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Shona Murray

Shady Grove Fertility Colorado

Rated 7
Strongly recommend: 50%Neutral: 12%Don't recommend: 38%7
50% strongly recommend
25 reviews
Humanity
7.4
7.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.9
7.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.6
5.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.4
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Queens U.
Residency
Queens U.
Fellowship
U. of Kentucky

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Shona Murray works at

Shady Grove Fertility Colorado
Rated 9.7
Strongly recommend: 100%9.7

At 2 offices

Denver
8200 E. Belleview Ave
Denver, CO 80111
720-704-8221
Colorado Springs
4125 Briargate Prkwy
Colorado Springs, CO 80920
719-314-3333
Explore Clinic

25 patient reviews

Most Recent
Strongly Recommend
50%
Neutral
12%
Don't Recommend
38%
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 37
1 IVF
Unexplained
European
Income $100K - $199K
Sales Representative
Strongly Recommends
Strongly Recommends
Successful
Review of
[Dr. Shona Murray] was always willing to answer any questions that we had, and she really made it seem as though she was truly in tune with my particular treatment...I was a little unique in that I have a very difficult cervix due to past leep procedures. She was always up front that the transfer could be challenging if not impossible because of it. I felt she was very thorough in making sure that we did several trial transfers to see how my cervix would respond prior to her putting me through the process of egg retrieval. She was very caring in her efforts to help us get pregnant but, was also, very honest in the potential hiccups/set backs that could occur.
staff [at Advanced Reproductive Medicine (U of CO)] was always willing to answer any questions that we had...Jody and Jeannie [nurses] were amazing at helping me to understand all of the medication that I needed to take, how to administer it, and when...IVF Cycle - $11,000 Embryo Storage - $500/yr Hospital Egg Retrieval - $2800 Dr.s Clinic Genetic Testing - $3000 Genetic Testing Lab - $2200 Prescriptions - $3000...The staff was very professional, and caring. All were great! They all recognized me and the receptionist always called me by name when I came in. The nurses who did the blood draws/blood pressure were always great too!
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr. Murray was very thorough in her review of my case. She did a great job of explaining how the process would work up front so, that we could make an informed decision about egg retrieval, genetic testing, and the embryo transfer. I was a little unique in that I have a very difficult cervix due to past leep procedures. She was always up front that the transfer could be challenging if not impossible because of it. I felt she was very thorough in making sure that we did several trial transfers to see how my cervix would respond prior to her putting me through the process of egg retrieval. She was very caring in her efforts to help us get pregnant but, was also, very honest in the potential hiccups/set backs that could occur.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Be prepared for candid conversation about your treatment and don't expect any sugar coating. She will do her best to help you in starting a family.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr. Murray and her staff was always willing to answer any questions that we had, and she really made it seem as though she was truly in tune with my particular treatment.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
We did several trial transfers prior to egg retrieval and official transfer to make sure my cervix was going to respond appropriately for optimal treatment.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
Jody and Jeannie were amazing at helping me to understand all of the medication that I needed to take, how to administer it, and when. Any question or issue that I had they were more than happy to help answer.
Describe your experience with Advanced Reproductive Medicine (U of CO).
The staff was very professional, and caring. All were great! They all recognized me and the receptionist always called me by name when I came in. The nurses who did the blood draws/blood pressure were always great too!
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
IVF Cycle - $11,000 Embryo Storage - $500/yr Hospital Egg Retrieval - $2800 Dr.s Clinic Genetic Testing - $3000 Genetic Testing Lab - $2200 Prescriptions - $3000
Describe Shona Murray's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
Dr. Murray very strongly advised in the transfer of one embryo because of the potential health risk to child/mother if it had resulted in a multiple birth. She also recommended based on the rate of success that one embryo be transferred. My husband and I were not trying to have multiple children so we did take her advice, but she was always up front that she would transfer more than one if that was our decision.
10
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
8
9
Age 37
3 IUI
1 IVF
Endometriosis
Other
European
Income $100K - $199K
2nd of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Review of
She [Dr. Murray] did recommend doing our IVF with half of the eggs fertilized with ICSI because we did not know why we have not had success yet in getting pregnant. My eggs didn’t respond well to the ICSI, but I appreciated her reasoning for doing half and half: she didn’t want us to end up with no embryos due to an unknown fertilization problem...She very strongly encouraged us to only transfer one embryo at a time due to the risks associated with a multiple pregnancy, as well as the increased chances of identical twinning with IVF and the pregnancy risks being greater even in a single pregnancy than the non ivf population
Overall the clinic [Advanced Reproductive Medicine U of Co] is great, the staff usually all works together seamlessly. However due to the fact that it is run by a “learning hospital” there have occasionally been people in the office who seem to not know what is going on. Typically the staff is knowledgeable and friendly, and knows what they are doing...Most of the building is dedicated to the children’s hospital, and I have yet to have had a trip there where I have not seen a baby on my way in or out. This can be very difficult for some people depending on where they are in their fertility journey
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
She is a wonderful doctor who recognizes our goals and is doing the best she can to help us achieve them. We haven’t seen her much, and all procedures have been done by others, but it seems that she has great communication about what is going on and is always up to date on our treatment
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Very understanding of our concerns, answers every question thoroughly. Recognizes that there are many factors at play, but wants to do what gives us the best chance of success
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
She did recommend doing our IVF with half of the eggs fertilized with ICSI because we did not know why we have not had success yet in getting pregnant. My eggs didn’t respond well to the ICSI, but I appreciated her reasoning for doing half and half: she didn’t want us to end up with no embryos due to an unknown fertilization problem
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
They are always very thorough, and always call me back to answer my questions
Describe your experience with Advanced Reproductive Medicine (U of CO).
Overall the clinic is great, the staff usually all works together seamlessly. However due to the fact that it is run by a “learning hospital” there have occasionally been people in the office who seem to not know what is going on. Typically the staff is knowledgeable and friendly, and knows what they are doing. One big drawback for many people undergoing infertility treatment is that the clinic shares its building with a children’s hospital doctors office. Most of the building is dedicated to the children’s hospital, and I have yet to have had a trip there where I have not seen a baby on my way in or out. This can be very difficult for some people depending on where they are in their fertility journey and can occasionally seem a little inappropriate that a better location wasn’t chosen
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
Being mid-treatment for IVF I don’t have a full picture of what billing will ultimately look like for the whole treatment cycle, though I do have insurance coverage with a high deductible, and a $7000 out of pocket maximum, of which the last $2800 was met during egg retrieval. The clinic offers a cash-pay IVF which covers all but medication for around $16,000 though, and they ask at the beginning of every appointment if they are billing insurance or if it’s cash pay
Describe Shona Murray's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
She very strongly encouraged us to only transfer one embryo at a time due to the risks associated with a multiple pregnancy, as well as the increased chances of identical twinning with IVF and the pregnancy risks being greater even in a single pregnancy than the non ivf population
8
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
5
7
Age 36
1 IUI
Endometriosis
European
Income $50K - $99K
Teacher
Doesn't Recommend
Neutral
Unsuccessful
Review of
At the beginning, Dr. Murray seemed really patient and I was excited to work with her. It took us a few months between our initial appointments before we decided to try IUI. ... I am 36. I have very regular cycles (26-28 days), and my husband's sperm looks, for the most part, good. There was a slight possibility of a motility issue. I have one endometrial cysts (about 5cm) on each ovary. ... We recently went through our first IUI cycle.
Communication about pricing was a challenge. I was given one price and charged something else. Though, I was able to talk to the clinic [Advanced Repro Med (U of CO)] and get a bill changed because I was given a price that was half of what I'd been charged. ... I felt listened to and my questions were answered. I did feel like I had reexplain myself/situation each time, or remind them of one thing or another, though.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
At the beginning, Dr. Murray seemed really patient and I was excited to work with her. It took us a few months between our initial appointments before we decided to try IUI. Once we did decide to go that route, I had several appointments, ultrasounds and the IUI and I didn't see her for even one of those appointments. It was only nurses, who I felt listened to by, but it was surprising and disappointing to not see the doctor again.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Be prepared with lots of questions because that's how you'll get most of your information.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
With the nurses, I felt like I was paid attention to, and like my questions weren't annoying. With Dr. Murray, she didn't explain very much to me and I wasn't sure if I was asking the right questions. I just wished she'd have spend more time helping me understand why we were struggling with fertility.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
We recently went through our first IUI cycle. I was prescribed Clomid for 5 days and then vagifem for another five days. Once my follicles (1, maybe 2) reached 18cm, I gave myself the trigger shot. I was inseminated 36 hours later. The cycle did not end in pregnancy. I'm not certain what the rational was behind trying the IUI cycle other than we'd been trying to conceive for a year and a half and I am 36. I have very regular cycles (26-28 days), and my husband's sperm looks, for the most part, good. There was a slight possibility of a motility issue. I have one endometrial cysts (about 5cm) on each ovary.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
I had a couple different nurses, and I don't remember names. Each one was compassionate and kind. I felt listened to and my questions were answered. I did feel like I had reexplain myself/situation each time, or remind them of one thing or another, though.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Communication about pricing was a challenge. I was given one price and charged something else. Though, I was able to talk to the clinic and get a bill changed because I was given a price that was half of what I'd been charged. They listened to me, and helped get that taken care of, though it was a frustrating process. The clinic is comfortable, the consultation rooms are nice. I would say there was nothing strikingly awesome or terrible about it.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
I'm not positive on all these numbers, but here are my guesses. My insurance didn't cover anything so these may be reduced prices. Consultation- $250 (?) HSG- $800 HSG follow up appt $250 Ultrasounds- $250 IUI $450 Again these are guesses, I don't remember exactly.
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Advanced Reproductive Medicine (U of CO).
I'd been scheduled for an STD test, and the clinic (not the fertility clinic, but the testing lab) was going to charge me $950. I called and asked the clinic about it and they said to tell them it was through the fertility clinic that I needed this test done, in which case it'd only cost $125. They hadn't provided that information to me beforehand, and I almost paid $950.
5
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
8
8
Age 26 - 27
Male Factor
Uterine Fibroids
Unexplained
European
Black or African-American
Income $0 - $49K
4th of 4 Docs
Neutral
Neutral
Success w/ Doc Too early to know
Review of
I do believe Dr. Murray is stellar at her job and trustworthy just based on the few times I have visited with her. She has always made sure to hear out my concerns and questions while also including my input in all decisions.... I am on the antagonist protocol with icsi currently which starts with birth control and then progresses to injectables. Dr. Murray suggested this treatment plan for me because we have unexplained infertility with a male factor.
This clinics strengths [U of Co] are success rates, location, knowledge, and a wide array of options for infertility. This clinics weaknesses are the time it takes to get scheduled and the nurses who work the front desk can be pretty snappy and moody. If they worked on their customer service I would not have a single complaint thus far.... the nurse staff and doctors rotate days of the week. All of three of the doctors share two primary nurses and four support nurses.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
I do believe Dr. Murray is stellar at her job and trustworthy just based on the few times I have visited with her. She has always made sure to hear out my concerns and questions while also including my input in all decisions. I am currently still in the process of ivf so I can’t speak to her results just yet but so far I am comfortable that she knows exactly what she’s doing and I will have a great outcome.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
She is straight to the point and very blunt so be prepared to have a little tougher skin. Don’t expect to see her much if going through ivf you will mostly be working with the nurses. Also, must have a flexible schedule as this office is always booked.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr. Murray has definitely treated more so like a human than a number. She is very understanding and listens to how you feel. She also includes your opinion in every decision but is very blunt and straight to the point in the same context.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
I am on the antagonist protocol with icsi currently which starts with birth control and then progresses to injectables. Dr. Murray suggested this treatment plan for me because we have unexplained infertility with a male factor. I began taking birth control as instructed and when I went in for baseline they noticed my body was still very much trying to ovulate in its own. We are now trying to restructure our strategy while I stay on birth control. Dr. Murray and the nurses are discussing starting me on a natural start protocol of the follicle does not decrease in size.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
This clinic is not a typicuclinic as it is a satellite office for the actual facility in Denver, Colorado. So the nurse staff and doctors rotate days of the week. All of three of the doctors share two primary nurses and four support nurses. The two primary nurses are very kind and know what they are doing. They work closely with you through the protocol helping you with anything you need and will answer any question.
Describe your experience with Advanced Reproductive Medicine (U of CO).
This clinics strengths are success rates, location, knowledge, and a wide array of options for infertility. This clinics weaknesses are the time it takes to get scheduled and the nurses who work the front desk can be pretty snappy and moody. If they worked on their customer service I would not have a single complaint thus far.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
Around 16,000 not including medications.
Describe Shona Murray's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
I did ask if multiple embryo transfer was an option at this clinic and I was told they do not perform multiple embryo transfers unless under special circumstances.
8
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2019, Unknown Success
10
10
Age 31
Fertility Medications
Other
European
Income $50K - $99K
Nurse or HC Services
5th of 5 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Murray was the first doctor to see my case as unique and address as many questions and concerns as possible....she thoroughly reviewed my file that is almost 8 years of records on infertility, listened to my story and concerns, was willing to run extra tests, made suggestions, not demands. she personally sat with us multiple times for discussions and review of my results.
They [Advanced Reproductive Med] are efficient, clean, friendly, and thorough. I receive follow-up calls and messages through the UC Health app, which is very convenient. Dr. Murray has personally called me for questions and follow-up.... They are so friendly, and they always great me by name. We tell stories and make each other laugh. They have always been professional and kind to me and my husband.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr. Murray was the first doctor to see my case as unique and address as many questions and concerns as possible. She heard me. She heard my husband. Her in-depth look into my records helped her see what some potential causes were, unlock previous doctors who made assumptions and didn't listen when I said "We already tried that" or "I don't want to wait 3 more months", etc. I felt like we had equal conversations of both listening and talking; we weren't just talked at and rushed out.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Have your records together and know she will tell it like it is.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
she thoroughly reviewed my file that is almost 8 years of records on infertility, listened to my story and concerns, was willing to run extra tests, made suggestions, not demands. she personally sat with us multiple times for discussions and review of my results. she approached my case as unique and sought out the 'why' and ways to increase fertility, not just throw medicine at everything.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
My last doctor wanted me to go on letrezol before he referred me to Dr. Murray. She looked at my tests and procedures and said she wanted to learn as much about me as possible to make sure medication would even work, in case my body wasn't fully able to be pregnant since it had been 8 years. She updated my bloodwork to check hormones and lipids, resulting in an increase in my bromocriptine dose, but she also spotted some irregularities in my HSG from 5 years ago. She had me come in for a Femvu, which is when her suspicions were confirmed about me having polyps. From that point I am scheduled for a hysteroscopy in a month. She said after my recovery we will wait a couple months and see if we conceive, then we will look into fertility drugs. She also prescribed vitamin D and is looking into ways to increase fertility avoiding hormones if possible, per our request.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
They are so friendly, and they always great me by name. We tell stories and make each other laugh. They have always been professional and kind to me and my husband.
Describe your experience with Advanced Reproductive Medicine (U of CO).
They are efficient, clean, friendly, and thorough. I receive follow-up calls and messages through the UC Health app, which is very convenient. Dr. Murray has personally called me for questions and follow-up.
10
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 29 - 30
3 IUI
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Nurse or HC Services
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Review of
We started with 3 months of vaginal progesterone with no drugs or insemination [with Dr. Shona Murray]. After that we added clomid and 3 Roy da of IUI with vaginal progesterone. To our surprise the 3rd IUI took...She was very blunt and honest. I am not a sugar coat it kind of girl. With her honesty she was very compassionate. She listened to our concerns and answered all our questions. We never left rushed during any appointment. Thank you for the amazing care and we can’t wait to hold our little miracle baby.
It [Advanced Reproductive Medicine] was cheaper then the other clinics around. I also liked they were associated with the university...i think they have the flow of the clinic down!!! Everyone is very friendly and always willing to help. I loved that when i walked in they knew my name without looking at my chart...staff are wonderful. They made my husband and i feel comfortable and at home.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
As a patient my husband and i trusted her. She took the time to talk with us and listen to our concerns and answer all our questions. We never felt rushed with her. We had a complete understanding of the next steps of our care plan.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Write down your questions before the appointment.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr. Murray and her staff are wonderful. They made my husband and i feel comfortable and at home. After experiencing 3 miscarriages in 2 years and feeling as though the OBs attitude is “its easy to get pregnant” we were thrilled to be referred to Dr Murray. She was very blunt and honest. I am not a sugar coat it kind of girl. With her honesty she was very compassionate. She listened to our concerns and answered all our questions. We never left rushed during any appointment. Thank you for the amazing care and we can’t wait to hold our little miracle baby.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
Since we had 3 miscarriages and all the lab work for me and my husband cane back normal it was difficult to have a single plan. We started with 3 months of vaginal progesterone with no drugs or insemination. After that we added clomid and 3 Roy da of IUI with vaginal progesterone. To our surprise the 3rd IUI took. We would then proceed to IVF but we have a miracle baby growing currently.
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Jodi and Jennie)
The nurses were incredible. They were very helpful with answering questions and if i had a question for them they were always available
Describe your experience with Advanced Reproductive Medicine (U of CO).
I work in a hospital and i think they have the flow of the clinic down!!! Everyone is very friendly and always willing to help. I loved that when i walked in they knew my name without looking at my chart
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
My insurance covered all doctor visits and diagnostic testing. Insurance did not cover fertility medications or IUI. The cost is very reasonable. It was cheaper then the other clinics around. I also liked they were associated with the university
10
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unsuccessful
5
5
Age 34 - 37
1 IUI
Uterine Fibroids
Unexplained
Other
European
Income $50K - $99K
Teacher
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
She didn’t seem to want to hear my questions or acknowledge my concerns.... Dr. Murray seems competent, but she doesn’t seem to really care about me as an individual. She also came across as too busy for questions and impatient at times. Also, they don’t have access to all tests that may need to be done and didn’t refer elsewhere.... Try IUI 3 times and consider IVF if unsuccessful. She suggested not removing fibroids (some about 7cm). First iui was with clomid, second with letrazole.
They [U of Co] don’t offer details of your visit through the portal (only description is “ultrasound” or “labs”), so you have to pay for all your records. It takes a long time to get an initial appointment (2 months). The doctors aren’t super friendly, but the staff is good.... The nurses here are very good and caring. They are not super easy to get a hold of,but do get back to you in a reasonable time. The front office staff is very friendly—Shelly is very compassionate and always helpful. The gal who takes blood is super nice too.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr. Murray seems competent, but she doesn’t seem to really care about me as an individual. She also came across as too busy for questions and impatient at times. Also, they don’t have access to all tests that may need to be done and didn’t refer elsewhere.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Ask if there’s anything else that should be looked into that isn’t offered at this office.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
She didn’t seem to want to hear my questions or acknowledge my concerns.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
Try IUI 3 times and consider IVF if unsuccessful. She suggested not removing fibroids (some about 7cm). First iui was with clomid, second with letrazole.
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Jodi and Jeannie )
The nurses here are very good and caring. They are not super easy to get a hold of,but do get back to you in a reasonable time. The front office staff is very friendly—Shelly is very compassionate and always helpful. The gal who takes blood is super nice too.
Describe your experience with Advanced Reproductive Medicine (U of CO).
They don’t offer details of your visit through the portal (only description is “ultrasound” or “labs”), so you have to pay for all your records. It takes a long time to get an initial appointment (2 months). The doctors aren’t super friendly, but the staff is good.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
IUI is about $500 with the 40% discount. Ultrasounds are around $240, but our insurance covered those. The really stressful part is that if you want to try billing insurance, you lose the 40% discount. Seems really unfair and the front desk won’t work with you on it. I called the billing department, though and was able to work out the discount when insurance didn’t cover the IUI.
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Failed to convey critical information
Describe the specific things that went wrong at Advanced Reproductive Medicine (U of CO).
The nurse forgot to tell me to order my ovidril online. Prescription was in, but I didn’t know that I needed to order it and where from. They need a step by step process sheet for new patients.
5
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2017 - 2018, Successful
10
10
Age 24 - 25
1 IVF
Male Factor
Poor Egg Quality
European
Latinx
Native American
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
I really enjoyed working with Dr Murray and her team. I feel like my health and and how I felt about my care where their top priority. I also really appreciate how if I had any questions after an appointment all I needed to do was email my nurse or call the clinic in which case my questions were always answered In a timely manner. ..I really like how she doesn’t sugarcoat, she just tells it like it is and I really appreciate it. You can tell that she values each and everyone of her patients and their care is her top priority.
I couldn’t be happier with this clinic [U of Colorado]. I think they are the best and I would recommend them to everyone I know. Everyone strives to help you along this process and make it go as smoothly as possible. The clinic is clean and the front desk staff has always been welcoming...Genie is absolutely wonderful and makes you feel welcomed and a little less nervous when you’re in her presence. She’s great at explaining medications and how to administer them, and Addressing any questions you may have in a timely manner.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr Murray is a great doctor and is absolutely wonderful at what she does. I really like how she doesn’t sugarcoat, she just tells it like it is and I really appreciate it. You can tell that she values each and everyone of her patients and their care is her top priority.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
I would tell a prospective patient that they are in great hands!
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
I really enjoyed working with Dr Murray and her team. I feel like my health and and how I felt about my care where their top priority. I also really appreciate how if I had any questions after an appointment all I needed to do was email my nurse or call the clinic in which case my questions were always answered In a timely manner. Dr Murray and her staff value each and every patient that walks through their doors and really do try their hardest to help people reach their goals of creating a family. I would recommend this team to anyone I know struggling to conceive.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
If I remember correctly I’m pretty sure I was on an agonist Proto call. I was prescribed Gonal-F, menopur and cetrotide. The only bump in the road we had with these medicines was that I was a slow responder and we had to increase the dose at one point. Other than that everything went smoothly. When it came to egg retrieval we discovered that my egg quality is not very good but that is because of past medical history.
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Jeannie Harlan)
Genie is absolutely wonderful and makes you feel welcomed and a little less nervous when you’re in her presence. She’s great at explaining medications and how to administer them, and Addressing any questions you may have in a timely manner.
Describe your experience with Advanced Reproductive Medicine (U of CO).
I couldn’t be happier with this clinic. I think they are the best and I would recommend them to everyone I know. Everyone strives to help you along this process and make it go as smoothly as possible. The clinic is clean and the front desk staff has always been welcoming.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
We were completely self pay as our insurance didn’t have any ivf coverage. However prices were Discussed with us Before we even started.
Describe Shona Murray's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
In my case because of my medical history Dr Murray my husband and myself decided to only transfer one embryo.
10
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
8
9
Age 26 - 27
14 Fertility Medications
Tubal Blockage
Other
Income $0 - $49K
2nd of 3 Docs
Neutral
Strongly Recommends
Unsuccessful
Review of
Dr. Murray was very knowledgeable. She seemed to understand the burden that infertility carries too.... She was very caring. Her bedside manner was exceptional. She thought IVF was our only option but still tried her hardest with injections to achieve pregnancy.... We did approximately six cycles of gonal-f with trigger shot one of those cycles we added in menopuer (sp?) and cetrotide (sp?). The idea was to get follicles on my left ovary that had an open tube.
The clinic [U of CO] is very clean and organized. It was very rarely busy so they gave me the feeling that I was a person and not a number. There wasn't ever any confusions an who you were. The ladies at the desk after a few times knew your name and little bits of about you so that made for a more personable experience.... Jenny was the nurse who did most of my ultrasounds for monitoring. She is the sweetest, most caring nurse I have ever met in all my years of seeing doctors for infertility.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr. Murray was very knowledgeable. She seemed to understand the burden that infertility carries too. She would comfort to the best of her abilities after every failed cycle and had a positive attitude moving forwars. My only complaint I had is that I wanted a surgery done to get me a set in stone diagnosis and to remove my hyrdo. She refused to do the surgery saying that it wouldn't make a difference. After seeing a new doctor I found out that my blockage was on the wrong side and a hydrosalpinx really does "make a difference".
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
If you feel like something needs to be done to benefit you before moving on to ivf be vocal and firm about it.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
She was very caring. Her bedside manner was exceptional. She thought IVF was our only option but still tried her hardest with injections to achieve pregnancy. She understood that with Tricare not covering IVF that we couldn't afford it.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
We did approximately six cycles of gonal-f with trigger shot one of those cycles we added in menopuer (sp?) and cetrotide (sp?). The idea was to get follicles on my left ovary that had an open tube. The radiologist who did my hsg had been wrong about my diagnosis and my left side was blocked all along. All in all no cycles worked.
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Jenny)
Jenny was the nurse who did most of my ultrasounds for monitoring. She is the sweetest, most caring nurse I have ever met in all my years of seeing doctors for infertility.
Describe your experience with Advanced Reproductive Medicine (U of CO).
The clinic is very clean and organized. It was very rarely busy so they gave me the feeling that I was a person and not a number. There wasn't ever any confusions an who you were. The ladies at the desk after a few times knew your name and little bits of about you so that made for a more personable experience.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
Everything was covered by Tricare for me. There was one time they coded something wrong and I got a bill but once I called they corrected it the same day.
8
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
6
7
Age 29
3 IUI
1 IVF
Endometriosis
European
Other
Income $50K - $99K
1st of 3 Docs
Doesn't Recommend
Neutral
Unsuccessful
Review of
I was never told about my egg reserve being low [by Dr. Shona Murray]. I was told I was fine...I felt really good at the start, but I did an IUI in December and before my 2 week wait was over she had me come in and acted like she already knew it wasn't going to work. She just kept saying that really sucks and Im sorry. This was a horrible way to go into this waiting period. If she had reservations why didn't she go over those with us? Recommend something else? She just assumed it wouldn't work with no explanation to us at all.
Everyone was very nice and always explained what they were doing [at Advanced Reproductive Medicine]...wanted to see another doctor prior to going forward with IVF and this clinic made it so difficult to get my records transferred it was horrible. They were overly rude about the whole process as well, made me never want to go back. Like second options are not allowed...Very organized and polite. However, they do not give you definitive answers to what is going on. I wish I had asked more questions. Be sure to ask as lots of questions, get the answers, then move forward with treatment.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
She is very un attached, and does not think before she speaks. I wish she would have explained things better, the next fertility doctor we saw told us that I had low egg reserve; she never told us this information. Not once.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Make sure to ask lots of questions, get all the answers you need. She wont freely discuss everything.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
I felt really good at the start, but I did an IUI in December and before my 2 week wait was over she had me come in and acted like she already knew it wasn't going to work. She just kept saying that really sucks and Im sorry. This was a horrible way to go into this waiting period. If she had reservations why didn't she go over those with us? Recommend something else? She just assumed it wouldn't work with no explanation to us at all.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
I took clomiPHENE (CLOMID) 50 mg tablet and did IUI. Then 2ww and pregnancy test.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
Everyone was very nice and always explained what they were doing.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Very organized and polite. However, they do not give you definitive answers to what is going on. I wish I had asked more questions. Be sure to ask as lots of questions, get the answers, then move forward with treatment.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
I dont remember any pricing.
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Failed to send your chart to another clinic
  • Failed to convey critical information
Describe the specific things that went wrong at Advanced Reproductive Medicine (U of CO).
I was never told about my egg reserve being low. I was told I was fine. I also wanted to see another doctor prior to going forward with IVF and this clinic made it so difficult to get my records transferred it was horrible. They were overly rude about the whole process as well, made me never want to go back. Like second options are not allowed.
6
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
7
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
1
2
Age 29
5 IUI
Unexplained
Prefer not to answer
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
She [Dr. Shona Murray] wanted me to bypass clomid and letrozole completely because she didn't believe they had good results (even though I had never tried either of those) and placed me on follistim/gonal f. Although she monitored me very closely, when I did not respond to the medication as she had hoped she began to become openly very frustrated; she told me that she had "never" had a patient like me before and she wanted me to bypass IUI (without trying with clomid/letrozole) and go to IVF. She also quoted the success statistics per cycle of timed intercourse with injections to be the same or higher than an IUI cycle. I'm a RN and we left her care after I spent time reading the medical guidelines and newest published research studies which I was fortunate to have access to- all of which contradicted her approach.
Strengths [of U of CO -Co Springs]: Small office which makes it easier to not feel like a number. Typically don't have to even sign in after the 2nd appointment. Nurses are amazing. Lab technicians are also very kind. Weaknesses: ultrasounds were never completed on Saturday only Sunday which I felt for optimal timing should be open 7 days a week. Weekend appointments are with whoever is on call and they don't convey their results to the primary doctor. I had a cycle cancelled due to lack of communication between the on call provider. Monitoring appointments typically ALWAYS ran behind by about 1 hr. Billing can be difficult to coordinate with insurance-I was told my insurance definitely would not cover IUI which turned out to be false.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
When I first met Dr. Murray she was skeptical that I even had infertility even though we had been trying to conceive for a year and I was convinced there was something wrong. She wanted us to continue trying on our own for several more months and I refused and we began timed intercourse cycles.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Make sure you are your own advocate and familiarize yourself with different treatment options, etc.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
My first encounter with Dr. Murray I felt like she really cared about me as an individual and would work well with us to achieve our goals of pregnancy. However, as the months progressed she became more blunt, rushed, and sometimes came across as uncaring.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
Began with timed intercourse cycles. She wanted me to bypass clomid and letrozole completely because she didn't believe they had good results (even though I had never tried either of those) and placed me on follistim/gonal f. Although she monitored me very closely, when I did not respond to the medication as she had hoped she began to become openly very frustrated; she told me that she had "never" had a patient like me before and she wanted me to bypass IUI (without trying with clomid/letrozole) and go to IVF. She also quoted the success statistics per cycle of timed intercourse with injections to be the same or higher than an IUI cycle. I'm a RN and we left her care after I spent time reading the medical guidelines and newest published research studies which I was fortunate to have access to- all of which contradicted her approach.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
The nurses were wonderful and probably the reason I stayed as long as I did. Jeanie did most of my monitoring appointments and was always so incredibly kind. She comforted me many times when I was in tears about the results of the ultrasound. She also was incredibly thoughtful about preserving my privacy during ultrasounds (such as keeping the room dark, drape in place, etc). The few ultrasounds I had with Dr. Murray she kept the lights bright, and threw the drape completely off me.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Strengths: Small office which makes it easier to not feel like a number. Typically don't have to even sign in after the 2nd appointment. Nurses are amazing. Lab technicians are also very kind. Weaknesses: ultrasounds were never completed on Saturday only Sunday which I felt for optimal timing should be open 7 days a week. Weekend appointments are with whoever is on call and they don't convey their results to the primary doctor. I had a cycle cancelled due to lack of communication between the on call provider. Monitoring appointments typically ALWAYS ran behind by about 1 hr. Billing can be difficult to coordinate with insurance-I was told my insurance definitely would not cover IUI which turned out to be false.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
Most was paid by insurance
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Failed to call with results
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Advanced Reproductive Medicine (U of CO).
Several times had to call the on call physician because I was not called with my lab results/dose adjustments for that day.
1
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
0
0
Age 34 - 35
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
Dr. Murray was curt and unsympathetic at times. Did not communicate with the staff about my treatment and was frustrated with me for their mistakes. She did not perform any of the big parts of my transfer. At my final appointment she made incredibly rude comments about my fertility moving forward and the future of our family. She also made very negative assumptions about my condition that were not backed up by any tests whatsoever...
The receptionist [at Advanced Reproductive Medicine (U of CO) - Colorado Springs] is extremely unfriendly and can be rude when asked questions. The nursing staff seems uninformed and made several mistakes in my time there. I had to follow up on things they told me they would take care of and everything seemed disorganized. No one assisted us with understanding the financial pieces and discussing insurance. We were made to feel that using our insurance was wrong and a pain for them. We were also given different pricing by different people, charged for procedures that never took place and got attitude for trying to clarify financial or insurance questions...
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr. Murray was curt and unsympathetic at times. Did not communicate with the staff about my treatment and was frustrated with me for their mistakes. She did not perform any of the big parts of my transfer. At my final appointment she made incredibly rude comments about my fertility moving forward and the future of our family. She also made very negative assumptions about my condition that were not backed up by any tests whatsoever.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Be your own advocate and speak up. Don't trust them to communicate well and ask questions about your care. She would not be the doctor I would choose to see in this practice. Always ask them to test first before they make assumptions about your care. If there is a change in drugs, make sure that all staff are on the same page and that you are not prescribed wrong medications.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Many mistakes were made, no sympathy or concern. Communication about treatment was extremely poor. Appointments were very brief and comments were made about adoption that were extremely insensitive to our situation.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
We used birth control, estrogen patches and vaginal progesterone. We used ultrasounds to check lining and a stitch was put in my cervix for the transfer.
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Jodi)
Many communication issues, messed up medications, forgot to send schedules, sent wrong dates on schedules and failed to follow up. I had to call numerous times in a 3 month period to clear up mistakes, to get correct dates, to handle medication that was given in error and to clarify and follow up on misdirection of my care.
Describe your experience with Advanced Reproductive Medicine (U of CO).
The receptionist is extremely unfriendly and can be rude when asked questions. The nursing staff seems uninformed and made several mistakes in my time there. I had to follow up on things they told me they would take care of and everything seemed disorganized. No one assisted us with understanding the financial pieces and discussing insurance. We were made to feel that using our insurance was wrong and a pain for them. We were also given different pricing by different people, charged for procedures that never took place and got attitude for trying to clarify financial or insurance questions.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
Our transfer cost in total around 7 thousand including medications.
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Advanced Reproductive Medicine (U of CO).
Birth control was not given in time and so a cycle was postponed, then the wrong birth control was given by a nurse (not cleared by the doctor) which resulted in worsening of cysts and a cancelled cycle. The doctor upon learning of the wrong birth control blamed the patient, not the nurse the prescribed it. Then the wrong dates were put on the schedule, wrong appointments were scheduled and rescheduled resulting in confusion and major frustration. I had to call the clinic for results when I was told they would call me. In my very sensitive appointment after my failed frozen transfer, I was told that my ovarian reserve was so terrible that the Dr. may not consider doing another round for us even though my levels had not been checked in several years. After being checked a month later at another clinic, my levels were found to be within normal limits. Dr. Murray told me that we should consider adoption although that might be a problem for the adopted child as we already had our biological child. My appointment with her was cut very short by another staff member interrupting and telling her that she was late for her next appointment and she left me crying in the office with very little sympathy. Several months later we received bills from the clinic for procedures that never took place and it took multiple calls to get the charges taken off of our bill.
0
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Unknown Success
9
9
Age 26 - 29
Unexplained
European
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Murray is very professional and, as she has done her job for many years, is more interested in the facts rather than focusing on the individual. She wants to help you get pregnant as quickly and easily as she can which can be off putting when you think you should be getting a therapy session during your consultation!...I took a 2 year break between visits and she remembered me and my case as soon as she heard my name come up which was very relieving. She doesn't have the greatest bedside manner, but makes up for it with her confidence in achieving the overall goal.
[Advanced Reproductive Medicine (U of CO)] Clinic is located in a children's hospital on the top floor. This can be problematic when seeking fertility treatment. Office itself is adorned with photos of babies which can still be concerning for some. Otherwise clinic is clean and welcoming...Nursing staff is great! They do their jobs well and are extremely nice!...Insurance has covered consultation and diagnosis + labs. We haven't done any treatment resulting in a cost yet, but cost was NOT discussed by doctor.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr. Murray is kind and helpful. She wants you to reach your goals and focuses on the facts to getting there. I took a 2 year break between visits and she remembered me and my case as soon as she heard my name come up which was very relieving. She doesn't have the greatest bedside manner, but makes up for it with her confidence in achieving the overall goal.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Fertility treatments are not a counseling session. You are going for medical answers. So don't expect to get emotions off your chest! Dr. Murray will help get those answers.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr. Murray is very professional and, as she has done her job for many years, is more interested in the facts rather than focusing on the individual. She wants to help you get pregnant as quickly and easily as she can which can be off putting when you think you should be getting a therapy session during your consultation!
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
N/A
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
Nursing staff is great! They do their jobs well and are extremely nice!
Describe your experience with Advanced Reproductive Medicine (U of CO).
Clinic is located in a children's hospital on the top floor. This can be problematic when seeking fertility treatment. Office itself is adorned with photos of babies which can still be concerning for some. Otherwise clinic is clean and welcoming.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
Insurance has covered consultation and diagnosis + labs. We haven't done any treatment resulting in a cost yet, but cost was NOT discussed by doctor.
Describe Shona Murray's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
N/A
9
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
1
5
Age 42
Diminished Ovarian Reserve
European
Income $0 - $49K
Operations
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
Dr Murray may be a good fit for other couples. Couples that are young, in perfect health and willing to work with a textbook Dr. For us, she was unable to be creative or entertain any shred of hope. There were a lot of difficulties with our case, but there were a lot of positive things too that were completely ignored. ...T he only option she have my wife and I was to accept a doner egg.
Clean and comfortable. The atmosphere [of Advanced Reproductive Medicine] is relaxing. As far as clinics go, there didn't seem to be any drawbacks that I noticed. The couches were comfortable. The temperature was fine. It was soothing and didn't make me of my wife anxious. ... [Nursing staff] Great group who were friendly and helpful. ...
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr Murray may be a good fit for other couples. Couples that are young, in perfect health and willing to work with a textbook Dr. For us, she was unable to be creative or entertain any shred of hope. There were a lot of difficulties with our case, but there were a lot of positive things too that were completely ignored.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Have a back up and get a second opinion.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
There was absolutely zero compassion from Dr Murry. She talked to us like we were just wasting her time. Instead of talking about options, all she did was repeating herself on how low the odds were for conceiving to the point I had to interrupt her to let her know she's made her point, we do understand and there was no need to keep saying the same thing over and over. My wife and I had already done our research and didn't need to hear how unlikely it was 8 times. We wanted to hear that she understood our position and we were willing to take a chance regardless of how low the odds were.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
The only option she have my wife and I was to accept a doner egg.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
Great group who were friendly and helpful.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Clean and comfortable. The atmosphere is relaxing. As far as clinics go, there didn't seem to be any drawbacks that I noticed. The couches were comfortable. The temperature was fine. It was soothing and didn't make me of my wife anxious.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
Consult, seamen analysis, ovarian reserve
Describe Shona Murray's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
We declined to be treated by Dr Murray.
1
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
3
4
Age 25 - 27
Unexplained
European
Income $100K - $199K
Nurse or HC Services
3rd of 5 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
At one point I was kept waiting to meet with her [Dr. Murray] for 30 minutes and could hear myself referred to by symptoms and age and not name from the next room “that one with the stim meds and unexplained infertility” etc. ... An experienced provider who seems to run through the motions. ... She was very sought after and had a waitlist for appointments. My perception was that she had her routine and wanted to go through the motions. ...
Location [Advanced Repro Med (U of CO0 is strange and is just in an office building. They do NOT do IVF at their practice. This is misleading. You must travel to Denver for those services but this is in no way stated until you are already well into receiving care. ... The amount of information received varied depending on which nurse you had for the day. Jodi was very organized and helpful with all of the scheduling and medication ordering.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
An experienced provider who seems to run through the motions. Clinically skilled but probably overworked. She was very sought after and had a waitlist for appointments. My perception was that she had her routine and wanted to go through the motions.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Be prepared to wait for an Appt. Once you are in, then it’s much easier to be seen. I felt like the treatment wasn’t as personalized as I would like and they wanted to just keep trying different things. Their approach was very conservative.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
There were times where it seemed that she didn’t remember my case or background information. At one point I was kept waiting to meet with her for 30 minutes and could hear myself referred to by symptoms and age and not name from the next room “that one with the stim meds and unexplained infertility” etc.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
The amount of information received varied depending on which nurse you had for the day. Jodi was very organized and helpful with all of the scheduling and medication ordering.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Location is strange and is just in an office building. They do NOT do IVF at their practice. This is misleading. You must travel to Denver for those services but this is in no way stated until you are already well into receiving care.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
Our insurance did not cover anything outside of times intercourses which was a factor when choosing what treatments to pursue.
3
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
4
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2013, Successful
10
10
Age 32 - 34
7 IUI
1 IVF
Anovulation
PCOS
Other
Other
Income $50K - $99K
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Murray was amazing. She really talked me through everything and she took into consideration my feelings and what I wanted and how I wanted to proceed in terms of treatment plans....I suffer from PCOS so they had to watch for OHSS. So they did entry of monitoring. I was surprised when they for 21 eggs. 17 fertilized through icsi and 8 made it to 5 day blasts.
I think their team [at Advanced Reproductive Medicine (U of CO)] of embryologists are wonderful. Very skilled. They have two locations, one in Colorado Springs and one in Denver. All retrieval and transfers are done up in Denver. But all monitoring can be done in Colorado Springs which was convenient to me. They really try to help make sure they are using what insurance benefits are available. And if there are any trials or anything to try those as well.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr. Murray really does recommend what she thinks is best but if you have other feelings she will listen and take your wants into consideration as well.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
As with the entire journey, be your own best advocate. Be educated and if you feel you should be taking a more or less aggressive course of treatment say something.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr. Murray was amazing. She really talked me through everything and she took into consideration my feelings and what I wanted and how I wanted to proceed in terms of treatment plans.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
I suffer from PCOS so they had to watch for OHSS. So they did entry of monitoring. I was surprised when they for 21 eggs. 17 fertilized through icsi and 8 made it to 5 day blasts.
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Jodi McFarland )
The staff is amazing at the office. I had grown close to many. A few of the girls even held the local Resolve infertility support group which provided me with all the support I needed through many difficult times.
Describe your experience with Advanced Reproductive Medicine (U of CO).
I think their team of embryologists are wonderful. Very skilled. They have two locations, one in Colorado Springs and one in Denver. All retrieval and transfers are done up in Denver. But all monitoring can be done in Colorado Springs which was convenient to me. They really try to help make sure they are using what insurance benefits are available. And if there are any trials or anything to try those as well.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
I believe my IVF cycle was around $15,000 with meds and embryo storage. IUI cycles were around $3,000 with meds.
10
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
4
1
Age 24 - 25
3 Fertility Medications
Unexplained
European
Income $100K - $199K
Engineer
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
She [Dr. Murray] took the time to personally do my ultrasounds and explain things to me... Towards the end I didn't see her much. Some of her comments had set me off a little. She said quite a few times at the start of my 3rd cycle, "just get pregnant this time" or things along those lines. She was very good at explaining things and making sure I knew what to expect....1st cycle: 50 units of follistim for 12 nights with trigger. 1 18mm follicle 2nd cycle: 75 units of follistim for 11 days with trigger.
Had a bad experience with nurses [Advanced Reproductive Med (U of CO)]. Had to correct the information they told me multiple times and were completely insensitive... Billing was easy. Great location. Generally they were delayed. Nursing assistants were amazing. Took a while to get a call back. Wish they would be better about being timely. Clean offices. Good ultrasound tech
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
She was good. Towards the end I didn't see her much. Some of her comments had set me off a little. She said quite a few times at the start of my 3rd cycle, "just get pregnant this time" or things along those lines. She was very good at explaining things and making sure I knew what to expect.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Do your research
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
She took the time to personally do my ultrasounds and explain things to me
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
1st cycle: 50 units of follistim for 12 nights with trigger. 1 18mm follicle 2nd cycle: 75 units of follistim for 11 days with trigger. 2 mature follicles 3rd cycle: 75 units for 11 days. 1 mature follicle
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
Had a bad experience with nurses. Had to correct the information they told me multiple times and were completely insensitive
Describe your experience with Advanced Reproductive Medicine (U of CO).
Billing was easy. Great location. Generally they were delayed. Nursing assistants were amazing. Took a while to get a call back. Wish they would be better about being timely. Clean offices. Good ultrasound tech
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
Costs of those were covered. An ultrasound runs about $250
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
4
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
1
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
10
10
Age 36 - 37
5 Fertility Medications
Endometriosis
Male Factor
PCOS
Other
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
Very heartwarming experience with her [Dr. Shona Murray]. I felt listened to and she shows compassion. I always left my visits feeling good and knew what to expect next. My husband felt better about Dr Murray then anyone else we had seen... She was the best doctor I have seen to date . She was personable and blunt and gave me all the information I needed
The nurses [at Univ of CO- CO Springs] were awesome and saved me from hitting my head when I passed out while drawing blood... A weakness would be when we tried to get in to the male infertility doctor in Denver. That process took a long time. And we haven’t finished that process and my husband is deploying so now we will have to wait another seven months. But this clinic is great we love going there.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Very heartwarming experience with her. I felt listened to and she shows compassion. I always left my visits feeling good and knew what to expect next. My husband felt better about Dr Murray then anyone else we had seen
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Ask questions. Have everything written down
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
She was the best doctor I have seen to date . She was personable and blunt and gave me all the information I needed
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
The nurses were awesome and saved me from hitting my head when I passed out while drawing blood
Describe your experience with Advanced Reproductive Medicine (U of CO).
A weakness would be when we tried to get in to the male infertility doctor in Denver. That process took a long time. And we haven’t finished that process and my husband is deploying so now we will have to wait another seven months. But this clinic is great we love going there.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
I don’t remember what everything cost but all together with me and my husband it was going to cost around 28,000
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Failed to call with results
Describe the specific things that went wrong at Advanced Reproductive Medicine (U of CO).
Nothing went wrong
10
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 33
IVF
Latinx
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
Dr. Murray is very professional and very patient with me. I say this because I can ask a lot of questions. She is very nice and ensures that I fully understand everything. She keeps up on new news that comes out and informs you of the possible outcomes...She goes into depth and takes her time
The clinics employees are all great and show compassion for everyone. The staff [at Advanced Reproductive Medicine] ensures that everything is taken care of and you understand before leaving. For new patients just make sure you have insurance Information and or referrals before starting anything...Dr. Murray is very professional and very patient with me. I say this because I can ask a lot of questions. She is very nice and ensures that I fully understand everything. She keeps up on new news that comes out and informs you of the possible outcomes.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr. Murray is very professional and very patient with me. I say this because I can ask a lot of questions. She is very nice and ensures that I fully understand everything. She keeps up on new news that comes out and informs you of the possible outcomes.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Be very open for the best results.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
She goes into depth and takes her time to ensure you understand the process and what's going on.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
I am currently see her and I am trying to get the money together to move forward.
Describe your experience with Advanced Reproductive Medicine (U of CO).
The clinics employees are all great and show compassion for everyone. The staff ensures that everything is taken care of and you understand before leaving. For new patients just make sure you have insurance Information and or referrals before starting anything.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
I am still in the middle of figuring out financing. Out of pocket I believe is $14,000 plus roughly $5000 for medications and $5400 for genetic testing.
10
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2018, Successful
10
10
Age 43
3 IUI
Anovulation
Endometriosis
PCOS
European
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
Review of
She [Dr. Murray] was very personable and listen to all of my concerns. She gave me all of the information I needed to make my own decisions. She did not tell me what to do, but gave me information to make my own decisions....Listen to what I had to say. Very caring about my issues...Small and intimate. Staff [Advanced Reproductive Medicine (U of CO)] get to know you well. Everyone is pleasant and care about me. Spend time answering my questions. Good experience overall. Occasionally appointments run late. It was a good place to go under a stressful situation....
Small and intimate. Staff [Advanced Reproductive Medicine (U of CO)] get to know you well. Everyone is pleasant and care about me. Spend time answering my questions. Good experience overall. Occasionally appointments run late. It was a good place to go under a stressful situation....She [Dr. Murray] was very personable and listen to all of my concerns. She gave me all of the information I needed to make my own decisions. She did not tell me what to do, but gave me information to make my own decisions....Listen to what I had to say. Very caring about my issues...
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
She was very personable and listen to all of my concerns. She gave me all of the information I needed to make my own decisions. She did not tell me what to do, but gave me information to make my own decisions.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
See her!
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Listen to what I had to say. Very caring about my issues
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
Trying to get me pregnant without spending a fortune!
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Jodi)
Listened to me
Describe your experience with Advanced Reproductive Medicine (U of CO).
Small and intimate. Staff get to know you well. Everyone is pleasant and care about me. Spend time answering my questions. Good experience overall. Occasionally appointments run late. It was a good place to go under a stressful situation.
10
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2016 - 2017, Successful
9
9
Age 31 - 32
IVF
Poor Egg Quality
Tubal Blockage
Prefer not to answer
Income $50K - $99K
Entrepreneur
Strongly Recommends
Strongly Recommends
Successful
Review of
[Dr. Shona Murray] Very compassionate . Understood frustration associated with treatment. Treated me as as individual. Available to review all questions. I always felt as if I understood the process . She works well with the rest of the team to explain things. Reviewed all options and did not push me to a particular option. Was very attentive to cost and success of each treatment and left choices to us. We did not feel pushed into a treatment ...
[U of Colorado - CO Sp] Answered all questions. Very kind...[Nurse] She was very kind...[Dr. Shona Murray] Very compassionate . Understood frustration associated with treatment. Treated me as as individual. Available to review all questions. I always felt as if I understood the process . She works well with the rest of the team to explain things. Reviewed all options and did not push me to a particular option. Was very attentive to cost and success of each treatment and left choices to us. We did not feel pushed into a treatment ...
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Very compassionate . Understood frustration associated with treatment. Treated me as as individual. Available to review all questions. I always felt as if I understood the process . She works well with the rest of the team to explain things. Reviewed all options and did not push me to a particular option. Was very attentive to cost and success of each treatment and left choices to us. We did not feel pushed into a treatment .
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Go see her!
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Listen to all my questions and gave in depth answers
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
Due to my low reserve I was placed on a high dose stimulation. I got pregnant and have extra embryos available.
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Jodi)
She was very kind
Describe your experience with Advanced Reproductive Medicine (U of CO).
Answered all questions. Very kind
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
About $15,0000
Describe Shona Murray's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
She recommended single transfer
9
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2019 - 2020, Successful
10
10
Age 43 - 44
2 Fertility Medications
Unexplained
Other
Income $0 - $49K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Murray went above and beyond to help me out when other doctors told me that I didn't have a chance of getting pregnant on my own...Her treatments are very affordable....When I came to see Dr Murray she was very understanding of the way that I felt and was more than willing to help me to try and get pregnant naturally. I had been seeing another doctor who basically gave us no hope. I haven't had any luck so far with our treatments with her clinic but they are helping to keep us hopeful and still very helpful to us and keeping us hopeful.
very pleased with how the nurses treat you like you are someone...they [U of Colorado] are very up to date on all the latest treatments and equipment. They are very fast at getting you the results and treatments needed. This clinic is open on weekends and holidays to be sure to take card of their patients...Her treatments are very affordable...
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
When I came to see Dr Murray she was very understanding of the way that I felt and was more than willing to help me to try and get pregnant naturally. I had been seeing another doctor who basically gave us no hope. I haven't had any luck so far with our treatments with her clinic but they are helping to keep us hopeful and still very helpful to us and keeping us hopeful.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
To not give up hope
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Dr. Murray went above and beyond to help me out when other doctors told me that I didn't have a chance of getting pregnant on my own.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
when I first went was giving an hsg and hcg. Found had a few polyps on my over and had surgery to have them removed. Have went through 2 rounds so far of timed intercourse using gonal f and trigger shots but no luck. Last cycle put on hold because of a cyst on my overy
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
very pleased with how the nurses treat you like you are someone
Describe your experience with Advanced Reproductive Medicine (U of CO).
they are very up to date on all the latest treatments and equipment. They are very fast at getting you the results and treatments needed. This clinic is open on weekends and holidays to be sure to take card of their patients.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
Her treatments are very affordable
Describe Shona Murray's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
none
10
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
0
10
Age 27
Fertility Medications
Male Factor
PCOS
Other
Black or African-American
Income $100K - $199K
Accountant
2nd of 2 Docs
Doesn't Recommend
Strongly Recommends
Unsuccessful
Review of
My husband and I felt very discouraged after our visit with the doctor [Dr. Shona Murray] she body shammed us both and did not give us a lot of hope for the future. There was not greeting at the start of our meeting she was cold and used phrases like “with that semen that is no possibility”...We were fully aware that we have some weight loss to do along with lifestyle changes but Dr. Murray treated us as if we were disgusting to her...
The nurses [at Advanced Reproductive Medicine] are amazing and very friendly! The clinic cans do blood work in house which is amazing and there are two doctors to choose from. I felt that the office was small and paper as a new patient is long and only available to be printed at the office...My husband and I felt very discouraged after our visit with the doctor [Dr. Shona Murray] she body shammed us both and did not give us a lot of hope for the future. There was not greeting at the start of our meeting she was cold and used phrases like “with that semen that is no possibility”...We were fully aware that we have some weight loss to do along with lifestyle changes but Dr. Murray treated us as if we were disgusting to her...
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
I would never see Dr. Murray again she was rude, unprofessional, and had a God complex not to mention she body shamed my husband and I. We were fully aware that we have some weight loss to do along with lifestyle changes but Dr. Murray treated us as if we were disgusting to her.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
To treat people with compassion and to have some humility.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
My husband and I felt very discouraged after our visit with the doctor she body shammed us both and did not give us a lot of hope for the future. There was not greeting at the start of our meeting she was cold and used phrases like “with that semen that is no possibility”.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
The nurses were amazing and very friendly, especially during my blood draw.
Describe your experience with Advanced Reproductive Medicine (U of CO).
The nurses are amazing and very friendly! The clinic cans do blood work in house which is amazing and there are two doctors to choose from. I felt that the office was small and paper as a new patient is long and only available to be printed at the office.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
Not sure have not been billed yet except for a Semen Analysis that was around $49 after insurance.
0
Doctor
Shona Murray
Humanity
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
3
3
Age 32 - 33
3 IUI
Anovulation
PCOS
Other
Latinx
Other
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
I wish she [Dr. Shona Murray] would have been more thourogh in her advice and dug deeper into my dx. I felt as though my treatment was a blanket protocol rather than being customized to my dx and results. She made sure to explain any risks with medications and my husband and I were provided a private comfortable area to discuss everything with her...We started with letrozole as Clomid with previous Dr. Did not look hopeful. Monitored via ultrasound used a trigger shot when Dr felt appropriate. 2 cycles we tried it I with no success. No male infertility factor...Everything seemed non shallant.
We started with letrozole [at Advanced Reproductive Medicine] as Clomid with previous Dr. Did not look hopeful. Monitored via ultrasound used a trigger shot when Dr felt appropriate. 2 cycles we tried it I with no success. No male infertility factor...Private comfortable setting. Treatment did not seem personalized. Nursing team is compassionate. Opened weekends in some cases if treatment dictates it. Worked with my insurance. Medication prices seemed to match average prices elsewhere...Be your own advocate push for more...I wish she [Dr. Shona Murray] would have been more thourogh in her advice and dug deeper into my dx.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
I wish she would have been more thourogh in her advice and dug deeper into my dx. I felt as though my treatment was a blanket protocol rather than being customized to my dx and results. She made sure to explain any risks with medications and my husband and I were provided a private comfortable area to discuss everything with her.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Be your own advocate push for more. Whatever more may be in your situation. Do your own research and keep a journal.
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
Everything seemed non shallant. I realize that it is just another patient just another day for them but for the patient it absolutely is not.
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
We started with letrozole as Clomid with previous Dr. Did not look hopeful. Monitored via ultrasound used a trigger shot when Dr felt appropriate. 2 cycles we tried it I with no success. No male infertility factor.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Private comfortable setting. Treatment did not seem personalized. Nursing team is compassionate. Opened weekends in some cases if treatment dictates it. Worked with my insurance. Medication prices seemed to match average prices elsewhere.
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
600$ per lui. 100$ per trigger shot. 50$ deductible every visit. Rest was covered by insurance
3
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
3
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
10
7
Age 30
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Review of
We discussed cost management treatment strategies and what would give us the best chance to get pregnant while also being covered by insurance [with Dr. Shona Murray]...I felt that Dr Murray spent time explaining everything to me and my husband and felt very genuine...so far through the whole consultation process she has been very nice and understanding to our situation. She was able to make jokes appropriately with my husband and make you feel like a human versus a number.
Everyone I encountered [at Advanced Reproductive Medicine] was friendly and professional and quick. I did not see any weaknesses in the clinic. Everything seems clean and well taken care of before the covid outbreak...so far through the whole consultation process she [Dr. Shona Murray] has been very nice and understanding to our situation. She was able to make jokes appropriately with my husband and make you feel like a human versus a number.
How was your experience with Shona Murray at Advanced Reproductive Medicine (U of CO)?
I haven’t started treatments yet but so far through the whole consultation process she has been very nice and understanding to our situation. She was able to make jokes appropriately with my husband and make you feel like a human versus a number.
What's one piece of advice would you give a prospective patient of Shona Murray at Advanced Reproductive Medicine (U of CO)?
Not sure
During treatment, were you treated like a number or a human with Shona Murray at Advanced Reproductive Medicine (U of CO)?
I felt that Dr Murray spent time explaining everything to me and my husband and felt very genuine
Describe the protocols Shona Murray used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
We discussed cost management treatment strategies and what would give us the best chance to get pregnant while also being covered by insurance
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
Very friendly
Describe your experience with Advanced Reproductive Medicine (U of CO).
I’m not sure if there’s much to say here. Everyone I encountered was friendly and professional and quick. I did not see any weaknesses in the clinic. Everything seems clean and well taken care of before the covid outbreak
Describe the costs associated with your care under Shona Murray at Advanced Reproductive Medicine (U of CO).
My insurance has covered all costs currently
Describe Shona Murray's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
We did not discuss that
10
Doctor
Shona Murray
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of

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