Rated 9
Strongly recommend: 75%Neutral: 15%Don't recommend: 10%9
75% strongly recommend
11 reviews
Humanity
8.6
8.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.8
9.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5
5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
N. Eastern Ohio U.
Residency
Summa Health
Fellowship
Magee-Womens UPMC

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Shruti Malik works in 2 offices at

Shady Grove Fertility
Rated 8.1
Strongly recommend: 58%Neutral: 23%Don't recommend: 18%8.1

Explore Clinic
Fair Oaks
12011 Lee Jackson Mem. Hwy
Fairfax, VA 22033
Arlington
901 N Stuart Street Suite 610
Arlington, VA 22201

11 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
1 IVF
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Malik went through our entire history...She was willing to do all of the potential testing that I wanted to do and provided unique guidelines based on our situation. She always approached things very methodically instead of emotionally - laying out the facts and the possibilities that we could consider (but ultimately we were the ones who made the decision of how to move forward)...Overall, I felt like she was very invested in our journey and I trusted her.
SGF strengths - compassionate staff, lots of appointment availability so you can get the appointments you want, relatively short wait time, depth of knowledge by practitioners SGF weaknesses - the only negative is that the clinic you sign up with is the one you have to always go to. I signed up for a further clinic because they had the soonest appointment time and then I got locked into that as my location for 1.5 years.
How was your experience with Shruti Malik at Shady Grove Fertility?
Dr Malik is a very methodical, practical doctor. She approaches things with a level head vs. being emotional and lays out multiple paths that you can consider (including the risks and benefits of each). I had a few other fertility specialists that I knew in other states that I got second opinions from, and she always welcomed that other feedback/insight and never felt overly protective of doing things "her way" if I felt strongly about doing something else. When our IVF egg retrieval went poorly (we retrieved eggs but discovered poor egg quality and did not get to the blastocyst stage), she came prepared with a new treatment plan for us to adjust with this new data. Ultimately IVF is a long process and each new test / result is a new data point to customize in the future. I felt like Dr. Malik was in it for the long haul with us. We did get spontaneously pregnant after our failed IVF cycle and Dr. Malik made sure to be the one to do our ultrasound at 7 weeks. She also made sure to be our doctor on days where I needed certain procedures done since she knew my chart the best. Overall, I felt like she was very invested in our journey and I trusted her. Even though we got spontaneously pregnant, I would have felt comfortable going forward with another IVF cycle with Dr. Malik despite the first one not going well because I felt like she had a customized plan as a next step. Would definitely recommend her to others.
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility?
Do your own research and ask questions - Dr. Malik will lay out all the facts but for us she relied on us to make the final decision on how to move forward. This allows the patients to have control over the situation but I think it's good to understand a bit on your own before going into appointments.
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility?
Dr Malik went through our entire history which included 2 missed miscarriages and an ectopic pregnancy. She was willing to do all of the potential testing that I wanted to do and provided unique guidelines based on our situation. She always approached things very methodically instead of emotionally - laying out the facts and the possibilities that we could consider (but ultimately we were the ones who made the decision of how to move forward).
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Rachel)
Rachel was my nurse at SGF and she was amazing - she was my primary POC during the process even though I knew Dr. Malik was the one dictating my treatment plan in the background. Rachel was always available to talk and I felt like she really was my cheerleader during the entire process. The one thing for patients to remember is that I think sometimes the nurses can be overly positive - and its always good to remember that you never know the results until they officially come in. Regardless, I always appreciated talking to Rachel and I loved working with her.
Describe your experience with Shady Grove Fertility.
SGF strengths - compassionate staff, lots of appointment availability so you can get the appointments you want, relatively short wait time, depth of knowledge by practitioners SGF weaknesses - the only negative is that the clinic you sign up with is the one you have to always go to. I signed up for a further clinic because they had the soonest appointment time and then I got locked into that as my location for 1.5 years.
Describe the costs associated with your care under Shruti Malik at Shady Grove Fertility.
I can't compare costs to other clinics but their financial team gave me a full breakdown prior to every treatment / procedure so I was 100% clear on what my costs would be
10
Doctor
Shruti Malik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
10
NPS
10
Age 43
1 IUI
1 IVF
Unexplained
Latinx
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Great bedside manner. Calls after a procedure (iui and failed transfer). She [Dr. Malik] is pregnant and going on maternity leave so my care will be handed off to another doctor. She did perform my iui, but I was under the care of Dr. greenhouse. When he passed then she took over my care.... The person who did your consultation, came up With your protocol isn’t the one who does the egg retrieval or transfers.... Microdose Lupron with birth control.
They [Shady Grove Fertility] have so many patients, everyone is put on the same cycle-for controlled cycles. The person who did your consultation, came up With your protocol isn’t the one who does the egg retrieval or transfers.... Weakness- financial dept. you have to stay on top of them.... Strength- my nurse, dr. Malik and all who work there.... Bet good nursing care. She always informed me, answered any questions i had
How was your experience with Shruti Malik at Shady Grove Fertility?
Great bedside manner. Calls after a procedure (iui and failed transfer). She is pregnant and going on maternity leave so my care will be handed off to another doctor. She did perform my iui, but I was under the care of Dr. greenhouse. When he passed then she took over my care.
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility?
They have so many patients, everyone is put on the same cycle-for controlled cycles. The person who did your consultation, came up With your protocol isn’t the one who does the egg retrieval or transfers.
Describe the protocols Shruti Malik used in your cycles at Shady Grove Fertility and their degree of success.
Microdose Lupron with birth control. I was on bcp for 2 weeks, had sono and blood after bcp. Then started Microdose Lupron 20 units BID, 3 days later I started Gonal F -450 and Menopur 150 at night. I stimmed for 12 days. I had no follicles on the left and 4 on the right. At my last sonogram they counted 7 follicle on the right. I had a cyst that was seen at day 5 monitoring. At retrieval they got 5 eggs, all 5 fertilized with ICSI. 1 out of 5 didn’t fertilize normally. Day 5, day of fresh transfer: 1 5 AA blastocyst, one was a day 4 and the other 2 they were watching. The ones they were watching didn’t make it to freeze. This cycle was a failed transfer.negative pregnancy test.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Patrice )
Bet good nursing care. She always informed me, answered any questions i had
Describe your experience with Shady Grove Fertility.
Weakness- financial dept. you have to stay on top of them. The dr who came up with your protocol probably won’t be the one doing retrieval or transfer. Strength- my nurse, dr. Malik and all who work there.
Describe the costs associated with your care under Shruti Malik at Shady Grove Fertility.
I have coverage through insurance right now. 500 deductible and 200 for medication
10
Doctor
Shruti Malik
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fair Oaks
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 31
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Only Doc Seen
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Malik is straight forward and honest. She gave me my chances of being successful with IVF using my own eggs and let my husband and I make our decision to use a donor egg. She has been supportive and welcoming to anyone who has come to my appointment with me. Her honesty and warmness has kept me at my clinic.... So far we have done a mock transfer and I am waiting for my next cycle to start so that a mock medicated cycle can be done. Stay tuned!
My clinic [Shady Grove] has several offices in my area, but not all clinics are able to accomplish the same tasks. I frequently have to travel to a clinic that is open (often depends on timeframe in my cycle) and it’s not always convenient for a full time job. If they are able to accommodate with a phone visit, respond via email, or give me the last appointment of the day then they will. The plus side is that many locations so there is always one open.
How was your experience with Shruti Malik at Shady Grove Fertility?
Dr. Malik is straight forward and honest. She gave me my chances of being successful with IVF using my own eggs and let my husband and I make our decision to use a donor egg. She has been supportive and welcoming to anyone who has come to my appointment with me. Her honesty and warmness has kept me at my clinic.
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility?
Be prepared with questions because she will answer them ALL! She will make sure of it!
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility?
I am referenced by my name and all the medical staff are familiar with my story. The donor coordinator breaks everything down step by step and makes sure that I understand why we are doing what we are doing.
Describe the protocols Shruti Malik used in your cycles at Shady Grove Fertility and their degree of success.
So far we have done a mock transfer and I am waiting for my next cycle to start so that a mock medicated cycle can be done. Stay tuned!
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Patti)
Patti is always willing to answer questions and respects that I work full time. That means so much to me!
Describe your experience with Shady Grove Fertility.
My clinic has several offices in my area, but not all clinics are able to accomplish the same tasks. I frequently have to travel to a clinic that is open (often depends on timeframe in my cycle) and it’s not always convenient for a full time job. If they are able to accommodate with a phone visit, respond via email, or give me the last appointment of the day then they will. The plus side is that many locations so there is always one open.
Describe the costs associated with your care under Shruti Malik at Shady Grove Fertility.
Estimating currently at $26,000
10
Doctor
Shruti Malik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Shady Grove Fertility
Fairfax
NPS
Operations
5 of 5
Scheduling
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
3
NPS
5
Age 30 - 31
3 IUI
Diminished Ovarian Reserve
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
She [Dr. Shruti Malik] was great and very detailed during one on one consultations, however, during treatment cycles she was MIA and we never heard from her directly. When she did call, we often would hear her typing in the background which often felt like she wasn't really paying attention...It doesn't feel like they take a good personal approach, rather, they try to apply the same to all.
The nursing staff [at Shady Grove] was great. They will end up being your primary points of contact. I could contact them on the phone and they would pick up as long as it was during business hours. I also had their e-mail address and they were very prompt to respond...They often provide papers with a list of instructions for medications, treatments, etc. If you look closely the some of the forms are dated years ago. It doesn't feel like they take a good personal approach, rather, they try to apply the same to all. The pros are that there are so many offices in the area, you can always go to one of the other locations if you aren't able to make it into yours for monitoring. There is also 24/7 phone lines and weekend monitoring, you just will likely deal with nurses and doctors you aren't as familiar with.
How was your experience with Shruti Malik at Shady Grove Fertility?
She was great and very detailed during one on one consultations, however, during treatment cycles she was MIA and we never heard from her directly. When she did call, we often would hear her typing in the background which often felt like she wasn't really paying attention.
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility?
Advocate for yourself. Just because they recommended something doesn't mean you have to go through with it. Stick with your gut.
Describe your experience with your nurse at Shady Grove Fertility.
The nursing staff was great. They will end up being your primary points of contact. I could contact them on the phone and they would pick up as long as it was during business hours. I also had their e-mail address and they were very prompt to respond.
Describe your experience with Shady Grove Fertility.
It feels like they try to fit everyone into the same mold. They often provide papers with a list of instructions for medications, treatments, etc. If you look closely the some of the forms are dated years ago. It doesn't feel like they take a good personal approach, rather, they try to apply the same to all. The pros are that there are so many offices in the area, you can always go to one of the other locations if you aren't able to make it into yours for monitoring. There is also 24/7 phone lines and weekend monitoring, you just will likely deal with nurses and doctors you aren't as familiar with.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
3
Doctor
Shruti Malik
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
2 of 5
5
Clinic
Shady Grove Fertility
Fair Oaks
NPS
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
8
NPS
7
Age 42
Black or African-American
Income $50K - $99K
Teacher
1st of 3 Docs
10 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
She [Dr. Malik] was very pleasant and sat and talked with me . I did but feel rushed fir the consultation. However I asked her before I got started if they could do just my blood work and testing for another site I was doing the ivf from and she assured me that they could. I later found out they they could not. Which was extremely heart breaking ...
There should be more private reception area [at Shady Grove]. The reception area is right by the waiting area and every one can hear what ever you have to discuss with them. The billing area is right there. The reception speak loud. We are there for an already sensitive topic . ... The nursing staff did not seem rude but were not very welcoming and friendly
How was your experience with Shruti Malik at Shady Grove Fertility?
She was very pleasant and sat and talked with me . I did but feel rushed fir the consultation. However I asked her before I got started if they could do just my blood work and testing for another site I was doing the ivf from and she assured me that they could. I later found out they they could not. Which was extremely heart breaking
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility?
Make sure she knows exactly what she is saying is correct information.
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility?
The first time I went I was treated well but after felt like a number
Describe the protocols Shruti Malik used in your cycles at Shady Grove Fertility and their degree of success.
I was ordered to do a saline sonogram
Describe your experience with the nursing staff at Shady Grove Fertility.
The nursing staff did not seem rude but were not very welcoming and friendly
Describe your experience with Shady Grove Fertility.
There should be more private reception area. The reception area is right by the waiting area and every one can hear what ever you have to discuss with them. The billing area is right there. The reception speak loud. We are there for an already sensitive topic .
Describe the costs associated with your care under Shruti Malik at Shady Grove Fertility.
I am not sure
What specific things went wrong at Shady Grove Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
I was told that they could do all bloodwork and monitor to me for ivf since my clinic that I was using for the ivf was out of state . They told me to find a place to monitor me and that could do my test locally.
8
Doctor
Shruti Malik
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
Shady Grove Fertility
Fair Oaks
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2017, Unsuccessful
NPS
8
NPS
7
Age 32
3 IUI
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 3 Docs
3 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
She [Dr. Shruti Malik] has a nice "bedside manner" even though she never actually participated in any of my procedures.... We did 3 cycles of IUI. First I was on Clomid, the emotional side effects were terrible for me and I was quite angry about how I felt while on the medication because it basically put me into a panic attack state for a couple of days. With this feedback the next two cycles used Femara instead. We did 3 cycles of IUI and none of them worked.
This clinic [Shady Grove-Fair Oaks] is conveniently located near Route 50 and Route 66. It's right next to a Mall, so if you feel upset after your visit there are many outlets for your feelings there. The office is pretty boring, it's not particularly nice waiting there but nothing terrible either... Alison [a nurse] was responsive, polite, and professional.
How was your experience with Shruti Malik at Shady Grove Fertility?
Dr. Malik went through the same initial presentation as another Shady Grove doctor, complete with hand drawing of uterus and fallopian tubes. She has a nice "bedside manner" even though she never actually participated in any of my procedures.
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility?
Speak up if you think something is not going well.
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility?
I felt that Dr. Shruti really did understand how difficult this process was for me and she called me directly after at least one failed IUI and talked about my concerns.
Describe the protocols Shruti Malik used in your cycles at Shady Grove Fertility and their degree of success.
We did 3 cycles of IUI. First I was on Clomid, the emotional side effects were terrible for me and I was quite angry about how I felt while on the medication because it basically put me into a panic attack state for a couple of days. With this feedback the next two cycles used Femara instead. We did 3 cycles of IUI and none of them worked.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Alison)
Alison was responsive, polite, and professional.
Describe your experience with Shady Grove Fertility.
This clinic is conveniently located near Route 50 and Route 66. It's right next to a Mall, so if you feel upset after your visit there are many outlets for your feelings there. The office is pretty boring, it's not particularly nice waiting there but nothing terrible either.
Describe the costs associated with your care under Shruti Malik at Shady Grove Fertility.
I had insurance that covered up to 6 rounds of IUI when I saw Dr. Malik.
8
Doctor
Shruti Malik
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
7
Clinic
Shady Grove Fertility
Fair Oaks
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2015, Successful
NPS
9
NPS
8
Age 37
1 IUI
Tubal Blockage
Uterine Fibroids
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Neutral
Successful
She [Dr. Shruti Malik] was the third doctor that we worked with on my infertility issues. Unlike the first two who immediately said that I was unable to conceive naturally and recommended IVFs instead of IUI. Dr. Malik listened to us and agreed to try a round of IUI after it was determined that we would not qualify for the clinic’s IVF package plan.... She was very honest with us about my treatment and she was willing to work with us in deciding which approaches to use.
Shady Grove Fertility is a wonderful clinic. They do everything there so it means that you don’t have to drive all over the place for testing, monitoring, and procedure. I highly recommend this clinic....They [the nursing staff] were wonderful, especially with showing us to how to do the shots.... We use fertility drugs (bravelle and hsg trigger shot).
How was your experience with Shruti Malik at Shady Grove Fertility?
She was the third doctor that we worked with on my infertility issues. Unlike the first two who immediately said that I was unable to conceive naturally and recommended IVFs instead of IUI. Dr. Malik listened to us and agreed to try a round of IUI after it was determined that we would not qualify for the clinic’s IVF package plan.
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility?
Be a strong advocate for what is the best for you. Dr. Malik or the clinic may not agree with the initial request but she is always willing to work with the patient’s request.
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility?
She was very honest with us about my treatment and she was willing to work with us in deciding which approaches to use.
Describe the protocols Shruti Malik used in your cycles at Shady Grove Fertility and their degree of success.
We use fertility drugs (bravelle and hsg trigger shot).
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Team of three nurses )
They were wonderful, especially with showing us to how to do the shots.
Describe your experience with Shady Grove Fertility.
Shady Grove Fertility is a wonderful clinic. They do everything there so it means that you don’t have to drive all over the place for testing, monitoring, and procedure. I highly recommend this clinic.
Describe the costs associated with your care under Shruti Malik at Shady Grove Fertility.
Approximately $1,000
Describe Shruti Malik's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
N/A
9
Doctor
Shruti Malik
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Shady Grove Fertility
Fair Oaks
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 40 - 41
1 IUI
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I was able to sit down with Dr. Malik prior to even having treatment done. She didn't rush me or give me a run down like I was "just another patient". She listened to what I had to say and moved forward with treatment that way...I had a bit of trouble with my IUI procedure (my fault as my cervix is fussy). Dr. Malik didn't hesitate and gave instructions in order to get it done! She said don't worry, we'll get it to cooperate and sure enough it did. Again, I didn't feel like a number, but rather a patient.
Patrice [nurse at Shady Grove Fertility] is AMAZING!! She's very thorough with her explanations and makes sure that you understand everything that's going on...Weaknesses: I called to find out about getting day 3 bloodwork done. The front desk person gave me the astronomical price for bloodwork, but didn't mention that I could also go to LabCorp and get it done for way cheaper. I was a bit concerned that it wasn't even mentioned as an option. Strengths: Short wait time to be seen, my nurse (Patrice).
How was your experience with Shruti Malik at Shady Grove Fertility?
I had a bit of trouble with my IUI procedure (my fault as my cervix is fussy). Dr. Malik didn't hesitate and gave instructions in order to get it done! She said don't worry, we'll get it to cooperate and sure enough it did. Again, I didn't feel like a number, but rather a patient. It was the first time that my husband met her and he to took to her personality and demeanor. That sealed the deal for me! Whether we end up succeeding or not with a child, I'm glad that I'm under the care of Dr. Malik.
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility?
Be ready to let her know exactly what's going on and don't hold anything back! The more you tell her, the better!
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility?
I was able to sit down with Dr. Malik prior to even having treatment done. She didn't rush me or give me a run down like I was "just another patient". She listened to what I had to say and moved forward with treatment that way.
Describe the protocols Shruti Malik used in your cycles at Shady Grove Fertility and their degree of success.
I have a fussy cervix and it takes doctors a while to find. Sometimes they get frustrated and have to call other doctors in to help. Dr. Malik was a pro, found it and made it work. Although the IUI was unsuccessful, at least I know that I have a doctor who puts in the work!
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Patrice )
Patrice is AMAZING!! She's very thorough with her explanations and makes sure that you understand everything that's going on.
Describe your experience with Shady Grove Fertility.
Weaknesses: I called to find out about getting day 3 bloodwork done. The front desk person gave me the astronomical price for bloodwork, but didn't mention that I could also go to LabCorp and get it done for way cheaper. I was a bit concerned that it wasn't even mentioned as an option. Strengths: Short wait time to be seen, my nurse (Patrice).
Describe the costs associated with your care under Shruti Malik at Shady Grove Fertility.
HSG test, day 3 bloodwork, IUI procedure
10
Doctor
Shruti Malik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fair Oaks
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 36 - 38
4 IUI
1 IVF
Diminished Ovarian Reserve
Black or African-American
Income $200K - $499K
Lawyer
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
I really enjoyed working with Dr. Malik. From the very first appointment she outlined the options available to me and we created a game plan. When our initial plan did not work, we discussed a change in course and she listened to my concerns...Even though I did not see or speak to Dr. Malik every single time I was in the office for misc. appointments I always knew that my questions via the portal would be answered quickly...
Someone always answered the phones when I called which may sound minor but given my experience with other medical practices was a welcome change. Everyone was courteous and informed...The only weakness regarding the front desk staff is that I received inconsistent pricing for my IUI...Whenever she could, she would give me samples from the doctors office to help with costs. The duo of Dr. Malik and Patrice made this process easy.
How was your experience with Shruti Malik at Shady Grove Fertility?
I really enjoyed working with Dr. Malik. From the very first appointment she outlined the options available to me and we created a game plan. When our initial plan did not work, we discussed a change in course and she listened to my concerns. I had 2-3 virtual appointments with Dr. Malik. She called me after major milestones and conducted my egg transfer. I had no issues with the practice's set-up (i.e. most day-to-day communications occurring through nurses and inseminations occurring with NP/other physicians). Even though I did not see or speak to Dr. Malik every single time I was in the office for misc. appointments I always knew that my questions via the portal would be answered quickly.
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility?
Be honest with her about your wishes. She listens and will respond accordingly. If you don't tell her, she can't help you.
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility?
She always took the time to answer my questions which were plentiful and I never felt rushed through our appointments. She knew the facts of my case and I did not have to remind her about specifics.
Describe the protocols Shruti Malik used in your cycles at Shady Grove Fertility and their degree of success.
I am a single mother by choice and my initial tests (Fall 2020) came back fine so we started out with unmedicated IUIs. I wanted to avoid pumping my body with meds if possible. I had planned on stopping the journey if I was unsuccessful after 3 IUIs. The second IUI resulted in a chemical pregnancy. After the third IUI I re-evaluated my options with Dr. Malik and decided that I did in fact want to keep going. I even decided that I would attempt a 4th IUI. If that was unsuccessful then I would switch to IVF, which I did. With the first stim cycle the objective was to have me on the lowest level meds possible. Sadly, my body did not respond to the meds so the cycle had to be cancelled. I was an emotional wreck and knew I only had 1 more cycle in me. Thus, I asked that she max me out to the highest level of meds that was safe to give me the best chance. She agreed and we did that for the second stim cycle. My body did respond and we ended up with 3 embryos. 1 was transferred fresh and 2 other were frozen.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Patrice Smith)
I adored Patrice. I had so many questions during the process that she promptly responded to. She had a great bedside manner. Even when her phone calls delivered bad news she would take her time to listen to me offer her insight on the process. When I transitioned to IVF I was concerned about the cost of the medications. Whenever she could, she would give me samples from the doctors office to help with costs. The duo of Dr. Malik and Patrice made this process easy.
Describe your experience with Shady Grove Fertility.
Someone always answered the phones when I called which may sound minor but given my experience with other medical practices was a welcome change. Everyone was courteous and informed. I enjoyed the fact that there were multiple offices I could visit based upon my schedule and availability. I split my time between Fair Oaks, which was opened Monday through Friday and handled my monitoring appointments, and Fairfax, which was opened on the weekends and handled inseminations/IVF procedures. I received the same high level of care at both offices. The only weakness regarding the front desk staff is that I received inconsistent pricing for my IUI. I had to pay out of pocket and it seemed like the staff was not used to this, thus I would be quoted between $200 - $250. I would just budget $250 and if it was less it would be a bonus to me. The finance department had some weakness as well. They were a bit slow to respond (compared to the speed of the nurses) and sometimes their explanations were unclear. However, I had heard that same complaint from others before I began working with the finance department so knowing that was the case I stayed on top of them. In the end, that weakness was insignificant to me in the grand scheme of things.
Describe the costs associated with your care under Shruti Malik at Shady Grove Fertility.
$200-$250 per IUI $20K IVF procedure $7-10K IVF meds
Describe Shruti Malik's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. Malik's position was that it best to transfer one embryo at a time due to the medical risks associated with multiples pregnancy. I was fine with this as I had no desire to have multiples.
10
Doctor
Shruti Malik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fair Oaks
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 37 - 39
1 IVF
1 Embryo Freezing
Male Factor
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Malik is extremely sweet and personable. She explained our situation in a very warm and caring way. She gave her professional opinion on the situation, but also gave us options so we could choose how we wanted to proceed. We never felt pressured or swayed to do one thing or another...I felt that I was always aware of what was coming next, even the first time around...
The Nursing Staff [at Shady Grove Fertility] were extremely caring and warm. They were quick to respond to any questions I had, and quick to help find answers or something I was needing - there was one time I was low on one of the injections and it was going to be difficult to get within the time I needed it, they were able to secure the injection for me right then and there, no questions asked....
How was your experience with Shruti Malik at Shady Grove Fertility?
Dr. Malik was amazing every step of the way during both IVF processes and procedures. I felt that I was always aware of what was coming next, even the first time around. I would most certainly recommend Dr. Malik and her team to anyone having pregnancy difficulties.
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility?
Go in with an open mind. There are all kinds of factors that go into getting pregnant and all kinds of reasons why you're not getting pregnant. Take all the Tests. Take in all of the Results. And, ask lots of questions!
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility?
Dr. Malik is extremely sweet and personable. She explained our situation in a very warm and caring way. She gave her professional opinion on the situation, but also gave us options so we could choose how we wanted to proceed. We never felt pressured or swayed to do one thing or another.
Describe the protocols Shruti Malik used in your cycles at Shady Grove Fertility and their degree of success.
Our issues were on the male side. We did the Egg Retrieval with the injection of the sperm into the egg to fertilize the egg. We ended up with 2 Very Highly Rated Embryos that way and both lead to successful pregnancies.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Marci & Maritza)
The Nursing Staff were extremely caring and warm. They were quick to respond to any questions I had, and quick to help find answers or something I was needing - there was one time I was low on one of the injections and it was going to be difficult to get within the time I needed it, they were able to secure the injection for me right then and there, no questions asked.
Describe your experience with Shady Grove Fertility.
The Clinic was amazing. I was always greeted nicely when I came in and a super friendly, we'll see you next time, when I left. The facilities were very clean and quite, so you could just breathe and relax, it was completely stress free outside the unknowns and the reasons you're there!
Describe the costs associated with your care under Shruti Malik at Shady Grove Fertility.
Dr. Malik and her team were completely upfront about the costs involved and what our insurance covered and didn't cover... Anytime we had a question about the finances, they were very quick to respond!
Describe Shruti Malik's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We only did single embryo transfers because we were advised if we did transfer multiple, it was a risk for multiple babies (I was 38 the first time, then almost 40 for the second), so my age was higher risk too, or one could cancel out the other and end up with no pregnancy.
10
Doctor
Shruti Malik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fair Oaks
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 42
Diminished Ovarian Reserve
Endometriosis
Unexplained
South Asian
Income $200K - $499K
Engineer
Only Doc Seen
IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We had a great experience with Dr. Malik through our infertility treatment journey. She heard our issues with great patience and made honest/valuable recommendations...She performed couple of minor surgeries and all went great. I was able to conceive in October of 2019 through IVF and delivered a very healthy baby
They were absolutely fantabulous, it is not an exaggeration when I say you would never meet such an organized nurses/coordinators any where...I trust SGF, everything went really well for me from scheduling/rescheduling (the front office in FairOaks is the sweetest person I met) to getting Ultrasounds. Not much wait time in the lobby either.
How was your experience with Shruti Malik at Shady Grove Fertility?
We had a great experience with Dr. Malik through our infertility treatment journey. She heard our issues with great patience and made honest/valuable recommendations. We initially saw a different Dr at SGF but later moved under Dr. Malik's care. She performed couple of minor surgeries and all went great. I was able to conceive in October of 2019 through IVF and delivered a very healthy baby in June. I would definitely recommend Dr. Malik.
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility?
If you are serious about having a baby, please see her ASAP.
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility?
We had a great experience with Dr. Malik through our infertility treatment journey. She heard our issues with great patience and made honest/valuable recommendations. We initially saw a different Dr at SGF but later moved under Dr. Malik's care. She performed couple of minor surgeries and all went great. I was able to conceive in October of 2019 through IVF and delivered a very healthy baby in June. I would definitely recommend Dr. Malik and SGF staff to anyone who are facing issues with conceiving naturally. They are super kind (Patricie, Pam Collins, Julie) and always there for you.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Patrice and Pam Collins)
They were absolutely fantabulous, it is not an exaggeration when I say you would never meet such an organized nurses/coordinators any where. After I got pregnant, I went to a different OBGYN office. It was so different, nothing was informed to us before hand, I wished they were like SGF staff.
Describe your experience with Shady Grove Fertility.
I trust SGF, everything went really well for me from scheduling/rescheduling (Barbara in the front office in FairOaks is the sweetest person I met) to getting Ultrasounds (Julie is the best!!). Not much wait time in the lobby either.
10
Doctor
Shruti Malik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fair Oaks
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5