Rated 6.9
Strongly recommend: 50%Neutral: 18%Don't recommend: 32%6.9
50% strongly recommend
47 reviews
Humanity
8.5
8.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.5
8.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.4
4.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.5
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Memorial U
Residency
U. of Albany
Fellowship
Lenox Hill Hosp

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Sonia Elguero works at

Boston IVF - The Albany Center
Rated 6.6
Strongly recommend: 44%Neutral: 20%Don't recommend: 36%6.6

At 1 office

Loudonville
399 Albany Shaker Road
Loudonville, NY 12211
518.434.9759
Explore Clinic

31 patient reviews filtered by:

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2018 - 2020, Successful
10
10
Age 31 - 33
4 IUI
Other
Other
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Elguero] always took the time to study my situation and know what she was talking about when meeting. She would talk about my situation in relation to others but always go back to me and my age and my life and make me feel comfortable in the process and she always listened to me. When I would call and speak with my nurse, the doctor always got right back to me with information and always gave me an answer...she was easy to talk with about a not so easy to talk about topic. I felt comfortable discussing my test results and going over our plan for fertility treatments. I felt like she always took the time to give me an answer to be sure she studied all my results from tests/procedures before giving me an answer.
The clinic [Boston IVF - Albany] has great communication and very friendly staff. This makes coming in for appointments more relaxing and enjoyable. I was able to come in for blood work and ultrasound appointments first thing in the morning and not have to miss time at work...Going into the process of fertility treatments was very nerve racking for me. Once I starting communicating with Kim [nurse], I felt more at ease and was able to feel comfortable with the process. She was excellent at returning my calls, answering my questions and letting me know the next step in the process.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
When meeting with Dr. Elguero, she was easy to talk with about a not so easy to talk about topic. I felt comfortable discussing my test results and going over our plan for fertility treatments. I felt like she always took the time to give me an answer to be sure she studied all my results from tests/procedures before giving me an answer.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
Don't be afraid to ask questions! She has a wealth of knowledge and is there to make this process less stressful for you and your partner.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
She always took the time to study my situation and know what she was talking about when meeting. She would talk about my situation in relation to others but always go back to me and my age and my life and make me feel comfortable in the process and she always listened to me. When I would call and speak with my nurse, the doctor always got right back to me with information and always gave me an answer.
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
After looking at my test results, and letting me know that I have a left unicorunate uterus and basically can only get pregnant every other month, that put me in the category for high risk once pregnant to deliver early or miscarry. She referred me to a specialist in Albany to discuss this to be sure I understood the risks. Unfortunatly, she recommended IVF in order to become pregnant but my insurance does not cover IVF treatments and we were unable to switch insurance providers at the time. In order to still try and become pregnant she recommended IUI cycles, which were covered by insurance!!! YAY We would meet again after 3 attempts using IUI to reevaluate. After 3 rounds, I was not pregnant, so we added progesterone to the next round, and I got pregnant with IUI # 4! Everything was going great until the end of the summer and I dealt with a the death of my Dad. This was a huge stress on my body and I ended up having a missed miscarriage at 11 weeks- baby was only measuring 9 week 3 days. I ended up meeting with my Dr. Elguero once levels went back to normal to go over the loss and check in to see what I was thinking. We decided to try IUI again and add progesterone in oil once a positive pregnancy and if not pregnant move on to IVF once coverage is available. Unfortunately, after getting all this in order, we are on hold due to the Corona Virus and waiting to see what might be next.
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Kim )
Going into the process of fertility treatments was very nerve racking for me. Once I starting communicating with Kim, I felt more at ease and was able to feel comfortable with the process. She was excellent at returning my calls, answering my questions and letting me know the next step in the process.
Describe your experience with Boston IVF - The Albany Center.
The clinic has great communication and very friendly staff. This makes coming in for appointments more relaxing and enjoyable. I was able to come in for blood work and ultrasound appointments first thing in the morning and not have to miss time at work.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
For my past treatments, I have to pay for medications and co-pays for blood work, ultrasound, appointments with my doctor.
Describe Sonia Elguero's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF - The Albany Center.
For my situation, she will only do a single egg transfer because I can not carry more than one embryo.
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Unknown Success
9
9
Age 31 - 34
11 IUI
Donor Sperm
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Elguero is very science-based in her treatment approach. She reviews treatment history at every appointment and details how that influences her treatment plans. I felt like I was able to take the time I needed in appointments to have all of my questions answered and to process the information from the doctor. She was also ready to cite studies and current research backing up her recommendations. I appreciate the way she presents the options
I have been a patient at the practice since they transitioned from Albany IVF to Boston IVF and have only seen it become more difficult to get an appointment with the actual doctor. They just seem so busy all of the time, so the Dr. doesn't perform any of the IUIs and it is not unusual to go a few IUI cycles without seeing the doctor at all.... touts the Boston's Domar Center mind/body wellness initiatives but doesn't offer many services in Albany. I did try acupuncture once but found it to be prohibitively expensive as the acupuncturist was cash only.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
Dr. Elguero is very science-based in her treatment approach. She reviews treatment history at every appointment and details how that influences her treatment plans. I felt like I was able to take the time I needed in appointments to have all of my questions answered and to process the information from the doctor. She was also ready to cite studies and current research backing up her recommendations. I appreciate the way she presents the options and allows patients to feel supported to make decisions on treatment. She has always encouraged me to consider all of the pros and cons of both IVF and IUI cycles including effectiveness, cost, and emotional toll, but I have never felt overly pressured to pursue IVF over IUI. Dr. Elguero also seems mindful of the emotional toll fertility treatments can take and has always encouraged emotional readiness. When dealing with setbacks she was always very compassionate and even made follow up phone calls to me when I was experiencing health problems arising from pregnancy, even when I was no longer under her direct care. I have one con about my experience with Dr. Elguero. I have been a patient at the practice since they transitioned from Albany IVF to Boston IVF and have only seen it become more difficult to get an appointment with the actual doctor. They just seem so busy all of the time, so the Dr. doesn't perform any of the IUIs and it is not unusual to go a few IUI cycles without seeing the doctor at all. She also no longer performs D&C procedures after miscarriages. Even for a current patient, they seem to be scheduling appointments with the doctor 3-4 months out.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
Even if you aren't sure if you want to pursue treatment with a specialist, call and set up a consultation so that you can get the ball rolling when you are ready.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
I always felt like my treatment plans were very personalized. Dr. Elguero also showed great compassion when dealing with difficult situtations. Having a specific nurse assigned to each patient also helps.
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
I tried several unsuccessful IUI cycles with Clomid, one with Ovidrel trigger. After ruling out many possible causes of infertility I then switched to injectable IUI cycles with the goal of increasing egg quality and producing 2-3 good follicles. I used small doses of Follistim (starting at 75 iu), which she increased in some cycles as needed based on ultrasound and hormone monitoring. I also was instructed to use Ganirelix on several days in some cycles based on monitoring. I also used the Ovidrel trigger shot and prometrium for luteal support. Three cycles using this protocol resulted in 2 pregnancies that ended in miscarriage and 1 unsuccesful cycle. After two miscarriages, Dr. Elguero added to the previous protocol small doses of Menopur (50 iu) and an additional Lupron trigger to try and further improve egg quality. This cycle resulted in another pregnancy that also ended in miscarriage.
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Cayce, among others)
Assigning a primary nurse/care coordinator is a good idea, but I have been a patient for several years and it has changed 4 times with turnover among the staff. I don't fault them for this, but I wish they would notify me when that happens to reduce the times I have been playing phone tag trying to reach the right person. I have found all of the nurses assigned to my care to be similar--organized, positive, quick to respond to questions, but not overly personal or involved in treatment, which can feel frustrating when you don't see the doctor every cycle. Cayce has performed most of the IUI procedures I had at Boston IVF and is compassionate and has always performed the procedure with ease and little pain (compared to other IUI experiences elsewhere, I find her to be very good at it).
Describe your experience with Boston IVF - The Albany Center.
Strengths: They have some excellent staff. Diane, Ana, and Renee have been very helpful with scheduling, financial, and insurance issues. One of the ultrasound techs who does both routine follicle checks and all the prenatal ultrasounds, Julia, is amazing. She is professional, gentle, and thorough. I also really like the nurse practitioner, Grace, who sees patients for prenatal appointments (among other things). She makes a good team with Dr. Elguero; I have found her care to be both very science driven and very personal. The clinic itself is clean and fairly updated, though could use better/more seating in the waiting room. Weaknesses: Wait times for appointments can vary greatly depending on what the staffing is like. I have been through cycles where it was not unusual to wait 45 minutes for routine lab appointments and cycles where there was very little waiting. Doctors appointments in the past year pretty consistently seem to have a 30-60 minute wait. Can seem overly tied to Boston IVF's rules. Very strict about paperwork (their "Consent to Thaw Donor Sperm" that must be signed every few months by both partners and witnessed by either their nursing staff or a notary public sometimes feels like the bane of my existence when already trying to juggle the required lab appointments) Also touts the Boston's Domar Center mind/body wellness initiatives but doesn't offer many services in Albany. I did try acupuncture once but found it to be prohibitively expensive as the acupuncturist was cash only.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
I was lucky enough to have IUI cycles covered by insurance. They offer base prices of $450 IUI and $4500 IVF, though that doesn't include medication or monitoring.
9
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
9
7
Age 30 - 32
4 IUI
Diminished Ovarian Reserve
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Neutral
Unsuccessful
We did not want to do IVF, and we were paying full price out of pocket. Dr. Elguero considered these things with our treatments and gave up options with different price points. We did 4 IUIs with Clomid and did not do monitoring (too expensive for us) and did ovulation predictor kits at home instead. We got 1 chemical pregnancy and 3 negatives. We suspected endometriosis, so Dr. Elguero did an exploratory surgery. We did not find endometriosis, but I was satisfied with the surgery and glad I did it to make sure. Then we did a round of injectables with monitoring and IUI with a negative result.
All nursing staff [at Boston IVF- The Albany Center] were great. They are very busy, so I always had to leave a message, but Cayce always got back to me as soon as possible. It's just hard to get all your questions answered this way...One nurse practitioner implied that my uterine polyps could be causing my infertility, then Dr. Elguero said that research shows that this is unlikely. We were saving up for an expensive cycle of injectables with monitoring and IUI and were told an estimated price by the nurse (estimating in meds), and then a much higher price by the financial person. This higher price made us back out and then have to wait another cycle. Turns out the nurse was right about the pricing.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
Dr. Elguero was wonderful. Very kind, good communicator, great at answering questions, very research-based. I was always happy to get to see her, but it is difficult to get an appointment with her, since she is very busy.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
Write down your questions to ask, since your visits with her will be fairly short.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
Dr. Elguero has a great bedside manner and shared that she has a personal history of infertility. She asked me not only how I was doing physically, but how I was holding up emotionally. However, the clinic is very busy, and it is difficult to get an appointment with her.
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
We did not want to do IVF, and we were paying full price out of pocket. Dr. Elguero considered these things with our treatments and gave up options with different price points. We did 4 IUIs with Clomid and did not do monitoring (too expensive for us) and did ovulation predictor kits at home instead. We got 1 chemical pregnancy and 3 negatives. We suspected endometriosis, so Dr. Elguero did an exploratory surgery. We did not find endometriosis, but I was satisfied with the surgery and glad I did it to make sure. Then we did a round of injectables with monitoring and IUI with a negative result.
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Cayce)
All nursing staff were great. They are very busy, so I always had to leave a message, but Cayce always got back to me as soon as possible. It's just hard to get all your questions answered this way.
Describe your experience with Boston IVF - The Albany Center.
Very busy clinic, as most are. All female staff, which made me feel very comfortable. Always make an appointment with Dr. Elguero right after you see her, even if you think you might not need another appointment, since she is so busy. You can always cancel it later. They were great about figuring out what my insurance would pay for (turns out only a few diagnostic tests) and giving a straightforward price sheet for out of pocket cost.
Describe Sonia Elguero's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF - The Albany Center.
N/A
What specific things went wrong at Boston IVF - The Albany Center?
  • Provided conflicting information
Describe the specific things that went wrong at Boston IVF - The Albany Center.
One nurse practitioner implied that my uterine polyps could be causing my infertility, then Dr. Elguero said that research shows that this is unlikely. We were saving up for an expensive cycle of injectables with monitoring and IUI and were told an estimated price by the nurse (estimating in meds), and then a much higher price by the financial person. This higher price made us back out and then have to wait another cycle. Turns out the nurse was right about the pricing.
9
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 31 - 32
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Other
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I was put on a higher dose of meds after...as my body was not responding to the hormones. Increasing as [Dr. Sonia Elguero] requested resulted in the retrieval of 7 eggs, 6 fertilized, 1 embryo and a singleton delivery...chose a single embryo transfer as I was in good health and young...I only had one embryo to transfer. She did however go over the 2 options and did explain the pros and cons of both.
I think the clinic [Boston IVF- Albany Center] is great. There is nothing I can complain about. They have great hours for someone like me who had to travel to get there (early morning appointments). They also have a calming atmosphere which helps with a very stressful process...I received individualized care. Dr Elguero sat down with my husband and myself and treated us like we were the only patients she had.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
Dr Elguero was wonderful. She treated me with individualized care based on my needs and made sure I understood everything, each step of the way. She made me feel like I had some control in such an uncontrollable situation.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
If you have any questions, ask. She wants to make sure you understand and make choices based on understanding and all of the information provided.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
I received individualized care. Dr Elguero sat down with my husband and myself and treated us like we were the only patients she had.
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
I was placed on Follistim (300 IU-450 IU) and Menopur (75 IU-150 IU) for about 2 weeks (introducing Ganerellix part way through). I was then triggered using HCG. I was put on a higher dose of meds after (higher number listed above) as my body was not responding to the hormones. Increasing as the Dr requested resulted in the retrieval of 7 eggs, 6 fertilized, 1 embryo and a singleton delivery.
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Michelle)
My nurse Michelle was wonderful. I also had interactions with other nurses (Jen comes to mind as she was great as well). They were so compassionate and very good at explaining everything to me step by step. I also had some difficulty with my insurance company, which Michelle helped me with as well.
Describe your experience with Boston IVF - The Albany Center.
I think the clinic is great. There is nothing I can complain about. They have great hours for someone like me who had to travel to get there (early morning appointments). They also have a calming atmosphere which helps with a very stressful process.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
I had copays for my monitoring month appointments, prescriptions and ultrasounds after pregnancy was established.
Describe Sonia Elguero's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF - The Albany Center.
The Dr chose a single embryo transfer as I was in good health and young. I think she made the correct choice, besides I only had one embryo to transfer. She did however go over the 2 options and did explain the pros and cons of both.
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
9
9
Age 29 - 30
4 IUI
4 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
Other
Sales Representative
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Sonia Elguero] was always very thoughtful, sensitive, and straight forward with us. She helped us get through very hard times... She was always wonderful at explaining our previous failed cycles, what could have gone wrong, and what she would recommend we do to fix it for the next cycle. She always answered any questions we had. We felt more like family at this office with Doctor Elguero than just a number.
The ultrasound technicians [at Boston IVF] were great and so knowledgeable. I felt like I always trusted what our nurses and techs told us. I would say the clinics weakness would be that their IVF cycles are in batches and not driven towards the specific patient. You had to do your retrievals for IVF the same time every other patient was doing their retrieval...I had a two main nurses during our time at Albany IVF. They were both fantastic. They were always there to answer all of my questions, and I always had a lot of those! The nursing staff, ultrasound technicians, and my two nurses were great and so nice to work with. Michelle was there to even just let me cry to her on the phone. She was amazing!
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
Doctor Elguero was great. She was always wonderful at explaining our previous failed cycles, what could have gone wrong, and what she would recommend we do to fix it for the next cycle. She always answered any questions we had. We felt more like family at this office with Doctor Elguero than just a number.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
Ask questions! When in doubt or when you are wondering about ANYTHING during this crazy rollercoaster, ask as many questions as you can! Stay on top of things and always be prepared for anything.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
I felt very comfortable with my time at Boston IVF The Albany Center with Doctor Elguero. She was always very thoughtful, sensitive, and straight forward with us. She helped us get through very hard times.
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
For our first three IUI treatments we were on Clomid. Clomid thinned out my lining and we were unsuccessful with those IUIs (one was a chemical pregnancy). We moved onto Antagonist protocols for our IVF Cycles. Our First IVF cycle, we stimmed with Follistim, Menopur, Ganirelix and triggered with Ovidrel. We had 8 eggs result in that IVF cycle however our eggs were delayed in fertilization (we did not do ICSI the first round) so we had no embryos to transfer this round. Our 2nd IVF cycle we stimmed with the same protocol as the first. This resulted in 9 eggs retrieved. Of those 9 we ended with 2 very fragmented / poor quality embryos by day 3 and did a fresh transfer of the two embryos. Resulted in a negative pregnancy test. Our 3rd cycle we actually started as a Gonadatropin IUI (stimmed with Follistim only and then Ganirelix) and converted to IVF. We triggered with Ovidrel and we retrieved 14 eggs that time. We transferred 2 embryos on day 5 (two morulas so not full blasts). This resulted in a chemical pregnancy. Our 4th cycle of IVF we also did Follistim only plus Ganirelix. We triggered with Lupron and Ovidrel and retrieved 18 eggs. Of those we ended with 1 day 5 4AA embryo blast and 1 other embryo that was a little behind on day 5 but we gave it a shot and transferred both embryos on day 5 fresh. This resulted in a negative pregnancy test. We also tried one more (our 4th) IUI with Follistim and Ganirelix, triggered with Ovidrel, and this resulted in a negative test as well.
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Michelle )
I had a two main nurses during our time at Albany IVF. They were both fantastic. They were always there to answer all of my questions, and I always had a lot of those! The nursing staff, ultrasound technicians, and my two nurses were great and so nice to work with. Michelle was there to even just let me cry to her on the phone. She was amazing!
Describe your experience with Boston IVF - The Albany Center.
This clinics strength is their staff. They are always so helpful, they were always there to answer any questions, and always worked with you to get in when you needed to. The ultrasound technicians were great and so knowledgeable. I felt like I always trusted what our nurses and techs told us. I would say the clinics weakness would be that their IVF cycles are in batches and not driven towards the specific patient. You had to do your retrievals for IVF the same time every other patient was doing their retrieval.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
We were covered for one round of IVF with our insurance but we hit that lifetime max after our 1st IVF. The cost of IVF was around $13,000 after that and we also had to pay out of pocket for our medication, about $4k.
Describe Sonia Elguero's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF - The Albany Center.
We wish we tried to do one single embryo (especially our 4AA Blast that we finally got on our 3rd round) rather than add in the other embryos that were always a little behind.
9
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
10
8
Age 31 - 32
1 IUI
3 IVF
Male Factor
European
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
I wish that I had seen her [Dr. Sonia Elguero] more often and I wish that I had direct access to her through a portal...She was excellent and I felt like she was really going to tailor treatment to me. In prior experiences it seemed like doctors were just guessing and throwing everything at me to see what stuck, rather than looking at my case as individual. At one point she heard that I was on the phone with a nurse and she actually took the time in the middle of her day to get on the phone with me without scheduling. She never rushed me.
Often the phone [at Boston IVF] just rings and rings and you have to leave a message. Often the portal questions go without answer for days. I would have appreciated more updates on embryo status during those nailbiting days after retrieval. This clinic batches retrievals which is annoying - so you have to take BCP to line up your period with everyone else... cost us about $8500 for everything (excluding drugs) - retrieval, transfer, ICSI, anesthesia, etc.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
She was excellent and I felt like she was really going to tailor treatment to me. In prior experiences it seemed like doctors were just guessing and throwing everything at me to see what stuck, rather than looking at my case as individual. At one point she heard that I was on the phone with a nurse and she actually took the time in the middle of her day to get on the phone with me without scheduling. She never rushed me. I wish that I had seen her more often and I wish that I had direct access to her through a portal.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
Dr Elguero actually took the time to have read through a mountain of information provided PRIOR to my arrival so she was completely prepared to discuss my case. It seemed like she took a real interest in my case and seemed like she really wanted to help us. She was compassionate but also straightforward and didn't sugarcoat anything for me.
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Michelle)
Often the phone just rings and rings and you have to leave a message. Often the portal questions go without answer for days. I would have appreciated more updates on embryo status during those nailbiting days after retrieval. This clinic batches retrievals which is annoying - so you have to take BCP to line up your period with everyone else.
Describe your experience with Boston IVF - The Albany Center.
This clinic batches you so you have to take BCP to line up your period with everyone else. Everyone retrieves the same week, etc. The portal is great for getting test results, but phone communication is weak... often rings and rings and hard to get someone on the phone.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
I had no insurance, but I think it cost us about $8500 for everything (excluding drugs) - retrieval, transfer, ICSI, anesthesia, etc.
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Successful
10
8
Age 30 - 31
15 IVF
2 Egg Freezing
1 Embryo Freezing
Male Factor
Other
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Neutral
Successful
She [Dr. Elguero] was always honest, kind, and considerate, she always takes the best evidenced based practice and applied it to my case...She was warm, kind and considerate. While meeting with her everything thing was throughly explained...She's very smart but it's hard to get in contact with her you have to go through your nurse.
[The nurse at Boston IVF is] Very efficient and effective great communication. She knows what she is doing and I never questioned that...The cycles are controlled unlike other clinics so there is a waiting period you can't just get started right away the stim and transfers...$20 copayment, 8k for gententic testing and $1400 for medications.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
She was always honest, kind, and considerate, she always takes the best evidenced based practice and applied it to my case. I never had to question or worry about if I was doing the best protocol because I trust her so much.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
She's very smart but it's hard to get in contact with her you have to go through your nurse.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
She was warm, kind and considerate. While meeting with her everything thing was throughly explained.
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
My first cycle was 250 gonalf 75 menopur and .25 cetrotide. I triggered with 80units of lupron. I was disappointed with our results 15 eggs retrieved 8 mature 6 fertilized 2 made it blastocyst and to pgs testing 1 normal. We wanted to do another round to get a few more gentically good.embryos for a the future before transfer so Dr. Sonia was a little more aggressive.. 300 gonal f 75 menopur .25 cetrotide I triggered with the 80u of lupron and 5000u of hcg. 29 eggs retrieved 22 mature 19 fertilized 9 made it blastocyst and 5 were gentically good and frozen. Transfer is May 3!
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Michelle ciotti )
Very efficient and effective great communication. She knows what she is doing and I never questioned that.
Describe your experience with Boston IVF - The Albany Center.
The cycles are controlled unlike other clinics so there is a waiting period you can't just get started right away the stim and transfers.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
$20 copayment, 8k for gententic testing and $1400 for medications.
Describe Sonia Elguero's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF - The Albany Center.
Dr. Sonia follows the code of with ethics and doesn't budge. I asked about transferring two embryos and she said no because we know they are gentically good and risk assoicated with mutiples is higher. If to prove to have implantion issues she would consider transfering two
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
9
10
Age 33
Recurrent Pregnancy Loss
Other
European
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
This doctor [Dr. Elguero] heard me out and explained the ivf process in detail. ... First she suggested i get vaccines done ahead of time before my first in office appointment so that it saves time and doesnt delay an ivf cycle. She also explained to me my options for ivf, iui, and looking at my tubal issues since i have a history of ectopic pregnancies. She let me know each step what to expect next and gave me names of who to contact with questions.
This clinic [Boston IVF] responded to my request for a consult immediately. They gave me a fast appointment and performed it by phone during the covid19 shutdown, as to jot delay treatment. I am comfortable with the process and know what comes next. theyre great at treating you kindly and with fast service. ... Costs have not been discussed yet. But she is putting me in touch with a coordinator.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
This doctor heard me out and explained the ivf process in detail. She created a wish list of things to come and next steps to take. She listened and treated me with compassion. She did not interrupt me. She expressed empathy at my health situation and made me feel understood and supported.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
Ask all the questions you can. She is excellent at telling you exactly what the plans are and how she can help.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
I felt like a human with feelings because the doctor heard me out. She let me fully explain things during my consult and was never short or interrupting my thoughts. She treated my with compassion.
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
First she suggested i get vaccines done ahead of time before my first in office appointment so that it saves time and doesnt delay an ivf cycle. She also explained to me my options for ivf, iui, and looking at my tubal issues since i have a history of ectopic pregnancies. She let me know each step what to expect next and gave me names of who to contact with questions.
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Jessica)
I haven't yet met with my nurse
Describe your experience with Boston IVF - The Albany Center.
This clinic responded to my request for a consult immediately. They gave me a fast appointment and performed it by phone during the covid19 shutdown, as to jot delay treatment. I am comfortable with the process and know what comes next. theyre great at treating you kindly and with fast service.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
Costs have not been discussed yet. But she is putting me in touch with a coordinator.
9
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 30
IVF
Other
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Elguero looked at all of our results with great detail and gave us a very personalized plan for our IVF cycle. ... It felt like she was leveling with us and was never talking down to us or "mansplaining" (I've had some really bad experiences with other RE's who talked to me and my husband like we were babies or unintelligent) She was fantastic. She knew our case so well and she made us feel so good about our treament. Absolutely love Dr. Elguero and trust her totally.
BIVFNY is great because its small and personalized. The clinic is not seeing thousands and thousands of people every year, so they are all really focused and knowledgable about your specific care. I feel like everyone knows me and they care. ... Anna the finance coordinator is great too, she's helped so much. ... All the staff at BIVFNY were fantastic, quick to respond and super helpful.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
Dr. Elguero has a strenght in communciating the specific needs for our treatment. Not only was she very clear in our needs but she illustrated her explenation with data points, images, and models. She didn't shy away from explaining the scientific developments in the area of RE. It felt like she was leveling with us and was never talking down to us or "mansplaining" (I've had some really bad experiences with other RE's who talked to me and my husband like we were babies or unintelligent) She was fantastic. She knew our case so well and she made us feel so good about our treament. Absolutely love Dr. Elguero and trust her totally.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
She will answer any and all questions, there are no stupid questions.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
Dr. Elguero looked at all of our results with great detail and gave us a very personalized plan for our IVF cycle. She explained our treatment needs in a thorough and individualized way. She knew our case so well and she really took care to consider what protocol would yeild the best result for us.
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Michelle)
All the staff at BIVFNY were fantastic, quick to respond and super helpful. Especially, Michelle my nurse, she's awesome! Anna the finance coordinator is great too, she's helped so much.
Describe your experience with Boston IVF - The Albany Center.
BIVFNY is great because its small and personalized. The clinic is not seeing thousands and thousands of people every year, so they are all really focused and knowledgable about your specific care. I feel like everyone knows me and they care.
Describe Sonia Elguero's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF - The Albany Center.
For our case, single embryo transfer is the best option.
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
10
10
Age 36 - 38
5 IVF
Donor Sperm
Prefer not to answer
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Elguero is smart, patient, and thoughtful. I am always impressed with her knowledge of my history and the way that she adjusts protocols based on my specific needs. Dr. Elguero is honest and does not create unrealistic expectations. She always listens to my concerns and ideas. It is clear that she values patient autonomy.... I’ve done several IVF cycles with Dr. Elguero. Each cycle she adjusts the protocol based on the response in previous cycles. Medication dosages are adjusted throughout each cycle depending on the body’s response.
The clinic [Boston IVF] is clean and welcoming. The biggest strength is Dr. Elguero and staff. I always feel comfortable and safe. Early morning appointment times allow me to get to work on time. The exam rooms are comfortable and clean. The only weakness is the waiting area because the seating is somewhat uncomfortable.... Nursing staff is outstanding! They are always available to answer questions and calm nerves.... I’ve done several IVF cycles with Dr. Elguero.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
Dr. Elguero is smart, patient, and thoughtful. I am always impressed with her knowledge of my history and the way that she adjusts protocols based on my specific needs. Dr. Elguero is honest and does not create unrealistic expectations. She always listens to my concerns and ideas. It is clear that she values patient autonomy.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
Come to appointments prepared with questions.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
Dr. Elguero always answered all my questions. She never made me feel rushed. She was candid and kind but very realistic.
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
I’ve done several IVF cycles with Dr. Elguero. Each cycle she adjusts the protocol based on the response in previous cycles. Medication dosages are adjusted throughout each cycle depending on the body’s response. Medications used include menopur, gonal-f, cetrotide, and a variety of trigger shots.
Describe your experience with the nursing staff at Boston IVF - The Albany Center.
Nursing staff is outstanding! They are always available to answer questions and calm nerves.
Describe your experience with Boston IVF - The Albany Center.
The clinic is clean and welcoming. The biggest strength is Dr. Elguero and staff. I always feel comfortable and safe. Early morning appointment times allow me to get to work on time. The exam rooms are comfortable and clean. The only weakness is the waiting area because the seating is somewhat uncomfortable.
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
10
10
Age 39 - 41
3 IUI
5 IVF
Unexplained
Native American
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
The biggest factor was that she [Dr. Elguero] was honest she told us when she would and wouldn’t take embryos based on their grades and we didn’t feel that we were dollar signs. I would say the only weakness is not doing our actual egg retrieval. But she choose to be aggressive with medications which worked bc I never had so many eggs ready...Quick call back time and quick reply to messages with questions from me, honest with myself and husband
Although the Clinic [Boston IVF - Albany] was very “Clinic” like it was reassuring we came from a center that was very spa and meditation like but it didn’t work for us. It was nice feeling like they knew what they were doing...Her [Dr. Elguero] staff were great and when we went in to start our current procedure they remembered everything about us. They even remembered when we tried to do a uterine biopsy and I couldn’t do it bc of the pain
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
The biggest factor was that she was honest she told us when she would and wouldn’t take embryos based on their grades and we didn’t feel that we were dollar signs. I would say the only weakness is not doing our actual egg retrieval. But she choose to be aggressive with medications which worked bc I never had so many eggs ready
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
Be prepared for honest answers.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
Quick call back time and quick reply to messages with questions from me, honest with myself and husband
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
She put me on birth control then had me monitored via ultrasounds then we started the menopur then we did estrace pills orally and vaginally along with IM progesterone oil
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Michelle)
Her staff were great and when we went in to start our current procedure they remembered everything about us. They even remembered when we tried to do a uterine biopsy and I couldn’t do it bc of the pain
Describe your experience with Boston IVF - The Albany Center.
Although the Clinic was very “Clinic” like it was reassuring we came from a center that was very spa and meditation like but it didn’t work for us. It was nice feeling like they knew what they were doing
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
This was the first time we didn’t have to self pay, our insurance covered everything so we never even asked just signed the paper work, it was amazing
Describe Sonia Elguero's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF - The Albany Center.
She recommended two and we agreed
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
10
10
Age 29 - 31
15 IUI
Diminished Ovarian Reserve
Unexplained
Other
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Elguero always takes the time to see how you are doing emotionally throughout the entire process and is always available to talk...always made sure I understood all of the procedures and medications...We first started with IUI using clomid. We tried this for six rounds. The third round we had a chemical pregnancy. The rest were unsuccessful. We then moved on to IUI with injections. Dr. Elguero suggested we move to IVF; however, knowing that we did not have insurance, she worked with us to try the most effective way possible to get pregnant at the lowest cost.
Jessica [nurse at Boston IVF] was extremely helpful in every situation. The entire staff is kind, compassionate and helpful...The costs seem to be on par with other facilities in the area...Everything about the clinic is wonderful. The early hours are extremely helpful, as I can go in for an appointment and still make it to work on time. The entire staff from billing to the ultrasound techs to the nurses is wonderful.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
Dr. Elguero always made sure I understood all of the procedures and medications. She took the time to check on me emotionally and offer anything she could to assist. She was always available to talk any time you needed.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
To ask questions.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
Dr. Elguero always takes the time to see how you are doing emotionally throughout the entire process and is always available to talk.
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
We first started with IUI using clomid. We tried this for six rounds. The third round we had a chemical pregnancy. The rest were unsuccessful. We then moved on to IUI with injections. Dr. Elguero suggested we move to IVF; however, knowing that we did not have insurance, she worked with us to try the most effective way possible to get pregnant at the lowest cost.
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Jessica Camprone)
Jessica was extremely helpful in every situation. The entire staff is kind, compassionate and helpful.
Describe your experience with Boston IVF - The Albany Center.
Everything about the clinic is wonderful. The early hours are extremely helpful, as I can go in for an appointment and still make it to work on time. The entire staff from billing to the ultrasound techs to the nurses is wonderful.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
The costs seem to be on par with other facilities in the area. I do not have infertility coverage through my medical provider so have to pay out of pocket.
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Compassion
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Successful
10
10
Age 29
IVF
Tubal Blockage
Other
Income $50K - $99K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Elguero] made it all about us. All about what we were going through. All about what I needed to be able to have a baby....She is amazing. Very personable. Very blunt....She started from the beginning and treated me and what was wrong with me with what was wrong with me after battling ovarian cancer...She wanted to remove the blocked Fallopian tube and make sure that it was clear to have a baby. That nothing could hurt our chances.
Everyone [Boston IVF- Albany] was so personable. Cared about Your every need. Knew you by name when you walked in the front door. They always asked how you were feeling and if you needed anything and how your drive was. And how everything was. Knew everything about you.... Amazing. Cared about you like you were family.... She [Dr. Elguero] made it all about us. All about what we were going through. All about what I needed to be able to have a baby.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
She is amazing. Very personable. Very blunt. The only adjective was us trying to have a baby. She didn’t just want to jump into the IVF treatment if it wouldn’t take. She started from the beginning and treated me and what was wrong with me with what was wrong with me after battling ovarian cancer and wasn’t concerned with making money on jumping right into the IVF treatment. She treated my blockage first didn’t push anything on us. Listened to everything we had to say.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
She has the best ententions and gives the the best chances to reach your end goal.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
She made it all about us. All about what we were going through. All about what I needed to be able to have a baby.
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
She wanted to remove the blocked Fallopian tube and make sure that it was clear to have a baby. That nothing could hurt our chances.
Describe your experience with the nursing staff at Boston IVF - The Albany Center.
Amazing. Cared about you like you were family.
Describe your experience with Boston IVF - The Albany Center.
Everyone was so personable. Cared about Your every need. Knew you by name when you walked in the front door. They always asked how you were feeling and if you needed anything and how your drive was. And how everything was. Knew everything about you.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
Reasonable.
Describe Sonia Elguero's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF - The Albany Center.
She made sure to cover every base and not miss a single thing.
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016, Successful
10
9
Age 33
9 Fertility Medications
Anovulation
PCOS
European
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
My treatment needed to be tweaked following a chemical pregnancy and then non response. Dr. Elguero was thorough and gentle in her discussion regarding our path forward. It was a negotiation rather than a forced plan...Very personalized conversation, where my needs and concerns were addressed...My body has a lack luster response to letrozole, so a booster was needed and we discussed moving on to a highly monitored, low dose injectable cycle if I still did not respond. Dr. Elguero was very concerned about over response to injectables.
The nurse I dealt with [at Boston IVF] had terrible follow-up on questions, very little compassion, and gave unsolicited advice...She failed to send in prescriptions in a timely manner and lost files I sent from a previous clinic...The US techs are amazing!...My insurance covered all but copays for visits and ultrasounds. I paid for medications out of pocket...My treatment needed to be tweaked following a chemical pregnancy and then non response.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
My treatment needed to be tweaked following a chemical pregnancy and then non response. Dr. Elguero was thorough and gentle in her discussion regarding our path forward. It was a negotiation rather than a forced plan.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
Be prepared for a thorough history each time.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
Very personalized conversation, where my needs and concerns were addressed.
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
My body has a lack luster response to letrozole, so a booster was needed and we discussed moving on to a highly monitored, low dose injectable cycle if I still did not respond. Dr. Elguero was very concerned about over response to injectables.
Describe your experience with the nursing staff at Boston IVF - The Albany Center.
The nurse I dealt with had terrible follow-up on questions, very little compassion, and gave unsolicited advice. I believe she is no longer with the practice.
Describe your experience with Boston IVF - The Albany Center.
My nurse was a problem, but she is gone now. The US techs are amazing!
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
My insurance covered all but copays for visits and ultrasounds. I paid for medications out of pocket.
What specific things went wrong at Boston IVF - The Albany Center?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Boston IVF - The Albany Center.
Again, my issues were with one nurse. I believe she is gone now. She failed to send in prescriptions in a timely manner and lost files I sent from a previous clinic.
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016, Successful
10
10
Age 31
1 Fertility Medications
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sonia Elguero] is great and sat down with us to go over our history and was very calm And compassionate. She explained our treatment plan in laments terms and made us feel positive and excited. We are very grateful for her... Very friendly and open about treatment plan and explained things in a way That non medical folks can understand.. I wasn’t ovulating at specific times so she helped us ensure I would ovulate and have timed intercourse.
Very warm and friendly clinic [Boston IVF-Albany]. Don’t have to wait long for appointments and you are in and out quickly. Everyone is friendly and positive which is helpful. We felt comfortable every visit and hope all feel the same... All [the nurses were] very helpful and great at communicating and answering any questions I had.... I wasn’t ovulating at specific times so she helped us ensure I would ovulate and have timed intercourse.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
She is great and sat down with us to go over our history and was very calm And compassionate. She explained our treatment plan in laments terms and made us feel positive and excited. We are very grateful for her.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
Stay calm And let the professionals help!
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
Very friendly and open about treatment plan and explained things in a way That non medical folks can understand
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
I wasn’t ovulating at specific times so she helped us ensure I would ovulate and have timed intercourse.
Describe your experience with your nurse at Boston IVF - The Albany Center.
All very helpful and great at communicating and answering any questions I had.
Describe your experience with Boston IVF - The Albany Center.
Very warm and friendly clinic. Don’t have to wait long for appointments and you are in and out quickly. Everyone is friendly and positive which is helpful. We felt comfortable every visit and hope all feel the same
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
Don’t remember insurance covers most
Describe Sonia Elguero's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF - The Albany Center.
No
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Unknown Success
10
10
Age 26 - 27
4 Fertility Medications
Recurrent Pregnancy Loss
Other
European
Income $0 - $49K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Elguero] was great and always took time to call me back if I called with questions and made me feel very hopeful...the first doctor I saw that cared to look into why I was losing so many pregnancies. I did not get pregnant again yet but that was by choice and now I know that there is a way to make this possible next time...Many blood tests to find out what was wrong as well as scans.
[The nurese at Boston IVF were] Always helpful and very understanding...[cost] It was moderate...All strengths had all times and dates available to be seen and always made it work. Good to get on the waiting list for cancellations as they happen often and I was always able to get in sooner. The place is very clean and run very well...She [Dr. Elguero] was great and always took time to call me back if I called with questions and made me feel very hopeful
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
She was very helpful and the first doctor I saw that cared to look into why I was losing so many pregnancies. I did not get pregnant again yet but that was by choice and now I know that there is a way to make this possible next time
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
Be open minded
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
She was great and always took time to call me back if I called with questions and made me feel very hopeful
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
Many blood tests to find out what was wrong as well as scans.
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: I can't remember her name maybe Alice )
Always helpful and very understanding
Describe your experience with Boston IVF - The Albany Center.
All strengths had all times and dates available to be seen and always made it work. Good to get on the waiting list for cancellations as they happen often and I was always able to get in sooner. The place is very clean and run very well.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
It was moderate
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
9
9
Age 30
3 Fertility Medications
Anovulation
Diminished Ovarian Reserve
Other
Other
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Elguero was very very thorough with explaining everything that was going on, she explained all the test results, and what to expect next. She really took the time to go threw past health test, run labs and rule everything out to get to the diagnosis that she did...Due to insurance reasons we had to do three rounds of Clomid and proves that they failed before we can move on with our next treatment. Started the first round with 50mg of clomid, that failed. Second round was 150mg of clomid, that also failed. 3rd round was also with clomid and that also failed. This was not a surprise as i suffer from amenorrhea. We are waiting approval to move on with our first IUI
My primary nurse [at Boston IVF] always knows what’s going on very alert of my case but she’s not always my point of contact sometimes I get other nurses and they scan the file but they are not in possession of all the information and give improper advice. Or maybe just miscommunication...You cant wait for the billing cycle in order to start you fertility treatment, your account has to be at zero. That was very upset as i had just paid the statement when they called and stated i had to pay my account to zero before moving forward
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
Dr. Elguero was very very thorough with explaining everything that was going on, she explained all the test results, and what to expect next. She really took the time to go threw past health test, run labs and rule everything out to get to the diagnosis that she did.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
Always keep and open mind. And even if you think your ready to hear the worst, be easy with yourself as you process the information your presented
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
I always left like a human she always takes time to answer my questions
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
Due to insurance reasons we had to do three rounds of Clomid and proves that they failed before we can move on with our next treatment. Started the first round with 50mg of clomid, that failed. Second round was 150mg of clomid, that also failed. 3rd round was also with clomid and that also failed. This was not a surprise as i suffer from amenorrhea. We are waiting approval to move on with our first IUI
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Kasey)
My primary nurse always knows what’s going on very alert of my case but she’s not always my point of contact sometimes I get other nurses and they scan the file but they are not in possession of all the information and give improper advice. Or maybe just miscommunication
Describe your experience with Boston IVF - The Albany Center.
They are amazing, sweet kind and welcoming at all times. Our wait time was 20 mins before we were seen but it was a relaxing wait. The first appointment was a consult so we we sat in a small waiting room, while we waited, we were greeted and shown to the doctors office.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
A lot of my cost was out of pocket, i have a 3rd party reimbursement but you have to have your account at 0 to start a new cycle i pay for most everything out of pocket. You cant wait for the billing cycle in order to start you fertility treatment, your account has to be at zero. That was very upset as i had just paid the statement when they called and stated i had to pay my account to zero before moving forward
9
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
10
10
Age 34
1 IUI
PCOS
Native American
Other
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Elguero] was very informative and very helpful to me. She went through our history and testing and showed us how things were going to go so we had no questions. Would live to go back. She talked to me and then would talk to my husband, about each of our issues...When they did the test they had me under a xray machine with my feet up. She talked to me the whole time as she was in there. I had countless ultrasounds which they made me feel comfortable they talked to me and before u know it they were done.
Very friendly and caring staff [at Boston IVF]. They answered any questions I had...I think they were very well built as a whole. Wish there pricing was different or at least billed different. They building is in a nice location and in quiet building. In there lobby they have a TV with the news on. Which I find pleasant it keeps your mind busy and off the fact of why you are there. The office staff had you come in to a room so that it was private which I liked.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
She was very informative and very helpful to me. She went through our history and testing and showed us how things were going to go so we had no questions. Would live to go back. She talked to me and then would talk to my husband, about each of our issues.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
She is such amazing doctor and we would love to go back to her
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
I loved this facility and the staff and doctor
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
When I went they had me do a few different tests. They had us do blood work. And then they sent me to do a test where they seen if my NY fallopian tubes they injected a blue dye. To see if went through which it did. When they did the test they had me under a xray machine with my feet up. She talked to me the whole time as she was in there. I had countless ultrasounds which they made me feel comfortable they talked to me and before u know it they were done.
Describe your experience with the nursing staff at Boston IVF - The Albany Center.
Very friendly and caring staff. They answered any questions I had.
Describe your experience with Boston IVF - The Albany Center.
I think they were very well built as a whole. Wish there pricing was different or at least billed different. They building is in a nice location and in quiet building. In there lobby they have a TV with the news on. Which I find pleasant it keeps your mind busy and off the fact of why you are there. The office staff had you come in to a room so that it was private which I liked.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
I found they took my insurance. What ever wasnt covered. They sent me a bill for me and my husband. Which was good we could see what we needed to pay.
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
2017, Successful
10
10
Age 29
6 IUI
4 IVF
Donor Sperm
Poor Egg Quality
Other
Income $100K - $199K
2nd of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
The doctor [Dr. Sonia Elguero] was very thorough and helpful. They are science based and dont sugar coat things or treat you as a number. The procedures were quick and we knew what to expect when going. They took good care of us while we were there...Loved that they gave advice on how many to implant. But are also cautious to not do multiples
The Albany center [of Boston IVF] is very clean, organized and friendly. Glad to see they were able to open a clinic in Syracuse as the clinic in upstate hospital was the one downfall. It didnt set the image they have at the Albany center. And scheduling was a complication... found out the egg quality was poor. So we used my partners and got pregnant on our last chance for insurance to cover it.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
The doctor was very thorough and helpful. They are science based and dont sugar coat things or treat you as a number. The procedures were quick and we knew what to expect when going. They took good care of us while we were there
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
To not be nervous and trust them.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
We have tried several times with cny fertility in Syracuse before coming to Boston ivf when they opened in upstate hospital in Syracuse and Albany. At cny fertility we knew something was not correct and the doctor just kept telling us it will work eventually and never looked into why fertility treatments weren't working. We tried once with Boston ivf and found out the egg quality was poor. So we used my partners and got pregnant on our last chance for insurance to cover it.
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Michelle)
They were all wonderful. They call you when they say they will. They are available at any time that you need them. I was even able to text my nurse when they weren't open. They are all very knowledgeable and helpful
Describe your experience with Boston IVF - The Albany Center.
The Albany center is very clean, organized and friendly. Glad to see they were able to open a clinic in Syracuse as the clinic in upstate hospital was the one downfall. It didnt set the image they have at the Albany center. And scheduling was a complication
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
Relatively affordable with insurance help
Describe Sonia Elguero's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF - The Albany Center.
Loved that they gave advice on how many to implant. But are also cautious to not do multiples
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
9
9
Age 32
2 IUI
3 IVF
3 Egg Freezing
Recurrent Pregnancy Loss
European
Income $100K - $199K
Graphic Designer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sonia Elguero] is very kind and knowledgeable. We left our first consult w her understanding more than we did with our previous clinic that we were at for 2 years. She answers and explains all questions, and tells it like it is...was the first doctor I saw that actually talked to us like human beings, and had emotion. You can tell she really cares...
I like that an ultrasound tech is actually doing the ultrasounds [at Boston IVF]. At my old clinic, nurses did it. I do wish the building itself was a little nicer, my old clinic felt like a spa...Everyone is very nice there. Michelle [nurse] answers all of my calls and emails in a timely fashion and really cares...you had to pay first before cycle began...She [Dr. Sonia Elguero] is very kind and knowledgeable
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
She is very kind and knowledgeable. We left our first consult w her understanding more than we did with our previous clinic that we were at for 2 years. She answers and explains all questions, and tells it like it is.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
Listen to her and go for it. Even after a miscarriage, i am ready to get back in there and start my treatment asap.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
Dr Elguero was the first doctor I saw that actually talked to us like human beings, and had emotion. You can tell she really cares
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Michelle)
Everyone is very nice there. Michelle answers all of my calls and emails in a timely fashion and really cares
Describe your experience with Boston IVF - The Albany Center.
I like that an ultrasound tech is actually doing the ultrasounds. At my old clinic, nurses did it. I do wish the building itself was a little nicer, my old clinic felt like a spa. Though, that doesnt really matter if you get pregnantz
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
Well, not overly cheap. And you had to pay first before cycle began.
9
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
10
10
Age 33 - 35
2 IVF
Poor Egg Quality
Other
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Elguero is soft spoken but definitely does not sugar coat the situation. She wants the patient to be knowledgeable of the process and to feel comfortable with decisions being made. I appreciate her honesty...took time to meet with me multiple times to walk me through my fertility struggles. She answered my phone calls and was present for every step of the process. I was never pawned off on someone else when I needed to speak to her. She was Frank with, and gave me the good news with the bad. She consoled me when our transfer failed. She sympathized with me and did not make me feel like my emotions and needs did not matter. She is the reason I keep going back... Even if it just for care for my endometriosis. I needed a doctor to look at my diagnosis from a fertility perspective and she did just that!
Everything was broken down very specifically [costs at Boston IVF]. Consult roughly $450 IVF cost around $7500 ICSI Sperm retrievel $600 Medications (different for each person ) mine was $5600...I feel that a strength is that there are always familiar faces and everyone knows you personally. They are very aware of your journey and what you have been through, even if you have been there more than once. A weakness or downside has been having to use an outside doctor for sperm retrievel. It made things slightly stressful and complicated at times.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
Dr. Elguero is soft spoken but definitely does not sugar coat the situation. She wants the patient to be knowledgeable of the process and to feel comfortable with decisions being made. I appreciate her honesty.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
Ask a lot of questions! Feel 100% about your understanding of your situation.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
I felt like a human! The doctor took time to meet with me multiple times to walk me through my fertility struggles. She answered my phone calls and was present for every step of the process. I was never pawned off on someone else when I needed to speak to her. She was Frank with, and gave me the good news with the bad. She consoled me when our transfer failed. She sympathized with me and did not make me feel like my emotions and needs did not matter. She is the reason I keep going back... Even if it just for care for my endometriosis. I needed a doctor to look at my diagnosis from a fertility perspective and she did just that!
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Grace)
Grace has been with me for 2 full cycles now and I don't feel like I could have done it without her. She is absolutely amazing!
Describe your experience with Boston IVF - The Albany Center.
I feel that a strength is that there are always familiar faces and everyone knows you personally. They are very aware of your journey and what you have been through, even if you have been there more than once. A weakness or downside has been having to use an outside doctor for sperm retrievel. It made things slightly stressful and complicated at times.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
Everything was broken down very specifically. Consult roughly $450 IVF cost around $7500 ICSI Sperm retrievel $600 Medications (different for each person ) mine was $5600
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Successful
10
10
Age 34 - 35
2 IUI
1 IVF
Endometriosis
Poor Egg Quality
Other
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
The overall strategy [with Dr. Elguero] was to stimulate proper egg/follicle development with injectable hormones followed by IUI. After the first failed cycle my hormone doses were based on my ultrasounds and bloodwork. Tailoring my treatment based on my labs/ultrasounds. The 3rd attempted IUI was converted to IVF with an egg harvest and a successful fresh embryo transfer which resulted in our long awaited precious baby.
[The nurses at Boston IVF] Took the time to explain every thing thoroughly and answered all my questions. They bolth provide tons of support and encouragement every month. They would always ask how I was feeling...Very efficient office. I never waited more then 5 min past my scheduled time. The phlebotomist and the ultrasound tec were very nice...Easy to make appointments with. Pleasant on the phone. Promptly returns phone calls if needed. All the staff were super supportive- the receptioneset, the phlebotomist, the medical assistant, the embryologist, everyone! Everyone in the office is rooting for you! They took great care of me
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
Very compassionate and caring. I developed ovarian hyperstimulation syndrome after my fresh egg transfer that required me to be hospitalized due to a pocket of fluid around my liver causing me to get very sick at. Dr Elguero called the hospital in the middle of the night to check on me and then came to visit me the next day.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
She is excellent. She will treat you AND your infertility. Feel free to ask all the questions you want!
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
She took the time to sit down with me and explain everything. She showed me visually what normal follicals looked like and then we compared mine. She also explained how the endometriosis had affected my egg quality. She took the time to go over all my diagnostic testing results with me and answered all my questions. She was very patient and I felt like she individualized my treatment plan specifically for me, not just a standard textbook plan of care. She treated me, not just my infertility.
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
The overall strategy was to stimulate proper egg/follicle development with injectable hormones followed by IUI. After the first failed cycle my hormone doses were based on my ultrasounds and bloodwork. Tailoring my treatment based on my labs/ultrasounds. The 3rd attempted IUI was converted to IVF with an egg harvest and a successful fresh embryo transfer which resulted in our long awaited precious baby.
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Grace Coons, NP. Casey B, RN.)
Took the time to explain every thing thoroughly and answered all my questions. They bolth provide tons of support and encouragement every month. They would always ask how I was feeling
Describe your experience with Boston IVF - The Albany Center.
Very organized. Easy to make appointments with. Pleasant on the phone. Promptly returns phone calls if needed. All the staff were super supportive- the receptioneset, the phlebotomist, the medical assistant, the embryologist, everyone! Everyone in the office is rooting for you! They took great care of me
Describe your experience with your monitoring appointments at Boston IVF - The Albany Center.
Very efficient office. I never waited more then 5 min past my scheduled time. The phlebotomist and the ultrasound tec were very nice.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
My insurance covered the IUI procedures up to 6x. It did not cover the drugs or needed ultrasounds or the harvest, transfer, and freezing of an egg. I felt the price was fair, but frustrated at the lack of insurance coverage and the lack of support from New York state.
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
10
10
Age 39
3 IUI
3 IVF
Diminished Ovarian Reserve
European
Other
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We r doing lo-tech IUI treatments with 150 clomid cycles. The rationale is the I have DOR and it’s silly to try and do ivf because he quantity of eggs isn’t there. She [Dr. Elguero] wants to keep the eggs inside the body and continue in this fashion...She is honest, but also positive. She is also very thorough. She makes herself very available to her patients and looks at the issues from several different angles. She made my husband and I feel hope again.
This clinic [Boston IVF] is small and intimate. It’s not fancy just a plain looking efficient place. There’s no zen fountains or spa music, but there is a strong sense of schedule and community. I felt instantly more comfortable knowing that lots of money was not wasted on the decor...They [nurses] work hard to make things go smoothly between office visits. Casey is super compassionate and always very informed and helpful. All the other nurses and US techs are very skilled and very kind.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
She is honest, but also positive. She is also very thorough. She makes herself very available to her patients and looks at the issues from several different angles. She made my husband and I feel hope again.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
Be patient and trust the process!
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
The communication is awesome between doctor/patient, staff/patient! Everyone is very compassionate and patient.
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
We r doing lo-tech IUI treatments with 150 clomid cycles. The rationale is the I have DOR and it’s silly to try and do ivf because he quantity of eggs isn’t there. She wants to keep the eggs inside the body and continue in this fashion.
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Casey Beauregard )
They r amazing! They work hard to make things go smoothly between office visits. Casey is super compassionate and always very informed and helpful. All the other nurses and US techs are very skilled and very kind.
Describe your experience with Boston IVF - The Albany Center.
This clinic is small and intimate. It’s not fancy just a plain looking efficient place. There’s no zen fountains or spa music, but there is a strong sense of schedule and community. I felt instantly more comfortable knowing that lots of money was not wasted on the decor.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
Somewhere between 400-700 each visit. Typically 5-7 visits before iui
What specific things went wrong at Boston IVF - The Albany Center?
  • Failed to call with results
Describe the specific things that went wrong at Boston IVF - The Albany Center.
There was a power outage and the phones at the clinic went down. I did not receive a call with results that day. When I called the next morning I was told I had missed my appointment and that someone left me a message on my cell phone. I did not ever receive the message. It didn’t effect the cycle and I was able to come in the next day for monitoring.
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
10
10
Age 31 - 32
4 IUI
Endometriosis
Uterine Fibroids
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She showed so much compassion and had an incredible bedside manner that made me feel comfortable. I knew my journey wouldn’t be easy but Dr. Elguero reassured me we would get to the bottom of my infertility. Once she suspected endometriosis she scheduled a laparoscopy ASAP. She was very thorough in explaining everything to me in a way that I understood and always took her time with me.
Kacey [nurse at Boston IVF] was also very knowledgeable and explained things well. She also had great bedside manner and made me feel comfortable. Kacey was very compassionate and it was obvious she loved what she did...The clinic as a whole was great from the receptionist to Dr. Elguero. Everyone was friendly and helpful. Staff returned phone calls within a decent time frame. I never waited too long for appointments. Also, the woman in billing was extremely helpful and kind.
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
From the very beginning I trusted Dr. Elguero and felt that she really loved what she does. She showed so much compassion and had an incredible bedside manner that made me feel comfortable. I knew my journey wouldn’t be easy but Dr. Elguero reassured me we would get to the bottom of my infertility. Once she suspected endometriosis she scheduled a laparoscopy ASAP. She was very thorough in explaining everything to me in a way that I understood and always took her time with me. I never felt rushed out. It took 4 IUIs for me to get pregnant. Each time an IUI failed Dr. Elguero continued to give me hope and essentially fight for me to get pregnant. When I found out I was pregnant Dr. Elguero popped in on my appointment to congratulate me and hugged me. It was a very kind gesture. I have and still would recommend Dr. Elguero to anyone going through infertility.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
Be very patient and trust the process.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
Dr. Elguero showed empathy and compassion during each meeting with her. One appointment in particular I cried because of a failed IUI attempt. My husband noticed that Dr. Elguero’s eyes began to tear up. She was not only a Doctor but someone I felt comfortable talking to about this difficult time in my life. She thoroughly explained things to me, sometimes she even drew pictures so that I could understand better. She also gave me hope and encouraged me to stay positive. More importantly, she never gave up on trying to find answers and making sure that I got my beautiful baby!
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
For my first three IUIs I was on clomid and one injection (to induce ovulation). Once Dr. Elguero realized this was not working she asked if I would be comfortable with injectable meds and explained the difference and risks. I was totally on board and on my fourth try using injectables I was able to get pregnant. Dr. Elguero gave my body time to react and once she realized it wasn’t working she moved on to the next option without jumping to IVF. She literally saved us thousands.
Describe your experience with your nurse at Boston IVF - The Albany Center. (Assigned nurse: Kacey)
Kacey was also very knowledgeable and explained things well. She also had great bedside manner and made me feel comfortable. Kacey was very compassionate and it was obvious she loved what she did.
Describe your experience with Boston IVF - The Albany Center.
The clinic as a whole was great from the receptionist to Dr. Elguero. Everyone was friendly and helpful. Staff returned phone calls within a decent time frame. I never waited too long for appointments. Also, the woman in billing was extremely helpful and kind.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
My insurance covered most of the costs. I just paid copays.
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2016, Successful
10
10
Age 29 - 30
2 IUI
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Elguero] is far by the most compassionate, brilliant hard working doctor we met along our trek...We tried 2 normal cycles with just taking blood work and watching for ovulation, we also tried a cycle with clomid and an IUI which was also unsuccessful. Then we tried a cycle of injectables with an IUI which yielded us a positive pregnancy...She was honest and kind. Very thorough in her explanations but also very positive at the same time. She never made me feel like our end result was unattainable even after three losses and a struggle to get pregnant with an Amh of .1
The clinic [Boston IVF] is very thorough and very easily reachable. They were slightly difficult to get in to get seen as early as we wanted but once we got in we felt like we were their number one priority. Everyone is easy to talk to and makes it feel like they know everything about your case and very knowledgeble on treatments and protocols...She [Dr. Elguero] is far by the most compassionate, brilliant hard working doctor we met along our trek
How was your experience with Sonia Elguero at Boston IVF - The Albany Center?
Very sweet extremely intelligent and hard working. Makes you feel like your her only patient and the goal is attainable no matter the obstacles. She was very thorough in her explanation in tests and procedures and results. She thoroughly checked every aspect that could have been wrong and when finally coming up with a diagnosis gave my husband and I first step, second step, etc. protocols. She told us what she would do if something didn't work and gave time lines to everything. She also let us help in the decision making process and made us feel like our concerns were important and our opinions on our options were valued.
What's one piece of advice would you give a prospective patient of Sonia Elguero at Boston IVF - The Albany Center?
See her- she is well worth the wait. She is by far the most compassionate, brilliant hard working doctor we met along our trek.
During treatment, were you treated like a number or a human with Sonia Elguero at Boston IVF - The Albany Center?
She was honest and kind. Very thorough in her explanations but also very positive at the same time. She never made me feel like our end result was unattainable even after three losses and a struggle to get pregnant with an Amh of .1
Describe the protocols Sonia Elguero used in your cycles at Boston IVF - The Albany Center and their degree of success.
We tried 2 normal cycles with just taking blood work and watching for ovulation, we also tried a cycle with clomid and an IUI which was also unsuccessful. Then we tried a cycle of injectables with an IUI which yielded us a positive pregnancy.
Describe your experience with Boston IVF - The Albany Center.
The clinic is very thorough and very easily reachable. They were slightly difficult to get in to get seen as early as we wanted but once we got in we felt like we were their number one priority. Everyone is easy to talk to and makes it feel like they know everything about your case and very knowledgeble on treatments and protocols.
Describe the costs associated with your care under Sonia Elguero at Boston IVF - The Albany Center.
Fortunately all of our costs were covered under my medical insurance for three treatments. I know the medicines (injectables) I bought would have been around the cost of $8,000
10
Doctor
Sonia Elguero
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF - The Albany Center
Loudonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources