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This patient has provided documentation of treatment at this clinic.
2020, Unknown Success
0
1
There is no denying she is an experienced clinician, so if respect and thoughtfulness aren't part of your criteria for a physician, by all means, visit Dr. Sarah Keller. Personally, I will be going elsewhere... Her contempt for my concerns, and indeed, my intellectual capacity in general, was palpable...he preemptively made choices for me on my consent form, warned me not to let the big words on the form "scare" me, and declined to explain technical aspects of the procedure
[Washington University School of Medicine] Strengths: Experienced clinicians Mostly follow ACOG and ASRM guidelines Kind nursing staff Weaknesses: Poor patient communication Lengthy waiting times NB: This is a training facility. If you don't want fellows experimenting on you in order to bolster their professional portfolios, be sure to say so. And no, you don't get a discount for allowing a less experienced doctor to do your treatment.
How was your experience with Sarah Keller at Washington University School of Medicine?
Dr. Keller is a condescending bully. Her contempt for my concerns, and indeed, my intellectual capacity in general, was palpable. Before my procedure, she tried to prescribe me a medication without any explanation. When I inquired further, I was told the medication (which had significant side effects like nausea and syncope) was not necessary after all.
On the day of the procedure, she preemptively made choices for me on my consent form, warned me not to let the big words on the form "scare" me, and declined to explain technical aspects of the procedure (oocyte retrieval).
There is no denying she is an experienced clinician, so if respect and thoughtfulness aren't part of your criteria for a physician, by all means, visit Dr. Sarah Keller. Personally, I will be going elsewhere.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Be prepared to ask specific questions, since she will not volunteer information or attempt to educate her patient.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
Dr. Keller is a condescending bully. She treated my husband and me as if we were mewling idiots; for example, she admonished me not to let the big words on the consent form--whose CHOICES she had ALREADY filled out PRIOR to consulting me--"scare" me.
Describe your experience with the nursing staff at Washington University School of Medicine.
The nursing staff in general is very nice, although one gets the impression that they are overworked and underpaid--much like nurses everywhere. It is clear they have to do a great deal of communicating on behalf of the physicians, who are nearly impossible to reach (which is by design, make no mistake).
Describe your experience with Washington University School of Medicine.
Strengths:
Experienced clinicians
Mostly follow ACOG and ASRM guidelines
Kind nursing staff
Weaknesses:
Poor patient communication
Lengthy waiting times
NB: This is a training facility. If you don't want fellows experimenting on you in order to bolster their professional portfolios, be sure to say so. And no, you don't get a discount for allowing a less experienced doctor to do your treatment.
What specific things went wrong at Washington University School of Medicine?
- Failed to inform you of changes in protocol
- Lost results