Verified
This patient has provided documentation of treatment at this clinic.
2020 - 2021, Unsuccessful
Dr. Alur Gupta did not read my chart and provided me with the wrong information during an appointment, she did not realize I had already received my PGTA testing results (from her) in a previous visit, had another embryo transfer, and had an extremely high and concerning (even to her once I informed her) blood pressure during the transfer. She did not listen to me, my concerns, my requests.
The clinic has been good about following covid protocols and having patients and staff masked at all times...I have been attending the fertility center throughout covid and have felt safe...The nursing staff at Strong Fertility Center is excellent, they are kind, compassionate, and friendly. The only trouble I had with the nurses was that sometimes they were unable to draw my blood and would leave nasty bruises.
How was your experience with Snigdha Alur-Gupta at Strong Fertility Center (U of Rochester)?
Dr. Alur-Gupta did not treat me as if she cared about me or my outcomes. She did not provide information when requested and did not read my chart or pay attention to what procedures I had or what my conditions were. She did not listen to me about my concers or anything else. It was a very bad experience.
What's one piece of advice would you give a prospective patient of Snigdha Alur-Gupta at Strong Fertility Center (U of Rochester)?
Do not allow Strong Fertility Center to put you in as her patient she is not a good doctor.
During treatment, were you treated like a number or a human with Snigdha Alur-Gupta at Strong Fertility Center (U of Rochester)?
Dr. Alur Gupta did not read my chart and provided me with the wrong information during an appointment, she did not realize I had already received my PGTA testing results (from her) in a previous visit, had another embryo transfer, and had an extremely high and concerning (even to her once I informed her) blood pressure during the transfer. She did not listen to me, my concerns, my requests. I specifically asked from my very first appointment about everything I can do to make it successful and she would only give me suggestions after each failure rather than all at once. When she made those suggestions she was unaware that half of them were already being done as I had explained to her in previous visits. All of the suggestions I made from my online research were ignored and dismissed. My request to transfer more than one embryo was denied and the explaination was fertility center policy, however, once I switched to a different doctor I was allowed to transfer more than one without any changes in policies or circumstances.
Describe your experience with the nursing staff at Strong Fertility Center (U of Rochester).
The nursing staff at Strong Fertility Center is excellent, they are kind, compassionate, and friendly. The only trouble I had with the nurses was that sometimes they were unable to draw my blood and would leave nasty bruises.
Describe your experience with Strong Fertility Center (U of Rochester).
The clinic has been good about following covid protocols and having patients and staff masked at all times, with the exception of Dr. Queenan who took his mask off and coughed on me. I have been attending the fertility center throughout covid and have felt safe.
Describe Snigdha Alur-Gupta's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Strong Fertility Center (U of Rochester).
Dr. Alur-Gupta would not allow me to transfer more than one embryo and sited fertility center policy, however, when I transfered to Dr. Masaba, I was allowed to transfer more than one embryo without any changes to fertility center policies or my circumstances.
What specific things went wrong at Strong Fertility Center (U of Rochester)?
- Failed to order appropriate test
- Provided conflicting information
- Failed to consider drug intolerance
Describe the specific things that went wrong at Strong Fertility Center (U of Rochester).
Dr. Alur-Gupta met with me for an apppointment about a failed transfer and had not read my chart and began explaining the results of my PGTA testing which we had an appointment about prior to my transfer. She was not open to listening to my concerns or hearing my ideas and was dismissive and inattentive to my needs.