Rated 8.3
Strongly recommend: 72%Neutral: 6%Don't recommend: 22%8.3
72% strongly recommend
14 reviews
Humanity
9
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.6
6.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
S. Illinois U.
Residency
Duke
Fellowship
U. of Pennsylvania

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Sarah Keller works at

Washington University School of Medicine
Rated 9
Strongly recommend: 81%Neutral: 11%Don't recommend: 8%9

At 2 offices

St. Louis - Central West End
4444 Forest Park Avenue
St. Louis, MO 63108
314-286-2400
St. Louis - Missouri Baptist Med Center
3023 N. Ballas Road
St. Louis, MO 63131
314-286-2400
Explore Clinic

14 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
10
10
Age 34 - 35
3 IUI
2 IVF
Donor Eggs
Unexplained
Other
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Keller is very personable, knowledgeable and caring. She was very proactive in trying to find the reason Ikeep having miscarriages. Though no reason was discovered, I still have trust in her care and believe she is making the right decisions...She ran multiple test for recurrent miscarriage on me and they all came back negative. For my frozen cycle we transfered 1 embryo...But for my next transfer I have a fair and poor quality left she recommended transferring both. She will go over the risks of multiples if you decide to transfer more than 1.
For how large the practice [Washington University School of Medicine] is, they are incredibly quick to respond and get you in and out and quickly as possible. My only complaint is the billing office is slow to to process our invoices. We used our HSA to pay for our transfer and we've been waiting for 3 weeks to get a detailed receipt to turn in...nurse Amy is very quick to respond to your questions. They have a portal that easily allows to communicate back in forth. Though I feel like I had many questions she never made me feel as though I was a bother.
How was your experience with Sarah Keller at Washington University School of Medicine?
Dr. Keller is very personable, knowledgeable and caring. She was very proactive in trying to find the reason Ikeep having miscarriages. Though no reason was discovered, I still have trust in her care and believe she is making the right decisions.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
While Dr. Keller is very knowledgeable the fertility science is not absolute. She will work her hardest for the best results.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
I came to Dr. Keller after multiple failed transfers with my previous Dr. She is not only very down to earth and tells you how it is in the sweetest way possible, she took the time to personally call me with test results and discuss my upcoming transfer.
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
I have only used Dr. Keller for FETs. She ran multiple test for recurrent miscarriage on me and they all came back negative. For my frozen cycle we transfered 1 embryo. My protocol was: Day 1(March 2nd) start of period- start 2mg estrace 3x daily March 15- uterine lining check March 17- start 1/2ml PIO and azithromiacin (today only) March 18- Medrol 2x daily for 5 days and up PIO to 1ml March 22- Embryo transfer and continue 1ml PIO and estrace 3x daily Beta is 12 days after transfer
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Amy)
Dr. Kellers nurse Amy is very quick to respond to your questions. They have a portal that easily allows to communicate back in forth. Though I feel like I had many questions she never made me feel as though I was a bother.
Describe your experience with Washington University School of Medicine.
For how large the practice is, they are incredibly quick to respond and get you in and out and quickly as possible. My only complaint is the billing office is slow to to process our invoices. We used our HSA to pay for our transfer and we've been waiting for 3 weeks to get a detailed receipt to turn in.
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
My FET was $3,800. My saline ultrasound and all other blood was covered by my insurance.
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Dr. Keller prefers transferring 1 high quality embryo at a time. But for my next transfer I have a fair and poor quality left she recommended transferring both. She will go over the risks of multiples if you decide to transfer more than 1.
10
Doctor
Sarah Keller
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unknown Success
4
10
Age 31 - 34
3 IUI
1 IVF
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Success w/ Doc Too early to know
Dr. Keller is very knowledgeable and an expert in her field. I've never felt she has pushed us into spending more money than we absolutely have to.... She never rushes us out of the office and takes the time to answer all questions thoroughly. She often seems flustered or nervous... In 2016 I did 3 clomid IUIs without trigger shot.... I was disappointed that no Ultrasound or hCG blood levels were obtained during any of the cycles.
The volume of patients and staff allows them [Washington U School of Medicine] to be open every day of the week so you never have to delay your IUI until the Monday after your Friday surge.... Once a week all of the doctors in the practice meet to discuss all of their patients.... The line to check in can get long some days but once checked in blood draws and Ultrasounds are done quickly.
How was your experience with Sarah Keller at Washington University School of Medicine?
Dr. Keller is very knowledgeable and an expert in her field. I've never felt she has pushed us into spending more money than we absolutely have to. She has not recommended PGS testing for our second IVF cycle, citing that it does not improve birth rates. She never rushes us out of the office and takes the time to answer all questions thoroughly. She often seems flustered or nervous and for that reason I would recommend other doctors in this practice over her.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Do your research. Ask questions. Tell her what's bothering you. Trust her plan of care.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
The staff and Dr. Keller all seem invested in a positive outcome for us. When I came in with suspected miscarriage everyone was very somber and supportive. It seemed like they were disappointed along with us.
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
In 2016 I did 3 clomid IUIs without trigger shot. None were successful and I was disappointed that no Ultrasound or hCG blood levels were obtained during any of the cycles. I didn't see Dr. Keller at all during this time and really felt like nobody cared if they were successful or not. Cycle 1 IVF was better. I do not have ovulatory dysfunction so Keller recommend an agonist protocol for my first IVF cycle. In retrospect I responded quickly to the medications, maybe too quickly because we got 10 eggs and only 2 5-day embryos. Our fresh transfer resulted in a chemical pregnancy and our FET resulted in a miscarriage at 7 weeks. Dr. Keller said that a quick stimulation can result in poorer egg quality. For cycle two she is doing a long antagonist which will hopefully allow slower development of my follicles and give better egg quality.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Amy)
Amy is very knowledgeable and professional. She is prompt to call with results and communicates effectively with Dr. Keller and her patients. She's not particularly friendly but I trust her.
Describe your experience with Washington University School of Medicine.
In my opinion this is the only place to go for fertility treatment in the St. Louis area. The volume of patients and staff allows them to be open every day of the week so you never have to delay your IUI until the Monday after your Friday surge. They also have their own embryology lab and the ability to do your egg retrieval on Sundays if that's when your follicles are ready. Once a week all of the doctors in the practice meet to discuss all of their patients. This means you don't have just one doctor, you have six physicians collaborating on YOUR plan. Also they have the entire Barnes Jewish Hospital complex and doctors at their disposal. This means that for example if you have endometriosis that requires surgery, they can refer you to someone in their system who can perform your surgery. Because they share that same computer systems, all the physicians are on the same page about your care. Weaknesses include: lack of privacy when checking in; the woman checking me in always asks if I want to pay my bill before I've ever received a bill in the mail; the Ultrasound techs are not friendly.
Describe your experience with your monitoring appointments at Washington University School of Medicine.
The line to check in can get long some days but once checked in blood draws and Ultrasounds are done quickly.
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
I think IUIs were around $350 each plus the copay for Clomid. For one egg retrieval/IVF with ICSI, a frozen transfer and fresh transfer we paid almost $13k and my insurance covered $4k.
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Dr. Keller was open to both single and double embryo transfer for us. We elected single transfer to avoid a twin or triplet pregnancy.
4
Doctor
Sarah Keller
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Successful
10
10
Age 26 - 27
IVF
Surrogacy
Endometriosis
Other
Middle Eastern
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I have always felt like a human under the care of Dr. Keller.... The first appointment we had with Dr. Keller to meet to chat about IVF was one I will never forget. After sitting with her, discussing all that is involved with IVF, Dr. Keller looked at us and said, "I want you to get your baby! That is my goal here!". It made me feel as if I wasn't alone and I felt as if my husband and I are in the best hands.... she is trustworthy and will fight for the best care for you.
Washington University Fertility and Reproductive Medicine Center is well known and the doctors there have the best communication with their patients.... The nursing staff and the care coordinator have been wonderful so far in our journey through IVF. My husband and I tend to have many questions because we are both nurses. They call back in a timely manner and always seem to find the answers if they don't have them for us right away.
How was your experience with Sarah Keller at Washington University School of Medicine?
Being a nurse, I have learned about effective communication. Having effective communication with physicians is always key to experience excellent care. After my husband and I miscarried our baby boy at 17 weeks, I learned to be an advocate for my care even more. I did not have complications after my D&C surgery after miscarriage. I however was diagnosed with an uterine arterial venous malformation which is very rare. I was under my general OBGYN at the time I was diagnosed and Dr. Keller which is my infertility specialist. Many doctors were consulted to see if they had an idea of how to treat the AVM in my uterus. A month or so after my diagnosis, I was told it would not be in my best interest to carry children for my safety and health. Dr. Keller was my main physician who helped me through my time of this diagnosis. She understood how hard this time was because we have never had any children and I was only 26 years old at the time. Every time I was seen by her, I felt as if she was fighting for answers for my husband and I, seeing everything in our best interest. Time went by and I ended up hemorrhaging, which is a complication of the uterine AVM, and admitted to the hospital multiple times in a months span. While the bleeding would start and stop, the doctors were trying to figure out how to save my fertility without doing anything to drastic. After failed attempts to do so, I ultimately had to make the decision to get a hysterectomy for my health and safety. Dr. Keller was always there, one call away, to answer all my questions and concerns. I wanted to make sure that this was the best decision for myself and that there weren't any other options available. I trusted her decision, as did my husband. Now, fast forward to a little over a year later, and were are about to do an IVF cycle to ultimately have a surrogate carry our baby. After a couple of months of trying to heal mentally and physically, my husband and I are ready for our next steps into starting our family. The first appointment we had with Dr. Keller to meet to chat about IVF was one I will never forget. After sitting with her, discussing all that is involved with IVF, Dr. Keller looked at us and said, "I want you to get your baby! That is my goal here!". It made me feel as if I wasn't alone and I felt as if my husband and I are in the best hands. She always asks how I am doing when I meet with her, how I am healing, and just how I feel overall. My experiences that I have gone through in the past year and half are something I never expected. I never dreamt of not being able to carry our children. It sure does make it easier having Dr. Keller sincerely care about my husband and I and our ultimate goal which is to start our family. There is nothing bad I could say about Dr. Keller!
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
That she is trustworthy and will fight for the best care for you. She will always listen and respect your decisions. Effective communication!
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
I have always felt like a human under the care of Dr. Keller. After going through some testing for infertility, we became pregnant on our own. We miscarried our baby boy at 17 weeks. I was then diagnosed with an AVM in my uterus and ended up hemorrhaging a month after my miscarriage. I was in and out of the hospital with complications and trying to figure out how to save my fertility with my new diagnosis. I was always in contact with Dr. Keller and trusted her input on everything regarding our decisions. Ultimately, a hysterectomy had to happen for my safety and health. At age 26, with no children, it was and for ever will be the hardest decision of my life. Dr. Keller was there for my husband and I during that time and is now guiding us through IVF to do egg retrieval to have a surrogate. I am forever thankful for her care!
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
I am about 3 weeks away from our very first round of IVF.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Susan )
The nursing staff and the care coordinator have been wonderful so far in our journey through IVF. My husband and I tend to have many questions because we are both nurses. They call back in a timely manner and always seem to find the answers if they don't have them for us right away.
Describe your experience with Washington University School of Medicine.
Washington University Fertility and Reproductive Medicine Center is well known and the doctors there have the best communication with their patients. They do egg retrievals 7 days a week, and they don't clump everyone into cycles together. They are able to work with each patient one on one.
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
I will know a more detailed cost estimate soon. Since we are just beginning our first IVF cycle, I am not sure of the overall costs. I estimate it being close to $20,000.
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Dr. Keller has discussed her approach to both because of us needing to use a surrogate since I cannot carry. The decision mainly depends on the surrogate and what they agree too, but she does mention it is best to not do a multiple embryo transfer for surrogate to carry. It costs more and many more risks involve is my understanding.
10
Doctor
Sarah Keller
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2018, Successful
10
10
Age 35 - 37
1 IUI
2 IVF
Donor Eggs
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $100K - $199K
Teacher
1st of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Keller] was prepared at meetings and worked with us, our expectations and personally reviewed our outcomes....She was open to sugggestions of next steps in treatment and was very knowledgeable in statistics of different procedures like scratch test, assisted hatching, ICSI, etc and she explained procedures and set up expectations for us...the weakness- because of her compassion I think she was less direct than we needed about my diagnosis of diminished ovarian reserve.
There are a lot of patients at this clinic [Wash U] but you wouldn’t know it. I don’t know how they remain so personable with so many people in and out the door. We use a patient portal system and everyone is always quick to respond...I can’t enough about the nursing staff at the clinic. They really kept me going and we there for me when I cried. I loved the nursing staff at the clinic. They knew me by name and were extremely compassionate and excited for us in every cycle.
How was your experience with Sarah Keller at Washington University School of Medicine?
Strengths- she knew our history and us as people. She was open to sugggestions of next steps in treatment and was very knowledgeable in statistics of different procedures like scratch test, assisted hatching, ICSI, etc and she explained procedures and set up expectations for us. She truly cared about us as a couple. She even talked us through next steps on another cycle right after her father passed away. She is selfless. The weakness- because of her compassion I think she was less direct than we needed about my diagnosis of diminished ovarian reserve. She expressed the panel of docs at clinic would advocate for donor eggs but said we could continue to try. In hindsight I feel it would have been better to be more blunt about our chances with own eggs so we could have moved forward with donor eggs sooner. Overall, I think we had to come to that acceptance before anything. I’m glad she introduced the topic to us and moved ahead with lightening speed thereafter
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Be proactive and know what you want. She will be there to support your treatment plan and advocate for you.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
Because she knew me and my husband as people and our history. She was prepared at meetings and worked with us, our expectations and personally reviewed our outcomes. She cared about me with every negative pregnancy test that happened. She helped us do clinic cycles in between IVF cycles to increase our chances.
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
With DOR- we tried femara cycle day 5-9 plus follistim but had to convert to IUI. We did 2 antagonist cycles with gonal-f (225) and menopur (225) with one cycle doing an estrogen prime. Last cycle we did estrogen prime plus micro dose Lupron flare anatagonist
Describe your experience with the nursing staff at Washington University School of Medicine.
I can’t enough about the nursing staff at the clinic. They really kept me going and we there for me when I cried. I loved the nursing staff at the clinic. They knew me by name and were extremely compassionate and excited for us in every cycle.
Describe your experience with Washington University School of Medicine.
There are a lot of patients at this clinic but you wouldn’t know it. I don’t know how they remain so personable with so many people in and out the door. We use a patient portal system and everyone is always quick to respond
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
We had help with insurance. The largest out of pocket cost was donor reimbursement fees which were $5000 plus adminustrative costs which were $3000
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
She showed us her statistics at the clinic and discussed risks, benefits and chances with eSET & multiple transfers but left the decision up to us ultimately
10
Doctor
Sarah Keller
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
7
8
Age 33
2 IVF
Endometriosis
Uterine Fibroids
European
Income $100K - $199K
Operations
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
Dr Keller has called me personally on various occasions to discuss my "game plan." She also went to a conference and while there she said she went to some speakers on my condition. This gave her new ideas for my next protocol...Dr. Keller is very candid which I appreciate. She gets right to the point. She doesn't sugar coat. I feel that she absolutely has my best interests at heart. I know she has a lot of other patients but I don’t really feel like “just a number” to her. I wish I could see Dr. Keller at every procedure but Washington University rotates doctors doing procedure.
I like that the clinic [WA U] has a group of doctors. They bounce ideas off of each other. Makes me feel better about my doctor’s protocol knowing that a GROUP of doctors agreed upon it. A new patient should know that their doctor won’t necessarily do their egg retrieval/transfer. Also since it is a teaching hospital, be prepared to have students watching procedures (your doctor will ask your permission first)....My nurse is Amy. She seems very organized and responds to emails quickly.
How was your experience with Sarah Keller at Washington University School of Medicine?
Dr. Keller is very candid which I appreciate. She gets right to the point. She doesn't sugar coat. I feel that she absolutely has my best interests at heart. I know she has a lot of other patients but I don’t really feel like “just a number” to her. I wish I could see Dr. Keller at every procedure but Washington University rotates doctors doing procedure. However, I think there are many pros to this system. I have had egg retrievals and transfers on holidays, weekends, even Sunday. I appreciate that they have a large group of doctors for this reason. And they meet every week to discuss cases and bounce ideas off of each other.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
I would just warn them that they might feel overwhelmed at first or feel like “just a number” but Dr. Keller really cares.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
Dr Keller has called me personally on various occasions to discuss my "game plan." She also went to a conference and while there she said she went to some speakers on my condition. This gave her new ideas for my next protocol.
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
Dr. K switched my to an antagonist for my second retrieval. Therefore I could do a Lupron trigger since the first egg retrieval resulted in mild OHSS. Antagonist with the Lupron trigger was soooo much easier on my body. She also suggested freezing my embryos at 2PN (right after fertilization) rather than grow them to blast and then freeze. I didn’t have luck getting embryos to blast stage during the first IVF. So this way I can still do a frozen transfer (let my body calm down for a couple months) and still have the option of a 3 day transfer if necessary.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Amy)
My nurse is Amy. She seems very organized and responds to emails quickly. I really appreciate that. There have been a few times when the response comes late in the day and I would worry but I always heard from her! The procedure area nurses are amazing. They are so sweet. I have not met one that I don’t like!
Describe your experience with Washington University School of Medicine.
I like that the clinic has a group of doctors. They bounce ideas off of each other. Makes me feel better about my doctor’s protocol knowing that a GROUP of doctors agreed upon it. A new patient should know that their doctor won’t necessarily do their egg retrieval/transfer. Also since it is a teaching hospital, be prepared to have students watching procedures (your doctor will ask your permission first).
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
For my first cycle (monitoring, retrieval, and transfer), insurance was billed $21,000. This was MORE than I was originally told. Meds were $3,800. Luckily I have fairly good insurance. For my second cycle (monitoring and retrieval - no transfer yet), insurance has been billed $17,862. Meds were about the same.
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
I've done one transfer so far. We transferred 2 embryos at her suggestion. This was because it was day 5 and they were not quite blasts yet so she thought 2 would be better than 1.
7
Doctor
Sarah Keller
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unknown Success
10
10
Age 32 - 34
6 IUI
2 IVF
Anovulation
Unexplained
Other
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Sarah Keller] was very attentive and courteous and genuinely concerned about my success and my over all well being...She takes into consideration the whole picture when coming up with a plan. She went over both mine and my husbands issues. She made sure you understood before you left her office. She gave options instead of trying to dictate every move. She is highly recommended.
They [nurses at Washington University School of Medicine] are all very friendly, knowledgeable and attentive...IUI 383 per cycle...I am very pleased with the care they provide. I came here to get a second opinion and I am so glad I did. They are very compassionate and knowledgeable. They take all things into consideration when planning your course of treatment.
How was your experience with Sarah Keller at Washington University School of Medicine?
Dr Keller is exceptional. She is very compassionate and thorough. She takes into consideration the whole picture when coming up with a plan. She went over both mine and my husbands issues. She made sure you understood before you left her office. She gave options instead of trying to dictate every move. She is highly recommended.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Go see her sooner than you think you should. You will not be disappointed in her care.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
She was very attentive and courteous and genuinely concerned about my success and my over all well being.
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
I had previously had two egg retrievals at a different place with poor results. I went to Dr Keller for a second opinion. My diagnosis was basically unexplained infertility. She gave me the option to try less expensive treatments with IUI plus clinic first because I have a strong family history of breast cancer and the less hormones the better for me. She said sometimes if it is an issues with egg quality the less you mess with the eggs the better off you are. IUI plus Clomid resulted in a pregnancy the 3rd try, however it was an ectopic pregnancy. After 3 more attempts she recommended IVF which we are currently planning to do soon. The last IUI I took Femara instead of Clomid she wanted to see if it might work better for me.
Describe your experience with the nursing staff at Washington University School of Medicine.
They are all very friendly, knowledgeable and attentive.
Describe your experience with Washington University School of Medicine.
I am very pleased with the care they provide. I came here to get a second opinion and I am so glad I did. They are very compassionate and knowledgeable. They take all things into consideration when planning your course of treatment.
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
IUI 383 per cycle.
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
She has recommended two embryos (maximum) transfer when the time comes if possible.
10
Doctor
Sarah Keller
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2017, Successful
9
9
Age 29 - 34
1 IVF
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sarah Keller] is concise, but explained my conditions in full detail, even provided drawings if that helped us understand why some things did/did not work. She always walks us through each procedure at least once, if not twice. She is thorough in understanding my body and our treatment. We are returning patients and she loves to hear about our son, who was conceived with her help. The first round we had some miscommunication that caused some confusion, but it was easily fixed and she made sure it did not happen again.
The only problem is reaching a person when we call [Washington University]. More often than not, we have to leave a message and the return call is not always convenient to take. I'm a teacher and am only available at certain times throughout the day, but feel like I have to take their call even in the middle of class because I'm not sure when I will be able to reach them again... The initial visit took place at a different location than the rest of the appointments, treatments, and procedures which did not make much sense to me. Other than that, the facilities were welcoming and easy to navigate.
How was your experience with Sarah Keller at Washington University School of Medicine?
She is concise, but explained my conditions in full detail, even provided drawings if that helped us understand why some things did/did not work. She always walks us through each procedure at least once, if not twice. She is thorough in understanding my body and our treatment. We are returning patients and she loves to hear about our son, who was conceived with her help. The first round we had some miscommunication that caused some confusion, but it was easily fixed and she made sure it did not happen again.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
She will cover everything and she is very knowledgable in her field. If it doesn't make sense at first, ask questions and she will be happy to explain and help in any way she can.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
Doctor Keller and her staff always treat us kindly. They are pleasant and personable. Our concerns/questions are addressed and discussed in a clear manner. Instructions are clear, given verbally and written. The only problem is reaching a person when we call. More often than not, we have to leave a message and the return call is not always convenient to take. I'm a teacher and am only available at certain times throughout the day, but feel like I have to take their call even in the middle of class because I'm not sure when I will be able to reach them again.
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
Because of my diagnosis we went straight to IVF treatments. I had other procedures, but do not recall exact names or reasons. I received hormones orally and injected. She adjusted my thyroid medicine as my blood work results were obtained. I had a fresh transfer which resulted in a chemical pregnancy and frozen transfer which resulted in a live birth. Because of my previous results, she is following the same course of treatment this round.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Amy and Susan)
Everyone is compassionate and caring. They take the time to get to know you as a person and a patient. They are encouraging and never talk down to you if you have questions or concerns.
Describe your experience with Washington University School of Medicine.
The initial visit took place at a different location than the rest of the appointments, treatments, and procedures which did not make much sense to me. Other than that, the facilities were welcoming and easy to navigate.
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
I am unsure about total clinic costs. Copays are $40 and my insurance has always covered 80% of expenses. I know the medication cost about $1,500.
What specific things went wrong at Washington University School of Medicine?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Washington University School of Medicine.
We received conflicting information from the doctor and nursing staff which caused confusion and was upsetting at the time in the procedure. We've also expected results by a certain time, but had to call requesting the information.
9
Doctor
Sarah Keller
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Successful
10
9
Age 29 - 30
3 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Keller was very kind and compassionate while still being honest about our chances. We have unexplained infertility which is very frustrating and she did her best to balance between looking for answers to why we couldn’t get pregnant and getting pregnant itself. She let us decide how long we would spend doing diagnostics because she knew we didn’t want to wait too much longer to try to get pregnant. She spent as long as we needed during consultations to ensure we got all of our questions answered. She seemed genuinely thrilled for us when our embryo transfer was successful.
it is important to note thatWash U does rotation scheduling for procedures so you won’t necessarily see your doctor for IUIs, retrieval’s, transfers, etc. though I didn’t always see my doctor, I was happy with the other physician I saw (dr. Jungheim) that did my retrieval and transfer.... They were able to schedule early morning to avoid missing work which was great. I never waited more than 20ish minutes for these appts
How was your experience with Sarah Keller at Washington University School of Medicine?
Dr. Keller was very kind and compassionate while still being honest about our chances. We have unexplained infertility which is very frustrating and she did her best to balance between looking for answers to why we couldn’t get pregnant and getting pregnant itself. She let us decide how long we would spend doing diagnostics because she knew we didn’t want to wait too much longer to try to get pregnant. She spent as long as we needed during consultations to ensure we got all of our questions answered. She seemed genuinely thrilled for us when our embryo transfer was successful.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Be aware that you will not always see dr. Keller for all treatments.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
Dr. Keller was very kind and patient in answering our numerous questions. She talked to us like peers, sharing stories about her own family which really put us at ease. She never talked down to us or forced a certain decision to be made. She shared options and expressed her thoughts on what might work best and allowed us to decide.
Describe your experience with your nurse at Washington University School of Medicine.
The nursing staff was helpful but not overly compassionate when things didn’t work (such as getting negative pregnancy tests during medicated cycles and during iui). They weren’t unfriendly but just weren’t overly warm. However, I did feel that it was easy to reach them and that I received prompt return calls if I had to leave a message. I also felt that the information they were relating was accurate and not confusing.
Describe your experience with Washington University School of Medicine.
I did have long waits several times which can be frustrating when you work full time. I wasn’t very open with work so being gone long chunks of time without thorough explanation was tricky at times. Scheduling was relatively easy but availability was sometimes far into the future. Also, it is important to note thatWash U does rotation scheduling for procedures so you won’t necessarily see your doctor for IUIs, retrieval’s, transfers, etc. though I didn’t always see my doctor, I was happy with the other physician I saw (dr. Jungheim) that did my retrieval and transfer.
Describe your experience with your monitoring appointments at Washington University School of Medicine.
They were able to schedule early morning to avoid missing work which was great. I never waited more than 20ish minutes for these appts
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
We had insurance that covered some of our costs but I think for retrieval and transfer (not including meds) cash price was around 13k (without insurance)
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
We were told that because we had one embryo of good quality on day 5 and one that was lagging slightly behind, our best chances were to transfer both as this would increase our chances of getting pregnant. We were told if we did not transfer our embryo that was slightly behind, it would likely not make it to freeze so we decided to transfer both.
10
Doctor
Sarah Keller
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2015, Successful
10
10
Age 30 - 32
3 IUI
1 IVF
1 Egg Freezing
Donor Sperm
Male Factor
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She will answer any question you have and won't judge you for it. Even if it seems small or silly. Ask anyway. She was able to answer my questions and provide the information I needed to make our decisions.
There is more than just her [Dr. Keller] when it comes to ivf. There are several doctors who work together and decided which methods and medicines should work best for each ivf patient.
How was your experience with Sarah Keller at Washington University School of Medicine?
I loved having her for my doctor. We discussed everything that needed to be talked about. I had done some research on my own before our consultations and then asked questions throughout when they came up. When we did the iuis, the timing was off but that was probably partly because of how my cycles fell, usually over the weekends was when I would ovulate. They were all natural cycles because she wanted to keep things as close to natural as possible if we could. When they proved to not be working, we tried a medicated cycle and I overstimulated. I came in for an ultrasound and we decided to have another consultation. Over the phone, we discussed our next step, she thought I would respond well to the meds,which was ivf. We were able to start immediately and were both excited and nervous. There is more than just her when it comes to ivf. There are several doctors who work together and decided which methods and medicines should work best for each ivf patient. They all specialize in different areas and some overlap with other doctors but the made me feel better for choosing her.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Be open and ready to ask questions if you don't understand something. She will answer any question you have and won't judge you for it. Even if it seems small or silly. Ask anyway. She was able to answer my questions and provide the information I needed to make our decisions.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
When we first met, she was very down to earth and easy to talk to. My husband liked her also which was a huge plus. She always knew my name when we came in and so did her staff. She took the time to explain a lot to us and took even our drive time to and from appointments into consideration for scheduling.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Amy)
She knew just as much as Dr Keller did. Any question I had after the consultations, she could answer or get an answer for me and return my call. The nurses are trained to be able to answer those questions. They are a big part of the whole process and they are the ones you talk with the most during it.
Describe your experience with your monitoring appointments at Washington University School of Medicine.
They scheduled between 7:30 - 9:30 am. They would put you down in a time slot but if you happen to show up a little early they were usually pretty good about getting you in early if not right one time. There usually wasnt much waiting when they scheduled you like this. There were several utlrasound techs and several ultrasound rooms. Different times during the day were for different types of appointments.
10
Doctor
Sarah Keller
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 36
3 IUI
1 IVF
European
Income $50K - $99K
4th of 6 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Keller] was sincere, helpful and understanding. I could not recommend her more. We had issues at retrieval resulting in my eggs having to be frozen and we were not able to do a fresh transfer. She did everything she could to make a hard experience more comfortable. ... She took time to explain everything to me and made me feel comfortable. ... There was no strong preference [on Eset Approach].
The clinic [Washington University - St. Louis] is great. Low wait times, great staff and an inviting atmosphere. Everyone takes the time to listen, understand your needs and is interested in knowing who you are as a person. They are always their to listen to you as a patient and look for ways to assist your needs as soon as possible. ... Denice could not be a better person or nurse. She is amazingly compassionate and quick to respond to any needs I have.
How was your experience with Sarah Keller at Washington University School of Medicine?
She was sincere, helpful and understanding. I could not recommend her more. We had issues at retrieval resulting in my eggs having to be frozen and we were not able to do a fresh transfer. She did everything she could to make a hard experience more comfortable.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Enjoy the tough experience of infertility with her. She is patient and understanding.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
She took time to explain everything to me and made me feel comfortable.
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
I don't remember them to be honest. The day is a blur with everything that happened.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Denice)
Denice could not be a better person or nurse. She is amazingly compassionate and quick to respond to any needs I have.
Describe your experience with Washington University School of Medicine.
The clinic is great. Low wait times, great staff and an inviting atmosphere. Everyone takes the time to listen, understand your needs and is interested in knowing who you are as a person. They are always their to listen to you as a patient and look for ways to assist your needs as soon as possible.
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
My insurance covered a lot but it has a capped limit. I know I am close to have spent 25,000 in procedures alone and 9,700 in meds.
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
There was no strong preference.
10
Doctor
Sarah Keller
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
10
10
Age 32
1 IUI
PCOS
Other
Income $50K - $99K
Sales Representative
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Keller is warm and compassionate, she talks to us and not at us. She lets us know exactly what to expect each visit. She is also very thorough and detail oriented. You can tell she really wants you to succeed...She and her staff truly care about me/my husband and our success...I will be starting injections at the end of April and hopefully by the end of may we will be doing the transfer of embryos
So far the clinic [Washington University School of Medicine] has been amazing. They are thorough and make sure we are right on track. They provide a class for anyone going through IVF to let them know in detail what to expect with their cycles...Amy is very detail oriented and is there to answer any additional questions we have. If we call and she has to call us back she is very prompt and ready with the answers...I will be starting injections at the end of April and hopefully by the end of may we will be doing the transfer of embryos
How was your experience with Sarah Keller at Washington University School of Medicine?
Dr. Keller is warm and compassionate, she talks to us and not at us. She lets us know exactly what to expect each visit. She is also very thorough and detail oriented. You can tell she really wants you to succeed.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Ask questions, don't worry if you think they are "dumb", the doctor is happy to answer all question and make sure you are well informed. No question is a dumb question.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
She and her staff truly care about me/my husband and our success.
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
We are doing are on our first official cycle. I will be starting injections at the end of April and hopefully by the end of may we will be doing the transfer of embryos
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Amy)
Amy is very detail oriented and is there to answer any additional questions we have. If we call and she has to call us back she is very prompt and ready with the answers.
Describe your experience with Washington University School of Medicine.
So far the clinic has been amazing. They are thorough and make sure we are right on track. They provide a class for anyone going through IVF to let them know in detail what to expect with their cycles. Two thumbs up to the clinic. They are amazing!
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
Not sure.
10
Doctor
Sarah Keller
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

Unsuccessful
6
9
3 IUI
1 IVF
1 Egg Freezing
Unexplained
Other
Income $50K - $99K
1st of 3 Docs
Doesn't Recommend
Strongly Recommends
Unsuccessful
The tone in the way that the staff [at Washington University in St. Louis Fertility] and Dr. Keller talked to me showed that they had true compassion....Dr. Keller successfully got me pregnant and was a compassionate Doctor. Her nursing staff was also great!
The tone in the way that the staff [at Washington University in St. Louis Fertility] and Dr. Keller talked to me showed that they had true compassion....Dr. Keller successfully got me pregnant and was a compassionate Doctor. Her nursing staff was also great!
How was your experience with Sarah Keller at Washington University School of Medicine?
Dr. Keller successfully got me pregnant and was a compassionate Doctor. Her nursing staff was also great!
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Utilize the patient portal, that is the fastest way to get a response
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
The tone in the way that the staff and dr. Keller talked to me showed that they had true compassion.
6
Doctor
Sarah Keller
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
9
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Successful
9
10
Age 41
Uterine Fibroids
Unexplained
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Sarah Keller's]Strengths- knowledgeable, kind, informative...After a fertility test, she recommended fibroid surgery. After surgery, she did further tests and recommended polyp removal. Each surgery has improved my quality of life greatly! No baby yet. We plan to continue surgeries and IVF after Covid-19 dies down...
[staff of Washington University School of Medicine]They are really good communicators. I never feel like a number. They’ve never messed up with billing and they’re always gracious...they are really good at drawing blood and they are very kind in the process...[nurses]They’re thorough and amazing...The costs are minimal, we have good insurance
How was your experience with Sarah Keller at Washington University School of Medicine?
Strengths- knowledgeable, kind, informative Weakness- It’s a lot to ask but I wish she understood a bit better how to relate to a 40-something very pro-life, patient. Some words are very triggering like “Viable fetus” or “products of conception”. A simple study of semantics could help patients process difficult news a bit better. Again, no judgment here, just a suggestion...She’s awesome!
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Listen to her advice, she’s a professional who cares.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
She’s amazing! I love Dr. Keller. She’s brilliant, informative, and helpful
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
After a fertility test, she recommended fibroid surgery. After surgery, she did further tests and recommended polyp removal. Each surgery has improved my quality of life greatly! No baby yet. We plan to continue surgeries and IVF after Covid-19 dies down.
Describe your experience with the nursing staff at Washington University School of Medicine.
They’re thorough and amazing!
Describe your experience with Washington University School of Medicine.
They’re clean and organized. They are really good communicators. I never feel like a number. They’ve never messed up with billing and they’re always gracious. Also, I have very little veins. And they are really good at drawing blood and they are very kind in the process. You’ll love it!
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
The costs are minimal, we have good insurance. The fertility stuff isn’t covered so we are preparing for that big financial hit.
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
No comments
9
Doctor
Sarah Keller
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
2
2
Age 34 - 36
3 IUI
Endometriosis
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
After my 3rd iui all she [Dr. Sarah Keller] said she could offer was ivf that was around 16,000. We cannot afford it...so we gave up on a sibling for our son...It was just like ivf was my only choice. I had a small amount of endo on my laparoscopy with hsg showed blockage on one tube then and 2 hsg test showed normal tubes. Uterine biopsy was neg...Clomid 100mg with time sex. Femara treatments with iui and without. One hsg shot...
Iui was around 380 and went up to 580 [at Washington University School of Medicine]. Ivf was around 16,000 to 25,000 I was told...Cost high...Nurse and doctor nice...U feel like a number and they are just rotating u through the door and taking ur money...I would have the nurse or resident do my iui and they did not always have answers to my questions...During our last iui, after they sent my husband sperm to the lab we waited over 2hr to get my iui. I felt like they just wanted more and more money. Then they increased the iui cost. After my 3rd iui all she said she could offer was ivf that was around 16,000. We cannot afford it...so we gave up on a sibling for our son.
How was your experience with Sarah Keller at Washington University School of Medicine?
The clinic needed to run smoother, dont forget about your patients. Offer a second opinion at no cost would be great or if they brought in another doctors opinion. I felt like I was up a creek with no paddle. It was just like ivf was my only choice. I had a small amount of endo on my laparoscopy with hsg showed blockage on one tube then and 2 hsg test showed normal tubes. Uterine biopsy was neg. I am at a loss and our marriage has suffered due to money.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Get straight answers to your whys.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
During our last iui, after they sent my husband sperm to the lab we waited over 2hr to get my iui. I felt like they just wanted more and more money. Then they increased the iui cost. After my 3rd iui all she said she could offer was ivf that was around 16,000. We cannot afford it...so we gave up on a sibling for our son.
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
Clomid 100mg with time sex. Femara treatments with iui and without. One hsg shot
Describe your experience with the nursing staff at Washington University School of Medicine.
Waiting waiting
Describe your experience with Washington University School of Medicine.
Cost high Nurse and doctor nice U feel like a number and they are just rotating u through the door and taking ur money. I would have the nurse or resident do my iui and they did not always have answers to my questions.
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
Iui was around 380 and went up to 580. Ivf was around 16,000 to 25,000 I was told
2
Doctor
Sarah Keller
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources