Sarah C. Hessler

I felt extremely supported every step of the way, and felt as though she [Dr. Sarah C. Hessler] was experiencing my heartache with me. I feel like more than just a number, and when we talk I feel like I’m her only patient. She is extremely dedicated...We had no trouble with our first transfer in 2019, so when we went back in 2021 to try again we didn’t expect the outcome we got.

Overall I absolutely love them [Institute for Reproductive Medicine & Science]. Until recently I didn’t have anything negative to say. With my last 2 cycles failing I just wish my patient portal wasn’t updated until after a phone call from the clinic. It’s difficult to get certain news online...I can’t say enough good things about [nurse] Jen. Look forward to talking with her, knowing all of my questions (no matter how many I come up with) will be answered. I never feel forgotten about

How was your experience with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

We had no trouble with our first transfer in 2019, so when we went back in 2021 to try again we didn’t expect the outcome we got. I felt extremely supported every step of the way, and felt as though she was experiencing my heartache with me. I feel like more than just a number, and when we talk I feel like I’m her only patient. She is extremely dedicated.

What's one piece of advice would you give a prospective patient of Sarah C. Hessler at Institute for Reproductive Medicine & Science?

To make sure you’re ready for whatever information comes your way. She delivers news delicately but matter of fact

During treatment, were you treated like a number or a human with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

She shared in my excitement, and in my heartache. I knew she was on my side and doing anything she could for the outcomes we wanted.

Describe the protocols Sarah C. Hessler used in your cycles at Institute for Reproductive Medicine & Science and their degree of success.

We did estrogen 2mg twice daily for 4 days then 3x daily through and past transfer, and started progesterone 5 days before transfer

Describe your experience with your nurse at Institute for Reproductive Medicine & Science. (Assigned nurse: Jen)

I can’t say enough good things about Jen. Look forward to talking with her, knowing all of my questions (no matter how many I come up with) will be answered. I never feel forgotten about

Describe your experience with Institute for Reproductive Medicine & Science.

Overall I absolutely love them. Until recently I didn’t have anything negative to say. With my last 2 cycles failing I just wish my patient portal wasn’t updated until after a phone call from the clinic. It’s difficult to get certain news online.

Describe the costs associated with your care under Sarah C. Hessler at Institute for Reproductive Medicine & Science.

Retrieval, 1 transfer and 1 year of embryo storage was I think 15k Each transfer after has been about 3600 including the fee from the surgicenter where the transfer takes place

Describe Sarah C. Hessler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Reproductive Medicine & Science.

Due to my age we opted for set, after 2 unsuccessful transfers she gave me the option to transfer 2 embryos (1 was tested and the other was not) but we decided together it was best to transfer just 1

Doctor

Sarah C. Hessler

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Institute for Reproductive Medicine & Science

Clark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

2020, Unsuccessful

Age 41

1 IUI

IVF

Diminished Ovarian Reserve

Tubal Blockage

European

Income $100K - $199K

2nd of 2 Docs

Strongly Recommends

Neutral

Unsuccessful

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

Dr. Hessler was very personal and went out of her way to answer all questions and address concerns that I had. Any time she spoke to me, there was never a question of her knowing me or my situation...I have a high BMI, and while there were limitations with the clinic itself for IVF, she was willing to work with me to undergo an IUI. She encouraged healthy eating, and while I would have had to lose weight to undergo IVF, she otherwise did not make this about my weight.

Nursing staff [at IRMS] are very friendly, supportive, and communicate instructions very clearly...Communication was very clear, and plan for treatment laid out before starting. I felt my process was monitored closely, and I felt treated with respect. The biggest downfall is that they have a BMI cutoff for IVF. The rationale is due to the anesthesia, from what I recall...It’s actually been shown that women with high BMI’s take longer to get pregnant, and delays in treatment contribute to this.

How was your experience with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Dr. Hessler is fantastic. She is very attentive to all questions and concerns. She communicates expectations very clearly, and she respected my choices while giving me clear guidance on the dangers when dealing with what was a confirmed ectopic pregnancy. I have a high BMI, and while there were limitations with the clinic itself for IVF, she was willing to work with me to undergo an IUI. She encouraged healthy eating, and while I would have had to lose weight to undergo IVF, she otherwise did not make this about my weight. I felt she followed all the steps as she would with any other patient. I would have loved to do IVF there as well, and I continue with my monitoring for an outside clinic.

What's one piece of advice would you give a prospective patient of Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Be willing to ask questions. She will readily answer in a way that is easy to understand.

During treatment, were you treated like a number or a human with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Dr. Hessler was very personal and went out of her way to answer all questions and address concerns that I had. Any time she spoke to me, there was never a question of her knowing me or my situation.

Describe the protocols Sarah C. Hessler used in your cycles at Institute for Reproductive Medicine & Science and their degree of success.

I had a lot of testing already. She started with a HSG to make sure my tubes were clear, and we proceeded with IUI. She had said IVF would be my best option, and she supported my choice to pursue IVF elsewhere, as I was not able to do so at IRMS.

Describe your experience with the nursing staff at Institute for Reproductive Medicine & Science.

Nursing staff are very friendly, supportive, and communicate instructions very clearly.

Describe your experience with Institute for Reproductive Medicine & Science.

I saw Dr. Hessler at the Clark office (and I think she is fantastic). My IUI was done by other doctors. Most monitoring was through Clark as well. Communication was very clear, and plan for treatment laid out before starting. I felt my process was monitored closely, and I felt treated with respect. The biggest downfall is that they have a BMI cutoff for IVF. The rationale is due to the anesthesia, from what I recall. Yet, I’m able to do IVF elsewhere with anesthesia. No issues whatsoever. They should revisit this decision, as not all providers exclude. It’s actually been shown that women with high BMI’s take longer to get pregnant, and delays in treatment contribute to this.

Describe the costs associated with your care under Sarah C. Hessler at Institute for Reproductive Medicine & Science.

My insurance covered treatments, so I mainly paid copays.

Doctor

Sarah C. Hessler

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Institute for Reproductive Medicine & Science

Clark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

2019 - 2020, Unknown Success

Age 28 - 29

2 IUI

Male Factor

PCOS

Other

Income $50K - $99K

Only Doc Seen

Neutral

Strongly Recommends

Success w/ Doc Not sure

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

If you would like her [Dr. Hessler] to do the procedures she might be able to schedule it so that she is the covering DR when the time comes...has made herself available by phone/email even on days off if need be...My husband and i wanted to start conservatively, so we first started tracking my ovulation with the drs office, we later started Femara and Ovidrel, and moved onto two double IUIs with Femara and Ovidrel. We are now saving for IVF...With male factor and PCOS i think she explained our situation to us very clearly. I do wish i got to touch base with her before the cycle to know what was ahead when we switched from Ovulation tracking to IUI. It was hard to know what was next if i hadn't gone out of my way to educate myself or made a point to ask the nurse. With the deadlines in each treatment i could have missed a cycle.

Im happy driving further to the Clark office [of Institute for Reproductive Medicine & Science Barnabas] because they are so on top of everything, they know me by name, and they are clear with their directions and answers no matter how often i ask questions...Alicia is the best admin i think i have every come into contact with. She goes out of her way to answer all your questions as quickly as possible and it seems like your the only patient in the office ( your not its a huge office lol). The nursing staff is amazing, they are available to you via phone and email and answer any and all questions you have as quickly as they can. The phlebotomists at this office could be better. While theyre incredibly nice they often cant find my vein and im left with bruises.

How was your experience with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Dr. Hessler did a great job breaking down our diagnosis and plan for treatment. While it may have taken a while to talk to her on the phone at times we still got through when we needed to. With male factor and PCOS i think she explained our situation to us very clearly. I do wish i got to touch base with her before the cycle to know what was ahead when we switched from Ovulation tracking to IUI. It was hard to know what was next if i hadn't gone out of my way to educate myself or made a point to ask the nurse. With the deadlines in each treatment i could have missed a cycle.

What's one piece of advice would you give a prospective patient of Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Ask questions, reach out to her if your not clear on something. She will take the time to walk you through it. If you would like her to do the procedures she might be able to schedule it so that she is the covering DR when the time comes.

During treatment, were you treated like a number or a human with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

While the doctors rotate in this large clinic, i spent most of my time in the clark office where i know everyone by name and they know mine. Dr. Hessler has made herself available by phone/email even on days off if need be.

Describe the protocols Sarah C. Hessler used in your cycles at Institute for Reproductive Medicine & Science and their degree of success.

My husband and i wanted to start conservatively, so we first started tracking my ovulation with the drs office, we later started Femara and Ovidrel, and moved onto two double IUIs with Femara and Ovidrel. We are now saving for IVF.

Describe your experience with your nurse at Institute for Reproductive Medicine & Science. (Assigned nurse: Jennifer G.)

When i picked the office i knew that i would be dealing with the nurse and staff more than the Dr. So i went out of my way to look for reviews that spoke of the overall office. Im happy driving further to the Clark office because they are so on top of everything, they know me by name, and they are clear with their directions and answers no matter how often i ask questions.

Describe your experience with Institute for Reproductive Medicine & Science.

Alicia is the best admin i think i have every come into contact with. She goes out of her way to answer all your questions as quickly as possible and it seems like your the only patient in the office ( your not its a huge office lol). The nursing staff is amazing, they are available to you via phone and email and answer any and all questions you have as quickly as they can. The phlebotomists at this office could be better. While theyre incredibly nice they often cant find my vein and im left with bruises.

Describe the costs associated with your care under Sarah C. Hessler at Institute for Reproductive Medicine & Science.

Honestly my costs are high but that is because of my health insurance. Im sure the clinics prices are higher because of its location as my sister paid less for IUI in NC .

Describe Sarah C. Hessler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Reproductive Medicine & Science.

I believe this clinic does Single Embryo Transfers.

Doctor

Sarah C. Hessler

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Institute for Reproductive Medicine & Science

Clark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

2019, Successful

Age 44

4 IVF

3 Egg Freezing

Unexplained

Black or African-American

Income $200K - $499K

Lawyer

2nd of 4 Docs

Strongly Recommends

Successful

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

Dr. Hessler has great bedside manner and her nurse Jennifer Giordano is truly out of this world fantastic!...I felt fully heard and listened to. She took her time walking me through her recommendations, I never felt rushed while in her presence. She has a great sense of humor and great disposition overall....Dr. Hessler added Prednisone, Lovenox, baby aspirin and ultimately Neupogen to the protocol pre-transfer and into the pregnancy. So far, I am almost 4 weeks and counting.

Monitoring at IRMS Clark is a well oiled machine. They really do get patients in and out in a timely manner regardless of how busy they get.... IRMS' strengths are the multiple locations, the efficiency of the staff (they get you in and out), that all of the doctors are women and they run a well oiled machine in terms of communication, appointments, etc. They're spread throughout so most people can find a location that works for them and you can visit different locations based on schedule changes if needed.

How was your experience with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

As previously discussed, Dr. Hessler has great bedside manner, I felt fully heard and listened to. She took her time walking me through her recommendations, I never felt rushed while in her presence. She has a great sense of humor and great disposition overall.

What's one piece of advice would you give a prospective patient of Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Feel free and empowered to ask your questions. If you don't understand something ask the questions. She's also great via email as well.

During treatment, were you treated like a number or a human with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

I met with Dr. Hessler after previously working with Serena Chen. I wanted a difference experience and felt like Dr. Hessler was more empathetic in her dealings with me whereas Dr. Chen was more matter of fact. I was also armed with a second opinion so I came into the conversation better prepared to discuss what I thought was at play with prior unsuccessful cycles. Dr. Hessler has great bedside manner and her nurse Jennifer Giordano is truly out of this world fantastic! She was the big difference maker for me even beyond Dr. Hessler because there is simply more contact with the nursing staff than even the doctors.

Describe the protocols Sarah C. Hessler used in your cycles at Institute for Reproductive Medicine & Science and their degree of success.

I'd gotten a second opinion which diagnosed endometriosis, PCOS and insulin-resistance. Per the protocol recommended by the second opinion, Dr. Hessler added Prednisone, Lovenox, baby aspirin and ultimately Neupogen to the protocol pre-transfer and into the pregnancy. So far, I am almost 4 weeks and counting.

Describe your experience with your nurse at Institute for Reproductive Medicine & Science. (Assigned nurse: Jennifer Giordano)

Jennifer Giordano is the best nurse I have ever encountered in my life. She goes above and beyond for her patients, is incredibly responsive, takes care of the big and small details and follow-ups were always on point. She is the distinguishing factor for the IRMS experience in my opinion. It was an absolute pleasure interacting and engaging with her and she made the experience so much smoother than it would've been but for her diligence and attention to detail.

Describe your experience with Institute for Reproductive Medicine & Science.

IRMS' strengths are the multiple locations, the efficiency of the staff (they get you in and out), that all of the doctors are women and they run a well oiled machine in terms of communication, appointments, etc. They're spread throughout so most people can find a location that works for them and you can visit different locations based on schedule changes if needed. This was particularly helpful in the monitoring phases.

Describe your experience with your monitoring appointments at Institute for Reproductive Medicine & Science.

Monitoring at IRMS Clark is a well oiled machine. They really do get patients in and out in a timely manner regardless of how busy they get.

Describe the costs associated with your care under Sarah C. Hessler at Institute for Reproductive Medicine & Science.

Insurance covered the bulk of the cycles but I had my deductible ($2700) and co-insurance. For each cycle, I paid btwn 3000-4000 out of pocket for genetic testing, deductible and co-insurance payments.

Describe Sarah C. Hessler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Reproductive Medicine & Science.

IRMS strongly favors single transfers advising that multiple embryo transfer increased the risk of failure and complications. I was in agreement that the goal was to have a safe and successful pregnancy and opted for single embryo transfer.

Doctor

Sarah C. Hessler

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Institute for Reproductive Medicine & Science

Clark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

2017 - 2019, Successful

Age 26 - 28

Fertility Medications

PCOS

Tubal Blockage

Other

Income $100K - $199K

Sales Representative

Only Doc Seen

Strongly Recommends

Successful

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

Dr. Hessler looks me in the eyes, shows compassion and will tell you everything that’s going on as it’s happening. She explains it all, and in such a way that you don’t feel broken about yourself afterward... We haven’t started our cycle yet (when I met with her for the first time it was to determine the issue, and then correcting it with surgery)....I had asked about multiple embryo transfer, but dr. Hessler explained to us that due to my age (27) that she believed we would have a successful cycle using just one embryo and that ultimately it is safer for me and for our potential baby.

You’re comfortable when you walk in [Institute for Repro Med & Science], I think that’s all you can ask for in this type of environment. It doesn’t feel like you’re in a clinic. I haven’t come across anything I would view as a weakness....[Cost of Treatment] Estimated 14,000 to start $1000 retrieval $600 anesthesia $1000 transfer plus cost of meds... I email constantly and always get a response very quickly as if I was their only patient....Dr. Hessler looks me in the eyes, shows compassion and will tell you everything that’s going on as it’s happening.

How was your experience with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

I was so afraid to step foot into that office for the first time not knowing what to expect. I left with my heart feeling full of possibility. I know that she is going to do everything to make me a mom, she is such a kind woman, and a compassionate doctor. I am grateful that she is my first experience with infertility. Couldn’t ask for better

What's one piece of advice would you give a prospective patient of Sarah C. Hessler at Institute for Reproductive Medicine & Science?

To walk in knowing you’re going to be getting the best treatment. Skepticism isn’t needed because she’s instantly trustworthy

During treatment, were you treated like a number or a human with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Describe the protocols Sarah C. Hessler used in your cycles at Institute for Reproductive Medicine & Science and their degree of success.

We haven’t started our cycle yet (when I met with her for the first time it was to determine the issue, and then correcting it with surgery). Then my husband and I were going to see her again after our wedding. We were scheduled to start our first cycle on April 18, but due to insufficient funds needed to push it back to September 2019! Still saving!!

Describe your experience with your nurse at Institute for Reproductive Medicine & Science. (Assigned nurse: Jenn)

I email constantly and always get a response very quickly as if I was their only patient.

Describe your experience with Institute for Reproductive Medicine & Science.

You’re comfortable when you walk in, I think that’s all you can ask for in this type of environment. It doesn’t feel like you’re in a clinic. I haven’t come across anything I would view as a weakness.

Describe the costs associated with your care under Sarah C. Hessler at Institute for Reproductive Medicine & Science.

Estimated 14,000 to start $1000 retrieval $600 anesthesia $1000 transfer plus cost of meds

Describe Sarah C. Hessler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Reproductive Medicine & Science.

I had asked about multiple embryo transfer, but dr. Hessler explained to us that due to my age (27) that she believed we would have a successful cycle using just one embryo and that ultimately it is safer for me and for our potential baby.

Doctor

Sarah C. Hessler

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Institute for Reproductive Medicine & Science

Clark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

2018 - 2019, Unsuccessful

Age 28 - 29

1 Fertility Medications

Diminished Ovarian Reserve

Male Factor

Prefer not to answer

Income $0 - $49K

Nurse or HC Services

Only Doc Seen

Strongly Recommends

Unsuccessful

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

Sarah Hessler is amazing. She is very welled mannered. She takes her time with you and your spouse. She discusses everything that has to be done and every worry that is brought up. She responses quickly to me through email or her receptionist.... She understand if an appointment is missed or something came up and will adjust the treatment as necessary. I hope to be having the best results with her! Prayers for 2019

They [Institute for Repro Med & Science at Saint Barnabas] all work as a team with the patient and they take the time out for each patient. The clinic is clean and is set up to fit the patients needs. They are very organized and responsible. The clinic always calls with reminder or rescheduling and they make sure that everything is convenient for you.... Sarah Hessler looks at my case and explain very throughly what needs to be done. She is understanding if an appointment or blood work is missed.

How was your experience with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Sarah Hessler is amazing. She is very welled mannered. She takes her time with you and your spouse. She discusses everything that has to be done and every worry that is brought up. She responses quickly to me through email or her receptionist. She is the best doctor I have seen and I can’t wait to move forward. She understand if an appointment is missed or something came up and will adjust the treatment as necessary. I hope to be having the best results with her! Prayers for 2019

What's one piece of advice would you give a prospective patient of Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Listen to what she has to say. Her opinion might make the biggest difference.

During treatment, were you treated like a number or a human with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Sarah Hessler looks at my case and explain very throughly what needs to be done. She is understanding if an appointment or blood work is missed. She responds quickly and reassures you of everything. I am happy with her and I can’t wait to keep going. Prayers to iui hopefully end of year

Describe your experience with your nurse at Institute for Reproductive Medicine & Science. (Assigned nurse: Jennifer)

Always calls with results and put them on portal.

Describe your experience with Institute for Reproductive Medicine & Science.

They all work as a team with the patient and they take the time out for each patient. The clinic is clean and is set up to fit the patients needs. They are very organized and responsible. The clinic always calls with reminder or rescheduling and they make sure that everything is convenient for you.

Describe the costs associated with your care under Sarah C. Hessler at Institute for Reproductive Medicine & Science.

For iui I only have a 30 dollar copay for each visit and ivf would cost 15000 dollars

Doctor

Sarah C. Hessler

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Institute for Reproductive Medicine & Science

Clark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

2019, Unknown Success

Age 42

1 IVF

Diminished Ovarian Reserve

Latinx

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

She [Dr. Hessler] wrote/drew notes of everything we discussed and made a copy so we can review and disseminate at home. She was always honest and funny. She took the edge off of a tense situation. I was well aware of my chances and outcomes... Everything was explained in a considerable and easy to understand manor. She was always available for questions and the staff was wonderful

Early morning monitor hours so I was never late to work. The main weekend offices [at Institute for Reproductive Medicine & Science] were easily accessible. The nurses were always encouraging and gentle. My instructions were always available before 3 pm... Everything was explained in a considerable and easy to understand manor. She was always available for questions and the staff was wonderful

How was your experience with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

She wrote/drew notes of everything we discussed and made a copy so we can review and disseminate at home. She was always honest and funny. She took the edge off of a tense situation. I was well aware of my chances and outcomes

What's one piece of advice would you give a prospective patient of Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Have a sense of humor

During treatment, were you treated like a number or a human with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Everything was explained in a considerable and easy to understand manor. She was always available for questions and the staff was wonderful

Describe the protocols Sarah C. Hessler used in your cycles at Institute for Reproductive Medicine & Science and their degree of success.

Gonal F and Menopur. Cetrotide and then Novarel as the trigger shot

Describe your experience with Institute for Reproductive Medicine & Science.

Early morning monitor hours so I was never late to work. The main weekend offices were easily accessible. The nurses were always encouraging and gentle. My instructions were always available before 3 pm

Doctor

Sarah C. Hessler

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Institute for Reproductive Medicine & Science

Clark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

2018 - 2019, Consult

Age 31 - 32

4 IUI

2 IVF

Diminished Ovarian Reserve

Male Factor

European

Income $100K - $199K

1st of 2 Docs

Neutral

Unsuccessful

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

She [Dr. Hessler] was very friendly and easy to talk to. I was happy with her care, but it is a large clinic so I never had her doing any of my actual procedures. I also was not happy with the way that the news of my miscarriage was delivered to me. ... When i miscarried, I found out through the patient portal. I then could not get in touch with a nurse or doctor for 3 hours and the doctor still did not contact me for a few days. It was very upsetting and I did not understand what was happening.

In Clark it [monitoring appointments] was very easy. When I had to go to Livingston on the weekends, it was more hectic and annoying. ... Too big, don't hear from or see the actual doctor a lot. Nurses are very friendly and helpful and always greeted you by name and knew each patient. ... When i miscarried, I found out through the patient portal. I then could not get in touch with a nurse or doctor for 3 hours and the doctor still did not contact me for a few days.

How was your experience with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

She was very friendly and easy to talk to. I was happy with her care, but it is a large clinic so I never had her doing any of my actual procedures. I also was not happy with the way that the news of my miscarriage was delivered to me.

What's one piece of advice would you give a prospective patient of Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Be prepared for things to change.

Describe the protocols Sarah C. Hessler used in your cycles at Institute for Reproductive Medicine & Science and their degree of success.

Did 3 IUIs with letrozole, followed by 1 with Gonal-F and then IVF with Gonal-F and Menopur. It felts like every step of the way a new hurdle was discovered which was very frustrating.

Describe your experience with your nurse at Institute for Reproductive Medicine & Science. (Assigned nurse: Jen)

They were great!

Describe your experience with Institute for Reproductive Medicine & Science.

Too big, don't hear from or see the actual doctor a lot. Nurses are very friendly and helpful and always greeted you by name and knew each patient. Why does this have to be 200 characters? I am literally writing just to take up characters to go to the next question. I think this character limit is stupid.

Describe your experience with your monitoring appointments at Institute for Reproductive Medicine & Science.

In Clark it was very easy. When I had to go to Livingston on the weekends, it was more hectic and annoying.

Describe the costs associated with your care under Sarah C. Hessler at Institute for Reproductive Medicine & Science.

$12,000 for IVF with $1,000 on day of retrieval and $600 on day of transfer. IUIs were $600

What specific things went wrong at Institute for Reproductive Medicine & Science?

Failed to call with results
Failed to convey critical information

Describe the specific things that went wrong at Institute for Reproductive Medicine & Science.

When i miscarried, I found out through the patient portal. I then could not get in touch with a nurse or doctor for 3 hours and the doctor still did not contact me for a few days. It was very upsetting and I did not understand what was happening.

Doctor

Sarah C. Hessler

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Clinic

Institute for Reproductive Medicine & Science

Clark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

2021, Successful

Age 40

2 IUI

3 IVF

Unexplained

East Asian

Income $200K - $499K

1st of 2 Docs

Strongly Recommends

Successful

Review of

Sarah C. Hessler Institute for Reproductive Medicine & Science

Dr Hessler knew me and my history each time we spoke. She evaluated my past and present medical records to discuss different treatment plans and options...She always made herself available to answer all of my concerns and questions whether it was via email or phone. And most importantly, she was honest with the risks in my treatment plan...

The clinic [Institute for Reproductive Medicine & Science] has multiple locations but I only traveled to the Clark location and the surgical center in Livingston. Every person I dealt created a positive environment and treated me kindly. Everyone took their time to explain next steps and what I was about to experience before it happened...She [nurse Jen] was always on top of my treatment plan. She also answered every question that I had...

How was your experience with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Dr. Hessler treated me with care and compassion. She always made herself available to answer all of my concerns and questions whether it was via email or phone. And most importantly, she was honest with the risks in my treatment plan.

What's one piece of advice would you give a prospective patient of Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Be prepared with all of your questions and concerns.

During treatment, were you treated like a number or a human with Sarah C. Hessler at Institute for Reproductive Medicine & Science?

Dr Hessler knew me and my history each time we spoke. She evaluated my past and present medical records to discuss different treatment plans and options.

Describe your experience with your nurse at Institute for Reproductive Medicine & Science. (Assigned nurse: Jen)

Jen is amazing! I’m a very type A personality and her organizational skills spoke to my heart. She was always on top of my treatment plan. She also answered every question that I had

Describe your experience with Institute for Reproductive Medicine & Science.

The clinic has multiple locations but I only traveled to the Clark location and the surgical center in Livingston. Every person I dealt created a positive environment and treated me kindly. Everyone took their time to explain next steps and what I was about to experience before it happened.

Doctor

Sarah C. Hessler

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Institute for Reproductive Medicine & Science

Clark