Rated 9.5
Strongly recommend: 93%Don't recommend: 7%9.5
93% strongly recommend
14 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.9
9.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.3
6.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Chicago
Residency
Beth Israel Boston
Fellowship
Boston IVF

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Sigal Klipstein works in 3 offices at

InVia Fertility Specialists
Rated 8.6
Strongly recommend: 75%Neutral: 10%Don't recommend: 15%8.6

Explore Clinic
Arlington Heights
880 W. Central Rd.
Arlington Heights, IL 60005
Hoffman Estates
1585 North Barrington Road
Hoffman Estates, IL 60169
Northbrook
1535 Lake Cook Road
Northbrook, IL 60062
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1 patient review filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

Unsuccessful
NPS
5
NPS
2
1 IVF
Ashkenazi Jewish
Income $100K - $199K
1st of 3 Docs
6 IVF With Other Docs
Surrogacy With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Klipstein was very honest and very kind. I met with her a bunch of times and every time she seemed to be very knowledgable. Her staff was kind as well and the clinic ran pretty smoothly. I think Dr. Klipstein is a good doctor, I just didn't like that there weren't as many phone calls with instructions as other places have in place.
I'm sure they [nurses of InVia Fertility Specialists] were good communicators, I just didn't like that it was through a portal and more mechanical and not human...It was good that there weren't a lot of people waiting in the waiting room. I didn't feel like just a number. It was easy to get an appointment and for the most part the clinic is well-run. Weakness, less portal info and more calling the patient.
How was your experience with Sigal Klipstein at InVia Fertility Specialists?
Dr. Klipstein was very honest and very kind. I met with her a bunch of times and every time she seemed to be very knowledgable. Her staff was kind as well and the clinic ran pretty smoothly. I think Dr. Klipstein is a good doctor, I just didn't like that there weren't as many phone calls with instructions as other places have in place.
What's one piece of advice would you give a prospective patient of Sigal Klipstein at InVia Fertility Specialists?
Make sure that they have better communication than they did in 2014 throughout the retrieval time period.
During treatment, were you treated like a number or a human with Sigal Klipstein at InVia Fertility Specialists?
Dr. Klipstein is very personable.
Describe the protocols Sigal Klipstein used in your cycles at InVia Fertility Specialists and their degree of success.
I don't remember
Describe your experience with the nursing staff at InVia Fertility Specialists.
I realized that I clicked on "absolutely" for good communication... but I meant to make it less than that- ha! I'm sure they were good communicators, I just didn't like that it was through a portal and more mechanical and not human. I do seem to remember that the nurses were all very nice when I'd go in for monitoring!
Describe your experience with InVia Fertility Specialists.
It was good that there weren't a lot of people waiting in the waiting room. I didn't feel like just a number. It was easy to get an appointment and for the most part the clinic is well-run. Weakness, less portal info and more calling the patient.
Describe the costs associated with your care under Sigal Klipstein at InVia Fertility Specialists.
I think the retrieval was about $23/$30,000?
5
Doctor
Sigal Klipstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
2
Clinic
InVia Fertility Specialists
Northbrook
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5