How was your experience with Scott Roseff at IVFMD South Florida Institute For Reproductive Medicine?
Dr. Roseff met with me at our first appointment. I had heard great things and my husband and I were excited to begin our treatment with him. From the start, he came off as cold and unfeeling. My husband has long hair and is a musician, and Dr. Roseff could hardly hide his contempt for his lifestyle (traveling and playing music in bars). I met with his nurse, Kristi, and she was great. She was caring and explained everything to us. Thank goodness, because after we paid for our cycle, we NEVER saw Dr. Roseff again. The office is so busy and I understand that he is under high demand, but I currently go to a different office in Boca, and they are just as busy, but I see the doctor EVERY time I go.
What's one piece of advice would you give a prospective patient of Scott Roseff at IVFMD South Florida Institute For Reproductive Medicine?
He has a very high success rate and will try different protocols, but if you like to feel like a human being and have a full understanding of what is happening, do not expect that from him.
During treatment, were you treated like a number or a human with Scott Roseff at IVFMD South Florida Institute For Reproductive Medicine?
Dr. Roseff met with me at our first appointment. I never saw him again throughout my entire treatment. When our 7 embryos dissolved on day 6, he did not even call me - I had to track him down for about an hour. He then said that he could meet with us to discuss what had happened 10 days later. After I flipped out, they brought it down to 5 days. From there, he referred me to a very expensive to a nutritionist and still, I never saw him again.
Describe the protocols Scott Roseff used in your cycles at IVFMD South Florida Institute For Reproductive Medicine and their degree of success.
Because I am anovulatory and have low ovarian reserve, and because Dr. Roseff found that my husband had poor morphology (negated at our next clinic), he recommended IVF with ICSI. We did our stimulation cycle and then an egg retrieval (at IVFMD in South Miami, because for some reason, Dr. Roseff doesn't do ANYTHING). They retrieved 10 eggs, and 7 fertilized. Throughout the week, I received one call from the clinic in Miami to let me know how the embryos were doing, and was told that I would receive a call on day 6 to let me know if they would be doing PGS and then freezing, or if I would be having a fresh transfer. I am a first grade teacher, and this was the last day of school in Boca. I went to school not knowing if I would be needing to leave my students in the middle of the last day, and did not receive a call. I called repeatedly all morning, and finally received a call from Dr. Roseff as my 22 seven year olds were walking in my classroom. At that moment, he told me that all 7 embryos had dissolved. That's it. Not an explanation, just a forced "I'm sorry", and "I'll transfer you to Chantal (the receptionist) to schedule a time to sit down and talk. Chantal told me that we could come in TEN days later. I was numb and accepted the appointment, then left my class and went home. However, my family was SO angry and helped me to see that it was completely unacceptable that Dr. Roseff couldn't make time to talk to us sooner. I called and expressed my feelings, and I believe we got the appointment changed to five days later.
Describe your experience with your nurse at IVFMD South Florida Institute For Reproductive Medicine. (Assigned nurse: Kristi Vesh)
Kristi and all of the nursing staff were extremely caring and helpful. Kristi was the person who did my ultrasounds before the cycle began, but then unfortunately she was transferred to the Jupiter office just as our cycle began (IVFMD has many locations, and seem to think that developing a rapport with your patients or making them feel comfortable is important). After Kristi left, she was replaced by a nurse named Jenny. She was..nice, but not able to perform the ultrasound effectively. My left ovary is always hard to find, but during multiple ultrasounds, she searched for it for literally 30 minutes while she waited for her boss to arrive at the office. Her boss was able to find it immediately. I was late to work every single day as Jenny searched for my ovary.
So - Kristi is great, but only if IVFMD allows her to see her patients.
Describe your experience with IVFMD South Florida Institute For Reproductive Medicine.
When you walk in the door, you will enter a cold, somewhat clean waiting room. Chantel is the receptionist, and when you speak to her as a human, she will try to do the same for you. She is so busy and most days will make you feel that you are not wanted there and should turn around and walk out. The nurses who will weigh you and take your blood are extremely nice and caring. Kristi is great. You will never see the doctor once you have paid for your cycle. Then, you will be told that you need to travel to Jupiter/Cooper City/Miami, or anywhere else, for most of your procedures such as polyp removal, retrieval, transfer, etc.
Describe the costs associated with your care under Scott Roseff at IVFMD South Florida Institute For Reproductive Medicine.
I believe that a cycle cost about $20,000 plus medications. However, we went through WinFertility after being made to feel by Chantel that that was the only way we could go. After leaving IVFMD and going elsewhere, I have learned that I can find cheaper medications elsewhere and that I need to be my own advocate.
Describe Scott Roseff's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute For Reproductive Medicine.
What specific things went wrong at IVFMD South Florida Institute For Reproductive Medicine?
- Failed to call with results
- Provided conflicting information
- Failed to convey critical information