Rated 9.8
Strongly recommend: 100%9.8
100% strongly recommend
5 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.7
9.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.5
7.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.4
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Pittsburgh
Residency
U of Virginia
Fellowship
U of Southern California

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Semara Thomas works in 1 office at

CARE Fertility California
Rated 9
Strongly recommend: 87%Neutral: 6%Don't recommend: 6%9

Explore Clinic
Glendale
1500 E. Chevy Chase Drive
Glendale, CA 91206

5 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 32
1 IVF
Income $200K - $499K
Marketer or PR
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I have no negative feedback for Dr. Thomas. From our very first consultation, she was kind and positive, while also setting realistic expectations and what problems and roadblocks we may or may not face. Everything went according to plan and I think she did a great job in adjusting medication based on how my body reacted. We love her and if we ever need a little extra help, we're going back to her.
CARE Fertility had great staff. Their space was nice...We experienced a tiny snag because Labcorp once charged me for a test, but it was very easy to fix. All I did was email one of their staff the receipt and it was all handled...Natasha [nurse] is awesome. She was very clear with instructions and was very prompt when I emailed questions...We did single embryo transfer because of my uterus' limitations. She had warned me that it was risky for me to carry multiples.
How was your experience with Semara Thomas at CARE Fertility California?
I have no negative feedback for Dr. Thomas. From our very first consultation, she was kind and positive, while also setting realistic expectations and what problems and roadblocks we may or may not face. Everything went according to plan and I think she did a great job in adjusting medication based on how my body reacted. We love her and if we ever need a little extra help, we're going back to her.
What's one piece of advice would you give a prospective patient of Semara Thomas at CARE Fertility California?
I would tell them to trust her and the process, while also having realistic expectations. Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Semara Thomas at CARE Fertility California?
Dr. Thomas was very kind while also setting very realistic expectations for my partner and I. She took her time answering all our questions in person, and was available (along with nurse assistant Natasha) to answer questions via email.
Describe the protocols Semara Thomas used in your cycles at CARE Fertility California and their degree of success.
For IUI we had half a dose of letrozole so that we're only producing one egg. our IUI failed. For IVF: Egg retrival: we took 300 units of gonal and then 150 iu of monpur, and then gonal decreased to 150 on the 5th day. we did around 10 days of medication before getting novarel and lupron trigger shot 2 days or so before retreival Transfer: We did 4 mg of estrace for first 6 days, then increased to 6mg every day for the rest of the cycle. we started progesteron in oil + progesterone suppositories on the 10th day onwards, and we did the transfer on the 16th day after starting medication. We kept taking estrace, progesterone in oil + progesterone suppositories until the the 12th week or so of pregnancy
Describe your experience with your nurse at CARE Fertility California. (Assigned nurse: Natasha Pelaez)
Natasha is awesome. She was very clear with instructions and was very prompt when I emailed questions.
Describe your experience with CARE Fertility California.
CARE Fertility had great staff. Their space was nice. They took a lot of precautions during COVID, which made us feel safe. We experienced a tiny snag because Labcorp once charged me for a test, but it was very easy to fix. All I did was email one of their staff the receipt and it was all handled.
Describe the costs associated with your care under Semara Thomas at CARE Fertility California.
The cost was out of pocket for me. While they were closed during the pandemic they were a little harder to reach and coordinate with as we were preparing, which is understandable. I had a scheduled call with their finances, but I ended up getting a call from their CEO who walked me through financial options as well as what was covered. All procedures, testing, ultrasound and consultation was part of a packaged price, and medication and genetic testing was extra. Tests that were done with my hospital prior to starting care with CARE fertility were taken out of the package price.
Describe Semara Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CARE Fertility California.
We did single embryo transfer because of my uterus' limitations. She had warned me that it was risky for me to carry multiples.
10
Doctor
Semara Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CARE Fertility California
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
9
Age 34 - 35
1 Fertility Medications
PCOS
Unexplained
Black or African-American
Income $200K - $499K
Business Executive
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Thomas was attentive, encouraging, and also very honest with me. She made a good balance of respecting my wishes to try lower intervention methods before higher intervention procedures while also being honest about the odds and potential challenges should I wait until after or closer to age 35 ... Dr. Thomas took her time with me during in-person visits and made herself available to me over email. I felt she really cared about me as a human
Strengths: the clinic [CARE Fertility] is very clean, neat, and has a welcoming atmosphere. Weaknesses: Sometimes the wait time before I was seen was over 30 mins. No free/validated parking ... I had to pay for medications and some visits although I have fertility insurance through my employer (Progyny) ... Stephanie and Natasha were very compassionate, encouraging, and accessible when I had questions
How was your experience with Semara Thomas at CARE Fertility California?
Dr. Thomas was attentive, encouraging, and also very honest with me. She made a good balance of respecting my wishes to try lower intervention methods before higher intervention procedures while also being honest about the odds and potential challenges should I wait until after or closer to age 35
What's one piece of advice would you give a prospective patient of Semara Thomas at CARE Fertility California?
Her nurses/clinical staff are very helpful. Get their contact info/email addresses. Sometimes you’ll see them during visits and phone sessions instead of the doctor
During treatment, were you treated like a number or a human with Semara Thomas at CARE Fertility California?
Dr. Thomas took her time with me during in-person visits and made herself available to me over email. I felt she really cared about me as a human
Describe the protocols Semara Thomas used in your cycles at CARE Fertility California and their degree of success.
Clomid used because I had conceived once before on that medication. We tried Clomid and injectables (Menopur) for 3 cycles before switching to Letrazole because Clomid made me very emotional/depressed. I was on Letrazole and Menopur for 1 cycle before I conceived
Describe your experience with your nurse at CARE Fertility California. (Assigned nurse: Stephanie)
Stephanie and Natasha were very compassionate, encouraging, and accessible when I had questions
Describe your experience with CARE Fertility California.
Strengths: the clinic is very clean, neat, and has a welcoming atmosphere. Weaknesses: Sometimes the wait time before I was seen was over 30 mins. No free/validated parking Nothing else to say. Won’t let me continue until I hit 200 characters
Describe the costs associated with your care under Semara Thomas at CARE Fertility California.
I had to pay for medications and some visits although I have fertility insurance through my employer (Progyny)
10
Doctor
Semara Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
CARE Fertility California
Glendale
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
9
NPS
9
Age 42 - 43
3 IVF
2 Embryo Freezing
European
Income $50K - $99K
Doctor
Only Doc Seen
IUI With Other Docs
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Semara Thomas] was kind and took the time to follow up with me and let me know what results were as well as to explain exactly what the treatment plan was and why...She is well informed and knowledgable and does her best to have fertility treatments happen as quickly as possible. I appreciate being able to get in touch with her to ask questions when I very much need to and find her to be someone who is easy to communicate with. Her only weakness is that at times she can speak rapidly without always giving enough time for information to be digested but her kindness and compassion are still present.
Both of the care coordinators I've worked with [at CARE Fertility] were truly wonderful. They were both responsive and answered all my questions with patience...First IVF without transfer done was about 24K, Second was around 16K and third 11K +6K for medication...Strengths, the staff is extremely friendly and easy to interact with. Weakness, somehow there was a pause in treatment over the course of 3 months that was extremely inopportune and I wish they had let me know I could have pursued treatment at their other location during that time and not lost the time.
How was your experience with Semara Thomas at CARE Fertility California?
She is well informed and knowledgable and does her best to have fertility treatments happen as quickly as possible. I appreciate being able to get in touch with her to ask questions when I very much need to and find her to be someone who is easy to communicate with. Her only weakness is that at times she can speak rapidly without always giving enough time for information to be digested but her kindness and compassion are still present.
What's one piece of advice would you give a prospective patient of Semara Thomas at CARE Fertility California?
Just to follow up with her directly and be persistent if need be as she's busy and seems to want to be responsive.
During treatment, were you treated like a number or a human with Semara Thomas at CARE Fertility California?
She was kind and took the time to follow up with me and let me know what results were as well as to explain exactly what the treatment plan was and why.
Describe your experience with your nurse at CARE Fertility California. (Assigned nurse: Natasha and Stephanie)
Both of the care coordinators I've worked with were truly wonderful. They were both responsive and answered all my questions with patience.
Describe your experience with CARE Fertility California.
Strengths, the staff is extremely friendly and easy to interact with. Weakness, somehow there was a pause in treatment over the course of 3 months that was extremely inopportune and I wish they had let me know I could have pursued treatment at their other location during that time and not lost the time.
Describe the costs associated with your care under Semara Thomas at CARE Fertility California.
First IVF without transfer done was about 24K, Second was around 16K and third 11K +6K for medication
9
Doctor
Semara Thomas
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
CARE Fertility California
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 40
Latinx
Income $100K - $199K
Entrepreneur
Only Doc Seen
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I had a goal without a reasonable path until I met Dr. Semara Thomas, I love this physicality and their process because the decision was all mine and they facilitated that as a possibility. They never gave up on me, and made me feel supported till the day my goal was met...[we did] Multiple embryo transfer , 1 took...
The office is very clean and everyone was so professional and the financial department was very helpful with the financing. The energy was very positive and made me feel hopeful. They have all the equipment necessary...She [our CARE Fertility nurse] was so sweet and understanding and professional...The financial department worked with me to make it affordable and make my dream come true
How was your experience with Semara Thomas at CARE Fertility California?
People often use the phrase "dream come true". I had a goal without a reasonable path until I met Dr. Semara Thomas, I love this physicality and their process because the decision was all mine and they facilitated that as a possibility. They never gave up on me, and made me feel supported till the day my goal was met. If it was up to me I would rename them "A dream come true" I love my baby already and I haven't even met him. Thank you Dr. THOMAS you are TRULY my dream come true.
What's one piece of advice would you give a prospective patient of Semara Thomas at CARE Fertility California?
Be patient and trust the Dr. Follow her instructions and pray
During treatment, were you treated like a number or a human with Semara Thomas at CARE Fertility California?
People often use the phrase "dream come true". I had a goal without a reasonable path until I met doctor Semara Thomas, I love this physicality and their process because the decision was all mine and they facilitated that as a possibility. They never gave up on me, and made me feel supported till the day my goal was met. If it was up to me I would rename them "A dream come true" I love my baby already and I haven't even met him. Thank you Dr. Thomas you are TRULY my dream come true.
Describe the protocols Semara Thomas used in your cycles at CARE Fertility California and their degree of success.
She did ivf.
Describe your experience with your nurse at CARE Fertility California. (Assigned nurse: Natasha )
She was so sweet and understanding and professional.
Describe your experience with CARE Fertility California.
The office is very clean and everyone was so professional and the financial department was very helpful with the financing. The energy was very positive and made me feel hopeful. They have all the equipment necessary.
Describe the costs associated with your care under Semara Thomas at CARE Fertility California.
The financial department worked with me to make it affordable and make my dream come true
Describe Semara Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CARE Fertility California.
Multiple embryo transfer , 1 took and I am 5 months pregnant now
10
Doctor
Semara Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CARE Fertility California
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 34
1 IVF
1 Egg Freezing
Poor Egg Quality
Unexplained
Black or African-American
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Thomas listened to our story, understood our fears, and explained that she would do everything she could to ensure that we achieved our goal of having a family. She conducted fertility testing on both my husband and I and found out that I had a low number of eggs for my age and possibly poor egg quality...Dr. Thomas was elated and reminded us that it's also about quality and that we produced 2 beautiful embryos...We are currently at 14 weeks and Dr. Thomas is still checking in on us
[CARE Fertility] was amazing! The entire staff seemed to remember every client and they all were so compassionate...I felt that they were invested in my journey and wanted to see us succeed. I even remember being told by my primary care nurse, Natasha, that when my HCG results doubled they all cheered...The nursing staff at care fertility were amazing! From the front desk person remembering who I was, to the always kind and said hi lab tech who always withdrew my blood, to my primary care nurse who was compassionate and answered every question or concern.
How was your experience with Semara Thomas at CARE Fertility California?
Dr. Thomas was everything my husband and I needed and more! I had experienced a miscarriage at 7 weeks (Feb. 2019) and a loss at 20 weeks (Feb. 2020). We had done all types of testing prior to meeting with Dr. Thomas to determine if I or my husband had fertility issues, but everything came back normal. We were told to keep trying, but after 10 months of ttc after the loss of our daughter, we felt that IVF may be our best option. We were uncertain if a doctor would see us because we technically hadn't been diagnosed as infertile, but Dr. Thomas listened to our story, understood our fears, and explained that she would do everything she could to ensure that we achieved our goal of having a family. She conducted fertility testing on both my husband and I and found out that I had a low number of eggs for my age and possibly poor egg quality. We started the first cycle for egg retrieval in Feb. 2021. However, I grew a cyst in my ovary from the medication and needed to cancel that cycle. I was devastated, but Dr. Thomas was compassionate and ensured that the journey wasn't over and that we needed to change the protocol. We started our second cycle in March, 2021, and Dr. Thomas changed the protocol to a more gradual approach. Throughout the monitoring period my eggs were growing, but not quickly enough. Because of that, Dr. Thomas made additional changes and added medications to ensure that we were able to retrieve quality eggs at the end of this cycle. Fortunately, we were able to do a retrieval and get 6 eggs, 3 matured, and from there 2 embryos were formed. Initially, my husband and I were a little disappointed with only retrieving 6 eggs because we've heard retrieving was about getting as many eggs as possible. However, Dr. Thomas was elated and reminded us that it's also about quality and that we produced 2 beautiful embryos. In May, 2021, we decided to transfer 1 embryo and it was such a special experience. Dr. Thomas and her staff made it such a calm and enjoyable moment for my husband and I. We watched as Dr. Thomas transferred our embroyo and she held my hand when I stated to cry from joy. Those days following the transfer were stressful, but Dr. Thomas and her staff were attentive and answered all of our questions. It felt that they were just as invested in ensuring a positive pregnancy test as we were. Fortunately, we had a positive test and my hcg numbers continued to double throughout the week! At 7 weeks we went in for our last appointment with Dr. Thomas and it was probably one of the saddest visits because my husband and I didn't want to leave Dr. Thomas. She treated us like family and the thought of continuing this journey without her and her staff was hard. But again, Dr. Thomas ensured us that this is a good thing! That we were pregnant and that her job was done. It was time for us to move on and watch this embryo grow. We are currently at 14 weeks and Dr. Thomas is still checking in on us.:) She is an amazing doctor and there are no words to express how much we appreciate her.
What's one piece of advice would you give a prospective patient of Semara Thomas at CARE Fertility California?
As fearful and stressful as this process is, trust Dr. Thomas because she will do everything she can to get you pregnant and having that dream family.
During treatment, were you treated like a number or a human with Semara Thomas at CARE Fertility California?
Every time I went to the clinic they knew my name and greeted me as someone they were genuinely happy to help. With regards to Dr. Thomas, she made sure to explain, in detail, the journey we were embarking on without overwhelming us. Whenever I did get overwhelmed or anxious, she would calm my spirits and ensure me that we're doing great and doing everything we can to have a baby.
Describe the protocols Semara Thomas used in your cycles at CARE Fertility California and their degree of success.
I went through 2 cycles before being able to retrieve. The first cycle was a more aggressive approach because we wanted to ensure that I produced quality eggs. The protocol was, Gonal F (225 units), Menopur (150 units), Dexamethasone (1 pill), Omnitrope-growth hormone (0.25 mL), Provera (10 units), HCG (10 units). Sadly, at 5 days in to the cycle I developed a cyst in my left ovary and we canceled the cycle. My second cycle we initially planned to be a fresh transfer, but changed into a frozen transfer. We started with Gonal F (225 units), Menopur (150 units) and HCG (10 units). Dr. Thomas later added Omnitrope-growth hormone (0.25 mL) because my eggs were not growing quickly enough. Once we added the Omnitrope my eggs grew and we were able to do a retrieval. I must note, that my left ovary was quiet/did not produce any eggs this cycle. We retrieved 6 eggs just from my right ovary, 3 were fertilized and 2 embryos formed. We chose not to do any pre-screening or testing on the embryos and transferred 1 embroyo in May, 2021. We're currently 14 weeks pregnant.
Describe your experience with your nurse at CARE Fertility California. (Assigned nurse: Natasha )
The nursing staff at care fertility were amazing! From the front desk person remembering who I was, to the always kind and said hi lab tech who always withdrew my blood, to my primary care nurse who was compassionate and answered every question or concern. I felt that they were invested in my journey and wanted to see us succeed. I even remember being told by my primary care nurse, Natasha, that when my HCG results doubled they all cheered! I could not imagine this journey going so smoothly without the staff at care fertility!
Describe your experience with CARE Fertility California.
The clinic was amazing! The entire staff seemed to remember every client and they all were so compassionate. A major strength for me, during Covid, is that they required everyone to wear a mask in the clinic, they did temperature checks for everyone who entered, and even required me to take a Covid test before retrieval. My safety and the safety of everyone who entered was their number 1 concern and I greatly appreciated that!
Describe the costs associated with your care under Semara Thomas at CARE Fertility California.
Dr. Thomas and Care fertility were in our insurance plan. However, we did have certain co-pays for tests, visits, ultra-sounds and medications not covered by our insurance. When we started, our insurance estimated out-of-pocket expenses to be $5000. We ended up needing to $4000 out-of-pocket, which we're currently on. payment plan for.
Describe Semara Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CARE Fertility California.
Dr. Thomas did not have a strong preference and left that up to us. We discussed with her my age, prior pregnancy history and the risk factors for transferring multiple, but in the end my husband and I decided on 1 embroyo.
10
Doctor
Semara Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CARE Fertility California
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5