Rated 9.3
Strongly recommend: 72%Neutral: 22%Don't recommend: 6%9.3
72% strongly recommend
13 reviews
Humanity
9.4
9.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.2
7.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
7
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Helsinki
Residency
Albert Einstein
Fellowship
Albert Einstein

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Satu Kuokkanen works in 1 office at

NYU Langone Reproductive Specialists of New York
Rated 9.1
Strongly recommend: 80%Neutral: 14%Don't recommend: 6%9.1

Explore Clinic
Mineola
200 Old Country Rd
Mineola, NY 11501

13 patient reviews

LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 35 - 38
6 IUI
3 IVF
Donor Sperm
Immunological
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Operations
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr Kuokkanen always explained each aspect of my fertility journey in complete detail with clarity and transparency. It always felt like we were a team and I knew she was always working toward the same outcome with me. She would call me personally whenever she needed to share information with me along the way in my treatment. I NEVER felt like a number.
[NYU Langone RS of NY is a] Wonderful clinic where people speak to you by name. You never feel like a number and you feel completely understood and heard. The team would remember me and know me which was a huge improvement from other clinics friends have told me about...The entire team at the Brooklyn office was always kind, compassionate and professional.
How was your experience with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
As a queer couple my insurance required me to perform 6 IUI's first before moving to IVF. I had two chemicals during that time which were unexplained. Once we were able to move forward with IVF my insurance would only cover 3 transfers. It was within the first two transfers that I experienced back to back blighted ovums/miscarriages and to which Dr. Kuokkanen suggested I seek out the help of a reproductive immunologist, before moving on to a 3rd transfer. On paper and all tests she ran for me, nothing explained my multiple losses and if not for her recommendation of looking into RI I would have simply thought my infertility was unexplained and never even known about the world of immunology for fertility. Once I got on a treatment plan with my RI, Dr. Kuokkanen was more than willing to work in conjunction with their protocol (which can be a challenge to find as many RE's reject the approach to RI) I truly believe that without Dr K, I would still have no idea how to treat my infertility and I wouldn't be preparing to welcome my baby come March.
What's one piece of advice would you give a prospective patient of Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Trust in the process and know that Dr. K will do whatever she can to provide the best care to you. Aside from my egg retrievals she also performed a polypectomy and a D&C for me and I would completely trust her to perform any other necessary procedures needed. She is highly skilled and a true professional.
During treatment, were you treated like a number or a human with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Dr Kuokkanen always explained each aspect of my fertility journey in complete detail with clarity and transparency. It always felt like we were a team and I knew she was always working toward the same outcome with me. She would call me personally whenever she needed to share information with me along the way in my treatment. I NEVER felt like a number.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Elena in the Brooklyn office (I live in NYC))
I would typically go to the Brooklyn office for monitoring since it was closer to home. I would travel to Mineola when needed. The entire team at the Brooklyn office was always kind, compassionate and professional.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Wonderful clinic where people speak to you by name. You never feel like a number and you feel completely understood and heard. The team would remember me and know me which was a huge improvement from other clinics friends have told me about.
Describe the costs associated with your care under Satu Kuokkanen at NYU Langone Reproductive Specialists of New York.
Covered by insurance
10
Doctor
Satu Kuokkanen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Reproductive Specialists of New York
Mineola
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020 - 2022, Successful
NPS
10
NPS
10
Age 39 - 41
5 Fertility Medications
Tubal Blockage
Income $100K - $199K
Teacher
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Kuokkanen] helped me make difficult decisions and gave me the information I always needed to make them, while always respecting my opinions on matters...she cared by always being there for me and taking her time with me. She made sure she answered all my questions in an understandable, respectful and kind manner...well educated with a good bedside manner. It is obvious she cares about people and loves her work...
The staff [at NYU Langone Reproductive Specialists of NY] went out of their way to make sure I received medications that were time sensitive. The sonogram specialists were kind and informative...The nurse communicated well. They always called me back and made sure that with each visit I received a call...efficient and knew their specific roles well. They were friendly and professional. They were adaptive and kind...
How was your experience with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Dr Kuokkanen leads a team of wonderful people who work hard and are dedicated. Working at a fertility office is a demanding job where they have to be there very early in the morning and despite weather and EVERY day of the week. There were many times they were there with cheerful dispositions during snow storms. The staff went out of their way to make sure I received medications that were time sensitive. The sonogram specialists were kind and informative. Every last one of them made a huge difference in my life to which I will be forever grateful, but the one I am indebted to is Dr Kuokkanen. She helped me make difficult decisions and gave me the information I always needed to make them, while always respecting my opinions on matters. I would recommend this wonderful caring group of people to my best friend as well as all of those who read this. You will not regret it!
What's one piece of advice would you give a prospective patient of Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Dr Kuokkanen is a doctor who is well educated with a good bedside manner. It is obvious she cares about people and loves her work. My recommendation is to have a tenacious optimistic perspective on the whole process. I have found that many good things in my life take time, patience and effort. Dr Kuokkanen and her team gave me the support I needed to make this journey happen.
During treatment, were you treated like a number or a human with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Dr Kuokkanen showed she cared by always being there for me and taking her time with me. She made sure she answered all my questions in an understandable, respectful and kind manner.
Describe your experience with the nursing staff at NYU Langone Reproductive Specialists of New York.
The nurse communicated well. They always called me back and made sure that with each visit I received a call. They went out of their way to make sure I received the time sensitive medications necessary for my treatments.
Describe your experience with NYU Langone Reproductive Specialists of New York.
They were efficient and knew their specific roles well. They were friendly and professional. They were adaptive and kind. It is important to understand there are many people that are seen each day and yet they understood a second of kindness went a long way. They always asked how I was doing and listened. Despite having a difficult schedule of needing to get up early in the morning and being at the office despite the weather they were there and with smiles under their masks.
Describe the costs associated with your care under Satu Kuokkanen at NYU Langone Reproductive Specialists of New York.
My insurance paid for most of it.
10
Doctor
Satu Kuokkanen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Reproductive Specialists of New York
Mineola
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 34
2 IVF
Poor Egg Quality
Unexplained
Nurse or HC Services
2nd of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Kuokkanen] really took the time to look at my individual case and history and suggested ideas and plans that would be good for me...She is very knowledgeable and helps you to understand the process and each step as well. She thinks of ideas “outside the box” that are good for the individual and not necessarily what might the generic way...I always felt comfortable asking any questions or bringing up any concerns and she was always quick to respond...
The office [NYU Langone Reproductive Specialists of New York] can be busy but everyone does their best to help move it along and make each patient feel welcomed and comfortable. You’re doctor or nurse might not always be there when you are there but the staff are all great and willing to help if you need anything...All the nurses were excellent and really make you feel supportive along the way. They really want you to be successful and we’re always there to help…no matter how small or big the question or problem!
How was your experience with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
From the beginning I trusted and always felt comfortable with Dr Kuokkanen. I knew she would take the time to look over every detail and think of what the best plan would be. She is very knowledgeable and helps you to understand the process and each step as well. She thinks of ideas “outside the box” that are good for the individual and not necessarily what might the generic way. You always felt like her goal was to get you to your end goal and always felt supportive along the way. I always felt comfortable asking any questions or bringing up any concerns and she was always quick to respond. I would definitely recommend Dr Kuokkanen to anyone.
What's one piece of advice would you give a prospective patient of Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Don’t be afraid to ask questions. It can be an overwhelming process and being comfortable asking them is important. She is always willing to answer and help you understand
During treatment, were you treated like a number or a human with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Dr Kuokkanen always made you feel more than a number or just another patient. She really took the time to look at my individual case and history and suggested ideas and plans that would be good for me.
Describe your experience with the nursing staff at NYU Langone Reproductive Specialists of New York.
All the nurses were excellent and really make you feel supportive along the way. They really want you to be successful and we’re always there to help…no matter how small or big the question or problem!
Describe your experience with NYU Langone Reproductive Specialists of New York.
The office can be busy but everyone does their best to help move it along and make each patient feel welcomed and comfortable. You’re doctor or nurse might not always be there when you are there but the staff are all great and willing to help if you need anything.
10
Doctor
Satu Kuokkanen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Reproductive Specialists of New York
Mineola
NPS
Operations
4 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 32 - 33
4 IUI
1 IVF
Uterine Fibroids
Unexplained
East Asian
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
During my 1.5 years of visiting the Mineola office, Dr. Kuokkanen is very skilled at what she does. I value and respect her professional opinion and deeply appreciate your patience, kindness, support, and understanding. She always made time to communicate every step along the way with me. I was never left out in the dark about anything. She kept me well informed and is a very responsible doctor.
[NYU Lagone Reproductive Specialists of New York] Clinic's strength: Every single team member at the Mineola office is amazing. They always have a smile in their face and greeted me with a warm smile when I walk into the office. I've never been to a doctor office with such friendly staffs making me feel very comfortable. Their thorough and detailed cautious preventions in the office during the coronavirus pandemic have let me feel safe every time I come to the office.
How was your experience with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Dr. Kuokkanen is an amazing doctor. She is very patient, kind, caring, and understanding. She takes her time to speak with me and never rushed me out of her office or on the phone. Dr. Kuokkanen is exceptional with her knowledge, skills, and always cares about her patients. I've seen other doctors in the office when Dr. Kuokkanen was out of the office and I would definitely choose Dr. Kuokkanen in a heartbeat. Dr. Kuokkanen is by far the most exceptional doctor I've met in my life. An amazing doctor like Dr. Kuokkanen is hard to find, difficult to part with, and impossible to forget.
What's one piece of advice would you give a prospective patient of Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Dr. Kuokkanen is a wonderful doctor.
During treatment, were you treated like a number or a human with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
During my 1.5 years of visiting the Mineola office, Dr. Kuokkanen is very skilled at what she does. I value and respect her professional opinion and deeply appreciate your patience, kindness, support, and understanding. She always made time to communicate every step along the way with me. I was never left out in the dark about anything. She kept me well informed and is a very responsible doctor.
Describe the protocols Satu Kuokkanen used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
I've went through 4 IUI cycles and 1 IVF cycle. Each time an IUI cycle fails, Dr. Kuokkanen would think of other ways to help me conceive, such as by changing the medication and dosage. Although none of the IUI cycle was successful, Dr. Kuokkanen did not drag me on to continue to do more of the IUI cycle. Instead, she proposed the IVF idea, which I have successfully conceived on the first transfer and is almost 10 weeks pregnant!
Describe your experience with the nursing staff at NYU Langone Reproductive Specialists of New York.
I want to thank the entire nursing staff for providing me with exceptional care throughout my 1.5 years of coming to this office. Their warm smiles and friendly greetings always made me feel welcomed especially when they already knew me by my name when walking by as I sit in the waiting room waiting to be called. It was always pleasant to come to this office without feeling embarrassed about my fertility issue and at the same time feeling hopeful. I deeply appreciate their love, hard work, compassion, and support, especially during this pandemic. Their thorough and detailed cautious preventions have let me feel safe every time I come to the office. Nurse Veronica E. is an amazing nurse. She always have the most cheerful smile with her bubbly personality which is infectious. It was always great to see her in the office.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Clinic's strength: Every single team member at the Mineola office is amazing. They always have a smile in their face and greeted me with a warm smile when I walk into the office. I've never been to a doctor office with such friendly staffs making me feel very comfortable. Their thorough and detailed cautious preventions in the office during the coronavirus pandemic have let me feel safe every time I come to the office.
Describe the costs associated with your care under Satu Kuokkanen at NYU Langone Reproductive Specialists of New York.
All IUI cycles were covered by my health insurance. IVF Cycle was not covered by insurance: Phase 1: $12,950 Medication: $4,075 Genetic Testing: $2,425 (Cooper Genomics) Phase 2: $2,800 Phase 3: $1,750 Injections: $45
10
Doctor
Satu Kuokkanen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Reproductive Specialists of New York
Mineola
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
6
NPS
0
Age 30 - 31
3 IUI
1 IVF
Diminished Ovarian Reserve
Latinx
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I think Dr Kuokkanen has great experience and is very well informed but I don't think her communication style was the best match for me. Many times she explained things in medical terms and it was hard for me to follow along or fully understand. She was on vacation while I started my IVF treatment and felt that I was left on my own. When my body was not reacting as expected to the injections she or any of the other doctors did not change my treatment in any way. The thing that most bother me was that after having 0 embryos from my first IVF treatment, I felt that she was very negative about my chances for future IVF treatment.
The clinic [NYU Langone] itself felt very unorganized and there was a lack of communication. I felt like a number more than a human. The finance department was hard to get a hold of and many times didn't return my calls. I also didn't like that to do IVF I had to have a consultation with the doctor, then a consultation with the nurse practitioner and then a class to show you how to do the injections. For each of those 3 appointments I had to pay a copay. It really felt like that could have been all in 1 appointment or 2 at the most. Not only did it feel like I was being nickel and dimed but also like they didn't value my time.
How was your experience with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
I think Dr Kuokkanen has great experience and is very well informed but I don't think her communication style was the best match for me. Many times she explained things in medical terms and it was hard for me to follow along or fully understand. She was on vacation while I started my IVF treatment and felt that I was left on my own. When my body was not reacting as expected to the injections she or any of the other doctors did not change my treatment in any way. The thing that most bother me was that after having 0 embryos from my first IVF treatment, I felt that she was very negative about my chances for future IVF treatment.
What's one piece of advice would you give a prospective patient of Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Ask her to explain things in clearer detail. However, I would not see Dr Kuokkanen while she is practicing at RS of NY.
During treatment, were you treated like a number or a human with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
The clinic really lacks in communication. I was frequently not given the proper information in the right way or at the right time. I also did not like that they have so many nurses and any of them will call you with your results from that day. I think it would be easier to only speak with 1 or 2 nurses that actually know your case especially since it is so hard to speak to the doctor. During my IVF my body was not responding to the injections and I was only seeing 2 eggs. Dr Kuokkanen was on vacation and I kept being told that one of the other doctors would call me to discuss but day after day I never actually spoke to another doctor. The nurses would just call me and say they wanted me to continue with my current dosage. When Dr Kuokkanen finally returned to the office from her vacation I was on day 11 of injections and she still did not call me to discuss my situation even though I tried calling to speak with her multiple times and was promised she would call me. I also felt that I had to do a lot of the leg work communicating between the finance department and my insurance. I spent hours back and forth on the phone or email.
Describe the protocols Satu Kuokkanen used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
1st IUI cycle I took Chlomophine, 2 pills a day for 5 days. Uterine lining was thin so I took estrogen twice a day vaginally until the IUI transfer and then I continued to take estrogen twice a day orally. This cycle resulted in a chemical pregnancy. 2nd IUI cycle I took Letrozole, 2 pills a day for 5 days. Uterine lining was thin so I took estrogen twice a day vaginally until the IUI transfer and then I continued to take estrogen twice a day orally. I had an IUI transfer on Sunday and was given a trigger shot and then came back the next day for another IUI transfer because my follicles had stopped growing and my bloodwork was borderline surging. One week after IUI transfer I was prescribed progesterone suppositories to be inserted twice a day because my levels were low. My pregnancy test was negative and I was told I possibly didn't ovulate. 3rd IUI cycle I did a natural cycle because the sonogram on day 3 was showing a cyst or follicle. I was told to take estrogen from the beginning of the cycle and progesterone after IUI transfer. This cycle resulted in a chemical pregnancy. IVF cycle- took 300 units of Gonal-F & 225 IU of Menopur starting 2/14 and did my trigger shot the night of 2/26. Had 4 eggs retrieved on 2/28. Only 2 eggs fertilized and none became embryos.
Describe your experience with the nursing staff at NYU Langone Reproductive Specialists of New York.
The nurses overall are very nice and caring but I think they are overworked which causes a breakdown in communication. I think it would be better if I had been assigned to only 1 or 2 nurses.
Describe your experience with NYU Langone Reproductive Specialists of New York.
The clinic itself felt very unorganized and there was a lack of communication. I felt like a number more than a human. The finance department was hard to get a hold of and many times didn't return my calls. I also didn't like that to do IVF I had to have a consultation with the doctor, then a consultation with the nurse practitioner and then a class to show you how to do the injections. For each of those 3 appointments I had to pay a copay. It really felt like that could have been all in 1 appointment or 2 at the most. Not only did it feel like I was being nickel and dimed but also like they didn't value my time. The appointment wait times were also fairly long. What you would think would be fast monitoring appointments often took far too long and involved a lot of waiting around. Having to come to the doctors most times on a daily basis for monitoring before work is already hard enough but then to sit around waiting for so long is beyond frustrating. It just always felt like they didn't value my time or life outside of the office.
Describe the costs associated with your care under Satu Kuokkanen at NYU Langone Reproductive Specialists of New York.
I had insurance coverage for most of my treatment.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at NYU Langone Reproductive Specialists of New York.
There was a lot of miscommunication. Especially concerning was I had discussed my protocol with the Dr for IVF and then when I went in for monitoring many days later, the nurses had not been informed of the changes to my protocol. When I had a biopsy done I had to call the nurses multiple times to get my results that were past due. It seemed like they kept forgetting to follow up with the lab. Once they finally got the results they didn't pass them to the doctor to review until I called again asking about them. Another issue I had was during my first IUI cycle I was told my pap was out dated and I said I really didn't have much time to see my obgyn and they just said ok. Then it was brought up again by another nurse and I told her the same thing and she said ok. Then after my IUI transfer another nurse finally told me that I would need to get an updated pap in order to continue treatment if I am not pregnant and that it was clinic policy. That was completely understandable so I called my obgyn and made an appointment but the next available appointment wasn't for a couple of weeks. After I took my pregnancy test and had a chemical pregnancy a nurse Barbara called me and asked about my pap. I told her the date of the appointment and she very aggressively told me that I would not be allowed to start another treatment this cycle because of the pap. I was already devastated by the chemical pregnancy and then to hear I couldn't continue treatment was awful. Barbara's manner of handling the situation was very inappropriate and I was literally sobbing at work. I then asked to have Dr Koukkanen call me and when she did she said Barbara was out of line and that since I have the pap scheduled I can start another round of treatment. I never felt comfortable working with Barbara again.
6
Doctor
Satu Kuokkanen
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
0
Clinic
NYU Langone Reproductive Specialists of New York
Mineola
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
7
NPS
7
Age 34 - 35
1 Fertility Medications
Tubal Blockage
European
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Overall I have had a positive experience with Dr. Kuokkanen...When I first began treatment with her we had a very thorough consultation, during which she outlined a series of diagnostic procedures and tests in layman’s terms. She me feel cared for and that I was in good hands. After that consultation communication has been a little spotty. She seems to rely heavily on nursing to communicate most aspects of treatment, which I hear is common at other practices. That said, I have been able to reach her by phone to discuss my treatment plan after leaving messages with nurses.
You have to be proactive about managing your appointments here [Global Fertility & Genetics]. The clinic staff seem a bit stressed and don’t call with appointment reminders. Sometimes they are not great about returning phone calls or emails... Juany [nurse] is extremely kind, patient, and thorough. It seems like the doctor relies on her to run the ship, including being a touchpoint for patients about medication, signing legal paperwork, walking patients through treatment plans, and scheduling visits. She is lovely to talk to and I get the sense that she cares deeply about helping patients. Communication has been a bit inconsistent though, and I have learned days after emailing the general nursing email address that no one received my questions. This has been a consistent part of my experience. Everyone is amazing in person, but as soon as I leave I'm not sure if I'll be able to connect with nursing or the doctor within the next few days.
How was your experience with Satu Kuokkanen at Global Fertility and Genetics?
Overall I have had a positive experience with Dr. Kuokkanen. As a newbie in this area, it was important to me to find a doctor who made me feel confident. I wanted someone to painstakingly explain everything in terms I could understand, and help me get to the bottom of my fertility issues. When I first began treatment with her we had a very thorough consultation, during which she outlined a series of diagnostic procedures and tests in layman’s terms. She me feel cared for and that I was in good hands. After that consultation communication has been a little spotty. She seems to rely heavily on nursing to communicate most aspects of treatment, which I hear is common at other practices. That said, I have been able to reach her by phone to discuss my treatment plan after leaving messages with nurses.
What's one piece of advice would you give a prospective patient of Satu Kuokkanen at Global Fertility and Genetics?
You have to be proactive about managing your appointments here. The clinic staff seem a bit stressed and don’t call with appointment reminders. Sometimes they are not great about returning phone calls or emails.
During treatment, were you treated like a number or a human with Satu Kuokkanen at Global Fertility and Genetics?
This practice recently opened, and most aspects appear to be thoughtfully considered. In particular, the bright, welcoming waiting areas with comfortable furniture and friendly staff instantly made me feel at ease. From my previous provider I had grown accustomed to being ignored or receiving vague responses to questions via a confusing patient portal. So I was shocked that Juany, the nursing director at Global Fertility, was routinely available by phone after normal business hours to patiently explain aspects of my treatment to me, or plan out my following visit. She has been a calming presence throughout our experience.
Describe the protocols Satu Kuokkanen used in your cycles at Global Fertility and Genetics and their degree of success.
After we determined that I have one blocked tube using HSG and a follow-up MRI, I opted to try IUI with Clomid. The doctor suggested this approach given my age (34) and norma ovarian reserve, though she did warn that success rates with IUI were low. I tried one round that was unsuccessful, and felt discouraged. I had previously had 3 rounds of monitored Clomid cycles with my previous doctor without success. Dr. Kuokkanen suggested that the blocked tube could potentially limit IUI success if follicles developed on the blocked side, and suggested that we might consider IVF as a next step. We are going to try our first cycle in a few months.
Describe your experience with your nurse at Global Fertility and Genetics. (Assigned nurse: Juany Rodriguez)
As mentioned, Juany is extremely kind, patient, and thorough. It seems like the doctor relies on her to run the ship, including being a touchpoint for patients about medication, signing legal paperwork, walking patients through treatment plans, and scheduling visits. She is lovely to talk to and I get the sense that she cares deeply about helping patients. Communication has been a bit inconsistent though, and I have learned days after emailing the general nursing email address that no one received my questions. This has been a consistent part of my experience. Everyone is amazing in person, but as soon as I leave I'm not sure if I'll be able to connect with nursing or the doctor within the next few days.
Describe your experience with Global Fertility and Genetics.
Strengths: The facility itself is beautiful--new, clean, and comfortable. The nurses are incredibly nice and accommodating. I trust Dr. Kuokkanen's expertise and thoroughness. I have her complete attention when we meet, and have been able to reach her on the phone several times to ask questions about treatment. Weaknesses: I feel like I have to be my own advocate perhaps more than I was expecting. They don't do appointment reminders or confirmations, so I have to keep track myself. Communication is inconsistent, so I often need to follow-up several times before I can reach the nursing department.
Describe the costs associated with your care under Satu Kuokkanen at Global Fertility and Genetics.
$600 for IUI (medication and procedure) $13,000 for IVF with fresh transfer (single embryo) plus $5,500 for medication
Describe Satu Kuokkanen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Global Fertility and Genetics.
My doctor only does single embryo transfers in the majority of younger patients who have high-quality embryos. I feel relieved about the lower risk of multiples but also apprehensive that a single embryo won’t implant.
What specific things went wrong at Global Fertility and Genetics?
  • Lost appointments
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Global Fertility and Genetics.
I scheduled a meeting with my doctor to discuss discontinuing IUI and moving on to IVF, and I believe the nurses forgot my appointment or accidentally scheduled me for the following day. I was able to make the appointment but had to move around a few meetings to make it work. That said, I was glad with the final outcome. I had a full hour with my doctor to discuss the ins and outs of IVF. They really do care about patients here, but just seem a bit overwhelmed.
7
Doctor
Satu Kuokkanen
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Global Fertility and Genetics
New York
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 36
3 IVF
Unexplained
European
Income $50K - $99K
Teacher
1st of 3 Docs
2 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Kuokkanen] was kind and a great listener. Dr. K. was open minded to hear ideas and theories and discussed them even if she didn’t agree instead of dismissing me like other doctors did...Another doctor pushed us to donor eggs (for $20,000 not covered by insurance) without a valid diagnosis...We explained this to Dr. Kuokkanen and she never once said we needed donor anything. She said “as long as you’re willing to try, I’m willing to try.” It was under her guidance that we eventually were able to have our own genetic child. When she said “I’m sorry this cycle didn’t work” I felt in my heart like she meant it. Dr. K is an amazing doctor and I highly recommend her!
I trusted her [nurse at Long Island IVF] and would happily work with her again...[monitoring was a] Well oiled machine. But it still takes time because Lake Success is a small office so get there early...This practice is a ‘Center of Excellence’ within NYS employee health insurance. For us, that meant no co-pays for appointments associated with cycles but co-pays for medications. I think for all of our cycles we spent approximately $400 in total.
How was your experience with Satu Kuokkanen at RMA Long Island IVF (formerly Long Island IVF)?
Another doctor pushed us to donor eggs (for $20,000 not covered by insurance) without a valid diagnosis. We left in tears and never went back. We explained this to Dr. Kuokkanen and she never once said we needed donor anything. She said “as long as you’re willing to try, I’m willing to try.” It was under her guidance that we eventually were able to have our own genetic child. When she said “I’m sorry this cycle didn’t work” I felt in my heart like she meant it. Dr. K is an amazing doctor and I highly recommend her!
What's one piece of advice would you give a prospective patient of Satu Kuokkanen at RMA Long Island IVF (formerly Long Island IVF)?
Trust her.
During treatment, were you treated like a number or a human with Satu Kuokkanen at RMA Long Island IVF (formerly Long Island IVF)?
She was kind and a great listener. Dr. K. was open minded to hear ideas and theories and discussed them even if she didn’t agree instead of dismissing me like other doctors did.
Describe the protocols Satu Kuokkanen used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
We used menopur, follistim, and gannirelix for two cycles. We switched to gonal f for third cycle due to a shortage with insurance company. For the third cycle we also added lovenox due to a join decision (hey, why not? was truly the suggestion I had). My husband used Clomid for all cycles. Baby was born from third cycle with Dr. K (our fifth total).
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Lauren)
Lauren was the nurse assigned to me for all of my cycles with Dr. Kuokkanen. I trusted her and would happily work with her again.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
Get there early (even before opening) for monitoring. Especially if it’s a Saturday unless you LIKE to wait. Ask for copies of test results and make copies of forms you hand in because it’s easier in case something gets lost or questioned.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
Well oiled machine. But it still takes time because Lake Success is a small office so get there early.
Describe the costs associated with your care under Satu Kuokkanen at RMA Long Island IVF (formerly Long Island IVF).
This practice is a ‘Center of Excellence’ within NYS employee health insurance. For us, that meant no co-pays for appointments associated with cycles but co-pays for medications. I think for all of our cycles we spent approximately $400 in total.
10
Doctor
Satu Kuokkanen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
Lake Success
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ
2013 - 2016, Successful
NPS
10
NPS
10
Age 37 - 40
1 Egg Freezing
East Asian
Income $500K
Entrepreneur
1st of 2 Docs
IVF With Other Docs
2 Egg Freezing With Other Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Kuokkanen were extremely kind of patient with me. I could feel her compassion for her clients and she's so professional and capable with her skills. She had administered two IVF cycles for me and both were successful. She was able to accomplish what other doctors couldn't. I'm extremely happy with her....Lorraine is so compassionate, patient, and kind. She's so thoughtful and went through all the details with me, coordinated with me about all the steps of this whole process. She replied to my email even during her off hours. She's has gone above and beyond for me.
I have achieved two successful cycles and two failed cycles with Long Island IVF. I think if I picked the right doctor [Satu Kuokkanen] then things can work out beautifully. Most of the staff here are friendly, courteous, and nice. However, they are a little bit disorganized, and you must be on top of your own case, and follow through everything carefully....Lorraine is so compassionate, patient, and kind. She's so thoughtful and went through all the details with me, coordinated with me about all the steps of this whole process. She replied to my email even during her off hours. She's has gone above and beyond for me.
How was your experience with Satu Kuokkanen at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Kuokkanen were extremely kind of patient with me. I could feel her compassion for her clients and she's so professional and capable with her skills. She had administered two IVF cycles for me and both were successful. She was able to accomplish what other doctors couldn't. I'm extremely happy with her.
What's one piece of advice would you give a prospective patient of Satu Kuokkanen at RMA Long Island IVF (formerly Long Island IVF)?
put all of your trust in her and communicate with Dr. Kuokkanen about all of your feelings and thoughts
During treatment, were you treated like a number or a human with Satu Kuokkanen at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Kuokkanen had administered two IVF cycles for me and both times were successful. She has gone above and beyond to help me out. She's kind, patient, professional, she's the best doctor and I highly recommend her to anyone.
Describe the protocols Satu Kuokkanen used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
I was successful with my first IVF cycle with Dr. Kuokkanen in 2013, and 2 years later, I experienced two failures with another doctor. I decided to go back to Dr. Kuokkanen and chatted with her about my concerns. She put me on estrogen patches before I started my injection cycles. along the injection cycle, she broke the usage of the meds into morning dosage and evening dosage. I felt that her strategies were very flexible and carefully planned out. and the best thing is, it definitely worked!
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Lorraine Karagannis)
Lorraine is so compassionate, patient, and kind. She's so thoughtful and went through all the details with me, coordinated with me about all the steps of this whole process. She replied to my email even during her off hours. She's has gone above and beyond for me.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
I have achieved two successful cycles and two failed cycles with Long Island IVF. I think if I picked the right doctor then things can work out beautifully. Most of the staff here are friendly, courteous, and nice. However, they are a little bit disorganized, and you must be on top of your own case, and follow through everything carefully.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
the monitoring appointments are in the mornings so it was pretty smooth
Describe the costs associated with your care under Satu Kuokkanen at RMA Long Island IVF (formerly Long Island IVF).
approximately $20,000
10
Doctor
Satu Kuokkanen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
Melville
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 33 - 34
4 IUI
1 IVF
Black or African-American
Professor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
During our first visit she [Dr. Kuokkanen] took her time thoroughly reviewing my medical history with me, and didn't rush to determine a diagnosis and treatment. Her attention to detail was especially important to me as Black patients often face certain health disparities and outcomes. She encourages her patients to take an active role in the process. As I would read and research new info, she was always open to my questions and made the effort to return phone calls on the same day...
Even if things were very busy or intense, I felt as if the staff [at NYU Langone Reproductive Specialists of NY] was caring to the delicate patient population they are dealing with....Understand the rotation/structure of the clinic. Otherwise you may be confused that you don't see the doctor for bloodwork/sono in the morning, and then wait until the afternoon to hear from the nurse or doctor.....
How was your experience with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Dr. Kuokkanen sets the standard for patient-centered care. She treats her patients with dignity. She was the third RE that I tried, and on the first visit I knew she was the doctor I wanted to guide my fertility journey. During our first visit she took her time thoroughly reviewing my medical history with me, and didn't rush to determine a diagnosis and treatment. Her attention to detail was especially important to me as Black patients often face certain health disparities and outcomes. She encourages her patients to take an active role in the process. As I would read and research new info, she was always open to my questions and made the effort to return phone calls on the same day. While this could be a taxing process, it was my best medical experience yet. I'm truly grateful for our healthy baby boy.
What's one piece of advice would you give a prospective patient of Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Do your own reading/research about the process to have a more productive and informed discussion with the doctor
Describe your experience with the nursing staff at NYU Langone Reproductive Specialists of New York.
Even if things were very busy or intense, I felt as if the staff was caring to the delicate patient population they are dealing with.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Understand the rotation/structure of the clinic. Otherwise you may be confused that you don't see the doctor for bloodwork/sono in the morning, and then wait until the afternoon to hear from the nurse or doctor.
Describe Satu Kuokkanen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
Strong preference for single transfer. I did my homework on Fertility IQ to get comfortable with her recommendation.
10
Doctor
Satu Kuokkanen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Reproductive Specialists of New York
Mineola
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
8
NPS
8
Age 40 - 41
3 IUI
South Asian
Income $0 - $49K
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Kuokkanen makes me feel as though she is always rooting for me. She takes the time to ask how I am feeling and praises me when I can articulate how I feel...I feel very comfortable and taken care of under the treatment of Dr. Kuokkanen...The fact that I was honest with how I personally am and how she understood and applied that to how she treats me as a patient, makes me feel like a human and not a number.
Be kind to the staff [at NYU Langone Reproductive Specialists of NY] and it goes a long way. I would say since they have so many patients that sometimes they cant get back to you as quickly as you may need them to. Which may in turn eliminate future mishaps...I feel very comfortable and taken care of under the treatment of Dr. Kuokkanen
How was your experience with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Dr. Kuokkanen makes me feel as though she is always rooting for me. She takes the time to ask how I am feeling and praises me when I can articulate how I feel. I was very honest in the beginning with my fears of infertility. I tend to see so often that since doctors do this so much they forget that the patient doesn't do this as much as them, as this is new for the patient but no so new for the doctor. I told her from the very beginning that at times I may need to be handled with "kid gloves". I am very fortunate that I am able to verbalize my mental state and emotions. And she takes that in to consideration when trying to convey what the next steps are for me, while also praising me for being able to articulate how I feel.
What's one piece of advice would you give a prospective patient of Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
To be as honest as possible with how you are as an individual so she knows how to treat you, not just physically but emotionally as well.
During treatment, were you treated like a number or a human with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
I feel that since doctors see patients everyday and do this everyday they tend to forget that the patient doesn't do this everyday. Me personally I went into this experience as honest as possible. I stated to Dr. Kuokkanen that while I understand that she does this everyday and this is her profession, that I do not do this every day and at times I may needed to be handled with "kid gloves". She understood and takes the time to make sure I understand what she is saying while also taking my feelings into consideration. I would say that it most definitely makes me feel like a human when a very busy professional takes the time to ask "how are you feeling?". With all that being said I feel very comfortable and taken care of under the treatment of Dr. Kuokkanen. In turn that that is what makes me feel like a human. The fact that I was honest with how I personally am and how she understood and applied that to how she treats me as a patient, makes me feel like a human and not a number.
Describe your experience with the nursing staff at NYU Langone Reproductive Specialists of New York.
I was seen on a Wednesday and was scheduled for that following Friday. When the office called me on that Wednesday I was in a meeting at work. I realized that after my meeting the only thing I processed was that I was to come back in on the following Friday. When I was finished with my meeting I called back and explained that all I really processed was date and time of my next visit and that I had some questions. They advised that they would call me back but didn't get back to me till the next day, Thursday. Thursday morning they advised that I also had a visit scheduled for that day but I was not aware of the Thursday appointment. I got upset and started crying because I didn't want to miss an appointment as I know this is a very time sensitive matter. They were very compassionate and and accommodating and got me an appointment within the hour.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Be kind to the staff and it goes a long way. I would say since they have so many patients that sometimes they cant get back to you as quickly as you may need them to. Which may in turn eliminate future mishaps.
What specific things went wrong at NYU Langone Reproductive Specialists of New York?
  • Lost appointments
  • Provided conflicting information
8
Doctor
Satu Kuokkanen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
NYU Langone Reproductive Specialists of New York
Stony Brook
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
9
Age 31
1 IUI
Diminished Ovarian Reserve
Unexplained
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I’ve have done lots of research before deciding which doctor to go with. Dr Kuokkanen was truly exceptional, warm, pleasant and most importantly very informative. It was also important to me, that I was able to reach her at any point, whether these were questions or concerns...Prepare a list of questions or concerns regarding any treatment
Easy to arrange appointments [at NYU Langone Reproductive Specialists of New York]. Clinic is open 7 days/week which offers flexibility. Very good follow up policy on lab work results. Clinic uses online portal which allows patients to view their record at any given time with most up to date lab work and doctor notes if any As far as weaknesses, wish there was more time taken to explain steps and plans going forward
How was your experience with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
I’ve have done lots of research before deciding which doctor to go with. Dr Kuokkanen was truly exceptional, warm, pleasant and most importantly very informative. It was also important to me, that I was able to reach her at any point, whether these were questions or concerns.
What's one piece of advice would you give a prospective patient of Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Prepare a list of questions or concerns regarding any treatment
During treatment, were you treated like a number or a human with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
I’ve have done lots of research before deciding which doctor to go with. Dr Kuokkanen was truly exceptional, warm, pleasant and most importantly very informative. Each and every visit felt personal.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Easy to arrange appointments. Clinic is open 7 days/week which offers flexibility. Very good follow up policy on lab work results. Clinic uses online portal which allows patients to view their record at any given time with most up to date lab work and doctor notes if any As far as weaknesses, wish there was more time taken to explain steps and plans going forward
10
Doctor
Satu Kuokkanen
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
NYU Langone Reproductive Specialists of New York
Mineola
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2020, Successful
NPS
10
NPS
10
Age 35 - 41
Income $100K - $199K
Engineer
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kuokkanen treated us like we're part of her family. She was very caring and kind...She was able to find the root problem and recommended a day 6 transfer as opposed to the typical day 5 transfer... [she] treated us like we're part of her family. She was very caring and knowledgeable.
Due to Covid-19, we had to be patient with the [NYU Langone Reproductive Specialists of NY] front desk. We had to wait in our car in the parking lot which can be frustrating at times. At the same time, they were just following proper Covid-19 guidelines which is important to everyone...
How was your experience with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Dr. Kuokkanen treated us like we're part of her family. She was very caring and kind. Most of all, she is great at what she does. We had a few failed IVF treatments with another doctor. We then came to Dr. Kuokkanen. She was able to find the root problem and recommended a day 6 transfer as opposed to the typical day 5 transfer. That solved the problem. This will be our 2nd child that Dr. Kuokkanen helped us with. She is an expert. A SUPER Doctor! We highly recommend her!
What's one piece of advice would you give a prospective patient of Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Be patient, it will happen!
During treatment, were you treated like a number or a human with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
Dr. Kuokkanen treated us like we're part of her family. She was very caring and knowledgeable.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Due to Covid-19, we had to be patient with the front desk. We had to wait in our car in the parking lot which can be frustrating at times. At the same time, they were just following proper Covid-19 guidelines which is important to everyone.
10
Doctor
Satu Kuokkanen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Reproductive Specialists of New York
Mineola
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
8
NPS
9
Age 39 - 40
1 IUI
Diminished Ovarian Reserve
Unexplained
European
Income $50K - $99K
1st of 3 Docs
5 IUI With Other Docs
Donor Sperm
Neutral
Strongly Recommends
Successful
I feel as though I was treated very well. [Dr. Kuokkanen] took her time & was thoughtful & elaborate and treated me well & with respect, not just as another person. [She] made sure I felt comfortable and that I could call at any time during my treatment, and would constanlty follow up with me and discuss my results as needed...In the beginning we attempted natural cycles, with pre-natal vitamins & Co-Q10; and then slowly progressed to more aggressive treatment's lateron on, including estrogen and progesterone.
I feel as though the clinic [at NYU Langone Reproductive Specialists of New York] did a great job...There were a few times in the beginning where there was an extra long wait, but thid didn't occur often. I enjoyed usin gthe portal, and found it to be helpful. I thought the messages on top of the portal was also good & productive...I felt comfirtable with all staff and were all abel to assist in whatever needs and questions I had.
How was your experience with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
I feel as though I was treated very well. Dr. Koukkanen took her time & was thoughtful & elaborate and treated me well & with respect, not just as another person. Dr. Koukkanen made sure I felt comfortable and that I could call at any time during my treatment, and would constanlty follow up with me and discuss my results as needed.
What's one piece of advice would you give a prospective patient of Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
I would also make sure that people do their own research in general about fertility and ask a lot of questions.
During treatment, were you treated like a number or a human with Satu Kuokkanen at NYU Langone Reproductive Specialists of New York?
I received very good, hands on treatment, and felt the Staff and Doctor's wer every approchable and available to assist and return phone calls within a very effective time frame.
Describe the protocols Satu Kuokkanen used in your cycles at NYU Langone Reproductive Specialists of New York and their degree of success.
In the beginning we attempted natural cycles, with pre-natal vitamins & Co-Q10; and then slowly progressed to more aggressive treatment's lateron on, including estrogen and progesterone. We also implement a couple of cylces with Clomind and then progesterons shots in my last cycle once HCG levels was a positive.
Describe your experience with your nurse at NYU Langone Reproductive Specialists of New York. (Assigned nurse: Anguie)
The entire Staff at NYU Langone Health" Reproductive Specialist of NY ywere all great attentive, informative, caring, and compassionate. I felt comfirtable with all staff and were all abel to assist in whatever needs and questions I had.
Describe your experience with NYU Langone Reproductive Specialists of New York.
I feel as though the clinic did a great job, especially when COVID occured, and felt safe. There were a few times in the beginning where there was an extra long wait, but thid didn't occur often. I enjoyed usin gthe portal, and found it to be helpful. I thought the messages on top of the portal was also good & productive.
Describe the costs associated with your care under Satu Kuokkanen at NYU Langone Reproductive Specialists of New York.
I had to pay the mid self pay cycle as my insurance did not cover IUI cycles, as well as part co-pay for medications, consulation, psychologival evaluation, and additional genetic bloodwork, as well as the cost of sperm donation outside of the clinic. I woudl have to estimate the cost in total to be bewteen $15-20,000 for the 6 cycles.
Describe Satu Kuokkanen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Reproductive Specialists of New York.
n/a
8
Doctor
Satu Kuokkanen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Reproductive Specialists of New York
Mineola
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5