Rated 9.2
Strongly recommend: 69%Neutral: 20%Don't recommend: 10%9.2
69% strongly recommend
5 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.6
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.8
6.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
9
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Des Moines U.
Residency
Albany Med Ctr
Fellowship
U. of Illinois

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Scott Springer works at

Kindbody (formerly Vios Fertility Institute)
Rated 9
Strongly recommend: 79%Neutral: 14%Don't recommend: 8%9

At 1 office

Aurora
2040 Odgen Ave
Aurora, IL 60504
630.978.6254
Explore Clinic

1 patient review filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
8
NPS
8
Age 31
Male Factor
European
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Neutral
Neutral
Successful
Very caring and explained things very clearly. Could tell he cared about each patient and you weren’t just a number, but a human being. ... I basically just did my work up with Scott [Springer] but they still did my outside monitoring since I did ivf in a different state. But Scott recommended an additional ultrasound before my ERA that my other clinic did not and found out i ovulated through the estradiol so my era would have been pointless. He saved me money suggesting this.
Just went out of state to where I could be with the people I’m closest to through the tough times. ... No weaknesses at all. ... Great facility [Center for Repro Health]. Very relaxed there and not anxious ... Even though I ended up going elsewhere due to traveling and being with family, Scott and his staff still treated me as if I were their own and did outside monitoring for me and still showed to genuinely still care
How was your experience with Scott Springer at Kindbody (formerly Vios Fertility Institute)?
Very caring and explained things very clearly. Could tell he cared about each patient and you weren’t just a number, but a human being. If I were to have to do it all over again I would consider them.
What's one piece of advice would you give a prospective patient of Scott Springer at Kindbody (formerly Vios Fertility Institute)?
Just trust in everything he says. He’s been doing it a long time so is very knowledgeable
During treatment, were you treated like a number or a human with Scott Springer at Kindbody (formerly Vios Fertility Institute)?
Even though I ended up going elsewhere due to traveling and being with family, Scott and his staff still treated me as if I were their own and did outside monitoring for me and still showed to genuinely still care
Describe the protocols Scott Springer used in your cycles at Kindbody (formerly Vios Fertility Institute) and their degree of success.
I basically just did my work up with Scott but they still did my outside monitoring since I did ivf in a different state. But Scott recommended an additional ultrasound before my ERA that my other clinic did not and found out i ovulated through the estradiol so my era would have been pointless. He saved me money suggesting this.
Describe your experience with the nursing staff at Kindbody (formerly Vios Fertility Institute).
VERY friendly!
Describe your experience with Kindbody (formerly Vios Fertility Institute).
No weaknesses at all. Just went out of state to where I could be with the people I’m closest to through the tough times. I would recommend Scott springer. Great facility. Very relaxed there and not anxious
What specific things went wrong at Kindbody (formerly Vios Fertility Institute)?
  • Failed to call with results
8
Doctor
Scott Springer
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Kindbody (formerly Vios Fertility Institute)
Geneva
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5