Rated 9.9
Strongly recommend: 99%Neutral: 1%Don't recommend: 1%9.9
99% strongly recommend
36 reviews
Humanity
9.8
9.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.9
9.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
8.5
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of California
Residency
NY Presbyterian-Columbia U Hospital
Fellowship
NYU

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Shannon DeVore works at

NYU Langone Fertility Center
Rated 8.7
Strongly recommend: 73%Neutral: 14%Don't recommend: 13%8.7

Explore Clinic
NY - 53rd Street
159 East 53rd St
New York, NY 10022
NY - Westside
109 West 27th St
New York, NY 10001

36 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021, Consult
NPS
8
NPS
8
Age 40
Tubal Blockage
European
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
I only met with her [Dr. Shannon DeVore] once, and had one followup phone call with her. She was compassionate and informational and clear. I liked her manner. She called me herself with my test results, which I appreciated. She did use the word "toxic" to describe by body which I did not like, and has made it difficult to envision a solution to my fertility problems.
The [NYU Langone Fertility Center] clinic is beautiful and the people are all friendly, however I felt like I was treated really well while they were courting me as a patient, but as soon as the situation got tough and I needed more time and information to decide what to do next, they pretty much disappeared and I was on my own.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
I only met with her once, and had one followup phone call with her. She was compassionate and informational and clear. I liked her manner. She called me herself with my test results, which I appreciated. She did use the word "toxic" to describe by body which I did not like, and has made it difficult to envision a solution to my fertility problems. The doctor who gave me a second opinion used the same word, so I guess this is how they refer to it, but I wish they'd use different language with the patient. Other than that I felt like she communicated really well.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Come in prepared to advocate for yourself and with all of your questions ready, she'll take the time to answer them but followup outreach might be harder.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
The clinic is beautiful and the people are all friendly, however I felt like I was treated really well while they were courting me as a patient, but as soon as the situation got tough and I needed more time and information to decide what to do next, they pretty much disappeared and I was on my own.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
I haven't done it yet, and don't know if I can afford it here. I didn't get an estimate of how many cycles we might need to do before success, and can't afford to do multiple cycles at $25k each. I also didn't really get a specific quoted price for my situatiuon, just a price list of all possible treatments and procedures (but I'm not sure which I'd be doing). What was recommended was egg retrieval and fertilization (however many times necessary, I didn't get a personalized recommendation for the process), then a salpingectomy (remove my fallopian tubes, I would have to do this somewhere else), then transfer (however many times necessary, I didn't get a personalized recommendation for the process). I got a second opinion and it was the same.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Omayra (coordinator), not a specific nurse)
They respond when I reach out, and everyone's nice. I haven't had any extra care, like them following up with personalzied recommendations, following up to set up the next steps, etc. Once I expressed concern about the cost no one reached out anymore.
Describe your experience with NYU Langone Fertility Center.
It's really pretty, clean, new, everyone's nice, good bedside manners. You need to be your own advocate, I do feel somewhat like a number there. I got an initial consultation but after that no real followup - no personalized recommendation or pricing sent to me, and no one followed up to set me up for next steps.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
I only did the consultation. I paid a $50 copay, and I paid a little under $200 coinsurance when they sent me to a lab to get scans.
8
Doctor
Shannon DeVore
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 35 - 36
2 IUI
Unexplained
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
she [Dr. DeVore] had me come in for morning monitoring and found out I was surging. She told me right away, and then cleared her calendar so that we could do the IUI that afternoon instead of waiting another day. I probably talked to her 3 times on the phone that day to make the decision to do IUI right then -- and I'm so grateful I did!...I always felt like she listened to me and understood my personal needs. Her recommendations were specific to my personal medical situation as well as my needs and life. She was caring and compassionate every step of the way. She took the time needed to answer all my questions and never rushed through. And, she was extremely thorough with her answers.
At NYU, the staff is very organized and thorough. Billing and insurance with NYU was a breeze (and honestly, it's always been a painpoint for me at other clinics). I felt that the facilities were clean, very well managed, and they ran a really tight operation...I would recommend going to morning monitoring by 8am as it'll take 2-5 min to get in. At around 8:30 or 9am, it can take 15 - 20 min (which isn't bad, but it's helpful to plan)...NYU is really good about making sure you have the information needed so make sure you listen/learn and follow up so that there are no surprises. The nurses always guided me to check with insurance on specific things (and in fact, called my insurance to confirm on my behalf many times too)
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
As a patient, I had an exceptional experience with Dr. DeVore and cannot recommend her highly enough. She is by far the best doctor I have ever been to. There are a few things that really stand out: I always felt like Dr. DeVore cared about me personally -- she respected my personal values and my comfort zone, and she made recommendations that were tailored specifically to me. She is compassionate but also fully candid and honest. She never sugar coated any of the facts, and just as importantly, gave me ALL the information that I needed to feel comfortable about the decisions that we were making. She is extremely thorough in her analysis and detail oriented. I felt empowered and fully understood the process and next steps. After every appointment, I would walk out of the room, feeling like we made the right decisions. Not everything we tried worked out in the beginning, but the decision-making process and information was so clear and upfront, that we were able to pivot as needed. The entire IUI/IVF process can be extremely complicated, so this piece was HUGE. Dr. DeVore always went the extra mile. In December, Dr. DeVore let me know that in Jan 2020, there'd be a new law which meant that some New York companies would need to provide full coverage for IVF treatment. Dr. DeVore did extra research on this, guided me through the process, and even helped me follow up with billing (and insurance) to make sure we had the information needed. She even wrote a personal letter to our insurance company to ensure everything was organized and in order before starting IVF. This was HUGE and such a stress relief as the process can typically feel very overwhelming given the potential costs. I really felt like Dr. DeVore cared. I know she has a busy schedule and tons of patients, but you would never know. Dr. DeVore gave her FULL attention and dedication to me at every appointment. Even if I had questions outside of appointments, she would get back to me right away too! I've never experienced that level of personal care and can't thank her enough!
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
If you're going to see Dr. DeVore, you made the right choice! Best doctor at NYU
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Shannon DeVore made me feel so comfortable throughout the process. I always felt like she listened to me and understood my personal needs. Her recommendations were specific to my personal medical situation as well as my needs and life. She was caring and compassionate every step of the way. She took the time needed to answer all my questions and never rushed through. And, she was extremely thorough with her answers. I wanted to understand EVERY step of the process, every risk, and every potential scenario. Shannon was so patient and not only answered my questions immediately, but also gave me the level of depth that I needed so that I felt fully comfortable. I cannot tell you how much I appreciated Dr. DeVore's care, dedication and personal attention!
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
One of my biggest issues was the timing of ovulation as my cycles varied widely month by month. We started out by monitoring my cycles and doing a trigger shot. The first cycle, we learned that my follicles were not growing big enough by the time I ovulated, so for the next cycle, Shannon gave me Clomid to help with the follicle process. Although my body reacted well to Clomid, the first IUI was unsuccessful. The next month, I tried Clomid again but this time my body had a strange reaction to the medication and I had really bad cramps post ovulation. As a result, Shannon decided to pivot and put me on Letrazole instead. I really appreciated this pivot because I knew that Shannon was listening to me and not pushing me down a path (Clomid) that I wasn't comfortable with. In addition, that next month was Christmas and I already had plans to travel and see my family. She knew this was important to me so rather than doing a timed IUI (and having me cancel my plans), I took Letrazole and had sex normally (using ovulation sticks). When this didn't work, the next month, she suggested we try Letrazole + IUI again and simultaneously prepare to start IVF. She was extra careful and thoughtful about monitoring me during this time as she knew my ovulation could be pretty erratic. 4-5 days after my period, she had me come in for morning monitoring and found out I was surging. She told me right away, and then cleared her calendar so that we could do the IUI that afternoon instead of waiting another day. I probably talked to her 3 times on the phone that day to make the decision to do IUI right then -- and I'm so grateful I did! At the same time, we were also preparing to potentially start IVF. Shannon spent so much time walking us through the process, explaining the medications, and the most cost effective solutions. She mapped out every step and scenario (we had so many questions!!). And then... in a crazy turn of events, the DAY BEFORE we were supposed to start IVF, I found out that I was pregnant! While we never went down the IVF path, I would have felt 100% comfortable if we did. In the first 7 weeks of pregnancy, she monitored me to ensure everything was going smoothly and even was there to show me the first heart beat!
Describe your experience with your nurse at NYU Langone Fertility Center.
The NYU staff was very thorough an organized about calling me with results immediately, booking me for follow up appointments, ensuring our billing was sorted and organizing our insurance paperwork. It was never a problem to get in quickly for morning monitoring (I never waited over 5-10 min). And, they nurses were always friendly --- i felt like we knew each other after 6 months! In addition, we took a 3 hour, in-person course on IVF. I was kicking and screaming going into it because it meant I needed to miss a couple hours of work... but wow, it is so necessary. I highly recommend that everyone take this course before going down the IVF path
Describe your experience with NYU Langone Fertility Center.
At NYU, the staff is very organized and thorough. Billing and insurance with NYU was a breeze (and honestly, it's always been a painpoint for me at other clinics). I felt that the facilities were clean, very well managed, and they ran a really tight operation. I would recommend booking your actual appointments well in advance so that you are organized and can plan accordingly. Secondly, I would recommend going to morning monitoring by 8am as it'll take 2-5 min to get in. At around 8:30 or 9am, it can take 15 - 20 min (which isn't bad, but it's helpful to plan). Lastly, I would do your homework on insurance! NYU is really good about making sure you have the information needed so make sure you listen/learn and follow up so that there are no surprises. The nurses always guided me to check with insurance on specific things (and in fact, called my insurance to confirm on my behalf many times too)
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
Fully covered by insurance except for $25 co-pays each visit (thank goodness!)
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 31 - 32
1 IVF
Immunological
Unexplained
European
Middle Eastern
Income $500K+
Investor
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
she [Dr. DeVore] has one of the largest patient loads but still manages to treat you like you're her only focus. She is, without fail, available by phone or email whenever you need her. When you see Dr. Devore for in person visits, you never feel like she is in rush to get out and see her next patient. She is 100% invested in you and your success...thorough, clear, precise, reliable, trustworthy, encouraging, resourceful, humane and kind. She is everything you want from a doctor. When results were not good, Dr. Devore was first empathetic and then able to present a carefully thought through plan to help us move forward on our journey...
The nursing staff at NYU is extremely kind. They are well informed and empathetic...The NYU clinic is fantastic. It is a well oiled machine that operates very smoothly from nursing to the doctors to the billing. The entire systems runs perfectly without dehumanizing you and your process...When you see Dr. Devore for in person visits, you never feel like she is in rush to get out and see her next patient. She is 100% invested in you and your success...
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
From the initial consultation to the final appointment that we had with her over 1 year later, Dr. Devore was thorough, clear, precise, reliable, trustworthy, encouraging, resourceful, humane and kind. She is everything you want from a doctor. When results were not good, Dr. Devore was first empathetic and then able to present a carefully thought through plan to help us move forward on our journey. When results were unclear, Dr. Devore encouraged us to source advice and support from an external specialist. Throughout the entire process it was clear that our interests were Dr. Devore's interests. The entire experience was personalized, thorough, well-researched and encouraging despite having had major setbacks. Any questions or uncertainties were always answered in a clear and precise manor citing research and statistics as support (which was very much appreciated). Dr. Devore is both a fantastic doctor and person and I can't thank her enough for her support throughout this extremely taxing process.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
You can have confidence that Dr. Devore will customize your path for you.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Our fertility journey had been going on for nearly two years prior to meeting Dr. Devore. If you had told me that we would struggle for another year and a half, I wouldn't have believed you. Unless you've been down the IVF road, you wouldn't know that it's just another beginning and not the end. Dr. Devore was our guiding light throughout the entire process, clearly communicating our options whilst providing boundless energy when we didn't think we could keep going. Dr. Devore is a superhuman, out of all of the NYU doctors, she has one of the largest patient loads but still manages to treat you like you're her only focus. She is, without fail, available by phone or email whenever you need her. When you see Dr. Devore for in person visits, you never feel like she is in rush to get out and see her next patient. She is 100% invested in you and your success.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Modified immune protocol for embryo transfer including prednisone, pepcid and claritin.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff at NYU is extremely kind. They are well informed and empathetic.
Describe your experience with NYU Langone Fertility Center.
The NYU clinic is fantastic. It is a well oiled machine that operates very smoothly from nursing to the doctors to the billing. The entire systems runs perfectly without dehumanizing you and your process.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
Almost entirely covered by insurance.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
10
NPS
10
Age 38
1 Egg Freezing
Ashkenazi Jewish
Income $100K - $199K
Graphic Designer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Devore was warm, thorough, and clear. She and I had an initial consultation via video, in-person consultation, and exam, and she performed one of my ultrasounds during the egg-freezing process. She was very easy to talk to, and provided with me lots of details about the process and expectations. I did not feel rushed during the process, and she was extremely emphathetic...
The clinic [NYU Langone Fertility Center] is a well-oiled machine. I felt reassured during my appointments seeing based on how warm the staff is, and how smoothly operations go...The nursing staff was excellent -- everyone was extremely friendly, warm, and efficient which was appreciated while I was getting used to the process, and much appreciated at 7:45 am appointments....During hours the office was closed, you do need to leave a message and I did receive calls back soon (though sometimes they were not quite as prompt as my anxious mind wanted)...
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore was warm, thorough, and clear. She and I had an initial consultation via video, in-person consultation, and exam, and she performed one of my ultrasounds during the egg-freezing process. She was very easy to talk to, and provided with me lots of details about the process and expectations. I did not feel rushed during the process, and she was extremely emphathetic.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore was very warm and patient. I never felt rushed during both our initial consultation (via video) and in person. She was very reassuring and kind and provided a great outline of the process and expectations of results.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was excellent -- everyone was extremely friendly, warm, and efficient which was appreciated while I was getting used to the process, and much appreciated at 7:45 am appointments.
Describe your experience with NYU Langone Fertility Center.
The clinic is a well-oiled machine. I felt reassured during my appointments seeing based on how warm the staff is, and how smoothly operations go. It was helpful to see many other women coming in for early morning appointments as well -- it felt reassuring that I wasn't alone. During hours the office was closed, you do need to leave a message and I did receive calls back soon (though sometimes they were not quite as prompt as my anxious mind wanted)
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
Anesthesia is out of network and has a charge of $1070. Egg storage (annual) is also $1070. My company covers the first year of storage. I have not received my billing yet, so I am unsure of the costs, but I am using fertility benefits insurance provided by my company to pay for all of the procedure costs. My medication was mostly paid for by insurance provided by my company but spent about $2000 out of pocket. NYU Langone makes it easy to understand which options you have for insurance / paying out of pocket, and provides a list of pharmacy options. For paying out of pocket, they have several recommended pharmacies that provide additional discounts to NYU Langone patients.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 43 - 44
1 IVF
Income $100K - $199K
Operations
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore treated me like I was her only patient. Her warmth, compassion, empathy and commitment to my journey was evident in every interaction I had and continue to have with her...The most important strategy Dr. DeVore used with me was something called a low dose protocol. Her logic was, that at my age, she would rather go for a lower quantity but potentially higher quality egg than if we followed a traditional IVF protocol. All I know is that she is brilliant and it worked!...
The office [NYU Langone Fertility Center] is amazing! Everyone is kind, compassionate and empathetic. Wait times were reasonable depending on the volume of patients. Transitions were seamless especially if you were having a procedure. Recovery room nurses are the absolute best!..Volume was always high but the flow was efficient. If there were delays the staff made sure to keep all patients informed...
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore treats every patient like they are her only patient. She is kind, compassionate, empathetic and deeply committed to doing what is best for her patients. She sets honest and realistic expectations and is available through every step of the journey. No question is too inconsequential to answer and she takes the time to explain everything so that you have a full understanding of what is happening and why. Without her encouragement and support I would not be in the position I am today. There are not enough words to describe how incredibly blessed I am to have met her and will be forever grateful to Dr. DeVore for everything she has done for me.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Trust everything she says and do everything she tells you to do. She will never steer you wrong.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore treated me like I was her only patient. Her warmth, compassion, empathy and commitment to my journey was evident in every interaction I had and continue to have with her. She is an amazing doctor and human being.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
The most important strategy Dr. DeVore used with me was something called a low dose protocol. Her logic was, that at my age, she would rather go for a lower quantity but potentially higher quality egg than if we followed a traditional IVF protocol. All I know is that she is brilliant and it worked!
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Mary & Emily)
Everyone was amazing!
Describe your experience with NYU Langone Fertility Center.
The office is amazing! Everyone is kind, compassionate and empathetic. Wait times were reasonable depending on the volume of patients. Transitions were seamless especially if you were having a procedure. Recovery room nurses are the absolute best!
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Volume was always high but the flow was efficient. If there were delays the staff made sure to keep all patients informed.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Consult
NPS
0
NPS
0
Age 34
Endometriosis
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
From the consult to nonexistent follow ups from Shannon Devore after bloodwork was submitted, I did not receive a personalized experience with Shannon Devore...This was an experience where no thorough medical explanations were given after bloodwork was submitted and other critical information was not discussed by this doctor in preparation for the IUI procedure...
NYU Langone Fertility Center is a nice clean fertility clinic but I would rather go to a different clinic for a more serious and personalized experience. If you do decide to come to NYU Langone Fertility Center, please expect to not hear much information from the fertility doctor after the consultation is completed. The clinic needs to do a better job following up with patients...I did not have too much interaction with the nursing staff other than providing a urine sample and bloodwork for genetics testing...
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Shannon Devore did not give any helpful advice to my husband and I as we prepared to start our first IUI procedure. As her patient, I felt she was completely distant and not very concerned about my issues. The doctor did not ask my partner and I critical fertility related questions during the virtual consult. After the initial visit, I immediately questioned whether this was the right doctor for my fertility journey. Overall, my experience was very disappointing. I have never encountered a doctor that does not take time to properly go over things before a procedure is performed (no potential risks, no medication risks for patients with certain medical conditions). After bloodwork was submitted, she did not follow up (no email, no phone call, no follow up) to carefully discuss medical results or give in depth treatment plans at the in-person visit. She also failed to acknowledge a large ovarian cyst that was present in an ultrasound she performed that she dismissed as "nothing to worry about". Shannon Devore should be less nonchalant and more responsive to her patients who are having issues with fertility. I found out she prescribed me medication that can't be taken with the presence of "ovarian cysts". This was a very disappointing discovery. You would expect the doctor to give critical information about medication before having the patient pay for Clomid and Ovidrel. I will not continue my fertility journey with Shannon Devore due to lack of information and uncaring nonexistent personalized experience before scheduling the IUI.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Find another fertility doctor who will give an in-depth personalized experience.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
I had high hopes when I first started my fertility journey with a consult with Shannon Devore at NYU Langone Fertility but I immediately felt like a number due to the uncaring experience I experienced with the doctor. From the consult to nonexistent follow ups from Shannon Devore after bloodwork was submitted, I did not receive a personalized experience with Shannon Devore. I felt like a number instead of a human. This was an experience where no thorough medical explanations were given after bloodwork was submitted and other critical information was not discussed by this doctor in preparation for the IUI procedure.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Shannon DeVore did not give specific treatment strategies other than mentioning to start with Clomid on Day 3 of your cycle. Most of the information about how to use the medication was discussed by nurses you can call at NYU Langone Fertility.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
I did not have too much interaction with the nursing staff other than providing a urine sample and bloodwork for genetics testing. IUI procedure was not scheduled given the experience I had with Shannon Devore.
Describe your experience with NYU Langone Fertility Center.
NYU Langone Fertility Center is a nice clean fertility clinic but I would rather go to a different clinic for a more serious and personalized experience. If you do decide to come to NYU Langone Fertility Center, please expect to not hear much information from the fertility doctor after the consultation is completed. The clinic needs to do a better job following up with patients.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
I am unaware of how much was spent in costs since most of it was covered by insurance.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Not applicable
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call with results
  • Failed to convey critical information
  • Failed to consider drug intolerance
0
Doctor
Shannon DeVore
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
3 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
4 IUI
1 IVF
Immunological
Recurrent Pregnancy Loss
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
Writer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Devore was extremely personable. She knew my history and wants/needs as a patient very well, and always communicated with me in a way that was precisely tuned to the kind of communication style I prefer - which I feel is a huge talent, to intuit what communication style a patient likes and be able to give that to them. I felt as if she grieved alongside us with every failed cycle and miscarriage, and like she was just as elated as we were when we finally had success...
It [NYU Langone Fertility Center] can feel a bit like cattle call at morning monitoring. Sometimes the wait can be very, very long during busy "seasons" (one time I was there for over two hours). Other times you are in and out and the only patient in the waiting room. It really depends. That said, by the end I definitely felt like all the nurses knew my name. I also felt that the billing office was easy to work with...
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr Devore and I had a relatively long journey before achieving success. After a monitored cycle, a canceled Clomid IUI (too many follicles), four failed IUIs, two miscarriages of euploid IVF embryo transfers, and a referral to reproductive immunology, we got pregnant on our third IVF transfer. I felt that Dr Devore was very much on our team throughout the entire process. It was always clear that she had a deep understanding of the science and was making evidence-based decisions in our care. After our second euploid loss, she referred us to a reproductive immunologist given my history of lupus and other autoimmune conditions. Whereas another RE might have kept transferring embryos in hopes one "stuck," Dr Devore was willing to explore a relatively-unknown field because she believed it might be uniquely helpful in my situation, with my medical history. Throughout, I felt Dr Devore showed great compassion both for my anxiety throughout treatment, as well as for our grief at losing our embryos. I have a PhD in a science field and my husband is a medical doctor, so we were relatively well-informed and research-minded patients. I'm sure that can be annoying for some doctors to deal with, but Dr Devore didn't miss a beat. She was always prepared to answer our questions, did not hesitate to say "I don't know, but I'll look into it" when that was the case, and was extremely well-versed in all the statistics and risks vs benefits for various treatments. Importantly, I also never felt like I was being taken advantage of financially. I am a member of an online support group for people dealing with infertility and have watched several of my friends undergo numerous expensive, invasive tests and treatments that did not have solid scientific backing. If I asked Dr Devore about pursuing a test or treatment that she did not feel was evidence-based or appropriate for my personal situation, she never hesitated to say so. I never felt pressured into doing something just for the sake of it - every step of my treatment felt personalized and well-considered.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Trust is so important in a doctor-patient relationship. I felt I could trust Dr Devore implicitly because of her candor and honesty. I also felt like she had a really solid grasp on the science behind everything she recommended. I know trust can take time to build, but for what it's worth, my advice is to trust her. Ask questions as much as you need to, and trust she will be honest and has your best interest at heart (and not money or pride).
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr Devore was extremely personable. She knew my history and wants/needs as a patient very well, and always communicated with me in a way that was precisely tuned to the kind of communication style I prefer - which I feel is a huge talent, to intuit what communication style a patient likes and be able to give that to them. I felt as if she grieved alongside us with every failed cycle and miscarriage, and like she was just as elated as we were when we finally had success.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Our first cycle was monitored and unmedicated to confirm ovulation and a short (7-day) luteal phase. Next step was going to be a Clomid cycle, but I developed five follicles so the cycle was canceled. (I remember being very torn about this and wanting to try anyway, but Dr Devore did a great job explaining why the risks truly did outweigh the benefits here.) After that, we did four IUIs with Clomid, all of which resulted in negative pregnancy tests. After the fourth IUI, Dr Devore felt it was in our best interest to move on to IVF. We did an egg retrieval and retrieved 26 eggs, 20 of which were mature, 16 fertilized, resulting in 10 embryos, 4 of which were euploid. Dr Devore advised PGS testing, which we ended up being glad that we did; even though I was just 32 at the time of egg retrieval, over half of our embryos were aneuploid or mosaic. Our first transfer we did the basic protocol with four days of medrol (a steroid), estrogen to build uterine lining, and progesterone injections combined with progesterone suppositories. We ended up having a positive pregnancy test and a relatively high beta. Dr Devore was optimistic that this would be a successful pregnancy. Unfortunately I noticed my home pregnancy tests were lightening so I requested an early second beta, which confirmed a chemical pregnancy. We proceeded with another transfer the very next month, hoping that this was just a fluke. This time we did add 10 mg of daily prednisone (because of my history with lupus), baby aspirin, claritin, and pepcid. Again we had a positive beta. This time Dr Devore scheduled an earlier second beta (because of the previous chemical), and unfortunately once again we learned I was having a chemical at the same gestational age as my last. Rather than go into a third transfer, Dr Devore advised pursuing testing with a trusted local reproductive immunologist. Reproductive immunology is a relatively new field of fertility treatment and has been controversial as there is not much evidence around it. Dr Devore communicated to us that she would not make this recommendation to most patients, and that it was just because of my history of several autoimmune diseases and the fact that both my euploid losses were at the same gestational age that she suspected an immune issue might be the cause. I remember asking if we could look into endometriosis or do an ERA first, but she was very firm in her belief that immune issues were likely at the root of my miscarriages. With that in mind, we did do the reproductive immunology testing, which ended up revealing several potential culprits for our losses. As part of that treatment I did an intralipids infusion four weeks before transfer, an IVIG infusion four days before transfer (and every 3 weeks thereafter until 16 weeks of pregnancy), 20 mg of prednisone daily (until 16 weeks), baby aspirin, 60 mg lovenox daily throughout entire pregnancy, metformin 1500 mg daily, magnesium citrate, calcium, vitamin D, probiotics, and prescription folate. We transferred our third embryo, which was a 3CB. Again we got a positive beta, much higher even than the (high) beta from our first transfer. We did another beta two days later, and every two days thereafter until 21 days past transfer, and confirmed that hcg continued to double. We saw a strong heartbeat on ultrasound at 6w3d, and I am now 24 weeks pregnant on this protocol.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Omayra)
My primary coordinator, Omayra, was amazing. I did have some issues with one of the nurses, who asked me about domestic violence when she saw my Lovenox bruises. Although asking was appropriate, the way she asked wasn't--she asked loudly, in front of several other people. Had I actually been in a dangerous situation, I would not have felt comfortable admitting it given the way I was asked. I also had one time overhearing a nurse, when I was in for my third transfer baseline, murmuring "oh no, she's back?" Although the sympathy is nice, I just wish I hadn't overheard that, as I was already struggling emotionally a lot and didn't want to be reminded how bad my situation was. Otherwise my experience was good. You see lots of different nurses when you go in for monitoring.
Describe your experience with NYU Langone Fertility Center.
It can feel a bit like cattle call at morning monitoring. Sometimes the wait can be very, very long during busy "seasons" (one time I was there for over two hours). Other times you are in and out and the only patient in the waiting room. It really depends. That said, by the end I definitely felt like all the nurses knew my name. I also felt that the billing office was easy to work with. The new west side location is gorgeous (although I mostly went to the east side).
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
There was a window for monitoring appointments. Although you scheduled for a specific time, I was told that as long as you showed up generally around that time, precise punctuality wasn't that important.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
It was around $4500 for PGS testing of embryos and around $5000 per transfer, if I recall correctly. We did have partial insurance coverage.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr Devore strongly recommended eSET for all my transfers.
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 15 Eggs Frozen
NPS
9
NPS
9
Age 38
1 Egg Freezing
East Asian
Income $50K - $99K
Marketer or PR
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
My experience with Dr. DeVore was really good. My initial consultation with her was informative, I came prepared with questions and she was able to answer all of them...her protocol plan for me was tailored with one less needle injection. I felt she listened to my concerns and she was easy to talk to. During the initial consult, she did my ultrasound, which I thought was great having the doctor do the ultrasounds.
I liked their [NYU Langone Fertility Center] satellite location in NoMad, which was convenient for me. The office was alway very well kept and modern, the waiting room was spacious enough and the check-in staff was always very pleasant. The nurses who drew my blood for morning monitoring were friendly and worked fast.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
My experience with Dr. DeVore was really good. My initial consultation with her was informative, I came prepared with questions and she was able to answer all of them. I told her I was really afraid of needles, so her protocol plan for me was tailored with one less needle injection. I felt she listened to my concerns and she was easy to talk to. During the initial consult, she did my ultrasound, which I thought was great having the doctor do the ultrasounds. However, I think this may vary by location, at Nomad all my ultrasounds were done by the attending doctor of the day. I saw my doctor about 3 times throughout the process, and I interacted with another attending doctor for another 3 times for morning monitorings. Every time, they were all careful to say that Dr. DeVore will be the one to decide on my protocol and make adjustments if needed. The morning monitorings were just to collect blood samples and do ultrasounds.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Tell her all of your concerns, whether physical or mental. And give more information than it is asked for. I made sure to follow up with Dr. DeVore's team to provide additional information about my previous menstrual cycles so that she can tailor a protocol that works for me.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
All the staff were pleasant. They always addressed me by my name. Even when the waiting room was crowded, they made sure to address each patient by name.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
My protocal began with Gonal F pen at 450 IUs on Day 2 in the evenings and then Cetrotide on Day 6 in the mornings. My Gonal F dose was gradually reduced and then increased again for days 10-12 because my E2 started declining. Please remember that every body responds differently. My trigger shots were a combo of low-dose Ovidrel and Lupron shots.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
I interacted with multiple nurses during my process. After each morning monitoring visit, a nurse would call me to read me my results and give me new instructions for the injections. When I call the nurse hotline for follow up questions, they do get back to me within the hour. I don't mind interacting with a different nurse each time because I felt like all my information was accurately recorded and that they were all very well trained to answer my questions. I never felt rushed on the phone calls and I always felt comfortable calling the nurse hotline back, although it was a bit annoying to leave a message with their operator every time.
Describe your experience with NYU Langone Fertility Center.
I liked their satellite location in NoMad, which was convenient for me. The office was alway very well kept and modern, the waiting room was spacious enough and the check-in staff was always very pleasant. The nurses who drew my blood for morning monitoring were friendly and worked fast.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
The initial consultation was covered by my insurance with co-pays. The cost of the freezing cycle was $9500, anesthesia not included, and my medications were covered by my insurance with co-pays.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to convey critical information
Describe the specific things that went wrong at NYU Langone Fertility Center.
The only thing that worried me was towards the end of the process when my E2 started dropping and I was not clear why it happened and what it meant. We thought I had ovulated just based on the bloodwork but a new scan the next day showed my follicles were still there, which was good news. I think my body just responded differently while all the other indicators were seemingly normal for what it was.
9
Doctor
Shannon DeVore
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 38 - 41
1 Egg Freezing
Unexplained
European
Income $100K - $199K
Business Executive
2nd of 2 Docs
3 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore personally calls you to tell you results of pregnancy tests and whenever possible, she makes sure she is the doctor available for your ultrasounds and transfers...She was diligent and performed additional testing after an unsuccessful transfer to ensure there were no additional issue we needed to address
NYU Fertility clinic is a well oiled machine. They see a ton of patients and still manage to have minimal wait times for morning monitoring/ultrasounds. They provide the medication information in an easy to follow format and are always available to answer questions over the phone and are easily accessible. The nursing staff are all wonderful and compassionate and friendly and never make you feel like you are a bother when asking questions.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore is the most caring, compassionate and successful doctor I have ever had. She made me feel so comfortable at each appointment and always answered my questions and made me feel at ease with her treatment plan. I always got an immediate response from her office and was able to get answers no matter what. She personally called me to give me results and when a transfer didn't work she immediately came up with a plan of action to ease my anxiety.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
I did 3 transfers and the 2 I did with Dr. Devore were successful, the 1 I did with another doctor was not successful. Dr. Devore is obviously the best at her job. Fertility treatment is stressful and uncomfortable as it is, but Dr. Devore makes you feel at ease and alleviates the stress that accommodates IVF cycles.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore personally calls you to tell you results of pregnancy tests and whenever possible, she makes sure she is the doctor available for your ultrasounds and transfers. She is very compassionate and I truly felt she cared about my IVF journey. She was diligent and performed additional testing after an unsuccessful transfer to ensure there were no additional issue we needed to address. She took the time and provided extra attention to ensure I had a successful transfer. She also constantly had a plan for me and was positive and enthusiastic but also realistic with the possible outcomes.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
NYU Fertility clinic is a well oiled machine. They see a ton of patients and still manage to have minimal wait times for morning monitoring/ultrasounds. They provide the medication information in an easy to follow format and are always available to answer questions over the phone and are easily accessible. The nursing staff are all wonderful and compassionate and friendly and never make you feel like you are a bother when asking questions.
Describe your experience with NYU Langone Fertility Center.
NYU Fertility Center has many patients and has a easy to follow and well established system in place. You check in using a kiosk each time you do morning monitoring and are in an out as quickly as possible.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 41
2 IVF
European
Income $100K - $199K
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I was a patient of Dr.DeVore for about a year. It took some time on my end to make the jump from consultation to a successful embryo transfer. As I navigated through elements on my end, she was supportive and never rushed my process...Dr.DeVore's treatment strategy for me yielded four viable embryos after PGT testing and a successful transfer :).
NYU is a well oiled machine. It can get busy and sometimes there can be a wait for morning monitoring but I saw that as a positive- a lot of people choose this clinic for a reason. Try to go as early as possible for monitoring but be patient. No matter what you are in good hands. Also when I had to call for clarification or trouble shooting for any of the medications, the nurses always called me back quickly.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
I was a patient of Dr.DeVore for about a year. It took some time on my end to make the jump from consultation to a successful embryo transfer. As I navigated through elements on my end, she was supportive and never rushed my process. When we started treatments she was always honest about what to expect and when any concerns crept up she was able to alleviate them- often by just reminding me to focus on the end game and the facts (but also reminding me its ok to cry and be emotional which I appreciated). An example of this is when i was waiting for my PGT testing to be completed after my egg retrieval and it was suggested that i do another round of IVF. i had not thought about this and got a little emotional over the thought doing another round. I remember crying on the phone and being embarrassed about this. Dr.DeVore talked to me like a friend but also a dr, telling me that I had some time to make a decision and to take that time to think it through.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Pick Dr.DeVore to be your dr and trust her. She has great gut instincts.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr.DeVore is incredible. She made it clear that we were partners in this and together we would figure out the best path forward. She called me personally to share any important news and always had candid conversations with me. Dr.DeVore (and her team) never rushed me out of the room or off the phone and always made me feel calm and in control of what was going on, which is pretty amazing considering there is so much in this process which is really not in my control at all.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
I don't remember the exact protocols but it mirrored closely the sample schedule and protocols that were provided in earlier consultations. Dr.DeVore's treatment strategy for me yielded four viable embryos after PGT testing and a successful transfer :).
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Emily Hawkins- patient coordinator )
I loved the entire team- both Dr. DeVore's team and at the fertility clinic. Some of my logistics felt complicated and time sensitive at times and Emily was so great about responding quickly and helping me anticipate any obstacles- and reassuring me that everything was going smoothly. I also really appreciated the insurance team which always helped me and were empathic throughout. All the nurses were supportive and helpful along the way as well, answering any and all questions about injections , timing of things, etc.
Describe your experience with NYU Langone Fertility Center.
NYU is a well oiled machine. It can get busy and sometimes there can be a wait for morning monitoring but I saw that as a positive- a lot of people choose this clinic for a reason. Try to go as early as possible for monitoring but be patient. No matter what you are in good hands. Also when I had to call for clarification or trouble shooting for any of the medications, the nurses always called me back quickly.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
All procedures and monitoring was covered but the specific type of insurance I have didn't cover meds. PGT testing wasn't covered either.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Male Factor
Unexplained
European
3rd of 3 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore set realistic expectations for us and continued to tailor our treatment plan based on the results we were getting...Dr. Devore was listening to us and giving us personalized care based on our situation (not the "standards")...She is hands on, and is very easy to get in touch with. She was always the one to call us with results...she was the only doctor who made an effort to read our entire medical record and then setup a follow up call with us where she tailored her recomendations based on our history...
NYU is a very well run and organized clinic. The scheduling for appointments was very easy. All appointments ran on time. I was always in and out of the office quickly and without stress. There are two locations you can visit for monitoring during the week which makes things convenient...All the nurses are extremely friendly and supportive....
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore is the best doctor I have ever had the privilege of seeing. She is compassionate and forward thinking and always had us feeling supported and listened to. After having a failed IVF cycle along with three failed embryo transfers at a previous clinic, we were starting to lose hope. Dr. Devore set realistic expectations for us and continued to tailor our treatment plan based on the results we were getting which we believe made all the difference! We did one round of IVF under her care and were successful with our first embryo transfer.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
If you want a doctor who is dedicated to her patients then this is the doctor for you! She is hands on, and is very easy to get in touch with. She was always the one to call us with results (compared to some other clinics where the nurses will call), and we always heard from her the same day the results came in! There was even a time I was not able to answer my phone and she proactively called my husband on a Sunday afternoon to share results we had been waiting for. She is truly an exceptional doctor.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
After using two previous fertility doctors and having a failed IVF cycle (with three failed embryo transfers) we decided to interview new clinics/doctors in search of more personalized care. We met with 4 other doctors/clinics and the moment we met with Dr. Devore we knew we were in the right hands. After our initial consult, she was the only doctor who made an effort to read our entire medical record and then setup a follow up call with us where she tailored her recomendations based on our history. At other clinics we felt as if we were just another number going through the same exact protocol as everyone else. I always felt that Dr. Devore was listening to us and giving us personalized care based on our situation (not the "standards").
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
After having a failed IVF cycle/three failed embryo transfers at our last clinic we were determined to setup our next cycle for success. Dr. Devore recomended PGS testing our embryos, and performing an ERA/uterine biopsy prior to transfer which I think made all the difference. She was also always thinking one step ahead. Our embryos were not the best quality so she also recommended that we transfer two at the same time (which is not the norm, and most doctors are hesitant to do). We were successful with our very first embryo transfer under her care which resulted in one healthy singleton baby.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
All the nurses are extremely friendly and supportive.
Describe your experience with NYU Langone Fertility Center.
NYU is a very well run and organized clinic. The scheduling for appointments was very easy. All appointments ran on time. I was always in and out of the office quickly and without stress. There are two locations you can visit for monitoring during the week which makes things convenient.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr Devore allowed us to transfer two embryos based on our prior history, and the quality of our embryos. The transfer of two embryos resulted in one singleton birth.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
9
Age 34 - 35
5 Egg Freezing
Diminished Ovarian Reserve
East Asian
Income $200K - $499K
Accountant
2nd of 2 Docs
2 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is empathetic and I never felt rushed when I saw her in person or spoke to her...Compassionate, empathetic, responsive, tailors your treatment to you, willing to try new things, willing to listen to your concerns/suggestions yet will provide her thoughts/take on it, interacts with you instead of solely relying on the nurses/staff...
NYU is a well-oiled machine. They are equipped to handle their volume of patients and although I often felt like a number during morning monitoring due to the number of other patients, most of the nurses were very warm and pleasant. It is helpful to go earlier (closer to 7am) during morning monitoring hours -- you will be in and out as opposed to scheduling closer to 9am...
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Absolutely love her. I have recommended her to three of my close friends. She is everything you would want in a fertility doctor. Compassionate, empathetic, responsive, tailors your treatment to you, willing to try new things, willing to listen to your concerns/suggestions yet will provide her thoughts/take on it, interacts with you instead of solely relying on the nurses/staff. I wish I had started my egg freezing journey with her and didn't just go with a name/title as I did for my first doctor, which came recommended by my gyno and a friend that works on the admin side of the NYU hospital system. I had an unquestionably better experience with Dr. DeVore and am so happy I switched to her.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
She will be your guide and friend throughout this difficult process, so treat her with kindness and she will be there for you every step of the way. Don't be afraid to bring your perspective and suggestions based on your own research and reading -- she is open to hearing your ideas and is not dismissive like other doctors can be.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore is empathetic and I never felt rushed when I saw her in person or spoke to her. She was willing to experiment and try different protocols when it became clear my past protocols were only producing a minimum number of eggs. I felt like she understood my concerns with my past experience with another doctor and was open to hearing my suggestions based on research I had done, instead of shutting it down quickly like my previous doctor had. Infertility is still a developing field of science so I appreciated that she was open minded since I was desperate for different results and standard protocols were not working well for me. She is extremely responsive and I appreciated that she often called me herself (rather than have a nurse call) to give me an update or my results.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Prior to starting with Dr. DeVore, I had done two cycles with another doctor in the practice using first an antagonist protocol with clomid (resulting in 3 M-2) and second a microdose lupron protocol (resulting in 2 M-2 and 2 M-1). The results were mediocre so Dr. DeVore experimented with different protocols, including having me come in as soon the same morning I started spotting versus day 2 (with day 1 being full flow) with my previous doctor. Our rounds together included the following. I appreciated that after each of the first two rounds, we tried something different since the protocol wasn't producing the results we were hoping for. The number of eggs retrieved given my age were soul crushingly low. Round 1: Antagonist (300 Gonal F, 300 Menopur). Results: 1 M-2, 1 GV, 1 unable to be retrieved Round 2: Low dose antagonist with Clomid (75 Gonal F, 75 Menopur) Results: 1 M-2, 1 M-1 and 1 GV Round 3: Microdose lupron with Omnitrope for first 5 days (5 MDL, 300 Gonal F, 150 Menopur) Results: 6 M-2 and 1 GV Round 4: Microdose lupron with Omnitrope for first 5 days (5 MDL, 300 Gonal F, 150 Menopur) Results: 4 M-2 Round 5: Microdose lupron with Omnitrope for first 5 days (5 MDL, 300 Gonal F, 150 Menopur) Results: 6 M-2, 3 GV Round 3 was my best round yet so we appeared to have found a protocol that worked for me, so we stuck with it for rounds 3-5.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Here's where I did feel like a number sometimes given how many people they saw but I appreciate that they always had the correct info and I never questioned their competence or attention to detail. I did hate that I always had to leave a message with a central answering service to talk to a nurse but I appreciate that the nurses were pretty timely in giving me a call back.
Describe your experience with NYU Langone Fertility Center.
NYU is a well-oiled machine. They are equipped to handle their volume of patients and although I often felt like a number during morning monitoring due to the number of other patients, most of the nurses were very warm and pleasant. It is helpful to go earlier (closer to 7am) during morning monitoring hours -- you will be in and out as opposed to scheduling closer to 9am.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Efficient and well-oiled machine. I was a seasoned pro having done 7 cycles so I appreciated being able to get in and out relatively quickly. Just know that you will not always see your doctor during monitoring -- it depends on what day you are scheduled to come in based off your own body/results and which doctor is on call that day. But I appreciated that I always knew Dr. DeVore was reviewing my results behind the scenes and she would often give me a call re: next steps if she did not see me for monitoring that day.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
$9,200 for first round of egg freezing, $8,200 for each subsequent round. These included all morning monitoring, blood tests, retrieval, etc. other than anesthesia. Medication was separate.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
n/a
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 42
Donor Eggs
Ashkenazi Jewish
Income $100K - $199K
Engineer
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore is exceptional. She went above and beyond for me on several occasions...I could not use my own eggs due to fragile x premature ovarian failure and she was very supportive of my donor egg search...I used their portal to ask many questions and she always got back to me...My first transfer resulted in an ectopic pregnancy and she immediately reached out to an excellent NYU surgeon to fit me into his schedule...
NYU was excellent. They provided me with an amazing egg donor. The doctors and staff are exceptional. They are efficient, compassionate...The nurses were friendly, efficient, and very competent. They took blood samples, handled scheduling the many visits, answered many of my questions. -The only negative is that there was not enough training on progesterone oil shots that we give ourselves at home. I needed more instruction...
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore is exceptional. She went above and beyond for me on several occasions. I am extremely grateful and happy with her care. -I could not use my own eggs due to fragile x premature ovarian failure and she was very supportive of my donor egg search. She was kind and easy to talk to about that. I was also using donor sperm so I was a double donor IVF candidate. -I had had consultations with 3 other fertility doctors before her and they seemed arrogant and egocentric to me. I thought it was every doctor in the fertility field before I met Dr. Devore. She has somehow remained approachable. She made me feel like we were on the same level, for lack of a better term. -She explained each step thoroughly and answered all of my questions. I have some autoimmune issues and was concerned that they might play a role. I also was slightly neurotic about all of it and she was patient with me throughout. She was straightforward about the likelihood that each step would work. -I used their portal to ask many questions and she always got back to me. Many of the steps are time-sensitive so her timeliness was critical. -She was open to my feedback about my meds regimen. As it turned out, her instinct was correct, not mine. -My first transfer resulted in an ectopic pregnancy and she immediately reached out to an excellent NYU surgeon to fit me into his schedule. Amazing! That was above and beyond. -She then helped me to quickly arrange another transfer (after the healing period) before NYU’s one-month holiday break, rather than making me wait until after the break. Again, amazing! The second transfer worked and I’m looking at my 4-month old daughter right now. -When I asked her for ob recommendations at the end, she recommended Cornell b/c she had heard that they opened a new labor/delivery center that had all single beds. I really appreciated that extra assistance and it turned out to be amazing advice. -I had a hematoma with my second transfer. nyu was amazing - i reported the bleeding to them at 10pm and they gave me a 7am appt the next morning. They took a look and said I was still totally pregnant and the baby was fine. I think the dr that day was not dr devore but she was wonderful as well. -I could not be happier with the care I received from Dr. Devore
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
-ask all your questions, even the ones you think are silly or obvious. she will answer them all. -go with her instinct rather than yours. she is very experienced and has great judgement. -If it applies to you, do some egg and sperm donor research beforehand, specifically about genetic problems and testing for those.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
-Fertility was an emotional topic for me and Dr. Devore was wonderful, so kind and easy to talk to. I was never felt embarrassed with her; I was comfortable the whole time. -I could not use my own eggs due to fragile x premature ovarian failure and she was very supportive of my donor egg search. -She answered all of my questions, sometimes multiple times, with patience. -She was honest about the likelihood of each outcome -Our meds regimen was specific to my medical situation. She was open to feedback about it. I never felt like a number. -Dr. Devore is a fantastic doctor
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
context: I was coming from early menopause, caused by fragile x premature ovarian failure so I likely needed more estrogen than most. -you go in for ultrasounds regularly throughout to measure the thickness of your uterus. -my first step was to to thicken my lining with a birth control pill for 11 days. I believe this was to simulate a menstrual cycle. -i took the following (am uncertain of order): blue estrogen pills inserted vaginally, estrogen patches, progesterone suppositories, progesterone oil injections (first in sesame oil, then olive oil when I developed an allergy to the sesame oil). -we added baby aspirin and low doses of prednisone for the second transfer but I don't think in hindsight they were really necessary. They were at my request due to some autoimmune issues I have but I think it would have worked without them and if I have another child, I would skip those.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Jean-ann mckiernan)
-I have nearly all positive things to say about the nursing staff. The nurses were friendly, efficient, and very competent. They took blood samples, handled scheduling the many visits, answered many of my questions. -The only negative is that there was not enough training on progesterone oil shots that we give ourselves at home. I needed more instruction and support and mostly got it from facebook which should not be the case. I asked one of the nurses to draw circles on me where I should give myself the shots and she drew them at different places on my right and left sides, which confused me further. They should be the same spot on my left and right side. but apart from that, they are excellent. -The egg donor coordination team was wonderful! They are compassionate and competent. There was one small communication blip over email that they very quickly corrected. -The billing department was wonderful! No issues at all.
Describe your experience with NYU Langone Fertility Center.
NYU was excellent. They provided me with an amazing egg donor. The doctors and staff are exceptional. They are efficient, compassionate. The offices were spotless. They took covid precautions seriously. They are meticulous. I have no complaints at all, except the one issue I mentioned about the nurses not training us enough on home injections. They are the best and I'd recommend them to my best friend. I am so grateful I lived near them and was able to use them.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
I believe Dr. Devore doesn't recommend multiples. I had heard that the new standard for all doctors was not to do them because it is higher risk.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call with results
Describe the specific things that went wrong at NYU Langone Fertility Center.
It was nothing serious at all. I think once or twice I called them to get my results because they weren't sent to me fast enough. But it was not a big issue.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 36
4 IVF
Diminished Ovarian Reserve
Uterine Fibroids
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore always went out of her way to make sure that my questions were answered (no matter how many times I asked the same thing) and made herself really available throughout the process. She never made me feel like I was bothering her or second guessing her medical advice - it was a true partnership and I always felt like I was really being heard.
NYU [Langone Fertility Center] is very efficient. The number of patients can be very intimidating so it is really important to have a good relationship with your doctor - otherwise you can feel like a number. With Dr. DeVore I always felt like I was her most important patient and I imagine she makes everyone feel that way.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore is literally an angel. She was my second fertility doctor and I started with her at a point when I was feeling really down about my circumstances. I have a genetic condition that my husband and I were trying to screen and then found out that I have diminished ovarian reserve. The combination of the two made me feel like there was no chance for success. From the first time I spoke with Dr. DeVore I knew I had the right person on my team. She is brilliant, compassionate and values the doctor/patient relationship. Because of the genetic factors I completed multiple egg retrievals - my first cycle was the best one and I (being superstitious) wanted to recreate that cycle as closely as possible heading into my last one. That included being on birth control when it wasn't necessary and waiting an extra day before starting stims (which is rather unorthodox). Instead of brushing me off, Dr. DeVore welcomed my thoughts and believed that my instincts were valid. She really listened and as a result I had another very successful cycle. Dr. DeVore checked in on me often and made a point to be there for my scans whenever possible. She consoled me when a cycle didn't go well and celebrated the victories as if she was one of my closest friends. I truly believe that she made all the difference in my journey.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
No advice - just know that you picked the best doctor ever.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
I am a patient that needs a lot of hand holding - to understand test results, next steps and all my options. Dr. DeVore always went out of her way to make sure that my questions were answered (no matter how many times I asked the same thing) and made herself really available throughout the process. She never made me feel like I was bothering her or second guessing her medical advice - it was a true partnership and I always felt like I was really being heard.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
For some reason I had great results using birth control and a slightly delayed start. Makes no sense but it worked!
Describe your experience with NYU Langone Fertility Center.
NYU is very efficient. The number of patients can be very intimidating so it is really important to have a good relationship with your doctor - otherwise you can feel like a number. With Dr. DeVore I always felt like I was her most important patient and I imagine she makes everyone feel that way.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Single embryo
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 44
Donor Eggs
Diminished Ovarian Reserve
European
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore treated me with kindness and compassion throughout every step of my fertility journey. She listened and never made me feel like my concerns or anxieties were invalid or not worthy of her time. She is truly one of the first physicians that I ever felt really listened to me...Fertility treatment is hard and it takes time and a lot of tears to get a place of joy. I couldn't have asked for a more compassionate, caring, and intelligent doctor to be paired with on this journey. There aren't enough words to describe my gratitude to Dr. DeVore.
I would have likely benefited from more of an introduction to the clinics services as a whole [at NYU Langone Fertility Center], ie. who to call for what kind of question, but I quickly figured out how things worked. I had a couple of upsetting experiences seeing other doctors during morning monitoring, but with the amount of appointments I had, those were very much the exception. Overall, the clinic's strengths far outweigh its minimal weaknesses.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
When my fertility journey began at NYU I was given an appointment with Dr. DeVore, in part because she had availability at the time I requested. It was only minutes into my first appointment with Dr. DeVore that I got the feeling that I was assigned to the doctor who I was meant to be on this journey with. Fertility treatment is hard and it takes time and a lot of tears to get a place of joy. I couldn't have asked for a more compassionate, caring, and intelligent doctor to be paired with on this journey. There aren't enough words to describe my gratitude to Dr. DeVore.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Know that there are moments of this journey that can be harder than others, but TRUST that you're in the greatest hands possible.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore treated me with kindness and compassion throughout every step of my fertility journey. She listened and never made me feel like my concerns or anxieties were invalid or not worthy of her time. She is truly one of the first physicians that I ever felt really listened to me.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Aleksandra Kostyra)
Aleks was incredibly thorough. If she wasn't available to respond to questions, someone else on her team would follow-up. She never made me feel like I had a "dumb" question and was always willing to explain different aspects of my protocol that I was unsure of.
Describe your experience with NYU Langone Fertility Center.
The team at NYU seems to have their practice down to a science. Just one visit during morning monitoring can show you just how many moving pieces there are how many patients the clinic is working with at any given time. Some mornings were a breeze, but the majority I spent significantly longer in the lobby waiting than I would have liked, despite set arrival times. That part can get quite frustrating, but it always seemed like the team was doing their best to try to manage. I would have likely benefited from more of an introduction to the clinics services as a whole, ie. who to call for what kind of question, but I quickly figured out how things worked. I had a couple of upsetting experiences seeing other doctors during morning monitoring, but with the amount of appointments I had, those were very much the exception. Overall, the clinic's strengths far outweigh its minimal weaknesses.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
None of my donor related expenses were covered - ie. anything related to donor egg and sperm. In addition to those expenses, PGS testing, copays, etc. - my final cost was approximately $30,000
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
9
Age 39
1 IVF
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
[Dr. DeVore] does a good job of balancing giving you information you need but not overloading you with every detail. At a large clinic like NYU, she is available, and would always call me back in a timely manner and give me the time I needed to feel comfortable with our conversations...If you want to see Dr. DeVore more often, be willing to go to the West Side location when she is there--it is also a lot smaller, which is awesome--I was able to see Dr. DeVore for a lot of my monitoring visits by being flexible on location and asking the scheduling nurse where she would be.
NYU is a big clinic, so you need to be ready to advocate yourself and be organized. It can be confusing at first to figure out how everything works and who initiates things, so be prepared to call your Patient Care Coordinator until you get the answers you need. If you want your hand held through everything this might not be the place for you...Your RE is unlikely to be the one doing your procedures (egg retrieval, transfer) unless you are lucky enough to have then on the day they are doing procedures...[nurses] are always friendly and compassionate, and will answer your questions when they call with updates/details.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore is a wonderful doctor. Throughout my treatment with her I have felt like I was getting great care. She does a good job of balancing giving you information you need but not overloading you with every detail. At a large clinic like NYU, she is available, and would always call me back in a timely manner and give me the time I needed to feel comfortable with our conversations. Additionally, it is possible to see her more often as her nurses do a great job of telling you where she will be for monitoring visits so you can adjust your location (East Side or West Side) which I really appreciated!
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
If you want to see Dr. DeVore more often, be willing to go to the West Side location when she is there--it is also a lot smaller, which is awesome--I was able to see Dr. DeVore for a lot of my monitoring visits by being flexible on location and asking the scheduling nurse where she would be.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore really cares about her patients. She is available despite being in a large clinic, and always takes the time needed to make you feel comfortable with the path forward.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Clomid, Gonal-F, Menopur, Cetrotide, Dual trigger
Describe your experience with the nursing staff at NYU Langone Fertility Center.
I LOVE the nurses at NYU Fertility. They are always friendly and compassionate, and will answer your questions when they call with updates/details. The nurses on the 6th floor for retrievals/transfer are awesome and always made me feel at ease.
Describe your experience with NYU Langone Fertility Center.
NYU is a big clinic, so you need to be ready to advocate yourself and be organized. It can be confusing at first to figure out how everything works and who initiates things, so be prepared to call your Patient Care Coordinator until you get the answers you need. If you want your hand held through everything this might not be the place for you. The East Side location is huge and a bit more impersonal. If you want a smaller feel I highly recommend going to the West Side for morning monitoring--it is a smaller and more intimate office and you will see your RE if you go on the days that they are there. Your RE is unlikely to be the one doing your procedures (egg retrieval, transfer) unless you are lucky enough to have then on the day they are doing procedures. I still felt really comfortable with the doctors I did have for these procedures, but it is something to be aware of. This is when having the consistency of the nurses is helpful.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
I was lucky enough to have insurance coverage through my employer.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
With PGT-A testing a single embryo transfer is the recommended approach.
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
There was a little confusing over being able to do a retrieval after the holiday shutdown. I was initially told yes, but when they went to schedule me they were already booked and then I was told that I couldn't do a retrieval--I think some of this was a side-effect of Covid-19 and people trying to get in cycles as they said they had never had to put a limit on the number of people doing retrievals before, but it was still a very frustrating experience.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 35
2 IUI
1 IVF
1 Embryo Freezing
Male Factor
South Asian
Middle Eastern
Income $500K+
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is incredibly empathetic. She treated me always like I was extremely important, my concerns were always valid and there was no question too simple or complicated that she wouldn’t answer...impressively intelligent and knowledgeable. She clearly is up to date on the gold standards with regard to REI and all the most up to date treatments and recommendations...told me very honestly that she would recommend IVF rather than try IUI several more times as she was confident that would yield us better results....
All of the staff [at NYU Langone Fertility Center] were excellent. They clearly know they work in a field where patients are anxious, stressed and emotional. They all show compassion and understanding that this is a difficult time to navigate...The offices are also open 7 days a week. The offices also have an operating room on site so that travel to multiple sites is never required...ease at which to obtain appointments - flexibility for those who need it for work
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore was incredible to work with. Approaching infertility for any reason is a stressful and emotional experience. She always made me feel as though she would be with me every step of the way and would always be honest with her recommendations and thoughts. I would recommend her (and already have) to any patient looking for the perfect doctor to help navigate through the intricacies of infertility. I never once felt as though I would be left alone to figure anything out. She was fantastic and I am forever grateful.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Make the appointment!!!!! You will not regret it.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore is incredibly empathetic. She treated me always like I was extremely important, my concerns were always valid and there was no question too simple or complicated that she wouldn’t answer. She is compassionate and genuinely caring - two rare findings in elite and highly intelligent doctors.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Dr. DeVore is impressively intelligent and knowledgeable. She clearly is up to date on the gold standards with regard to REI and all the most up to date treatments and recommendations. We tried IUI twice - once with natural cycle and the second time with ovulation induction to help increase the number of follicles and increase the chances of fertilization. She then told me very honestly that she would recommend IVF rather than try IUI several more times as she was confident that would yield us better results. She was absolutely right and asked me when we would want to get started - she then ensured that all of my appointments, medications and plans were set far in advance as my schedule is complicated.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Alyssa )
All of the staff were excellent. They clearly know they work in a field where patients are anxious, stressed and emotional. They all show compassion and understanding that this is a difficult time to navigate.
Describe your experience with NYU Langone Fertility Center.
Strengths: ease at which to obtain appointments - flexibility for those who need it for work. The offices are also open 7 days a week. The offices also have an operating room on site so that travel to multiple sites is never required. Weaknesses: nothing really that I can point out.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Well-oiled machine - even during the stressful time of COVID
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
I have pretty good coverage with my job - however PGS isn’t covered and the medications generally aren’t fully covered but I got information from the office for other pharmacies that offer major discounts. We probably spent ~10,000 dollars total.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
She will always work with you to meet your needs and goals. She will also give honest advice about results and risks.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 40
1 IUI
Diminished Ovarian Reserve
European
Latinx
Income $100K - $199K
Consultant
2nd of 3 Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
My treatment [with Dr. Devore] was an IUI with Clomid. I previously completed an IVF cycle at another clinic where I was on the maximum dose of meds. I was a poor responder with only one egg retrieved...Dr. Devore suggested we try the IUI and Clomid because poor responders can sometimes do well with a lighter protocol. That was the case for me and I’m currently 10 and a half weeks pregnant thanks to Dr. Devore’s guidance.
I really appreciated how experienced and patient the nurses were at NYU. They took time to answer questions without making me feel rushed or silly for asking them. When I had concerns or was nervous about something, they helped me be less cowries. I also received calls back quickly. I did not have this experience at the fertility clinic where I was a patient. The nurse who did my IUI has 25 years of experience and I’m sure that contributed to the success of the procedure!
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
After a frustrating experience with another fertility clinic, we are very lucky that we found Dr. Devore. She took the time to listen to my past experiences and evaluated what would be best for my goals based on past fertility treatments. She took time to think through all options rather than prescribing one of the standard IVF protocols. I really appreciate that she took time to call me with updates and to explain processes.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore takes the time to evaluate your individual needs and is very thoughtful about what protocol would be best for your situation. She took time to look at my medical records and history closely and was very collaborative about determining next steps together.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
My treatment was an IUI with Clomid. I previously completed an IVF cycle at another clinic where I was on the maximum dose of meds. I was a poor responder with only one egg retrieved. That egg made it to six days, but was a poor quality blastocyst. In the month I was planning to wait before another IVF cycle, Dr. Devore suggested we try the IUI and Clomid because poor responders can sometimes do well with a lighter protocol. That was the case for me and I’m currently 10 and a half weeks pregnant thanks to Dr. Devore’s guidance.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
I really appreciated how experienced and patient the nurses were at NYU. They took time to answer questions without making me feel rushed or silly for asking them. When I had concerns or was nervous about something, they helped me be less cowries. I also received calls back quickly. I did not have this experience at the fertility clinic where I was a patient. The nurse who did my IUI has 25 years of experience and I’m sure that contributed to the success of the procedure!
Describe your experience with NYU Langone Fertility Center.
The team at NYU is collaborative and professional. The front desk staff always made me feel welcomed and supported. I think the value is good for the service compared to other clinics of a similar level.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
I had to pay out of pocket for my IUI and the associated monitoring. It was about $3,000 combined. I believe the IUI alone was $500.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 34
1 IUI
Unexplained
European
Income $500K+
Business Executive
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We agreed to undergo 3 IUI cycles [with Dr. DeVore] and then IVF if IUI's were not successful...treated me as a human during the entire duration of my treatment. She spent time to ensure she understands the problems we faced and she explained to us all the next steps required to proceed with IUI treatments...She took time to answer all our questions in detail, followed up with us when clarity was needed on test results and most importantly helped us get pregnant within the first IUI cycle. Her ovulation induction nurse Carol was great as well. She performed the IUI and has great bedside manners.
the clinic [NYU Langone Fertility Center] is well located in NYC. The Fertility center on 5th FL is spacious, clean and well run by administrators and nurses. The facility on the west side is also new, modern and well organized and run by support staff. Both facilities were clean and I felt well taken care of during my visits and treatment...team of coordinators and nurses were also very transparent and kept us informed all the time about testing results, upcoming meetings and follow-ups
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore is a caring and excellent professional. She took time to answer all our questions in detail, followed up with us when clarity was needed on test results and most importantly helped us get pregnant within the first IUI cycle. Her ovulation induction nurse Carol was great as well. She performed the IUI and has great bedside manners. Dr. Devore's assistant Christine is also great. she was very receptive and promptly answered all our questions. When we had questions for the doctor she would quickly convey the message to the doctor and we'd receive a call back shortly from the team with an answer. The NYU langone Fertility center staff was also great. everyone was courteous and prompt. I never had to wait more than 5 minutes to be seen. Overall we had a great experience and we'd go back to Dr. Devore and her team to help us conceive again. Highly recommend them to anyone having difficulty getting pregnant.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
understand the procedure recommended, the medication prescribed and ask lots of questions if additional clarity is required.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore treated me as a human during the entire duration of my treatment. She spent time to ensure she understands the problems we faced and she explained to us all the next steps required to proceed with IUI treatments. She recommended we undergo 3 IUI treatments and then IVF is IUI unsuccessful.Her team of coordinators and nurses were also very transparent and kept us informed all the time about testing results, upcoming meetings and follow-ups
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
We agreed to undergo 3 IUI cycles and then IVF if IUI's were not successful. We prepared for and got through the first IUI cycle and 2 weeks later I found out I was pregnant. As soon as I tested positive I went to the office to get a blood test confirmation. The team also measured my HCG level. A week later I went for another blood test and my HCG level was measured again. The 2 weeks later I was scheduled for the first ultrasound at 6 weeks and 5 days. we heard the heartbeat and saw our baby for the very first time. Dr. Devore confirmed all my measurement look great and she recommended a list of OB's to start seeing for the rest of my pregnancy and delivery
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Carol)
Carol and the entire team were great, receptive and great communicators.
Describe your experience with NYU Langone Fertility Center.
the clinic is well located in NYC. The Fertility center on 5th FL is spacious, clean and well run by administrators and nurses. The facility on the west side is also new, modern and well organized and run by support staff. Both facilities were clean and I felt well taken care of during my visits and treatment.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
doctor's fees, ultrasound fees, blood test fees and facility fees
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
a day before the IUI we went in for an ultrasound to ensure I was ready. the nurse/doctor who performed the ultrasound told me I am ready for the procedure the next day. A few hours later Dr. Devore called to clarify that I was not ready and that we'll need to take hormones one more day and then come back for an ultrasound to confirm readiness.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 35
1 Egg Freezing
European
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My injection protocol did not change too much over the course of my cycle; my body responded just as Dr. DeVore had predicted and we were able to retrieve 12 eggs on the 13th day...She was very focused, articulate and compassionate in our in-person interactions. In addition to her medical pedigree and level of consummate care, I thought she was refreshingly honest and very positive and encouraging. It was a joy to work with her and her team at NYU.
At NYU, your first cycle is currently $9200 which includes the first year of cryostorage (billed at $1000/yr thereafter). Eggs are retrieved and stored onsite; they never leave the building unless you file paperwork for an elective transfer...As a patient, even if you are working with an excellent provider, you must be an advocate for yourself to ensure you are not lost in the shuffle. You will meet and speak with so many nurses, administrative professionals, billing representatives et. al. along the way and there is a bound to be at least one individual whose communication style does not align with yours or who seems a bit stressed or rushed that day. Know that you are in control and that you can always call the Main Office number to request a nurse or admin callback. Whenever I asked for clarification
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore was the second endocrinologist whom I interviewed for an elective egg freezing cycle as a single woman. I wanted to take the time to research and to vet my options before embarking on an emotional and physically challenging process with a significant financial investment attached. I liked her immediately and I found her to be very grounded, refreshing and reassuring. We discussed NYU's clinical success rate of autologous live births (resulting from the donor's own eggs) and the pros and cons of other practices. She outlined the process, expectations and next steps for me with great efficiency and clarity and she fully introduced me to her Patient Coordinator and billing team for separate consultations onsite before I left so I had enough information in hand to commit to the practice. I also appreciated that Dr. DeVore is approximately my age and, as such, I felt that I was confiding in a peer who never talked down to me nor judged me. I felt such warmth and presence from her. As a patient, I felt that I had an empathetic cheerleader who was encouraging me while also expertly piloting my medical journey. On our first consultation, she accurately predicted the number of eggs which were ultimately retrieved. When I saw her for 2 of my 5 morning monitoring sessions, she was spot on with her predictions for my prescription adjustments and the days I would ultimately wind up administering my trigger shots and scheduling retrieval. Dr. DeVore continuously managed my expectations. As with any busy clinic, NYU has its share of administrative hiccups. For one of my morning monitoring sessions, the RN accidentally released me after taking bloodwork but before Dr. DeVore was able to see me for my scheduled ultrasound. By the time I had exited the elevator and was standing outside on the sidewalk , Dr. DeVore called me personally to profusely apologize for the miscommunication and to ask if I was able to pop upstairs again to meet with her. It was not a major grievance to me at all, but I appreciated that she accepted accountability and graciously apologized again in person, admitting that it was NYU's fault and not on me as the patient. Dr. DeVore is a class act!
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Meet with her. You will really love her, and I hope you too benefit from her level of care, expertise and compassion.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore is a dream. She was very focused, articulate and compassionate in our in-person interactions. In addition to her medical pedigree and level of consummate care, I thought she was refreshingly honest and very positive and encouraging. It was a joy to work with her and her team at NYU.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
I had a pretty straightforward stims process: 300IU Follistim and 150IU Menopur daily before Ganirelix was introduced followed by Ovidrel and Lupron for the triggers. My cycle spanned 13 days which included 6 blood draws, 4 ultrasounds and a COVID-19 nasal swab test which is mandatory for all NYU procedures requiring anesthesia. My injection protocol did not change too much over the course of my cycle; my body responded just as Dr. DeVore had predicted and we were able to retrieve 12 eggs on the 13th day.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Kimown Peters, Patient Coordinator)
I elected to freeze my eggs during the COVID-19 quarantine in NYC which was a naturally inconvenient (and perhaps anxiety-riddled) time for all involved. This added in some complications to the process i.e. morning monitoring sessions were scheduled (not drop-in); partners and escorts were prohibited from waiting rooms; patients were required to complete COVID-19 nasal swab tests within 5 days of surgery; and patient orientation was a WebEx webinar in lieu of an in-person forum. In spite of these complications, I really enjoyed the entire NYU Langone team including Kimown Peters, my Patient Coordinator; Haley Penny, the Health Educator and licensed social worker who led a socially distant virtual patient orientation (in lieu of a more intimate and traditional in-person orientation); Jean-Ann McKiernan, the RN who explained trigger shots to me; and Taylor and Alyssa, two of the RNs at the main East side location who administered expert and personable care.
Describe your experience with NYU Langone Fertility Center.
Off all of the fertility centers located in NYC, NYU Langone has the longest history and thus some of the best longitudinal data and success rates. On the recommendation of my friends who have also relied on assisted reproductive technology, I took my time to thoroughly research, vet and interview multiple practitioners and clinics. An acquaintance recommended NYU Langone to me because, like me, she went through an elective egg freezing process as a single woman (years before she met her now-husband). I appreciated that she had a positive experience as a single woman navigating the process. It may be important to note that NYU practices a "doctor of the day" rotation when it comes to morning monitoring and to surgical procedures. Dr. Devore oversaw my medical protocol and she reviewed my results daily but I met with her in person 3 times (1 consultation, 2 ultrasounds). NYU has 8 doctors on staff and I met 3 others across the NoMad satellite and East side main locations. I enjoyed all 4 of the doctors whom I met and I always felt that I was receiving expert care. NYU is a bit of a beast. As a patient, even if you are working with an excellent provider, you must be an advocate for yourself to ensure you are not lost in the shuffle. You will meet and speak with so many nurses, administrative professionals, billing representatives et. al. along the way and there is a bound to be at least one individual whose communication style does not align with yours or who seems a bit stressed or rushed that day. Know that you are in control and that you can always call the Main Office number to request a nurse or admin callback. Whenever I asked for clarification or more help, someone always passed the message along and I received a prompt callback. You are already so brave for going through this process...don't be ashamed to be assertive, too!
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
Under my Aetna insurance, I was largely a self-pay patient. Insurance helped to defray my initial consultation ($50 specialist copay) and bloodwork costs but the cycle, anesthesia administration and prescriptions were 100% out-of-pocket. At NYU, your first cycle is currently $9200 which includes the first year of cryostorage (billed at $1000/yr thereafter). Eggs are retrieved and stored onsite; they never leave the building unless you file paperwork for an elective transfer. Anesthesia is an additional $1050, billed separately. I applied for a ReUnite Assist discount (a simple online application) and I received a 20% discount off Follistim and Ganirelix within 24 hours. Even then, out-of-pocket, my prescriptions amounted to nearly $5700. All in, factoring some additional copays to other doctors and fees for elective genetic carrier screening testing, my total investment has been $16k+ before the cost of annual cryostorage and (perhaps) eventual IVF is factored in. It has been a significant financial investment but I am happy with the outcome and the level of care administered.
What specific things went wrong at NYU Langone Fertility Center?
  • Lost appointments
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
(See my above notes...I think that admin mistakes are bound to happen at a clinic of this size, but they never detrimentally impacted my treatment.)
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 36
1 Egg Freezing
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. DeVore was amazing. This was a very hard process for me emotionally and she was always there for me...egg freezing was very personal and something I didn’t necessarily want to do. Dr. Devore was very compassionate during my journey. I had a lot of concerns both with my intended results and costs as I was paying out of pocket. Dr. DeVore listened to all of my concerns as well as my extensive list of questions that seemed to get longer every day...
NYU seems like a well oiled machine. There are longer waits the later in the morning you go. I would recommend early appointments. I felt it was easier/ more convenient to get information over the phone...There are a lot of women going through this, which means there are a lot of nurses. Some are better than others. Some treat you like a number vs. a human...whenever I called or had questions I was reassured by whoever called me back - and I called very often. Sometimes it was hard to get through though...
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
I had my surgery 2 hours ago and already recommended Dr. DeVore to one of my best friends. For me, egg freezing was very personal and something I didn’t necessarily want to do. Dr. Devore was very compassionate during my journey. I had a lot of concerns both with my intended results and costs as I was paying out of pocket. Dr. DeVore listened to all of my concerns as well as my extensive list of questions that seemed to get longer every day. I couldn’t imagine doing this without her.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
It is a little overwhelming to see how many woman are going through fertility treatments. At times during morning monitoring, it is hard not to feel like just a number. But Dr. DeVore was amazing. This was a very hard process for me emotionally and she was always there for me. I talked to her often on the phone and she did her best to make herself available when I had appointments.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
There are a lot of women going through this, which means there are a lot of nurses. Some are better than others. Some treat you like a number vs. a human. But all that mattered to me was that Dr. DeVore didn’t. For the most part, whenever I called or had questions I was reassured by whoever called me back - and I called very often. Sometimes it was hard to get through though.
Describe your experience with NYU Langone Fertility Center.
NYU seems like a well oiled machine. There are longer waits the later in the morning you go. I would recommend early appointments. I felt it was easier/ more convenient to get information over the phone. They also have an app that isn’t necessarily the most helpful- I could never see the messages that were sent to me on the app and would have to log in on my laptop.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
I paid all out of pocket. The procedure was 9200 and my medications cost about 5000. Anesthesia was 1050. The initial consult was 550 + 450 for a telemedicine call.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
9
Age 31 - 32
1 IUI
Anovulation
Endometriosis
PCOS
Recurrent Pregnancy Loss
Income $200K - $499K
Consultant
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
If you want a doctor who will personalize your care, think outside the box, and truly support you through this process...When I was her patient, I felt like I was receiving the highest quality care with the best possible bedside manner. I fully trust her and would highly recommend anyone I know to her. She advocated for me, consulted other doctors when necessary, and really thought outside the box to try and help us be successful. Everyone deserves a doctor like Dr. DeVore.
Pros [at NYU Langone Fertility Center]: great Drs like Dr. Devore and Dr. Fino; because it's smaller than other practices you have a higher likelihood of being able to see your doctor more regularly than other clinics. Cons: nurses can lack empathy, in part because they are so busy...IUI, MRI (adenomyosis), Receptiva (endometriosis)...cannot recommend Dr. DeVore highly enough. Dr. DeVore has ruined me for other doctors - she is smart, thoughtful, detailed, and incredibly caring. At each step of our journey together, I felt like I had a partner in her who was thinking about my case as much as I was - she never made me feel rushed, she answered (and anticipated) my questions and concerns, and made sure I understood all of the details - because she knew it would help put my mind at ease. If you want a doctor who will personalize your care, think outside the box, and truly support you through this process - Dr. DeVore is it!
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore was my doctor through one of my IUI cycles. When I was her patient, I felt like I was receiving the highest quality care with the best possible bedside manner. I fully trust her and would highly recommend anyone I know to her. She advocated for me, consulted other doctors when necessary, and really thought outside the box to try and help us be successful. Everyone deserves a doctor like Dr. DeVore.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Even if you think you've explored all of the options - go see her. She'll surprise you with her ability and interest in looking at your case from all sides and with open mind, an honest opinion, and research to back it up. Really - she's wonderful.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
I cannot recommend Dr. DeVore highly enough. Dr. DeVore has ruined me for other doctors - she is smart, thoughtful, detailed, and incredibly caring. At each step of our journey together, I felt like I had a partner in her who was thinking about my case as much as I was - she never made me feel rushed, she answered (and anticipated) my questions and concerns, and made sure I understood all of the details - because she knew it would help put my mind at ease. If you want a doctor who will personalize your care, think outside the box, and truly support you through this process - Dr. DeVore is it!
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
IUI, MRI (adenomyosis), Receptiva (endometriosis)
Describe your experience with NYU Langone Fertility Center.
Pros: great Drs like Dr. Devore and Dr. Fino; because it's smaller than other practices you have a higher likelihood of being able to see your doctor more regularly than other clinics. Cons: nurses can lack empathy, in part because they are so busy.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
We haven't done IVF with Dr. DeVore
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 35 - 36
3 IUI
1 IVF
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore is one of the most thoughtful and kind doctors and people I've ever met. After losing our daughter at 2 days old (born full term), my husband and I suffered infertility for over a year caused by complications at delivery. Upon meeting us, Dr. Devore was well read on our case and immediately empathetic and sensitive to the many emotions we were feeling. She continued to be this amazing throughout the course of our treatment. We've met many doctors but none as special as her.
The nursing staff [at NYU Langone Fertility Center] was excellent. They were friendly and made me feel comfortable. They also helped provide hope on days that I wasn't feeling too positive. I would never have to question what my IVF dosage would be because they'd call as soon as they received my bloodwork...The clinic is clean, organized, friendly, empathetic, knowledgeable and flexible. They were also very responsive and easy to get a hold of. If I could not see Dr. Devore, the other attending doctor was always up to speed on my situation.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
My husband and I tragically lost our daughter who was born full term at 2 days old. I then suffered complications caused by placenta accreta which caused infertility for almost 2 years. Upon meeting Dr. DeVore, she was incredibly empathetic, kind, sensitive and she developed a plan of action. The thought of more surgeries or beginning fertility treatments after our loss was incomprehensible to me. But Dr. DeVore helped me through it both physically and emotionally. I had two hysteroscopys to remove scar tissue and then we began fertility pills and IUI. We ultimately decided to do IVF and Dr. DeVore was amazing and kept us informed and comfortable every step of the way. We now have many healthy embroys and have decided to use a gestational carrier due to health concerns for me to carry another pregnancy. We believe we will have healthy children and we don't think that would have been possible without Dr. DeVore. She has become one of the most special people in our lives.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Trust her because she cares and has put a lot of thought into her plans.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore is one of the most thoughtful and kind doctors and people I've ever met. After losing our daughter at 2 days old (born full term), my husband and I suffered infertility for over a year caused by complications at delivery. Upon meeting us, Dr. Devore was well read on our case and immediately empathetic and sensitive to the many emotions we were feeling. She continued to be this amazing throughout the course of our treatment. We've met many doctors but none as special as her.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Dr. Devore monitored me very closely and often had me come in more than normal just to make sure my blood/hormone levels and ultrasounds were on track. She made adjustments when necessary. The biggest concern was getting my lining thicker so each month she would try a different method so that she had 'data points.' It also gave her a good idea of what my dosages should be for IVF.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was excellent. They were friendly and made me feel comfortable. They also helped provide hope on days that I wasn't feeling too positive. I would never have to question what my IVF dosage would be because they'd call as soon as they received my bloodwork.
Describe your experience with NYU Langone Fertility Center.
The clinic is clean, organized, friendly, empathetic, knowledgeable and flexible. They were also very responsive and easy to get a hold of. If I could not see Dr. Devore, the other attending doctor was always up to speed on my situation.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
9
Age 33 - 34
Cancer
European
Income $200K - $499K
Only Doc Seen
IVF With Other Docs
Egg Freezing With Other Docs (cancer)
Embryo Freezing With Other Docs (cancer)
Strongly Recommends
Strongly Recommends
Successful
I lost my ovaries due to cancer so I only had limited chances on becoming pregnant with IVF. I’m 34 now and froze my eggs when I was 22. From day 1 Dr. DeVore was determined to figure out a game plan for success. We did one cycle with a transfer and it didn’t implant. Before doing a second cycle we did a mock cycle to test the uterus to see if my past endometriosis issues were the cause or if the timing was off and we needed to transfer at a different time. We discovered the latter was true and went forward with a plan to transfer a day later and increased some of the medicine. We had one embryo left and thawed the rest of my eggs and created fresh embryos.
Strength [of NYU] - Doctors of varying experience to consult with to ensure the right protocol...Weakness - popular center of excellence so it’s a busy wait room...Notes: be detailed and thorough when taking notes and reviewing your treatment cycle...Dr. DeVore is thorough, considerate, patient, and willing to think outside the box which is exactly what you want during IVF...I lost my ovaries due to cancer so I only had limited chances on becoming pregnant with IVF. I’m 34 now and froze my eggs when I was 22.
How was your experience with Shannon DeVore at NYU Langone Reproductive Specialists of New York?
I lost my ovaries due to cancer so I only had limited chances on becoming pregnant with IVF. I’m 34 now and froze my eggs when I was 22. From day 1 Dr. DeVore was determined to figure out a game plan for success. We did one cycle with a transfer and it didn’t implant. Before doing a second cycle we did a mock cycle to test the uterus to see if my past endometriosis issues were the cause or if the timing was off and we needed to transfer at a different time. We discovered the latter was true and went forward with a plan to transfer a day later and increased some of the medicine. We had one embryo left and thawed the rest of my eggs and created fresh embryos. Unfortunately only one embryo from this group looked viable for biopsy, and two embryos appeared to be weak in the Petrie dish and wouldn’t make it to biopsy. Instead of the waiting to see if these embryos would make it to biopsy stage (which was VERY unlikely and basically have them wasted) Dr. DeVore made the now-brilliant decision to transfer both embryos in hopes they might do better in my uterus compared to the Petrie dish- if we hadn’t done this, these embryos were likely to die, but by a miracle chance one of the embryos worked!! I am now 3-months pregnant, and never thought I’d be fortunate enough to see this day come. I can’t convey strongly enough that this is the doctor you should try. You want someone who is going to think about your situation when you leave the office and this is the doctor who will do that.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Reproductive Specialists of New York?
Stop looking and book your consult. Have a list of questions ready and prepare to meet your favorite doctor.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Reproductive Specialists of New York?
I’ve been under the care of specialists for 15 years, sharing to give perspective, and Dr. DeVore is thorough, considerate, patient, and willing to think outside the box which is exactly what you want during IVF.
Describe your experience with NYU Langone Reproductive Specialists of New York.
Strength - Doctors of varying experience to consult with to ensure the right protocol Weakness - popular center of excellence so it’s a busy wait room Notes: be detailed and thorough when taking notes and reviewing your treatment cycle
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Reproductive Specialists of New York
Mineola
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2020, Successful
NPS
10
NPS
10
Age 33
1 IVF
Unexplained
Income $100K - $199K
Operations
3rd of 3 Docs
4 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore knew I had already done a lot of testing that all came back norm which left us scratching our heads. She proposed a mock cycle to do a special exam to test my uterine lining for receptivity. We'll that could have been it! They found I needed 12 more hours of progesterone to be receptive...I didn't realize how bad my past IVF doctor was until I experienced how good it CAN be. She was kind and so sorry for what I had experienced and shared in my determination to get this baby...every single test result and call was given by Dr. Devore
[staff at NYU Langone Fertility Center] are strong and organized and confident and incredibly good at what they do. Every appointment was organized, while busy, what can you expect. It was clean and everyone knew you or knew what you were there for. The positivity was motivating...[nurses at NYU are] So kind, and have a pulse for what you have been and are going through....
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore listened to my journey and didn't put be in a box because I was young. She took every measure and divine timing to ensure I was looked after. I didn't realize how bad my past IVF doctor was until I experienced how good it CAN be. She was kind and so sorry for what I had experienced and shared in my determination to get this baby! She gave us the gift of life and I am so thankful.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
She is amazing and just relax and enjoy and trust the experience. You are in the best hands.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
NYU is a shared practice but every single test result and call was given by Dr. Devore! She even came up to say hi to me when I was waiting to do my retrieval, even though she wasn't the MD on duty. She is the kindest, warmest doctor I was so lucky to have had the pleasure to meet.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Dr. Devore knew I had already done a lot of testing that all came back norm which left us scratching our heads. She proposed a mock cycle to do a special exam to test my uterine lining for receptivity. We'll that could have been it! They found I needed 12 more hours of progesterone to be receptive. It worked!
Describe your experience with the nursing staff at NYU Langone Fertility Center.
So kind, and have a pulse for what you have been and are going through.
Describe your experience with NYU Langone Fertility Center.
No weaknesses. They are strong and organized and confident and incredibly good at what they do. Every appointment was organized, while busy, what can you expect. It was clean and everyone knew you or knew what you were there for. The positivity was motivating and I am forever grateful.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
Out of pocket for special test and some genetic testing, but mostly all was covered by insurance.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Her advice was gold standard!
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5