Shona Murray

As a patient my husband and i trusted her. She took the time to talk with us and listen to our concerns and answer all our questions. We never felt rushed with her. We had a complete understanding of the next steps of our care plan.

Write down your questions before the appointment.

Dr. Murray and her staff are wonderful. They made my husband and i feel comfortable and at home. After experiencing 3 miscarriages in 2 years and feeling as though the OBs attitude is “its easy to get pregnant” we were thrilled to be referred to Dr Murray. She was very blunt and honest. I am not a sugar coat it kind of girl. With her honesty she was very compassionate. She listened to our concerns and answered all our questions. We never left rushed during any appointment. Thank you for the amazing care and we can’t wait to hold our little miracle baby.

Since we had 3 miscarriages and all the lab work for me and my husband cane back normal it was difficult to have a single plan. We started with 3 months of vaginal progesterone with no drugs or insemination. After that we added clomid and 3 Roy da of IUI with vaginal progesterone. To our surprise the 3rd IUI took. We would then proceed to IVF but we have a miracle baby growing currently.

The nurses were incredible. They were very helpful with answering questions and if i had a question for them they were always available

I work in a hospital and i think they have the flow of the clinic down!!! Everyone is very friendly and always willing to help. I loved that when i walked in they knew my name without looking at my chart

My insurance covered all doctor visits and diagnostic testing. Insurance did not cover fertility medications or IUI. The cost is very reasonable. It was cheaper then the other clinics around. I also liked they were associated with the university

Dr Murray is a great doctor and is absolutely wonderful at what she does. I really like how she doesn’t sugarcoat, she just tells it like it is and I really appreciate it. You can tell that she values each and everyone of her patients and their care is her top priority.

I would tell a prospective patient that they are in great hands!

I really enjoyed working with Dr Murray and her team. I feel like my health and and how I felt about my care where their top priority. I also really appreciate how if I had any questions after an appointment all I needed to do was email my nurse or call the clinic in which case my questions were always answered In a timely manner. Dr Murray and her staff value each and every patient that walks through their doors and really do try their hardest to help people reach their goals of creating a family. I would recommend this team to anyone I know struggling to conceive.

If I remember correctly I’m pretty sure I was on an agonist Proto call. I was prescribed Gonal-F, menopur and cetrotide. The only bump in the road we had with these medicines was that I was a slow responder and we had to increase the dose at one point. Other than that everything went smoothly. When it came to egg retrieval we discovered that my egg quality is not very good but that is because of past medical history.

Genie is absolutely wonderful and makes you feel welcomed and a little less nervous when you’re in her presence. She’s great at explaining medications and how to administer them, and Addressing any questions you may have in a timely manner.

I couldn’t be happier with this clinic. I think they are the best and I would recommend them to everyone I know. Everyone strives to help you along this process and make it go as smoothly as possible. The clinic is clean and the front desk staff has always been welcoming.

We were completely self pay as our insurance didn’t have any ivf coverage. However prices were Discussed with us Before we even started.

In my case because of my medical history Dr Murray my husband and myself decided to only transfer one embryo.

Dr. Murray was very knowledgeable. She seemed to understand the burden that infertility carries too. She would comfort to the best of her abilities after every failed cycle and had a positive attitude moving forwars. My only complaint I had is that I wanted a surgery done to get me a set in stone diagnosis and to remove my hyrdo. She refused to do the surgery saying that it wouldn't make a difference. After seeing a new doctor I found out that my blockage was on the wrong side and a hydrosalpinx really does "make a difference".

If you feel like something needs to be done to benefit you before moving on to ivf be vocal and firm about it.

She was very caring. Her bedside manner was exceptional. She thought IVF was our only option but still tried her hardest with injections to achieve pregnancy. She understood that with Tricare not covering IVF that we couldn't afford it.

We did approximately six cycles of gonal-f with trigger shot one of those cycles we added in menopuer (sp?) and cetrotide (sp?). The idea was to get follicles on my left ovary that had an open tube. The radiologist who did my hsg had been wrong about my diagnosis and my left side was blocked all along. All in all no cycles worked.

Jenny was the nurse who did most of my ultrasounds for monitoring. She is the sweetest, most caring nurse I have ever met in all my years of seeing doctors for infertility.

The clinic is very clean and organized. It was very rarely busy so they gave me the feeling that I was a person and not a number. There wasn't ever any confusions an who you were. The ladies at the desk after a few times knew your name and little bits of about you so that made for a more personable experience.

Everything was covered by Tricare for me. There was one time they coded something wrong and I got a bill but once I called they corrected it the same day.

When I first met Dr. Murray she was skeptical that I even had infertility even though we had been trying to conceive for a year and I was convinced there was something wrong. She wanted us to continue trying on our own for several more months and I refused and we began timed intercourse cycles.

Make sure you are your own advocate and familiarize yourself with different treatment options, etc.

My first encounter with Dr. Murray I felt like she really cared about me as an individual and would work well with us to achieve our goals of pregnancy. However, as the months progressed she became more blunt, rushed, and sometimes came across as uncaring.

Began with timed intercourse cycles. She wanted me to bypass clomid and letrozole completely because she didn't believe they had good results (even though I had never tried either of those) and placed me on follistim/gonal f. Although she monitored me very closely, when I did not respond to the medication as she had hoped she began to become openly very frustrated; she told me that she had "never" had a patient like me before and she wanted me to bypass IUI (without trying with clomid/letrozole) and go to IVF. She also quoted the success statistics per cycle of timed intercourse with injections to be the same or higher than an IUI cycle. I'm a RN and we left her care after I spent time reading the medical guidelines and newest published research studies which I was fortunate to have access to- all of which contradicted her approach.

The nurses were wonderful and probably the reason I stayed as long as I did. Jeanie did most of my monitoring appointments and was always so incredibly kind. She comforted me many times when I was in tears about the results of the ultrasound. She also was incredibly thoughtful about preserving my privacy during ultrasounds (such as keeping the room dark, drape in place, etc). The few ultrasounds I had with Dr. Murray she kept the lights bright, and threw the drape completely off me.

Strengths: Small office which makes it easier to not feel like a number. Typically don't have to even sign in after the 2nd appointment. Nurses are amazing. Lab technicians are also very kind. Weaknesses: ultrasounds were never completed on Saturday only Sunday which I felt for optimal timing should be open 7 days a week. Weekend appointments are with whoever is on call and they don't convey their results to the primary doctor. I had a cycle cancelled due to lack of communication between the on call provider. Monitoring appointments typically ALWAYS ran behind by about 1 hr. Billing can be difficult to coordinate with insurance-I was told my insurance definitely would not cover IUI which turned out to be false.

Most was paid by insurance

Dr. Murray was curt and unsympathetic at times. Did not communicate with the staff about my treatment and was frustrated with me for their mistakes. She did not perform any of the big parts of my transfer. At my final appointment she made incredibly rude comments about my fertility moving forward and the future of our family. She also made very negative assumptions about my condition that were not backed up by any tests whatsoever.

Be your own advocate and speak up. Don't trust them to communicate well and ask questions about your care. She would not be the doctor I would choose to see in this practice. Always ask them to test first before they make assumptions about your care. If there is a change in drugs, make sure that all staff are on the same page and that you are not prescribed wrong medications.

Many mistakes were made, no sympathy or concern. Communication about treatment was extremely poor. Appointments were very brief and comments were made about adoption that were extremely insensitive to our situation.

We used birth control, estrogen patches and vaginal progesterone. We used ultrasounds to check lining and a stitch was put in my cervix for the transfer.

Many communication issues, messed up medications, forgot to send schedules, sent wrong dates on schedules and failed to follow up. I had to call numerous times in a 3 month period to clear up mistakes, to get correct dates, to handle medication that was given in error and to clarify and follow up on misdirection of my care.

The receptionist is extremely unfriendly and can be rude when asked questions. The nursing staff seems uninformed and made several mistakes in my time there. I had to follow up on things they told me they would take care of and everything seemed disorganized. No one assisted us with understanding the financial pieces and discussing insurance. We were made to feel that using our insurance was wrong and a pain for them. We were also given different pricing by different people, charged for procedures that never took place and got attitude for trying to clarify financial or insurance questions.

Our transfer cost in total around 7 thousand including medications.

Dr. Murray seems competent, but she doesn’t seem to really care about me as an individual. She also came across as too busy for questions and impatient at times. Also, they don’t have access to all tests that may need to be done and didn’t refer elsewhere.

Ask if there’s anything else that should be looked into that isn’t offered at this office.

She didn’t seem to want to hear my questions or acknowledge my concerns.

Try IUI 3 times and consider IVF if unsuccessful. She suggested not removing fibroids (some about 7cm). First iui was with clomid, second with letrazole.

The nurses here are very good and caring. They are not super easy to get a hold of,but do get back to you in a reasonable time. The front office staff is very friendly—Shelly is very compassionate and always helpful. The gal who takes blood is super nice too.

They don’t offer details of your visit through the portal (only description is “ultrasound” or “labs”), so you have to pay for all your records. It takes a long time to get an initial appointment (2 months). The doctors aren’t super friendly, but the staff is good.

IUI is about $500 with the 40% discount. Ultrasounds are around $240, but our insurance covered those. The really stressful part is that if you want to try billing insurance, you lose the 40% discount. Seems really unfair and the front desk won’t work with you on it. I called the billing department, though and was able to work out the discount when insurance didn’t cover the IUI.

Dr. Murray really does recommend what she thinks is best but if you have other feelings she will listen and take your wants into consideration as well.

As with the entire journey, be your own best advocate. Be educated and if you feel you should be taking a more or less aggressive course of treatment say something.

Dr. Murray was amazing. She really talked me through everything and she took into consideration my feelings and what I wanted and how I wanted to proceed in terms of treatment plans.

I suffer from PCOS so they had to watch for OHSS. So they did entry of monitoring. I was surprised when they for 21 eggs. 17 fertilized through icsi and 8 made it to 5 day blasts.

The staff is amazing at the office. I had grown close to many. A few of the girls even held the local Resolve infertility support group which provided me with all the support I needed through many difficult times.

I think their team of embryologists are wonderful. Very skilled. They have two locations, one in Colorado Springs and one in Denver. All retrieval and transfers are done up in Denver. But all monitoring can be done in Colorado Springs which was convenient to me. They really try to help make sure they are using what insurance benefits are available. And if there are any trials or anything to try those as well.

I believe my IVF cycle was around $15,000 with meds and embryo storage. IUI cycles were around $3,000 with meds.

Very heartwarming experience with her. I felt listened to and she shows compassion. I always left my visits feeling good and knew what to expect next. My husband felt better about Dr Murray then anyone else we had seen

Ask questions. Have everything written down

She was the best doctor I have seen to date . She was personable and blunt and gave me all the information I needed

The nurses were awesome and saved me from hitting my head when I passed out while drawing blood

A weakness would be when we tried to get in to the male infertility doctor in Denver. That process took a long time. And we haven’t finished that process and my husband is deploying so now we will have to wait another seven months. But this clinic is great we love going there.

I don’t remember what everything cost but all together with me and my husband it was going to cost around 28,000

Dr. Murray is very professional and very patient with me. I say this because I can ask a lot of questions. She is very nice and ensures that I fully understand everything. She keeps up on new news that comes out and informs you of the possible outcomes.

Be very open for the best results.

She goes into depth and takes her time to ensure you understand the process and what's going on.

I am currently see her and I am trying to get the money together to move forward.

The clinics employees are all great and show compassion for everyone. The staff ensures that everything is taken care of and you understand before leaving. For new patients just make sure you have insurance Information and or referrals before starting anything.

I am still in the middle of figuring out financing. Out of pocket I believe is $14,000 plus roughly $5000 for medications and $5400 for genetic testing.

she seems very knowledgeable and that is important, but she didn't seem invested in my treatment at all. she is not passionate about what she does,

be ready to be your own advocate ask a lot of questions, and do your own research on what may be good for your individual case of infertility

care is not personalized to me, I feel like she treats me as just another case

our treatment started with femara as we had tried clomid for 4 cycles with my gynecologist. she raised my level of femara each cycle or added a steroid (cant remember the name now) each cycle I would show a follicle and all but one cycle used ovidrel to induce ovulation. the last cycle we used ovidrel and iui.

caring compassionate knowledgeable and caring

they are very quick to return messages and reschedule appointments when treatments demand so, even if it is on the weekend. very kind very helpful

She was very personable and listen to all of my concerns. She gave me all of the information I needed to make my own decisions. She did not tell me what to do, but gave me information to make my own decisions.

See her!

Listen to what I had to say. Very caring about my issues

Trying to get me pregnant without spending a fortune!

Listened to me

Small and intimate. Staff get to know you well. Everyone is pleasant and care about me. Spend time answering my questions. Good experience overall. Occasionally appointments run late. It was a good place to go under a stressful situation.

Very compassionate . Understood frustration associated with treatment. Treated me as as individual. Available to review all questions. I always felt as if I understood the process . She works well with the rest of the team to explain things. Reviewed all options and did not push me to a particular option. Was very attentive to cost and success of each treatment and left choices to us. We did not feel pushed into a treatment .

Go see her!

Listen to all my questions and gave in depth answers

Due to my low reserve I was placed on a high dose stimulation. I got pregnant and have extra embryos available.

She was very kind

Answered all questions. Very kind

About $15,0000

She recommended single transfer