Sigal Klipstein

InVia Fertility Specialists

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Doctor, Nurse available by email
Doctor email
Nurse email
Doctor, Nurse available by direct line
Direct line to doctor
Direct line to nurse
Available by cell phone
Doctor personal cell phone
Medical SchoolU. of Chicago
ResidencyBeth Israel Boston
FellowshipBoston IVF
Arlington Heights
880 W. Central Rd.
Arlington Heights, IL 60005
(847) 884-8884
Hoffman Estates
1585 North Barrington Road
Hoffman Estates, IL 60169
(847) 884-8884
Northbrook
1535 Lake Cook Road
Northbrook, IL 60062
(847) 884-8884
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On a scale from 0-10, how likely are you to recommend Sigal Klipstein to a friend?
Strongly recommend: 100%9.8
12 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
9.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
6.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend InVia Fertility Specialists to a friend?
Strongly recommend: 90%Neutral: 3%Don't recommend: 8%9.4
29 assessments
  • 90% Strongly recommend (9-10)
  • 3% Neutral (7-8)
  • 8% Don't recommend (0-6)
12 assessments
10
10
Age
37 - 39
Treated
2018 - 2020
Success with this Doc
Yes
Treatment
3 IUI, 4 IVF
Diagnosis
Unexplained
10
10
Dr Klipstein was always honest but compassionate about our options and results. I needed a doctor who I felt like would tell me when I needed to explore other options ... Even when things didn't go the way we hoped, she always had another plan in her pocket and I never felt pressured or rushed to make decisions. ... We did low doses of stims to prevent OHSS which I had experienced in the past and was carefully monitored with adjusted trigger shots of needed to prevent overstimming. She had is freeze all and PGS test, we tried frozen transfers, fresh transfers, and lastly on our 6tg transfer, a natural cycle which was successful. She plans on doing the same for a hopeful second baby. She also prescribed antibiotics to rule out any infections preventing implantation and did an endometrial scratch at my request before our last transfer.
Front dresk staff [at InVia] is very thorough especially their insurance coordinator. Billing is very easy to work with as well especially if you have insurance issues. It can be hard to get in with the doctors, but Dt Klipstein is worth the wait! The nursing staff is fast to respond to questions in your portal as well as other staff members. Be sure to confirm which office your are going to though since they have multiple locations. I have shown up to the wrong office a few times!
Age
37 - 39
Treated
2018 - 2020
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 4 IVF
Diagnosis
Unexplained
10
10
How was your experience with Sigal Klipstein at InVia Fertility Specialists?
Dr Klipstein was a breath of fresh air coming to after a terrible experience with a previous doctor. She has brought children to many of my acquaintances which have us so much hope. Even when things didn't go the way we hoped, she always had another plan in her pocket and I never felt pressured or rushed to make decisions. The day she called to tell me I was finally pregnant, the joy in her voice was so genuine and I knew and was really truly happy for us!
What's one piece of advice would you give a prospective patient of Sigal Klipstein at InVia Fertility Specialists?
Be patient. She is very busy but 100% worth waiting for.
During treatment, were you treated like a number or a human with Sigal Klipstein at InVia Fertility Specialists?
Dr Klipstein was always honest but compassionate about our options and results. I needed a doctor who I felt like would tell me when I needed to explore other options and not string me along for money, which is how I felt about my first clinic. I along comfortable asking her questions and getting a straight answer!
Describe the protocols Sigal Klipstein used in your cycles at InVia Fertility Specialists and their degree of success.
We did low doses of stims to prevent OHSS which I had experienced in the past and was carefully monitored with adjusted trigger shots of needed to prevent overstimming. She had is freeze all and PGS test, we tried frozen transfers, fresh transfers, and lastly on our 6tg transfer, a natural cycle which was successful. She plans on doing the same for a hopeful second baby. She also prescribed antibiotics to rule out any infections preventing implantation and did an endometrial scratch at my request before our last transfer.
Describe your experience with the nursing staff.
You see a lot of nurses over the years when doing fertility treatments. I did enjoy many of the nurses I saw at Invia and felt they were compassionate and trustworthy. There were a few that seemed a little scattered on info every now and again. Overall her staff was great.
Describe your experience with InVia Fertility Specialists.
Front dresk staff is very thorough especially their insurance coordinator. Billing is very easy to work with as well especially if you have insurance issues. It can be hard to get in with the doctors, but Dt Klipstein is worth the wait! The nursing staff is fast to respond to questions in your portal as well as other staff members. Be sure to confirm which office your are going to though since they have multiple locations. I have shown up to the wrong office a few times!
Describe the costs associated with your care under Sigal Klipstein at InVia Fertility Specialists.
Most of my treatments were covered by our insurance. I only had to pay out of pocket for my co pays and deductible which we were fully communicated with by the staff. Amounts were determined by our insurance company, but 1 round of IVF was $10,000 not including any extras like PGS testing or embryo freezing/storage.
Describe Sigal Klipstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at InVia Fertility Specialists.
Dr Klipstein always preferred to do single embryo transfers, glebe she did let us do a 2 embryo transfer during a fresh cycle since it was something we had never tried on the past. It did come with warning and education on the risks of multiples in pregnancy.
What specific things went wrong at InVia Fertility Specialists?
  • Provided conflicting information
Describe the specific things that went wrong at InVia Fertility Specialists.
Some nurses had conflicting protocol information which I had to question. It was always cleared up within the day when it happened.
10
Doctor
Sigal Klipstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
InVia Fertility Specialists
Hoffman Estates
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
35
Treated
2020
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Unexplained
9
9
During your initial consult [with Dr. Sigal Klipstein] you will discuss your prior health history and fertility workup/treatments. After this, your workup will include a slew of lab work and ultrasounds. You will need to complete everything prior to having a "re-consultation" with the physician. All of this can take 2-3 weeks so do not expect to be started on any treatments right off the bat. I am currently deciding between IVF and IUI...has a very warm bedside manner and I did not feel like a number when speaking with her.
You will not be able to get a new consult immediately but I do feel like the wait time for new consult with Invia/Dr. Klipstein is less than at a other fertility clinics...I have had wonderful in person experiences with the nurses and clinical support staff. However, I do find that their communications on their patient portal system are short and lack any personal touch. Several times I have felt like I was an annoyance or a bother when asking a question (and I don't ask many!)...Our costs are out of pocket. IVF starts at 11k and IUI starts at 2k. This is not including any medications, monitoring, additional testing, etc.
Age
35
Treated
2020
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Unexplained
9
9
How was your experience with Sigal Klipstein at InVia Fertility Specialists?
You will not be able to get a new consult immediately but I do feel like the wait time for new consult with Invia/Dr. Klipstein is less than at a other fertility clinics. Dr. Klipstein is always prompt but does spent adequate time reviewing your records as well and reviewing your options with you. I felt she was compassionate and approachable. I am currently deciding what treatment course I would like to take and do hesitate to reach out to the office to ask questions for fear of being a bother.
What's one piece of advice would you give a prospective patient of Sigal Klipstein at InVia Fertility Specialists?
Be prepared to get recommended testing done quickly.
During treatment, were you treated like a number or a human with Sigal Klipstein at InVia Fertility Specialists?
Dr. Klipstein has a very warm bedside manner and I did not feel like a number when speaking with her.
Describe the protocols Sigal Klipstein used in your cycles at InVia Fertility Specialists and their degree of success.
During your initial consult you will discuss your prior health history and fertility workup/treatments. After this, your workup will include a slew of lab work and ultrasounds. You will need to complete everything prior to having a "re-consultation" with the physician. All of this can take 2-3 weeks so do not expect to be started on any treatments right off the bat. I am currently deciding between IVF and IUI. Unfortunately we do not have fertility insurance coverage so this is our limiting factor.
Describe your experience with the nursing staff.
I have had wonderful in person experiences with the nurses and clinical support staff. However, I do find that their communications on their patient portal system are short and lack any personal touch. Several times I have felt like I was an annoyance or a bother when asking a question (and I don't ask many!)
Describe your experience with InVia Fertility Specialists.
I appreciate that this clinic is clean and they have phlebotomy, US and HSG in house. I have yet to go through IVF or IUI with this clinic so I cannot comment on that process. Front desk staff is mostly friendly but you can tell they are stressed out. They communicate mainly via the patient portal and at times I think this leads to mis-communication and errors in communication.
Describe the costs associated with your care under Sigal Klipstein at InVia Fertility Specialists.
Our costs are out of pocket. IVF starts at 11k and IUI starts at 2k. This is not including any medications, monitoring, additional testing, etc.
Describe Sigal Klipstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at InVia Fertility Specialists.
N/a
What specific things went wrong at InVia Fertility Specialists?
  • Failed to call with results
9
Doctor
Sigal Klipstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
InVia Fertility Specialists
Hoffman Estates
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
38 - 40
Treated
2017 - 2019
Success with this Doc
?
Treatment
1 IUI, 2 IVF
Diagnosis
Poor Egg Quality, Unexplained
10
10
Dr. Klipstein is a very kind person - she's always ready to answer questions and takes her time. I also really appreciate her generally very prompt responses on the portal and she's taken the time to call when we've gone through some difficult stuff. ... Dr. Klipstein is a very kind person - she's always ready to answer questions and takes her time. I also really appreciate her generally very prompt responses on the portal and she's taken the time to call when we've gone through some difficult stuff. ...
The staff [InVia Hoffman Estates] is almost entirely women and they are caring and compassionate. ... The only thing I occasionally found annoying was that sometimes a message would come through the portal but I wouldn't get a text notification about it. It's not a huge deal and only happened a few times. That's not a reflection on the staff, obviously, but probably a glitch in their system.
Age
38 - 40
Treated
2017 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 2 IVF
Diagnosis
Poor Egg Quality, Unexplained
10
10
How was your experience with Sigal Klipstein at InVia Fertility Specialists?
I think the best thing about Dr. Klipstein is her caring nature - she really takes the time to listen and clearly cares about her patients. A weakness could be described as maybe being too optimistic at times? I feel like a couple times she gave me a little bit of false hope, though that's generally not the case.
What's one piece of advice would you give a prospective patient of Sigal Klipstein at InVia Fertility Specialists?
Come prepared with questions because she'll answer them. She's very resourceful!
During treatment, were you treated like a number or a human with Sigal Klipstein at InVia Fertility Specialists?
Dr. Klipstein is a very kind person - she's always ready to answer questions and takes her time. I also really appreciate her generally very prompt responses on the portal and she's taken the time to call when we've gone through some difficult stuff.
Describe the protocols Sigal Klipstein used in your cycles at InVia Fertility Specialists and their degree of success.
Initially we weren't sure why we were having infertility issues, so we decided to start off very conservatively. Dr. Klipstein was totally fine with that and we began with a medicated cycle. No dice. After that, we upped things to an IUI. No dice. We took a break of maybe 6 weeks and then did IVF. She monitored me super carefully and the retrieval went really well. I did have OHS, which she was VERY responsive to and I felt like I received excellent care (in the end, the OHS wasn't serious and it passed within 2-3 days). The first embryo transfer ended in a chemical pregnancy; the second ended up being a miscarriage. They were not certain why we lost the second pregnancy. On the second retrieval, Dr. Klipstein did slightly modify my medication to try to avoid OHS and we were successful. We were also able to do a fresh transfer, though that didn't take. The second transfer was successful, but I lost the baby @ 14 weeks due to complications from Downs/T21. We still have two frozen embryos and are planning to do PGS/PGD to hopefully end up with a healthy child.
Describe your experience with the nursing staff.
I really cannot say enough about the nursing staff at InVia. They are amazing and some of the most wonderful professionals I've ever met. They're caring and kind and when we lost our second pregnancy @ 14 weeks, several of the staff reached out to me via the portal AND via phone calls to see how I was doing. What I experienced with them was so totally above and beyond what I expected - they were wonderful.
Describe your experience with InVia Fertility Specialists.
Generally, the staff is just wonderful and I looked forward to seeing them. The staff is almost entirely women and they are caring and compassionate. Some of them have children of their own, but many don't. The ones that don't still seem to understand the desire to have a baby or, in our case, give our daughter a sibling. The only thing I occasionally found annoying was that sometimes a message would come through the portal but I wouldn't get a text notification about it. It's not a huge deal and only happened a few times. That's not a reflection on the staff, obviously, but probably a glitch in their system.
Describe the costs associated with your care under Sigal Klipstein at InVia Fertility Specialists.
IVF isn't cheap, there's no question. Our insurance covered a great deal of the costs, but after everything, we've probably spent around $8,000-$10,000. A lot of that was from medications because we ran out of coverage on that. The medications are REALLY pricey, but that's not determined by the clinic.
Describe Sigal Klipstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at InVia Fertility Specialists.
Dr. Klipstein is pretty conservative, so while she entertained me hemming and hawing about transferring more than one embryo, she definitely wasn't in favor of it. Considering that we only have 2 embryos left, I'm not sure how we'll proceed. However, based on what we've already been through, I'm GUESSING I could convince her to transfer both. But I'd have to have a pretty solid argument ready. She's definitely looking out for the well-being of her patients, first and foremost.
10
Doctor
Sigal Klipstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
InVia Fertility Specialists
Hoffman Estates
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
10
Age
35
Treated
2018
Success with this Doc
Yes
Treatment
2 IUI, 4 IVF
Diagnosis
Anovulation, PCOS
10
10
She [Dr. Sigal Klipstein] makes you feel like you’re the only patient she’s treating- the attention and care are amazing...We were open to transferring 2 but she suggested only one- said that one would do the trick. And it did...Dr. Klipstein is easily the best doctor I have ever worked with. She is confident, yet completely grounded and real. She is incredibly kind and genuinely cheers you on and celebrates your successes. Luckily I never had to hear bad news while working with her, but if I did, I am totally confident that she would help me work through anything.
All the offices [of InVia] I visited were the same- the practice as a whole is consistent...Zero wait times, staff was always friendly, office is clean and accessible, and the hours are super convenient. The blood and ultrasound morning appointments never feel like a haste- you’re in and out quickly and leave smiling. The staff makes these appointments, which are early mornings, enjoyable.
Age
35
Treated
2018
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
2 IUI, 4 IVF
Diagnosis
Anovulation, PCOS
10
10
How was your experience with Sigal Klipstein at InVia Fertility Specialists?
Dr. Klipstein is easily the best doctor I have ever worked with. She is confident, yet completely grounded and real. She is incredibly kind and genuinely cheers you on and celebrates your successes. Luckily I never had to hear bad news while working with her, but if I did, I am totally confident that she would help me work through anything.
What's one piece of advice would you give a prospective patient of Sigal Klipstein at InVia Fertility Specialists?
Trust her. Surrender and have faith. She will completely take care of you. The process is so relaxing compared to other places.
During treatment, were you treated like a number or a human with Sigal Klipstein at InVia Fertility Specialists?
She was always kind, respectful, supportive and knew exactly where I was in my treatment like the back of her hand. She makes you feel like you’re the only patient she’s treating- the attention and care are amazing.
Describe the protocols Sigal Klipstein used in your cycles at InVia Fertility Specialists and their degree of success.
We went in for a FET. We were open to transferring 2 but she suggested only one- said that one would do the trick. And it did. I was on Estrace, Endometrin and PIO. Very easy protocol that wasn’t at all hard on my body or my mind. My procedure day was a ton of fun- and went perfectly. 10 days later I got a call from Dr. Klipstein on a Sunday afternoon saying “ok, we’re in business. It’s positive!”
Describe your experience with your nurse at InVia Fertility Specialists.
The nursing/care staff were incredible to work with. They were responsive, kind, helpful and so encouraging. Love them!
Describe your experience with InVia Fertility Specialists.
Zero wait times, staff was always friendly, office is clean and accessible, and the hours are super convenient. The blood and ultrasound morning appointments never feel like a haste- you’re in and out quickly and leave smiling. The staff makes these appointments, which are early mornings, enjoyable. All the offices I visited were the same- the practice as a whole is consistent.
Describe the costs associated with your care under Sigal Klipstein at InVia Fertility Specialists.
The medications were easily the most expensive part. Out of pocket to the dr for an FET with monitoring was not at all expensive. I spent about $500 total.
Describe Sigal Klipstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at InVia Fertility Specialists.
She made the right call only transferring one. She said one will do the trick, and she was right. She’s able to have high success rates while doing what’s best for her patients.
10
Doctor
Sigal Klipstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
InVia Fertility Specialists
Northbrook
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
34 - 35
Treated
2016 - 2017
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor
10
10
Her [Dr. Kiipstein] calm voice and bedside manner are just the beginning of how wonderful everything about her is. She would always schedule enough time to have conversations with us for our 2 appts that we needed to talk. She never made us feel rushed..When we wanted to transfer 2 embryos she did a lot of research and told us why she recommends only 1 for us and it was the best decision....Dr. Kiipstein always greeted me by name, i never had to wait.
The clinic [InVia ] does not batch, which I know a lot of clinics do. It does not take too long to get in as a new patient. They do not double book so you always feel important. There is two doctors and currently a 3rd that is starting out so there is always somebody there!...they [nurses] would always answer my emails via the portal very promptly. if I had any concerns they would be addressed and followed up.
Age
34 - 35
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor
10
10
How was your experience with Sigal Klipstein at InVia Fertility Specialists?
From the moment we met Dr. Klipstein we knew she was our doctor. Her calm voice and bedside manner are just the beginning of how wonderful everything about her is. She would always schedule enough time to have conversations with us for our 2 appts that we needed to talk. She never made us feel rushed, in fact, she made us feel like we were her only patients. When we wanted to transfer 2 embryos she did a lot of research and told us why she recommends only 1 for us and it was the best decision. I recommend everybody that asks me about infertility to go to her. She is one of a kind!
What's one piece of advice would you give a prospective patient of Sigal Klipstein at InVia Fertility Specialists?
Get to her ASAP.....she will do anything and everything to help you create your family!
During treatment, were you treated like a number or a human with Sigal Klipstein at InVia Fertility Specialists?
Dr. Kiipstein always greeted me by name, i never had to wait. For important calls she would always call and early in the day too. I went from a doctor that treated us like a number to complete human interaction and care.
Describe the protocols Sigal Klipstein used in your cycles at InVia Fertility Specialists and their degree of success.
We did a cycle based on my cycle. I did estrace, follistim and menopur for ER and added Ganirelix last two days to suppress ovulation. Triggers with hCG and Lupron. We got 38 eggs, 13 fertilized and 8 made it to day 5 and we did a freeze all. A month later we did the frozen transfer with 1 embryo graded 4AA- again Estrace and then we used Crinone and PIO . Today we are 21+6!
Describe your experience with your nurse at InVia Fertility Specialists. (Assigned nurse: Tammy)
they would always answer my emails via the portal very promptly. if I had any concerns they would be addressed and followed up.
Describe your experience with InVia Fertility Specialists.
The clinic does not batch, which I know a lot of clinics do. It does not take too long to get in as a new patient. They do not double book so you always feel important. There is two doctors and currently a 3rd that is starting out so there is always somebody there!
Describe the costs associated with your care under Sigal Klipstein at InVia Fertility Specialists.
It was $30K for a n retrieval with TESE for my husband and transfer. Embryo freezing was another $1K and $9K in medication
Describe Sigal Klipstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at InVia Fertility Specialists.
Nothing
10
Doctor
Sigal Klipstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
InVia Fertility Specialists
Hoffman Estates
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Sigal Klipstein at InVia Fertility Specialists.

Verified

This patient has provided documentation of treatment at this clinic.

10
9
Age
37
Treated
2017
Success with this Doc
Yes
Treatment
3 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve
10
9
She [Dr. Klipstein] made the time to call me, talk to me through every decision big and small, and made me feel like I was her only patient. I always felt like she had all the time in the world to focus on me, which is not how I felt at my previous clinic...Never hesitate to reach out to her because she makes it her priority to speak with you...Dr. Klipstein is by far the most compassionate fertility doctor. She gave me her phone number and personal email address when we first met and this was very telling of her availability and willingness to make her patients feel cared for, important, and “human”. Every detail was always explained as far as treatments and procedures so I never felt lost. If I had any questions I would send her a portal message and she would respond in such a timely manner. In my previous experience there was almost no possible to contact the doctor himself, just the nurses. I would recommend Dr. Klipstein to every friend, family member, and anyone looking for a compassionate, smart, and detail oriented doctor.
Very warm and friendly feel [at InVia Fertility Specialists]. It’s a smaller practice than the one I’d been to before and I felt like this clinic was much more welcoming and efficient with their patients and appointments. I appreciated everyone’s willingness to work together and the put the patient first...There was a nurse who did not order enough meds for me...All nurses were very caring and efficient with their care. Very ready and always available to talk and answer questions.
Age
37
Treated
2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve
10
9
How was your experience with Sigal Klipstein at InVia Fertility Specialists?
Dr. Klipstein is by far the most compassionate fertility doctor. She gave me her phone number and personal email address when we first met and this was very telling of her availability and willingness to make her patients feel cared for, important, and “human”. Every detail was always explained as far as treatments and procedures so I never felt lost. If I had any questions I would send her a portal message and she would respond in such a timely manner. In my previous experience there was almost no possible to contact the doctor himself, just the nurses. I would recommend Dr. Klipstein to every friend, family member, and anyone looking for a compassionate, smart, and detail oriented doctor.
What's one piece of advice would you give a prospective patient of Sigal Klipstein at InVia Fertility Specialists?
You are in the best hands. Never hesitate to reach out to her because she makes it her priority to speak with you. Even if you think your question is “simple”.
During treatment, were you treated like a number or a human with Sigal Klipstein at InVia Fertility Specialists?
She made the time to call me, talk to me through every decision big and small, and made me feel like I was her only patient. I always felt like she had all the time in the world to focus on me, which is not how I felt at my previous clinic.
Describe the protocols Sigal Klipstein used in your cycles at InVia Fertility Specialists and their degree of success.
I had a pretty standard IVF cycle and this was the protocol we followed, which was beneficial for me.
Describe your experience with the nursing staff.
All nurses were very caring and efficient with their care. Very ready and always available to talk and answer questions. One nurse made a mistake once in the ordering of my medicine, but we worked it out.
Describe your experience with InVia Fertility Specialists.
Very warm and friendly feel. It’s a smaller practice than the one I’d been to before and I felt like this clinic was much more welcoming and efficient with their patients and appointments. I appreciated everyone’s willingness to work together and the put the patient first.
Describe the costs associated with your care under Sigal Klipstein at InVia Fertility Specialists.
Insurance luckily covered mostly everything.
Describe Sigal Klipstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at InVia Fertility Specialists.
Dr. Klipstein was a major supporter of using one embryo for transfer. She definitely took into consideration the quality of the embryos and everything else. My other doctor was a big supporter of two every time, but Dr. Klipstein was the opposite. She explained all of her reasoning clearly and we followed her guidance which luckily ended in a successful pregnancy.
What specific things went wrong at InVia Fertility Specialists?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
Describe the specific things that went wrong at InVia Fertility Specialists.
There was a nurse who did not order enough meds for me. I didn’t open my medicine box right when it came in the mail, which I should have, and didn’t notice something was missing until the last minute. Luckily, a friend had extra meds and so did the office. I only went to get it from a friend because she was closer.
10
Doctor
Sigal Klipstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
InVia Fertility Specialists
Hoffman Estates
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Sigal Klipstein at InVia Fertility Specialists.

Verified

This patient has provided documentation of treatment at this clinic.

9
8
Age
36 - 38
Treated
2015 - 2017
Success with this Doc
Yes
Treatment
1 IVF, Donor Sperm
Diagnosis
Tubal Blockage, Uterine Fibroids
9
8
She [Dr. Sigal klipstein] was very welcoming and open minded. She didn't focus on my health challenges or the negatives--she made whatever came just seem like it was the next thing to do on the road to my inevitable pregnancy. She did sometimes confuse my case with others when not looking right at the chart (like when she would pop in for a quick consult at the ultrasound and would say things that didn't apply to me). She was always present and available.
I felt like there were a lot of hidden costs [at InVia Fertility Specialists] that popped up after my cycle was over--I was never warned that insurance would deny certain things if they weren't coded right. I ended up paying thousands because of the wrong codes, and the billing department is horrible. There is one person, she often isn't in the office and almost never answers the phone. They will do payment plans, but aren't very organized. The bills for cryo-storage and the fertility treatments are separate, so figuring how much you actually owe is difficult and again, the billing lady is rarely helpful as her communication skills are not the best (misunderstands questions and doesn't fully answer).
Age
36 - 38
Treated
2015 - 2017
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Sperm
Diagnosis
Tubal Blockage, Uterine Fibroids
9
8
How was your experience with Sigal Klipstein at InVia Fertility Specialists?
She was very welcoming and open minded. She didn't focus on my health challenges or the negatives--she made whatever came just seem like it was the next thing to do on the road to my inevitable pregnancy. She did sometimes confuse my case with others when not looking right at the chart (like when she would pop in for a quick consult at the ultrasound and would say things that didn't apply to me). She was always present and available.
What's one piece of advice would you give a prospective patient of Sigal Klipstein at InVia Fertility Specialists?
Ask lots of questions and be very up front with her.
During treatment, were you treated like a number or a human with Sigal Klipstein at InVia Fertility Specialists?
She listened to what I had to say and she accepted my goals without adding judgement or opinion of her own. She managed my fertility issues without making me feel like I was "sick".
Describe the protocols Sigal Klipstein used in your cycles at InVia Fertility Specialists and their degree of success.
Lupron
Describe your experience with the nursing staff.
There are many, I never really got to know anyone other than the ultrasound tech because the nurses rotated a lot. They were responsive on the portal, but sometimes got things mixed up, gave the wrong info, or missed giving a detail.
Describe your experience with InVia Fertility Specialists.
You better be comfortable using the online portal--they use it for everything and the responsiveness is much worse if you try to do something by phone. Even though the nurses would get things mixed up, the flow sheets and cycle plans were very easy to follow so I never felt confused once I was in my cycle. The front desk staff was usually great, though they had some sour people. I felt like there were a lot of hidden costs that popped up after my cycle was over--I was never warned that insurance would deny certain things if they weren't coded right. I ended up paying thousands because of the wrong codes, and the billing department is horrible. There is one person, she often isn't in the office and almost never answers the phone. They will do payment plans, but aren't very organized. The bills for cryo-storage and the fertility treatments are separate, so figuring how much you actually owe is difficult and again, the billing lady is rarely helpful as her communication skills are not the best (misunderstands questions and doesn't fully answer).
Describe the costs associated with your care under Sigal Klipstein at InVia Fertility Specialists.
I had insurance which was supposed to cover 90%. They "miscoded" a few of the parts of my retrieval and transfer and as a result these were not covered by insurance, even though they should have been. I ended up paying thousands and they were in no way intersted in discussing the issue. This time around I have HMO and they have been good so far at communicating with the insurance and getting things approved.
Describe Sigal Klipstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at InVia Fertility Specialists.
Because of my particular family situation, she stated that she would be transferring only one embryo. I felt the same, but if I hadn't I'm sure she would have gone along with my wishes to transfer more than one.
What specific things went wrong at InVia Fertility Specialists?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at InVia Fertility Specialists.
They sometimes confuse you with others, give you the wrong info, or the nurse tells you something that is "SOP" but doesn't actually apply to you. These were very minor incidents, though. My biggest issue with them is their billing department.
9
Doctor
Sigal Klipstein
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
8
Clinic
InVia Fertility Specialists
Hoffman Estates
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
36
Treated
2020
Success with this Doc
Yes
Treatment
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
10
Dr. Klipstein catered to my well-being, especially in the relay of information regarding my fertility. She provided me with the utmost care and passion, and providing me with options after a explaining a series of tests that needed to be done. ... She was very caring and passionate. She showed interest in my health and met my needs and expectations as a patient. Her staff are all very friendly and shared the same goal of having their patients understand and obtain the knowledge and information needed. ...
Clinic [InVia Fertility Specialists] was very well maintained, organized and informative. It gives off a welcoming vibe upon setting foot inside. It is very well equipped. Front desk personnel does an excellent job in keeping you up to date if there is any delay in your appointment. ... Very caring, informative and want the very best of their patients.
Age
36
Treated
2020
Success with this Doc
Yes
Race
East Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
10
How was your experience with Sigal Klipstein at InVia Fertility Specialists?
She was very caring and passionate. She showed interest in my health and met my needs and expectations as a patient. Her staff are all very friendly and shared the same goal of having their patients understand and obtain the knowledge and information needed.
What's one piece of advice would you give a prospective patient of Sigal Klipstein at InVia Fertility Specialists?
If you have questions, do not be afraid to ask. Dr. Klipstein is very knowledgeable and informative and wants to make sure you have the information you need and want.
During treatment, were you treated like a number or a human with Sigal Klipstein at InVia Fertility Specialists?
Dr. Klipstein catered to my well-being, especially in the relay of information regarding my fertility. She provided me with the utmost care and passion, and providing me with options after a explaining a series of tests that needed to be done.
Describe the protocols Sigal Klipstein used in your cycles at InVia Fertility Specialists and their degree of success.
I only have done a consultation appointment, followed by doing blood work with the nurses.
Describe your experience with the nursing staff.
Very caring, informative and want the very best of their patients.
Describe your experience with InVia Fertility Specialists.
Clinic was very well maintained, organized and informative. It gives off a welcoming vibe upon setting foot inside. It is very well equipped. Front desk personnel does an excellent job in keeping you up to date if there is any delay in your appointment.
Describe the costs associated with your care under Sigal Klipstein at InVia Fertility Specialists.
No more than $300. This includes consultation and administering blood work
Describe Sigal Klipstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at InVia Fertility Specialists.
N/A
10
Doctor
Sigal Klipstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
InVia Fertility Specialists
Arlington Heights
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Sigal Klipstein at InVia Fertility Specialists.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
44
Treated
2017
Success with this Doc
Yes
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
10
She [Dr. Klipstein] got us to a point where other said it could not be done! She was realistic but also used her knowledge to get me pregnant....She placed me on a course of medication that would prepare my uterus for pregnancy. They monitored me very closely to make sure they did the transfer at the most optimal time....She was there every step of the way and helped me get through our failed transfer with a new plan of action.
I think everything about the clinic [InVia] was great. They always answered my questions, and made accommodations to help with my work schedule. I am very happy we decided to go to this clinic. They were all very caring and wait times were minimal...[nursing staff] They were wonderful. On the day we graduated they all came out to say good bye to us, which really made us feel special.... They monitored me very closely to make sure they did the transfer at the most optimal time.
Age
44
Treated
2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
10
How was your experience with Sigal Klipstein at InVia Fertility Specialists?
She got us to a point where other said it could not be done! She was realistic but also used her knowledge to get me pregnant. I am currently 16 weeks with a little girl! She was there every step of the way and helped me get through our failed transfer with a new plan of action.
What's one piece of advice would you give a prospective patient of Sigal Klipstein at InVia Fertility Specialists?
Come with questions. She is very knowledgeable and will take the time to answer them.
During treatment, were you treated like a number or a human with Sigal Klipstein at InVia Fertility Specialists?
She was wonderful through the whole process. I have recommended her to my friends! I also plan on going back for my next pregnancy.
Describe the protocols Sigal Klipstein used in your cycles at InVia Fertility Specialists and their degree of success.
She placed me on a course of medication that would prepare my uterus for pregnancy. They monitored me very closely to make sure they did the transfer at the most optimal time.
Describe your experience with the nursing staff.
They were wonderful. On the day we graduated they all came out to say good bye to us, which really made us feel special.
Describe your experience with InVia Fertility Specialists.
I think everything about the clinic was great. They always answered my questions, and made accommodations to help with my work schedule. I am very happy we decided to go to this clinic. They were all very caring and wait times were minimal.
Describe the costs associated with your care under Sigal Klipstein at InVia Fertility Specialists.
I do not remember since it was covered by my insurance.
Describe Sigal Klipstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at InVia Fertility Specialists.
I did want two embryos transferred, but after hearing the risk to the babies and myself I did agree transferring only one would be best.
10
Doctor
Sigal Klipstein
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
InVia Fertility Specialists
Hoffman Estates
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
10
10
Age
30 - 35
Treated
2006 - 2011
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor, Unexplained
10
10
She was kind, compassionate and very well informed in the field of fertility. She took her time with every step and made sure we understood everything that would be happening. She also understood the emotional side of what we were going through and made sure that we were well taken care of...Dr Klipstein was always upfront with all information. She also took time to listen to my husband and myself...the more she knows about you and your partner, the better she will be able to help you.
It was a nice facility [InVia Hoffman Estates]. Nothing fancy but it was comfortable...[Nurses] They were professional and kind. They took the time to get to know me and my story. They remembered me and I never felt like I had to keep repeating my story over and over - they just knew....The only issue was not getting results back once at a specific time. Nothing I ever thought was something to be concerned about...My employer insurance covered 100% so the costs to me were nothing
Age
30 - 35
Treated
2006 - 2011
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Male Factor, Unexplained
10
10
How was your experience with Sigal Klipstein at InVia Fertility Specialists?
She was kind, compassionate and very well informed in the field of fertility. She took her time with every step and made sure we understood everything that would be happening. She also understood the emotional side of what we were going through and made sure that we were well taken care of.
What's one piece of advice would you give a prospective patient of Sigal Klipstein at InVia Fertility Specialists?
Don't hold back - the more she knows about you and your partner, the better she will be able to help you.
During treatment, were you treated like a number or a human with Sigal Klipstein at InVia Fertility Specialists?
Dr Klipstein was always upfront with all information. She also took time to listen to my husband and myself.
Describe your experience with the nursing staff.
They were professional and kind. They took the time to get to know me and my story. They remembered me and I never felt like I had to keep repeating my story over and over - they just knew.
Describe your experience with InVia Fertility Specialists.
It was a nice facility. Nothing fancy but it was comfortable.
Describe the costs associated with your care under Sigal Klipstein at InVia Fertility Specialists.
My employer insurance covered 100% so the costs to me were nothing
What specific things went wrong at InVia Fertility Specialists?
  • Failed to call with results
Describe the specific things that went wrong at InVia Fertility Specialists.
The only issue was not getting results back once at a specific time. Nothing I ever thought was something to be concerned about.
10
Doctor
Sigal Klipstein
Communication
Compassion
Adaptability
Frequency seen during appointments
10
Clinic
InVia Fertility Specialists
Hoffman Estates
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Sigal Klipstein at InVia Fertility Specialists.

10
10
Age
36
Treated
2018
Success with this Doc
Yes
Treatment
3 IUI, Donor Sperm
Diagnosis
10
10
[Dr. Sigal Klipstein] Always greeting me by my name...She’s very personable, gives facts and doesn’t sugar coat. Almost motherly. It isn’t hard to talk to her. Developed a plan and explained risks and benefits. Not afraid to be blunt when it’s appropriate. I’d recommend her to anyone...Don’t be afraid to ask questions
[Nurses at InVia Fertility Specialists were] Personable. Caring. Promt on answering their portal messages...Clean waiting area. They communicate well with each other as with the rest of the office staff. Accommodating to their patients because the have early office hours. Always a smile on their faces and they are kind...She’s [Dr. Klipstein] very personable, gives facts and doesn’t sugar coat. Almost motherly. It isn’t hard to talk to her. Developed a plan and explained risks and benefits. Not afraid to be blunt when it’s appropriate. I’d recommend her to anyone.
Age
36
Treated
2018
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, Donor Sperm
Diagnosis
10
10
How was your experience with Sigal Klipstein at InVia Fertility Specialists?
She’s very personable, gives facts and doesn’t sugar coat. Almost motherly. It isn’t hard to talk to her. Developed a plan and explained risks and benefits. Not afraid to be blunt when it’s appropriate. I’d recommend her to anyone.
What's one piece of advice would you give a prospective patient of Sigal Klipstein at InVia Fertility Specialists?
Don’t be afraid to ask questions
During treatment, were you treated like a number or a human with Sigal Klipstein at InVia Fertility Specialists?
Always greeting me by my name.
Describe the protocols Sigal Klipstein used in your cycles at InVia Fertility Specialists and their degree of success.
I’m still in the process of treatment
Describe your experience with the nursing staff.
Personable. Caring. Promt on answering their portal messages.
Describe your experience with InVia Fertility Specialists.
Clean waiting area. They communicate well with each other as with the rest of the office staff. Accommodating to their patients because the have early office hours. Always a smile on their faces and they are kind.
Describe the costs associated with your care under Sigal Klipstein at InVia Fertility Specialists.
I am currently going through treatment.
Describe Sigal Klipstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at InVia Fertility Specialists.
She’s said she would only transfer one and I’m ok with that
10
Doctor
Sigal Klipstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
InVia Fertility Specialists
Crystal Lake
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
Treated
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor, Uterine Fibroids, Unexplained
10
10
Dr Klipstein was quite caring and I felt very comfortable in speaking with her about this very sensitive topic.
I also felt that the staff took the time to make sure that my husband and I understood each step fully before and thing began... and took every measure to make sure it ran as smoothly as they could make it run...
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Male Factor, Uterine Fibroids, Unexplained
10
10
How was your experience with Sigal Klipstein at InVia Fertility Specialists?
Dr Klipstein was quite caring and I felt very comfortable in speaking with her about this very sensitive topic.
What's one piece of advice would you give a prospective patient of Sigal Klipstein at InVia Fertility Specialists?
Make sure that you are completely honest.
During treatment, were you treated like a number or a human with Sigal Klipstein at InVia Fertility Specialists?
I felt that the team of professionals at the clinic took the time to get to know me and my specific situation. I was greeted warmly each time I was in the office and conversations were continued from visit to visit. I also felt that the staff took the time to make sure that my husband and I understood each step fully before and thing began. I was also impressed that they really understood the sensitive nature of the situation and took every measure to make sure it ran as smoothly as they could make it run - which is not easy when dealing with insane cycles and insane insurance companies.
Describe your experience with the nursing staff.
The nursing staff took every opportunity to make sure you felt comfortable. There are many awkward moments for not only the women but for the men and the nurses were very professional in those moments as to not make it worse then it already was.
10
Doctor
Sigal Klipstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
InVia Fertility Specialists
Hoffman Estates
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less