Spencer Richlin

RMA of Connecticut

Available Lines of Communication

Nurse available by emailNurse available by direct lineNot available by cell phone
Medical SchoolUSC
ResidencyStamford Hospital
FellowshipEmory
Norwalk
761 Main Avenue
Norwalk, CT 06851
203-750-7400
Stamford
1290 Summer Street
Stamford, CT 06905
(203) 595-5455
Trumbull
115 Technology Drive
Trumbull, CT 06611
(203) 880-5340
Fishkill
600 Westage Bus. Ctr. Dr.
New York, NY 12524
(845) 231-5600
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On a scale from 0-10, how likely are you to recommend Spencer Richlin to a friend?
Strongly recommend: 60%Neutral: 40%9.2
5 assessments
  • 60% Strongly recommend (9-10)
  • 40% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend RMA of Connecticut to a friend?
Strongly recommend: 75%Neutral: 15%Don't recommend: 10%9.1
39 assessments
  • 75% Strongly recommend (9-10)
  • 15% Neutral (7-8)
  • 10% Don't recommend (0-6)
5 assessments
8
Age
27 - 28
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
5 Fertility Medications
Diagnosis
PCOS
8
When we first met Dr. Richlin, he wanted to know about us. Who we were, what we did. Then we got into the details of what was happening. He assessed our levels and explained everything very clearly.... He was very understanding and put us at ease. He explained to us step by step and was able to tell us what will happen next and what he suggested. He did factor in our opinions.
+ Read more
Age
27 - 28
Treated
2017 - 2018
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 Fertility Medications
Diagnosis
PCOS
8
How was your experience with Spencer Richlin at RMA of Connecticut?
He was very understanding and put us at ease. He explained to us step by step and was able to tell us what will happen next and what he suggested. He did factor in our opinions. When we were paying out of pocket for the treatments (insurance didn't cover anything) and had 4 failed timed intercourse (letrozole medicine, ovidrel shot) cycles, we were hesitant to continue with another round of timed intercourse. He sat down with us and weighed our options, doing another round of timed intercourse vs jumping into ivf cycle. The only thing I was hesitant about, was when we initially came to meet him, prior to any treatment, he seemed way more optimistic than he should've I felt. He said you should have no problem getting pregnant based on my levels. And it's been almost 9 months later and.... no success with anything. It's certainly not his fault what So ever, just wish he didn't give me that false hope in the beginning of treatment. But overall, he's been cheering us on, and helping us along the way with any details.
What's one piece of advice would you give a prospective patient of Spencer Richlin at RMA of Connecticut?
Understand he isn't G-d. He isn't guaranteeing a pregnancy, so don't be too hopeful (no way near his fault). He is there to guide us professionally and maximize our opportunity to get pregnant.
During treatment, were you treated like a number or a human with Spencer Richlin at RMA of Connecticut?
When we first met Dr. Richlin, he wanted to know about us. Who we were, what we did. Then we got into the details of what was happening. He assessed our levels and explained everything very clearly.
Describe your experience with your nurse at RMA of Connecticut. (Assigned nurse: Kirsten H)
Everyone there was extremely helpful. There were scenarios in which I wasn't able to make it to the office for bloodwork and they were able to work with my schedule while also workin within their protocol. Everyone was extremely professional.
Describe your experience with RMA of Connecticut.
The other doctors are very kind and professional. Obviously not everytime I would see the same doctor, but there were times I wish I knew ahead of time which doctor would be in the office to see me.
Describe the costs associated with your care under Spencer Richlin at RMA of Connecticut.
I had to pay for everything out of pocket, which every cycle with a timed intercourse was 2000 dollars. Prior to that I had several tests done which in itself was closer to 3000. Medicine was also not included.
Describe Spencer Richlin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Connecticut.
As of 2017, in CT, it is a law they are no longer allowed to implant more than one embryo during each time, unless there is a certain circumstance (e.g. above 35 yrs old)
8
Doctor
Spencer Richlin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
RMA of Connecticut
Stamford
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35
Treated
2018
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
PCOS
10
Dr. Richlin has been an amazing doctor. He’s kind, caring, gentle, professional, helpful, and wonderful to work with. What could have been a stressful, overwhelming process wasn’t at all because of him...He asks you personal questions to get to know you and tells you personal information about himself as well. He makes you feel totally comfortable and humanizes the doctor/patient relationship.
+ Read more
Age
35
Treated
2018
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
PCOS
10
How was your experience with Spencer Richlin at RMA of Connecticut?
Dr. Richlin is an amazing doctor. He’s kind, caring, gentle, professional, helpful, and wonderful to work with. He asks you personal questions to get to know you and tells you personal information about himself as well. He makes you feel totally comfortable and humanizes the doctor/patient relationship. He likewise makes what could be a stressful or uncomfortable experience, the opposite. Initially I saw a different doctor at RMA but after meeting with Dr. Richlin and having him do a few of my exams and my first IUI (even though I was technically seeing another doctor), I switched to his care as soon as I could. That's how nice, helpful, compassionate, and competent he is. He always makes you feel at ease and calm, as well.
What's one piece of advice would you give a prospective patient of Spencer Richlin at RMA of Connecticut?
You'll feel comfortable in a situation that could otherwise be uncomfortable.
During treatment, were you treated like a number or a human with Spencer Richlin at RMA of Connecticut?
Dr. Richlin has been an amazing doctor. He’s kind, caring, gentle, professional, helpful, and wonderful to work with. What could have been a stressful, overwhelming process wasn’t at all because of him, as well as the incredible RMA staff. While I thought I would be uncomfortable with a male doctor but with Dr. Richlin, I couldn’t have been more comfortable. He’s truly one of the gentlest people I’ve ever met.
Describe the protocols Spencer Richlin used in your cycles at RMA of Connecticut and their degree of success.
Cycle 1: Clomid 50 mg; injectable ovulation trigger; 2 IUI's on back-to-back days; progesterone supplements Cycle 2: Clomid 100 mg; injectable ovulation trigger; 2 IUI's on back-to-back days; progesterone supplements
Describe your experience with your nurse at RMA of Connecticut. (Assigned nurse: Cathie Gray)
Nurse: Cathie Gray Cathie was very helpful and always available to me in terms of asking and answering questions, medication refills, etc. She's a thorough, knowledgeable, and competent nurse!
Describe your experience with RMA of Connecticut.
Multiple locations so the clinic is open 7 days of the week (Norwalk, CT) Staff is very nice Office is beautiful, modern, and brand new A variety of good, competent, helpful doctors on rotation Everyone's very professional. I had an incredible experience with Dr. Richlin and RMA. Additionally, he helped me pregnant on my second try (IUI)! HIGHLY recommend, 10/10!
Describe the costs associated with your care under Spencer Richlin at RMA of Connecticut.
Insurance covered my IUI's so I only had to pay co-pays for visits and medications. Maybe $10 for progesterone and climid. $150 and then $75 for the ovulation trigger injection (based on my own insurance deductible) For 4 IUI's (2/cycle and I did 2 cycles), which included numerous morning monitoring visits and blood tests, it was only a few hundred dollars.
10
Doctor
Spencer Richlin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
RMA of Connecticut
Stamford
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26 - 27
Treated
2016 - 2017
Success with this Doc
No
Treatment
2 Fertility Medications
Diagnosis
Anovulation, PCOS
10
Dr. Richlin took the time to get to know my situation and my husband's situation and made sure we understood everything that was going on. He answered our questions thoughtfully and I never felt rushed. He was very helpful and encouraging.... Dr. Richlin recommended I try timed intercourse with Clomid. The first dose of clomid was too little and follicles did not grow large enough for the trigger shot. He gave me a higher dose of clomid immediately, which did the trick as my follicles were large enough for a trigger shot.
+ Read more
Age
26 - 27
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Anovulation, PCOS
10
How was your experience with Spencer Richlin at RMA of Connecticut?
My experience with Dr. Richlin was very positive. The first time I met with him, I met with him on my own and he was very reassuring and helpful. Each staff member that I encountered was friendly and welcoming and made sure I was comfortable. Questions were always answered promptly if I was unable to get in contact with someone right away.
What's one piece of advice would you give a prospective patient of Spencer Richlin at RMA of Connecticut?
He is very reassuring, almost to the point that I felt there was no way my treatments wouldn't work. Unfortunately, I have not gotten pregnant yet and felt very disappointed each time, which is to be expected. The advice I would give is to remember that nothing is guaranteed, a doctor can't possibly know for sure if something will work for you so...I would say be cautiously optimistic.
During treatment, were you treated like a number or a human with Spencer Richlin at RMA of Connecticut?
Dr. Richlin took the time to get to know my situation and my husband's situation and made sure we understood everything that was going on. He answered our questions thoughtfully and I never felt rushed. He was very helpful and encouraging.
Describe the protocols Spencer Richlin used in your cycles at RMA of Connecticut and their degree of success.
Dr. Richlin recommended I try timed intercourse with Clomid. The first dose of clomid was too little and follicles did not grow large enough for the trigger shot. He gave me a higher dose of clomid immediately, which did the trick as my follicles were large enough for a trigger shot. I gave myself the trigger shot as directed, ovulated, and had timed intercourse as directed. I went in for a blood test about two weeks later and it was negative. I then began my next cycle with the larger dose of Clomid and did the whole thing all over again the same way with the same results. For the third round it was recommended that I switch to letrozole, but I declined to go for another round because there was some factors in my life that caused me to need to put things on hold.
Describe your experience with your nurse at RMA of Connecticut. (Assigned nurse: Kirsten)
Most of the nurses I encountered were warm and friendly. My nurse coordinator sometimes seemed a bit cold, but besides that I never had a negative experience.
Describe your experience with RMA of Connecticut.
This clinic is beautiful, clean, and well organized. The staff is excellent. The clinic is bright and welcoming, and I always feel comfortable when I am there. It does not feel like a 'sterile' environment. I cannot think of any weaknesses.
Describe the costs associated with your care under Spencer Richlin at RMA of Connecticut.
My insurance covered everything.
Describe Spencer Richlin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Connecticut.
N/A
What specific things went wrong at RMA of Connecticut?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to convey critical information
10
Doctor
Spencer Richlin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
RMA of Connecticut
Norwalk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
?
Treatment
2 Fertility Medications
Diagnosis
Anovulation, PCOS
10
Dr Richlin was, from the beginning, extremely open, honest, compassionate, and took a deep interest in our situation...He never hesitates to check in, answer questions, go into more detail, and make sure that we're comfortable with where we are and the next steps. He takes the time to point out everything he's looking at during ultrasounds and explain what he sees. He's so thorough and caring in everything he does.
+ Read more
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Anovulation, PCOS
10
How was your experience with Spencer Richlin at RMA of Connecticut?
Dr Richlin was, from the beginning, extremely open, honest, compassionate, and took a deep interest in our situation. Unfortunately, our first pregnancy ended in a loss due to chromosomal issues. Dr. Richlin called me personally to extend his sympathies and stress that he and the team were there for us whenever we were ready to move forward. He never hesitates to check in, answer questions, go into more detail, and make sure that we're comfortable with where we are and the next steps. He takes the time to point out everything he's looking at during ultrasounds and explain what he sees. He's so thorough and caring in everything he does.
What's one piece of advice would you give a prospective patient of Spencer Richlin at RMA of Connecticut?
He's chatty! I like that, because I'm chatty as well, but if you're looking for a doctor who just presents the facts with nothing else, Dr. Richlin isn't the one for you. But if you want a doctor who is more than willing to go into tiny details and talk about anything with you, he's the one!
During treatment, were you treated like a number or a human with Spencer Richlin at RMA of Connecticut?
Dr. Richlin is amazing. He is warm, compassionate, and always takes as much time as needed to answer questions and go over plans. He is genuinely excited with successes and genuinely upset with setbacks. He also takes the time to chat about non-fertility topics and really get to know his patients and their partners, which made me feel at ease with him very quickly. I've never felt so comfortable with a doctor.
Describe the protocols Spencer Richlin used in your cycles at RMA of Connecticut and their degree of success.
I have annovulatory PCOS, but no other fertility issues, so we started with Femara and a trigger shot for ovulation induction and a timed intercourse cycle. Our first cycle was successful in that we conceived, but we lost that pregnancy at 15 weeks due to chromosomal abnormalities. Our second cycle we followed the same protocol and were successful as well. We are awaiting genetic testing on this pregnancy. Usually patients start with Clomid, but due to my history of depression as well as the risks of non-ideal cercival mucus and uterine linings, plus the slightly higher risk of multiples, I asked if Femara would be an option. He was immediately on board. I liked that he was willing to brainstorm different possibilities with me.
Describe your experience with your nurse at RMA of Connecticut. (Assigned nurse: Christina)
Christina is a wonderful nurse, but admittedly, she is busy since she's the nursing manager, and I often spoke with other nurses when I was called with test results. However, Christina always responded to emails very quickly and even on weekends/after hours.
Describe your experience with RMA of Connecticut.
RMA is phenomenal. Not only do they have amazing doctors and nurses, but their support services are second to none. Yoga, acupuncture, support groups, nutritionists all come together to give patients a comprehensive treatment plan. It would have been much more difficult for me to deal with the stresses of my infertility if I hadn't taken advantage of these services. The facilities are amazing - modern, clean, top-end. The multiple locations make it easy to schedule appointments.
Describe the costs associated with your care under Spencer Richlin at RMA of Connecticut.
Ovulation induction was covered under our regular health benefits, with the exception of the trigger shot which came out of our fertility benefits. We had very few out of pocket costs other than the prescriptions and some copays for office visits.
10
Doctor
Spencer Richlin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
RMA of Connecticut
Norwalk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
34 - 35
Treated
2016 - 2017
Success with this Doc
No
Treatment
4 IUI, 1 IVF
Diagnosis
8
Dr. Richlin is warm, caring, and takes the time to explain things. He asked about our personal lives, and shared information about his, which helped us bond...He is a very warm physician who takes the time to explain the science behind the procedures. He seems to care about you as a human being and is rooting for your success. When we did not initially get the results we were hoping for, Dr. Richlin met with us several times to talk about altering protocol. He renewed our optimism.
+ Read more
Age
34 - 35
Treated
2016 - 2017
Success with this Doc
No
Race
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
8
How was your experience with Spencer Richlin at RMA of Connecticut?
He is a very warm physician who takes the time to explain the science behind the procedures. He seems to care about you as a human being and is rooting for your success. When we did not initially get the results we were hoping for, Dr. Richlin met with us several times to talk about altering protocol. He renewed our optimism.
What's one piece of advice would you give a prospective patient of Spencer Richlin at RMA of Connecticut?
Bring all of your questions with you - he will take the time to answer them!
During treatment, were you treated like a number or a human with Spencer Richlin at RMA of Connecticut?
Dr. Richlin is warm, caring, and takes the time to explain things. He asked about our personal lives, and shared information about his, which helped us bond.
Describe the protocols Spencer Richlin used in your cycles at RMA of Connecticut and their degree of success.
I had normal numbers, so we did a standard antagonistic cycle with low to moderate dosages. HCG as trigger. Now, I am using a down regulation stimulation (just started with lupron).
Describe your experience with your nurse at RMA of Connecticut. (Assigned nurse: Kirsten Hennigan)
Kisten (and Cathy) at RMA are both kind and helpful individuals. Kirsten is my assigned nurse, and she is very knowledgeable and thoughtful.
Describe your experience with RMA of Connecticut.
Run efficiently, kind staff, organized. Billing is only so so.
Describe your experience with your monitoring appointments at RMA of Connecticut.
No complaints. Very efficient.
Describe the costs associated with your care under Spencer Richlin at RMA of Connecticut.
19,950 for one ivf cycle
8
Doctor
Spencer Richlin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
RMA of Connecticut
Norwalk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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