweet and makes sure to get back to you every time . They delivered my meds when I needed them last min on weekends. The pharmacy they use in La Jolla opened up for me on the weekend as well . Samuel is great but in and out so many patients to see. He’s always smiling and Pleasant to be around.
What's one piece of advice would you give a prospective patient of Samuel Wood at Gen 5 Fertility Center?
He really knows what he’s doing . He’s perfected PRP.
During treatment, were you treated like a number or a human with Samuel Wood at Gen 5 Fertility Center?
Sometimes its like they don’t remember your history it can be frustrating.
Describe the protocols Samuel Wood used in your cycles at Gen 5 Fertility Center and their degree of success.
First round we did 10 days of injections Clomid and birth control. Second round we added HGH 10 days of injections and Nad + .
Describe your experience with your nurse at Gen 5 Fertility Center. (Assigned nurse: Marissa)
All the nurses are amazing super sweet and take really good care of you.
Describe your experience with Gen 5 Fertility Center.
You do have to wait a while in the waiting room on appointment days . Can be frustrating for your partners to wait an hour to be seen. Besides that they are great .I e come on the wrong day and they made room to see me . What was awesome lol .
Describe the costs associated with your care under Samuel Wood at Gen 5 Fertility Center.
5,000 for PRP and 2 rounds of IVF 25,000
10
Doctor
Samuel Wood
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Gen 5 Fertility Center
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
9
NPS
6
Age 34 - 35
2 IUI
Diminished Ovarian Reserve
Endometriosis
Uterine Fibroids
South Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Doesn't Recommend
Unsuccessful
I was happy to have found Dr. Wood. His personality is very confident which is a huge help to patients that have been through such an emotional roller coaster as I have. For the first time at a doctor's appointment there were no tears. As unsure as I have always felt about my the future of my fertility he was somehow completely reassuring. He is not the warm and fuzzy provider that some may prefer. He is straight to the point, informative and positive.
RSMC was in a great location, plenty of parking, office was clean. For a clinic that busy they could have a larger waiting area. Sometimes I would have to wait in the lobby of the building. The receptionists are friendly and helpful for the most part. The financial coordinator was also helpful and explained each cost thoroughly. The wait could be unpredictable and it would have been great to have someone follow up once or twice to let you know how much longer you can expect to wait.
How was your experience with Samuel Wood at Reproductive Sciences Medical Center?
I was happy to have found Dr. Wood. His personality is very confident which is a huge help to patients that have been through such an emotional roller coaster as I have. For the first time at a doctor's appointment there were no tears. As unsure as I have always felt about my the future of my fertility he was somehow completely reassuring. He is not the warm and fuzzy provider that some may prefer. He is straight to the point, informative and positive. If you've been through what I have then you will take all the positivity you can get! Each appointment I experienced with Dr. Wood was great. He is honest, provides all options and risks. I always felt comfortable seeing him and knew I was in good hands. I know he is very busy, but I appreciated never feeling rushed. His confidence is key and I trusted him and his abilities to help me along my journey to motherhood.
What's one piece of advice would you give a prospective patient of Samuel Wood at Reproductive Sciences Medical Center?
Don't be afraid to speak up and/or ask questions. He will always explain everything and make sure you understand. The whole process can be so confusing and it is important to gather as much information as possible so you can make informed decisions.
During treatment, were you treated like a number or a human with Samuel Wood at Reproductive Sciences Medical Center?
I was a patient of Dr. Wood at his previous location RSMC. It was an extremely busy clinic, but he always took the time to answer my questions and I never felt rushed. He even performs the ultrasounds himself and I appreciated all of the education I received on my fertility. I expected to be treated like a number because of the volume of patients seen at RSMC, but he genuinely cared about my situation and always made sure that I would not get lost in the process.
Describe the protocols Samuel Wood used in your cycles at Reproductive Sciences Medical Center and their degree of success.
After the initial ultrasound and thorough exam Dr.Wood suggested that IUI would be the best first course of action. I was instructed to come back to the clinic on day 2 of my cycle for a baseline appointment where another ultrasound is performed to check the ovaries and endometrial lining. Blood work is also done on this day as well. A prescription for Letrozole (Femara) was written to assist with ovulation. I took 2.5mg 4 times a day for 5 days starting on day 3 of my cycle. He preferred Letrozole for me because there are less side effects as opposed to clomid. He was completely spot on. I had taken clomid in the past with a previous doctor and had the worst side effects. I experienced some tenderness in the belly, but not much else. On day 10 I had another office visit for an ultrasound to check for ovulation. On day 12 I was instructed to give myself the trigger shot which was Ovidrel (approximately 10,000 iu). The following day (13 of my cycle) my husband provided his sample (which was examined and washed) and the insemination was performed by Dr. Wood. The insemination itself was quick and took a few minutes. I then was told to stay lying down and was sent home after 15 minutes. One week later on day 20 I had a quick appointment for blood work to test my progesterone level which was at a 25 I believe. A number they were satisfied with. Another week after that which was day 27 I went in for an HCG blood test. I received a call 2 hours later where they informed me the test was negative. Although we did not get the result we expected, Dr. Wood was satisfied at the way I had responded to the the first IUI cycle and he suggested trying another round immediately.
Describe your experience with your nurse at Reproductive Sciences Medical Center. (Assigned nurse: Kayla)
Kayla was my care coordinator at RSMC who worked directly with Dr.Wood. I cannot say enough about her. She was kind, compassionate and made me feel very comfortable. She was very helpful when I needed further explanation or reminders on the process. She called to follow up frequently and if she was not in the office that day would always make sure I was taken care of by another staff member. She would walk me to the check out desk after each appointment which I thought was very nice.
Describe your experience with Reproductive Sciences Medical Center.
This review is for Reproductive Sciences Medical Center (RSMC) and not Dr. Wood's new clinic Gen 5. RSMC was in a great location, plenty of parking, office was clean. For a clinic that busy they could have a larger waiting area. Sometimes I would have to wait in the lobby of the building. The receptionists are friendly and helpful for the most part. The financial coordinator was also helpful and explained each cost thoroughly. The wait could be unpredictable and it would have been great to have someone follow up once or twice to let you know how much longer you can expect to wait. At times I was waiting up to 2 hours.
Describe the costs associated with your care under Samuel Wood at Reproductive Sciences Medical Center.
I was a cash pay patient. My insurance did not cover any fertility treatments. The initial consultation is complimentary. To perform an ultrasound the same day was an additional $275. We paid a total of $2058 for the IUI which included the insemination, sperm collection, 3 ultrasounds and all blood work. Medications were not included in that cost. The Letrozole was $8 and the Ovidrel cost approximately $150.
What specific things went wrong at Reproductive Sciences Medical Center?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
9
Doctor
Samuel Wood
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
6
Clinic
Reproductive Sciences Medical Center
San Diego
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5