Rated 10
Strongly recommend: 100%10
100% strongly recommend
2 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9
9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
New York Medical College
Residency
Kaiser Permanente
Fellowship
Duke University Medical Center

How Doctor Communicates

doctor available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Sanaz Keyhan works in 2 offices at

Palo Alto Medical Foundation
Rated 7.5
Strongly recommend: 57%Neutral: 17%Don't recommend: 26%7.5

Explore Clinic
San Jose
2581 Samaritan Dr.
San Jose, CA 95124
Fremont
3200 Kearney Street
Fremont, CA 94538

2 patient reviews

2019 - 2020, Successful
NPS
10
NPS
10
Age 31 - 32
7 Fertility Medications
Anovulation
PCOS
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Keyhan always came in to our appointments with such warmth and friendliness. She always too time to check in with me, ask questions and respond to my questions...is very professional and compassionate...Most importantly you can feel her sincerity and care for her patients...Sometimes I came in with questions based on my own research and she would always come back to me after looking into it herself. I appreciated her openness. There were also a couple of times where she ensured to meet with us even on days where she was scheduled for surgery. She also personally checked in with us via call when we were concerned early on in our pregnancy even when she was on vacation. Dr. Keyhan’s personality and knowledge certainly made fertility treatments easier for us.
Very easy to contact and communicate with the clinic [Palo Alto Medical Foundation]. From the receptionists, to the nurses to doctors...communciation was clear and quick (via call and on MyHealthOnline). Appointments were always on time...We did timed intercourse by starting on a 5 day treatment of Letrozole...Dr. Keyhan always came in to our appointments with such warmth and friendliness. She always too time to check in with me, ask questions and respond to my questions.
How was your experience with Sanaz Keyhan at Palo Alto Medical Foundation?
Dr. Keyhan is very professional and compassionate. She always took her time during her appointments with us and ensured all our questions and concerns were answered. Most importantly you can feel her sincerity and care for her patients. She brings a warm, friendly and positive vibe every single time. Sometimes I came in with questions based on my own research and she would always come back to me after looking into it herself. I appreciated her openness. There were also a couple of times where she ensured to meet with us even on days where she was scheduled for surgery. She also personally checked in with us via call when we were concerned early on in our pregnancy even when she was on vacation. Dr. Keyhan’s personality and knowledge certainly made fertility treatments easier for us.
During treatment, were you treated like a number or a human with Sanaz Keyhan at Palo Alto Medical Foundation?
Dr. Keyhan always came in to our appointments with such warmth and friendliness. She always too time to check in with me, ask questions and respond to my questions.
Describe the protocols Sanaz Keyhan used in your cycles at Palo Alto Medical Foundation and their degree of success.
As i have anovulation/PCOs. We did timed intercourse by starting on a 5 day treatment of Letrozole (starting around day 3 of cycle). Initially we started with 2.5mg but eventually ended up using 7.5mg as my body did not respond to the lower dose. Each month I ovulated with about 3 times using ovidrel to trigger ovulation (I had high fertility detected via ovulation kit but did not reach peak fertility by the time expected). Along with Letrozole I took 10mg dexamethasone for 10 days at the start of the cycle to lower DHEAs levels.
Describe your experience with Palo Alto Medical Foundation.
Very easy to contact and communicate with the clinic. From the receptionists, to the nurses to doctors.. communciation was clear and quick (via call and on MyHealthOnline). Appointments were always on time.
Describe the costs associated with your care under Sanaz Keyhan at Palo Alto Medical Foundation.
Per my Anthem Blue Cross insurance, for timed intercourse and oral medication and injectables I only had to pay co-pay of $25 per visit and about $100 for the injectable medication which I didn’t need each cycle.
10
Doctor
Sanaz Keyhan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Palo Alto Medical Foundation
San Jose
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
1 IVF
Diminished Ovarian Reserve
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sanaz takes utmost care of her patients. She invests her time both in terms of quality and quantity. She answers all the questions with detailed insight and is very genuine...suggested us to undergo IVF directly without any IUI or other alternatives. It’s because i have low overian reserve with an autoimmune Kidney condition...
Clinic’s staff is friendly and they guide people very well. They help us in scheduling appointments on time and help make any adjustments as needed. I don’t see any weakness. Overall it is a very welcoming place...Each time I meet her[Dr. Keyhan] , I left her office with full of comfort and hope. Connecting with her gives full of positive vibes, which I feel is the crucial thing in any IVF journey
How was your experience with Sanaz Keyhan at Palo Alto Medical Foundation?
Dr. Sanaz was always welcoming and is a very sweet person. Each time I meet her, I left her office with full of comfort and hope. Connecting with her gives full of positive vibes, which I feel is the crucial thing in any IVF journey. She is the most sweetest and friendly doctor i’ve ever seen. She gave me all the information needed in detailed manner each time, and was never in rush. She listens and answers to all the questions even when the questions are repetitive. Overall, she is a great doctor and fantastic person!
During treatment, were you treated like a number or a human with Sanaz Keyhan at Palo Alto Medical Foundation?
Dr. Sanaz takes utmost care of her patients. She invests her time both in terms of quality and quantity. She answers all the questions with detailed insight and is very genuine.
Describe the protocols Sanaz Keyhan used in your cycles at Palo Alto Medical Foundation and their degree of success.
Dr. Sanaz suggested us to undergo IVF directly without any IUI or other alternatives. It’s because i have low overian reserve with an autoimmune Kidney condition. So I thought this is a wise choice. As my egg count is low we ended up retrieving 8 or 9 eggs. so she suggest doing ICSI, which gave us 3 good grade embryos. As my first two transfers (one embryo each) ended up with early miscarriage, we did an ERA test before our last embryo transfer. Results came out normal, but it at least served as a proof that our transfers were done on right time. Luckily, my third transfer gave up positive results and i’m 19 weeks pregnant at the moment.
Describe your experience with Palo Alto Medical Foundation.
Clinic’s staff is friendly and they guide people very well. They help us in scheduling appointments on time and help make any adjustments as needed. I don’t see any weakness. Overall it is a very welcoming place.
10
Doctor
Sanaz Keyhan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Palo Alto Medical Foundation
San Jose
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5