Rated 9.2
Strongly recommend: 69%Neutral: 20%Don't recommend: 10%9.2
69% strongly recommend
5 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.6
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.8
6.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
9
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Des Moines U.
Residency
Albany Med Ctr
Fellowship
U. of Illinois

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Scott Springer works at

Kindbody (formerly Vios Fertility Institute)
Rated 9
Strongly recommend: 79%Neutral: 14%Don't recommend: 8%9

At 1 office

Aurora
2040 Odgen Ave
Aurora, IL 60504
630.978.6254
Explore Clinic

1 patient review filtered by:

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2016, Unsuccessful
NPS
6
NPS
7
Age 27
2 IUI
1 IVF
Unexplained
Other
Income $50K - $99K
Teacher
2nd of 4 Docs
1 Fertility Medications With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
He [Dr. Scott Springer] understood wanting to move forward with IVF after only 2 IUI procedures. When our first transfer failed we had a month to prep for our second. The second transfer resulted in a low hcg level. Other than repeat beta draws, nothing was needed further. Our third and final transfer with our final 2 embryos resulted in the same thing. low hcg level but higher than last time. repeat bloodwork until an ultrasound that showed something but no way to tell if it was an empty sac or just fluid. I chose to stop medications which was totally fine. After that ultrasound I never had anything else done except to check that levels were down. To them it wasn't anything major
Wait times [at Center for Reproductive Health] were hardly an issue. I was always able to get in within reasonable hours to accommodate over an hour drive as well as my working hours.... For IUI's we did clomid and the pregnyl trigger shot. IVF was routine birth control, injections etc. My first transfer we used progesterone injections and suppositories. the last two transfers we used strictly suppositories.
How was your experience with Scott Springer at Kindbody (formerly Vios Fertility Institute)?
At my first visit with Dr. Springer I felt very confident he would be able to help us. I was previously told I was polycystic and that worried me and he assured me in our first visit by doing an ultrasound to check. absolutely not polycystic. He understood wanting to move forward with IVF after only 2 IUI procedures. When our first transfer failed we had a month to prep for our second. The second transfer resulted in a low hcg level. Other than repeat beta draws, nothing was needed further. Our third and final transfer with our final 2 embryos resulted in the same thing. low hcg level but higher than last time. repeat bloodwork until an ultrasound that showed something but no way to tell if it was an empty sac or just fluid. I chose to stop medications which was totally fine. After that ultrasound I never had anything else done except to check that levels were down. To them it wasn't anything major
What's one piece of advice would you give a prospective patient of Scott Springer at Kindbody (formerly Vios Fertility Institute)?
Be open minded to all possibilities. Be an advocate for yourself .
During treatment, were you treated like a number or a human with Scott Springer at Kindbody (formerly Vios Fertility Institute)?
My experience was totally different than anyone I know of who's gone. When we used all embryos and needed to take a break there was just a "Call us when you're ready" never a check on how I was or explanation to why things happened the way they did. No further testing done beyond what was done prior to him. Only routine things were checked to make sure transfers were possible.
Describe the protocols Scott Springer used in your cycles at Kindbody (formerly Vios Fertility Institute) and their degree of success.
For IUI's we did clomid and the pregnyl trigger shot. IVF was routine birth control, injections etc. My first transfer we used progesterone injections and suppositories. the last two transfers we used strictly suppositories. Everything was just as I expected it as far as protocol from what friends have told me and what I was explained
Describe your experience with the nursing staff at Kindbody (formerly Vios Fertility Institute).
Everyone was wonderful. Caring and compassionate from everyone
Describe your experience with Kindbody (formerly Vios Fertility Institute).
I feel like if I had other options it would have been nice to discuss them. I feel like even though we had no diagnosis to why we weren't conceiving, then maybe more should have been done. We still haven't been able to conceive
Describe your experience with your monitoring appointments at Kindbody (formerly Vios Fertility Institute).
Wait times were hardly an issue. I was always able to get in within reasonable hours to accommodate over an hour drive as well as my working hours.
Describe the costs associated with your care under Scott Springer at Kindbody (formerly Vios Fertility Institute).
there were no issues
Describe Scott Springer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody (formerly Vios Fertility Institute).
Dr. Springer strongly felt one embryo was always fine. After two failed transfers, he felt it was okay and appropriate to transfer our last two, in hopes that it would work.
6
Doctor
Scott Springer
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
7
Clinic
Kindbody (formerly Vios Fertility Institute)
Crest Hill
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5