Stephanie Smeltzer

ACRM

Rated 9.3
Strongly recommend: 100%9.3
100% strongly recommend
2 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.7
4.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
9
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Alabama—Birmingham
Residency
Baylor
Fellowship
Duke

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Stephanie Smeltzer works in 1 office at

ACRM
Rated 8.4
Strongly recommend: 71%Neutral: 15%Don't recommend: 14%8.4

Explore Clinic
Atlanta Perimeter
5909 Peachtree Dunwoody Rd
Atlanta, GA 30328

2 patient reviews

2021 - 2022, Successful
NPS
10
NPS
10
Age 42 - 43
1 IVF
Black or African-American
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Smeltzer was very professional, empathetic, and provided great realistic feedback. She was listened to our concerns and explain the process in a way that was understandable. My experience with Dr. Smeltzer was excellent and I would recommend any other person who is interested in IVF to go to this practice
Strengths [of ACRM]: wait less than 15 mins to be seen. Staff attitude was pleasant. The facility extremely clean and sterile. Check in via cellphone. Safety was at the top of their list. No weakness I could gather regarding my experience with the practice...Nursing staff was very pleasant and kind. The nurses answered all questions. Also, their response time to question via email was very quick
How was your experience with Stephanie Smeltzer at ACRM?
Dr. Smeltzer was very professional, empathetic, and provided great realistic feedback. She was listened to our concerns and explain the process in a way that was understandable. My experience with Dr. Smeltzer was excellent and I would recommend any other person who is interested in IVF to go to this practice.
What's one piece of advice would you give a prospective patient of Stephanie Smeltzer at ACRM?
Every person’s IVF journey is different; avoid comparing your journey with others currently in IVF or who had IVF in the past.
During treatment, were you treated like a number or a human with Stephanie Smeltzer at ACRM?
Stephanie was very professional, honest, empathetic, and realistic about the process. She was a great listener and provided excellent clinical feedback to assist me and my partner.
Describe your experience with the nursing staff at ACRM.
Nursing staff was very pleasant and kind. The nurses answered all questions. Also, their response time to question via email was very quick.
Describe your experience with ACRM.
Strengths: wait less than 15 mins to be seen. Staff attitude was pleasant. The facility extremely clean and sterile. Check in via cellphone. Safety was at the top of their list. No weakness I could gather regarding my experience with the practice.
Describe the costs associated with your care under Stephanie Smeltzer at ACRM.
The cost for the entire IVF process about what it typically would be for most centers; it can be expensive.
10
Doctor
Stephanie Smeltzer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ACRM
Atlanta Perimeter
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
9
NPS
10
Age 35
1 IVF
Ashkenazi Jewish
Income $200K - $499K
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Smeltzer uses the latest research to make science informed decisions about your care. She is extremely knowledgeable and caring. I can’t say enough good things about our experience with her and her team...uses research to make decisions. I found her trustworthy. She said it was time to try IVF, and I was relieved she said that after our last doctor didn’t even think we needed help...
Nursing staff is great at ACRM because they are extremely responsive if you send an email, and if you prefer to talk on the phone, they make time to call you pretty quickly...Conveniently located near the highway in Atlanta, and they have free parking that’s covered, which is nice! The entire staff is just wonderful; friendly, compassionate, and knowledgeable....
How was your experience with Stephanie Smeltzer at ACRM?
Dr. Smeltzer uses the latest research to make science informed decisions about your care. She is extremely knowledgeable and caring. I can’t say enough good things about our experience with her and her team.
What's one piece of advice would you give a prospective patient of Stephanie Smeltzer at ACRM?
Trust her!
During treatment, were you treated like a number or a human with Stephanie Smeltzer at ACRM?
My husband and I were so pleased with our care at ACRM and with Dr. Smeltzer. We would highly recommend. They respond to questions promptly, provide an explanation if you ask for more details, and are all very friendly.
Describe the protocols Stephanie Smeltzer used in your cycles at ACRM and their degree of success.
We have a possible blocked left tube (for me) and had 3 failed IUI’s. After trying for over a year on our own and trying medicated cycles with IUI, we had a consultation with ACRM, and I really just initially chose Dr. Smeltzer based on soonest available appointment. I like that she is young and uses research to make decisions. I found her trustworthy. She said it was time to try IVF, and I was relieved she said that after our last doctor didn’t even think we needed help.
Describe your experience with the nursing staff at ACRM.
Nursing staff is great at ACRM because they are extremely responsive if you send an email, and if you prefer to talk on the phone, they make time to call you pretty quickly.
Describe your experience with ACRM.
I was very pleased with ACRM. Conveniently located near the highway in Atlanta, and they have free parking that’s covered, which is nice! The entire staff is just wonderful; friendly, compassionate, and knowledgeable.
Describe the costs associated with your care under Stephanie Smeltzer at ACRM.
The costs were of course expensive because it’s IVF. We were lucky to be in a position to pay those expenses as they came.
9
Doctor
Stephanie Smeltzer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
10
Clinic
ACRM
Atlanta Perimeter
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5