How was your experience with Shaun Williams at RMA of Connecticut?
Dr. Williams provides a lot of information, and tends to stay on the more positive side of statistics. Whenever a treatment didn't work, the next time I saw him, he always made sure to ask if I was ok. He also seemed very concerned with things we were concerned about.
What's one piece of advice would you give a prospective patient of Shaun Williams at RMA of Connecticut?
Ask questions. Keep in mind, he tells you the most positive statistics he can, and even if everything is perfect, it can still be difficult to conceive.
During treatment, were you treated like a number or a human with Shaun Williams at RMA of Connecticut?
Dr. Williams is very sweet and gentle. I feel like he genuinely has our best interests at heart.
Describe the protocols Shaun Williams used in your cycles at RMA of Connecticut and their degree of success.
I did three IUI cycles with 100mg Clomid, which worked about as good as could be expected. The IUIs did not take. After that, he suggested injectables or Letrazole, but my wife and I decided we would rather try reciprocal IVF instead,since she is about 6 years younger, and we could not know for sure why IUI wasn't working. We are going through that process now.
Describe your experience with your nurse at RMA of Connecticut. (Assigned nurse: Judit)
Judit answered all my emails within the same day. When I had issues getting my medicine because my pharmacy ran out, she put it through to another pharmacy the same day.
Describe your experience with RMA of Connecticut.
2 huge things.
1. We ended up getting an email from our sperm bank letting us know they did not approve our request for reimbursement (which we never requested). Come to find out, the sperm bank mislabeled the vials, and gave me an ICI vial instead of an IUI vial. They used the vial in my first IUI attempt, but never disclosed if they washed the sperm before putting it inside me, and I had pretty bad cramps that time. They did not tell us ANY of this had occured. Had we not received the email from the sperm bank, we would have never known anything was wrong.
2. They initially told us our insurance wouldn't cover infertility treatments and we would have to pay out of pocket. So we took out a loan. When my wife decided to take over, they ran the insurance again and found out we actually did have coverage for everything. This has cost us thousands in interest from loans, and would have significantly impacted the treatments options we selected if we had known certain things were covered.
Describe the costs associated with your care under Shaun Williams at RMA of Connecticut.
The out of pocket rate for IUI was 1200 per cycle with no medication included (medication costed about $120 total for Clomid and Ovidrel).
Testing was covered by my insurance for the most part. Genetic test was $250.
If you did a 3 pack it was $6000 and included 2 injectable cycles if needed.
For Reciprocal IVF, I'm pretty sure we will hit our out of pocket max, and our insurance will cover the rest.
Describe Shaun Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Connecticut.
He was very reluctant to even consider transferring two embryos. I am positive though, it is because we have a very high chance of success. He said there would be 60 percent chance of multiples of we transferred 2 embryos.
What specific things went wrong at RMA of Connecticut?
- Provided conflicting information
- Failed to convey critical information