Rated 9.5
Strongly recommend: 90%Neutral: 1%Don't recommend: 9%9.5
90% strongly recommend
27 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.6
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.4
7.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
9
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
University of California--Irvine
Residency
NYU
Fellowship
Reproductive Medicine Associates of New Jersey/Thomas Jefferson University

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Scott Morin works at

RMA of Northern California
Rated 9.6
Strongly recommend: 94%Neutral: 3%Don't recommend: 3%9.6

Explore Clinic
San Francisco
150 Spear Street
San Francisco, CA 94105
Silicon Valley
1900 University Ave.
East Palo Alto, CA 94303

27 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 33
2 IVF
Diminished Ovarian Reserve
Male Factor
Income $200K - $499K
Marketer or PR
6th of 6 Docs
3 IUI With Other Docs
7 IVF With Other Docs
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I came to Dr. Morin with a lot of physical & emotional baggage from past failed IVF attempts at other clinics - he knew my full history and wasn't intimated at all by my persistent questions, tears, and need for reassurance....He'll explain that "this has really good research behind it and I feel confident it will help" OR "hey, this idea doesn't have the best studies behind it, but there's a chance it may help" - which was really empowering to me to make informed decisions and didn't offer me false hope.
RMA of NorCal has a fresh, clean, new, feel to it. They have tea and coffee in the waiting room - which is a nice touch when you're waiting for monitoring. The front desk staff is friendly & making follow up appointments is easy.... Vicki was very compassionate and hopped on the phone with me when I was feeling nervous about not having my partner with me during a retrieval (in the height of COVID). She was warm, compassionate, and reassuring.
How was your experience with Scott Morin at RMA of Northern California?
I came to Dr. Morin with a lot of physical & emotional baggage from past failed IVF attempts at other clinics - he knew my full history and wasn't intimated at all by my persistent questions, tears, and need for reassurance. He stayed highly involved in my care throughout the course of treatment and I spoke with him more than any of the nurses or other clinic staff (a big difference from past clinics for me). One thing I really appreciate about Dr. Morin is his ability and willingness to explain the clinical decisions he's making or recommending. He'll explain that "this has really good research behind it and I feel confident it will help" OR "hey, this idea doesn't have the best studies behind it, but there's a chance it may help" - which was really empowering to me to make informed decisions and didn't offer me false hope. He's very upfront with chances of success and potential risks, but approaches the hard conversations with so much compassion it makes the tough pills easier to swallow. When I wasn't having the response I was hoping for in an IVF retrieval cycle, he spent significant time with me going over the pros and cons of moving forward with a retrieval vs converting to an IUI. I was super emotional about the decision, but he brought so much clarity to the situation and helped me make a choice I felt comfortable with. I've gone through multiple egg retrievals with other doctors and, by far, my favorite retrieval was with Dr. Morin. In the past, I've had a nurse walk me into the OR and get me set up and the Doc just whizzes in at the last minute when I'm already getting sleepy - not with Dr. Morin, he was completely engaged from pre-op to falling asleep and was one of the first people I remember when waking up. He walked me from pre-op to the OR, talked me through getting positioned, what I would be feeling as they start to gave me medicine - and had a great music selection going (Hamilton!). 10/10- would highly recommend an egg retrieval with Dr. Morin. During my second retrieval, Dr. Morin was at their other office and my retrieval was performed by Dr. Kaser - who was also stellar in every way. I saw Dr. Morin at the majority of my monitoring appointments, but when I didn't the other docs were just as superb. Dr. Kort performed several of my monitoring ultrasounds and he always brought a very calming energy with him, which I appreciated. Overall, Dr. Morin is a phenomenal physician. He is extremely well-qualified, an excellent communicator, and understands the importance of his work. I have not undergone an embryo transfer at this point with Dr. Morin, but know that even if I do not have success with a transfer, I would not hesitate to recommend him to friends & family.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Ask lots of questions - he's willing to answer. Take a close look at your medication protocol before ordering meds and ask about which meds you'll need on which days and if there is a chance you won't need any of them. I saved a lot of money by not ordering all of my meds up front - turned out I stimmed faster that anticipated and didn't end up needing all of them.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
I truly felt like I was Dr. Morin's only patient. He was engaged in my care and took my extensive fertility history into account when planning next steps. Dr. Morin was incredibly responsive throughout my treatment, particularly through the messaging app the doctors & nurses use to communicate with patients. I always, always got a response the same day, but it was unusual to wait longer than 10 minutes for a response. Dr. Morin always greets me by name and uses my name throughout conversation & in written correspondence, which is a really nice touch and is grounding to me as an anxious patient.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
We used an antagonist protocol for my retrievals. The first retrieval we tried adding in a clomid for a few days at the start, which ended up not being as obviously helpful as we hoped and we skipped it on the second try.
Describe your experience with your nurse at RMA of Northern California. (Assigned nurse: Vicki )
Opposite of my past experiences at other clinics, I didn't have much interaction with the nursing staff compared to the amount I had with Dr. Morin. However, nurses were always available on the messaging app and often were the ones who sent instructions for the next day. One challenge is that you don't always know who is working that day or who is on the message app - so sometimes I would send a message and get a response back from a nurse I didn't know. As a positive, Vicki was very compassionate and hopped on the phone with me when I was feeling nervous about not having my partner with me during a retrieval (in the height of COVID). She was warm, compassionate, and reassuring. She was also involved in my pre-op/post-op for my retrieval & I appreciated having a familiar face with me during that time.
Describe your experience with RMA of Northern California.
RMA of NorCal has a fresh, clean, new, feel to it. They have tea and coffee in the waiting room - which is a nice touch when you're waiting for monitoring. The front desk staff is friendly & making follow up appointments is easy. The front desk & billing do not use the messaging app and I communicated with them over email mostly. They were able to get insurance approval quickly most of the time. One thing to know about the clinic is that parking can be a bit rough - there's a garage across the street that's a bit difficult to navigate (teeny-tiny spaces). You check-in with security on entering the building, and they will tell you which elevator to get on that will send you to the correct floor. (I hopped on the wrong elevator the first time and ended up in the wrong spot, to be sure to get on the one they tell you.) The office is walking distance to the Ferry Building, and I always thought it was nice to be able to stroll over to water front and grab a snack after my appointments.
Describe Scott Morin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Northern California.
Strong preference for single embryo transfer, with a solid rationale for his opinion.
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 30
2 IVF
Male Factor
European
Latinx
Income $200K - $499K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Morin saw me at nearly all appointments and always took the extra time/care to answer all my questions and help assuage any concerns I had. He was empathetic & compassionate while also being data driven. I really appreciated this approach...He is very clear and crisp with his communication while being empathetic. He is SUPER responsive--I honestly don't know how he gets back to everyone so quickly on the spruce app. I know this is a wild example, but one time I didn't have a med for the trigger shot and he met me on a Saturday to give me a dose they had at the clinic so I could have a good outcome (I believe this trigger shot led to our insanely positive outcome of 17 embryos--10 of which were PGS normal). D
The nursing staff [at RMA of Northern California] was always very communicative over the spruce app and got back to me quickly. They were very supportive when trying to navigate insurance and finding the lowest cost meds...$15K for the egg retrieval + IVF monitoring etc and then ~$4K for the transfer cycle. Overall, the prices were comparable with the other two clinics I was looking into but went with RMA because the doctors seemed better.
How was your experience with Scott Morin at RMA of Northern California?
Dr.Morin is by far the best doctor I've ever had--I'm honestly sad to be leaving RMA next week to graduate to an OB. He is very clear and crisp with his communication while being empathetic. He is SUPER responsive--I honestly don't know how he gets back to everyone so quickly on the spruce app. I know this is a wild example, but one time I didn't have a med for the trigger shot and he met me on a Saturday to give me a dose they had at the clinic so I could have a good outcome (I believe this trigger shot led to our insanely positive outcome of 17 embryos--10 of which were PGS normal). Dr. Morin performed by egg retrieval and transfer--he's a master at what he does and we're lucky to have him in the Bay Area. You'll be lucky if you get to work with him! Could not recommend more highly!!!
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Come with your questions--he's very communicative and will go through all your questions/concerns at your visit. I was a very proactive patient and had a lot of questions but I think he gave the appropriate level of information for any patient that doesn't want to get into the science behind every med/decision being taken.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
Dr. Morin saw me at nearly all appointments and always took the extra time/care to answer all my questions and help assuage any concerns I had. He was empathetic & compassionate while also being data driven. I really appreciated this approach.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
We did an antagonist protocol because I was an OHSS risk. We triggered with a Lupron + Ovidrel trigger. We ended up retrieving 37 eggs, 27 were mature, 21 fertilized, 17 embryos and 10 were PGS normal. We did two transfers--we first tried an unmedicated cycle which was unsuccessful. We then tried a medicated cycle and I'm currently 7 weeks pregnant.
Describe your experience with the nursing staff at RMA of Northern California.
The nursing staff was always very communicative over the spruce app and got back to me quickly. They were very supportive when trying to navigate insurance and finding the lowest cost meds.
Describe your experience with RMA of Northern California.
Strengths - Incredible experience. I was always in and out in no time and 95% of the time would see one of the 3 doctors (probably 80% of the time saw Dr.Morin and the rest of the time saw Dr.Kaser if Dr.Morin was out or in the OR). The doctors & embryology lab are best in class--the clinic is new and as such they have the most cutting edge technology. The clinic is open 365 days a year--I went in for an appt on Thanksgiving and I was grateful they were open. All 3 of the doctors are fab--you'll be in good hands with any of them! I honestly can't think of any weaknesses--the RMA team has turned what started out to be a scary, lonely journey in infertility into an incredibly positive and humanizing experience. The level of attention I got at every appointment was top notch and I never felt like an after thought or passed around.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
I unfortunately didn't have insurance coverage and it cost ~$15K for the egg retrieval + IVF monitoring etc and then ~$4K for the transfer cycle. Overall, the prices were comparable with the other two clinics I was looking into but went with RMA because the doctors seemed better.
Describe Scott Morin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Northern California.
Strong preference for single embryo transfer (candidly, I wanted to do two but he talked me out of it for the high risk issues)
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
9
NPS
10
Age 36 - 37
2 Fertility Medications
European
Middle Eastern
Income $50K - $99K
Teacher
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Morin answered all of my questions promptly and was encouraging throughout the process. He did my first egg retrieval and transfer...He was kind for most of the process. A couple of times he came off as short-tempered. We all have good and bad days...you'll see any of the three doctors depending on the day/location...He only suggested transferring one. There's too much risk involved for mother and babies with a multiple embryo transfer and no reason for me to do that.
RMA has excellent doctors, staff, and facilities! It's nice to that there are 2 offices available and that they work every single day. No missed procedures because of holidays, weekends, etc. The support staff is tremendous - they are friendly, personable, and welcoming. The communication platform is extremely helpful so you can ask questions at any hour of the day...It was roughly $55-60K for two egg retrievals, two transfers, one D&C, and all the associated medication, testing, monitoring costs.
How was your experience with Scott Morin at RMA of Northern California?
At RMA, you'll see any of the three doctors depending on the day/location. Dr. Morin answered all of my questions promptly and was encouraging throughout the process. He did my first egg retrieval and transfer. Dr. Kaser did my second egg retrieval and transfer.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
You are in good hands. Do your research and and ask questions as needed.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
He was kind for most of the process. A couple of times he came off as short-tempered. We all have good and bad days.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
For the first retrieval, I did 450 units of Follistim and 20 units of low does HCG daily to start and then introduced 1 vial of Ganirelix daily. For the second retrieval, I did 450 units of Follistim, 20 units of low dose HCG, 1 vial of Ganirelix, and 100 mg Clomid daily, and 50 units of omnitrope every other day. The reason for introducing Growth Hormone was to make my ovaries more responsive to the meds and improve the quality of the eggs some. Clomid got my body to produce more of its own FSH to supplement the Follistim and improve the response to treatment. I also began taking Levothyroxine in this process to bring down my TSH levels.
Describe your experience with your nurse at RMA of Northern California. (Assigned nurse: Angela)
I only ever saw my nurse once and that was during my orientation meeting. She seemed a bit flustered and overwhelmed. Every other person I interacted with was exceptional and outstanding. I miss them tremendously. They felt like family encouraging me through this process.
Describe your experience with RMA of Northern California.
RMA has excellent doctors, staff, and facilities! It's nice to that there are 2 offices available and that they work every single day. No missed procedures because of holidays, weekends, etc. The support staff is tremendous - they are friendly, personable, and welcoming. The communication platform is extremely helpful so you can ask questions at any hour of the day.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
It was roughly $55-60K for two egg retrievals, two transfers, one D&C, and all the associated medication, testing, monitoring costs.
Describe Scott Morin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Northern California.
He only suggested transferring one. There's too much risk involved for mother and babies with a multiple embryo transfer and no reason for me to do that.
9
Doctor
Scott Morin
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
Silicon Valley
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
NPS
10
NPS
10
Age 38 - 40
Diminished Ovarian Reserve
Income $200K - $499K
Nurse or HC Services
1st of 2 Docs
4 IUI With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Morin speaks with a very calm demeanor, never seems like he is in a hurry. Even with my medical background, the information often given to us is a lot to process and he takes the time to answer all our questions without feeling rushed. Even with random questions we come up with after our appointments, his team is available to respond via the text app...Dr. Morin was willing to try a different treatment strategy even if it didn't look like it would make a difference...
The greatest strength the clinic [RMA of Northern California] has is the communication between team members; they seem to all be on the same page. I feel that we are talking to one unit. The only weakness I can think of is some emails regarding forms we needed to sign was vague in requesting it, but it was easily remedied and not even really a big deal...They [nurses] have been great especially with updating us with our egg donor's progress via texting app.
How was your experience with Scott Morin at RMA of Northern California?
Dr. Morin was recommended to me by a co-worker and I switched doctors, I do not regret my decision at all. For all practical sense the other doctor was fine but I often felt rushed. We had one particular incident where we found ourselves at a fork in the road and needed to make a decision regarding our next step given new information. We felt overwhelmed and wanted some time to decide and honestly some guidance. She left the office to give my husband and I some time to decide. When she came back, we had additional questions for her, she instead of answering she rushed us which made us feel like an inconvenience. That was the last straw with her. In contrast, Dr. Morin speaks with a very calm demeanor, never seems like he is in a hurry. Even with my medical background, the information often given to us is a lot to process and he takes the time to answer all our questions without feeling rushed. Even with random questions we come up with after our appointments, his team is available to respond via the text app.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
They have a "sister" clinics in northern California, one is San Francisco the other is Palo Alto. If you don't enjoy the parking availability and prices that going SF provides I recommend going to the Palo Alto clinic. You might see another doc but they are both great and I have nothing bad to say about either one.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
I love Dr. Morin's office. Their team's response time is amazing. They have kept me updated with my donor's progress. I do not feel like I'm just another patient on their "conveyor line". I appreciate that they have several modes of communication available to us (i.e. phone, zoom, texting app, email). When we ask a question they do not make us feel like an inconvenience which is a stark contrast to the previous clinic we went to.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
I'm sorry I do not remember my IVF meds I had to use or the specific doses, it was over a year ago. But remember, Dr. Morin was willing to try a different treatment strategy even if it didn't look like it would make a difference. It did not, same response, no ovary response, no egg(s) to retrieve. But he was instrumental is guiding me to use a donor egg and are currently in the process of getting out first retrieval from our known donor.
Describe your experience with the nursing staff at RMA of Northern California.
They have been great especially with updating us with our egg donor's progress via texting app.
Describe your experience with RMA of Northern California.
The greatest strength the clinic has is the communication between team members; they seem to all be on the same page. I feel that we are talking to one unit. The only weakness I can think of is some emails regarding forms we needed to sign was vague in requesting it, but it was easily remedied and not even really a big deal.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
An estimated patient responsibility for "Donor IVF Freeze - All for PGT-A" bundle package is $18,650 with some outside organization charges of the following: Pharmacy $5K-7K Anesthesia $650 Embryo testing PGT-A $300 per sample Embryo testing PGT-M $400 per sample ($3000 probe development)
Describe Scott Morin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Northern California.
n/a
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2022, 22 Eggs Frozen
NPS
10
NPS
10
Age 33
1 Egg Freezing
European
Engineer
1st of 2 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Morin] answered my many worried questions in the beginning with a lot of patience and knowledge, and explaining all the science behind the process when I asked, which was what I was hoping for and gave me peace of mind. My egg freezing process was very clearly explained, and I knew after every appointment what were the next steps and as such felt very safe and cared for...Leuprolide trigger shot to avoid OHSS during the egg freezing process...
It's [RMA of Northern California] a great clinic! The doctors and nurses handled my case perfectly. I felt very cared for and felt like I knew at every stage what to do. They were also friendly and encouraging the whole way. I really liked the communication through the Spruce app as it allowed constant contact, getting frequent instructions about medications and answers to my questions through the process...
How was your experience with Scott Morin at RMA of Northern California?
I was very worried at the beginning about OHSS. Dr. Morin eliminated this risk completely by using a leuprolide trigger shot. As such, my whole experience was seamless. He answered my many worried questions in the beginning with a lot of patience and knowledge, and explaining all the science behind the process when I asked, which was what I was hoping for and gave me peace of mind. My egg freezing process was very clearly explained, and I knew after every appointment what were the next steps and as such felt very safe and cared for. I had the same type of excellent experience during my egg retrieval, and again was very grateful for the level of care and professionalism with which such an important dream of mine was handled.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Work with him!
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
I asked a lot of detailed questions during the cycle or got worried about specific aspects of the process, since it was new to me. I always got prompt and very rigorous answers on the Spruce messaging app and in person. So I constantly felt very cared for.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
Leuprolide trigger shot to avoid OHSS during the egg freezing process.
Describe your experience with your nurse at RMA of Northern California. (Assigned nurse: Vicki Lee)
Extremely thorough with instructions, and prompt with answers on the messaging app.
Describe your experience with RMA of Northern California.
It's a great clinic! The doctors and nurses handled my case perfectly. I felt very cared for and felt like I knew at every stage what to do. They were also friendly and encouraging the whole way. I really liked the communication through the Spruce app as it allowed constant contact, getting frequent instructions about medications and answers to my questions through the process. Would recommend 100%, which is why I did my second egg freezing cycle there as well.
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
6
NPS
8
Age 42
2 IVF
Diminished Ovarian Reserve
Male Factor
East Asian
Income $200K - $499K
Engineer
1st of 2 Docs
1 IUI With Other Docs
7 IVF With Other Docs
2 Egg Freezing With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
Dr Morin seemed professional if a bit abrupt/hurried sometimes. It seemed like the Spruce messaging system didn’t allow for much in-depth consultation about our protocol...He was responsive on Spruce but the medium of writing text messages made it feel less personal. We got less thorough responses to our questions and we had to set up calls with him separately to address our questions...
[RMA of Northern California Really convenient hours for going in for ultrasound, lots of early morning appointments so it won't disrupt work schedules as much. They were usually on-time with appointments and the blood draws went smoothly. Very responsive on Spruce, although it was a bad place to ask anything in-depth since responses were usually really short. And you had no idea who you'd be talking to on that app, it could be a nurse or the doctor or someone else...
How was your experience with Scott Morin at RMA of Northern California?
Dr Morin seemed professional if a bit abrupt/hurried sometimes. It seemed like the Spruce messaging system didn’t allow for much in-depth consultation about our protocol. Towards the end, after two failed egg retrieval cycles, they said they would only do one more egg retrieval with us and after that it would be donor eggs.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Be prepared with all your questions if you get to see him at your appointment. Also try to book calls if you can if you have a lot of questions during your cycle or to follow up about changes to protocols.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
He was responsive on Spruce but the medium of writing text messages made it feel less personal. We got less thorough responses to our questions and we had to set up calls with him separately to address our questions. The doctors at the clinic seemed caring though, they would deliver the bad news over the phone to us.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
We tried Clomid for 5 days first +150IU of Menopur, the second cycle we suggested a long lupron. This was due to DOR. Both didn't end up working well for us. I think mainly ICSI isn't good for DOR and the egg wouldn't fertilize.
Describe your experience with the nursing staff at RMA of Northern California.
Nursing staff were very professional and helpful at this clinic.
Describe your experience with RMA of Northern California.
Really convenient hours for going in for ultrasound, lots of early morning appointments so it won't disrupt work schedules as much. They were usually on-time with appointments and the blood draws went smoothly. Very responsive on Spruce, although it was a bad place to ask anything in-depth since responses were usually really short. And you had no idea who you'd be talking to on that app, it could be a nurse or the doctor or someone else. Great waiting room area, and the whole egg retrieval process was smooth there (great communication with my husband about when to pick me up).
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
about $10,000 for our cycles, but we didn't get any fertilized embryos from them.
Describe Scott Morin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Northern California.
They didn't really have any strong suggestions on changes to protocols, nor did they suggest using conventional IVF fertilization
6
Doctor
Scott Morin
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 29
2 Egg Freezing
1 Embryo Freezing
European
Income $500K+
Writer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Morin was always willing to connect in whatever way made sense for me. I had an initial consultation just me and him, and then a second meeting where my partner joined. He was always helpful in breaking down the complex information into easy to understand analogies to make sure that we understood exactly what the plan was and how we should move forward.
Their patient app is extremely easy to use and you can reach the nurses and doctors at any time of day. I was constantly amazed at how often it was one of the doctors responding directly to any questions or concerns. Flexibility: RMA truly worked around my schedule. I never felt like I had to bend my life to fit their timelines...I never waited more than 10-15 minutes in the waiting room before being taken back
How was your experience with Scott Morin at RMA of Northern California?
Dr. Morin was always warm and welcoming when I would see him. He was great at breaking down information to ensure complete understanding, and always took the time to answer my (very long) list of questions.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Ask whatever is on your mind! He is an amazing resource and was always so kind when answering even the most basic of questions.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
Dr. Morin was always willing to connect in whatever way made sense for me. I had an initial consultation just me and him, and then a second meeting where my partner joined. He was always helpful in breaking down the complex information into easy to understand analogies to make sure that we understood exactly what the plan was and how we should move forward.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
Note: I did this for fertility preservation and not due to infertility, so results may be triggering to those struggling to conceive. I went through 3 rounds with Dr. Morin, all following a very similar protocol. I had no complications or risk factors, and was seeing him for fertility preservation (not actively trying to conceive) so my protocol was fairly straightforward. For each of my three cycles I started out with Gonal F (FSH) 225 units and Menopur (1 vial). In my first cycle they added a second vial of Menopur on the 5th day based on bloodwork. Each cycle I used Cetrotide, beginning on the 7th day of the first cycle, 5th day of the second cycle, and 6th day of the final cycle. On my second cycle they actually instructed me to take a dose of Cetrotide immediately after my appointment and then again with my nightly routine due to the quick growth rate. I had near daily bloodwork and follicle count appointments, and used Lupron 40 mg for my trigger, and these were taken on the 11th, 10th and 12th day of my three cycles respectively. Cycle one: (all embryos round) - 13 days of injections including trigger - 26 eggs retrieved, 8 healthy embryos Cycle two: (eggs only round) - 11 days of injections including trigger - 21 eggs retrieved, 18 mature Cycle three: (eggs only round) - 13 days of injections including trigger - 36 retrieved, 32 mature
Describe your experience with RMA of Northern California.
Overall, top notch experience. Their patient app is extremely easy to use and you can reach the nurses and doctors at any time of day. I was constantly amazed at how often it was one of the doctors responding directly to any questions or concerns. Flexibility: RMA truly worked around my schedule. I never felt like I had to bend my life to fit their timelines. During my third cycle, I wanted to get it in before the EOY for insurance reasons. I know many clinics avoid starting new cycles around the holidays, but RMA did not bat an eye. They helped me do the math to ensure I could finish the cycle before my holiday travel and that it would be safe and healthy to do so. Onsite: I never waited more than 10-15 minutes in the waiting room before being taken back, and similar timing once in the exam room. Daily checkins: I typically saw a NP for each of these visits (instead of the Doctor) but I didn't mind this and never asked to specifically see Dr. Morin. Blood work: they have an onsite lab and this was one of the easiest pieces. Once you did your exam you would just stop by the lab, take a seat, and be out the door in minutes
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
RMA was in-network with Progyny and Blue Cross insurance, so while I hit my out of pocket maximum for the year, all of my tests and procedures were covered.
What specific things went wrong at RMA of Northern California?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of Northern California.
At one point my coordinator sent me the incorrect protocol information via the patient portal. It was clear there was a copy/paste template and I was accidentally sent another patient's instructions (note: no PII or personal information was included). The message had the wrong trigger shot information (type and time). The coordinator immediately recognized the mistake, and not only send two follow up notes but also called to speak to me directly to apologize and ensure I knew the correct instructions. I am a big believe that mistakes happen (we are all human) and the way the clinic handled it to ensure I knew the right info was spot on.
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, 38 Eggs Frozen
NPS
10
NPS
10
Age 31
1 Egg Freezing
PCOS
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I had several risk factors for OHSS, and he [Dr. Morin] and the team customized my protocol to reduce that risk essentially down to zero. The day of my retrieval, I felt essentially no anxiety because I felt so confident in his care...I was at higher risk for OHSS, so they amended my protocol accordingly to avoid overstimulation, and then used a Lupron trigger instead of a traditional hCG injection to minimize my risk...
The entire staff [at RMA of Northern California] is exceedingly kind and accommodating, in addition to being extremely organized and compassionate. Another thing of note about RMA is Spruce, the messaging app they use. The responses are crazy fast...I was assigned a primary nurse who checked in with me almost daily, and felt like they cared about me each time I went in for an appointment...
How was your experience with Scott Morin at RMA of Northern California?
I was initially hesitant to work with a fertility clinic with male providers, but went for it given the rave reviews I'd heard about RMA. After working with Dr. Morin, I can confirm that all of the positive feedback is completely warranted. Dr. Morin has an exceptional bedside manner, is patient, gentle, and thorough. I completely trusted his treatment plan, and judgment, so much so that I found the injection and retrieval process significantly easier than friends who have gone through the process with other doctors. I had several risk factors for OHSS, and he and the team customized my protocol to reduce that risk essentially down to zero. The day of my retrieval, I felt essentially no anxiety because I felt so confident in his care. I wish all clinics provided the level of care RMA and Dr. Morin provide!
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
No advice except make the appointment and get started! RMA and Dr. Morin provide such compassionate care, I'm so thankful to have found them and recommend them to everyone I know!
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
The care I received at RMA was the best medical care I've ever received! Dr. Morin and his team are so warm, compassionate, and positive. I was assigned a primary nurse who checked in with me almost daily, and felt like they cared about me each time I went in for an appointment.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
My protocol was menopur and Gonal-F only days 1-4 of stimulation, and then adding in cetrotide on day 5. This continued through day 9. On day 10 of stimulation I went in for my final ultrasound, and triggered that evening with Lupron, and then a second Lupron trigger the next morning. 36 hours after the first trigger was when my retrieval was scheduled for. I was at higher risk for OHSS, so they amended my protocol accordingly to avoid overstimulation, and then used a Lupron trigger instead of a traditional hCG injection to minimize my risk.
Describe your experience with your nurse at RMA of Northern California. (Assigned nurse: Liz)
Liz was my primary nurse, and I also worked quite a bit with Meredith, their NP. At the time of my retrieval I also worked with Jenna and Ashley. They were all completely wonderful. Liz checked in with me multiple times a week throughout my stimulation cycle, responded exceptionally quickly to messages, and she and Meredith even sent me well wishes the morning of my retrieval, and congratulations afterwards. Jenna called me to give detailed instructions about my trigger shot (the most important one in the stimulation cycle), and Ashley took care of me at egg retrieval, and checked in on me the following day.
Describe your experience with RMA of Northern California.
I recommend completely, with no hesitations to all of my friends considering egg freezing or fertility treatments. The entire staff is exceedingly kind and accommodating, in addition to being extremely organized and compassionate. Another thing of note about RMA is Spruce, the messaging app they use. The responses are crazy fast (like within the hour normally, and you'll frequently hear directly from one of the doctors even if it's a minor question, and even if it's after clinic hours). In most medical settings it's really difficult to get in touch with your provider--at RMA they provide concierge care, and no question goes unanswered. Morning monitoring appointments are at convenient times beginning at 7AM, and are on-time and very fast, which is really helpful when you're working and going through fertility treatments simultaneously. Location-wise, the office is a quick walk from the Embarcadero BART station, which made it easy for me to get to.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
My care was covered by my employer, but all insurance and billing was handled quickly and with no follow-up required on my part.
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 39
2 IVF
Diminished Ovarian Reserve
European
Ashkenazi Jewish
Income $500K+
Operations
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Morin acted with urgency to create a plan to move forward and leveraged both scientific literature as well as his own experience develop a treatment plan. When we had a failed third cycle using ICSI, Dr. Morin was the one who gave us the motivation, confidence, and clinical rationale to try one more time with a different protocol - resulting in a successful embryo transfer...
[RMA of Northern California was] Very accommodating and flexible to my work schedule...front desk staff knew me. Everything in same place - so I got my covid test, blood draw, procedures, check-up all in the same place...but parking is tough...Talk through what your goals, expectations and tolerance for treatment is at the first visit - RMA will customize a plan that works best for you...
How was your experience with Scott Morin at RMA of Northern California?
I went to see Dr. Morin after two failed cycles with another clinic who could not provide me answers or a path forward (all embroys failed PGT testing). Dr. Morin acted with urgency to create a plan to move forward and leveraged both scientific literature as well as his own experience develop a treatment plan. When we had a failed third cycle using ICSI, Dr. Morin was the one who gave us the motivation, confidence, and clinical rationale to try one more time with a different protocol - resulting in a successful embryo transfer. I do not believe we would have had success with another clinic.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Talk through what your goals, expectations and tolerance for treatment is at the first visit - RMA will customize a plan that works best for you.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
At my request, I wanted to understand all of the data, lab results, clinical studies, and data behind his decisions. He spent a lot of time ensuring that I understood the reasoning behind his treatment decisions so I felt empowered in our choices.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
Third IVF cycle: used ICSI, retrieved 8 eggs, 6 fertilized, and only 1 made it to blast. PGT abnormal (I believe both of these were the flare protocol) Fourth cycle: used omnitrope (for first time), 8 eggs, 6 fertilized, 3 to blast, and 1 normal, which was transferred and resulted in an active current pregnancy
Describe your experience with RMA of Northern California.
Strengths: Very accommodating and flexible to my work schedule - a huge bonus to me. Felt personal - front desk staff knew me. Everything in same place - so I got my covid test, blood draw, procedures, check-up all in the same place. Weaknesses- this doesnt even matter in the scheme of things, but parking is tough.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
Insurance covered my IVF cycles. Transfer was about $4200
Describe Scott Morin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Northern California.
I did not want multiple embryo transfers. We did not discuss.
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2020 - 2021, Successful
NPS
10
NPS
10
Age 36 - 37
1 IVF
Male Factor
European
East Asian
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Morin makes you feel as if you are his only patient...my primary communicator was Dr Morin himself...I always looked forward to my appointments because I always left feeling informed, cared for, and as though he was really making a difference in my process. Every step was thoroughly explained to me and I never felt as if I was just a number or that any part of the process was just to make money...
Every staff member of this clinic [RMA of Northern California] was exceptional, from front desk, to lab techs, to nurses and doctors...The finance team worked diligently with me to make sure all parts of my treatment were billed through my insurance and for my payments as well...I actually didn't interact much with my nurse, my primary communicator was Dr Morin himself. But every interaction with Kristin [nurse] was very efficient, informative, and pleasant....
How was your experience with Scott Morin at RMA of Northern California?
Dr Morin makes this time in your life and this difficult experience and makes it more than tolerable. I always looked forward to my appointments because I always left feeling informed, cared for, and as though he was really making a difference in my process. Every step was thoroughly explained to me and I never felt as if I was just a number or that any part of the process was just to make money.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Ask all of your questions. Don't feel as if any question is stupid. Dr Morin never made me feel that way, and he always seems more than willing to sit and talk your questions and concerns out with you.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
Dr Morin makes you feel as if you are his only patient, in fact I even checked with the front desk staff to make sure I wasn't. He takes the time to explain every part of every procedure and the reason it is necessary. He makes sure you are informed and knowledgable before moving forward with any part of your process.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
Our only diagnosis was male factor infertility, so my process was a fairly straight-forward IVF egg retrieval, ICSI, and frozen embryo transfer. All of my procedures went seamlessly and I had few hiccups once in his care. The only issue we had was a blood marker that arose in my husband's bloodwork that we needed to see a different specialist for. But even then- Dr Morin worked to get that taken care of in a timely manner and made sure my cycle was not disrupted or delayed for this reason.
Describe your experience with your nurse at RMA of Northern California. (Assigned nurse: Kristin)
I actually didn't interact much with my nurse, my primary communicator was Dr Morin himself. But every interaction with Kristin was very efficient, informative, and pleasant.
Describe your experience with RMA of Northern California.
Every staff member of this clinic was exceptional, from front desk, to lab techs, to nurses and doctors. I never had a less than perfect experience with any visit. Even when visits were difficult due to things not going my way, I never had a bad experience with any of them. And I ask A LOT of questions.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
My insurance, luckily, covered 50% of some of the procedures and most of my medications. The finance team worked diligently with me to make sure all parts of my treatment were billed through my insurance and for my payments as well.
Describe Scott Morin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Northern California.
I asked about this and Dr Morin explained to me the additional risks involved with multiple embryo transfer. And given my already advanced age, my husband and I decided on single embryo transfer.
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 31
2 IVF
Tubal Blockage
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr.Morin is very smart and welcoming he made me feel very comfortable and confident that I could achieve success with him, from the start to the end I always felt happy with the service he has given me. I like that I got to see him most of my appointments and he was very easy to communicate with he always responded to my questions in a timely manner and made communicating very easy I also felt very relax with him in every visit....
The clinic [RMA of Northern California] is very new and located in a great location in sf near the downtown financial district, easy parking is available...My first cycle cost $15650 for a freeze all with icsi and $4640 for meds and $4500 for the FET and then additional $2-3k for blood works, monitoring and testing and $300 per embryo pgd testing...my second cycle cost was $12520 a 20% discount on the original cost being it was my second round and $3100 for meds
How was your experience with Scott Morin at RMA of Northern California?
Dr.Morin is very smart and welcoming he made me feel very comfortable and confident that I could achieve success with him, from the start to the end I always felt happy with the service he has given me. I like that I got to see him most of my appointments and he was very easy to communicate with he always responded to my questions in a timely manner and made communicating very easy I also felt very relax with him in every visit.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Don’t be afraid to ask as many questions as you like Dr.Morin never made me feel rushed.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
Dr.Morin is very warming and carrying from the start to the end he engages in answering questions quickly thru there app spruce as well as in person when i see him and I got to see him most of the time thru out my cycles It was nice to deal with one main doctor through out my cycles vs different nurses and multiple doctors so I always felt like he cared very much about his patients.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
My first cycle we did gonal f centrotide and menopur for a week then I use pregnyl for trigger my retrieval yeild 3 eggs with 2 fertilizing and 1 coming back PGD normal 2nd cycle we did the same thing buy added clomid and I got 11 eggs 7 fertilize and 3 making it to blast with 1 coming back PGD normal.
Describe your experience with your nurse at RMA of Northern California. (Assigned nurse: Vicki lee )
Vicki is very sweet and also great to work with she responds very fast to any concerns I have and she made communicating very easy.
Describe your experience with RMA of Northern California.
The clinic is very new and located in a great location in sf near the downtown financial district, easy parking is available and the area as well as the clinic is very safe and beautiful there is 24 he security always there to give u access u to the clinic everything about the clinic is made for convenience to the patient there is nothing I would change about this amazing clinic.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
My first cycle cost $15650 for a freeze all with icsi and $4640 for meds and $4500 for the FET and then additional $2-3k for blood works, monitoring and testing and $300 per embryo pgd testing since I had no insurance I had to pay all charges out of pocket my second cycle cost was $12520 a 20% discount on the original cost being it was my second round and $3100 for meds
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 27 - 28
1 IUI
1 IVF
Unexplained
East Asian
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr.Morin is a really good communicator. I asked him millions of questions and he always answers my questions in an easy to understand yet not over simplified way. He's also very honest about the success rate and all other numbers. My numbers matched pretty close to what he disclosed at the consultation...Most of the communication was actually done directly with Dr.Morin...Antagonist protocol: 150 GonalF + 150 Menopur day 3 - day 10; Cetrotide day 8 - day 10; double lupron trigger on 36 and 24 hours before retrieval. Retrieval was on cycle day 12. Result: 32 follicles, 19 mature eggs, 14 fertilized, 7 blastocysts being biopsied and sent for PGS testing and all were PGS normal.
Both offices [RMA of Northern California] are very high end and chic. Billing was a bit confusing in the beginning and I wished RMA can provide a financial consultation to go over all options and estimations. I hope the office can run a little more organized on this front. Nurses were super nice. After I told them I wanted to pay for my meds OOP they offered to call multiple pharmacies for me, so I was able to compare prices and get the best price. I am a very inquisitive patient and did a lot of research before choosing this clinic, and my overall experience with RMA norcal definitely met my expectation (and I had very high expectation as well).
How was your experience with Scott Morin at RMA of Northern California?
Dr.Morin is a really good communicator. I asked him millions of questions and he always answers my questions in an easy to understand yet not over simplified way. He's also very honest about the success rate and all other numbers. My numbers matched pretty close to what he disclosed at the consultation.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Ask many questions, like why he chose such protocol, why use such trigger etc.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
Dr Morin replies to messages on Spruce in a timely manner. He explains every detail when I was confused or have concerns about the treatment plan.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
Antagonist protocol: 150 GonalF + 150 Menopur day 3 - day 10; Cetrotide day 8 - day 10; double lupron trigger on 36 and 24 hours before retrieval. Retrieval was on cycle day 12. Result: 32 follicles, 19 mature eggs, 14 fertilized, 7 blastocysts being biopsied and sent for PGS testing and all were PGS normal.
Describe your experience with the nursing staff at RMA of Northern California.
Most of the communication was actually done directly with Dr.Morin. All nurses were friendly and nice. I really liked Sarah from the PA office and Paige at the operating room.
Describe your experience with RMA of Northern California.
Dr.Morin, Dr.Kort and Dr.Kaser are all superb REs. They have excellent bedside manner. Dr.Kaser was the one doing my egg retrieval and I literally felt nothing afterwards (I retrieved 32 eggs!). The IUI was done by Dr.Kaser as well and that was like a breeze, totally different from the scary IUI experience l I had with my OB... Like others said, the SF office is like a spa. Both offices are very high end and chic. Billing was a bit confusing in the beginning and I wished RMA can provide a financial consultation to go over all options and estimations. I hope the office can run a little more organized on this front. Nurses were super nice. After I told them I wanted to pay for my meds OOP they offered to call multiple pharmacies for me, so I was able to compare prices and get the best price. I am a very inquisitive patient and did a lot of research before choosing this clinic, and my overall experience with RMA norcal definitely met my expectation (and I had very high expectation as well).
Describe your experience with your monitoring appointments at RMA of Northern California.
It was very busy when I did my egg retrieval monitorings before the COVID 19 situation. Monitoring appointments are usually only 5-10 minutes when the on duty doctor count the follicles, measure ovaries and uterus etc. plus additional 1 minute doing blood draw. I usually come in and out within 45 mins during busy hours.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
My treatments were covered by the insurance. They have good contract price with my insurance provider.
Describe Scott Morin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Northern California.
Dr.Morin highly recommend eSET.
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Consult
NPS
8
NPS
7
Age 29 - 30
East Asian
Income $100K - $199K
Accountant
Only Doc Seen
Neutral
Neutral
Successful
I came to Dr. Morin for a baseline fertility consultation without knowing what to expect and not much prior knowledge. He was super patient and broke down the basics of female fertility in an easily digestible way. He was a good listener and answered each of my questions thoroughly. When I got my results, he was attentive and had an open line of communication and was available to answer my questions. The follow up consultation was helpful as he explained the potential options of my treatment plan for egg freezing. I feel like I’m in competent hands with him as a primary fertility doctor.
The [RMA of Northern California] clinic is modern and clean. The clinic staff is friendly...The clinic uses convenient technology through a secure messenger app that allows for an accessible line of communication for patients to reach out to the doctors and staff...Responsive scheduling over email...[the nurses] were professional and friendly, it was a pleasant experience...$375 for initial consultation of pelvic ultrasound + AMH bloodwork
How was your experience with Scott Morin at RMA of Northern California?
I came to Dr. Morin for a baseline fertility consultation without knowing what to expect and not much prior knowledge. He was super patient and broke down the basics of female fertility in an easily digestible way. He was a good listener and answered each of my questions thoroughly. When I got my results, he was attentive and had an open line of communication and was available to answer my questions. The follow up consultation was helpful as he explained the potential options of my treatment plan for egg freezing. I feel like I’m in competent hands with him as a primary fertility doctor.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Don’t be shy about asking questions to get a better understanding of your fertility situation!
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
He spoke candidly to me in a digestible way. He was always available for additional phone call follow ups and kept an open line of communication checking in to make sure I understood my results and the options in my treatment.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
Not applicable, only at consultation phase and have not scheduled procedure yet.
Describe your experience with the nursing staff at RMA of Northern California.
Only interaction so far was during blood draws for labs and initial ultrasound. They were professional and friendly, it was a pleasant experience.
Describe your experience with RMA of Northern California.
Responsive scheduling over email. The clinic is modern and clean. The clinic staff is friendly. The clinic uses convenient technology through a secure messenger app that allows for an accessible line of communication for patients to reach out to the doctors and staff.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
$375 for initial consultation of pelvic ultrasound + AMH bloodwork
Describe Scott Morin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Northern California.
Not applicable
8
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
7
Clinic
RMA of Northern California
San Francisco
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 32
1 Fertility Medications
Tubal Blockage
Uterine Fibroids
European
East Asian
Latinx
Income $50K - $99K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Morin] is very responsive and caring. He is honest about our situation but also open to trying different avenues if we aren't ready to jump right into IVF, even though that is the standard for our situation...He also makes recommendations but is willing an open to listening to my own concerns and even encouraging me to try my own path first. He lets you know that no matter what there are still other options if our own plan doesn't yield the results we want.
This is a great clinic. I found it to be modern and clean. The location is ideal for me due to my work location. They [RMA of Northern California] have a separate surgery area on the same floor with it's own waiting room which is good because you can more private conversations with your partner...The compassion is visible and they treat you with so much love. You can feel that they [nurses] are rooting for you and that is priceless.
How was your experience with Scott Morin at RMA of Northern California?
He is very responsive and caring. He is honest about our situation but also open to trying different avenues if we aren't ready to jump right into IVF, even though that is the standard for our situation.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Ask questions and don't be afraid to let him know if his recommendation doesn't match what you planned. He is open to the conversation and can let you know if your plan makes sense or is at least not going to hurt you in the end.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
They provide an app where you can chat with them at anytime and the chat actually goes to your doctor! I feel like I can reach out at anytime with any questions, small or large. He also makes recommendations but is willing an open to listening to my own concerns and even encouraging me to try my own path first. He lets you know that no matter what there are still other options if our own plan doesn't yield the results we want. Overall he is very caring and open to providing support for our own path.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
We started with the consultation and since we had been trying for year he recommended the first set of tests: -Hormones/genetics - normal -Vaginal analysis (endometrium thickness) - normal -HSG - one blocked tube -Sperm analysis - normal He recommended the HSG to see my tubes and uterus structure. They found that I had one blocked tube and found two small polyps. Due to the HSG he recommended an Clomid+IUI or IVF. For us it was important to try and do this as naturally as possible so we opted to try two rounds of Clomid and timed sex. If that didn't work we agreed to move into Clomid+IUI for 2-3 tries and then we would consider IVF. He was ok with that. He mentioned due to my age we had time to follow this path. If anything changed he would let me know. Following the plan and diagnosis we scheduled a procedure to remove the polyps. After that process we moved to Clomid and timed sex. I mentioned to him that Clomid was making me feel ill and he recommended trying Letrozole for the next round. We are currently waiting to see if Clomid worked :)
Describe your experience with your nurse at RMA of Northern California.
They are ALL so kind and friendly. The compassion is visible and they treat you with so much love. You can feel that they are rooting for you and that is priceless.
Describe your experience with RMA of Northern California.
This is a great clinic. I found it to be modern and clean. The location is ideal for me due to my work location. They have a separate surgery area on the same floor with it's own waiting room which is good because you can more private conversations with your partner.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
I handled this through my insurance so I haven't been tracking it. The cost to me has been very low due to my coverage.
Describe Scott Morin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Northern California.
NA
What specific things went wrong at RMA of Northern California?
  • Failed to call with results
Describe the specific things that went wrong at RMA of Northern California.
They followed up with everything but didn't follow up with the sperm sample being normal. I think it might have happened because it was normal and there were no issues and we were already moving forward. I did have to ask specifically about those results. Otherwise no issues.
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 37
1 IVF
PCOS
East Asian
Income $200K - $499K
Nurse or HC Services
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Morin highly recommended a single embryo transfer. He explained the likelyhood of having a multiple birth with a multiple embryo transfer the complications that comes with it. But ultimately the decision was up to couple and he respected our decision of transfering more that one embryo...[he]was very empathetic and patient. He took his time thoroughly explaining the whole process and answering all our questions during the consultation
They [RMA of Northern California] had state of the art equipment, and seemed very up-to-date on their techniques. During the embryo transfer there was a screen on the wall showing us the thawed embryos as they were being prepped and pulled up by the embryologist ready for transfer. It was pretty cool to watch...$15,000 for IVF with ICSI $650 for anesthesia $2000 for PGS testing (outside vendor) $4000 for frozen embryo transfer $750 post positive pregnancy test lab draw and ultrasound
How was your experience with Scott Morin at RMA of Northern California?
The staff is very warm, welcoming and very accommodating; I start work at 7am in the morning (as do they) but they would open at 6:30 to see me so I could get to work on time. The office uses the Spruce app to communicate with patient and anytime I had a question, I would get a response within a couple of hours. Even with the COVID-19 outbreak, they remained organized and continued to see patients that were in the middle of their treatment. The only aspect of my treatment that I would want differently is a tentative timeline of when and how long I would be taking the different medications. It's nice to be able to look ahead and see the light at the end of the medication tunnel.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
Dr. Morin was very empathetic and patient. He took his time thoroughly explaining the whole process and answering all our questions during the consultation. We told him we wanted to wait a few months before starting a cycle, he respected our decision and followed up with us a few months later.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
I have PCOS and because of that Dr. Morin wanted to put me on an antagonist cycle. He chose this cycle to avoid OHSS. This method yielded 8 embryos, where as my last cycle, with a different doctor, only yielded 4 embryos.
Describe your experience with RMA of Northern California.
The clinic was very modern, clean and organized. They had state of the art equipment, and seemed very up-to-date on their techniques. During the embryo transfer there was a screen on the wall showing us the thawed embryos as they were being prepped and pulled up by the embryologist ready for transfer. It was pretty cool to watch.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
$15,000 for IVF with ICSI $650 for anesthesia $2000 for PGS testing (outside vendor) $4000 for frozen embryo transfer $750 post positive pregnancy test lab draw and ultrasound
Describe Scott Morin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Northern California.
Dr. Morin highly recommended a single embryo transfer. He explained the likelyhood of having a multiple birth with a multiple embryo transfer the complications that comes with it. But ultimately the decision was up to couple and he respected our decision of transfering more that one embryo.
10
Doctor
Scott Morin
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
5
NPS
2
Age 40
4 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
South Asian
Income $500K+
Engineer
1st of 3 Docs
2 IVF With Other Docs
Donor Eggs With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Morin was the first RE we had ever seen. His passion and compassion were very reassuring. Unfortunately, we didn't know enough about IVF at the time to educate and advocate for ourselves better as loads of critical details got lost and/or weren't explored enough...Neither my husband nor I underwent further medical examinations other than the genetic screening, ie no semen analysis, no uterus exam - nothing...Treatment protocols are heavily geared towards medications, no alternative suggestions like acupuncture, nutrition or supplements.
[RMA of Northern California] Strengths: very likeable, easy to reach via messaging app Weaknesses: cookie-cutter treatment approach, ie one size fits all, lack of thorough pre-exams to exclude potential other risks, disregard for alternative and/or complimenting approaches like supplements, acupuncture etc...Monitoring at Palo Alto office was only offered during the week during the morning hours. All procedures took place in SF which wasn't very convenient.
How was your experience with Scott Morin at RMA of Northern California?
Dr Morin is very likeable and personable so we immediately warmed up to him. He definitely comes across as someone you'd want to be friends with. From a treatment perspective we were too new to this journey to realize the lack of depth and options. Neither my husband nor I underwent further medical examinations other than the genetic screening, ie no semen analysis, no uterus exam - nothing. He's a big proponent of IVF being a numbers game, ie keep retrieving until you get that one embryo that'll stick. Treatment protocols are heavily geared towards medications, no alternative suggestions like acupuncture, nutrition or supplements. We left RMA after our failed transfer as we didn't feel confident about this numbers game. We would have preferred to explore all possible options to include changes that might have made even a small difference.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
He's very likeable and personable, however, his approach seems very inflexible and 'one size fits all' rather than personalizing treatment plans.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
Dr Morin was the first RE we had ever seen. His passion and compassion were very reassuring. Unfortunately, we didn't know enough about IVF at the time to educate and advocate for ourselves better as loads of critical details got lost and/or weren't explored enough.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
First retrieval: standard protocol Second retrieval: micro-lupron protocol Third retrieval: include omnitrope Fourth retrieval: micro-lupron protocol
Describe your experience with your nurse at RMA of Northern California. (Assigned nurse: Everyone was great)
RMA staff were great, like your personal group of cheerleaders rooting for your success.
Describe your experience with RMA of Northern California.
Strengths: very likeable, easy to reach via messaging app Weaknesses: cookie-cutter treatment approach, ie one size fits all, lack of thorough pre-exams to exclude potential other risks, disregard for alternative and/or complimenting approaches like supplements, acupuncture etc
Describe your experience with your monitoring appointments at RMA of Northern California.
Monitoring at Palo Alto office was only offered during the week during the morning hours. All procedures took place in SF which wasn't very convenient.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
~$20k per retrieval, ~$8k per transfer, all excl. meds
Describe Scott Morin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Northern California.
RMA don't support multiple embryo transfers
5
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
2
Clinic
RMA of Northern California
Silicon Valley
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 37
3 IVF
Poor Egg Quality
European
Income $200K - $499K
Sales Representative
1st of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Morin spent a great deal of time explaining everything, answering my questions and concerns and even researching and reading studies that may apply to my situation. He knew every detail about my case when we spoke and I felt like he was really invested in my success and wellbeing. ... Dr. Morin also closely looked at my past results and adjusted the time of trigger to be earlier - as soon as progesterone started to rise and that cycle resulted in normal embryos!
I really appreciated their [RMA of Northern California] use of the Spruce app for communication. Every question was answered very quickly and I used it to ask questions, schedule appointments and receiving results and instructions. Every staff member was always friendly and kind and I never felt rushed or like I was a bother. ... Luciana and Katherine were my coordinators. They provided all the info I needed for medication ordering, pre procedure prep and post procedure care and answered questions quickly.
How was your experience with Scott Morin at RMA of Northern California?
Dr. Morin spent a great deal of time explaining everything, answering my questions and concerns and even researching and reading studies that may apply to my situation. He knew every detail about my case when we spoke and I felt like he was really invested in my success and wellbeing. He's extremely knowledgeable and well read on the latest studies and methods and equally as compassionate and kind.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Ask questions. Educate yourself about the process so you can work as a team to tackle your specific issues. I really felt that studying alot myself allowed me to have deeper discussions about studies, techniques, protocol etc... and get the most out of my time with Dr. Morin. He was very willing to hear me out, answer questions and debate different options with me.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
Every person we encountered at RMA was excellent at their job but they are also all so warm and kind. I never felt rushed, my questions were always answered in a timely manner and I was always greeted with a smile by name.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
I did three egg retrieval cycles. The first two were antagonist (Follistim, low dose HCG, Cetrotide) and we got a good number of eggs but 0 normal embryos after PGS testing. After much research and discussion we decided to try a third cycle and changed to Lupron Flare. (Lupron, Follistim, Menopur) and added hgh (omnitrope). Dr. Morin also closely looked at my past results and adjusted the time of trigger to be earlier - as soon as progesterone started to rise and that cycle resulted in normal embryos!
Describe your experience with your nurse at RMA of Northern California. (Assigned nurse: Luciana & Katherine)
Luciana and Katherine were my coordinators. They provided all the info I needed for medication ordering, pre procedure prep and post procedure care and answered questions quickly.
Describe your experience with RMA of Northern California.
RMA is conveniently located in the financial district near the Embarcadero BART station. The office is new and beautiful. I really appreciated their use of the Spruce app for communication. Every question was answered very quickly and I used it to ask questions, schedule appointments and receiving results and instructions. Every staff member was always friendly and kind and I never felt rushed or like I was a bother.
Describe your experience with your monitoring appointments at RMA of Northern California.
It was very efficient. I never waited more than 30 minutes but most of the time it was very fast.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
Costs were in line with other top clinics in the area.
Describe Scott Morin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Northern California.
Strong preference for single embryo transfer
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Scott Morin] is warm, kind, compassionate, realistic, extremely knowledgable, and relaxed. You can feel how much he cares about his patients, so much so, that I always felt like I was his only patient. :) Before meeting Dr. Morin we interviewed four other doctors in the area and none even came close. After every doctors appointment the first words that came out of my mouth were how happy I was to be on Dr. Morin's team. This process was truly made so much better because of the wonderful team that was behind me. Dr. Morin is a rockstar!!!
Dr. Morin and his team [at RMA of N. California] have both offices in SF and PA, making it easy to always get an appointment. The Palo Alto office is right off the freeway as well!... Their offices are new, clean, comfortable and convenient. From the very beginning, Dr. Morin, Dr. Kort, Luciana, and their amazing team understand your goals and who YOU are making the entire process so wonderful. Before meeting Dr. Morin I was confused, didn't know what to do, and felt stuck. From the first handshake I knew I was in the right place. I was being guided and taken care of, something that had been missing for so long.
How was your experience with Scott Morin at RMA of Northern California?
I couldn't wait to write this review for Dr. Morin. From the moment my husband and I met him we felt like we were 100% in the right place. He is warm, kind, compassionate, realistic, extremely knowledgable, and relaxed. You can feel how much he cares about his patients, so much so, that I always felt like I was his only patient. :) Before meeting Dr. Morin we interviewed four other doctors in the area and none even came close. After every doctors appointment the first words that came out of my mouth were how happy I was to be on Dr. Morin's team. This process was truly made so much better because of the wonderful team that was behind me. Dr. Morin is a rockstar!!!
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Dr. Morin and his team have both offices in SF and PA, making it easy to always get an appointment. The Palo Alto office is right off the freeway as well!
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
Dr. Morin and his team treated me like I was a person and not a number in their system. From the moment I stepped into their office I felt like there was now a team rooting me on and focusing all their efforts on getting me to my goal. Any little question I had was answered and remembered. I have never felt more like a human at a doctors office in my life. Can't stress this one enough!!
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
I was taught how to do all shots at home (much easier than anticipated), would come into the office almost every day for monitoring before the egg retrieval to make sure everything was going exactly to plan. We got a great number of eggs that made beautiful embryos and it worked on the first try!
Describe your experience with your nurse at RMA of Northern California. (Assigned nurse: Luciana)
Luciana and the entire nursing staff at RMA was OUT OF THIS WORLD!!! Every time I stepped into the office I was greeted with smiles, hugs, and conversation that was real. They were always available and were there cheering me on through every step. They never missed a beat and always left me feeling so positive and excited for what was to come. I could go on and on...
Describe your experience with RMA of Northern California.
Their offices are new, clean, comfortable and convenient. From the very beginning, Dr. Morin, Dr. Kort, Luciana, and their amazing team understand your goals and who YOU are making the entire process so wonderful. Before meeting Dr. Morin I was confused, didn't know what to do, and felt stuck. From the first handshake I knew I was in the right place. I was being guided and taken care of, something that had been missing for so long.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
I don't remember off hand, but was inline with the other four clinics we interviewed.
Describe Scott Morin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Northern California.
Dr. Morin's approach was spot on, we wanted a healthy pregnancy and his knowledge of how to achieve that worked well for my husband and I.
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
Silicon Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 34 - 35
2 IVF
Unexplained
European
Ashkenazi Jewish
Income $500K+
Sales Representative
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I’ll sum up our experience in 3 points: 1) Dr Morin’s bedside manner, ability to go at our pace, and knowledgeable advice at the right time is unmatched. 2) The communication from the clinic through the app day and night was always consistent and so helpful during moments where we felt uneasy. 3) RMAs approach to medicine is so worth exploring...
[nursing staff at RMA of Northern California] Fantastic! Supportive. Genuinely rooting for us!...Spa like space. So clean. Barely ever behind on appointments. Their app made it so easy to communicate. The billing and administrative steps went without a hitch. Truly a 10/10 experience all around...Dr Morin and the RMA team truly carried the burden for us...
How was your experience with Scott Morin at RMA of Northern California?
I’m 27 weeks pregnant and a week hasn’t gone by that my husband and I don’t reminisce or compliment our experience with Dr Morin and RMA. Infertility is a hard journey, but Dr Morin and the RMA team truly carried the burden for us. The medication process was unlike any other and their more natural approach helped make our journey a bearable one. I’ll sum up our experience in 3 points: 1) Dr Morin’s bedside manner, ability to go at our pace, and knowledgeable advice at the right time is unmatched. 2) The communication from the clinic through the app day and night was always consistent and so helpful during moments where we felt uneasy. 3) RMAs approach to medicine is so worth exploring. Trust me. If it works for your body to use the vaginal suppositories instead of the progesterone shots - it’s a game changer. We will never not use Dr Morin and RMA for future pregnancies and truly look forward to that day. Thank you to the entire RMA team!
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
DON’T THINK, JUST CHOOSE DR MORIN!
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
Dr Morin was always willing to meet us where we were in our journey. We catered our plan specific to our needs and he provided insightful advice along the way.
Describe your experience with the nursing staff at RMA of Northern California.
Fantastic! Supportive. Genuinely rooting for us!
Describe your experience with RMA of Northern California.
Spa like space. So clean. Barely ever behind on appointments. Their app made it so easy to communicate. The billing and administrative steps went without a hitch. Truly a 10/10 experience all around.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
20,000
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 30
1 IVF
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Morin and his team treated us with great care and respect throughout the process. He explained the whole process and answered all the questions we had...He is responsive and patient with questions and clarifications. Extremely supportive. He finds ways to make everything as easy as possible on you...We used Gonal F, Menorpur, Cetrotide before egg retrieval, followed by progesterone and estrogen before and after implantation. This resulted in a successful retrieval of 14 eggs, all of them were mature, 11 fertilized and 7 made it to blast stage for freeze.
The nurses at RMA of Northern California are amazing! Angela was my go-to for meds, procedure instruction and results, she is an angel. If Angela was not around, the other nurses were also just as sweet and helpful. They were all very clear and thorough, which I always appreciated...The clinic runs pretty smoothly and the staff there is very friendly. Very organized. From scheduling appointments, meeting with the genetic counselor, etc. The location is good, the clinic looks new and clean.
How was your experience with Scott Morin at RMA of Northern California?
Dr. Morin is amazing. I had a wonderful experience and am so glad I went with him. Dr. Morin treats us like human and takes the time to explain everything, our concerns, process etc. He is responsive and patient with questions and clarifications. Extremely supportive. He finds ways to make everything as easy as possible on you. The whole process we went with Dr. Morin can't be smoother and more pleasant. I would recommend him to my friends!
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
Dr. Morin and his team treated us with great care and respect throughout the process. He explained the whole process and answered all the questions we had.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
We had only one IVF round and it succeeds! We used Gonal F, Menorpur, Cetrotide before egg retrieval, followed by progesterone and estrogen before and after implantation. This resulted in a successful retrieval of 14 eggs, all of them were mature, 11 fertilized and 7 made it to blast stage for freeze.
Describe your experience with the nursing staff at RMA of Northern California.
The nurses at RMA of Northern California are amazing! Angela was my go-to for meds, procedure instruction and results, she is an angel. If Angela was not around, the other nurses were also just as sweet and helpful. They were all very clear and thorough, which I always appreciated.
Describe your experience with RMA of Northern California.
The clinic runs pretty smoothly and the staff there is very friendly. Very organized. From scheduling appointments, meeting with the genetic counselor, etc. The location is good, the clinic looks new and clean.
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
Silicon Valley
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, 25 Eggs Frozen
NPS
10
NPS
10
Age 30 - 31
2 Egg Freezing
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
It can be a nerve-racking process but he [Dr. Scott Morin] made you feel comfortable and communicated well in-person, on the phone, or via the Spruce app...Given I wasn't ovulating (hadn't had my period in +3 years), my body was taking awhile to warm up to the medicine so each day they provided an update what I should do. They gave me advance heads up if I need to order more medicine, etc.
[RMA of Northern California] Strengths: compassionate, empathetic, smart, understanding, well spoken, made you feel comfortable all the time. Weaknesses: I would have liked more of a heads up when I needed to order more medicine at times it was a late decision and I had to make a run into the office for them to give me more...$12,000 for first round including medicine, visits, procedure (EVERYTHING). 2nd round you received 10% off.
How was your experience with Scott Morin at RMA of Northern California?
Strengths: empathetic, smart, answers your questions, clear/concise with process/expectations, always available. It can be a nerve-racking process but he made you feel comfortable and communicated well in-person, on the phone, or via the Spruce app.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Definitely see him.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
Scott and the other doctors were absolutely amazing. So sweet, understanding, empathetic and spent real time with you to answer any questions whenever you needed.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
Scott and the nurses were always transparent with strategy/rationale. Given I wasn't ovulating (hadn't had my period in +3 years), my body was taking awhile to warm up to the medicine so each day they provided an update what I should do. They gave me advance heads up if I need to order more medicine, etc.
Describe your experience with the nursing staff at RMA of Northern California.
Sweet, compassionate, understanding
Describe your experience with RMA of Northern California.
Strengths: compassionate, empathetic, smart, understanding, well spoken, made you feel comfortable all the time. Weaknesses: I would have liked more of a heads up when I needed to order more medicine at times it was a late decision and I had to make a run into the office for them to give me more.
Describe your experience with your monitoring appointments at RMA of Northern California.
During the week, the wait wasn't long. However, on the weekends -- the waits were some times MUCH longer because Palo Alto office was closed or some issue with building security. Once I waited almost 2 hours.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
$12,000 for first round including medicine, visits, procedure (EVERYTHING). 2nd round you received 10% off. My insurance didn't cover much.
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, 10 Eggs Frozen
NPS
10
NPS
10
Age 35
1 Egg Freezing
East Asian
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Morin spoke to me like a human being. He explained medical terms in simple terms for me to understand. He was at all appointments every single time. While ultrasounds can be uncomfortable, he made the process much smoother by sparking up conversations....Dr. Morin works out of another RMA location in Palo Alto for monitoring making it easy for others outside SF....Dr. Scott Morin and the team were great. I did not feel like I was rushed in any way. The staff and the doctors answered my all my questions without me feeling like I was dumb
The clinic [RMA - SF] is new but don't let that deceive you...Everyone was super friendly and responsive. They were always available. They remembered my name and the chats we had previously. I was able to schedule follow up appointments with ease....the team were great. I did not feel like I was rushed in any way. The staff and the doctors answered my all my questions without me feeling like I was dumb. The nurse there was available to me outside of clinic hours which is rare for clinics.
How was your experience with Scott Morin at RMA of Northern California?
Dr. Morin spoke to me like a human being. He explained medical terms in simple terms for me to understand. He was at all appointments every single time. While ultrasounds can be uncomfortable, he made the process much smoother by sparking up conversations.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Dr. Morin works out of another RMA location in Palo Alto for monitoring making it easy for others outside SF.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
Dr. Scott Morin and the team were great. I did not feel like I was rushed in any way. The staff and the doctors answered my all my questions without me feeling like I was dumb. The nurse there was available to me outside of clinic hours which is rare for clinics.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
When I started injections to the trigger shots, ultrasounds were performed almost every day to see how my body is reacting to the meds. Likely, I responded well and doses were lowered each day.
Describe your experience with your nurse at RMA of Northern California. (Assigned nurse: Luciana Svilpa)
Everyone was super friendly and responsive. They were always available. They remembered my name and the chats we had previously. I was able to schedule follow up appointments with ease.
Describe your experience with RMA of Northern California.
The clinic is new but don't let that deceive you. They're located in the middle of downtown SF which is super convenient for me. My office is a 10 minute walk away. If you're driving -- good luck with the city traffic. Luckily, I took the train in everyday for my appointments with not issues.
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
I only had $350 for an initial consult and the $7999 for Egg Freezing cycle.
Describe Scott Morin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Northern California.
no comment as that did not apply to me.
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, 30 Eggs Frozen
NPS
10
NPS
10
Age 33
1 Egg Freezing
East Asian
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Morin is very knowledgeable and trustworthy. We feel well informed and safe during the process...I definitely the great result was due to Dr Morin timing the medication well - whether to go on for 1 more day of medication to get more mature eggs...I reacted very well to the medication and used only Lupron as trigger. I went on medication for 9 days. Starting from the 5th day I got the medication that prevents early ovulation...
[RMA of Northern California is] Nice clean modern clinic. Very good facility. Top notch lab! Easy to get to. I definitely have more confidence in the clinic because of how nice the place is...initial consultation + lab tests cost + 7999 for egg freezing...Liz [nurse] is wonderful. She's warm and answers questions promptly....
How was your experience with Scott Morin at RMA of Northern California?
Dr Morin is very knowledgeable and trustworthy. We feel well informed and safe during the process. My case was pretty simple so there was not a lot to describe. But I definitely the great result was due to Dr Morin timing the medication well - whether to go on for 1 more day of medication to get more mature eggs.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Ask a lot of questions to get educated.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
Dr Morin is very knowledgeable and patiently answered all the questions. We did not feel rushed into anything.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
I reacted very well to the medication and used only Lupron as trigger. I went on medication for 9 days. Starting from the 5th day I got the medication that prevents early ovulation.
Describe your experience with your nurse at RMA of Northern California. (Assigned nurse: Liz)
Liz is wonderful. She's warm and answers questions promptly.
Describe your experience with RMA of Northern California.
Nice clean modern clinic. Very good facility. Top notch lab! Easy to get to. I definitely have more confidence in the clinic because of how nice the place is. [don't understand why FertilityIQ had to make me write at least 200 characters.]
Describe the costs associated with your care under Scott Morin at RMA of Northern California.
initial consultation + lab tests cost + 7999 for egg freezing
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
8
NPS
8
Age 40
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $100K - $199K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
I have only consulted with [Dr. Morin], but during that time he made me feel "heard" and acknowledged the struggles I have been through so far, especially during this difficult time. He was able to give me his medical opinion, but made it clear that it is my body and my choice for the next steps. He seems that he wants to get to the root of the problem, not just push me in one direction...after meeting with several other doctors, I feel Dr. Marin shows compassion and talks to me like an equal. He considers my thoughts and opinions and takes them into consideration. I feel like he really cares and wants the best options for his patients.
So far the clinic [Reproductive Medicine Associates of Northern California] seems very organized and the nursing staff is friendly, helpful and kind...I am still very new to this clinic, but based on what I've experienced everyone is organized and caring. Given the circumstances during, everyone I've spoken with has made me feel safe and supportive...I have only consulted with [Dr. Morin] but during that time he made me feel "heard" and acknowledged the struggles I have been through so far, especially during this difficult time. He was able to give me his medical opinion, but made it clear that it is my body and my choice for the next steps. He seems
How was your experience with Scott Morin at RMA of Northern California?
I am still new to the clinic, but after meeting with several other doctors, I feel Dr. Marin shows compassion and talks to me like an equal. He considers my thoughts and opinions and takes them into consideration. I feel like he really cares and wants the best options for his patients.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
I would say always have questions and ask them! Dr. Marin will listen and address all your concerns.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
I have only consulted with Dr. Marin, but during that time he made me feel "heard" and acknowledged the struggles I have been through so far, especially during this difficult time. He was able to give me his medical opinion, but made it clear that it is my body and my choice for the next steps. He seems that he wants to get to the root of the problem, not just push me in one direction.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
Not available at this time
Describe your experience with the nursing staff at RMA of Northern California.
So far the clinic seems very organized and the nursing staff is friendly, helpful and kind.
Describe your experience with RMA of Northern California.
I am still very new to this clinic, but based on what I've experienced everyone is organized and caring. Given the circumstances during, everyone I've spoken with has made me feel safe and supportive.
8
Doctor
Scott Morin
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2019, Successful
NPS
10
NPS
10
Age 36
1 IVF
Endometriosis
Tubal Blockage
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
For the 2nd transfer Dr. Morin decided to do a natural transfer cycle to see if my body produces what it needs and that cycle was much more enjoyable for me and in the end was successful...is very caring about his patients and interacts with you like a friend. He is thoughtful, kind and patient speaking to all things human. Such an amazing doctor with a big heart for his work...he was relatable, but very professional and I enjoyed his sense of humor through it all. As a patient you are able to connect with the doctor through a protected app. which is so helpful because you can get answers to the unknown pretty quickly. Dr. Morin works around the clock for his patients and I am grateful for his commitment to his work. You can definitely tell he loves what he does.
Every morning you are greeted by a great staff (Leah & Cynthia) [at RMA of Northern California] who are amazing! They are welcoming and are there to make you comfortable. They over communicate and answer the phone every time you call...[nurses] in the clinic always has a smile on their faces even at 7:30am...They monitored me very closely and were able to schedule the retrieval fairly quickly which ended up working for my work schedule which was nice. The retrieval was a success and were excited to have the results that we did. We then went through the genetic testing and then began the transfer process. We started with a medicated transfer to begin which was not my favorite because it involved injections, but it was nice because we could control the date and time of the transfer. For the 2nd transfer Dr. Morin decided to do a natural transfer cycle to see if my body produces what it needs and that cycle was much more enjoyable for me and in the end was successful. Nine days later, we found out we were pregnant and then over the next three weeks I came in for them to monitor me and the development of the embryos. It was nice to have Dr. Morin still apart of the process after the transfer took.
How was your experience with Scott Morin at RMA of Northern California?
My experience at RMA and with Dr. Morin was like no other. From the first consultation he was relatable, but very professional and I enjoyed his sense of humor through it all. As a patient you are able to connect with the doctor through a protected app. which is so helpful because you can get answers to the unknown pretty quickly. Dr. Morin works around the clock for his patients and I am grateful for his commitment to his work. You can definitely tell he loves what he does.
What's one piece of advice would you give a prospective patient of Scott Morin at RMA of Northern California?
Dr. Morin is very hands on and you will be dealing with him all the way through the process which is some what rare. Having a doctor there through it all was comforting for me.
During treatment, were you treated like a number or a human with Scott Morin at RMA of Northern California?
Dr. Morin is very caring about his patients and interacts with you like a friend. He is thoughtful, kind and patient speaking to all things human. Such an amazing doctor with a big heart for his work.
Describe the protocols Scott Morin used in your cycles at RMA of Northern California and their degree of success.
We started with the retrieval and the injections of all the hormones which was a 10 day process. Through that period I was going in to get ultrasounds every couple days in order to time the retrieval correctly. They monitored me very closely and were able to schedule the retrieval fairly quickly which ended up working for my work schedule which was nice. The retrieval was a success and were excited to have the results that we did. We then went through the genetic testing and then began the transfer process. We started with a medicated transfer to begin which was not my favorite because it involved injections, but it was nice because we could control the date and time of the transfer. For the 2nd transfer Dr. Morin decided to do a natural transfer cycle to see if my body produces what it needs and that cycle was much more enjoyable for me and in the end was successful. Nine days later, we found out we were pregnant and then over the next three weeks I came in for them to monitor me and the development of the embryos. It was nice to have Dr. Morin still apart of the process after the transfer took.
Describe your experience with the nursing staff at RMA of Northern California.
Everyone nurse in the clinic always has a smile on their faces even at 7:30am.
Describe your experience with RMA of Northern California.
Every morning you are greeted by a great staff (Leah & Cynthia) who are amazing! They are welcoming and are there to make you comfortable. They over communicate and answer the phone every time you call.
10
Doctor
Scott Morin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5