Verified
This patient has provided documentation of treatment at this clinic.
2018, 1 Egg Frozen
10
10
Dr. Greenhouse was always so gracious to me. After a significant number of days on stims, my follicle count was very low and we risked not getting any eggs at all. Dr Greenhouse sat down with me to let me know what my options were - and told me he'd support me with either option I decided....I have .3 AMH and endometriosis. We started off with 150 Menopur with 450 Gonal F. After a few days, we increased the Menopur to 225 and then added Cetrotide in the mix.
I think the clinic [Shady Grove Fertility- Fair Oaks] could do better with the front desk staff being more attentive, with looking you in the eye and addressing you as soon as you reach the counter. There was one woman who was very kind when greeting patients, but some of the others were not as friendly as they ought to be.... I paid $9,000 for the retrieval, monitoring, egg storage for 5 years and fees. I then also paid around $7,000 for medications for a total of $16,000.
How was your experience with Stephen Greenhouse at Shady Grove Fertility?
Dr. Greenhouse was always so gracious to me. After a significant number of days on stims, my follicle count was very low and we risked not getting any eggs at all. Dr Greenhouse sat down with me to let me know what my options were - and told me he'd support me with either option I decided. He was compassionate and I appreciated that very much. I have met other Doctors who were "to the point" and not as "warm" - I am so glad that I was treated by Dr. Greenhouse and not someone else with poor bedside manner.
What's one piece of advice would you give a prospective patient of Stephen Greenhouse at Shady Grove Fertility?
If you're seeing Dr. Greenhouse, you are in good hands. He's a great doctor and very skilled. Ask all the questions you need - he was very patient and throurough with my list of questions.
During treatment, were you treated like a number or a human with Stephen Greenhouse at Shady Grove Fertility?
At any fertility clinic, its easy to feel like a number. Because there were so many people in and out for bloodwork and ultrasound, its easy to think you're rushed but you're not. You have the opportunity to ask as many questions as needed and interject however many times you want. I never felt as that other many other patients around me affected my experience. If anything, it comforted me to know that others are going through a similar journey.
Describe the protocols Stephen Greenhouse used in your cycles at Shady Grove Fertility and their degree of success.
I have .3 AMH and endometriosis. We started off with 150 Menopur with 450 Gonal F. After a few days, we increased the Menopur to 225 and then added Cetrotide in the mix. Trigger shot was Novarel. They saw 3 follicles, a 19.5, 17.1 and 11.8 but unfortunately, I think the big one got to big and the small one was undetectable. I came out with only 1 egg retrieved. But that one egg was mature. Thank God.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Anne Miller)
Anne Miller was great. She always responded timely to my needs. Jennifer Butler-Symonds was also incredible amazing. She gave me all the information I needed, even when I was confused or felt like a basketcase and was worried about everything. She also met with me when I came into the office, to give me extra needles because I ran out. I loved my interactions with Jennifer. It helped tremendously during such a stressful time as this.
Describe your experience with Shady Grove Fertility.
I think the clinic could do better with the front desk staff being more attentive, with looking you in the eye and addressing you as soon as you reach the counter. There was one woman who was very kind when greeting patients, but some of the others were not as friendly as they ought to be. Same with the women who draw blood. I absolutely loved India but the other tech wasn't as warm. The clinic's strength is their proven reputation and their ability to be the leader in fertility treatments. I think with scaling such a business, SGF just needs to keep maintaining the quality of interaction between patient and provider.
Describe the costs associated with your care under Stephen Greenhouse at Shady Grove Fertility.
I paid $9,000 for the retrieval, monitoring, egg storage for 5 years and fees. I then also paid around $7,000 for medications for a total of $16,000.
Describe Stephen Greenhouse's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I was only treated for egg freezing so those options were not needed.
What specific things went wrong at Shady Grove Fertility?
- Failed to call with results
Describe the specific things that went wrong at Shady Grove Fertility.
Most all things went perfectly right with SGF Fair Oaks. Overall I am very happy with the care I was given. The only thing I was disappointed in, was that... They instructed me to get my infectious diseases blood drawn at a local Quest Diagnostics prior to starting the process. At Quest, they told me it would take up to 3 weeks to process and that Quest would relay the results to SFG Fair Oaks but when they did, I didn't get a message/call from SGF Fair Oaks letting me know they received it. It wasn't until I called that the ball got rolling. My results sat in limbo for over a week.