Shaila Chauhan

UMass Memorial

Rated 8
Neutral: 100%8
0% strongly recommend
1 review
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8
8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Grant Med
Residency
Beverly/Boston/RI
Fellowship
U of SC
Shaila Chauhan works at

UMass Memorial
Rated 7.6
Strongly recommend: 20%Neutral: 80%7.6

At 2 offices

Belmont
119 Belmont Street
Worcester, MA 01605
508-334-1345
Kendall
33 Kendall
Worcester, MA 01605
508-334-1345
Explore Clinic
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2015, Successful
8
7
Age 29 - 31
2 IVF
Endometriosis
Male Factor
Poor Egg Quality
European
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Successful
She [Dr. Chauhan] isn't the type to hold your hand and tiptoe around. She's very direct, but at the same time she cares on a personal level...We did one antagonist and then one agonist cycle. My fifth transfer was to be the last one before we started discussing more aggressive treatments, but that was the one that resulted in my daughter...
The [UMass Memorial] clinic as a whole is disorganized. They share a space with a general OB/GYN clinic and I can't stress enough how much it sucks to come in for an appointment and be surrounded by some of Worcester's finest with bellies the size of basketballs. Whoever decided that was a good idea is a total masochist. Also had issues where the lab wasn't staffed for morning bloodwork or the secretaries completely bungled my appointment scheduling...
How was your experience with Shaila Chauhan at UMass Memorial?
She isn't the type to hold your hand and tiptoe around. She's very direct, but at the same time she cares on a personal level.
During treatment, were you treated like a number or a human with Shaila Chauhan at UMass Memorial?
Mostly because the nurses were so attentive.
Describe the protocols Shaila Chauhan used in your cycles at UMass Memorial and their degree of success.
We did one antagonist and then one agonist cycle. My fifth transfer was to be the last one before we started discussing more aggressive treatments, but that was the one that resulted in my daughter.
Describe your experience with your nurse at UMass Memorial. (Assigned nurse: Pauline)
Although I also dealt with Laura Jean, Pauline was my primary nurse and she was amazing through every step of the process. She was compassionate and knowledgable and would call just to make sure that I was okay. Laura Jean was also wonderful, and always was able to make me laugh even through some of the worst times of my life.
Describe your experience with UMass Memorial.
The clinic as a whole is disorganized. They share a space with a general OB/GYN clinic and I can't stress enough how much it sucks to come in for an appointment and be surrounded by some of Worcester's finest with bellies the size of basketballs. Whoever decided that was a good idea is a total masochist. Also had issues where the lab wasn't staffed for morning bloodwork or the secretaries completely bungled my appointment scheduling.
Describe the costs associated with your care under Shaila Chauhan at UMass Memorial.
Covered by insurance.
What specific things went wrong at UMass Memorial?
  • Lost appointments
Describe the specific things that went wrong at UMass Memorial.
Secretary completely screwed up my SHG appointment and tried to tell me I couldn't have my results/see the doctor for a month after the procedure. Was totally rude about it, too. Pauline straightened it out in about 10 seconds. There were also two occasions where I called and left voicemails on the general line (for some insane reason the nurses don't have direct voicemail) and never got called back. The nurses confirmed that they never got the messages and were completely horrified and apologetic.
8
Doctor
Shaila Chauhan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
UMass Memorial
Belmont
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources