Verified
This patient has provided documentation of treatment at this clinic.
2016 - 2020, Unknown Success
5
3
I've only used clomid [with Dr. Sara Morelli]. However, when I started in August 2019, I wish I would have know how long blood work was used for, the number of test that would be needed and more understanding of billing in regards to what is charged to insurance and what is not. There was WAY too much inconsistency and I needed Sara to help with getting answers...She seems to genuinely care...When I needed to speak with her, she would call and assist as best she could. If she couldn't, she assisted in getting us answers. While I wish the process was more inclusive of what the steps are, the expectation of each test, the reason why, explaining the billing and more, overall I am comfortable with the Dr.
when I started [with University Reproductive Associates] in August 2019, I wish I would have know how long blood work was used for, the number of test that would be needed and more understanding of billing in regards to what is charged to insurance and what is not. There was WAY too much inconsistency...nurse went out on Maternity leave, and my application was lost in the shuffle. There was no follow up, updates or anything unless I called. I was handed by at least three different nurses. While some were very helpful, some were a waste of time.
How was your experience with Sara Morelli at University Reproductive Associates (New Jersey Medical School)?
She seems to genuinely care. When I needed to speak with her, she would call and assist as best she could. If she couldn't, she assisted in getting us answers. While I wish the process was more inclusive of what the steps are, the expectation of each test, the reason why, explaining the billing and more, overall I am comfortable with the Dr.
What's one piece of advice would you give a prospective patient of Sara Morelli at University Reproductive Associates (New Jersey Medical School)?
Just ask all your questions and discuss, who the nurses are and who can assist you if she was not available. Dealing with just anyone, wasn't always helpful.
During treatment, were you treated like a number or a human with Sara Morelli at University Reproductive Associates (New Jersey Medical School)?
She seems to genuinely care. However some of the nurses were better than others
Describe the protocols Sara Morelli used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
I've only used clomid. However, when I started in August 2019, I wish I would have know how long blood work was used for, the number of test that would be needed and more understanding of billing in regards to what is charged to insurance and what is not. There was WAY too much inconsistency and I needed Sara to help with getting answers.
Describe your experience with the nursing staff at University Reproductive Associates (New Jersey Medical School).
Sara's nurse went out on Maternity leave, and my application was lost in the shuffle. There was no follow up, updates or anything unless I called. I was handed by at least three different nurses. While some were very helpful, some were a waste of time.
Describe your experience with University Reproductive Associates (New Jersey Medical School).
Ask for the nurses name, discuss the actual process, discuss the time limit of tests, for example blood work is only good for 6 months. We had to re do the work, over because we weren't informed the clinic closes for the month of December, and we didn't want to move forward with the process until November.
Describe the costs associated with your care under Sara Morelli at University Reproductive Associates (New Jersey Medical School).
Mostly just the ultrasounds and bloodwork, which was covered via insurance. My husband had to get the sperm taken from him and his insurance doesn't cover it, so we have at $5k out of pocket bill and we haven't done anything. We have to pay for the injections out of pocket, and my insurance only covers $6k for a lifetime.
Describe Sara Morelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Reproductive Associates (New Jersey Medical School).
We haven't discussed this.
What specific things went wrong at University Reproductive Associates (New Jersey Medical School)?
- Failed to send your chart to another clinic
- Provided conflicting information
- Canceled a cycle due to clinic error
Describe the specific things that went wrong at University Reproductive Associates (New Jersey Medical School).
I never received any bills. Every time I went, I wasn't able to pay the co-pay due to machine not working. Then I schedule an appointment for a Sunday, to start the birth control (January 2020) and then get a call back, I have to cancel the appointment due to a outstanding bill that never came to my home or no one mentioned the times I went for ultrasounds. So my appointments were pushed back. Lots of information was not shared in regards to having my Husbands sperm first, before starting birth control, so another month pushed back.