Shelby Cooper

Parkview Health

Rated 7
Strongly recommend: 33%Don't recommend: 67%7
33% strongly recommend
2 reviews
Humanity
8.7
8.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.7
8.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
10
10
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.5
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Indiana U
Residency
Thomas Jefferson Univ

How Doctor Communicates

not available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Shelby Cooper works at

Parkview Health
Rated 7.6
Neutral: 100%7.6

At 1 office

La Grange
207 N. Townline Rd. Suite 204
LaGrange, IN 46761
(260) 463-9470
Explore Clinic

2 patient reviews

2015 - 2018, Unsuccessful
9
8
Age 32 - 35
3 IUI
2 IVF
Diminished Ovarian Reserve
Native American
Income $100K - $199K
Business Executive
3rd of 3 Docs
Strongly Recommends
Neutral
Unsuccessful
Since I have diminished ovarian reserve, I was on many vitamins, prematals and baby aspirin along with lots and lots of injections [protocols with Dr. Shelby Cooper]...once said "would you rather have multiples or not be pregnant at all". That really hit me when trying to figure out how many embryos to transfer. So we transferred 2, sadly ended in m/c...was always professional and treated me as a top notch patient....always!... a kind hearted doctor. We even cried together when he performed by d and c for my unexpected miscarriage, which he came in on his day off. As a patient who has been trying to conceive for almost 10 years, Dr. Cooper has been so sweet and patient along the way. I would drive 1.5 hours, one way, to see him for each appt.
Nursing staff [at Parkview Health] was not top notch or have the knowledge of Ivf procedures but were very kind...Since the nurses were not the most knowledgeable with Ivf, I had to question a couple things when they relayed the info/protocol to me. With having been thru Ivf before, I had an idea of what to expect with protocols, which helped when in this situation...I spent approx $20,000 out of pocket each time we tried ivf...Clinic staff was nice, just not as knowledgeable as I would prefer when working with Ivf patients. It was extremely difficult to rate the new nurses of Promedica, since I spent a few years seeing Dr. Cooper and having his wife, Louis, as my nurse who was AMAZING! So sweet and always there, for the good and bad times of the different stages of Ivf and all the procedures that led up to transfer. Would do anything to have Louis come back from retirement to be my nurse again.
How was your experience with Shelby Cooper at Parkview Health?
Such a kind hearted doctor. We even cried together when he performed by d and c for my unexpected miscarriage, which he came in on his day off. As a patient who has been trying to conceive for almost 10 years, Dr. Cooper has been so sweet and patient along the way. I would drive 1.5 hours, one way, to see him for each appt.
What's one piece of advice would you give a prospective patient of Shelby Cooper at Parkview Health?
He's a gem and comes highly recommended. The downfall, the nurses at Promedica are not the best as being trained for Ivf patients, but Dr. Cooper will take great care of you!
During treatment, were you treated like a number or a human with Shelby Cooper at Parkview Health?
Dr. Cooper was always professional and treated me as a top notch patient....always!
Describe the protocols Shelby Cooper used in your cycles at Parkview Health and their degree of success.
Since I have diminished ovarian reserve, I was on many vitamins, prematals and baby aspirin along with lots and lots of injections.
Describe your experience with the nursing staff at Parkview Health.
Nursing staff was not top notch or have the knowledge of Ivf procedures but were very kind
Describe your experience with Parkview Health.
Clinic staff was nice, just not as knowledgeable as I would prefer when working with Ivf patients. It was extremely difficult to rate the new nurses of Promedica, since I spent a few years seeing Dr. Cooper and having his wife, Louis, as my nurse who was AMAZING! So sweet and always there, for the good and bad times of the different stages of Ivf and all the procedures that led up to transfer. Would do anything to have Louis come back from retirement to be my nurse again.
Describe the costs associated with your care under Shelby Cooper at Parkview Health.
I have great insurance through my employer (school district), however, with Ivf, all expenses were paid out of pocket. Between the baseline, workup, appts and transfer/retrieval, I spent approx $20,000 out of pocket each time we tried ivf
Describe Shelby Cooper's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Parkview Health.
As Dr. Cooper once said "would you rather have multiples or not be pregnant at all". That really hit me when trying to figure out how many embryos to transfer. So we transferred 2, sadly ended in m/c
What specific things went wrong at Parkview Health?
  • Lost paperwork
Describe the specific things that went wrong at Parkview Health.
Since the nurses were not the most knowledgeable with Ivf, I had to question a couple things when they relayed the info/protocol to me. With having been thru Ivf before, I had an idea of what to expect with protocols, which helped when in this situation.
9
Doctor
Shelby Cooper
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Parkview Health
La Grange
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
6
7
Age 27
5 Fertility Medications
Male Factor
PCOS
Other
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Doesn't Recommend
Neutral
Success w/ Doc Not sure
Dr. Cooper was obviously very knowledgeable and passionate about his field... Initiated IUI cycle with monitoring and medication including clomid and HCG trigger followed by progesterone suppositories. Rationale was due to PCOS and no conception after 4 unmonitored clomid cycle with timed intercourse. However cycle was cancelled due to unforeseen medical circumstances and told IVF/ICSI became only option.
[Parkview Health is a] Small clinic in small town without too long of a wait for consult or follow up appointments. Was apprehensive about IVF retrieval and transfer being completed in another location, but found that this is common in smaller clinics/towns.... Nurse typically seemed disorganized and put in some prescriptions incorrectly that had to be caught by me as the patient and corrected.
How was your experience with Shelby Cooper at Parkview Health?
Dr. Cooper was obviously very knowledgeable and passionate about his field. He was understanding of concerns and empathetic of financial concerns. He gave information in a high level manner that was sometimes hard to comprehend
What's one piece of advice would you give a prospective patient of Shelby Cooper at Parkview Health?
If you are looking for a very small clinic and consistent team this is a good choice. Ask questions and stay informed.
During treatment, were you treated like a number or a human with Shelby Cooper at Parkview Health?
He remembered most details about my situation appointment to appointment however provided a lot of information in a hurried manner.
Describe the protocols Shelby Cooper used in your cycles at Parkview Health and their degree of success.
Initiated IUI cycle with monitoring and medication including clomid and HCG trigger followed by progesterone suppositories. Rationale was due to PCOS and no conception after 4 unmonitored clomid cycle with timed intercourse. However cycle was cancelled due to unforeseen medical circumstances and told IVF/ICSI became only option.
Describe your experience with the nursing staff at Parkview Health.
Nurse typically seemed disorganized and put in some prescriptions incorrectly that had to be caught by me as the patient and corrected.
Describe your experience with Parkview Health.
Small clinic in small town without too long of a wait for consult or follow up appointments. Was apprehensive about IVF retrieval and transfer being completed in another location, but found that this is common in smaller clinics/towns.
Describe the costs associated with your care under Shelby Cooper at Parkview Health.
Blood work and initial consultations were about $5000 before insurance and 1600 after. Unsure what IUI cycle would cost as cycle was cancelled before completion
What specific things went wrong at Parkview Health?
  • Failed to call with results
Describe the specific things that went wrong at Parkview Health.
Prescriptions were called into incorrect pharmacy and one instance of results not being shared when they were received
6
Doctor
Shelby Cooper
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Parkview Health
La Grange
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources