Shala Salem

Pacific Reproductive Center

Available Lines of Communication

Doctor, Nurse available by email
Doctor email
Nurse email
Nurse available by direct line
Direct line to nurse
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Not available by personal cell phone
Medical SchoolSt. Georges
ResidencyBrooklyn Hosp
Corona
381 Corporate Terrace
Corona, CA 92879
(951) 371-9200
Glendale
116 E. Broadway,
Glendale, CA 91205
(818) 844-2690
Irvine
10 Post
Irvine, CA 92618
(949) 341-0100
Torrance
720 Lomita Blvd
Torrance, CA 90505
(949) 341-0100
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On a scale from 0-10, how likely are you to recommend Shala Salem to a friend?
Strongly recommend: 46%Neutral: 21%Don't recommend: 33%6.1
9 assessments
  • 46% Strongly recommend (9-10)
  • 21% Neutral (7-8)
  • 33% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
7.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
7.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
7.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Pacific Reproductive Center to a friend?
Strongly recommend: 44%Neutral: 17%Don't recommend: 39%5.9
13 assessments
  • 44% Strongly recommend (9-10)
  • 17% Neutral (7-8)
  • 39% Don't recommend (0-6)
9 assessments
9
9
Age
32
Treated
2019
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Unexplained
9
9
Good communicator and friendly. ... Felt somewhat patient led in our treatments though, according to research I had done. Wondering how a less informed patient would get treated. ... Things like nutrition and supplements were only brought up if I mentioned them. She [Dr. Salem] agreed with everything I was doing, but again, wondering about a different patient who didn’t do as much research.
They [Pacific Reproductive Center] only do certain things on certain days. Like, consultations are only Mon Wed and Fri. I went to the Corona location, but they only do iui’s there on those same three days, so food one iui, we had to drive out to their Irvine location. ... They can get backed up and I’ve waited two hours past my appt time before, but I don’t work so I just deal with it. It’s not always like that. For initial testing, I had to get bloodwork done at Quest and do the HSG test at a different site, so not everything is done in house at this facility. They did the sperm wash and iui’s on site though.
Age
32
Treated
2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
Unexplained
9
9
How was your experience with Shala Salem at Pacific Reproductive Center?
Good communicator and friendly. (A nurse practitioner actually did the iui procedure the second time and she was great, too.) Honest about success rates, but still hopeful and encouraging. Felt somewhat patient led in our treatments though, according to research I had done. Wondering how a less informed patient would get treated. Or perhaps because our tests came back with good results, it was more up in the air with what would work and what we could try, rather than tackling specific problems. Things like nutrition and supplements were only brought up if I mentioned them. She agreed with everything I was doing, but again, wondering about a different patient who didn’t do as much research. Not sure if she just didn’t think I’d need to be doing all the healthy things I am or what. She did say that not all of her patients want her opinion about nutrition, so maybe she has learned to gage how willing patients are to change their lifestyle. Our only hindrance in conceiving is that, while my husband’s sperm count is great and mobility is great, his overall volume was a little low. We tried 4 iui’s, which kind of have us equal chances to get pregnant at that point with people who have a normal volume, because they “wash“ the sperm and only insert the “best.” The count for the iui was higher each time than if we had needed to use donor sperm. With the last 2, we really seemed to find the right dosage of letrozole to produce two follicles, while having a great, thick uterine lining. However, none of the iui’s worked, so we have an appt to discuss ivf as the next step.
What's one piece of advice would you give a prospective patient of Shala Salem at Pacific Reproductive Center?
Do all the research you can and read It Starts with the Egg. Dr. Shala will answer any questions and won’t rush you, but it’s best to be self-informed as much as possible.
During treatment, were you treated like a number or a human with Shala Salem at Pacific Reproductive Center?
Very personable and listened to us. Always available to answer questions. She’s kind and straight forward.
Describe the protocols Shala Salem used in your cycles at Pacific Reproductive Center and their degree of success.
The first iui, we tried clomid because my husband’s coworker had success on clomid, though Dr. Shala had wanted to try letrozole first. Though I do not have any apparent issues ovulating or producing eggs, the idea is to hopefully produce at least 2 or more follicles to give us more chances to conceive. Each person responds differently to medication though, so it was a matter of trial and error to see what would work. She was perfectly fine to try clomid instead. In addition, I had read about women taking progesterone to also increase their chances to conceive, so this is something I brought up myself and Dr. Shala has no problem prescribing suppositories, which I would start using at night, the day after the iui, for two weeks until we tested. Though I do not have a luteal phase defect or some kind of progesterone deficiency, it was nice to know I was using these to help increase my chances and get my body prepared for pregnancy. There was always an appt once my cycle has started to ultrasound my uterus and check it’s “readiness.” Then I’d start taking the prescription. The first time being with clomid. A second appt was required shortly before ovulation to check my uterine lining and follicles. The first iui, my lining was at its thinnest, barely thick enough for the green light to do the iui. Then we’d do a trigger shot on the instructed morning. The trigger shot was used to time the iui, but also had some hcg in it to help the body prepare for pregnancy. The morning following the trigger shot, we did the iui procedure, with my husband producing the sperm at the location, an hour before the procedure. It was the same process all four times. The second iui, we switched to letrozole and my lining was thicker, but still only one follicle. The third iui, I took a doubled dose of letrozole and had two follicles ready, with a thick lining of 10mm. The 4th iui, we did the same doubled dosage and I had two follicles again; my lining was at 9mm. We were instructed that we could also have intercourse later on that day, to further increase our chances, which we did for all. Unfortunately, none of the iui’s worked, and we had not consulted about ivf yet, so we are basically missing out on this month with getting started with ivf. Part of me wishes we had consulted sooner, so that I could already be taking shots and starting the process, but we really wanted the iui to work (less money!) so perhaps it’s good to take a break?
Describe your experience with the nursing staff.
Everyone is kind and helpful. They’re knowledgeable as well and can answer any questions. Sometimes they do get backed up with appointments, but even when they feel rushed, they’d still take the time with you that was needed. I never felt rushed myself. My only issue overall is how I felt self-led in what was going on with the research I had done, so I’m still not sure what the experience would be like for someone less prepared. Again though, every single person offered to answer questions and you can always call in to ask as well. Sometimes information is repeated, too, because they’re all used to doing the same thing and going through the motions.
Describe your experience with Pacific Reproductive Center.
They only do certain things on certain days. Like, consultations are only Mon Wed and Fri. I went to the Corona location, but they only do iui’s there on those same three days, so food one iui, we had to drive out to their Irvine location. They are not open on the weekend, so I have no idea what would’ve happened if I were set to ovulate on a weekend date. They can get backed up and I’ve waited two hours past my appt time before, but I don’t work so I just deal with it. It’s not always like that. For initial testing, I had to get bloodwork done at Quest and do the HSG test at a different site, so not everything is done in house at this facility. They did the sperm wash and iui’s on site though. Had I gotten a positive pregnancy test, they said I would’ve needed to come in for a blood test, so I wonder if sometimes they can do certain bloodwork. I’m curious to find out what they can and cannot do during an ivf process.
Describe the costs associated with your care under Shala Salem at Pacific Reproductive Center.
It’s all dependent on what a person’s insurance covers. My insurance only covers diagnostic testing, not treatment. Each iui, with all the medications, appointments and procedures probably ended up being $1500 each time. They claim to have a special, thorough semen analysis test that they do on site, which is $125 each time, regardless of insurance. It’s the same for doing the “wash” prior to an iui. Some people come to this clinic just to get the semen analysis done and then the results are sent to whatever fertility place or regular doctor they’re actually going to.
Describe Shala Salem's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Reproductive Center.
We have not discussed this with our doctor yet. I personally am not sure yet if I’d like to do more than one at a time anyway.
9
Doctor
Shala Salem
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Pacific Reproductive Center
Corona
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Uterine Fibroids, Other
10
10
After undergoing fibroid surgery (myomectomy) through my OB my husband and I visited Dr S [Salem] and had lots of questions and concerns about our journey to become parents. Dr S wanted to know surgery details , what we’ve tried in past and was very aggressive but compassionate on our future treatment plans right away. ... I’m very happy to be under her care , she listens and does what is best for your personal journey . ...
All your apts are time sensitive so keep in mind when making apts. it’s a very busy clinic [Pacific Reproductive Center]. But I am always comfortable when I go . From the front desk to all the nursing staff you’ll feel welcomed and treated nicely . ... Amy and Maria [nurses] are excellent , any time I have questions (which I always do a million to be exact) they are always willing to answer and always keep me in a positive mindset . They make me feel comfortable and treat me as an individual and not as the next patient.
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
?
Race
Latino
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Uterine Fibroids, Other
10
10
How was your experience with Shala Salem at Pacific Reproductive Center?
She is very easy to talk to and treats you individually , She explains in detail so you can understand procedures and treatment plans .Every procedure done so far has been comfortable (considering) trans vag ultra sound to be exact is very uneasy procedure to go through - but while doctor talks your way through what is currently happening she helps to put at ease the uncertain. Since our first round of treatment has been unsuccessful she’s always positive to educate us on what we can try next and not Give up. We are so glad to have such an awesome doctor to have treating us as not just a patient but a family who wants to grow by the help of science and what my body needs a little assistance with .
What's one piece of advice would you give a prospective patient of Shala Salem at Pacific Reproductive Center?
Go in to your apt with an open mind and let your body and your doctor work together . Not every person is the same and one treatment is best for another. Don’t feel embarrassed to ask the million questions that go through your mind - she will listen and guide you through.
During treatment, were you treated like a number or a human with Shala Salem at Pacific Reproductive Center?
She’s very attentive and treats you individually not as a statistic . I’m very happy to be under her care , she listens and does what is best for your personal journey . When a million questions have been asked she answers them in a realistic manner without making you feel uncomfortable. My husband and I are so glad to be under her care
Describe the protocols Shala Salem used in your cycles at Pacific Reproductive Center and their degree of success.
After undergoing fibroid surgery (myomectomy) through my OB my husband and I visited Dr S and had lots of questions and concerns about our journey to become parents. Dr S wanted to know surgery details , what we’ve tried in past and was very aggressive but compassionate on our future treatment plans right away. Because of my age (36) the concern of being older all the testing began , blood work, Transvag ultrasound, and analysis began . Once all the test were done our treatment plan begun, so far it’s been one round of clomid which I did not respond too and now our next round of letrozole is currently our new plan .
Describe your experience with your nurse at Pacific Reproductive Center. (Assigned nurse: Amy and Maria )
Amy and Maria are excellent , any time I have questions (which I always do a million to be exact) they are always willing to answer and always keep me in a positive mindset . They make me feel comfortable and treat me as an individual and not as the next patient.
Describe your experience with Pacific Reproductive Center.
All your apts are time sensitive so keep in mind when making apts. it’s a very busy clinic. But I am always comfortable when I go . From the front desk to all the nursing staff you’ll feel welcomed and treated nicely .
Describe the costs associated with your care under Shala Salem at Pacific Reproductive Center.
We have a co pay that occurs every visit and our insurance coverage which happens to be really good , we went through our primary doctor so she is in our network up to certain procedures so as of right now the only out of pocket expense has been my husband analysis and our co pay
10
Doctor
Shala Salem
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Pacific Reproductive Center
Corona
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 IVF
Diagnosis
10
10
She [Dr. Salem] took the time to listen to our situation & gave her advice as how to move forward. During the process, she has been fantastic at explaining each step and making sure we understood the process & what was happening. Even when we got results we didn't want, she showed compassion & took the time to help explain what was going on ... they wouldn't recommend transferring multiple embryos (4 or more) due to our background.
Everyone was very professional, yet human. They [Pacific Reproductive Center] went above & beyond in explaining the cost. Breaking down the cost for each process; line by line. Along with helping us with our insurance ... They 'shop' around different pharmacies to find you the best prices on medications. They even gave us extra medications when I was running low on one & my refill wasn't going to arrive before I ran out!
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
10
10
How was your experience with Shala Salem at Pacific Reproductive Center?
She was very detailed in explaining the process in the beginning, along with images showing the process. She took the time to listen to our situation & gave her advice as how to move forward. During the process, she has been fantastic at explaining each step and making sure we understood the process & what was happening. Even when we got results we didn't want, she showed compassion & took the time to help explain what was going on, what the next steps would be, and did extra steps to make sure the results were what they were - which was not good (but no fault of hers).
What's one piece of advice would you give a prospective patient of Shala Salem at Pacific Reproductive Center?
Give it to God & pray daily. Try to be optimistic & hopeful. Be prepared to go through one of the most emotional times of your life! But she is awesome & will be there for every step.
During treatment, were you treated like a number or a human with Shala Salem at Pacific Reproductive Center?
They treat you like a person. They listen to your concerns and fears & take the time to thoroughly explain all details of the whole IVF process, along with making it known that they have an open door and you can always call or email with questions or concerns.
Describe the protocols Shala Salem used in your cycles at Pacific Reproductive Center and their degree of success.
Don't recall...sorry!
Describe your experience with your nurse at Pacific Reproductive Center. (Assigned nurse: Amy, Anna, Leslie)
Amazing! So sweet, such compassion, empathy, and care. They were all so so sweet. Even when the news wasn't good. They shed tears with me and were a big part of my journey so far.
Describe your experience with Pacific Reproductive Center.
I can't think of any weaknesses. Even though my first embryo transfer was unsuccessful, they were great through the entire process. Everyone was very professional, yet human. They went above & beyond in explaining the cost. Breaking down the cost for each process; line by line. Along with helping us with our insurance (we were blessed that our insurance covers up to a certain dollar amount). They 'shop' around different pharmacies to find you the best prices on medications. They even gave us extra medications when I was running low on one & my refill wasn't going to arrive before I ran out! They made sure I was comfortable for every procedure, explaining everything! I can't say enough good things about them & I'm continuing my IVF journey with them.
Describe the costs associated with your care under Shala Salem at Pacific Reproductive Center.
I honestly don't remember the exact cost due to my health insurance covering a certain amount of the cost.
Describe Shala Salem's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Reproductive Center.
She did give her opinion based off our history & advised us they wouldn't recommend transferring multiple embryos (4 or more) due to our background. I strongly feel that it is a case by case situation.
10
Doctor
Shala Salem
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Pacific Reproductive Center
Corona
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

0
0
Age
39
Treated
2018
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve
0
0
Dr. Salem was always in a rush she never had time to explain treatment and get to know me and my goals for a family. Dr. Salem was unorganized and late to several appointments. She never gave me any alternative options such as donor eggs or fully explained why my fertility was compromised. Or wasn’t until I started to research independently that I discovered what DOR was and that donor eggs may be the best choice.
The clinic [Pacific Reproductive Ctr] is nice and well maintained. The clinic is busy and as a result can seem unorganized. The waiting room is inviting and quite, its tucked away in a business area right off the freeway. The clinic is easy to see and commute to... I was not happy with the coordinator Leslie. We had a mix up that cause me to be short with my medication during my first round.... I obvulated early while waiting for egg retrieval procedure. Due to medication mix up
Age
39
Treated
2018
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve
0
0
How was your experience with Shala Salem at Pacific Reproductive Center?
Outside of my obgyn this was the first Experience with a RE. Dr. Salem was always in a rush she never had time to explain treatment and get to know me and my goals for a family. Dr. Salem was unorganized and late to several appointments. She never gave me any alternative options such as donor eggs or fully explained why my fertility was compromised. Or wasn’t until I started to research independently that I discovered what DOR was and that donor eggs may be the best choice. After I asked for Donor egg information, I was told that someone would contact me. No one ever bothered to follow up. After locating another clinic to help me with DEIVF, Dr Salem’s office refused to mail over my medical records in a timely matter. This caused me to redo some tests that could have been avoided. Horrible experience
What's one piece of advice would you give a prospective patient of Shala Salem at Pacific Reproductive Center?
Research your situation, ask lots of questions and get several opinions from other doctors. Compare potential protocols
During treatment, were you treated like a number or a human with Shala Salem at Pacific Reproductive Center?
Went to clinic for over a year. Still didn’t know my name
Describe the protocols Shala Salem used in your cycles at Pacific Reproductive Center and their degree of success.
She put me on low medication the first round that yielded better results. This included clomid and limited injectables. The 2nd round she pumped me with more medication that ended in failure
Describe your experience with the nursing staff.
I was not happy with the coordinator Leslie. We had a mix up that cause me to be short with my medication during my first round. She acknowledged that this was her mistake however it causes tonyhe stress of the procedure
Describe your experience with Pacific Reproductive Center.
The clinic is nice and well maintained. The clinic is busy and as a result can seem unorganized. The waiting room is inviting and quite, its tucked away in a business area right off the freeway. The clinic is easy to see and commute to
Describe the costs associated with your care under Shala Salem at Pacific Reproductive Center.
Normal prices about $15k for 2 package cycle and $250 per ultrasound $500 anesthesia
Describe Shala Salem's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Reproductive Center.
I obvulated early while waiting for egg retrieval procedure. Due to medication mix up
What specific things went wrong at Pacific Reproductive Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
0
Doctor
Shala Salem
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Pacific Reproductive Center
Corona
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
32 - 35
Treated
2013 - 2016
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage, Unexplained
10
10
I went through each question in my notebook and she [Dr Shala Salem] answered them all. I have done a fresh cycle/transfer, FET and two more fresh cycle/transfers with PRC. Dr. Salem was involved in all but one (she was on maternity leave). I always felt she cared about us, she wanted me to understand the process, she wanted to figure out how to help us. She is kind, knowledgable, always available for questions and very compassionate. As a result of my cycles I have a 21 month old son and am currently expecting twin girls.
The strengths of this clinic [Pacific Reproductive Center] is everyone on staff is very compassionate, great at communicating and invested in the patients which is vital with this type of medical care. They have top of the line embryologist, nurses and doctors. They perform PGS in their lab so a fresh transfer is an option. Only weakness would be for most appointment you have to wait anywhere from 30 minutes to 1 1/2 hours (only once this long happened). I really believe the wait is because they have a lot of patients and they take their time with each patient.
Age
32 - 35
Treated
2013 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Entrepreneur
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IVF
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage, Unexplained
10
10
How was your experience with Shala Salem at Pacific Reproductive Center?
When we first met Dr Salem to discuss our struggles trying to conceive over the last year, she discussed with us what testing we could do and that from there we could discuss options. At that time I had no clue I would need IVF so I told her we did not want to do that, she was fine with our choices. When she called to give me the diagnosis of hydrosalpinx of both tubes, I was devasted and sobbing. She talked with me and never brought up IVF because at our consult we said we didn't want to do it. We chose to go forward with IVF because we knew it was our chance at children together which we so wanted. We met with her and she was kind, I had a notebook full of questions she talked to us about all the options for our IVF cycle. We decided what procedures we wanted to include (ICSI, AH & PGS). I went through each question in my notebook and she answered them all. I have done a fresh cycle/transfer, FET and two more fresh cycle/transfers with PRC. Dr. Salem was involved in all but one (she was on maternity leave). I always felt she cared about us, she wanted me to understand the process, she wanted to figure out how to help us. She is kind, knowledgable, always available for questions and very compassionate. As a result of my cycles I have a 21 month old son and am currently expecting twin girls.
What's one piece of advice would you give a prospective patient of Shala Salem at Pacific Reproductive Center?
Don't be afraid to ask her questions and trust that she has your best interest at heart. She really cares about her patients.
During treatment, were you treated like a number or a human with Shala Salem at Pacific Reproductive Center?
Dr Salem from day 1 of meeting her and every single appointment with her always took her time with us. She answered any and all questions we had during the process. She explained all procedures they would be doing. She never made me feel like she didn't have time to talk to me or that any of my concerns or fears were invalid. She never pushed us to do anything we didn't want to do.
Describe the protocols Shala Salem used in your cycles at Pacific Reproductive Center and their degree of success.
All of my fresh cycles have been the Long Lupron Protocol with Follistim & Menopur and then trigger with Pregnyl (HCG). All of my fresh cycle we have done AH, ICSI and PGS testing with a fresh day 5 transfer of 2 embryos. My first IVF cycle worked and I got pregnant with my son in 2013, he was born 2014. In 2015 we did an FET with embryos from the 2013 cycle and had a CP. Prior to start of FET we did a hysteroscopy which showed uterus was clear from scarring and polyps. We then did a fresh cycle after which also resulted in a CP. We added Cabergoline this cycle to reduce risk of OHSS because I'm a high reposnder and e2 tends to get a bit high. For the next fresh cycle we did an RPL panel and checked NK cells, the results came back pretty normal except Vitamin D slightly low so I started a D3 supplement. We also repeated hysteroscopy and did endo scratch. Hysteroscopy revealed a polyp and scar tissue which was removed. During the stim cycle we added Heparin until 12 weeks gestation and intralipid infusions during stims, at embryo transfer and after positive pregnancy confirmed with 2 beta HCG blood tests. This cycle and these changes resulted in twin girls which are due October 2016.
Describe your experience with your nurse at Pacific Reproductive Center. (Assigned nurse: Leslie )
Leslie & Amy are both primary nurses which would oversee my different cycles. Both of them are amazing, they always got me my calendar for cycle fast and answered any questions I had. They were very compassionate with my losses and kept telling me they had hope and knew it would work. They were more optimistic than I could find the strength to be. They understand my fears and were supportive. They never tried to answer questions or give advice which was out of their scope of knowledge which I appreciated. There are other nurses at both facilities who helped with procedures, taking blood work and they also were very personal and invested in our success. They always talked with me, made sure I was told what was going to be done and made sure I was comfortable with what we were doing.
Describe your experience with Pacific Reproductive Center.
The strengths of this clinic is everyone on staff is very compassionate, great at communicating and invested in the patients which is vital with this type of medical care. They have top of the line embryologist, nurses and doctors. They perform PGS in their lab so a fresh transfer is an option. Only weakness would be for most appointment you have to wait anywhere from 30 minutes to 1 1/2 hours (only once this long happened). I really believe the wait is because they have a lot of patients and they take their time with each patient.
Describe the costs associated with your care under Shala Salem at Pacific Reproductive Center.
Our FET cost about $7000 including all medication. The fresh cycles ranged from $20,000-$25,000 which included all procedures, office visits, monitoring, medication, ICSI, AH & PGS testing.
10
Doctor
Shala Salem
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Pacific Reproductive Center
Corona
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
40 - 41
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
8
8
Only downfall was the waiting period during each visit was frustrating too long. At one time I waited one hour to be seen by Dr. Salem and I waited becAuse I wanted to start the process immediately. There were times I wanted to switch clinics because of the unbelievable wait times during each office visit...is very knowledgable and good at what she does. I trusted her opinion and treatment plan. She seemed to be genuinely invested in the process.
During routine office visits the waiting period [at Pacific Fertility Center LA] was long and patients were double booked and that was a frustrating part of the process. Waiting for treatment in an overbooked clinic...Based on my age (40) my protocol was birth control , Gonal , presidnone, Menopur, and HCG...Two retrievals, Produced 16 eggs each cycle , transferred three 3 day embryos twice...[nurses were] Very helpful and seemed genuinely invested in my process
Age
40 - 41
Treated
2018 - 2019
Success with this Doc
Yes
Race
Black or African-American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
8
8
How was your experience with Shala Salem at Pacific Fertility Center LA?
Dr Salem is very knowledgable and good at what she does. I trusted her opinion and treatment plan. She seemed to be genuinely invested in the process. Only downfall was the waiting period during each visit was frustrating too long. At one time I waited one hour to be seen by Dr. Salem and I waited becAuse I wanted to start the process immediately. There were times I wanted to switch clinics because of the unbelievable wait times during each office visit. The one problem I had with the process.
What's one piece of advice would you give a prospective patient of Shala Salem at Pacific Fertility Center LA?
Be prepared to wait an extended period of time during office visits. Otherwise the process was a success for me.
During treatment, were you treated like a number or a human with Shala Salem at Pacific Fertility Center LA?
During routine office visits the waiting period was long and patients were double booked and that was a frustrating part of the process. Waiting for treatment in an overbooked clinic.
Describe the protocols Shala Salem used in your cycles at Pacific Fertility Center LA and their degree of success.
Based on my age (40) my protocol was birth control , Gonal , presidnone, Menopur, and HCG Two retrievals, Produced 16 eggs each cycle , transferred three 3 day embryos twice. No implantation. Had FET next transferred three - 5 day embryos that were frozen from first retrieval - success with live birth
Describe your experience with the nursing staff.
Very helpful and seemed genuinely invested in my process
Describe your experience with Pacific Fertility Center LA.
As a new patient be prepared the wait time during each office visit needs major improvement. The cost at clinic is more expensive than other clinics. This clinic isn’t very affordable and seems to be priced too high for services.
Describe the costs associated with your care under Shala Salem at Pacific Fertility Center LA.
Approx $20,000 for IVF option that included two retrieval’s
What specific things went wrong at Pacific Fertility Center LA?
  • Lost or damaged samples
8
Doctor
Shala Salem
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Pacific Fertility Center LA
Los Angeles
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

0
3
Age
35
Treated
2018
Success with this Doc
No
Treatment
Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
0
3
I feel like she [Dr. Salem] wanted to go to IVF right away and I didn’t understand why. I’m a nurse and I felt like it was a money game. I wanted to start with clomid first and then go from there. She said she didn’t recommend it with no real explanation....she says IVF is best. I did have the procedure to remove the polyps....when I reviewed it with the doctor, she said I didn’t have enough. So there is miscommunication
I had a good experience with the nursing staff. They [Pacific Repro Ctr] were very nice...The weakness is when I was having my ultrasound sound done to see how many eggs I had. I recall the lady saying I had a lot. Then when I reviewed it with the doctor, she said I didn’t have enough. So there is miscommunication...I paid 1300 to have my polyps removed. And 150 to test my husband....I just feel like the doctor wanted to go straight to IVF when we first talked.
Age
35
Treated
2018
Success with this Doc
No
Race
Latino
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
0
3
How was your experience with Shala Salem at Pacific Reproductive Center?
I feel like she wanted to go to IVF right away and I didn’t understand why. I’m a nurse and I felt like it was a money game. I wanted to start with clomid first and then go from there. She said she didn’t recommend it with no real explanation.
What's one piece of advice would you give a prospective patient of Shala Salem at Pacific Reproductive Center?
Get a second opinion
During treatment, were you treated like a number or a human with Shala Salem at Pacific Reproductive Center?
I feel like she wanted to go straight to IVF. I wanted to try clomid first and go from there. But she says IVF is best. I did have the procedure to remove the polyps. So I’m hoping it will help now if I can be so lucky to have a grant! Secondary infertility is the worst. I have so much guilt that my daughter will have no one.
Describe the protocols Shala Salem used in your cycles at Pacific Reproductive Center and their degree of success.
I feel like we got no where. The last tho g I did was do the hsg which showed a filling defect. Then I did have polyps removed. And never went back sense.
Describe your experience with the nursing staff.
I had a good experience with the nursing staff. They were very nice.
Describe your experience with Pacific Reproductive Center.
The weakness is when I was having my ultrasound sound done to see how many eggs I had. I recall the lady saying I had a lot. Then when I reviewed it with the doctor, she said I didn’t have enough. So there is miscommunication
Describe the costs associated with your care under Shala Salem at Pacific Reproductive Center.
I don’t remember but I paid 1300 to have my polyps removed. And 150 to test my husband.
What specific things went wrong at Pacific Reproductive Center?
  • Provided conflicting information
0
Doctor
Shala Salem
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Pacific Reproductive Center
Corona
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Shala Salem at Pacific Reproductive Center.

Verified

This patient has provided documentation of treatment at this clinic.

7
7
Age
31
Treated
2017
Success with this Doc
No
Treatment
IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, PCOS, Poor Egg Quality
7
7
Clomid/IUI [cycle with Dr. Salem] - but it got cancelled because I ovulated too soon [Another] Clomid/IUI - but it also got cancelled and i was told to just TTC on the clomid Saline Ultrasound...I was talked to respectfully and given information I could understand. I never felt like I was just a number or rushed...She was nice but I did feel like IVF was the way she wanted to go even when I wanted to try IUI and clomid first. She was a good doctor though and understanding. I did value her opinion and what she was telling me.. it just felt like she always wanted me to do more.
They [nurses at Pacific Reproductive Center] were extremely nice and showed compassion and care. I didn't interact too much with them.. from what I did, it was good...IVF was going to be upwards of $20-30k (with PGS testing)...It is a beautiful office. I felt like they rushed me to IVF without giving me other options first. Although I eventually did do IVF, I went with a different clinic... so just know what you want when you go in ther.
Age
31
Treated
2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, PCOS, Poor Egg Quality
7
7
How was your experience with Shala Salem at Pacific Reproductive Center?
She was nice but I did feel like IVF was the way she wanted to go even when I wanted to try IUI and clomid first. She was a good doctor though and understanding. I did value her opinion and what she was telling me.. it just felt like she always wanted me to do more.
What's one piece of advice would you give a prospective patient of Shala Salem at Pacific Reproductive Center?
Definitely go.. but also get a second opinion.
During treatment, were you treated like a number or a human with Shala Salem at Pacific Reproductive Center?
I was talked to respectfully and given information I could understand. I never felt like I was just a number or rushed.
Describe the protocols Shala Salem used in your cycles at Pacific Reproductive Center and their degree of success.
Clomid/IUI - but it got cancelled because I ovulated too soon Clomid/IUI - but it also got cancelled and i was told to just TTC on the clomid Saline Ultrasound
Describe your experience with the nursing staff.
They were extremely nice and showed compassion and care. I didn't interact too much with them.. from what I did, it was good.
Describe your experience with Pacific Reproductive Center.
It is a beautiful office. I felt like they rushed me to IVF without giving me other options first. Although I eventually did do IVF, I went with a different clinic... so just know what you want when you go in ther.
Describe the costs associated with your care under Shala Salem at Pacific Reproductive Center.
IVF was going to be upwards of $20-30k (with PGS testing)
Describe Shala Salem's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Reproductive Center.
n/a
7
Doctor
Shala Salem
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Pacific Reproductive Center
Corona
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Shala Salem at Pacific Reproductive Center.

Verified

This patient has provided documentation of treatment at this clinic.

0
1
Age
30 - 32
Treated
2010 - 2012
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, PCOS, Unexplained
0
1
She [Dr. Shala Salem] did not try to get to know my situation or even my name. The whole process with her felt ingenuine...She spent about half an hour on our first meeting going over my last IVF and results. She would come in to do my ultra sounds but only spent about 5 minutes doing that. No real conversation ever happen with her. The nurses did all the communicating with me. She would come in so the ultra sounds and then walk out.
Strengths [at Pacific Reproductive Center] : big waiting room. Weakness: Receptionist was not the kindness person. Not always someone at the front desk. Building was nice and clean. The nurses station was clean and in a separate room...She [nurse] was very attentive and kind...She [Dr. Shala Salem] spent about half an hour on our first meeting going over my last IVF and results. She would come in to do my ultra sounds but only spent about 5 minutes doing that. No real conversation ever happen with her. The nurses did all the communicating with me. She would come in so the ultra sounds and then walk out.
Age
30 - 32
Treated
2010 - 2012
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, PCOS, Unexplained
0
1
How was your experience with Shala Salem at Pacific Reproductive Center?
She spent about half an hour on our first meeting going over my last IVF and results. She would come in to do my ultra sounds but only spent about 5 minutes doing that. No real conversation ever happen with her. The nurses did all the communicating with me. She would come in so the ultra sounds and then walk out.
What's one piece of advice would you give a prospective patient of Shala Salem at Pacific Reproductive Center?
Be strong and demand her attention.
During treatment, were you treated like a number or a human with Shala Salem at Pacific Reproductive Center?
She did not try to get to know my situation or even my name. The whole process with her felt ingenuine.
Describe the protocols Shala Salem used in your cycles at Pacific Reproductive Center and their degree of success.
I don’t remember.
Describe your experience with your nurse at Pacific Reproductive Center. (Assigned nurse: Lisa)
She was very attentive and kind
Describe your experience with Pacific Reproductive Center.
Strengths: big waiting room. Weakness: Receptionist was not the kindness person. Not always someone at the front desk. Building was nice and clean. The nurses station was clean and in a separate room.
Describe the costs associated with your care under Shala Salem at Pacific Reproductive Center.
$12500
Describe Shala Salem's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Reproductive Center.
N/A
0
Doctor
Shala Salem
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
1
Clinic
Pacific Reproductive Center
Corona
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.