How was your experience with Stephen Somkuti at Abington Reproductive Medicine?
I liked meeting with Dr. Somkuti when I saw him. He is obviously knowledgable and interjects humor when appropriate. When you go for monitoring visits, it is almost always a nurse, but procedures were all completed by Dr. Somkuti or another physician.
What's one piece of advice would you give a prospective patient of Stephen Somkuti at Abington Reproductive Medicine?
They have to appreciate his humor. I can see how it might not be for everyone.
During treatment, were you treated like a number or a human with Stephen Somkuti at Abington Reproductive Medicine?
I mainly communicated with nurses, when he called with results, it was always on speaker phone
Describe the protocols Stephen Somkuti used in your cycles at Abington Reproductive Medicine and their degree of success.
I arrived to the office after experiencing a miscarriage and wanted to improve my chances of getting pregnant quickly and address any potential factors for the miscarriage. Dr. Somkuti ordered a full panel of bloodwork and recommended several procedures to rule out genetic issues, metabolic issues, fallopian tubes problems or abnormalities in the uterus. Every thing came back fine, with the exception of a recessive genetic disorder, but my husband is not a carrier. We proceeded with a medicated cycle (Clomid, Ovidrel) and timed intercourse, I became pregnant during the first cycle, but had a miscarriage at 7 weeks.
Describe your experience with the nursing staff.
I had a great experience with the nursing staff. They responded to messages promptly and usually provided test results promptly.
Describe your experience with Abington Reproductive Medicine.
I had a terrible experience with the billing department at this practice. I met with a financial consultant during my first appointment and was told that monitoring procedures would be covered with a referral. During my testing cycle, I noticed that Explanation of Benefits (EOB) on my insurance page were showing large bills for ultrasounds (usually $180 or more). I called the billing department right away and was told that it was just an EOB and the final bill should reflect that I'm covered. With this assurance, I continued with my ultrasounds (probably 8 total). A few weeks later, I received bills for the ultrasound and two procedures, totaling over $2000. I called multiple people within the practice about this concern and was told that it was part of my deductible. I consulted with a colleague with identical insurance who was undergoing fertility treatments at another practice and she was only billed the copay ($40) for identical services. The practice was completely unwilling to review their billing procedures. I visited two additional practices in the area for consultations and was billed only the copay for ultrasounds. I am still trying to resolve this issue.
Describe the costs associated with your care under Stephen Somkuti at Abington Reproductive Medicine.
Over $2000 for monitoring ultrasounds and two diagnostic procedures for testing cycle/medicated timed intercourse.
What specific things went wrong at Abington Reproductive Medicine?
- Lost appointments
- Failed to call with results