Rated 8.4
Strongly recommend: 59%Neutral: 29%Don't recommend: 12%8.4
59% strongly recommend
8 reviews
Humanity
7.6
7.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.7
9.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.5
5.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
N. Eastern Ohio U.
Residency
Summa Health
Fellowship
Magee-Womens UPMC

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Shruti Malik works at

Shady Grove Fertility
Rated 8.7
Strongly recommend: 69%Neutral: 21%Don't recommend: 10%8.7

At 2 offices

Fair Oaks
12011 Lee Jackson Mem. Hwy
Fairfax, VA 22033
703.246.0500
Arlington
901 N Stuart Street Suite 610
Arlington, VA 22201
703.574.3772
Explore Clinic

1 patient review filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
3
5
Age 30 - 31
3 IUI
Diminished Ovarian Reserve
Prefer not to answer
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
She [Dr. Shruti Malik] was great and very detailed during one on one consultations, however, during treatment cycles she was MIA and we never heard from her directly. When she did call, we often would hear her typing in the background which often felt like she wasn't really paying attention...It doesn't feel like they take a good personal approach, rather, they try to apply the same to all.
The nursing staff [at Shady Grove] was great. They will end up being your primary points of contact. I could contact them on the phone and they would pick up as long as it was during business hours. I also had their e-mail address and they were very prompt to respond...They often provide papers with a list of instructions for medications, treatments, etc. If you look closely the some of the forms are dated years ago. It doesn't feel like they take a good personal approach, rather, they try to apply the same to all. The pros are that there are so many offices in the area, you can always go to one of the other locations if you aren't able to make it into yours for monitoring. There is also 24/7 phone lines and weekend monitoring, you just will likely deal with nurses and doctors you aren't as familiar with.
How was your experience with Shruti Malik at Shady Grove Fertility?
She was great and very detailed during one on one consultations, however, during treatment cycles she was MIA and we never heard from her directly. When she did call, we often would hear her typing in the background which often felt like she wasn't really paying attention.
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility?
Advocate for yourself. Just because they recommended something doesn't mean you have to go through with it. Stick with your gut.
Describe your experience with your nurse at Shady Grove Fertility.
The nursing staff was great. They will end up being your primary points of contact. I could contact them on the phone and they would pick up as long as it was during business hours. I also had their e-mail address and they were very prompt to respond.
Describe your experience with Shady Grove Fertility.
It feels like they try to fit everyone into the same mold. They often provide papers with a list of instructions for medications, treatments, etc. If you look closely the some of the forms are dated years ago. It doesn't feel like they take a good personal approach, rather, they try to apply the same to all. The pros are that there are so many offices in the area, you can always go to one of the other locations if you aren't able to make it into yours for monitoring. There is also 24/7 phone lines and weekend monitoring, you just will likely deal with nurses and doctors you aren't as familiar with.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call with results
3
Doctor
Shruti Malik
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Shady Grove Fertility
Fair Oaks
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources